How to hire a network operations center supervisor

How to hire a network operations center supervisor, step by step

Here's a step-by-step network operations center supervisor hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a network operations center supervisor job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new network operations center supervisor
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   Before you post your network operations center supervisor job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a network operations center supervisor for hire on a part-time basis or as a contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A network operations center supervisor's background is also an important factor in determining whether they'll be a good fit for the position. For example, network operations center supervisors from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   This list presents network operations center supervisor salaries for various positions.

   Type of Network Operations Center Supervisor	Description	Hourly rate
   Network Operations Center Supervisor	Computer networks are critical parts of almost every organization. Network and computer systems administrators are responsible for the day-to-day operation of these networks.	$26-59
   NOC Technician	A NOC (Network Operations Center) technician is responsible for providing the highest customer service by resolving the customers' technical and network issues that affect the performance and stability of the systems operations. NOC technicians diagnose system failures and create support tickets for immediate troubleshooting... Show more	$14-32
   System Technician	A system technician is a professional responsible for supporting users with issues related to the computer system. System technicians conduct appropriate diagnostics on computer issues and must be able to explain technical issues to clients or team members... Show more	$12-32

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Network Operations
   • NOC
   • Technical Support
   • Switches
   • Network Equipment
   • RF
   • Routers
   • Broadband
   • Provisioning
   • Trouble Tickets
   • Infrastructure
   • Customer Support
   • Performance Reviews
   • Ethernet

   Check all skills

   Responsibilities:

   • Manage F5 GTM's and LTM configuration and user access
   • Manage and oversee the upgrade of the linux base Opsview monitoring tool.
   • Co-Direct the deployment and manage the post implementation support of global Cisco VoIP telephony schema.
   • Recommend, engineer and manage office systems, including centralize productivity and communication systems such as e-mail and centralize desktop environments.
   • Provide support for the installation, configuration and shipment of the switches and routers.
   • Apply appropriate configuration commands to routers and switches for network specifications and security policies.

3. Make a budget

   Including a salary range in your network operations center supervisor job description is one of the best ways to attract top talent. A network operations center supervisor can vary based on:

   • Location. For example, network operations center supervisors' average salary in north dakota is 35% less than in massachusetts.
   • Seniority. Entry-level network operations center supervisors 55% less than senior-level network operations center supervisors.
   • Certifications. A network operations center supervisor with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a network operations center supervisor's salary.

   Average network operations center supervisor salary

   $83,658yearly

   $40.22 hourly rate

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   Entry-level network operations center supervisor salary

   $56,000 yearly salary

   Updated January 20, 2026

4. Writing a network operations center supervisor job description

   A network operations center supervisor job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a network operations center supervisor job description:

   Network operations center supervisor job description example

   Leidos has an immediate need for a Network Operations Center Supervisor to support the AEGIS contract at NASA's Goddard Space Center (GSFC) in Greenbelt, MD / Virginia / District of Columbia (DC) area. The AEGIS contract provides high quality integrated communications services for secure voice, video and data solutions and services to NASA customers worldwide. Candidate will provide support on the CP NASCOM Mission Network Environment at Goddard Spaceflight Center (GSFC) located in Greenbelt Maryland.
   Primary Responsibilities
   
   + Supervises a staff of up to16 people monitoring NASA's Mission Network on a 24 X 7 basis
   
   + Manages employee Personal Time Off and Emergency Leave to ensure Shift Coverage is maintained
   
   + Provides initial training to new employees before they are put on a shift.
   
   + Provides training as necessary when new Systems/Services are integrated into the network
   
   + Performs yearly certification of employees to confirm their competence to perform the tasks at hand and AEGIS contract requirements
   
   + Develops Procedural Documentation for staff and provides recommended changes for documentation outside of their area of responsibility
   
   + Develops reports on staff workload and identifies risks
   
   Basic Qualifications
   
   + Knowledge of TCP/IP technology including IP addressing (IPV4 and IPV6), subnet masking.
   
   + Knowledge of troubleshooting network issues in both a LAN and large WAN environment which includes firewalls and network taps.
   
   + Knowledge of the Command Line interface for Juniper and Cisco Routers and switches
   
   + Knowledge of performing traceroutes, executing ping test, performing/evaluating data captures
   
   + Knowledge of Voice Communications systems and services specifically when routed over an IP infrastructure
   
   + Knowledge of common test equipment and techniques to troubleshoot both Voice and Data communication services
   
   + Basic knowledge of Linux distributions
   
   + Knowledge of all tools in the Microsoft Office Suite (including Word, Excel, PowerPoint, and Visio).
   
   Preferred Qualifications
   
   + Existing Supervisorial experience in a high-paced NOC environment
   
   + Knowledge of Quintron's DICES II Voice Communications Systems
   
   + Holder of one or more network certifications CCNA, CCNP, JNCIA, etc.
   
   EDUCATION & EXPERIENCE: Typically requires BS degree and 8 - 12 years of prior relevant experience
   
   Pay Range:Pay Range $81,900.00 - $126,000.00 - $170,100.00
   
   The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
   
   REQNUMBER: R-00094284
   
   All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.

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5. Post your job

   There are a few common ways to find network operations center supervisors for your business:

   • Promoting internally or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to meet candidates with the right educational background.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.

   To find network operations center supervisor candidates, you can consider the following options:

   • Post your job opening on Zippia or other job search websites.
   • Use niche websites that focus on engineering and technology jobs, such as dice, engineering.com, stack overflow, it job pro.
   • Post your job on free job posting websites.

6. Interview candidates

   To successfully recruit network operations center supervisors, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   Remember to include a few questions that allow candidates to expand on their strengths in their own words. Asking about their unique skills might reveal things you'd miss otherwise. At this point, good candidates can move on to the technical interview.

   While interviews are great, you will only sometimes learn enough from a conversation with a network operations center supervisor applicant. In those cases, having candidates complete a test project can go a long way in figuring out who's the most likely to succeed in the role. If you aren't a technical person and don't know how to design an appropriate test, you can ask someone else on the team to create it or take a look at these websites to get a few ideas:

   • TestDome
   • CodeSignal
   • Testlify
   • BarRaiser
   • Coderbyte

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new network operations center supervisor

   Once you have selected a candidate for the network operations center supervisor position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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