How to hire a pc refresh technician

How to hire a pc refresh technician, step by step

Here's a step-by-step pc refresh technician hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a pc refresh technician job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new pc refresh technician
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   The pc refresh technician hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A pc refresh technician's background is also an important factor in determining whether they'll be a good fit for the position. For example, pc refresh technicians from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   The following list breaks down different types of pc refresh technicians and their corresponding salaries.

   Type of PC Refresh Technician	Description	Hourly rate
   PC Refresh Technician	Computer support specialists provide help and advice to people and organizations using computer software or equipment. Some, called computer network support specialists, support information technology (IT) employees within their organization... Show more	$14-29
   Information Technology/Support Technician	An information technology (IT) support technician is a professional who is responsible for providing support and troubleshoots software and hardware problems faced by customers. As for larger organizations that have their own IT department, technicians must work together internally with their IT staff members... Show more	$14-31
   Technician Support Tier	A technician support tier focuses on providing technical support to clients or employees within a company. Typically working in a team setting, a technician support tier addresses technical problems and troubleshoots to identify the root of the issues and perform necessary corrective measures or repairs... Show more	$18-37

   Show more

2. Create an ideal candidate profile

   Common skills:

   • SCCM
   • User Data
   • Desktop Support
   • Computer System
   • Network Connectivity
   • Laptop Computers
   • Asset Management
   • Troubleshooting Assistance
   • PC Refresh
   • Network Printers
   • Software Applications
   • Workstations
   • Troubleshoot
   • Remote Desktop

   Check all skills

   Responsibilities:

   • Coordinate and manage a large-scale VOIP phone system conversion project for high-profile corporate customer.
   • Install, configure, and troubleshoot PC's, tablets, peripherals, printers, and other applications.
   • Assist customers in the support of new and existing PC's and laptop supporting both hardware and software issues.
   • Upgrade BIOS and memory on IBM POS sys.
   • Install company OS from network.
   • Re-Image computers using USMT tool.

3. Make a budget

   Including a salary range in your pc refresh technician job description is a great way to entice the best and brightest candidates. A pc refresh technician salary can vary based on several factors:

   • Location. For example, pc refresh technicians' average salary in oklahoma is 38% less than in new jersey.
   • Seniority. Entry-level pc refresh technicians earn 51% less than senior-level pc refresh technicians.
   • Certifications. A pc refresh technician with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a pc refresh technician's salary.

   Average pc refresh technician salary

   $43,223yearly

   $20.78 hourly rate

   ---

   Entry-level pc refresh technician salary

   $30,000 yearly salary

   Updated December 22, 2025

4. Writing a pc refresh technician job description

   A job description for a pc refresh technician role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's a pc refresh technician job description:

   Pc refresh technician job description example

   is looking for a PC Technician on a 6 month contract to help with PC refresh work. 2020/ 2021 were challenging years and they have not had enough personnel to keep up with refresh cycles (about 500 devices behind). Candidates will be responsible for scheduling refresh appointments with internal AFI employees, imaging, deploying, transferring data, installing apps and doing all hardware set-up and troubleshooting.
   
   It\'s critical that candidates have experience managing their own work and, ideally, scheduling refreshes/deployments directly with users. While candidates will report to the Infra manager, the expectation is that they\'ll operate more or less autonomously once they\'re through their training period with the current refresh tech. Will also work closely with more senior pc technicians
   . They use SCCM for imaging and USMT for data transfer. Enterprise Req Skills Windows 10,Deployment,imaging,hardware/software,active directory,asset management Job Title PC Refresh Technician Top Skills Details - Imaging and Deploying assets to internal clients (1yr)
   - PC/Hardware experience (preferred 1 yr+)
   - Some level of desktop support experience and supporting a Windows 10 environment
   - Hardware/software troubleshooting experience (1yr) Worksite Address Lancaster,Pennsylvania,United States,17601 Additional Information
   -Willingness to learn is key
   -Scheduling/time management is important with scheduling the refreshes
   -Communication skills are needed with end users
   -Looking for someone who takes initiative Drug Test Required true Experience Level Entry Level External Communities Job Description TEKsystems\' client is looking for a pc tech for a 6 month contract to do Win10 refresh work in the Lancaster area. EVP Core hours are 9a-3p. As long as you\'re there for core hours, you can customize your start/end time. Work Environment Corporate campus for swap outs
   This person will work 100% on-site and will need to be dependable to be in person Additional Skills Tags hardware/software,active directory,asset management Additional Skills & Qualifications - Experience scheduling refreshes and deployments
   - Meeting with users on regular basis to exchange equipment
   - Ability to work with little oversight (at times)
   - Strong customer service experience
   - Experience with diverse user base (plus)
   - USMT experience (plus)
   - SCCM experience (plus) Interview Information 1 step Interview over MS Teams

   Copy this example

   

5. Post your job

   There are various strategies that you can use to find the right pc refresh technician for your business:

   • Consider promoting from within or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to find candidates who meet your education requirements.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.

   Post your job online:

   • Post your pc refresh technician job on Zippia to find and attract quality pc refresh technician candidates.
   • Use niche websites such as dice, engineering.com, stack overflow, it job pro.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit pc refresh technicians, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   While interviews are great, you will only sometimes learn enough from a conversation with a pc refresh technician applicant. In those cases, having candidates complete a test project can go a long way in figuring out who's the most likely to succeed in the role. If you aren't a technical person and don't know how to design an appropriate test, you can ask someone else on the team to create it or take a look at these websites to get a few ideas:

   • TestDome
   • CodeSignal
   • Testlify
   • BarRaiser
   • Coderbyte

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new pc refresh technician

   Once you've found the pc refresh technician candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

   After that, you can create an onboarding schedule for a new pc refresh technician. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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