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How to hire a pc support manager

Pc support manager hiring summary. Here are some key points about hiring pc support managers in the United States:

  • In the United States, the median cost per hire a pc support manager is $1,633.
  • It takes between 36 and 42 days to fill the average role in the US.
  • Human Resources use 15% of their expenses on recruitment on average.
  • On average, it takes around 12 weeks for a new pc support manager to become settled and show total productivity levels at work.

How to hire a pc support manager, step by step

To hire a pc support manager, consider the skills and experience you are looking for in a candidate, allocate a budget for the position, and post and promote the job opening to reach potential candidates. Follow these steps to hire a pc support manager:

Here's a step-by-step pc support manager hiring guide:

  • Step 1: Identify your hiring needs
  • Step 2: Create an ideal candidate profile
  • Step 3: Make a budget
  • Step 4: Write a pc support manager job description
  • Step 5: Post your job
  • Step 6: Interview candidates
  • Step 7: Send a job offer and onboard your new pc support manager
  • Step 8: Go through the hiring process checklist
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  1. Identify your hiring needs

    Before you start hiring a pc support manager, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

    Determine employee vs contractor status
    Is the person you're thinking of hiring a US citizen or green card holder?

    A pc support manager's background is also an important factor in determining whether they'll be a good fit for the position. For example, pc support managers from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

    This list presents pc support manager salaries for various positions.

    Type of PC Support ManagerDescriptionHourly rate
    PC Support ManagerComputer support specialists provide help and advice to people and organizations using computer software or equipment. Some, called computer network support specialists, support information technology (IT) employees within their organization... Show more$27-64
    Systems SupportA systems support agent is responsible for resolving system applications and network issues, performing technical configuration, and upgrading systems infrastructure. A systems support representative conducts regular maintenance and diagnostic tests on the computer applications to ensure its optimal performance and efficiency to support business operations and avoid delays in deliverables... Show more$21-42
    Application Support AnalystAn application support analyst is responsible for responding to and resolving customer issues about smartphone or computer applications. They do a variety of applications ranging from banking software and mobile games, and they usually deal with a great number of clients daily... Show more$32-60
  2. Create an ideal candidate profile

    Common skills:
    • Pc Support
    • Help-Desk Support
    • Teleconferencing
    • OS
    • Technical Issues
    • Virus Protection
    • Microsoft Windows
    • Customer Service
    • Novell
    • Production Control
    • ADP
    • SLA
    • SQL
    • Lotus Notes
    Check all skills
    Responsibilities:
    • Manage all VTC live video conferencing work with installation and setup of Polycom camera and FX/Spider phone voice over I.P.
    • Manage all their PC needs including Novell, Appleshare, electronic mail, network and local backups and all desktop support.
    • Manage data mapping from legacy CRM systems, including creating data mapping documentation in preparation for migration to Salesforce.com.
    • Include staffing, SLA objective setting and metrics trending.
    • Negotiate with vendors to adhere to establish technology and LAN budget.
    • Configure remote assistance and desktop connection over the LAN using policy.
  3. Make a budget

    Including a salary range in your pc support manager job description is one of the best ways to attract top talent. A pc support manager can vary based on:

    • Location. For example, pc support managers' average salary in alaska is 42% less than in connecticut.
    • Seniority. Entry-level pc support managers 57% less than senior-level pc support managers.
    • Certifications. A pc support manager with certifications usually earns a higher salary.
    • Company. Working for an established firm or a new start-up company can make a big difference in a pc support manager's salary.

    Average pc support manager salary

    $88,845yearly

    $42.71 hourly rate

    Entry-level pc support manager salary
    $58,000 yearly salary
    Updated January 21, 2026
  4. Writing a pc support manager job description

    A job description for a pc support manager role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's a pc support manager job description:

    Pc support manager job description example

    Responsibilities:
    • Help develop an inspiring product vision, and align your team to deliver player value.
    • Define the environment art style through in-game work, style guides, best practices and team communication.
    • Work with concept artists, designers, tech artists and engineers to deliver beautiful, legible, interactive spaces.
    • Ensure assets conform to stringent platform requirements.
    • Build a diverse, healthy, functional Environment Art team aligned with Riot Values.
    • Be a career mentor for the artists on your team.
    Required Qualifications:
    • 5+ years of experience as a Lead Environment Artist in games.
    • 2+ years of management experience.
    • Familiarity with modular and procedural methodologies.
    • Experience working with game engines such as Unreal or Unity.
    • Familiarity with techniques such as PBR shaders, real-time lighting, physical cameras, visual environments, destruction, scatter terrain, and post-processing effects.
    • Proficient skills in 3D/2D DCC Software - Maya, 3DS Max, Substance, or Houdini.
    • Experience with stylized hand-painted styles or Illustrative techniques.
    Desired Qualifications:

    When submitting your application, please provide a portfolio of your high-quality environment art - including stylized artwork. And as a part of the application process, you may also be asked to complete an art test.

    For this role, you'll find success through craft expertise, a collaborative spirit, and choices that focus on your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!

    Our Perks:

    Riot has a focus on work/life balance, shown by our open paid time off policy, in addition to other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner and children, and a 401k with company match. Check out our benefits pages for more information.

    Riot Games fosters a player and workplace experience that values teamwork embodied by the Summoner's Code and Community Code . Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do, and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of thriving together and our ongoing work to build the most inclusive company in Gaming . It's our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance relating to an applicant's criminal history.

  5. Post your job

    There are a few common ways to find pc support managers for your business:

    • Promoting internally or recruiting from your existing workforce.
    • Ask for referrals from friends, family members, and current employees.
    • Attend job fairs at local colleges to meet candidates with the right educational background.
    • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.
    Post your job online:
    • Post your pc support manager job on Zippia to find and attract quality pc support manager candidates.
    • Use niche websites such as dice, engineering.com, stack overflow, it job pro.
    • Post a job on free websites.
  6. Interview candidates

    Recruiting pc support managers requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

    It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

    Sometimes, it's not enough to interview pc support manager candidates, so you can ask them to do a test project. If you are not a technical person and don't know what a test project should be, you can use these websites:

    • TestDome
    • CodeSignal
    • Testlify
    • BarRaiser
    • Coderbyte

    The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

  7. Send a job offer and onboard your new pc support manager

    Once you've decided on a perfect pc support manager candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

    You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

    Once that's done, you can draft an onboarding schedule for the new pc support manager. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

  8. Go through the hiring process checklist

    • Determine employee type (full-time, part-time, contractor, etc.)
    • Submit a job requisition form to the HR department
    • Define job responsibilities and requirements
    • Establish budget and timeline
    • Determine hiring decision makers for the role
    • Write job description
    • Post job on job boards, company website, etc.
    • Promote the job internally
    • Process applications through applicant tracking system
    • Review resumes and cover letters
    • Shortlist candidates for screening
    • Hold phone/virtual interview screening with first round of candidates
    • Conduct in-person interviews with top candidates from first round
    • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
    • Conduct background checks on top candidates
    • Check references of top candidates
    • Consult with HR and hiring decision makers on job offer specifics
    • Extend offer to top candidate(s)
    • Receive formal job offer acceptance and signed employment contract
    • Inform other candidates that the position has been filled
    • Set and communicate onboarding schedule to new hire(s)
    • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)
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How much does it cost to hire a pc support manager?

Before you start to hire pc support managers, it pays to consider both the one-off costs like recruitment, job promotion, and onboarding, as well as the ongoing costs of an employee's salary and benefits. While most companies that hire pc support managers pay close attention to the initial cost of hiring, ongoing costs are much more significant in the long run.

You can expect to pay around $88,845 per year for a pc support manager, as this is the median yearly salary nationally. This can vary depending on what state or city you're hiring in. If you're hiring for contract work or on a per-project basis, hourly rates for pc support managers in the US typically range between $27 and $64 an hour.

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