How to hire a point of sales associate

How to hire a point of sales associate, step by step

Here's a step-by-step point of sales associate hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a point of sales associate job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new point of sales associate
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   Before you post your point of sales associate job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a point of sales associate for hire on a part-time basis or as a contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A point of sales associate's background is also an important factor in determining whether they'll be a good fit for the position. For example, points of sales associate from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   The following list breaks down different types of points of sales associate and their corresponding salaries.

   Type of Point Of Sales Associate	Description	Hourly rate
   Point Of Sales Associate	Retail sales workers include both those who sell retail merchandise, such as clothing, furniture, and automobiles, (called retail salespersons) and those who sell spare and replacement parts and equipment, especially car parts (called parts salespersons). Both types of workers help customers find the products they want and process customers’ payments.	$10-19
   Sales Clerk	A sales clerk is responsible for assisting customers in purchasing products, responding to customer inquiries, and providing product recommendations. Sales clerks require excellent customer service and communication skills to offer the best services to the customers and maintain good customer feedback for the business... Show more	$7-18

2. Create an ideal candidate profile

   Common skills:

   • Sales Floor
   • Customer Service
   • Sales Associates
   • Strong Customer Service
   • Customer Satisfaction
   • Product Knowledge
   • POS
   • Jewelry
   • Cash Handling
   • Customer Complaints
   • Store Merchandise
   • Sales Transactions
   • Front End
   • Customer Transactions

   Check all skills

   Responsibilities:

   • Supervise women's department, manage jewelry department, assist customers on finalizing purchases
   • Drive acquisition of customer emails for future marketing, as well as the opening of new Kohl's charge accounts.
   • Service customers at end of sale, selling of Kohl's credit cards, handle cash while using basic math skills.
   • Exhibit rudimentary math skills and advance communication skills when efficiently cashiering in a fast pace environment.
   • Place special orders over the phone with companies contract by Walmart.

3. Make a budget

   Including a salary range in your point of sales associate job description is one of the best ways to attract top talent. A point of sales associate can vary based on:

   • Location. For example, points of sales associate' average salary in indiana is 43% less than in massachusetts.
   • Seniority. Entry-level points of sales associate 45% less than senior-level points of sales associate.
   • Certifications. A point of sales associate with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a point of sales associate's salary.

   Average point of sales associate salary

   $14.75hourly

   $30,674 yearly

   ---

   Entry-level point of sales associate salary

   $22,000 yearly salary

   Updated January 15, 2026

4. Writing a point of sales associate job description

   A point of sales associate job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of a point of sales associate job description:

   Point of sales associate job description example

   • High School diploma or equivalent
   • Retail or sales experience preferred
   • Must be 18 years of age or older
   • Excellent communication skills
   • Excellent customer service skills
   • Able to learn or adapt to technology provided by the company
   • Strong organizational skills and ability to multi-task in a fast-paced environment
   • Able to communicate with customers, Associates, and Management
   • Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required

   PHYSICAL REQUIREMENTS:

   • Constant Walking/Standing- 67-100% of 8-hour shift
   • Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
   • Frequent Climbing- 34%-66% of 8-hour shift

   Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.

   
   

   5029 Streets at Southpoint

   Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law. Apply Now

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5. Post your job

   To find points of sales associate for your business, try out a few different recruiting strategies:

   • Consider internal talent. One of the most important talent pools for any company is its current employees.
   • Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any points of sales associate they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level points of sales associate with the right educational background.
   • Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.

   To find point of sales associate candidates, you can consider the following options:

   • Post your job opening on Zippia or other job search websites.
   • Use niche websites that focus on engineering and technology jobs, such as salesjobs, salesheads, allretailjobs.com, sales trax.
   • Post your job on free job posting websites.

6. Interview candidates

   During your first interview to recruit points of sales associate, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new point of sales associate

   Once you've found the point of sales associate candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

   To prepare for the new point of sales associate first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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