How to hire a pos technician

How to hire a pos technician, step by step

Here's a step-by-step pos technician hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a pos technician job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new pos technician
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   First, determine the employments status of the pos technician you need to hire. Certain pos technician roles might require a full-time employee, whereas others can be done by part-time workers or contractors.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A pos technician's background is also an important factor in determining whether they'll be a good fit for the position. For example, pos technicians from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   This list presents pos technician salaries for various positions.

   Type of POS Technician	Description	Hourly rate
   POS Technician	Computer support specialists provide help and advice to people and organizations using computer software or equipment. Some, called computer network support specialists, support information technology (IT) employees within their organization... Show more	$11-31
   Information Technology/Support Technician	An information technology (IT) support technician is a professional who is responsible for providing support and troubleshoots software and hardware problems faced by customers. As for larger organizations that have their own IT department, technicians must work together internally with their IT staff members... Show more	$14-31
   Technician Support Team Leader	The Technician Support Team Leader is tasked with leading and training the technical support team. As a team leader, you will be required to organize scheduled staff reviews and communicate new procedures and policies with them... Show more	$30-58

   Show more

2. Create an ideal candidate profile

   Common skills:

   • POS Systems
   • PC
   • Technical Support
   • SQL
   • Point-of-Sales
   • Remote Support
   • Problem Resolution
   • Receipt Printers
   • Customer Support
   • Trouble Tickets
   • Inbound Calls
   • Computer System
   • LAN
   • Sale System

   Check all skills

   Responsibilities:

   • Develop Java base IAM system components to manage security and authorizations.
   • Install hardware and maintain software for PC point-of-sales systems.
   • Convert systems from IBM to NCR.
   • Provide both SQL database and DSL troubleshooting.
   • Work in conjunction with NCR to complete tasks.
   • Install and maintain CCTV and relate surveillance components.

3. Make a budget

   Including a salary range in your pos technician job description is one of the best ways to attract top talent. A pos technician can vary based on:

   • Location. For example, pos technicians' average salary in oklahoma is 48% less than in new jersey.
   • Seniority. Entry-level pos technicians 63% less than senior-level pos technicians.
   • Certifications. A pos technician with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a pos technician's salary.

   Average pos technician salary

   $39,820yearly

   $19.14 hourly rate

   ---

   Entry-level pos technician salary

   $24,000 yearly salary

   Updated December 27, 2025

4. Writing a pos technician job description

   A pos technician job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a pos technician job description:

   Pos technician job description example

   " You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."
   
   We are looking for talented POS Technician to join our team. Tacala is 340 store franchise group located in seven states. We are the largest franchisee of Taco Bell stores in the nation.
   
   Our POS Technicians serve our restaurant operators on a daily basis. Customer interaction and problem solving skills are a must. Our technicians must be self-starters, able to organize work flow efficiently with little supervision. Technicians must demonstrate the ability to troubleshoot and explain technical issues to end-users who may not have a technical background. We operate our restaurants with a "here to serve" mentality. This starts by serving our fellow employees so that they can deliver excellent service to our guests. If you would like to serve with us, then please contact us.
   We have what you are looking for:
   
   *Structured Training Program
   
   *Balanced Work Schedule
   
   *Performance Bonus Opportunity
   
   We offer excellent compensation and benefits package for our technicians.
   
   *Compensation based on experience $15.00 - $17.00 per hour
   
   *Blue Cross Blue Shield Insurance (Hospitalization and Major Medical)
   
   *Company paid Short and Long Term Disability
   
   *Guardian Dental, Vision and Life Insurance
   
   *401 (k) Retirement Plan
   
   *Paid Holidays and Vacation
   
   Job scope
   
   + Provide year-round restaurant technical support
   
   + Maintain excellent interpersonal relationships with all employees, vendors and TBC Help Desk
   
   + Meet standards set by Tacala for all areas of responsibility
   
   Core Responsibilities
   
   • Deploy and maintain all restaurant technology
   
   • HME drive-thru systems, POS systems, asset protection security equipment and back of the house Windows operating systems
   
   • Help desk escalation
   
   • Respond to internal ticket reporting system
   
   • Work with the Development, Facilities and Loss Prevention department on all technology for remodel, offset, and new construction buildings
   
   • Misc. other related duties as necessary
   
   Job Qualifications/Requirements
   
   • High School diploma
   
   • Restaurant experience preferred
   
   • One year experience in a field technician support role preferred
   
   • Comfortable around technology
   
   • Working knowledge of Microsoft Office programs
   
   • Ability to work a flexible schedule
   
   • Effective problem-solving skills
   
   • Ability to communicate effectively with both technical and non-technical users in order to troubleshoot and find solutions
   
   • Excellent written and verbal communication skills
   
   • Ability to multi-task and deliver results, meet tight deadlines and targets
   
   • Ability to meeting physical requirements such as standing, sitting, walking, bending, climbing ladders, lifting and moving up to 75 lbs., reaching, manual dexterity and visual acuity
   
   • Should be committed to diversity and equality culture

   Copy this example

   

5. Post your job

   To find the right pos technician for your business, consider trying out a few different recruiting strategies:

   • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
   • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with pos technicians they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit pos technicians who meet your education requirements.
   • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.

   Post your job online:

   • Post your pos technician job on Zippia to find and recruit pos technician candidates who meet your exact specifications.
   • Use field-specific websites such as dice, engineering.com, stack overflow, it job pro.
   • Post a job on free websites.

6. Interview candidates

   During your first interview to recruit pos technicians, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   While interviews are great, you will only sometimes learn enough from a conversation with a pos technician applicant. In those cases, having candidates complete a test project can go a long way in figuring out who's the most likely to succeed in the role. If you aren't a technical person and don't know how to design an appropriate test, you can ask someone else on the team to create it or take a look at these websites to get a few ideas:

   • TestDome
   • CodeSignal
   • Testlify
   • BarRaiser
   • Coderbyte

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new pos technician

   Once you've decided on a perfect pos technician candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

   It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.

   To prepare for the new pos technician first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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