Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
Job outlook for project managers technical support in the United States
Project manager technical support job growth summary. After extensive research, interviews, and analysis, Zippia's data science team found that:
The projected project manager technical support job growth rate is 10% from 2018-2028.
About 83,100 new jobs for project managers technical support are projected over the next decade.
Project manager technical support salaries have increased 9% for project managers technical support in the last 5 years.
There are over 17,388 project managers technical support currently employed in the United States.
There are 206,881 active project manager technical support job openings in the US.
The average project manager technical support salary is $61,581.
Are project manager technical support jobs in demand?
Project manager technical support job and salary trends over time
Project manager technical support jobs over time
Project manager technical support job growth rate over time
| Year | # of jobs | % of population |
|---|---|---|
| 2021 | 17,388 | 0.01% |
| 2020 | 22,928 | 0.01% |
| 2019 | 7,593 | 0.00% |
| 2018 | 11,841 | 0.00% |
| 2017 | 11,353 | 0.00% |
Average project manager technical support salary over time
Project manager technical support salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $61,581 | $29.61 | +3.4% |
| 2024 | $59,552 | $28.63 | +2.3% |
| 2023 | $58,204 | $27.98 | +1.5% |
| 2022 | $57,325 | $27.56 | +1.7% |
| 2021 | $56,389 | $27.11 | +1.6% |
Project manager technical support jobs by state
Most common states for project managers technical support
| Rank | State | Population | # of jobs | Employment/ 1000ppl |
|---|---|---|---|---|
| 1 | District of Columbia | 693,972 | 689 | 99% |
| 2 | North Dakota | 755,393 | 280 | 37% |
| 3 | Washington | 7,405,743 | 2,697 | 36% |
| 4 | Minnesota | 5,576,606 | 1,990 | 36% |
| 5 | South Dakota | 869,666 | 298 | 34% |
| 6 | New Mexico | 2,088,070 | 618 | 30% |
| 7 | Vermont | 623,657 | 188 | 30% |
| 8 | Michigan | 9,962,311 | 2,849 | 29% |
| 9 | Arkansas | 3,004,279 | 865 | 29% |
| 10 | Nebraska | 1,920,076 | 558 | 29% |
| 11 | Delaware | 961,939 | 278 | 29% |
| 12 | Massachusetts | 6,859,819 | 1,886 | 27% |
| 13 | Kansas | 2,913,123 | 772 | 27% |
| 14 | New Hampshire | 1,342,795 | 363 | 27% |
| 15 | Wyoming | 579,315 | 149 | 26% |
| 16 | Wisconsin | 5,795,483 | 1,451 | 25% |
| 17 | Colorado | 5,607,154 | 1,383 | 25% |
| 18 | Iowa | 3,145,711 | 781 | 25% |
| 19 | Alaska | 739,795 | 187 | 25% |
| 20 | Virginia | 8,470,020 | 2,071 | 24% |
Most common cities for project managers technical support
| Rank | City | # of jobs | Employment/ 1000ppl | Avg. salary |
|---|---|---|---|---|
| 1 | Barnstable Town | 2 | 5% | $77,074 |
Project Manager Technical Support job outlook: Expert opinions
Our panel of project manager technical support experts
Ohio State University
University of Wisconsin - Eau Claire
Wofford College
University of Kansas
Franklin and Marshall College
University of Missouri
NCWIT
Loyola University Chicago
Dr. Laura Deeter PhD
Professor of Practice: Horticulture and Crop ScienceOhio State University
Applied Horticulture And Horticultural Business Services
What Project Manager Technical Support skills would you recommend for someone trying to advance their career?
Dr. Laura Deeter PhD: There are more than enough positions out there to find one with a good starting salary. Apply for as many as you can.
Be willing to relocate to another city or state.
What will help Project Managers Technical Support increase their earning potential?
Dr. Laura Deeter PhD: There are more than enough positions out there to find one with a good starting salary. Apply for as many as you can.
Be willing to relocate to another city or state.
Dr. Longzhu Dong Ph.D.
Assistant ProfessorUniversity of Wisconsin - Eau Claire
Management + Marketing Department
What soft skills should all Project Managers Technical Support possess?
Dr. Longzhu Dong Ph.D.: The world of international business has changed a great deal in the past few years. Due to increased globalization, massive technological advances in online coordination, and the Covid pandemic, the need to develop project managers who can lead fully functioning global virtual teams (GVTs) has never been greater. Indeed, studies show that virtual teams are becoming the norm, and more and more multinational companies rely on GVTs to deal with their day-to-day challenges.
However, leading and working in GVTs poses unique challenges that traditional leadership approaches do not seem suited to tackling well. Such challenges include cross-cultural misunderstandings, lack of trust and spontaneity, poor communication, hard to focus and hold teammates accountable, all of which may result in low productivity. Therefore, to thrive in the international business world today, a manager may need an entirely different set of skills.
Perhaps the most important soft skill is cultural intelligence (CQ). CQ refers to the ability to relate and work effectively across different cultures, triggering a train reaction in GVTs. It first requires people to have an open mindset, which helps them realize that cultural differences are just differences and that every culture has its own way of defining "right" and "wrong." Just as the famous Confucius teaching goes, "all people are the same; only their habits differ." Indeed, when differences are seen as something neutral, the negative consequences of cultural bias can be minimized. CQ can also improve GVT communication effectiveness by better understanding visual and auditory cues such as body language and facial expressions so that GVT members will not form false impressions based on stereotypes. When everyone on your team is ready for open dialogue, GVTs can easily clarify shared team goals and guidelines, set clear expectations of each role, and foster trust along the way.
If CQ is the most important soft skill, then being tech-savvy would be the most important hard skill. Technological advances in online coordination/communication make global virtual teams possible and function well. As of right now, there are a lot of great online tools (e.g., Zoom, Google Meet, etc.) that integrate all key types of communication: conference call, breakout rooms, text messaging, file sharing, and online collaboration. However, simply being able to use various virtual meeting tools well is not enough because there's no one-size-fits-all tool for every team all the time. Being tech-savvy asks managers to steer the digital transformation in their teams promptly. It requires managers to constantly evaluate the emerging new technologies and make sure their choice of the tools "fits" their teams' needs over time, which may include members' network conditions, tool preferences, work style, tech skill levels, and the nature of the task/project.
Working in a global virtual team isn't necessarily only about challenges and lower productivity. It can become a valuable advantage and even build a 24/7 work cycle in teams, with proper training on CQ and technological skills.
Dr. Smriti Bhargava Ph.D.
Assistant Professor of EconomicsWofford College
Economics Department
What are the biggest trends we'll see in the Project Manager Technical Support job market given the pandemic?
Dr. Smriti Bhargava Ph.D.: This is a hard question to answer given the uncertainty that exists. One trend that is likely to stay is the possibility of working remotely or working-from-home. More and more companies are gravitating towards this trend, and this may open many exciting and flexible opportunities for new graduates and current workers. It may also take a while for the job market to heat up again and to create new jobs.
What skills stand out on Project Manager Technical Support resumes?
Dr. Smriti Bhargava Ph.D.: I think skills of data analysis in addition to knowledge of software programs (through prior experience in terms of a research project with a faculty member or an internship) will stand out on a resume as college graduates search for jobs. Such experience signals abilities of quantitative reasoning and critical thinking, which are highly valued. In addition, good communication skills, both written and verbal, are extremely important.
Will there be an enduring impact of the coronavirus pandemic on Project Managers Technical Support?
Milena Stanislavova Ph.D.: Along with all the obvious negatives, I feel that we were forced to experiment and innovate the way we teach and learn, and it has brought a lot of ingenuity and creativity on the part of both professors and students. This past semester I have seen so much depth of experiences and focus on what really matters, optimization of the amount of facts versus hands on problem solving techniques, and just sheer planning of the time spent in the classroom time on the part of professors. At the same time, students are forced to be more organized and self-sufficient, skills that will serve them well on the job market and beyond. This new and more focused way of teaching and learning, using every instrument in our toolbox and varying the virtual, in-person and hands-on practical will definitely remain after the pandemic is over.
What are the biggest trends we'll see in the Project Manager Technical Support job market given the pandemic?
Nicole Jones Young Ph.D.: One big trend we will see is the continuation of working from home. It may not be for all employees every day, but I think that is definitely here to stay. Many employees have been asking for this benefit for years. After almost a year of working from home, many employers that were reluctant in the past have likely realized that employees can still be very productive and they can decrease expenses related to office space.
Another is related to the focus on diversity, equity, and inclusion related efforts. While the majority of the country was quarantined, we all witnessed the same horrific murder of George Floyd, and there was nothing else to distract us from finally directly addressing issues related to race in this country. Many employees of color, and particularly Black employees, are no longer interested in making everyone else around them feel comfortable. Organizations that issued statements and initiatives in the spring will likely be held more accountable than ever before.
Another trend may be the elimination of jobs in their previous iteration. Many companies that have survived, or even thrived, during COVID likely did so by adapting. As such, these organizations may not return to their prior ways of doing business, which may require employees and applicants to increase or highlight a different skill set.
What general advice would you give to a Project Manager Technical Support?
Nicole Jones Young Ph.D.: Be flexible. The COVID-19 pandemic has resulted in a lot of uncertainty, but has created new opportunities in others. Staying flexible allows individuals to shift focus away from industries or occupations that may be in decline, and re-focus on employment opportunities that may be more aligned with our current moment.
What Project Manager Technical Support skills would you recommend for someone trying to advance their career?
Nicole Jones Young Ph.D.: Gap years are interesting to me. There is a difference between someone who has ample monetary resources and voluntarily decides to take a "gap" year to travel the world, as opposed to someone who involuntarily takes a "gap" year because they legitimately cannot find a job.
For students who opt not enter the workforce immediately upon graduation, I would recommend that they utilize this time in a strategic fashion, primarily expanding their network, increasing their skills related to data analytics/analysis, and reading or researching within the broader business field as well as their particular field of interest. Expanding your network is always beneficial because of the value employers place on referrals. If students do not know where to start, I would recommend they join their applicable professional organization and begin attending events (virtual events can still help build relationships).
While specific job duties may differ, the ability to understand and utilize data is in high demand in virtually every job role. Having comfort with data-both quantitative and qualitative--can be a highly beneficial skill that many in the job market may not have to offer.
I also recommend continued reading and researching, as whenever you do enter the workforce you want to know what is going on. I am never surprised, but always disappointed when I ask my students if they heard the latest job numbers or if they saw a recent news article. It is hard to articulate your value to an organization's problems if you are unaware of what they are. Stay current.
Interestingly, I would not recommend that someone enroll in a graduate program simply to take up time. If you just love school, have a clear focus, or had already planned to enroll in graduate school prior to COVID, then proceed. However, if you are unsure about your interests or future career goals, enrolling in a graduate program may be a large investment of time and money that may not result in securing a job of interest upon completion.
Are there any particularly good places in the United States for Project Managers Technical Support to find work opportunities?
Dale Musser Ph.D.: -Yes, everywhere. IT, CS, and CE are in demand in every corner of the U.S. The hot spots are the tech centers, such as the Bay Area, Seattle, Austin, and Atlanta.
-I tell my students to mostly ignore the job sites and to look at the employment and careers pages on company websites. The best jobs never make it to job sites.
Are there any particularly good places in the United States for Project Managers Technical Support to find work opportunities?
Adriane Bradberry: Technology increasingly permeates every aspect of society and provides the foundation for most modern innovation. Young graduates with computing skills will be able to apply to some of the most fastest-growing and highest-paying jobs over the next decade-jobs that are available in nearly every industry, including art, finance, healthcare, and entertainment. Students can establish and develop necessary skills by exploring computing programming apps, taking Computer Science or IT courses (online or at a local community college, if these classes are not offered at school), taking math classes, and joining after-school computing clubs. Graduates who develop these skills will contribute to meaningful work-developing innovative solutions that save lives, solve health problems, improve the environment, and keep us connected.
What type of skills will young Project Managers Technical Support need?
Peter Dordal Ph.D.: I'm leaving off software developers, and answering about our Information Technology graduates.
IT students entering the business world will need to know how to get the maximum leverage out of business systems. In many cases, this will mean writing their own specialized queries to extract the precise business intelligence needed; general-purpose "canned" queries just won't cut it. They will need a broad understanding of what software can accomplish for the enterprise and how to deploy new software effectively; this applies to software used in the office as well as to software used in manufacturing and shipping. And they will need to understand how to lease storage and computing resources from the cloud to meet not only predictable, long-term demands but also sudden short-term business projects.
Students working in database administration and management will need to be able to manage much larger volumes of data than a few years ago. They will need to be familiar with the great variety of new databases in order to pick the best tool for the job.
Students working in network management will need to be able to ensure that everyone has the bandwidth and server access they need, as those demands expand to include extensive video, low-latency real-time connectivity, and the regular transfer of huge amounts of data.
Students in cybersecurity will need to be fully acquainted with all the recommended best practices. However, they will also have to be able to anticipate and guard against potential new vulnerabilities. "By the book" protection is no longer sufficient.