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Job outlook for senior information technology systems technicians in the United States
Senior information technology systems technician job growth summary. After extensive research, interviews, and analysis, Zippia's data science team found that:
The projected senior information technology systems technician job growth rate is 5% from 2018-2028.
About 18,200 new jobs for senior information technology systems technicians are projected over the next decade.
Senior information technology systems technician salaries have increased 9% for senior information technology systems technicians in the last 5 years.
There are over 183,837 senior information technology systems technicians currently employed in the United States.
There are 159,516 active senior information technology systems technician job openings in the US.
The average senior information technology systems technician salary is $99,481.
Are senior information technology systems technician jobs in demand?
Senior information technology systems technician job and salary trends over time
Senior information technology systems technician jobs over time
Senior information technology systems technician job growth rate over time
| Year | # of jobs | % of population |
|---|---|---|
| 2021 | 183,837 | 0.05% |
| 2020 | 217,678 | 0.06% |
| 2019 | 131,791 | 0.04% |
| 2018 | 116,603 | 0.04% |
| 2017 | 113,296 | 0.03% |
Average senior information technology systems technician salary over time
Senior information technology systems technician salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2026 | $99,481 | $47.83 | +3.4% |
| 2025 | $96,203 | $46.25 | +2.3% |
| 2024 | $94,025 | $45.20 | +1.2% |
| 2023 | $92,937 | $44.68 | +1.8% |
| 2022 | $91,332 | $43.91 | +2.4% |
Senior information technology systems technician jobs by state
Most common states for senior information technology systems technicians
| Rank | State | Population | # of jobs | Employment/ 1000ppl |
|---|---|---|---|---|
| 1 | District of Columbia | 693,972 | 453 | 65% |
| 2 | North Dakota | 755,393 | 271 | 36% |
| 3 | Alaska | 739,795 | 253 | 34% |
| 4 | Virginia | 8,470,020 | 2,622 | 31% |
| 5 | Vermont | 623,657 | 184 | 30% |
| 6 | New Hampshire | 1,342,795 | 385 | 29% |
| 7 | South Dakota | 869,666 | 241 | 28% |
| 8 | Wyoming | 579,315 | 161 | 28% |
| 9 | Washington | 7,405,743 | 1,991 | 27% |
| 10 | Rhode Island | 1,059,639 | 291 | 27% |
| 11 | Delaware | 961,939 | 259 | 27% |
| 12 | Massachusetts | 6,859,819 | 1,682 | 25% |
| 13 | Maryland | 6,052,177 | 1,501 | 25% |
| 14 | Oregon | 4,142,776 | 985 | 24% |
| 15 | Arizona | 7,016,270 | 1,613 | 23% |
| 16 | Colorado | 5,607,154 | 1,287 | 23% |
| 17 | Iowa | 3,145,711 | 728 | 23% |
| 18 | Nebraska | 1,920,076 | 438 | 23% |
| 19 | Minnesota | 5,576,606 | 1,231 | 22% |
| 20 | Idaho | 1,716,943 | 381 | 22% |
Senior Information Technology Systems Technician job outlook: Expert opinions
Our panel of senior information technology systems technician experts
Governors State University
Northwood University
Palm Beach State College
University of New Haven
Western Illinois University
University of South Florida
Quinnipiac University
Albertus Magnus College
University of Florida
Purdue University
Indiana University
NCWIT
Loyola University Chicago
The University of Texas at Arlington
Idaho State University
Governors State University
Fairfield University
New York Institute of Technology
What general advice would you give to a Senior Information Technology Systems Technician?
Rich Manprisio MPM, PMP: Soft skills are necessary always but in regard to technical skills I see AI having a more prevalent role in IT. Graduates will need to look for ways both to leverage AI to help deal with cybersecurity related issues in addition on how AI can aid in complete infrastructure tasks
What Senior Information Technology Systems Technician skills would you recommend for someone trying to advance their career?
Rich Manprisio MPM, PMP: Make sure you stay on top of the latest developments with technology. With the fluidity of technology, students today need to have the solid groundwork of a degree in IT but also understand things are continually changing and this need to always be continuing their learning and professional development.
What will help Senior Information Technology Systems Technicians increase their earning potential?
Rich Manprisio MPM, PMP: Certifications help set you apart from other graduates. When just starting out focus on vendor neutral certifications that can show potential employers that you are willing to get the necessary additional certifications that are prevalent in the IT field.
What general advice would you give to a Senior Information Technology Systems Technician?
Jasser Jasser: Creativity is paramount, whether you're part of an established company, a nonprofit, or kickstarting your venture. Challenge conventional thinking and utilize cutting-edge AI tools to stay ahead. Genuine creativity stems from a deep understanding of the latest trends and technologies. Remain vigilant for new breakthroughs, immerse yourself in tech-centric literature, and constantly ponder how these advancements can elevate your career and amplify your creative output. Additionally, cultivate a robust professional network and seek mentorship. Industry connections can offer priceless advice, open pathways to career opportunities, and provide insights that facilitate career growth and salary enhancement.
What general advice would you give to a Senior Information Technology Systems Technician?
Jason Nichols PhD: The business environment is very dynamic right now, especially with regards to technology, and specifically with regards to AI. The advice remains the same through this however - stay curious, and always be learning. AI requires infrastructure, and lots of it. It also requires data. Lots of that as well. Businesses won’t be successful with AI unless they are able to efficiently and dynamically expand, configure, and adjust their infrastructure in support of its implementation. They also won’t be successful unless they have a solid plan for data storage, management and security. They need your help with this, and your training has prepared you to provide this type of support. This is an exciting time to be an Information Systems Professional. You are helping to shape the future of work, and the role of technology within the modern business enterprise. We are all counting on you, your company is counting on you, and you are up for this challenge and the emergent opportunities it brings.
What Senior Information Technology Systems Technician skills would you recommend for someone trying to advance their career?
Jason Nichols PhD: Businesses need people to manage and secure their infrastructure, they need people that deeply and richly understand the mechanics of the systems that support them in their work, and they need people equipped to identify how to leverage these systems in transformative ways in order to create meaningful and sustainable value. All of this is underpinned by a rich understanding of the business, how it operates, and how its strategic objectives are intrinsically tied to the technology upon which it runs. Sharpen your skills in cloud computing and AI-relevant cloud services and platforms, in machine learning and AI, and in systems analysis and design. Explore design patterns relevant to the architecture of business technology systems and solutions. Become an expert at orchestrating technology and infrastructure to suit a given business need, objective, or strategy. These skills are timeless.
What will help Senior Information Technology Systems Technicians increase their earning potential?
Jason Nichols PhD: Build your experience base through internships and industry projects, and brag about these experiences when you interview. Collect professional certificates to compliment your degree. Security and cloud computing are excellent areas to pursue these in right now. AI and machine learning as well, of course. Build a structured skillset in problem solving and critical thinking, and demonstrate this skillset in your discussions with future employers. Map all of these efforts into a coherent story about yourself in your applications, and how they have shaped you to be a tech-savvy business problem solver, with a strong understanding of both the business and the technology. This foundation prepares you for so very many roles in our field, and businesses recognize and actively seek out this profile in their job candidates. Use the resources available to you. If you need additional time for more formal training, join a masters program. Join us for a masters program, actually. Our AI in Business masters program is launching this Fall, and is open for enrollment currently. Visit us here to learn more: https://wpcarey.asu.edu/masters-programs/ai-business
Professor David Sanford
Associate Professor an Department Chair (MIS, CS, CYB MGT, IS CYB)Northwood University
Computer And Information Sciences
What general advice would you give to a Senior Information Technology Systems Technician?
Professor David Sanford: Workers like that they are challenged to solve problems and lead technological innovations.
They appreciate the diversity of projects
They enjoy the need for continuous improvement and education
Many see the global impact of their work.
They also desire and appreciate the need for versatile skills
A competitive salary is also an item that employees like
Workers dislike that the work can be stressful
Dealing with tight deadlines and/ or cybersecurity concerns.
This is a positive and a negative: The need to constantly stay up to date with technology can be a bit overwhelming for some.
There may be times of isolation, and
The unexpected system failures can be frustrating as they often require extra hours or the need to be on-call.
The multiple responsibilities and managing repetitive tasks are also issues workers point out in this field.
In short, the workplace offers exciting opportunities but comes with its fair share of pressures and challenges. Different people have different experiences based on their roles and personal preferences.
What Senior Information Technology Systems Technician skills would you recommend for someone trying to advance their career?
Professor David Sanford: Here's some of what they may do on a typical day: Develop and install computer systems and programs to ensure they meet company needs. They all ensure that computers can talk to each other and the internet without interference. Some may set up Virtual walls and put locks in place to keep the bad guys out and ensure the company's information is secure. From a technical aspect, if something goes wrong, they jump in and fix it ASAP to get everything running smoothly. They are the go-to people when others in the company have computer problems. They are supported and taught how to use new technology. From a data perspective. some handle important information and make sure it is organized and accessible when needed. Many manage large tech projects and ensure efficiency within an organization through the integration or creation of new technology. Some perform managerial duties such as developing and maintaining guidelines and manuals so that everyone can learn how to use the system(s). In this field, employees are constantly learning about new tech and products to stay on top of their game. They analyze this new technology to determine if it could be used within their organization to increase efficiency or improve a business process. In all. for someone just starting out in this field, they can spend their days teaching, running small projects and helping the team. As they gain more experience, they will face bigger challenges and learn new things.
What will help Senior Information Technology Systems Technicians increase their earning potential?
Professor David Sanford: Going into information systems engineering is a smart choice for many reasons. The profession is in high demand worldwide, offering job security and competitive wages. Professionals in this field have versatile skills, allowing them to work with sophisticated technology and adapt to changing business needs. Continued technological advancement creates opportunities for innovation and problem-solving. Career paths cater to individual interests, including knowledge in areas such as cybersecurity and data analytics. In addition, the possibility of working remotely enhances the flexibility of work, making it attractive to those seeking a dynamic and stimulating career
Dwight Elliot
Professor: Information Management, Cybersecurity & LawPalm Beach State College
Homeland Security
What will help Senior Information Technology Systems Technicians increase their earning potential?
Dwight Elliot: Combination of Theoretical and Practical Knowledge: Ensure that you have a strong
combination of theoretical knowledge and practical hands-on skill sets. You must be able
to articulate your knowledge and experience well in an interview and demonstrate what
you are able to do. Be prepared to show examples of precious work that you have
produced or created.
b) Job Research: Always engage in continuous job search Online and in-person. Read
carefully the job description and determine how your background, knowledge and
experience fits best with the job you are reviewing. Customize your resume to that job if
you feel you have the appropriate matching skill sets. If you do not have all the skills sets
at the time, be willing to set mini-goals to gain those skills and update your resume when
you do add additional skills, then reapply to the appropriate jobs available.
c) Online Job Database: Gradually build your profile on various IT and Cybersecurity jobs
such as: www.dice.com, www.monster.com, and www.cyberseek.org and also at the
organizational and company website. Once you setup an Online profile it will make it
easier to reapply in the future for other jobs that are related to your background.
d) Keywords: Make sure you list certain keywords on your resume that matches the jobs, if
you have those skills, so when a HR representative reviews resumes you have the
appropriate terms on your resume that match the job and the algorithms can identify your
skill set. Only do this if you have the actual knowledge and skill can explain yourself in
an interview. Do not do this if you do not have the actual knowledge and skill, since
being asked a question in an interview that you are unqualified to answer is not a good
look for your career and could be detrimental.
e) Continuous Learning: Be willing to engage in continuous learning, studying beyond
your degree accomplishments, since learning never stops and technology continues to
change. Maybe also pursue certifications.
f) Professional Online Business Portfolio and Brand: Continue to build a strong Online
IT, Networking and Cybersecurity Portfolio, through websites such as Linked in for
example, and also your own secure website that shows demonstrations of the creative
work that you have done in the past for clients and other jobs.
g) IT , Networking and Cybersecurity Events, Seminars and Conferences: Be willing to
always continue to attend events, seminars and conferences (in person and virtual) and
actually meet industry professionals. Do a search these events Online at all times.
What general advice would you give to a Senior Information Technology Systems Technician?
Dwight Elliot: In addition to the following 10 best practices from the article below, I would like to share the
following approach to career and job success that leads to maximization of salary during a
career:
a) Employers' Vision and Mission: Focus on understanding the vision and mission of the
organization you work for and what is important to them. If the idea, concept, or project
is important to them then it is important to you. Understand the history and background
of the company, the current project, financial and financial growth goals of the company,
who their competitors are, and what competitive edge the company have or some that you
can suggest. Do not just concentrate on what you want from the job (such as a good
salary, everyone says this). Make sure you are providing the employer with value, what
they want and need from you and in return you are laying the foundation and a strong
case for what you want and need from the job. This is an essential component of making
yourself valuable and marketable for salary increases and promotions based on your
performance and your measurable growth contribution to the organization.
b) Environmental Awareness and Communication with Stakeholders: Be sure you take
the time to learn the different internal and external stakeholders within the organization.
Understanding and respecting organizational structures as well as hierarchies and
following processes and communication protocols matter in an organization. You must
know who to speak to about what, when , where and how. Know your job well and how it
is related to the job of other people on your team. Understand and respect the role of all
individuals within the organization, especially those who are above you. If you do not yet
know their role within the organization begin to ask questions nicely of someone who
does know the players well and the history behind certain key positions. Get to learn the
written and unwritten rules. Saying the wrong thing to the wrong person could cost you a
job or be detrimental to your career in the long term. In the alternative, making a good
impression by communicating properly with the right person could open doors for you
now and in the future. This is an essential component of making yourself valuable and
marketable for salary increases and promotions based on your performance and your
measurable growth contribution to the organization.
c) Employer's View: Are You An Asset or Liability? Try your best to understand the
employer's point of view versus your own. Engage in micro level vs. macro level
comparative analysis as best you can. This means you make a concerted effort to think
about what is important to your employers or clients and how you can be instrumental in
meeting their needs at the highest level of performance, then think of how you can benefit
based on your valuable contribution. Ask yourself each day whether you are an asset to
the company or liability?, and be truly honest with yourself. What unique value do you
bring to the team, such as advanced data analytics skills, advanced accounting skills,
advanced technological skills, etc. Is there anything that you are doing that detracts from
this value that can make this valuable asset that you bring non-useful or non-impactful?
This is an essential component of making yourself valuable and marketable for salary
increases and promotions based on your performance and your measurable growth
contribution to the organization.
d) Be Present Physically, Mentally and with Positive Energy: Please be sure that you are
showing up to work ahead of time or at least on time.
a. Physically Present: Many individuals lose job opportunities just based on their
inability to be present and accountable for work on time. High level employees
actually show up to work 30 minutes to an hour early on a consistent basis.
b. Mentally Present: While you are at work you need to be fully engaged in work
related activity. This means that you do not spend an inordinate amount of time on
your cellphone looking at non work related messages, such as social media and
non-work related text. This is not fair to the employer and you will not allow you
to maximize your contribution to the organization or put in the work necessary to
make yourself a valuable asset to the company. What you do with your time is
what you become.
c. Energy, Communication and Positive Presence: Be sure that your energy level
is monitored and you positive in your communications, since this ultimately
affects profits and losses if a customer does not return to do business with you or
an employer because of how they were treated. Your outlook and energy affect
your overall job performance, business and career growth and ultimately your
profits. All your roles within an organization require good communication and
customer service skills. Be sure that your energy level is uplifting, positive and
creates an atmosphere where customers and colleagues feel welcome to do
business with you. This is a "little" thing that can make a big difference.
e) E) Respectful: Ensure that you are respecting others in the same way and even more than
you want them to respect you. Give as much or more than you receive, and your career
will be even more fulfilling. Ultimately a person's attitude determines their altitude in
life.
These are essential components of making yourself valuable and marketable for salary
increases and promotions based on your performance and your measurable growth
contribution to the organization..
f) Documentation of Biography, Website, Linkedin Portfolio and GitHub: Please be
sure that your are consistently updating you BIO, resume, LinkedIn, website or any other
form of professional documentation that ensures your accomplishments, achievements
and status is current and up to date. As you engage in professional development trainings,
gain certifications or additional degrees, and add additional experiences be sure to update
your profile so that you are maximizing your value.
Implementing these best practices consistently will help position you for salary increases and
promotions based on your performance and measurable growth contribution to the organization.
What Senior Information Technology Systems Technician skills would you recommend for someone trying to advance their career?
Dwight Elliot: Core Skills Areas: data security, networking, software development, cybersecurity, systems
engineering, AI, data analytics, financial and risk analysis, security intelligence, GDPR
Certifications (some important ones):
1) CompTIA A+, Network+, Security+
2) Microsoft Certified: Security, Compliance, and Identity Fundamentals
3) Certified Information Systems Security Professional (CISSP)
4) Certified Information Security Manager (CISM)
5) Certified Information Systems Auditor (CISA)
6) Cisco Certified Internetwork Expert (CCIE)
7) Cisco Certified Network Associate (CCNA)
Soft Skills: honesty, integrity and trust, compliance, communication (in-person and live) then
virtual, patience, accountability and dependability, transparency, trainable and coachable,
teamwork, discipline, commitment, dedication, humility, time management, project management
Adrian Rusu
Professor, Alice E. and Michael J. Fisher Teaching Chair in Computer ScienceUniversity of New Haven
Computer Science
What general advice would you give to a Senior Information Technology Systems Technician?
Adrian Rusu: By getting involved in internships, co-ops, or other potential real-world experiences in their field of interest, so they can obtain real-world experience beyond classroom during their studies. Generally, employers value graduates who already have relevant real-world experience and who therefore can easier adapt to job requirements.
What Senior Information Technology Systems Technician skills would you recommend for someone trying to advance their career?
Adrian Rusu: Soft skills will be important as graduates will have the opportunity to interact with a variety of professionals and customers. Relating to and understanding customers' point of view is critical to their ability to deliver technical solutions that meet customers' needs.
In addition to soft skills, technical skills in high demand and emerging areas of interest will be important. Whether graduates have interest in developing information technology infrastructure, providing information security services, or getting involved in business analysis, they would need to deepen their technical skills in those areas.
What will help Senior Information Technology Systems Technicians increase their earning potential?
Adrian Rusu: Since an Information Systems degree covers a variety of different types of jobs, a graduate beginning their career has a variety of opportunities. My advice is to follow their interests and pursue jobs in their area of interest.
Hoyet Hemphill Ph.D.
IDT Program Coordinator and Graduate Advisor, Instructional Design and TechnologyWestern Illinois University
School of Engineering and Technology
What skills stand out on Senior Information Technology Systems Technician resumes?
Hoyet Hemphill Ph.D.: The next K12 job mostly advertised is Technology specialist, and the majority of the skills include knowledge of data visualization tools like google data studio, strong spreadsheet skills. (Google Sheets is preferred.), ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy, excellent communication and analytical skills, knowledge of data analytics, ability to troubleshoot data questions, excellent organizational skills including attention to detail and multi-tasking skills, excellent client-facing and internal communication skills. Duties most seen include interpreting, summarizing, and communicating data analyses to clients, ability to create forms and strategies to help schools efficiently and effectively collect data, download, review, and interpret school-related data from assessment providers, school spreadsheets, and other systems.
The skills required majorly for the curriculum designer position include understanding by design principles for curriculum design, excellent interpersonal and communication skills, excellent writing skills, ability to create effective and fair assessment methods. The duties include collaborating effectively and extensively with internal and external partners, including content and specialty teams to ensure the curriculum is developed in accordance with all articulated quality standards, overseeing the review/feedback process for all subject curriculum, including coordination of teacher review teams, consensus building, conflict resolution, planning, and decision-making, etc.
Ehsan Sheybani Ph.D.
ProfessorUniversity of South Florida
School of Information Systems and Management
What skills stand out on Senior Information Technology Systems Technician resumes?
Ehsan Sheybani Ph.D.: Analytical and problem-solving skills, Strong technical skills, The ability to work well under pressure, attention to detail, teamwork skills, organization and time management, interpersonal and communication skills, management and leadership skills.
What skills will help Senior Information Technology Systems Technicians earn the most?
Ehsan Sheybani Ph.D.: Software development, technical sales leadership, mobile app development, business analysis, digital marketing, affiliate marketing, analytical reasoning, artificial intelligence, cloud computing, and blockchain.
Guido Lang Ph.D.
Associate Professor of Computer Information SystemsQuinnipiac University
School of Business
What skills stand out on Senior Information Technology Systems Technician resumes?
Guido Lang Ph.D.: - Systems analysis and design
- Business/process/data modeling
- IT project management
- Change management
What soft skills should all Senior Information Technology Systems Technicians possess?
Guido Lang Ph.D.: - Analytical skills
- Communication skills
- Attention to detail
- Creativity
What hard/technical skills are most important for Senior Information Technology Systems Technicians?
Guido Lang Ph.D.: - Python
- SQL
- Excel
What skills will help Senior Information Technology Systems Technicians earn the most?
Guido Lang Ph.D.: - Cloud computing
- Scrum
- DevOps`
David Garaventa
Director, Computer Information Systems and Cybersecurity Programs, Assistant Professor, CISAlbertus Magnus College
Business Administration and Management Department
What skills stand out on Senior Information Technology Systems Technician resumes?
David Garaventa: The skills/attributes required across a variety of jobs in the IT fields.
What soft skills should all Senior Information Technology Systems Technicians possess?
David Garaventa: Communication and collaboration skills are critical. Particularly now that many employees are working remotely, it has become more difficult - yet more important than ever - to have IT teams that work effectively together, even when they are not in the same room together. But this is not unique to the IT realm. Whether via remote meetings or through effective written communications, it is no longer enough to simply have "technical skills." Technical skills can be taught to employees more easily than developing employee's soft skills, so when an employee approaches their job with a strong set of communication skills and strong analytic reading and writing abilities, they can often make themselves stand out to employers. The employers will recognize that they have the attributes to be an asset to the team and can then invest in helping them develop any technical areas where they may be lacking.
This is not to say that technical skills don't matter, because they do, especially in the IT field. But suppose an employee brings a strong set of soft skills to an IT team (e.g., collaboration, communication, critical thinking, etc.). In that case, they probably also can learn more technical skills as part of their job function. I once had a colleague say to me that when she is hiring, she has found that technical skill is all over the place...but it's the soft skills that are harder to find. Lastly, having the ability - and a desire - to be continually learning is essential. Technology is not static, and businesses are not static, so thinking critically in different settings across various technology platforms is very important. The tools your department uses today may not be the tools they are using tomorrow, so being fluid, adaptable, and constantly learning is the name of the game.
What hard/technical skills are most important for Senior Information Technology Systems Technicians?
David Garaventa: The technical skills that are required are broad and tend to be business and/or industry-specific. If you are working in healthcare IT, the patient management platforms you use could be different from the client database used by a bank's IT team, for example. So, on the one hand, the recommendation would be to determine what platforms are most commonly used in your industry area and spend time mastering those platforms. On the other hand, most industries tend to have specific tools that are most commonly used, and spending time mastering those is important.
Going deeper into the subject, technical skills around project management, cloud infrastructure, security, and end-user support bridge across all industries. Having knowledge and skills in these areas will serve IT professionals well, no matter what field or industry they end up in. Again, it is challenging to recommend specific technical skills because the field of IT is so broad.
What skills will help Senior Information Technology Systems Technicians earn the most?
David Garaventa: Here is where I can be a little more specific, but mostly in terms of certifications. Certifications and micro-credentials indicate two things to an employer: First, you must have an established, verified set of knowledge and skills that you bring to the table. If it is an industry-respected certification, it brings a lot of credibility regarding your knowledge and skills around a specific platform or application. The second thing that certifications and micro-credentials demonstrate to an employer is that you are willing to continue to grow and develop your skills in your field. Technology is progressing so rapidly that the things you knew last year may no longer be relevant today. And as a result, having the ability and desire to continue learning, adapting, and attaining certifications is a great way to show your ongoing commitment to your profession.
Peter Dobbins Ph.D.
LecturerUniversity of Florida
Computer & Information Science & Engineering Department
What skills stand out on Senior Information Technology Systems Technician resumes?
Peter Dobbins Ph.D.: Skills would be the things allowing a student/employee to display their ability to work remotely: initiative, teamwork, independence, self-starter, some of the same things we have always seen were positive attributes.
What are the biggest trends we'll see in the Senior Information Technology Systems Technician job market given the pandemic?
Jennifer Richardson Ph.D.: The need for problem-solving abilities and adeptness at technology use for communication and training opportunities. If we've learned anything from 2020 it is that we need to be able to pivot at a moment's notice.
Are there any particularly good places in the United States for Senior Information Technology Systems Technicians to find work opportunities?
Jennifer Richardson Ph.D.: In our field, Learning Design or Instructional Design, there is no shortage of places, anywhere there are corporations and higher education institutions provides opportunities. Military and non-profits also provide opportunities for designers looking in those directions. When it comes to K-12 it is more the skills of technology coordinators and trainers that are sought out, a different balance than other instructional designers might encounter.
What skills stand out on Senior Information Technology Systems Technician resumes?
Jennifer Richardson Ph.D.: Always the soft skills - they stand out I think first and foremost regardless of where you are coming from and where you are going to. Without the ability to communicate, collaborate, facilitate, and problem-solve it is tough to succeed in today's environment. Experience is also key no matter the position; without prior experience to demonstrate the skills you are indicating you have trained for it is hard for those doing the hiring to know if you have learned the skills or if you have learned and experienced (or applied) those skills. Students should seek out opportunities to apply their skills while still working through their program. I believe going forward with K-12 educators we will see that those that have training or professional development with teaching at a distance will go a long way. Before COVID-19 hit we were already planning a new offering for virtual instruction licensure, it is now garnering a lot of attention.
What skills stand out on Senior Information Technology Systems Technician resumes?
Bipin Prabhakar: Skills by themselves on resumes do not provide enough information for the reviewer to assess a candidate. The resume has to showcase the actual capabilities rather than just listing skills. What can you actually do with the listed skill? With that said, deep skills in software development, data science and AI or the broad set of skills required to enable digital transformation will be in demand. Digital transformation requires skills in business analysis, business process and process design, technologies such as next generation ERP systems, AI and ML, cloud architectures and platforms and business analytics.
Are there any particularly good places in the United States for Senior Information Technology Systems Technicians to find work opportunities?
Adriane Bradberry: Technology increasingly permeates every aspect of society and provides the foundation for most modern innovation. Young graduates with computing skills will be able to apply to some of the most fastest-growing and highest-paying jobs over the next decade-jobs that are available in nearly every industry, including art, finance, healthcare, and entertainment. Students can establish and develop necessary skills by exploring computing programming apps, taking Computer Science or IT courses (online or at a local community college, if these classes are not offered at school), taking math classes, and joining after-school computing clubs. Graduates who develop these skills will contribute to meaningful work-developing innovative solutions that save lives, solve health problems, improve the environment, and keep us connected.
What type of skills will young Senior Information Technology Systems Technicians need?
Peter Dordal Ph.D.: I'm leaving off software developers, and answering about our Information Technology graduates.
IT students entering the business world will need to know how to get the maximum leverage out of business systems. In many cases, this will mean writing their own specialized queries to extract the precise business intelligence needed; general-purpose "canned" queries just won't cut it. They will need a broad understanding of what software can accomplish for the enterprise and how to deploy new software effectively; this applies to software used in the office as well as to software used in manufacturing and shipping. And they will need to understand how to lease storage and computing resources from the cloud to meet not only predictable, long-term demands but also sudden short-term business projects.
Students working in database administration and management will need to be able to manage much larger volumes of data than a few years ago. They will need to be familiar with the great variety of new databases in order to pick the best tool for the job.
Students working in network management will need to be able to ensure that everyone has the bandwidth and server access they need, as those demands expand to include extensive video, low-latency real-time connectivity, and the regular transfer of huge amounts of data.
Students in cybersecurity will need to be fully acquainted with all the recommended best practices. However, they will also have to be able to anticipate and guard against potential new vulnerabilities. "By the book" protection is no longer sufficient.
Will there be an increase or decrease in demand for Senior Information Technology Systems Technicians in the next 5 years?
Dr. Kay-Yut Chen Ph.D.: I would predict an increase in demand for graduates in information sciences and related fields in the next few years. The growth has already been strong before the pandemic, as more and more companies were going through or planning to go through digital transformation to stay competitive. While the epidemic did seriously reduce the prospects and investments of some sectors of the economy (such as mall operators), it helps others. The performance of the stock market seems to indicate that the balance is on the positive.
Also, once a safe and effective vaccine is developed (and we have been receiving positive news lately in that regard), the recovering economy will certainly further stimulate the demand for information science.
What are the best companies to work for a Senior Information Technology Systems Technician?
Dr. Kay-Yut Chen Ph.D.: The pandemic has changed, probably in the long run, of consumer behavior in the U.S. It accelerates the adoption of online shopping and further shifted demand from offline to online. The pandemic has also changed work modality and encouraged working from home. As a result, online retailers and delivery services, like Amazon, Doordash, and Instacart, are experiencing tremendous growth. Note that this shift was going to happen, even without the pandemic. The pandemic only accelerated this trend.
Hence, the best companies to work for are the ones with products and services more in demand. Amazon, Doordash, Instacart on the frontline, and all the technology suppliers, such as HP Enterprise, on the backend. As people are stuck at home, and digital entertainment (video games + streaming) is also becoming more in-demand. That will be another employment growth area, mainly when theaters and large scale in-person entertainment events will be stuck in limbo for a while.
Are there any particularly good places in the United States for Senior Information Technology Systems Technicians to find work opportunities?
Dr. Kay-Yut Chen Ph.D.: The traditional tech hubs, such as the SF Bay Area, will still be a magnet for tech opportunities. However, the pandemic has created a work-from-home trend. Many companies, such as Twitter, are allowing employees to work-from-home permanently.
As a result, having all the tech talent to assemble in a few regions is no longer necessary. Living standards, lower taxes, and affordable cost of living will become more critical than before. Places like the Dallas Fort-Worth metroplex, with no state income tax, lower living costs than the SF Bay Area, particularly in real estate. Still, good infrastructure and a vibrant and diverse population will become more attractive.
I would also expect graduates' location will become a less important factor, relatively, compared to skills, talent, and motivation, of finding exciting information science careers as time goes on.
What experience really stands out on Senior Information Technology Systems Technician resumes?
Darren Leavitt: Civil Engineering technician students have the following skills, which stand out on a resume, especially for those looking to hire these students: the ability to efficiently use the latest technology in the surveying industry, such as GPS, 3D scanning, and unmanned aerial systems, an understanding of Autocad Civil 3D software and road design standards, and certifications as materials testing technicians in the areas of aggregate, concrete, compaction, and asphalt.
What Senior Information Technology Systems Technician skills would you recommend for someone trying to advance their career?
Darren Leavitt: For the items mentioned above, skills are best enhanced by working in an industry where there currently resides many positions.
What technology do you think will become more important and prevalent for Senior Information Technology Systems Technicians in the next 3-5 years?
Darren Leavitt: Technology is ever-changing and improving. We expect to see 3D scanning and unmanned aerial systems prevail as the most advancing technology shortly.
Will there be an increase or decrease in demand for Senior Information Technology Systems Technicians in the next 5 years?
Stephen Hyzny: As everything involves technology, more educated people will need it in the future. As our cars, houses, and lives connect, people will be required to make it all work.
Will there be an increase or decrease in demand for Senior Information Technology Systems Technicians in the next 5 years?
Joshua Elliott Ed.D.: The demand for educators with a background will continue to increase. Many realize that what is happening now in education (in response to the pandemic) is more online survival than online teaching. In many cases, this is true on both the K-12 and higher education levels.
Are there any particularly good places in the United States for Senior Information Technology Systems Technicians to find work opportunities?
Joshua Elliott Ed.D.: Although I am not sure where the best places are to work geographically, many states are adopting initiatives like Open Educational Resources (OER) and ISTE Certification for Educators, both of which are a part of the Fairfield University Educational Technology program.
What general advice would you give to a Senior Information Technology Systems Technician?
Babak Beheshti Ph.D.: As most economies in the world have moved towards a "gig economy" paradigm, it is essential for graduates beginning their careers to adopt an entrepreneurial and self-guided career mindset. Young professionals would need to take charge of their professional development. This means that they must continually remind themselves that the knowledge learned shelf life is reducing more and more every year. New skills and technologies come into the picture. They must know these new skills on their own to maintain their competitive edge in the job market. Moreover, young professionals must view every position they hold to be an added chapter in their portfolio - every position held should be considered an experiential skill added to the resume.
What technology do you think will become more important and prevalent for Senior Information Technology Systems Technicians in the next 3-5 years?
Babak Beheshti Ph.D.: -The enormous growth of IoT and wearables. The number of connected devices is expected to be more than 26 billion in 2020. That includes things like household appliances, controllable lighting, and much more. This trend is likely to continue as it is expected to see the industry grow to 661 billion dollars by 2021.
-We will be witnessing a more widespread commercial deployment of 5G in 2020. With the implementation of the Standalone 5G devices based on the 3gpp release 16, we should be seeing the more robust mobile broadband deployment of 5G, wider availability of 5G smartphones, and a push towards an all 5G Network in select urban areas around the world.
-Significant growth in AI-based technologies, from face recognition and voice recognition to business intelligence and market predictions. As machines and deep learning algorithms get integrated into many applications, many industries will undergo substantial changes. AI systems will continue to interact with our phones; cars will interpret and analyze their surroundings and intelligently drive themselves. Online vendors will monitor our browsing habits, and Google decides what kind of search results to give us, based on who it thinks we are.