Senior technical support representative demographics and statistics in the US
Senior technical support representative demographics research summary. Zippia estimates senior technical support representative demographics and statistics in the United States by using a database of 30 million profiles. Our senior technical support representative estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about senior technical support representatives after extensive research and analysis:
- There are over 77,080 senior technical support representatives currently employed in the United States.
- 26.7% of all senior technical support representatives are women, while 73.3% are men.
- The average senior technical support representative age is 42 years old.
- The most common ethnicity of senior technical support representatives is White (56.1%), followed by Hispanic or Latino (16.8%), Black or African American (10.8%) and Asian (10.6%).
- In 2022, women earned 97% of what men earned.
- 11% of all senior technical support representatives are LGBT.
- Senior technical support representatives are 55% more likely to work at private companies in comparison to public companies.
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Senior technical support representative demographics by:
Senior technical support representative gender statistics
26.7% of senior technical support representatives are women and 73.3% of senior technical support representatives are men.
- Male, 73.3%
- Female, 26.7%
Senior technical support representative gender ratio
| Gender | Percentages |
|---|---|
| Male | 73.3% |
| Female | 26.7% |
Senior technical support representative gender pay gap
Women earn 97¢ for every $1 earned by men
Male income
$52,409
Female income
$50,942
Senior technical support representative gender ratio over time
This data breaks down the percentage of men and women in senior technical support representative positions over time. Currently, 26.7% of senior technical support representatives are female.
Senior technical support representative gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 67.88% | 32.12% |
| 2011 | 68.93% | 31.07% |
| 2012 | 70.45% | 29.55% |
| 2013 | 71.01% | 28.99% |
| 2014 | 71.41% | 28.59% |
| 2015 | 73.26% | 26.74% |
| 2016 | 73.40% | 26.60% |
| 2017 | 73.31% | 26.69% |
| 2018 | 74.06% | 25.94% |
| 2019 | 72.70% | 27.30% |
| 2020 | 73.23% | 26.77% |
| 2021 | 73.28% | 26.72% |
Senior technical support representative related jobs gender ratio
We compared senior technical support representatives with similar job titles to see how gender ratios vary. As you can see, dell certified systems expert and software applications architect have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Informatics Nurse Specialist | 13% | 87% |
| Clinical Support Specialist | 22% | 78% |
| Clinic Administrator | 23% | 77% |
| Senior Technical Support Representative | 73% | 27% |
| Senior Data Center Engineer | 98% | 2% |
| Software Applications Architect | 98% | 2% |
| Dell Certified Systems Expert | 99% | 1% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Senior technical support representative demographics by race
The most common ethnicity among senior technical support representatives is White, which makes up 56.1% of all senior technical support representatives. Comparatively, 16.8% of senior technical support representatives are Hispanic or Latino and 10.8% of senior technical support representatives are Black or African American.
- White, 56.1%
- Hispanic or Latino, 16.8%
- Black or African American, 10.8%
- Asian, 10.6%
- Unknown, 5.4%
- American Indian and Alaska Native, 0.3%
Senior technical support representative race
| Senior technical support representative race | Percentages |
|---|---|
| White | 56.1% |
| Hispanic or Latino | 16.8% |
| Black or African American | 10.8% |
| Asian | 10.6% |
| Unknown | 5.4% |
| American Indian and Alaska Native | 0.3% |
Senior technical support representative race and ethnicity over time
See how senior technical support representative racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Senior technical support representative race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 64.67% | 11.23% | 7.15% | 13.78% |
| 2011 | 65.38% | 11.32% | 7.30% | 13.29% |
| 2012 | 64.11% | 11.56% | 7.55% | 13.93% |
| 2013 | 63.04% | 10.80% | 8.36% | 14.31% |
| 2014 | 62.75% | 11.01% | 8.01% | 15.01% |
| 2015 | 62.66% | 10.47% | 9.18% | 14.90% |
| 2016 | 62.45% | 10.44% | 9.16% | 14.79% |
| 2017 | 61.67% | 10.10% | 9.61% | 15.20% |
| 2018 | 61.78% | 10.06% | 9.70% | 14.93% |
| 2019 | 59.97% | 9.98% | 10.40% | 16.06% |
| 2020 | 57.93% | 10.55% | 10.18% | 16.22% |
| 2021 | 56.07% | 10.79% | 10.56% | 16.75% |
Senior technical support representative wage gap by race
According to our data, asian senior technical support representatives have the highest average salary compared to other ethnicities. Black or african american senior technical support representatives have the lowest average salary at $50,001.
| Ethnicity | Salary |
|---|---|
| Unknown | $50,855 |
| White | $51,887 |
| Black or African American | $50,001 |
| Asian | $58,704 |
| Hispanic or Latino | $51,051 |
Average senior technical support representative age
See how the average age of senior technical support representatives varies based on ethnicity and gender.
Male
Female
Senior technical support representative age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 44 | 43 |
| Unknown | 40 | 45 |
| Asian | 41 | 41 |
| Hispanic or Latino | 37 | 39.5 |
| White | 41 | 46 |
| American Indian and Alaska Native | 41 |
Senior technical support representative age breakdown
The average age of senior technical support representatives is 40+ years years old, representing 56% of the senior technical support representative population.
Senior technical support representative age breakdown
| Senior Technical Support Representative Years | Percentages |
|---|---|
| 40+ years | 56% |
| 30-40 years | 30% |
| 20-30 years | 15% |
Senior technical support representative educational attainment
- Bachelor's, 51%
- Associate, 28%
- High School Diploma, 9%
- Master's, 5%
- Other Degrees, 7%
Senior technical support representatives by degree level
| Senior technical support representative degree | Percentages |
|---|---|
| Bachelor's | 51% |
| Associate | 28% |
| High School Diploma | 9% |
| Master's | 5% |
| Other Degrees | 7% |
Senior technical support representative jobs you might like
Senior technical support representative wage gap by degree level
According to the data, senior technical support representatives with a Master's degree earn more than those without, at $62,497 annually. With a Doctorate degree, senior technical support representatives earn a median annual income of $59,260 compared to $53,231 for senior technical support representatives with an Bachelor's degree.
| Education | Salary |
|---|---|
| Master's Degree | $62,497 |
| High School Diploma or Less | $46,916 |
| Bachelor's Degree | $53,231 |
| Doctorate Degree | $59,260 |
| Some College/ Associate Degree | $48,092 |
Senior technical support representative employment statistics
Most senior technical support representatives work for a private in the technology industry.
Company size where senior technical support representatives work
Below, you can see the size of companies where senior technical support representatives work.
Senior technical support representative jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 2% |
| 50 - 100 employees | 12% |
| 100 - 500 employees | 14% |
| 500 - 1,000 employees | 12% |
| 1,000 - 10,000 employees | 26% |
| > 10,000 employees | 34% |
Senior technical support representative jobs by company type
Employees with the senior technical support representative job title have their preferences when it comes to working for a company. For instance, most senior technical support representatives prefer to work at private companies over public companies.
Senior technical support representative jobs by sector
| Company type | Percentages |
|---|---|
| Education | 3% |
| Public | 41% |
| Private | 55% |
| Government | 0% |
Senior technical support representative jobs by industry
The most common industries for senior technical support representatives are technology, professional and telecommunication.
Senior technical support representative industry statistics
| Industry | Percentages |
|---|---|
| Technology | 28% |
| Fortune 500 | 14% |
| Professional | 10% |
| Telecommunication | 9% |
| Finance | 8% |
| Manufacturing | 7% |
| Media | 4% |
| Health Care | 4% |
| Retail | 4% |
| Education | 3% |
| Internet | 2% |
| Start-up | 2% |
| Pharmaceutical | 1% |
| Transportation | 1% |
| Construction | 1% |
| Non Profits | 1% |
| Insurance | 1% |
Senior technical support representative turnover and employment statistics
Senior technical support representative unemployment rate over time
The unemployment rate for senior technical support representatives between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Senior technical support representative unemployment rate by year
| Year | Senior technical support representative unemployment rate |
|---|---|
| 2010 | 7.58% |
| 2011 | 6.70% |
| 2012 | 5.32% |
| 2013 | 5.21% |
| 2014 | 4.89% |
| 2015 | 4.00% |
| 2016 | 3.51% |
| 2017 | 3.56% |
| 2018 | 3.06% |
| 2019 | 3.58% |
| 2020 | 4.61% |
| 2021 | 4.34% |
Average senior technical support representative tenure
The average senior technical support representative stays at their job for 1-2 years, based on the 1,135 senior technical support representatives resumes in Zippia's database.
Senior technical support representative tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 13% |
| 1-2 years | 37% |
| 3-4 years | 20% |
| 5-7 years | 15% |
| 8-10 years | 6% |
| 11+ years | 10% |
Senior technical support representative LGBT ratio compared to similar jobs
Review the percent of senior technical support representatives that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Registered Communications Distribution Designer | 7.31% | 69,232 |
| Module Lead | 8.42% | 99,170 |
| Senior Information Developer | 8.46% | 145,374 |
| Physical Security Engineer | 8.59% | 118,927 |
| Data Security Administrator | 9.03% | 165,298 |
| Lead Enterprise Architect | 10.54% | 90,008 |
| Senior Technical Support Representative | 10.88% | - |
Similar senior technical support representative jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Registered Communications Distribution Designer | 7.31% | 69,232 |
| Module Lead | 8.42% | 99,170 |
| Senior Information Developer | 8.46% | 145,374 |
| Physical Security Engineer | 8.59% | 118,927 |
| Data Security Administrator | 9.03% | 165,298 |
| Lead Enterprise Architect | 10.54% | 90,008 |
Foreign languages spoken by senior technical support representatives
The most common foreign language among senior technical support representatives is Spanish at 52.6%. The second-most popular foreign language spoken is French at 7.9% and German is the third-most popular at 5.3%.
- Spanish, 52.6%
- French, 7.9%
- German, 5.3%
- Japanese, 5.3%
- Polish, 5.3%
- Other, 23.6%
Senior technical support representative languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 52.6% |
| French | 7.9% |
| German | 5.3% |
| Japanese | 5.3% |
| Polish | 5.3% |
| Other | 23.6% |
