How to hire a shipping support

How to hire a shipping support, step by step

Here's a step-by-step shipping support hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a shipping support job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new shipping support
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   First, determine the employments status of the shipping support you need to hire. Certain shipping support roles might require a full-time employee, whereas others can be done by part-time workers or contractors.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   Hiring the perfect shipping support also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   The following list breaks down different types of shipping supports and their corresponding salaries.

   Type of Shipping Support	Description	Hourly rate
   Shipping Support	Material recording clerks track product information in order to keep businesses and supply chains on schedule. They ensure proper scheduling, recordkeeping, and inventory control.	$11-17
   Receiver	A receiver is responsible for confirming receipt of items delivered from distribution centers to the warehouse. Receivers carefully evaluate order invoices, ensuring the correct quantity of the items, and inspect the merchandise for any possible mislabeling and defects... Show more	$12-18
   Traffic Coordinator	A traffic coordinator is responsible for monitoring the operations of various departments within a company, ensuring the timely submission of project deliverables to meet clients' demands and attain their highest satisfaction. Traffic coordinators evaluate production schedule, including the delivery of materials and proper allocation of resources, and identify areas of improvement on the workflow to avoid delays in production... Show more	$13-25

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Shipping Receiving
   • Inventory Control
   • Customer Service
   • RF
   • Delivery Support
   • Sales Floor

   Responsibilities:

   • Manage department flow by facilitating transportation of all patients to ancillary departments for testing.
   • Develop and administrate a SharePoint site that provide up to date information which increase response time to students that contact Capella.
   • Create and maintain knowledge base documentation using SharePoint.
   • Create high-impact graphic PowerPoint presentations for sales conferences, which include audio and video presentations and digital photography.
   • Create PowerPoint slide presentations for client account management sales team, incorporating medical, pharmacy, and financial demographic information.
   • Perform Linux administration and data migration activities.

3. Make a budget

   Including a salary range in your shipping support job description is one of the best ways to attract top talent. A shipping support can vary based on:

   • Location. For example, shipping supports' average salary in south dakota is 32% less than in nebraska.
   • Seniority. Entry-level shipping supports 36% less than senior-level shipping supports.
   • Certifications. A shipping support with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a shipping support's salary.

   Average shipping support salary

   $14.12hourly

   $29,375 yearly

   ---

   Entry-level shipping support salary

   $23,000 yearly salary

   Updated December 18, 2025

4. Writing a shipping support job description

   A job description for a shipping support role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's a shipping support job description:

   Shipping support job description example

   Clearwater Paper Corporation (NYSE: CLW) is a $1.8B manufacturer of quality consumer tissue, away from home tissue, parent roll tissue, bleached paperboard and pulp at its 13 manufacturing and converting locations across the nation. Working at Clearwater Paper provides an opportunity to enrich your career through challenging and meaningful work and ongoing training and development-all in a supportive environment. We know our success depends on your success.
   
   Our Lewiston, ID location is unique as it is Clearwater Paper's only manufacturing location that produces both high quality paperboard products for our Paperboard Division as well as private label tissue products for our Consumer Products Division. The Utility is the entry level position in the Plant Support and Shipping areas of both Lewiston divisions. In this position, the Utility is responsible for a variety of tasks including assisting other Operators as needed and learning all operations within their department. The Utility also assists in different areas to fill in during time off vacancies.
   Starting Pay: $20.00
   
   Pay after 90 days: $23.69
   
   + + Operate forklift/clamp truck in a safe and efficient manner, following all workplace safety guidelines
   
   + Assist in all areas of the designated department (Plant Support or Shipping)
   
   + Fill in as needed due to time off vacancies
   
   + Move material and load equipment
   
   + Conduct minor maintenance activities
   
   + Conduct routine inspections of equipment in areas of responsibility based on preventative maintenance routes/check sheets/frequencies
   
   + Attend and apply training provided by the Company, both job and department specific.
   
   + Hold self and others to high level of safety standards, ensuring workplace safety policies are upheld and safety rules are followed (lockout/tagout procedures, appropriate PPE, safe driving practices, etc.)
   
   + Participate as needed in safety incidents and help investigate root cause
   
   + Maintain a clean working environment by complying with procedures and housekeeping responsibilities
   
   Required education and related experience:
   
   + High school diploma or GED certificate
   
   + Minimum of two years continuous work experience in a manufacturing, production, industrial, or labor intensive work environment
   
   + Prior experience working shift work (days, swing, graveyard) preferred
   
   + Forklift/Clamp truck certification preferred
   
   + OSHA Safety training preferred
   
   Familiar with Microsoft Office: Word, Powerpoint, Outlook, etc. and able to learn new computer programs Skills and Abilities (technical/professional skills, expertise and qualifications):
   
   + Able to understand and apply manufacturing safety procedures (lockout/tagout, confine spaces, personal protective equipment, etc.)
   
   + Must be able to handle the rigors of an industrial environment including temperature extremes, noisy environments and heavy lifting
   
   + Demonstrated ability to be an effective team player
   
   + Good communication skills
   
   + Must be able to work rotating 12-hour shift schedules that include nights, weekends and holidays.
   
   · Able to work in a physically demanding environment including temperature extremes, loud noise, avoiding slipping, tripping, and falling hazards
   
   · Physically capable of manual labor that includes bending, walking, sitting, and climbing in and around machinery and equipment for entire 12-hour shift
   
   · Able to lift, up to 40 lbs frequently, between 40 and 50 lbs occasionally, over 50 lbs minimally. When lifting 50 lbs and above, Operator will use team lifting and overhead crane assistance.
   
   · Work environment includes exposure to compressed air, steam, lubrication oil, dust, and hydraulic fluid.
   
   · Able to wear and comply with all personal protective equipment (Eye and ear protection, steel toed shoes, etc.)
   
   Req No.: 2022-5575
   
   Street: 803 Mill Road

   Copy this example

   

5. Post your job

   There are various strategies that you can use to find the right shipping support for your business:

   • Consider promoting from within or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to find candidates who meet your education requirements.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.

   Post your job online:

   • Post your shipping support job on Zippia to find and recruit shipping support candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   During your first interview to recruit shipping supports, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.

   Remember to include a few questions that allow candidates to expand on their strengths in their own words. Asking about their unique skills might reveal things you'd miss otherwise. At this point, good candidates can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new shipping support

   Once you have selected a candidate for the shipping support position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   To prepare for the new shipping support first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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