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SCADA Engineer will be responsible for providing leadership and technical expertise in design, development and delivery of Hanwha Convergence SCADA/PPC solutions for the renewable energy industry. He or She will design, develop work packages, troubleshoot, and continuously improve the SCADA system including RTUs, RTACs, HMI, and electrical control systems on large scale PV and/or BESS projects. He or She also will conduct applicable tests and commissioning complying with local/international codes and standards. **Attention external recruitment firms, we will not accept any unsolicited resumes at this time. Please do not contact any internal member of our company to discuss the position or to solicit candidates. ** DUTIES: · Lead and manage the assigned projects with available resources for successful projects completion in a due date and a budget. · Provide project status reports to stakeholders, and support risk mitigation measures as needed to maintain project goals and objectives. · Lead the development of monitoring and control systems for utility scale renewable energy projects including but not limited to: Solar PV, Battery Energy Storage Systems. · Provide team oversight in the development of device points lists, IP address lists, Logic Diagrams, HMI mockups & assets, commissioning test plans and completion checklists, utilizing company defined documentation and standards. · Work within a team environment to define and implement product design standards and best practices that align with company goals and objectives. · Program and commission PPC, SCADA servers, data historians, and HMI systems. · Develop engineering work packages, construction work packages, inspection and test procedures, FAT/SAT, commissioning, and operation and maintenance procedures. · Identify applicable standards and collateral standards for the diverse applicable sites. · Lead any design changes required to ensure standards compliance or continuous improvement. · Perform technical presentations to clients including SCADA, PPC(Plant Power Control), and HEIS(Hanwha Energy Integration System) but not limited. · Mentor and train the less experienced engineers and technicians. · Conduct/facilitate risk analysis activities as required. · Perform other duties and/or tasks as required. SKILLS/EXPERIENCE/EDUCATION · Bachelor's degree in electrical, electronic, or computer engineering preferred. · Minimum 2+ years' direct experience in Ignition SCADA application, and other SCADA application engineering experience considered as an asset. · Schweitzer Engineering RTAC Platform experience considered as an asset. · Strong knowledge of design, installation and commissioning of SCADA networks using; Fiber Optics, Serial RS-232 / RS-485, Ethernet TCP/IP, MQTT. · Strong knowledge of industrial automation protocols including but not limited to; Modbus RTU/TCP, DNP3, OPC UA and DA. · Proficiency in reading and developing diagrams and schematics including but not limited to, power system, networking and control, electrical, mechanical and civil layouts. · Ability to solve problems and identify root causes as a part of investigation. · In-depth understanding of power plant operating procedures and control system interaction with governing bodies such as: Regional Compliance Entities, Independent System Operators (CAISO, ERCOT experience preferred), Transmission Operators, and Generator Operators. LANGUAGE SKILLS: · Ability to communicate effectively in English. · Communication in Korean is considered as an asset. WORK ENVIRONMENT: · This position can be offered with work from home. However, it's preferred to be at the office at Georgetown, TX and the candidates to be hired may be eligible for relocation assistance · Fast paced with priorities that often change to meet current priorities. · Travel to customer sites is required, and the ability to travel internationally with a valid passport. · Must be legally entitled to work in the USA and prepared to travel abroad. Hanwha Convergence is proud to be an at-will Equal Opportunity Employer and prohibits discrimination against race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, pregnancy, citizenship, disability, protected veteran status and any other classification protected by applicable federal, state or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We are committed to the full inclusion of all qualified individuals. As part of this commitment, Hanwha Convergence will provide reasonable accommodations to all qualified individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment. Please contact us to request accommodations. Nothing in this statement shall imply implicitly or explicitly a guarantee of employment outside our at-will employment opportunity. You may view your privacy rights by reviewing Hanwha Convergence Privacy Policy here or contacting our HR Team for a copy.

At GE Appliances, a Haier company, we come together to make "good things, for life." As the fastest-growing appliance company in the U.S., we're powered by creators, thinkers and makers who believe that anything is possible and that there's always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together. The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: _we come together_ , _we always look for a better way_ , and _we create possibilities_ . Interested in joining us on our journey? Since 1990, Advanced Services Inc. (ASI) has been providing excellent customer service to GE Appliances consumers by resolving their questions or concerns about GE Appliances. During that time, we have developed a culture of celebrating and rewarding our employees! We are leaders in positioning talent for exciting career paths and promotional opportunities. At ASI, our mission is to create happiness and well-being in every home. Opportunities are available for candidates residing within these states: Utah, South Dakota, Texas, Oklahoma, Tennessee, Mississippi, Kentucky, Ohio and South Carolina. Benefits & Perks: Paid on-the-job training and mentoring Work-from-home opportunities (equipment provided) No weekend shifts Paid time off Medical, dental, vision, and prescription benefits eligibility on day 1 of employment 401(k) program with a company match Short-term and long-term disability Life insurance Appliance discount program Tuition reimbursement Gym membership reimbursement Career growth opportunities **Position** Bilingual Spanish Inbound Customer Service Agent - Consumer Relations (Remote) **Location** USA, Rapid City, SDUSA, Austin, TX, USA, Columbia, SC, USA, Columbus, OH, USA, Jackson, MS, USA, Louisville, KY, USA, Nashville, TN, USA, Oklahoma City, OK, USA, Salt Lake City, UT, USA, Sioux Falls, SD **How You'll Create Possibilities** As a **Bilingual Remote Consumer Advocate** with ASI/GE Appliances, you will resolve escalated customer service issues **(in English and Spanish)** . In your role you will create an outstanding quality service experience for the GE Appliance consumer, advocating with multiple internal departments on their behalf for reasonable and satisfactory resolutions. This position is an excellent opportunity for those wanting to positively impact the owner's experience and wish to start an exciting career! + We offer a base rate of **$17.85/hour+ incentives** based on your quality scores - paid weekly. + Training requires a 10-week full-time shift Monday-Friday 8:30 AM- 5:00 PM (CST). + After training, you can expect to work an 8-hour shift between the business hours of 7:00 AM to 6:00 PM (CST), Monday through Friday. After 10 weeks of training, you will utilize multiple Windows-based programs and other internal applications to: + Take ownership in resolving escalated customer concerns, including capturing all the facts surrounding complaints, following the outlined steps to resolve issues, data management, and responding to all letters of inquiry. + Follow up with customers using phone, email, or text to resolve appliance-related concerns, and close out cases with successful actions. + Find creative solutions that are in the best interest of the customers and GE Appliances when negotiating and implementing concessions. + Interact and coordinate with all necessary stakeholders to successfully resolve consumer issues, i.e., zones, dispatchers, technicians, etc. + Gather information from various resources and surface concerns with suggested resolutions to the Team Leader or Team Manager. + Complete consumer reviews for satisfaction before case closure. + Meet work schedule demands and obligations with compliance, integrity, and according to values, processes and policies **What You'll Bring to Our Team** **Position Requirements** + **Ability to communicate effectively and proficiently using both English and Spanish language in written and verbal form** + High School Diploma or GED + Minimum of 1-year Call-Center experience + Minimum of 2-years Escalated Customer Service experience + Ability to communicate effectively in English is a requirement + Excellent written & verbal skills + Moderate to advanced computer skills; navigating multiple online applications + Exceptional organizational skills; ability to effectively multi-task + Ability to handle high-volume calls while simultaneously handling multiple online applications + Previous experience working from home (preferred) **Soft Skills ** + Passion for helping customers and problem-solving + Flexible with the ability to take direction from management yet work independently to achieve goals + Active listening skills and the ability to ask questions + Conflict resolution skills; negotiation skills; and time management skills + Flexibility, being the ability to adapt to change. Critical thinking skills + Desire to work in a team environment towards common goals + Ability to remain calm and show empathy while handling challenging customer concerns **Requirements for Remote Work Environment** + Remote work opportunities subject to business needs. Otherwise, a normal office environment with lighting and climate-controlled temperatures. + A local internet provider and an ethernet connection: no Satellite, Pre-paid, or DSL internet connections allowed due to security issues + Internet Speed Requirements: + Ping 50 Mbps or lower + Download 50 Mbps or higher + Upload 15 Mbps or higher **Our Culture** Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities. This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices. By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy. GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization. GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S _If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail_ _to *******************************_

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive. The Strategic Client Manager is responsible for generating new revenue from the sale of high bandwidth IP transit services together with associated other value-added services, to ISPs and Internet-centric companies, both domestically and internationally. This role requires management and growth of large scale named accounts with significant analysis of technical and commercial terms as well as hunting for prospective new logos. The SCM will be responsible for leading the strategy and success of the customer's overall engagement with GIN, closely coordinating all activities with other functional teams within GIN. In this role you will: Generate new sales consistent with monthly NIMRR targets. Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound. Develop and maintain strong relationships with key business executives and stakeholders in prospect and customer organizations. Development of close working relationships with NTT international affiliate companies Work closely with Sales Engineering, Customer Solutions, Order Management, Operations, and other key eco-system team members to drive successful and meaningful customer experience with GIN. Development of a quarterly business plan consistent with department objectives. Track, manage, and report ongoing activity relative to plan. Flexibility to work outside of standard 8am-5pm local time zone hours. Ability to travel up to 50%, or as needed. This role is perfect for you, if you: Good knowledge of key global IP Networks & Service providers, Ethernet service offerings, CDN and DDoS services. Must have advanced technical understanding of IP transit concepts like ASN, BGP and peering and positioning value with purchasers. Minimum of 5-7 years of sales experience selling to wholesale consumers of bandwidth including but not limited to gaming, hosting and CDN companies. Good knowledge of all Microsoft Office applications. Good knowledge of Salesforce.com or similar CRM. A track record of over-achieving sales quotas Bachelor's Degree in Business, Marketing, Finance, or a related field preferred. Skills and Core Competencies Development of complex multi-component business solutions within the Technology and/or ISP industries Successful track record with Wholesale and/or Major Accounts - experience with global sales preferred A track record of over-achieving sales targets Thorough understanding of the underlying technologies and economics of the Internet. Must be familiar with the unique technical requirements of large network customers. Excellent communication skills, both verbal and written. Must be able to efficiently communicate to senior management both within and outside the company. Ability to prepare and deliver professionally structured and written customer proposals with limited supervision. Ability to work efficiently with finance, sales engineering, legal, IP engineering resources Flexibility to work outside of standard 9am-6pm local time zone hours. Travel, as permitted, to customer meetings, trade events and other business events as may be required Working Conditions: This is a home office-based position, with some travel for company/sales meetings as well as to client sites. Flexibility to work outside of standard 9am-6pm local time zone hours may be required at times to support this global team. Target Base Salary: $110,000-$130,000K (based on experience) plus variable commissions. NTT intends to offer a base pay within this range dependent upon factors such as experience and job-related requirements. Base pay is one part of the Total Rewards offerings that NTT provides to employees. We also provide benefits offerings to include medical, dental, vision, life insurance, supplemental life insurance, spouse and child life insurance, STD, LTD, Flex Spending Accounts and the Company's 401(k) retirement plan. Join our growing global team and accelerate your career with us! Workplace type: Remote Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Tax Team Manager, CPA/EA (Seasonal) Remote U.S. | Full Time | starting at $38/hour + Incentives/Bonuses | 401K + Match You must be a current Enrolled Agent (EA), CPA, or practicing attorney to be considered for these positions! Opportunity Highlights: Flexibility! Wide range of shifts, including evenings and weekends. 100% Remote work in the U.S. Growth potential Starting at $38/hour + incentives Work from early November 2025 through April 30, 2026 averaging 40+ hours per week. JDA TSG's Tax Services Group is hiring Seasonal Team Managers for the upcoming tax season. If you are looking for seasonal work, and have Remote Management experience, we would love to speak with you about joining our team! On a Typical Day, you will: Provide strong and effective leadership via video, phone, and chat, and inspire and motivate your team to achieve program goals. Monitor and evaluate team to identify and provide mentoring and coaching. Implement policy updates through training and change control processes. Identify areas for process improvement at the individual and team level. Analyze daily/weekly/monthly team performance data, deliver performance feedback. Review and manage tax accuracy. Assess, adopt, and update strategies to empower team to meet SLAs and KPIs, including timecard management, shift adherence, proper use of tools and resources, Net Promoter Scores, Quality of Service, case documentation, average handle time, connectivity requirements and troubleshooting. Identify and address issues and challenges within the leadership channels, customer-facing issues, and customer escalations, ensuring resolution in a friendly and prompt manner. Execute customer callbacks as requested. Carefully document and keep accurate records of team-related activities?. Ensure team members meet milestones during onboarding and training. What you bring to the role: 2+ years in a remote, supervisory role, leading teams of 15+ customer support professionals. Strong technical skills and ability to navigate computer systems and software including professional tax software, Microsoft 365 (Outlook, Teams, Word, Excel), Slack, Timekeeping solutions, etc. A dedicated workspace with a hard-wired Ethernet connection and personal computer for administrative responsibilities. (No Satellite or Wi-Fi providers.) What We Provide: Seasonal/flexible morning through evening hours. We staff Mornings, Midday, and Evenings, 7 days per week, from the comfort of your home office. W2 position starting at $38 per hour, 401k with match, benefits, perks, and other incentives. Work from early November through the end of April 2026, averaging 40+ hours a week. Comprehensive training and support from our management team, who are committed to helping you excel in this role. Equipment including laptop for the duration of employment. (You must also have access to a personal computer for your use.) The opportunity for employment growth within JDA TSG. We need folks who can work the entire season, though April, 2026. Can you commit? APPLY NOW! About?JDA TSG: Since 2011, our mission has remained the same: to partner with clients helping to solve the toughest problems facing their businesses. We have been successful by applying a dynamic and forward-facing approach to business process improvement, outsourced managed services, best leveraging of technologies and talent solutions. JDA TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, protected veteran status, political affiliation, or any other status protected by applicable law. Applicants must be legally authorized to work in the United States without the need for employer sponsorship now or in the future.

at Parts Town See What We're All About As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority. That's key. But we're also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list! Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We're more interested in passionate people with fresh ideas from different backgrounds. That's what keeps us at the top of our game. We're proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain's Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years. If you're ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let's chat - Apply Today! Perks Parts Town Pride - check out our virtual tour and culture! Remote Work schedule Team member appreciation events and recognition programs Volunteer opportunities Monthly IT stipend Casual dress code On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away - don't worry, we've got you covered. The Job at a Glance The Territory Director, Business Development is responsible for developing and maintaining relationships for a strategic set of customers through existing-account penetration, net-new sales, and marketing activities. These initiatives will include building a business plan to maximize profitable growth, prioritize time and resources to execute, build communication through marketing to increase sales, and create new business opportunities. We are looking for an individual who will lead, build strong relationships with our customers, prioritize, and follow through! A Typical Day Proactively build and maintain in-depth knowledge of industry trends and competition. Monitor and document key metrics for sales activities in the CRM database. Develop new customers to expand and grow the Service Dealer business independently in the U.S. Successfully achieve sales revenue targets within deadlines (independently and in collaboration with Senior Leadership). Identify and research opportunities that arise in new and existing markets. Independently input data, manage, and report on sales pipelines for assigned customers and territory. Identify pipeline strengths and weaknesses, develop innovative action plans, and communicate them to senior management. Analyze and report the success or failure of sales strategy to the Senior Leadership team frequently and make recommended adjustments. Collaborate with the internal marketing team to develop sales strategy and marketing plans that operate in synergy with the customer base. Manage, train, and grow your team of Customer Solutions Specialists, Field Salespersons, and Business Development Managers. Assist colleagues in closing new opportunities. To Land This Opportunity You enjoy the opportunity to travel about 60% of the time, building relationships and driving impact across the business. You demonstrate and promote our company values: Respect, Teamwork, Service, Adaptability, and Performance! You have a High School Diploma and/or combination of at least 5 years of successful Business Development/Customer Service leadership experience. A Bachelor's degree in a related field is a plus! You have great communication skills & you're proficient in English (verbal and written). You think outside the box to exceed customer expectations! You might even say your middle name is “Above and Beyond” You have a passion for building relationships and see each customer interaction as an opportunity to form a personal emotional connection You want to WIN! You're self-motivated, passionate and hungry to make a big impact. You describe yourself as proactive - You take initiative and follow through with attention to detail! You are resilient. You consider rejection an exciting challenge! You have reliable, high speed ethernet internet connection at home (at least 10 mpbs). You know MS Office (Word and Excel); knowledge of CRM programs (such as Salesforce) is a bonus! Your average typing speed is at least 40 wpm. About Your Future Team Our team is serious about team lunches and decorating desks to celebrate birthdays & milestone anniversaries. Start thinking about what you'll bring to your first potluck at Parts Town! At Parts Town, we value transparency and are committed to ensuring our team members feel appreciated and supported. We prioritize our positive workplace culture where collaboration, growth, and work-life balance are celebrated. The salary range for this role is $77,332 - $171,463 which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a pay for performance-company. In addition to base pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities. Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status. We are an E-Verify employer. For more information, please click on the following links: E-Verify Participation Poster: English | Spanish E-Verify Right to Work Poster: English | Spanish

Full Job Description Remote Administrative Assistant $18.00 - $25.00+ per hour We are looking for ambitious individuals who are ready for a challenging yet rewarding career as part of our call center. Joe Hurley hires people who will produce exceptional results, who can deliver amazing service to our customers, while striving to inspire positive change within the Organization. Why you should apply to be a Customer Experience Associate at Joe Hurley INC : Pay Rate: $18.00 - $25.00+ per hour Uncapped earning incentive Availability to work between the hours of 10:00 am and 7:00pm central time Permanent work from home position All computer equipment provided Full Time A comprehensive and highly competitive benefits package Dental Insurance Health Insurance Vision Insurance 401K Paid Holidays Paid Time Off Paid Emergency Time Off And more! Whats a typical day as a Customer Experience Associate? Youll be: Receiving challenging calls transferred from Tier 1 agents. Assisting and troubleshooting customer concerns Verifying data and information using a verification process Addressing customers questions while displaying exceptional customer service skills Documenting both customer concerns and solutions Meeting or exceeding all managed metrics Keeping your community safe and making a difference This job might be an outstanding fit if you: Are an ambitious customer focused individual Have the ability to handle stressful customer interactions Have one year of Call Center, Sales, or leadership experience Have strong computer skills with dual monitor experience preferred Display excellent verbal and written communication skills plus problem-solving skills Are able to handle/process high call volumes, at times while adhering to scheduled breaks/lunches in accordance business needs Are be able to work from home with internet in a quiet area Have your computer connected to the internet via an Ethernet cable (not Wi-Fi) Equal Opportunity Employer It is and will continue to be the policy of Joe Hurley INC to practice a program of equal employment opportunity designed to assure that employment and advancement opportunities are made available to all employees and applicants on the basis of individual qualifications and regardless of race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, genetic information, gender identity, or their status with regard to public assistance.

Job Title: IT Support Specialist - Connectivity Support Work Type: Primarily Remote - Some travel to sites as needed Location: MUST be local to one of the following: Seattle, Portland, Los Angeles, Phoenix, Detroit, Indianapolis, Charlotte Period: Appx. 6 months starting 09/09/2024 - potential for extension Hours/Week: 40 hours (Hours over 40 will be paid at Time and a Half) Rate: $35 - $40/hr Contract Type: W2 only Scope of Services: The IT Support Specialist - Connectivity Support position will perform duties virtually and onsite at customer locations to support the implementation of POC Link cloud server and perform software upgrades with our ID NOW™ instrumentation. Instrumentation may be deployed in hospitals, laboratories, clinics, schools, long-term care facilities, pharmacies, and other clinical and non-clinical settings. Support will include utilization and advising customers on the intended use and the business impact of adoption or integration of POC Link, as well as answering questions and sharing best practices on use of solutions in various settings. Ability to perform preliminary troubleshooting is also required as part of this role. Position will monitor and report customer practices and testing locations as well as report key learnings. Tracking of customer testing locations and tracking installation status is also required. Role, Responsibilities, and Deliverables: Monitor e-mail, web and phone intake channels to respond to customer inquiries Answer product related questions including implementation and troubleshooting Capture of data for customer interactions and performed tasks in customer relationship management (CRM) system Identify needs which require further consultation with customer; escalating complex questions and issues to the Technical Services or Technical Consultant and Management teams as required Education & Experience: Associates degree in IT-related fields Minimum of 3 years of experience Competent in computer operation including Microsoft Teams, Word, Excel, PowerPoint, and Outlook in addition to PDF files Competent in cloud network and server utilization practices Proficient in cybersecurity practices Familiar with common firewall resolution practices Competent in routers, switches, ethernet ports, and Wi-Fi bridges configuration Familiar and understands most routing protocols with WAN/LAN networks and TCP/ICP Infrastructure Ability to work with a diverse team on multiple tasks as an individual contributor in a fast-paced, changing environment is critical Ability to leverage and/or engage others to accomplish tasks and projects Multitasks, prioritizes and meets deadlines in a timely manner General understanding of sales, customer service and consulting functions Strong organizational and follow up skills Excellent verbal and written communication skills and attention to detail Demonstrated ability to carry out assignments with minimal guidance in an accurate, dependable manner Familiarity with Salesforce CRM Previous experience in medical facilities, with customer facing support

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Location: Remote, US (Preferred CO, TX, IL, GA) The CMS Business Development Consultant is responsible for consulting and partnering with named Service Providers and Network Operators in the US to drive long-term growth for both Ciena and our Service Provider partners. This position combines business development, product consulting and partnership to perform a critical shared overlay function working in collaboration with Ciena Account teams. The role is focused on strengthening partnerships, developing new business opportunities, launching new Carrier Managed Services and accelerating sales performance with our partner community. To perform exceptionally well in this role, the Consultant will need: an outcome oriented problem solving mindset, emotional intelligence to align internal and external stakeholders and superior communication skills. How Will You Contribute: Business Development Develop and launch new services with Service Provider Partners. Drive partner orders to target and YoY Growth. Leverage consultancy approach to provide service creation and monetization support into target service provider partners. Lead business development and thought leadership initiatives to drive new opportunities and evolve existing services with our partner executive leadership teams. Identify target market segments, quantify market opportunity, assess the competitive landscape to engage with an insight-based selling approach. Proactively takes steps to capitalize on managed service opportunities presented by market opportunity. Deliver strategic consulting and business case development to execute the existing service evolution and new service creation process to launch new Ciena powered Carrier Managed Services. Develop market assessments and TCO/ROI business cases to justify investment. Lead the feasibility and business case assessments. Partnership Management Engage with key partner sales and marketing executives to create and maintain strong relationships with our partners. Developing personalized strategic business plans for each partner. Conduct annual business planning, and quarterly reviews with partner liaisons to measure and drive revenue growth. Engage Senior Sales Leadership and define strategy annually to grow Monthly Recurring Revenue of Ciena Powered Carrier Managed Services. Prioritize resources, OPEX and market development fund investment to achieve short and long-term sales growth. Align and engage internal Ciena resources to build out and drive a long-term managed services strategy. Communicate back to account management team and sales VP's key information that will help drive stronger corporate relationships with the partner and Ciena. Sales Enablement Develop a sales training and enablement strategy for multiple partners and customers that is non-technical and focused on evangelizing Ciena solutions that are built on the partners service platform(s). Develop content and lead sales training events to help relevant Direct and Indirect Sales teams grow Monthly Recurring Revenue. Monitor and report progress against business targets throughout the duration of engagements. The Must Haves: Must have at least 8 years' experience working in or with Telecommunication Service Providers in Sales, Channel Sales, Business Development, Product Management or Consulting. Experience in the Telecommunications eco-system including Global Carriers, Tier 1 Operators, Tier 2 Operators, Regional Service Providers, MSOs, Submarine Operators, Indirect channel, DC Operators and Cloud Providers. Experience with Service Provider/Network Operator Product Development Lifecycle and the requirements to develop, launch, operationalize, and enable the GTM of a new carrier managed service. Experience with channel programs, channel policies and channel management. Skilled in all aspects of consultative sales and business development. End to end including strategy development, executive discussions, relationship development, market dynamics assessment, service(s) definition with monetization models, opportunity qualification and development, brokering direct field sales connections, assistance with closure, and improving partner satisfaction. Must be proactive, energetic, demonstrates initiative & results oriented. Commitment to customer centricity, with a strong capability to advocate on behalf of customer needs and pain points. Must have strong collaboration skills to align cross-functional internal and external teams towards partner outcomes. Able to influence as a change agent capable of leading organizational transformations by overcoming internal and external barriers to success. Strong business acumen and deep telecommunications managed services market knowledge. Exceptional written and oral communication skills with extensive experience presenting a broad range of materials and storytelling to influence stakeholders including C suite. Adept at collaborating with key stakeholders, managing conflict, resolving issues and escalating where appropriate to deliver a best-in-class partnership experience. Experience using financials models to translate the solution benefits into financial business case justification for customer transformation. Effective interpersonal communications, emotional intelligence, active listening, and collaboration skills. Assets: Business degree or undergraduate degree in Engineering, Computer Science or Information Technology with MBA or equivalent relevant work and leadership experience. Preferred project management certification. Preferred relevant certifications on optical transport (L1), Carrier Ethernet (L2), IP (L3), Software Defined Networking and Network Function Virtualization. The annual total target compensation pay range for this position is 195,500 - $323,000. This includes both base and incentive compensation. #LI-WH1 #LI-Remote Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available. Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence. Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

Job DescriptionDescription: Have you ever felt like being a part of something great? Do you have a passion for community and social impact? If you answered yes to either of these questions, CSD Call Centers may have a job for you. CSD is the largest NPO dedicated to cultivating opportunities for Deaf success. For nearly fifty years, we have offered a wide range of programs and services designed to educate Deaf people and the public, facilitate communication through technological solutions, and support businesses with resources to hire Deaf employees. CSD is looking for self-motivated individuals with a passion for driving communication access to fill our Call Center Representative ( Communication Assistant ) positions in our Telephone Relay Service (TRS) Call Centers. The deaf and hard of hearing community rely on TRS to communicate over the phone with friends and family. At CSD Call Centers, our Customer Service Representatives ( Communication Assistants ) facilitate phone calls between deaf or hard-of-hearing individuals and hearing individuals. See what others have to say about CSD Contact Centers: Telephone Relay Service click here. Anticipated Training Class Start - Monday, December 29th. Benefits: Opportunity to work from home **Must meet qualifications to work from home Starting wage of $14.00 per hour $15.50 per hour after completing training and passing a Spanish fluency test Hiring for full-time & part-time positions Eligible for salary increases twice a year Paid time off (for all employees) Remote Work Stipend Employee Assistance Program (available immediately, no employee cost) Employee rewards for good attendance and performance Student loan forgiveness eligibility (due to non-profit status) Downtime is YOUR time No sales, no quotas, no tech support, no customer conflict de-escalation Requirements: Knowledge, Skills, and Abilities: To perform the essential functions of this position successfully, an individual should demonstrate the following competencies Excellent communication skills Ability to speak clearly and pronounce and enunciate complex words and sentence structure; ability to effectively verbally communicate using voice inflection, adjust tone and volume Ability to read text aloud from a computer, listen to spoken words, and transcribe to text on a computer Excellent grammar and spelling Ability to learn and understand complex computer communication software, shortcuts, and command functions Ability to work in a fast-paced environment Ability to adapt to schedules influenced by call volume fluctuations Qualifications Fluent in Spanish and English A minimum of a High School Diploma or equivalent 18 years of age or older Typing Speed of 45 words per minute with 90% accuracy to qualify for training Ability to type at 60 words per minute with 95% accuracy to graduate training Excellent customer service experience and a relaxed/calm demeanor Ability to work various schedules including weekdays, weekends, evenings, and holidays Must be able to pass skill assessments administered by a local recruiter Work From Home Requirements: Private and quiet office space with a closed door Hard-wired internet connection via ethernet cable (cable provided by CSD) High-speed internet connection (3.0 MG download; 1.2 MG upload) Residency Requirement: Candidates for this role must live and work in Texas. Applicants who may need reasonable accommodation due to an existing medical condition during the interview/hiring process should make their request with their recruiter by emailing ******************. Current employees of CSD who may need a reasonable accommodation should make their request to People & Culture. Communication Service for the Deaf, Inc. is an Equal Opportunity Affirmative Action Employer and drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, disability status, age, genetic information, protected veteran status, or any other characteristic protected by law.

NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It's a unique legacy of innovation that's fueled by great technology-and amazing people. Today, we're tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what's never been done before takes vision, innovation, and the world's best talent. As an NVIDIAN, you'll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world. The Networking Product Marketing Operations Manager will be a critical member of the NVIDIA Networking Marketing Group, responsible for driving operational excellence, project prioritization, and asset management across product marketing workflows. This role ensures that our marketing strategies for high-speed networking solutions-such as InfiniBand and Ethernet-transform technical capabilities into compelling, sales-ready assets. What You'll Be Doing: The core mission of this role is to optimize the flow of marketing projects and assets from inception to sales enablement. Your responsibilities will include: Prioritization and Intake: Build, lead, and implement standardized business processes and project intake mechanisms for the Networking Marketing team. Workflow Optimization: Document, monitor, and refine marketing workflows for various campaigns and product launches, with a focus on identifying bottlenecks, reducing delays, and maintaining quality across global teams. Dependency Management: Plan timelines, resolve required approvals, and identify key cross-functional dependencies to ensure project success and timely delivery. Enablement Strategy: Lead all aspects of the lifecycle of product marketing assets used for sales enablement, including playbooks, collateral, pitch decks, and technical whitepapers. Performance Measurement: Define and supervise key performance indicators to measure the effectiveness of operational processes and marketing assets. Cross-Functional Enablement: Develop marketing collateral and sales training to ensure effective use of tools, data, and established processes. What We Need to See: Proven ability in Product Marketing, Marketing Operations, or a Technical Program Management role within a fast-paced technology organization. Working knowledge of data center, high-performance computing (HPC), and networking technologies (e.g., InfiniBand, high-speed Ethernet), and how they relate to AI and enterprise solutions. Demonstrated leadership with project management techniques and hands-on experience with management software. Demonstrated ability to translate complex technology capabilities into clear, simple positioning and messaging for both technical and executive audiences. Consistent track record to prioritize multiple complex projects and work independently with minimal direction in a highly complex, agile environment. Bachelors degree or equivalent experience. 8+ years experience preferred experience in business management, marketing or a related technical field. Ways to Stand Out from the Crowd: Knowledge of, or prior experience with, NVIDIA's Networking solutions, products, and ecosystem. Mastery in storytelling and outstanding content creation skills, with the ability to create compelling narratives for any audience. Excellent understanding of marketing frameworks, methodologies, and toolkits used to scale global operations. Experience in using configuration tools to expedite and expand on-brand content generation for marketing and advertising campaigns. With competitive salaries and a generous benefits package, we are widely considered to be one of the technology world's most desirable employers. We have some of the most forward-thinking and hardworking people in the world working for us and, due to outstanding growth, our best-in-class engineering teams are rapidly growing. If you're a creative and autonomous engineer with a real passion for technology, we want to hear from you. Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 144,000 USD - 230,000 USD for Level 4, and 184,000 USD - 287,500 USD for Level 5. You will also be eligible for equity and benefits. Applications for this job will be accepted at least until November 28, 2025.NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.

AAA is hiring for Full-Time Emergency Roadside Telephone Responders for our Virtual Call Center. ** **Candidates MUST live within one of the following states to be considered**· ·Connecticut ·Delaware ·Indiana ·Kansas ·Kentucky ·Maryland ·New Jersey ·Ohio ·Oklahoma ·Pennsylvania ·South Dakota ·Virginia ·Washington, DC ·West Virginia Benefits: Competitive Hourly Rate: The starting base compensation for this position is $10.05 to $19.25 hourly. The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location. Paid Three Week Virtual Training All required computer equipment will be provided to you by AAA Club Alliance 8% Shift Differential when working regular scheduled shift after 3:00pm EST Health Insurance (Medical, Vision, Prescription Drug and Dental) Flexible Spending Accounts Wellness and Health Advocate Programs 401(k) with Employer Match Free AAA Membership and more Requirements: A quiet, private work space free from distraction or interruption Previous Salesforce experience preferred but not required Stable, high-speed, hard-wired internet connection via Ethernet cable required throughout employment. Wireless, DSL, Hot Spots, Satellite or shared/public internet connection is not authorized and is prohibited Successful completion of three week virtual training class Ability to work weekends, overtime and/or holidays is required and can be needed specifically during times of inclement weather This position does not allow the flexibility to provide care to others in the household Qualifications & Experience: High School Diploma or equivalent One year customer service experience, call center/inbound call taking experience preferred Effective written and oral communication skills Ability to multi-task, seek resolution and remain professional during times of high call volume in a fast paced work environment Proficient computer use, typing skills and attention to detail Familiarity with maps and map reading are preferred Daily Responsibilities: Answer high volume incoming calls (averaging 40-60 calls per day) from AAA Members in need of Roadside Assistance, providing extraordinary customer service using sound judgement, expressing empathy as needed and providing accurate responses using internal knowledgebase programs and reference materials Accurately input Member location, vehicle make/model and description of the needs of the Member including any special considerations Use of online mapping tools to determine Member breakdown location and establishing the tow to destination Actively listen and probe for additional information in order to identify situations that may require special handling (e.g. safety concerns, extreme hardship to Member, etc.) and make sound decisions concerning prioritization of service Provide clear and accurate information on pending service, potential cost of service, estimated time of arrival and provide any instructions to the Member as needed Ensure awareness of any AAA programs, products or discounts that may enhance the Members experience based on the specific circumstances of the call Paid virtual training classes will begin on either 1-20-2026 or 1-26-2026 and will last for three weeks. You are required to be on camera for the entirety of your training, any subsequent training sessions and/or meetings throughout your employment with AAA. Hours of training are: Monday through Friday from 9:00am to 4:30pm EST. Attendance and successful completion of training is required. Both Full Time and Part Time schedules will be offered to you for selection prior to successful completion of training and are as follows: **All Times Are In Eastern Standard Time** Full Time: 8:30am to 4:30pm, 9:30am to 5:30pm or 10:30am to 6:30pm Part Time: 10:00am to 4:00pm, 11:00am to 5:00pm or 12:00pm to 6:00pm Full and Part Time employees are required to work one weekend day per week. #LI-Remote #Remote #WorkFromHome #US #aaacluballiancejobs Full time Associates are offered a comprehensive benefits package that includes: Medical, Dental, and Vision plan options Up to 2 weeks Paid parental leave 401k plan with company match up to 7% 2+ weeks of PTO within your first year Paid company holidays Company provided volunteer opportunities + 1 volunteer day per year Free AAA Membership Continual learning reimbursement up to $5,250 per year And MORE! Check out our Benefits Page for more information ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance. Job Category: Customer Service

Strategic Enrollment Management Full-Time, Contingent II, Exempt, Pay Grade 1.2 University of Maryland Global Campus (UMGC) seeks an Admissions Advisor in the Department of Strategic Enrollment Management. The Admissions Advisor will use strong critical thinking skills to help a diverse population of adult learners overcome a myriad of obstacles to fulfill their educational objectives. A successful Admissions Advisor performs at a high level, has extraordinary customer service skills, is able to clearly articulate the value proposition of UMGC based on each prospective student's individual needs, effectively addresses and overcomes concerns, builds urgency for prospective students to complete the admissions process and embraces change. A successful candidate should be confident, enthusiastic and provide exceptional service to every student and team member during every interaction. KEY ACCOUNTABILITIES INCLUDE: Guide prospective students through their decision-making process by engaging in a consultative dialogue to explore and uncover student needs and concerns, presenting information in a professional, articulate, and confident manner, and effectively communicating the value proposition of the university to achieve desired conversion and meet/exceed enrollment growth targets Accurately document, maintain, and track all student interactions, information, and progression through the CRM system Drive new student recruitment and first term success through problem solving in a way that leaves the new student feeling as if they have a strong advocate for their success Meet speed to response goals and demonstrate high quality customer service throughout all student and staff interactions Maintain departmental Service Level Agreements in line with management expectation Possess thorough understanding of UMGC product knowledge, policies, procedures, systems to effectively and accurately guide prospective students from inquiry through enrollment in their first term. RESPONSIBILITIES INCLUDE: Be highly visible and dynamic through a high volume of interactions with prospective students via phone, video conferencing, text, and email, adhering to the contact strategy Maintain and provide accurate information on admissions process, program requirements, first term student success/retention initiatives, policies, procedures and dates/deadlines Contribute to individual, team, and unit goals on a daily, weekly, monthly basis to ensure new student growth targets are met Develop referral leads from prospective students, UMGC alumni and /or personal networks Proactively engage with prospective students and help them overcome potential barriers within the student enrollment process Act as a liaison for prospective students by assisting with all processes to include registration, degree planning and act as a liaison between students and other University departments Provide comprehensive responses to student questions regarding transfer credit, transcripts, document tracking and other records being sent to the university Possess thorough understanding of UMGC product knowledge, policies, procedures, systems to guide prospective students effectively and accurately Correspond clearly and effectively with all students and Admissions team members Be knowledgeable of UMGC services to include hybrid classes and testing services at military and civilian sites where relevant Maintain a mastery of content knowledge for all university, corporate alliance programs and community college agreements Participate and provide leadership in recruitment activities and new student success initiatives including attending virtual open house events, information sessions, webinars, classroom walk through presentations and other events as requested to offer guidance to new students Provide general information to students regarding all payment options, the full range of active duty and veteran educational benefits, process, and requirements via phone, text and email conversations Evening, weekend hours and possibly holidays may be required at times based on business need Perform other duties as assigned Admission Advisor-Partnership additional duties: Independently represent the University virtually and at locations throughout the state at recruitment events, transfer fairs, webinars and on community college campuses to generate inquiries. Conduct classroom presentations virtually and/or onsite to increase awareness of the Maryland Completion Scholarship, UMGC's online classroom, program articulations and transfer process Some evenings, weekends and extensive in-state travel is required. Candidates must have a good driving record along with reliable transportation and auto insurance. DUTY STATEMENTS: Employees that live within 50 miles of UMGC are required to work university commencement REQUIRED EDUCATION AND EXPERIENCE: An earned Associate's Degree At least 1 year serving in an Admissions, Advising, Coaching or Consultative Sales role Experience working in a goal-driven, measured performance and team environment is required Candidates must possess excellent customer service and time management skills, high learning agility, creative problem solving, interpersonal, oral and written communications, with strong attention to detail and accuracy Excellent interpersonal communication skills for both one-on-one interactions and group presentations with diverse populations of students Upbeat and outgoing personality with a desire to encourage students to succeed and ability to address and overcome student concerns Excellent computer and keyboarding skills (Microsoft Office, inclusive of Word, Excel, PowerPoint PREFERRED EDUCATION AND EXPERIENCE: An earned Bachelor's degree 2+ years previous experience in any of the following areas: online higher education admissions, advising, enrollment management, recruiting, educational or training-industry sales, consultative inside sales of a service offering 1+ years working in a call center or high-volume, customer service/ consultative sales environment REQUIREMENTS TO BE ELIGIBLE FOR REMOTE ROLE: Home worksite furniture and equipment shall be provided by the Candidate UMGC will provide necessary office supplies, a laptop, monitor and headset Network communication to non-public UMGC online information technology services and data shall be made only through the use of the UMGC Virtual Private Network (VPN) to ensure data is transmitted through encrypted channels and proper authentication All computing equipment that is used, whether purchased by UMGC or the individual, must be connected to broadband internet through an Ethernet connection All computing equipment that is used must be connected to broadband internet with upload and download speeds of at least 25MBPS. You must also hardwire your laptop to the router through an Ethernet connection All submissions should include a cover letter and resume. The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions. Workplace Accommodations: The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at employee-accommodations@umgc.edu. Benefits Package Highlights: Generous Time Off: Enjoy 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 15 paid holidays (16 during general election years). Time off rates will be prorated based on the number of hours worked. Comprehensive Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date. Contingent II employees who work on average 30 or more hours per week (130 hours per month) are eligible for subsidized state of Maryland medical and prescription benefits. Contingent II employees who work on average less than 30 hours per week but at least 20 hours per week are eligible for a stipend to assist in the purchase of a health plan. Insurance Options: Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance. NOTE: C2 Part-time employees working less than 0.5 FTE are not eligible for LTD. Retirement Stipend: Contingent II employees receive a retirement stipend equal to 7.25 percent of their base salary and are eligible to contribute to a supplemental retirement account (SRA). Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide subsidies or matching funds. Tuition Remission: CII employees are eligible immediately for Tuition Remission at UMGC or at University of Maryland College Park. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service. NOTE: For part-time employees (at least 50 percent of the time), tuition remission benefits are prorated. SS Contingent II_2020.pdf (umgc.edu) Hiring Rate: $51,000.00

Description & Requirements Maximus is looking for a Remote Supervisor to join our Department of Education portfolio. The Correspondence Supervisor provides supervision, coaching, and development to agents who are responding to written Federal Student Loan inquiries. The Supervisor also ensures prompt resolution of escalated requests. Additionally, they assist with reporting and training planning as needed as well as support various cross-functional teams within the program. This is a remote position, however you must live within 1 hour of Jacksonville, FL and be willing to work onsite for up to one week. This is a Limited Service position. This position is temporary with an expected date of 7/31/2026. Essential Duties and Responsibilities: - Supervise the correspondence staff members to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed. - Perform tasks to assure correspondence and program service level requirements and goals are met. - Assume leadership responsibility for correspondence tasks and contact center processing activities as required. - Participate in meetings and recommend changes to policies and procedures. - Support and enforce contact center expectations. - Assist with escalated correspondence issues or cases as needed. - Evaluate employee key performance indicators and identify training needs and development opportunities. - Develop work schedules and assign duties to direct report personnel to ensure efficiency. - Discuss job performance concerns with employees to identify outliers and work closely with the Human Resources team in resolving problems. - Make recommendations to the higher-level manager for hiring, firing and disciplinary decisions. - Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work. - Support audits by ensuring requested information are provided within the time limits requested and that the documentation and responses are accurate. - Provides immediate supervision to a unit or group of employees, assigning tasks, checking work at frequent intervals, and maintaining schedules - Follows established practices and procedures in analyzing situations or data from which answers can be readily obtained - Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get the rest & meal breaks - Comply with all company required policies, procedures and processes including but not limited to required training. - Be able to successfully pass certification of departmental trainings. - A portion of time is normally spent performing individual tasks related to the unit or sub-unit - Monitors daily operations of a unit or sub-unit. Requires full knowledge of own area of functional responsibility. - Frequently interacts with subordinate employees and functional peer groups - Interaction normally requires the ability to gain cooperation of others, conducting presentations concerning specific projects or schedules - Receives predetermined work assignments that are subject to a moderate level of control and review - Directs subordinates to complete assignments using established guidelines, procedures, and policies - Generally, supervises semi-skilled employees or a few individual professional contributors - Bachelor's degree in related field. - 3-5 years of relevant professional experience required. - Equivalent combination of education and experience considered in lieu of degree. Additional Requirements as per contract/client: - Must reside in the U.S. - Must be a U.S. Citizen - Must be able to pass a Federal Background Check - Must not be delinquent or in default on any Federal Student Loans *Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance. Final suitability determination is the sole discretion of the Department of Education. Home Office Requirements: - Private and Secure workspace from home. At times, you may be required to facilitate and/or speak during meetings. - Access to Wi-Fi, LAN (wired connection/ethernet) or both at home - Internet provider that offers enough speed for multiple users without latency or lag. (i.e. housemate also WFH, kids playing video games or streaming shows, etc.) - Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** Minimum Requirements - Bachelor's degree in related field. - 3-5 years of relevant professional experience required. - Equivalent combination of education and experience considered in lieu of degree. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 55,000.00 Maximum Salary $ 63,000.00

Meta's Edge & Network Services (ENS) team is actively looking for passionate people to help us tackle the unique set of challenges and opportunities we face, while contributing to our company mission of connecting the world. Our team is the execution arm of the Meta network team and is responsible for the deployment and support of all production networks (Edge, Backbone, Optical, and Datacenter) as well as our content delivery network (CDN) across the globe. This truly global team offers a unique career opportunity to work with all of the latest network technologies and talented engineers solving some of the most complex problems in the industry. **Required Skills:** Network Engineer, Deployment & Support Responsibilities: 1. Deployment, configuration, and management of all network infrastructure on our data center campus 2. Work with partner teams and vendors to manage day-to-day operations and reliability of the regional network 3. Schedule and perform maintenance including upgrades, migrations, and decommissioning of production networks 4. Create deployment install packages and maintain as-built documentation and asset database for network and computing equipment 5. Establish and implement global best practices and contribute to the design of new scalable network solutions 6. Support the development, testing and integration of new hardware and software platforms into the network 7. Participate in an on-call rotation to support the network infrastructure 24x7 8. 10-30% travel based on project **Minimum Qualifications:** Minimum Qualifications: 9. Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience 10. 6+ years of work experience responsible for designing, deploying and operating large-scale networks 11. Experience configuring and troubleshooting routing and switching protocols (BGP, IS-IS, MPLS, RSVP-TE, VRRP) 12. Working knowledge of network protocols (TCP/UDP, DHCP, DNS) and experience with IPv4 and IPv6 13. Experience working in a multi-vendor environment with hands-on experience with networking hardware 14. Working knowledge of physical infrastructure design including structured cabling and fiber-optic cabling 15. Proven experience managing multiple projects simultaneously and deliver against mission critical deadlines 16. Proven experience working in a global team environment and solving problems with limited supervision **Preferred Qualifications:** Preferred Qualifications: 17. Working knowledge of 40/100G Ethernet and CWDM, DWDM and optical transport network technologies 18. Experience with field-based work in Data Centers, Colocation Facilities, Internet Exchanges, or Central Offices 19. Working knowledge of data center power and cooling infrastructure and critical facility operational best practices 20. Familiarity with the Linux based systems. - Experience with scripting and automation (Bash, Python, Perl) 21. Technical leadership and people management experience **Public Compensation:** $133,000/year to $190,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

About Us AGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intelligence sectors. Prioritizing innovation and client-focused solutions, we assist major agencies in addressing intricate issues and ensuring a more secure future. This contract is intended to provide for a secure and highly available Google Cloud Platform (GCP). The IT Subject Matter Expert (SME) will support the team's responsibilities to provide design, architecture, implementation, and sustainment for the cloud hosted environment and associated network resources. Responsibilities Include: Serves as a Management Information System (MIS) manager. Designs, develops, and manages implementation of risk assessment and business contingency planning framework, methodology and tools to ensure business continuity of operations across a large, multi-division, decentralized organization. Supports multilanguage, multi-platform and multi-operating system operations and utilizes electronic commerce and Electronic Data Interchange (EDI) applications Recognizes and recommends new or emerging technology or software to satisfy functional requirements and processes. Provides highly technical and/or specialized guidance concerning automation solutions to complex information processing problems related to the subject field. Provides customer support using enterprise solutions software to integrate business areas, consistent with today's technology to operate in an open systems environment and client service architectures. Analyzes data processing requirements to plan EDP systems to provide system capabilities required for projected workloads. Plans layout and installation of new systems or modification of existing systems. Sets up and controls analog or hybrid computer systems to solve scientific and engineering problems. Develops applications that take advantage of Internet protocols and platforms. Internet developers extend beyond traditional software development disciplines to demonstrate advanced graphical design abilities, familiarity with new media formats, and solid understanding of Internet communications protocols and services. Deploys new applications that utilize Internet standards to enable wide access from the diverse client types found throughout the public Internet. Integrates the following network infrastructure components: Routers, Switches, Routed Networks, Frame Relay, Static and Dynamic Routes Configuration, Token Ring Topology, Ethernet Topology, CISCO, 3COM, Network Troubleshooting, Network Polling, Network Discovery. Required Education and Experience: BA/BS in a technical discipline with at least ten (10) years of systems engineering experience. 10+ years of relevant experience. Required Experience and Knowledge in: Google Cloud Platform and Amazon Web Services management and administration Current Windows and RHEL server operating systems Oracle and Microsoft SQL databases Network administration, Internet communications protocols and services Project management Required Clearance: DoD Secret Clearance with IT-I Qualifying Investigation (Ex: T5 or SSBI) Required Certifications: DoD 8570 IAT Level II Certification (Ex: Security+CE) Must possess at least one of the following Google Cloud Platform Certifications: Google Cloud Associate Engineer Google Professional Cloud Architect Must possess at least one of the following AWS Certifications: AWS Certified Cloud Practitioner AWS Certified Solutions Architect - Associate AWS Certified Solutions Architect - Professional Preferred Qualifications: In-depth knowledge of Google Cloud Platform administration. Experience with commercial cloud provider solutions in addition to Google (i.e. Microsoft Azure, AWS, OCI) and associated relevant industry certifications. Five (5) years hands-on experience working with Department of Defense (DoD) IT systems. Three (3) years' experience designing, architecting, deploying, and managing cloud-based infrastructures, resources, and applications. Project Management Experience: Proven experience leading cloud infrastructure projects from conception to completion, including design, implementation, and sustainment support phases. Excellent leadership, communication, and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders. Strong analytical and problem-solving skills: Proficiency in problem-solving and troubleshooting complex issues, with the ability to analyze problems, identify root causes, communicate to management and implement effective solutions in a timely manner. Leadership and Team Management: Ability to lead and motivate a team of IT professionals, providing guidance, direction, and support to ensure project objectives are met effectively. Communication Skills: Excellent communication skills to persuade, negotiate, convey technical concepts to non- technical audiences, and facilitate collaboration between multiple teams involved in projects. Cyber Security and Risk Management: Deep knowledge of cloud security principles and best practices. Strong understanding of DISA Security Technical Implementation Guides (STIG)/ IAVAs relating to cybersecurity principles with experience in identifying, assessing, and mitigating risks associated with security posture as well as prepping and supporting successful audits. Documentation and Reporting: Skilled in preparing and organizing comprehensive project documentation, including project plans, status reports, job guides, and technical documentation, to ensure transparency and accountability throughout the project lifecycle. Strong understanding of network architecture, security, and routing including virtual private clouds (VPC), load balancers, and firewalls. Hands-on experience with Infrastructure as Code tools such as Terraform, Google Cloud Deployment manager. Proficient in scripting languages and automation tools for supporting Infrastructure as Code and routine system administrative tasks. Strong proficiency in the administration of Windows and RHEL operating systems. Experience with Oracle, SQL, and other enterprise database management systems. Work Environment and Physical Demand: Office work environment. Must be able to sit and use a computer for extended periods of time. Location: This is a remote role within the United States, requiring occasional travel (approximately 10%) Compensation: $110,000 - $125,000 This position is part of a pipeline for a future opportunity supporting a DoD customer. Employment is contingent upon contract award and government customer approval. AGE Solutions is actively engaging talent ahead of award and encourages both current incumbents and new candidates to express interest. At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally. 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it. Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact. 401(k) with Match: We match 3% of your contributions with immediate vesting. Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents. Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs. Parental Leave: 15 days of fully paid leave for new parents, because family matters. Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving. Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right. Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create. At AGE, you'll do work that matters, supported by a company that delivers for its people.

Are you a hungry sales professional looking for warm leads to be provided for you? Are you looking for a career where you can grow? Does the thought of selling a product you believe in while working 100% remote excite you? Then we want to meet you! Join our Local Splash family and love where you work! We are growing quickly as we expand to new territories and are looking for hungry and talented sales professionals to help drive that growth! If you are someone who thrives in a fast-paced environment, enjoys working with people and has a strong student mentality - read on! We provide an amazing opportunity with a company that has upward career opportunities, a phenomenal sales compensation structure and a fun and laid back atmosphere. This is a full-time work from home opportunity from Monday to Friday, 7:00am to 4:00pm (PST). Responsibilities and Duties Connect via phone with 200 - 300 cold prospects on a daily basis (autodialer) Receive inbound calls through an automated dialer system Conduct outbound follow-up calls to warm prospective clients Generate interest in business owners and qualify their businesses Gather information to help determine right-sized solutions for clients Qualifications and Skills 1+ years of experience with: Inside sales, phone sales, cold calling, SaaS. 1+ years of experience working remotely and or/ work from home environment 1+ years of SEO experience and/or Google Ads preferred Demonstrate technical proficiency with virtual communication tools and G Suite Excellent communication and organizational skills, outgoing and ambitious Goal driven, self-starter, student mentally, detail-oriented and punctual Ability to build rapport with small and medium sized, service-based business owners Demonstrate integrity in interactions with clients and coworkers Display a mature, professional and positive demeanor Demonstrate our core values when handling confidential client information Strive to meet and exceed weekly and monthly metrics and goals Must have proficient computer and multi-tasking skills Experience with Vicidial, Paylocity, Zoiper (or similar) and VPN preferred Technical Requirements Ethernet connection from computer to modem required Reliable power and High Speed internet service (fiber service ideal) Ability to quickly multitask between multiple tabs Ability to use hotkeys and shortcuts Workstation ready; to include Windows based PC, headset, keyboard and mouse Benefits and Perks UNCAPPED bonuses! Base introductory hourly rate $6 ~ $15 DOE OTE: $25,000 ~ $40,000 a year Full-time opportunity: Monday - Friday 7:00am - 4:00pm (PST). No weekends! Incentives such as spiffs, prizes, contests, bonuses, etc. Fantastic benefits: medical, dental (CA Residents), paid holidays and 401(k) Paid time off: vacation, personal and sick time Employee Referral bonus program - up to $300 per referral Local Splash is an equal opportunity employer. We embrace diversity and we are committed to creating a versatile and fun environment for all employees.

If you love assisting people, making outbound phone calls with the use of a call script, and detailed record keeping, - Serco has a great opportunity for you! As a Bilingual General Clerk II Seasonal, you will select appropriate methods from a wide variety of procedures and make simple adaptations and interpretations from a limited number of substantive guides, manuals and procedures. Bring your clerical and customer service skills to the team that helps the American people obtain affordable health care. Serco supports the Centers of Medicare & Medicaid Services as a prime for their Department of Health and Human Service contract which supports the Affordable Care Act. The CMS business unit is focused on providing world-class, technology-enabled support services to government organizations, helping them administer health care programs to the public. The unit delivers document processing, inbound and outbound call center support, business process design and software, application verification, and benefits determination and processing. The team delivers flexible and responsive solutions to evolving and emerging needs, a deep understanding of eligibility determination, exemptions and inconsistency processes, and knowledge of existing application processing. As a part of this 250+ member team, you will place outbound calls to consumers across the country and provide them support they need to resolve their verifications issues within the Health Insurance Marketplace. You will work closely with your supervisor and peers to deliver exceptional customer service. As a General Clerk, you will: Post information to agency records and modify forms or records. Will communicate with consumers using your English and Spanish speaking skills. Provide telephone support. Record and input information to internal database records. Conduct outbound telephone calls. Receive inbound telephone calls. Perform data entry and retrieval and perform arithmetical computations. Receive coaching/feedback and implement/take action to make changes as appropriate. Participate in internal training through company Learning Management System and passing certification tests. Adhere to service compliance requirements by completing training modules and passing annual re-certifications. Maintain required production and quality standards as outlined by contract. Recognize & assess issues associated to the task following work instructions as outlined by the line of business and escalate when necessary. Effectively work in a team environment. Demonstrate flexibility and ability to adapt to change. Additional duties as assigned. Available schedules: Monday - Friday - 7:45 AM-4:15 PM This position pays $20.13/Hour plus $4.93/Hour H&W. Depending on hire date, seasonal employment typically ranges from three to six months in duration. Seasonal employees may be offered the opportunity to become full-time employees subject to performance and position availability. This is a temporary telecommuting position but may be required to work onsite depending on business need. However, you will need to be available to return to onsite performance of duties as directed. These procedures are required of all Serco employees. ________________________________________________________________________________________________________________________________________________________ Si eres detallista, te gusta ayudar a los demás, y te gusta hacer llamadas con la ayuda de un guion, entonces, ¡Serco tiene una gran oportunidad para ti! Como Empleado General II Bilingüe, seleccionarás entre procesos claramente definidos para realizar cambios e interpretaciones sencillas en los registros de los consumidores siguiendo guías, manuales y procedimientos fáciles de seguir. Se parte de nuestro equipo que ayuda al pueblo estadounidense a obtener una atención médica accesible, aportando tus habilidades administrativas y de servicio al cliente. Serco apoya a los Centros de Servicios de Medicare y Medicaid como principal del contrato con el Departamento de Salud y Servicios Humanos que apoya la Ley de Atención Accesible. La entidad de negocios de CMS se enfoca en la prestación de servicios de apoyo tecnológico de primera clase a las organizaciones gubernamentales, ayudándolas a administrar los programas de salud al público. CMS ofrece procesamiento de documentos, asistencia a centros de llamadas entrantes y salientes, diseño de procesos empresariales e informática, verificación de solicitudes y determinación y procesamiento de beneficios. El equipo ofrece soluciones flexibles y con capacidad de respuesta a las necesidades cambiantes y emergentes, un profundo conocimiento de la determinación de la elegibilidad, las exenciones y los procesos de inconsistencia, y el conocimiento del procesamiento de las solicitudes existentes Como parte de este equipo de más de 250 miembros, realizarás llamadas salientes a consumidores de todo el país y les proporcionará el apoyo que necesitan para resolver sus problemas de verificación dentro del Mercado de Seguros Médicos. Trabajarás en colaboración con tu supervisor y sus compañeros para ofrecer un servicio excepcional al cliente En este puesto, usted: Colocará información en los registros de la agencia y modificará los formularios o registros. Se comunicará con los consumidores utilizando sus habilidades de hablar inglés y español. Proporcionará apoyo telefónico utilizando los idiomas de inglés y español. Registrará e introducirá información en los registros de la base de datos interna. Realizara llamadas telefónicas de salida. Recibirá llamadas telefónicas entrantes Realizará entrada y recuperación de datos y realizará cálculos aritméticos. Recibirá asesoramiento/entrenamiento y aplicará/tomará medidas para realizar cambios según corresponda. Participará en entrenamientos internos a través del sistema de gestión de aprendizaje de la empresa y superará las pruebas de certificación. Cumplirá con los requisitos de servicio completando los módulos de adiestramiento y aprobando las recertificaciones anuales. Mantendrá los estándares de producción y calidad requeridos según el contrato. Reconocerá y evaluará los problemas asociados a la tarea siguiendo las instrucciones de trabajo según la línea de negocio y escalará cuando sea necesario. Trabajará eficazmente en un entorno de equipo. Demostrará flexibilidad y capacidad de adaptación al cambio. Tendrá tareas adicionales según se le asignen. Horarios disponibles: Lunes-Viernes 7:45 AM - 4:15 PM Esta es una posición de teletrabajo temporal, pero es posible que deba trabajar en la oficina según las necesidades del negocio. Sin embargo, tendrá que estar disponible para regresar al desempeño de las tareas en la oficina según sea necesario. Estos procedimientos son obligatorios para todos los empleados de Serco. Para poder calificar a este puesto como empleado temporal a distancia, debe cumplir con los siguientes requisitos: Debe residir en los siguientes condados de determinación salarial: Compa Tener un área de trabajo definida en su casa que sea segura, razonablemente silenciosa, libre de mucho tráfico y la ubicación de las pantallas de su ordenador son seguras y libres de posibles intrusos. Tener un lugar privado en su casa para mantener conversaciones telefónicas confidenciales. Su estación de trabajo preferiblemente conectada a través del cable ethernet proporcionado por CMS. Puede conectarse utilizando la capacidad Wi-Fi integrada. Debe mantener la conectividad a Internet de forma constante durante toda la jornada laboral e informar inmediatamente de la pérdida de conectividad. Fomentamos a los Veteranos militares y cónyuges a presentar su solicitud. Dependiendo de la fecha de contratación, el empleo temporal suele tener una duración de entre tres y seis meses. A los empleados de temporada se les puede ofrecer la oportunidad de convertirse en empleados a tiempo completo en base a su rendimiento y la disponibilidad del puesto. Qualifications To be successful in this role, you must have: High school diploma or equivalent. Education beyond high school completion may be a substitute for experience. 6 months of relevant experience. Fluent in Spanish and English Ability to pass a background check and drug screen. Medical marijuana cards are not acceptable. Strong internet connectivity Live within the following wage determination counties: Cotton or Comanche A defined work area in your home that is safe, reasonably quiet, free from high traffic and the location of your computer screens are secure and free from potential prying. A private location in your home to conduct confidential phone conversations. A home workstation is preferably connected through the CMS-provided hard wired ethernet cable. You may connect using built in Wi-Fi capability. The ability to maintain internet connectivity consistently throughout the workday and immediately report lost connectivity. Additional desired experience and skills: Have clerical skills including data entry, typing and outbound telephone calls. Provide telephone support utilizing clear and effective communication skills. Prior telephone experience is desired. Be able to use a computer including Microsoft Office Suite (Excel, Word, PowerPoint and Outlook). Be able to multitask using two computer screens and navigating between multiple software programs. Be able to work independently, perform as a self-started, and meet critical deadlines. Be able to communicate effectively. Be able to maintain confidential and sensitive information by following PII (Personal Identifiable Information) standards Military Veterans and spouses are encouraged to apply. If you are a detail-oriented person who is interested in problem solving and assisting others and are looking to join a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career! _______________________________________________________________________________________________________________________________________________________________ Para tener éxito en este puesto, usted tendrá: Diploma de escuela secundaria o equivalente, más de 6 meses de experiencia en un trabajo similar. La educación más allá de la escuela secundaria puede ser un sustituto de la experiencia Debe dominar el inglés y el español. Debe tener internet constante durante la jornada laboral e informar inmediatamente de la pérdida de conectividad. Esta posición paga $21.14/Hora más $4.93/Hora H&W. Esta posición está en un contrato del Gobierno Federal de los Estados Unidos que requerirá que los candidatos pasen una investigación de antecedentes y una prueba de drogas. No se aceptan tarjetas de marihuana medicinal. Experiencia y habilidades adicionales deseadas: Tener habilidades administrativas, incluyendo la entrada de datos, mecanografía y llamadas telefónicas de salida. Proporcionar soporte telefónico utilizando habilidades de comunicación claras y efectivas tanto en inglés como en español. Se desea tener experiencia telefónica previa. Ser capaz de utilizar una computadora incluyendo las aplicaciones de Microsoft Office (Excel, Word, PowerPoint y Outlook). Ser capaz de realizar múltiples tareas utilizando dos pantallas de computadora y navegando entre múltiples programas de información. Ser capaz de trabajar de forma independiente, autosuficiente y cumplir con las fechas límites. Ser capaz de comunicarse eficazmente. Ser capaz de mantener la información confidencial y sensible siguiendo las normas de PII (Información de Identificación Personal) Ser capaz de traducir del español al inglés a partir de una variedad de fuentes lingüísticas, incluyendo, pero sin limitarse a, la impresión y el audio. Si es una persona detallista que está interesada en resolver problemas, ayudar a los demás y está buscando unirse a un equipo apasionado en Serco, envíe su solicitud ahora para consideración inmediata. Solo toma unos minutos y podría cambiar su carrera! Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: ************************************************************ If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email *********************. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Ready to Bring Your Acute Care Skills Home? Join Our Remote RN Team Supporting Our Military Communities! Are you a seasoned ER or Med-Surg nurse looking for a meaningful, mission-driven role that lets you care for others without the scrubs and long drives to the hospital? MPF Federal is hiring Remote Telehealth Triage Nurses (RNs) to join our 24/7 Nurse Advice Line-supporting veterans and their families-all from the comfort of your home. This isn't just a job; it's your chance to use your clinical expertise, empathy, and critical thinking skills to guide patients through their toughest moments-all while achieving better work-life balance. Pay & Perks $35.00/hr base rate Evening, night, and weekend differentials may apply 100% Remote - Work From Home Most schedules include Saturday and Sunday and do not rotate Shifts Available (Share Your Schedule Preference!) Day Shifts Evening Shifts Night Shifts Training Approximately 6 Weeks Paid Training | Monday-Friday, 8:00 AM - 4:30 PM Start Date: December 1, 2025 - You will be required to also work BOTH Christmas and New Years. What You'll Do Triage Symptoms: Assess callers using evidence-based protocols Deliver Immediate Care Advice: Recommend next steps, from self-care to urgent care, calmly and confidently Offer Health Education: Counsel patients on medications, test results, and chronic condition management Crisis Triage: Handle behavioral health, emergency, and complex calls with empathy and grace Document Interactions: Accurately chart calls in our EHR and follow compliance protocols Team Collaboration: Work closely with a supportive leadership team and fellow remote RNs If you're an experienced nurse with a calm voice, a critical mind, and a heart for service-this is your moment to make a real difference. Apply now and be the steady hand guiding military families when they need it most-right from your home. Requirements You're a Great Fit If You Have: 5+ Years of Recent Hands-On Acute Care RN Experience ER or Med-Surg strongly preferred Current Compact RN License in good standing from the state you are physically in BSN Degree from an accredited American university Confidence with phone-based care and multi-screen computer systems Strong clinical judgment, emotional intelligence, and documentation skills A mission-first mindset and passion for serving military-connected communities Bonus Points If You Also Have: Experience with behavioral health, mother-baby, and/or peds Past work in telehealth, triage, or call center nursing Familiarity with military healthcare systems or VA patients Tech & Work Environment: Must have a hard-wired Ethernet internet connection (Wi-Fi only, satellite, or radio internet is not acceptable) Quiet, distraction-free home office space with a door for HIPAA compliance Metrics-driven environment - you'll need to meet quality, handle time, and documentation goals Federal Requirements: Must be a U.S. Citizen Ability to pass a Public Trust Background Check & Drug Screening per federal guidelines Must be willing and able to obtain licenses in all 50 states (we support you here!) Benefits For nurses on our advice line, we will assist with licensure in all 50 states within the first 90 days of hire. MPF Federal is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability. We offer a competitive compensation package including a competitive salary, medical benefits, PTO, holiday pay and more.

Intake Specialist (Client Service - Sales) Heard and Smith, LLP was founded on the principles of compassion, humility and the relentless desire to pursue financial assistance for our clients. Our law firm has been helping the disabled for over 30 years and has a proven record. Do you have a heart for those in need? We are seeking individuals with excellent customer relations, strong work ethic, and a true desire to help others. Being part of the Heard and Smith team is more than a job; each day provides you with opportunities to change someone's life! Fast-paced, professional environment; Fulfilling, challenging, and rewarding; Great team environment; Paid Holidays, Accrued Paid Time Off (FT only); Great Medical Benefits Package (FT only); Wellness Program (FT only); Competitive Salary $14.50-$16.50 per hour DOE 401k with Annual Employer Profit-Sharing contributions (historically 5% annual salary - employee contributions not required!) As the Intake Specialist you are the first point of contact for potential clients who are seeking Social Security Disability (SSD) and/or Social Security Income (SSI) assistance. In a call center environment, you will guide potential clients through a screening process (triage) to determine eligibility for SSD/SSI and if eligible, invite them to become a client. You will assist clients in the completion of initial applications as well as addendums and updates for submission to the Social Security Administration. In this role you will: Build the initial client relationship and confidence in our firm with every prospective client interaction Take 150 - 200 calls per day in a professional inbound/outbound call center environment Sign up 4 new cases per day to the firm Be expected to meet occupancy and adherence goals Be expected to maintain a minimum call quality score of 90% Consistently build the client relationship and confidence in our firm with every client interaction while proactively contacting clients to ensure the relationship is maintained Solve problems and maintain confidentiality Keep updated records and detailed documentation of client interactions, concerns, and complaints in a paperless database system Use good judgment to discern what issues may be urgent and need a manager's or director's attention immediately To be successful as an Intake Specialist you will need: High School Diploma; Degree preferred; or equivalent combination Call center and customer service experience Strong people skills Excellent telephone, communication, and active listening skills Ability to meet performance standards whether in office or working remotely from home Knowledge in computer technology and the Internet (MS Office, Outlook). Including the ability to learn new programs easily Minimum 40 WPM typing speed Multi-tasking skills and the ability to work well under pressure Detail oriented Excellent spelling and grammar Problem analysis and problem-solving Self-motivated, self-disciplined, able to work with little supervision Reliability and dependability Ability to work in fast paced environment Ability to work in a confidential environment always maintaining client confidentiality Has professional manner and high energy level, exhibits a positive attitude Strong organizational skills Good time management skills Accepts new ideas and challenges and is highly motivated Ability to work well with others as a team Ability to work remotely from home as needed per business needs (see remote requirements) Sales experience a plus Fluent Spanish a plus Minimum Requirements for a Remote Home Office Intake Specialist: Computer with up-to-date operating system (No Macs, Chromebooks, Tablets) Camera - internal to computer or external Fast internet connection (20MB+) Wired Ethernet cable Internet connection in your home office Land line telephone or good cell phone signal in home office Quiet, private home office with no distractions during business hours Reside in Texas