FAFSA jobs near me - 21 jobs

JOB PURPOSE Provide support for family literacy efforts in the Kansas City Metropolitan area with a focus on low-income individuals and families. ESSENTIAL FUNCTIONS * Working on a team and/or individually to implement weekly lesson plans providing: * Literacy or pre-literacy education to children, * Literacy training for parents or other caregivers of children in the program, * A means of equipping parents or other caregivers with the skills needed to partner with their children in learning, and * Literacy activities between parents or other caregivers and their children. * Supporting ELL classes serving both adults and children. * Assisting with development of ELL and family literacy materials. * Assisting with outreach and promotion of English Literacy programming. * Providing administrative and program support. Requirements QUALIFICATIONS / REQUIREMENTS MUST BE CURRENT STUDENT OF MBTS OR SPURGEON COLLEGE, AND MUST QUALIFY FOR THE FEDERAL WORK STUDY PROGRAM VIA FAFSA Including: * Christian with high integrity, currently pursuing a relationship with God. * 3.0 GPA or higher * Residency on the Midwestern campus or in the Kansas City Metropolitan area is required. * Positive attitude with a desire and willingness to learn. * Able to multi-task, analyze workload, and prioritize as necessary for the benefit of the department. * Must exhibit a strong attention to detail. * A self-starter, able to work independently with little supervision, as well as work within a team setting. * Excellent communication skills, both verbal and written. * Able to address groups of individuals with poise and confidence. * Must show a desire and willingness to learn. * Must be able to pass background screening, including driving record. * Eligible to work in the United States. Key Values * Humble * Flexible/Servant-hearted * Willing and happy to do little things which are often overlooked * Listen well to others' directives, needs, and desires * Hospitable; make others feel welcome, important, and involved * Open to correction and change * Hungry * Curious to learn and try new things * Complete assignments on time * Look to improve processes * Smart * Enjoy details, organization, and catching little mistakes * Assertive when working on projects and takes pride in finishing the task * Able to put pieces together and solve problems with limited direction * Relationally aware, reads people well, and is able to sense when something is "off" * Happy * Excited to be a part of the vision and mission of Midwestern Baptist and Spurgeon College * Able to serve others with sincere joy * Manage demanding situations and relationships with optimism * People-oriented, cheerful WORKING CONDITIONS * Varying shifts, approximately 20 hours per week. * Primarily on-site at Refuge KC, with some off-site work as approved. * Frequent interaction with English language learners who may speak little or no English, or who cannot read. * Working with individuals of varying backgrounds throughout the Kansas City Metropolitan area, including children of preschool through elementary-school age and adults of any age. PHYSICIAL REQUIREMENTS * Frequently required to sit or stand for periods of time at desk or computer station. * Occasionally required to stand, walk, and reach with hands and arms. * Able lift and/or move up to 50 pounds. * Able to drive personal vehicle to job sites around the Kansas City Metropolitan area. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties or skills required for the position. Midwestern Baptist Theological Seminary is an Equal Opportunity Employer Midwestern Baptist Theological Seminary will reasonably accommodate qualified individuals with a disability so they may perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to the institution. Contact human resources (HR) with any questions or requests for accommodation.

Job Description About Us: The BeOnAir Network is an organization that instructs students in all areas of the broadcast industry to become the next generation of media professionals. Our brand promise is “Learn from a Pro to Become a Pro”; students are trained by broadcast media professionals working in the field. The organization operates seven campuses across Ohio, Illinois, Colorado, and Miami. Like all members of the BeOnAir Network staff, the Financial Aid Advisor is expected to project the organization's core values and core purpose. This position supports a college and creative culture and ensures graduates are fully ready for entry-level employment opportunities. A key role of the Financial Aid Advisor is assisting students with their financial aid eligibility. This individual is accountable for the one-on-one advising involved in ensuring students comply with their federal financial aid. The Financial Aid Advisor will work closely and in conjunction with the Admissions Departments to provide financial aid options for potential new students and complete their packaging on time. The Financial Aid Advisor is also responsible for meeting a monthly cash collection goal. Additional responsibilities may include participation in orientation, graduation, campus events, and various tasks. The Financial Aid Advisor must have extensive experience and judgment to plan and accomplish campus and department goals. Scorecard accountabilities: Financial Aid first-time appointments, applicants that enroll within five days, same-day financial aid estimate, students enrolled in auto debit/payer express, cash collected vs. cash due, title 4 drawdowns on time, complete student financial aid packaging promptly. Responsibilities: Meet prospective students and determine their eligibility for financial aid and other most appropriate tuition options, including payment plans or other financing options. At a student's first meeting with the Financial Aid advisor, the goal of the visit is to be able to achieve an estimate of Financial Aid eligibility as a result of the student completing the FAFSA and receiving the EFC in an email confirmation. If the student has already completed the FAFSA during this session, the student should assign the school OPEID code to their FAFSA so the school can proceed with packaging. A follow-up appointment is to be scheduled within 48 hours so the student can return to complete the FA process. After a student is packaged and all internal documentation is filled out, enroll the student in payer express to contribute to the campus goal. Set all students up in QuickBooks Campus and QuickBooks Cash Receipt with all pertinent information, and upload award letters into QuickBooks. Upload files for review by NFA and RFA through the enrollment cycle. Upload Term 2 files for review by NFA and RFA once SAP is received from Education Submit completed drop packet for review by NFA and RFA Complete a payment plan form to ensure auto payment authorization and specific payment dates. Program tuition/fees or approved packing is due for all students by the end of add/drop. Assist students who are flagged for verification to complete the verification process within 2 weeks of informing student of being selected for verification. If any packaging for a student results in more than an out of pocket $5000 balance as of the last day of the last term, then approval must be requested from the CEO prior to the student sitting in class or being counted as an enrolled student. Ensure packaging does not exceed 30 months. If any additional time, seek approval from the National Director of Financial Assistance and Planning (NDFAP). - Adhere to non- interest payment plan: only available to students who after borrowing from Direct and Plus loans still have a balance left on their account. Print and file student ledgers to confirm all pulls were received. Maintain compliant FA files to include all documents on checklist that relate to the first term. (This includes: Enrollment Agreement, ISIR, NSEstimate of FA, Signed Award, Entrance Counseling, MPN, Payment Plan, and any items flagged for verification and ledger card. For the second terms proof of SAP assessment, revised ledger card and before graduation Exit counseling.) Responsible for maintaining receipt of payments. Complete nightly bank deposits. Interact with students using phone, email, texts, social media channels, and one-on-one communication to ensure accounts are less than 30 days past due. FA Advisor must conduct a daily review of the aging reports and/ or internal tracking reports for payments due by active cohorts to manage meeting weekly cash goal. Join in on weekly one-on-one ledger reviews with NFA and RFA and send a follow-up email about any pending financial aid needing to be requested Ensure payments are collected and processed on the due date. (If a due date falls on the weekend, payment should be sought the Friday before.) Complete a weekly review of grads and drops on aging to ensure accounts are current. Execute MPN's by the end of the drop/add period. Conduct Entrance and Exit counseling as due. Follow up with pending financial aid students to ensure they have all information needed for their education decision to meet app to enroll weekly goal. Supervision Received: This is an independent position that reports to the Campus Director and National Director of Financial Assistance and Planning. Two mandatory weekly meetings takes place: 1) Financial Aid Advisor to discuss goals to actual achievements; 2) Staff Meeting. Supervision of Others This individual may supervise another financial aid advisor should campus needs require. Physical Demands In order to fully service the staff and student needs this position requires the employee to often physically move from department to department. This is not a sedentary position. Occasional lifting, bending and climbing stairs Frequent talking, listening, walking, sitting and standing Ability to perform multiple concurrent tasks and function in a fast-paced working environment Work Experience Requirements Three years of business experience, ideally within a financial aid/customer service background. May need to complete credit, criminal, and drug background checks successfully. Education Requirements 4-year college degree and/or experience equivalency. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Strata Information Group (SIG) Solves Problems. We are a team of dedicated professionals deeply committed to excellence and innovation. SIG has been a trusted partner to over 1,000 higher education institutions globally since our inception in 1988. Our solution sets include Strategy & Optimization Consulting, Enterprise Applications Implementation and Managed Services, Data Services, and Cybersecurity. SIG values client satisfaction, integrity, and expertise in higher education. We embrace diversity, collaboration, and personal growth in our inclusive environment. Position Summary & Responsibilities As a Banner Financial Aid Consultant, you will utilize your expertise in working directly with the Ellucian Banner Financial Aid module to provide implementation support, training, consulting, and technical assistance at client sites. Your responsibilities will also include analyzing current business processes, making recommendations for process improvement through the use of technological tools, assisting clients with the Financial Aid year roll, and ensuring compliance with Department of Education requirements. This is a remote position, and we welcome applicants from people looking for either full or part-time work with experience in California Financial Aid. Provide implementation support, including training, functional consulting, and technical assistance at client sites. Analyze current business processes and recommend the utilization of technological tools for process improvement. Assist clients with the Financial Aid year roll within Banner. Ensure clients comply with the Department of Education requirements. Required Qualifications 5 or more years working within the Higher Education Industry. 5 or more years of experience working with Ellucian Banner, demonstrating advanced user proficiency. CalGrant expertise needed Candidates with California specific financial aid experience, including California Dream Act Application (CADAA, or Cal ISIR), Banner ETHOS /Experience CalGrant processes, and CALBFA add-on to Banner for California College Promise Grant (CCPG) Demonstrated expertise in using Banner to improve and automate business processes within the Financial Aid office at a college or university. Solid understanding of FAFSA and the ability to implement changes within Banner. Experience in developing reports utilizing Banner to support various Financial Aid areas. Experience in a consulting capacity, focusing on enhancing business process and creating efficiency. Ability to troubleshoot technical and functional issues within Banner. Exceptional oral and written communication skills and a proven customer service approach The ability to travel up to 25% Preferred Qualifications Experience managing project based work. Experience in reading and writing SQL queries is useful for this role. Knowledge of how Banner is used in different institutional types. Experience working with SQL Understanding of algorithmic packaging Knowledge of period-based budgeting Familiarity with TDClient Exposure to scheduling tools (e.g., UC4, Automic or ISE) Pay and Benefits The salary range for full-time is $90,000 -$120,000 + bonus. The hourly rate for part-time is $45-63/hr (please note, the benefits are only for full time) Health, Vision, Dental & Life Insurance Short & Long Term Disability Paid Parental Leave 3 Weeks Vacation, Sick Leave & Paid Holidays 401(K) with a 5% Employer Contribution Pet Insurance The listed salary range for this position is indicative and subject to adjustment based on the candidate's unique skills and location. Final compensation will be determined through mutual agreement between the successful candidate and SIG. SIG is an Equal Employment Opportunity employer California Consumer Privacy Act Notice

Compensation Range: : $17.00 - $19.00 The Federal Work Study position is a part-time, student worker opportunity with National University. The students will provide general support and assistance to their selected department and will work on special projects as assigned and aligned with the student's stated interests and career goals. Academic Success Center (ASC) peer tutors support students in comprehending academic concepts and developing study skills that will contribute to the student's academic achievement. Tutors must possess a passion for helping and motivating students to learn new or complex concepts. Peer tutors assist fellow students individually, in small groups, or via ASC Chat to provide personalized support and encouragement. Essential Functions: Work collaboratively with students in individual or group tutoring sessions. Suggest ways for students they tutor to improve study skills and learning strategies (both general and course-specific). Complete documentation related to student interactions and other related duties. Refer students as needed to other centers or university services. Understand and respect student confidentiality. Provide daily support to team members. Requirements: Two (2) recommendations from faculty members. One recommendation must be from a content area expert (i.e., department chair or instructor). Good standing with a GPA minimum of 3.0. Minimum GPA of 3.5 in the area(s) they tutor. Must be a current National University student who has completed a current FAFSA. Ability to work up to 15 hours per week with a varied schedule. Technical / Functional Skills: Exceptional verbal and written communication skills, with experience using Microsoft Office Suite. Excellent time management skills. Ability to understand and follow written and oral instructions. Ability to complete projects in a timely manner. Outstanding organizational skills. #LI-DNI Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate's qualifications, skills, and competencies. Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University's total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family. For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here. National University is committed to maintaining a high-quality workforce representative of the populations we serve. National University employs more than 4,500 faculty and staff and serves over 45,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our student population, including adult learners and working professionals. National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University.

The Opportunity Hult International Business School seeks an experienced and student-centered professional to serve as Assistant Director of Financial Aid at its Boston campus. Reporting to the Director of Financial Aid as a part of Hult's global Student Financial Services team, the Assistant Director is responsible for the administration and compliance of financial aid programs, serving a diverse community of undergraduate and graduate students across its Boston, London and Dubai campuses. Job Summary The Assistant Director of Financial Aid plays a key student-facing role in supporting the daily operations of the Financial Aid Office. This position ensures the effective delivery of financial aid services, including advising students on aid options, processing applications, and maintaining compliance with federal, state, and institutional regulations. This position requires a collaborative and detail-oriented contributor who has thorough knowledge of US Federal Financial Aid administration, as well as international student funding options, and a commitment to innovation in business school environments. The ideal candidate will bring both technical expertise and strong interpersonal skills to help students navigate the financial aid process successfully. Key Responsibilities: Provide direct support and counseling to students and families regarding financial aid eligibility, application procedures, aid awards, and financial planning. Review and process financial aid applications in accordance with federal, state, and institutional policies. Utilize the Regent Education financial aid management system for processing aid and maintaining accurate records. Assist in the packaging, awarding, and reconciliation of student financial aid. Collaborate with the Director to identify process improvements and maintain compliance with all relevant regulations. Support outreach initiatives such as financial aid workshops, orientations, and webinars. Maintain knowledge of current federal and state regulations and institutional policies affecting financial aid. Provide support in audits and reporting processes as needed. Required Qualifications: Bachelor's degree from an accredited institution. 1-3 years of professional experience in a financial aid or student services role. Prior experience working in a higher education setting with diverse student populations. Strong interpersonal and communication skills with a commitment to excellent customer service. Ability to interpret and apply complex regulations and policies. Detail-oriented with strong organizational and problem-solving abilities. Salary Range: $70,000 - $78,000 commensurate with experience and qualifications Preferred Qualifications: 3-5 years of professional experience in financial aid administration Demonstrated experience using Regent Education (Regent Award) and other Department of Education systems, including NSLDS, COD, FSA Partner Connect and/or the FAFSA Partner Portal Familiarity with VA educational benefits and related processing requirements, or experience with the VA Enrollment Management certification system Experience with data reporting and reconciliation tasks *On-Campus Requirement: This position requires on-campus presence at least 4 days a week with 5 days during peak periods of the academic year. Current 1-day work-from-home (WFH) allowance must be coordinated with campus team to ensure adequate team coverage on campus. Note that the WFH allowance is subject to change in accordance with School review. About Hult International Business School When you discover Hult International Business School, you discover a place which teaches the skills and mindsets needed to thrive in the real world of global business. And guess what? As a global business ourselves, we practice what we teach. Your career, your growth, your potential-it all matters here. Fresh perspectives, exceptional experiences, varied skillsets-you'll find a world of diversity among the people, programs, and places that make up our global community. Our people bring industry insight, entrepreneurial energy, and purpose to everything we do, ensuring our work-and our students-impact the real challenges and opportunities shaping the world. Hult offers programs from undergraduate through to doctorate level and is recognized by business education's three most prestigious international accrediting bodies: AACSB International, AMBA and EQUIS. Our programs are consistently ranked as among the best in the world by the Financial Times, the Economist, Forbes, and Bloomberg Businessweek. Hult strives to create a better future for all by inspiring and challenging our community to make an impact that matters. Disruptors, change-makers, innovators and thinkers, discover what you could do at Hult today. Equal opportunities at Hult Hult is dedicated to actively creating a diverse and inclusive environment and is proud to be an equal opportunity employer. We are committed to providing opportunity regardless of gender, religion, race, color, sexual identity, disability, ethnicity, age, and all the individual identities that make us unique. If you require any accommodation to assist you in the interview process, please submit this with your inquiry. Hult offers competitive salaries and benefits in a global, empathetic, and highly multicultural working environment. If you are motivated by the prospect of an international career with a dynamic and forward-thinking school, we'd love to hear from you.

Compensation Type: SalariedCompensation: $23.13 The Financial Aid Advisor in Student Central provides student support services related to financial aid and refers students in the areas of academic advising, admissions, and registration for all students. This position exercises discretion and independent professional judgment with respect to assisting students and parents with identifying resources needed to address their individual circumstances and potential barriers to enrolling at the College. The Advisor works closely with Financial Aid and other Student Central staff members to coordinate additional services according to the needs of students. ESSENTIAL JOB FUNCTIONS Student Advising & Support Interprets and explains financial aid processes inclusive of application, dependency appeals, special circumstance appeals, homelessness determinations, unusual enrollment history (UEH), grants, federal loans, private loans, scholarships, and academic standards. Reviews, verifies, and makes decisions on various appeals including dependency, special circumstance, SAP, and UEH. Guides students through processes inclusive of processing paperwork and verifying qualifiers. Provides information regarding program of study, next steps of enrollment, documents needed, new student orientation, placement testing, academic advising, course selection and registration. Facilitates in-person and virtual presentations to students, parents, and potential students both on and off campus. Assists students in the Student Central computer lab. Assists unique student populations such as veterans, foster youth, human trafficking victims, homeless students, and domestic violence survivors. Advises students on academic pathway tracks and course selection as related to financial aid eligibility. Communicates with students and parents in person, via phone, e-mail or other delivery formats as needed. Customer Service Provides direct customer-focused service in-person, via phone, and e-mail. Assists partners from other College departments, such as Financial Aid processing, with paperwork and tasks to address student needs. Responds to email inquiries from multiple accounts inclusive of Financial Aid, Consortium, and individual work email. Initiates emails to students relating to document requests and appeal decisions. Conducts outreach to students to resolve barriers to enrollment such as no FAFSA on file, wrong FAFSA on file, aid cancellation due to self-corrections on FAFSA, and other issues as needed. Administrative Completes and maintains required documentation. Keeps accurate records. Maintains confidentiality of student files and other sensitive subject matter. Collects and maintains student contact for reporting purposes. Ensures all documents and data are entered appropriately in electronic processing systems and student records Culture of Respect Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community. Additional Duties & Responsibilities: Attends all required department meetings and training. Manages multiple assignments of varying complexity while meeting federal as well as internal regulations and procedures, with the ability to adapt to changing needs of the College and business partners. Hours may include working outside of a normal workweek schedule as well as working in multiple locations as needed to meet workload demands, including occasional Saturday morning shifts and additional evenings. Work hours: 20-29 hours a week, vary within a range of 8:00am - 5:00pm Monday, Tuesday, Thursday, 8:00-7:00pm Wednesday and 8:00am - 4:30pm Friday and 9:00 to 12:00 Some Saturdays and occasionally additional evenings MINIMUM EDUCATION AND EXPERIENCE REQUIRED: Bachelor's Degree in Student Personnel, Counseling, Guidance, or closely related field. Three (3) years of progressively responsible experience in student advising. *An appropriate combination of education, training, coursework and experience may qualify a candidate. Full Time/Part Time: Part time Union (If Applicable): Scheduled Hours: 20 Additional Information In order to ensure your application is complete, you must complete the following: Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication. Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process. Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date. Weekly Work Hours 40 Compensation Range Staff Range N06 Salary Minimum $66,900.00 Annually FLSA United States of America (Exempt) Type Staff Position Summary The Student Success Coach is an essential role designed to provide concierge-styled student case management, providing comprehensive support including advising, career exploration, continuous progress monitoring, and connection to a broad network of internal and external wrap-around services. Providing high-impact engagement and continuous monitoring, tracking, and support from enrollment to completion, Success Coaches are the consistent single point of contact, responsible for helping students to navigate their higher education journey towards a career. Success Coach teams serving traditional, dual credit/early college/P-Tech, continuing education, and a variety of other specialized student populations, including but not limited to students thriving through their first year experience. Leverages emerging technology to streamline student communication, tracking, and service efficiencies. Required Knowledge, Skills, and Abilities Knowledge of the purpose of community colleges and the vision of Dallas College. Knowledge of Dallas College certificates, programs and degrees. Demonstrate a thorough understanding of college and community resources that address holistic student needs including student basic needs, mental health and wellness, career and transfer preparation, and student development, leadership, and advocacy programming. Demonstrate general knowledge of baseline financial aid and FAFSA information. Knowledge of Dallas College, State and Federal policies and procedures impacting service to students (FERPA, TSI-A, Dallas College Board Policies, Title IX, etc.) Ability to leverage emerging technology to track and monitor student progress towards completion goals. Demonstrate experience preparing concise and clear written and verbal reports detailing case management activity and outcomes. Ability to assist students in identify and navigating barriers that impact retention, persistence completion, and success. Demonstrate and be able to apply contemporary research which underpins high impact coaching, advising, and student success strategies. Demonstrate a depth of knowledge and experience in relation to academic advising, coaching, Guided Pathways, first-year experience, retention, and career services. Demonstrate strong commitment to shared accountability and high-quality customer service and care. Demonstrate experience effectively engaging and supporting students in a remote work environment. Be familiar with relevant national policies, practices and legislation that relates to retention, success coaching, and pathway development and support. Respond appropriately to issues in a dynamic rapidly changing educational/economic environment. Demonstrate an understanding of emerging technologies and the effective application of service technologies to enhance student academic planning, tracking, and engagement with internal and external resources and supports. Demonstrated ability to work effectively with students. Experience working with underserved and marginalized communities. Demonstrate a commitment to continuous learning and professional development. Excellent time management, organization, problem-solving, and communication skills. Demonstrate strong listening, writing and verbal skills. Excellent interpersonal skills using collaboration, tact, patience, and courtesy. Physical Requirements Normal physical job functions performed within a standard office environment. Reasonable accommodations may be made for individuals with physical challenges to perform the essential duties and responsibilities. Minimum Qualifications Bachelor's degree or higher in higher education, student development, community college leadership or related field as confirmed by official transcripts. Master's degree preferred. Official transcripts required. Minimum three (3) years of experience in academic advising, success coaching, first-year experience, or retention within student services or higher education. Ability to work extended hours beyond the regular 8:00 am to 5:00 pm workday especially during heavy registration peak times including nights and weekends. Bilingual or multilingual skills preferred. ***Will be subject to a criminal background check. Some positions may be subject to a fingerprint check.*** Key Responsibilities Serve as the central, ongoing case manager for an assigned caseload of Dallas College students. Provide highly engaged, high quality customer service. Provide professional academic advising, career exploration, relevant resource referrals, orientation, and registration assistance to new and continuing Dallas College students. Provide timely responses (within 1 business day) to student's inquiries via phone, email, and technology applications (i.e., Navigate, two-way texts, etc.) Collaborate with a broad network of internal and external partners to connect students to additional supports that address student needs and support their success. Utilize technology (Colleague, Blackboard, Navigate, Greenlight, Salesforce, etc.) to streamline student communications, nudges, and progress monitoring. Collaborate with Pathway Specialists to assist unassigned students in selecting a pathway and program of study. Collaborate across the division to develop and implement high-impact engagement and support strategies that promote a sense of belonging and strengthened student outcomes. Track student milestones using technology and the Dallas College integrated Advising and Career Development syllabus. Develop, manage, and communicate services and resources through program promotions, class presentations, training sessions, and faculty and community collaborations. Participate in ongoing relevant professional development to ensure implementation of current strategies and promising practices. Prepares reports, proposals, and recommendations for overall programs; keeps detailed records of assigned activities. Completes required Dallas College Professional Development training hours per academic year. Performs other duties as assigned. The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Incumbents may be directed to perform job-related tasks other than those specifically presented in this description. Position requires regular and predictable attendance. About Us Since 1965, Dallas College, formerly Dallas County Community College District, has served more than three (3) million students. Comprising seven campuses located around the Dallas/Fort Worth area, we are one of the largest community college systems in the state of Texas. We strive to be a leader in the community college space, placing students at the center of everything we do. Dallas College is committed to cultivating an environment of opportunity and belonging for all students and employees. We recognize that the Dallas College workforce, and the diverse talent that stems from it, is directly linked to our success. We are part of an equal opportunity system that provides education and employment opportunities without discrimination on the basis of any protected attribute, including race, color, religion, national origin, sex, disability, age, sexual orientation, gender identity or gender expression, veteran status, pregnancy or any other basis protected under applicable law. In accordance with applicable law, Dallas College will make reasonable accommodations for applicants and employees' religious practices and beliefs, as well as any mental health or physical disability needs. #LI-MB1 Applications DeadlineJanuary 28, 2026

Bookmark this Posting Print Preview | Apply for this Job Please see Special Instructions for more details. Our college strives to make a positive difference in people's lives through accessible and excellent educational programs and services.Washtenaw Community College seeks to recruit and retain a productive workforce as a reflection of our commitment to serve our community and to build on the success of our students, faculty & staff. Washtenaw Community College is committed to creating a welcoming environment.Washtenaw Community College is an Equal Opportunity Employer. Posting Details Posting Details (Default Section) Posting Number: 0603802 Position Title: Financial Aid Technician Position is: Regular full-time Position Type: Staff Position (Full Time/Part Time) Department/Ofc.: Student and Academic Services Position Description: Why Join WCC? An inclusive, welcoming environment for our students, faculty & staff Affordable & Comprehensive Health, Dental, Life & Vision Insurance 4:1 Employer Match for Retirement WCC Tuition paid for you AND your dependents Tuition reimbursement for colleges outside WCC Check our Total Rewards here Position Summary: The Financial Aid Technician will facilitate and support daily operations of the Office of Financial Aid focusing on leading all customer service initiatives, providing the highest level of customer service to students and their families, processing of state and institutional aid, and performing all related financial aid functions. Essential Duties include: Provide exceptional customer service to students and families both in person and remotely utilizing various technologies. The technologies may include, but not be limited to Teams, Chat software, Zoom, Outlook. Analyze, troubleshoot, and resolve general and high priority issues by collaborating with team members and appropriate college offices to ensure that students and their families receive the highest quality of service. Process and administer all federal, state, institutional or outside aid programs. Process all student scholarship checks working in conjunction with the Cashier and Financial Services offices for processing and reconciliation. Process, award and monitor State of Michigan grants and scholarships. This includes verifying individual eligibility with the State of Michigan, awarding in Banner based on residency and enrollment status and reconciling to the roster received from the State of Michigan to ensure the college receives proper payment. Perform evaluation of the unusual enrollment pattern flags to determine student eligibility. This includes analyzing student enrollment records in the National Student Loan Data System (NSLDS), evaluating transcripts from all colleges attended to determine if credit was earned, and communicating the outcome of the evaluation to the student. Process and award Financial Aid Book Certificates and Late Book Request. Evaluate application and determine eligibility and awards. Evaluate FAFSA records to determine what data elements need to be verified to complete the verification process. This may include federal income tax information, house hold size, number in college, marital status etc. Monitor enrollment for students on Satisfactory Academic Progress and Maximum Credit plans. This process includes working with Advisors regarding program course requirements for individual students and communicating with students as needed. Monitor students who have conflicting information regarding receipt of a bachelor's degree. This will include working with Student Records to ensure compliance Under the direction of the Assistant Director, monitor the lifetime Pell eligibility for students. This includes ensuring the most accurate Pell usage data is being used to prevent over awarding of Pell grant funds. Coordinate with other staff to continually evaluate and immediately adjust to the changing needs within the office (answering phones, counter, job duties, etc.) to provide exceptional customer service. Prepare purchase requisitions for the Financial Aid Office. Position is designated as Work from Home eligible. See criteria below. Other duties as assigned Related Duties: Knowledge of WCC processes including admission, registration, financial services, etc., in order to resolve complex student issues. Maintain an expert knowledge in FAFSA eligibility and application process in order to assist students and families. Complete task necessary to process and administer all federal, state, institutional or outside aid programs. Instruct students individually, or in a group setting, on how to complete the FAFSA. Hours/Schedule: Variable hours, Monday through Saturday 8:00AM - 7:00PM. Minimum Qualifications: Minimum Required Knowledge, Skills and Abilities: High School Diploma or GED, six (6) years relevant work experience and 55 credit hours in related coursework or the equivalent combination of education and work experience. Demonstrated ability in various computer applications and operating systems, which may include Microsoft Office, Google, Zoom, GoToMeeting, Teams, Chat software etc. Must exhibit extreme multi-tasking ability, as well as organizational skills. This includes working simultaneously on the daily job duties, as well as being available to wait on students/parents at the counter and on the phone calls throughout the day. Must have excellent interpersonal and written communication skills to assist with contributing input to improve the efficiency in the financial aid process, and various community and college publics. Ability to understand and explain institutional policy and procedure to students, parents, and staff. Ability to work in a high demand and stressful environment. Conflict resolution skills and experiences. Ability to appropriately handle confidential matters, Ability in English usage and spelling, basic math, data entry, proofreading, filing and telephone etiquette Preferred Qualifications: Additional Preferred Qualifications: Associate Degree. One (1) year of Financial aid experience. Experience with computer operation on a Client/Server system Posting Date: 12/18/2025 Closing Date: Open Until Filled Yes Special Instructions to Applicants: Our college strives to make a positive difference in people's lives through accessible and excellent educational programs and services.Washtenaw Community College seeks to recruit and retain a productive workforce as a reflection of our commitment to serve our community and to build on the success of our students, faculty & staff. Washtenaw Community College is committed to creating a welcoming environment.Washtenaw Community College is an Equal Opportunity Employer. Salary/Hourly Rate: $23.18 Salary Comments: Supplemental Questions Required fields are indicated with an asterisk (*). * Do you have High School Diploma or GED, six (6) years of relevant work experience AND 55 credit hours in related coursework OR the equivalent combination of education and work experience? Yes No * Do you meet all other minimum qualifications? Yes No Required Documents Required Documents Resume Cover Letter Optional Documents Certificate Letter of Reference 1 Other Documents

Compensation Range: : $17.00 - $19.00 The Federal Work Study position is a part-time, student worker opportunity with National University. The students will provide general support and assistance to their selected department and will work on special projects as assigned and in alignment with the student's stated interests and career goals. Essential Functions: Supports the development, curation, organization, and distribution of instructional resources for staff, faculty, and student use. Maintains training and attendance records, inputs data, and verifies that information is keyed accurately and in a timely manner. Creates and organizes analytical reports and presentations. Administrative and clerical duties; general office assistance. Requirements: Must be a current National University student who has completed a current FAFSA. Ability to work up to 15 hours per week with a varied schedule. Must be willing and able to handle material in a confidential matter. Technical / Functional Skills: Exceptional verbal and written communication skills, with experience using Microsoft Office Suite. Excellent time management skills. Ability to understand and follow written and oral instructions. Ability to complete projects in a timely manner. Outstanding organizational and critical thinking skills. Collaborate effectively with a team of diverse cultures. Adaptable to work independently within in a fast-paced environment with multiple deadlines and frequently changing priorities. Preferred: Familiarity or minimal experience in using Google Drive and web development software (i.e., WIX, Springshare, SharePoint, etc.). #LI-DNI Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate's qualifications, skills, and competencies. Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University's total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family. For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here. National University is committed to maintaining a high-quality workforce representative of the populations we serve. National University employs more than 4,500 faculty and staff and serves over 45,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our student population, including adult learners and working professionals. National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University.

The Financial Aid Assistant Director reports to the Director of Financial Aid and Accounting and serves as a peer to the Financial Coordinator (who handles CVU bookkeeping/accounting and non-financial aid student finances) and includes the following duties: Student Support. To serve as the first line of support to students via email, phone, video conferencing and text in the following areas: Assisting students with the completion of the Free Application for Federal Student Aid (FAFSA) and other aspects of the financial aid process. Clearing Students for Financial Aid: Collecting Verifications & Other Documents - Communicating aid eligibility and verification needs with students. Assisting students in collecting documents needed for financial aid and verifications. Working with students to clear blockers if able. VA Documentation - Assisting students with military and veterans aid including answering student questions, collecting needed documentation from students, preparing informational documents for students as required by the VA & DoD, maintaining active accounts and reporting student enrollment in various systems, updating DoD and military systems with school costs and degree or course offerings as needed, and attending VA and related training as required. Financial Aid Administration: To maintain organization and documentation of student financial and financial aid files in the following areas: ISIR Import Process - Processing student Financial Aid Applications (ISIRs), determining aid eligibility, entering aid offers into our SIS, and documenting aid blockers. Working with our financial aid servicer (Campus Ivy/Portico) in processing and packaging federal student aid including Getting Support from Campus Ivy. Add Institutional Awards - Administering our institutional scholarship program to identify students and scholarships for various partner organizations. NSLDS Reporting - Assisting in federal and state enrollment reporting into the US Department of Education's NSLDS system and Missouri's Proprietary Student Record Application. Financial Aid Checklist and Term Documentation - Preparing and tracking the documentation for anticipated disbursements each term. Disbursement Batch Processing - Working with our financial aid servicer (Campus Ivy/Portico) to disburse federal aid to students. Attending annual FSA financial aid training and additional training as needed. Ensuring Compliance with all US Department of Education Financial Aid Requirements. General Attend regular staff meetings & supervision meetings including an annual in-person staff gathering. Participate and lead staff chapel and prayer on Zoom. Required: Individuals must have at least an accredited Bachelor's degree or at least one year of previous experience in federal financial aid administration Have a demonstrated commitment to our Christian mission, vision and values focused on serving those who are poor and addicted Individuals applying for this position should have very strong organizational skills and should be very detail-oriented. Very strong technical expertise is required (extensive experience or training with Google Docs, Google Spreadsheets, Microsoft Word, Excel Spreadsheets and Windows). U.S. citizen or lawful permanent resident alien with valid work authorization. This position is classified as a Ministerial role, as it involves the distinct religious functions of:1) supporting the spiritual needs of students and 2) leading the staff in corporate worship and prayer. Desired Previous experience in federal financial aid administration Previous experience with QuickBooks Online Compensation $60,000/year Free tuition in City Vision University (undergraduate or graduate) Health insurance (employer's portion) Work from home (anywhere in the United States) ADA Requirements: Physical, Mental, and Environmental Demands 1. Physical & Sensory Demands Stationary & Digital Work: Must remain stationary (75-90% of time) to operate a computer, keyboard, and mouse. Requires repetitive hand/finger motion for extensive data entry and navigating multiple software systems. Visual & Auditory: Requires close visual acuity to analyze financial data and detect minute errors in regulations. Must clearly communicate complex instructions via video conferencing and phone. 2. Mental & Cognitive Demands Regulatory Analysis: Must analyze and apply complex federal/state regulations (e.g., Title IV) with high accuracy under strict deadlines. Agility & Self-Regulation: Requires adaptability to fluctuating priorities in a fast-paced environment. Must self-manage time and focus effectively without direct supervision. 3. Emotional Demands Resilience & Empathy: Frequently interacts with at-risk populations in crisis. Must maintain professional composure and empathy while enforcing financial policies. Conflict Resolution: Ability to de-escalate stressful interactions regarding aid eligibility and manage the emotional weight of traumatic student narratives. 4. Work Environment Remote Compliance: 100% remote. Must provide a private, quiet workspace free of distractions to ensure FERPA compliance. Tech Proficiency: Requires reliable internet and fluency in digital workflows (Zoom, Google Workspace, SIS, CRM). About City Vision University City Vision University is an online-only, Christian institution with the goal of providing radically affordable education to those serving poor and addicted individuals. We currently offer Certificates, Bachelor's, Associate's and Master's in Addiction Counseling Nonprofit Management, Business and Ministry and a Doctorate in Organizational Leadership and Innovation.

Compensation Range: : $17.00 - $19.00 The Federal Work Study position is a part-time, student worker opportunity with National University. The students will provide general support and assistance to their selected department and will work on special projects as assigned and in alignment with the student's stated interests and career goals. Essential Functions: The Federal Work Study student will support the Open Educational Resources and Curriculum Support (OERCS) team in carrying out projects that enhance access to affordable, high-quality learning materials at National University, including but not limited to: Provide general administrative and communication support for OERCS projects, including managing incoming inquiries, triaging requests, and coordinating scheduling during high-volume periods. Assist with the review and audit of course guides and resource materials to ensure accuracy, currency, and accessibility. Support the administration of OER grant initiatives, including processing applications, coordinating review assignments, and compiling evaluation results. Contribute to outreach and advocacy efforts that promote open education awareness and student engagement across the university community. Requirements: Must be a current National University student who has completed a current FAFSA. Ability to work up to 15 hours per week with a varied schedule. Technical / Functional Skills: Exceptional verbal and written communication skills, with experience using Microsoft Office Suite. Excellent time management skills. Ability to understand and follow written and oral instructions. Ability to complete projects in a timely manner. Outstanding organizational skills. #LI-DNI Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate's qualifications, skills, and competencies. Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University's total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family. For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here. National University is committed to maintaining a high-quality workforce representative of the populations we serve. National University employs more than 4,500 faculty and staff and serves over 45,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our student population, including adult learners and working professionals. National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University.

About Us: The BeOnAir Network is an organization that instructs students in all areas of the broadcast industry to become the next generation of media professionals. Our brand promise is "Learn from a Pro to Become a Pro"; students are trained by broadcast media professionals working in the field. The organization operates seven campuses across Ohio, Illinois, Colorado, and Miami. Like all members of the BeOnAir Network staff, the Financial Aid Advisor is expected to project the organization's core values and core purpose. This position supports a college and creative culture and ensures graduates are fully ready for entry-level employment opportunities. A key role of the Financial Aid Advisor is assisting students with their financial aid eligibility. This individual is accountable for the one-on-one advising involved in ensuring students comply with their federal financial aid. The Financial Aid Advisor will work closely and in conjunction with the Admissions Departments to provide financial aid options for potential new students and complete their packaging on time. The Financial Aid Advisor is also responsible for meeting a monthly cash collection goal. Additional responsibilities may include participation in orientation, graduation, campus events, and various tasks. The Financial Aid Advisor must have extensive experience and judgment to plan and accomplish campus and department goals. Scorecard accountabilities: Financial Aid first-time appointments, applicants that enroll within five days, same-day financial aid estimate, students enrolled in auto debit/payer express, cash collected vs. cash due, title 4 drawdowns on time, complete student financial aid packaging promptly. Responsibilities: * Meet prospective students and determine their eligibility for financial aid and other most appropriate tuition options, including payment plans or other financing options. * At a student's first meeting with the Financial Aid advisor, the goal of the visit is to be able to achieve an estimate of Financial Aid eligibility as a result of the student completing the FAFSA and receiving the EFC in an email confirmation. If the student has already completed the FAFSA during this session, the student should assign the school OPEID code to their FAFSA so the school can proceed with packaging. A follow-up appointment is to be scheduled within 48 hours so the student can return to complete the FA process. * After a student is packaged and all internal documentation is filled out, enroll the student in payer express to contribute to the campus goal. * Set all students up in QuickBooks Campus and QuickBooks Cash Receipt with all pertinent information, and upload award letters into QuickBooks. * Upload files for review by NFA and RFA through the enrollment cycle. * Upload Term 2 files for review by NFA and RFA once SAP is received from Education * Submit completed drop packet for review by NFA and RFA * Complete a payment plan form to ensure auto payment authorization and specific payment dates. Program tuition/fees or approved packing is due for all students by the end of add/drop. * Assist students who are flagged for verification to complete the verification process within 2 weeks of informing student of being selected for verification. * If any packaging for a student results in more than an out of pocket $5000 balance as of the last day of the last term, then approval must be requested from the CEO prior to the student sitting in class or being counted as an enrolled student. * Ensure packaging does not exceed 30 months. If any additional time, seek approval from the National Director of Financial Assistance and Planning (NDFAP). - Adhere to non- interest payment plan: only available to students who after borrowing from Direct and Plus loans still have a balance left on their account. * Print and file student ledgers to confirm all pulls were received. * Maintain compliant FA files to include all documents on checklist that relate to the first term. (This includes: Enrollment Agreement, ISIR, NSEstimate of FA, Signed Award, Entrance Counseling, MPN, Payment Plan, and any items flagged for verification and ledger card. For the second terms proof of SAP assessment, revised ledger card and before graduation Exit counseling.) * Responsible for maintaining receipt of payments. * Complete nightly bank deposits. * Interact with students using phone, email, texts, social media channels, and one-on-one communication to ensure accounts are less than 30 days past due. * FA Advisor must conduct a daily review of the aging reports and/ or internal tracking reports for payments due by active cohorts to manage meeting weekly cash goal. * Join in on weekly one-on-one ledger reviews with NFA and RFA and send a follow-up email about any pending financial aid needing to be requested * Ensure payments are collected and processed on the due date. (If a due date falls on the weekend, payment should be sought the Friday before.) * Complete a weekly review of grads and drops on aging to ensure accounts are current. * Execute MPN's by the end of the drop/add period. * Conduct Entrance and Exit counseling as due. * Follow up with pending financial aid students to ensure they have all information needed for their education decision to meet app to enroll weekly goal. Supervision Received: This is an independent position that reports to the Campus Director and National Director of Financial Assistance and Planning. Two mandatory weekly meetings takes place: 1) Financial Aid Advisor to discuss goals to actual achievements; 2) Staff Meeting. Supervision of Others This individual may supervise another financial aid advisor should campus needs require. Physical Demands In order to fully service the staff and student needs this position requires the employee to often physically move from department to department. This is not a sedentary position. * Occasional lifting, bending and climbing stairs * Frequent talking, listening, walking, sitting and standing * Ability to perform multiple concurrent tasks and function in a fast-paced working environment Work Experience Requirements * Three years of business experience, ideally within a financial aid/customer service background. * May need to complete credit, criminal, and drug background checks successfully. Education Requirements * 4-year college degree and/or experience equivalency. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

JOB PURPOSE Provide support for family literacy efforts in the Kansas City Metropolitan area with a focus on low-income individuals and families. ESSENTIAL FUNCTIONS Working on a team and/or individually to implement weekly lesson plans providing: Literacy or pre-literacy education to children, Literacy training for parents or other caregivers of children in the program, A means of equipping parents or other caregivers with the skills needed to partner with their children in learning, and Literacy activities between parents or other caregivers and their children. Supporting ELL classes serving both adults and children. Assisting with development of ELL and family literacy materials. Assisting with outreach and promotion of English Literacy programming. Providing administrative and program support. Requirements QUALIFICATIONS / REQUIREMENTS MUST BE CURRENT STUDENT OF MBTS OR SPURGEON COLLEGE, AND MUST QUALIFY FOR THE FEDERAL WORK STUDY PROGRAM VIA FAFSA Including: Christian with high integrity, currently pursuing a relationship with God. 3.0 GPA or higher Residency on the Midwestern campus or in the Kansas City Metropolitan area is required. Positive attitude with a desire and willingness to learn. Able to multi-task, analyze workload, and prioritize as necessary for the benefit of the department. Must exhibit a strong attention to detail. A self-starter, able to work independently with little supervision, as well as work within a team setting. Excellent communication skills, both verbal and written. Able to address groups of individuals with poise and confidence. Must show a desire and willingness to learn. Must be able to pass background screening, including driving record. Eligible to work in the United States. Key Values Humble Flexible/Servant-hearted Willing and happy to do little things which are often overlooked Listen well to others' directives, needs, and desires Hospitable; make others feel welcome, important, and involved Open to correction and change Hungry Curious to learn and try new things Complete assignments on time Look to improve processes Smart Enjoy details, organization, and catching little mistakes Assertive when working on projects and takes pride in finishing the task Able to put pieces together and solve problems with limited direction Relationally aware, reads people well, and is able to sense when something is “off” Happy Excited to be a part of the vision and mission of Midwestern Baptist and Spurgeon College Able to serve others with sincere joy Manage demanding situations and relationships with optimism People-oriented, cheerful WORKING CONDITIONS Varying shifts, approximately 20 hours per week. Primarily on-site at Refuge KC, with some off-site work as approved. Frequent interaction with English language learners who may speak little or no English, or who cannot read. Working with individuals of varying backgrounds throughout the Kansas City Metropolitan area, including children of preschool through elementary-school age and adults of any age. PHYSICIAL REQUIREMENTS Frequently required to sit or stand for periods of time at desk or computer station. Occasionally required to stand, walk, and reach with hands and arms. Able lift and/or move up to 50 pounds. Able to drive personal vehicle to job sites around the Kansas City Metropolitan area. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties or skills required for the position. Midwestern Baptist Theological Seminary is an Equal Opportunity Employer Midwestern Baptist Theological Seminary will reasonably accommodate qualified individuals with a disability so they may perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to the institution. Contact human resources (HR) with any questions or requests for accommodation.

Compensation Type: HourlyCompensation: $12.00 Student Central assists a large number of students in relation to financial aid, class registrations, student forms, Ohio residency, and other student services. Student employees will assist students in the Student Central assisted self-serve computer lab. Student employees will serve students independently and may also partner with professional staff to resolve more complex student issues. This position is only open to students with Federal Work Study eligibility. Duties and Responsibilities: To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for persons with disabilities, covered by the Americans with Disabilities Act, in accordance with its requirements. Duties are numbered for convenience, and do not indicate order in terms of importance, frequency that the duty is performed, or the amount of time spent on the duty. 1. Greet and assist students (and guests) as they navigate the College's online tools and resources and provide information about the available student resources and campus services. These may include website student resources and functions such as: a. CougarWeb Self-Service and its links b. College website and webpages c. FAFSA applications d. Admissions application and steps e. Financial aid services f. Registration services g. Blackboard h. Student forms i. Ohio Residency, etc. 2. Commits to ongoing conversations, training and development as needed. 3. Welcomes students, diagnoses their needs, exhibits patience when coaching students, and displays and utilizes a depth of knowledge about CSCC systems, policies, and technology. 4. Investigates what is at the root of a problem the student presents with, and uses excellent communication skills to explain things to help them understand how their current circumstances or step in the process fits into the larger picture. 5. Ability to use Teams, a remote software application that allows staff to speak with and have visual contact with students. In some instances, phone calls and emails will be required as a form of communication. 6. Performs other duties as needed. Knowledge, Skills and Abilities: Knowledge of: Computers (general computer literacy), familiarity with Cougarweb and Blackboard. Proficiency in typing. Skill in: Professionalism and providing friendly customer service. Written and verbal communication. Ability to: complete all duties while maintaining strict confidentiality. Follow directions. Work a consistent, reliable schedule. Problem solve. Remain patient in potentially stressful situations. Break down solutions and/or processes into understandable steps. Minimum/General Qualifications: This position requires applicants to have Federal Work Study as part of their current Financial Aid package with Columbus State. You must also be enrolled in SIX or more credit hours in a degree or certificate program. Visit ****************************************************** for a full explanation of eligibility requirements or visit Nestor Hall 113 to request Federal Work Study if you were not awarded it already. Any applicants without Federal Work Study eligibility will not be considered for this position. Applicants must have received a high school diploma or a certificate of attendance from an accredited secondary school or a certificate of high school equivalence and be exempt from Ohio Revised Code Chapter 4109. Must have reliable transportation or other means to get to work regularly. Students enrolled as Transient, College Credit Plus, Undecided, or otherwise non-degree-seeking are not considered eligible for Student Employment. Schedule: Availability needed for Tuesdays and Thursdays between 8 a.m. and 2 p.m. Maximum 20 hours per week. Work will be performed: On-site only. Pathways/Majors that may be interested in this position: Arts, Humanities, and Social Sciences Education, Human Services, and Public Safety Human Resources Psychology Position Specific Qualifications: N/A Preferred Qualifications: Previous customer service experience. Professional Development Students employed by Columbus State are exposed to professional work environments where they develop many of the important transferable skills necessary for future success in the workforce. We are dedicated to helping students set the stage for professional life through their participation in the following program(s): CSTATE GROW (Guided Reflections on Work) The program consists of brief, structured conversations between supervisor and student to reflect on and integrate what they are learning. All student employees and their functional supervisors participate in this program during Autumn and Spring semesters. Career and Leadership Development Program (CLDP) The program consists of paid competency-based career and leadership development activities designed by Career Services. All Tier/Level III positions are automatically enrolled in this program. Career competencies you can expect to learn through Student Employment: Career & Self Development Critical Thinking Leadership Teamwork Communication Professionalism Technology Full Time/Part Time: Part time Union (If Applicable): Scheduled Hours: 20 Additional Information In order to ensure your application is complete, you must complete the following: Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication. Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process. Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date. Weekly Work Hours 40 Compensation Range Staff Range N06 Salary Minimum $66,900.00 Annually FLSA United States of America (Exempt) Type Staff * The Student Success Coach is an essential role designed to provide concierge-styled student case management, providing comprehensive support including advising, career exploration, continuous progress monitoring, and connection to a broad network of internal and external wrap-around services. * Providing high-impact engagement and continuous monitoring, tracking, and support from enrollment to completion, Success Coaches are the consistent single point of contact, responsible for helping students to navigate their higher education journey towards a career. * Success Coach teams serving traditional, dual credit/early college/P-Tech, continuing education, and a variety of other specialized student populations, including but not limited to students thriving through their first year experience. * Leverages emerging technology to streamline student communication, tracking, and service efficiencies. Required Knowledge, Skills, and Abilities * Knowledge of the purpose of community colleges and the vision of Dallas College. * Knowledge of Dallas College certificates, programs and degrees. * Demonstrate a thorough understanding of college and community resources that address holistic student needs including student basic needs, mental health and wellness, career and transfer preparation, and student development, leadership, and advocacy programming. * Demonstrate general knowledge of baseline financial aid and FAFSA information. * Knowledge of Dallas College, State and Federal policies and procedures impacting service to students (FERPA, TSI-A, Dallas College Board Policies, Title IX, etc.) * Ability to leverage emerging technology to track and monitor student progress towards completion goals. * Demonstrate experience preparing concise and clear written and verbal reports detailing case management activity and outcomes. * Ability to assist students in identify and navigating barriers that impact retention, persistence completion, and success. * Demonstrate and be able to apply contemporary research which underpins high impact coaching, advising, and student success strategies. * Demonstrate a depth of knowledge and experience in relation to academic advising, coaching, Guided Pathways, first-year experience, retention, and career services. * Demonstrate strong commitment to shared accountability and high-quality customer service and care. * Demonstrate experience effectively engaging and supporting students in a remote work environment. * Be familiar with relevant national policies, practices and legislation that relates to retention, success coaching, and pathway development and support. * Respond appropriately to issues in a dynamic rapidly changing educational/economic environment. * Demonstrate an understanding of emerging technologies and the effective application of service technologies to enhance student academic planning, tracking, and engagement with internal and external resources and supports. * Demonstrated ability to work effectively with students. * Experience working with underserved and marginalized communities. * Demonstrate a commitment to continuous learning and professional development. * Excellent time management, organization, problem-solving, and communication skills. Demonstrate strong listening, writing and verbal skills. * Excellent interpersonal skills using collaboration, tact, patience, and courtesy. Physical Requirements Normal physical job functions performed within a standard office environment. Reasonable accommodations may be made for individuals with physical challenges to perform the essential duties and responsibilities. Minimum Qualifications * Bachelor's degree or higher in higher education, student development, community college leadership or related field as confirmed by official transcripts. Master's degree preferred. Official transcripts required. * Minimum three (3) years of experience in academic advising, success coaching, first-year experience, or retention within student services or higher education. * Ability to work extended hours beyond the regular 8:00 am to 5:00 pm workday especially during heavy registration peak times including nights and weekends. * Bilingual or multilingual skills preferred. * *Will be subject to a criminal background check. Some positions may be subject to a fingerprint check.* Key Responsibilities * Serve as the central, ongoing case manager for an assigned caseload of Dallas College students. * Provide highly engaged, high quality customer service. * Provide professional academic advising, career exploration, relevant resource referrals, orientation, and registration assistance to new and continuing Dallas College students. * Provide timely responses (within 1 business day) to student's inquiries via phone, email, and technology applications (i.e., Navigate, two-way texts, etc.) * Collaborate with a broad network of internal and external partners to connect students to additional supports that address student needs and support their success. * Utilize technology (Colleague, Blackboard, Navigate, Greenlight, Salesforce, etc.) to streamline student communications, nudges, and progress monitoring. * Collaborate with Pathway Specialists to assist unassigned students in selecting a pathway and program of study. * Collaborate across the division to develop and implement high-impact engagement and support strategies that promote a sense of belonging and strengthened student outcomes. * Track student milestones using technology and the Dallas College integrated Advising and Career Development syllabus. * Develop, manage, and communicate services and resources through program promotions, class presentations, training sessions, and faculty and community collaborations. * Participate in ongoing relevant professional development to ensure implementation of current strategies and promising practices. * Prepares reports, proposals, and recommendations for overall programs; keeps detailed records of assigned activities. * Completes required Dallas College Professional Development training hours per academic year. * Performs other duties as assigned. The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Incumbents may be directed to perform job-related tasks other than those specifically presented in this description. Position requires regular and predictable attendance. About Us Since 1965, Dallas College, formerly Dallas County Community College District, has served more than three (3) million students. Comprising seven campuses located around the Dallas/Fort Worth area, we are one of the largest community college systems in the state of Texas. We strive to be a leader in the community college space, placing students at the center of everything we do. Dallas College is committed to cultivating an environment of opportunity and belonging for all students and employees. We recognize that the Dallas College workforce, and the diverse talent that stems from it, is directly linked to our success. We are part of an equal opportunity system that provides education and employment opportunities without discrimination on the basis of any protected attribute, including race, color, religion, national origin, sex, disability, age, sexual orientation, gender identity or gender expression, veteran status, pregnancy or any other basis protected under applicable law. In accordance with applicable law, Dallas College will make reasonable accommodations for applicants and employees' religious practices and beliefs, as well as any mental health or physical disability needs. #LI-MB1 Applications Deadline February 9, 2026

Student Finance Representative - Help Students Fund Their Future Are you passionate about helping people take the first step toward a better life? As a Student Finance Representative, you'll be the guide who helps students understand their financial aid options and start their journey in skilled trades education. What You'll Do: Interview and advise students and families on financial aid programs Walk applicants through FAFSA, aid applications, and eligibility Review and award aid in compliance with federal, state, and school policies Provide friendly, knowledgeable support in person, by phone, and online Stay up to date on regulations and partner closely with Admissions Deliver top-notch service and be a key part of each student's success story Attend and celebrate student achievements at graduation ceremonies What You Need: Associate degree preferred 2+ years in financial aid, customer service, or a related field Strong communication, organization, and people skills A positive attitude and a passion for student success Why You'll Love It: Medical, dental, vision (free options available) 12 paid holidays + your birthday off PTO, 401(k) match, tuition reimbursement Headspace, wellness programs, pet insurance, and more Our Core Values: We are Challenging and Fun, Creating an Incredible Work Environment, full of Genuine People, and always a Force For Good. If you're ready to change lives while building a rewarding career, apply now and start making an impact.

Date application must be received for priority consideration by: February 2, 2026 Closing Date or if blank, Open Until Filled: Job Family Group: Administrative and Professional Division/Department: Student Affairs/Financial Aid Compensation Range (commensurate with experience): $3,362.04 - $3,693.90 monthly or $40,344.51 -$44,326.80 annually FLSA Status: Exempt Appointment Basis: 12-month Time Type: Full-time Benefits Eligible: Yes Renewable/Non-renewable/Grants/Limited Duration: Renewable This position must possess and maintain a current, valid Driver's License: Yes This position is designated as a critical, security-sensitive, or safety-sensitive position; therefore, the incumbent must successfully complete a Criminal Background Check: Yes Lead Work/Supervisory Responsibilities: No Remote Work Type: On Campus Work Hours: M-F (8:00a - 5:00p) Hours are subject to change with notice. Visa Sponsorship: This employer will not sponsor applicants for visas SPECIAL INSTRUCTIONS TO APPLICANT: Each applicant is required to provide (as attachments to the online application) the following supplemental documents: (1) a letter providing some detail of the applicant's qualifications and interest in the position; and (2) current resume/CV. - PLEASE NOTE - during the application process, you will be prompted to attach these documents in the area titled "Resume." Please either combine ALL documents into ONE attachment, OR upload each item separately in this section. Failure to upload ALL of the required documents may disqualify application from consideration. For inquiries and additional information, please contact Human Resource Services via email at *********** or by phone at *************. To view SOU's very generous benefits and pension programs available to eligible positions, please visit *************************************************************************************************************** Our benefits package is an important complement to the offered salary and our Total Compensation Calculator, ****************************************** demonstrates our value and commitment to our employees. POSITION DESCRIPTION: This position is responsible for counseling current students and educating prospective students and their families about federal, state, local, and institutional aid programs. This position is also responsible for all fee remission processing, verifying, and updating student documents that affect student aid, as well as monitoring academic progress for continued aid disbursement. This position exercises independent professional judgment beyond prescribed polices and procedures to carry out the university's mission and policy to recruit and retain students. The decisions made by this person commit this office to a specific course of action, carry fiduciary responsibility and accountability for managing financial aid program expenditures, and determine whether or not a student receives financial assistance. This position is solely responsible for all decisions related to processing financial aid applications. Professional judgment may be invoked regarding student files. The decisions made by this individual commit this office to a specific course of action, including financial aid program expenditures. Minimum Requirements Bachelor's degree in a related field One year of successful professional work experience is required that may be relevant to this position. Preferred Requirements Minimum of 2 years progressively more responsible experience in financial aid Experience with the Banner Financial Aid system Experience in giving presentations (high school financial aid, college fairs, etc.) Previous experience as a Financial Aid Processor/Counselor/Advisor Essential Functions Duties - The following examples of typical work activities are meant to illustrate the general range of work functions and are not meant to be all-inclusive or restrictive: (30%) Duties Include: Reviews and processes student verification documentation daily. Analyzes federal tax documents (and/or tax information) and family information against information on the FAFSA in order to determine eligibility for federal, state, and institutional aid and makes changes to the FAFSA when necessary. If errors are present, notify individuals of filing status corrections. Review for appropriate household information, review capital gains and compare with reported assets, compare tax returns with self-reported information on FAFSA, and determine eligibility for federal, state, and institutional aid. When complete and correct, determine eligibility for federal, state, and institutional aid. Processing is typically split by last name, but also could be by student population (examples include athletics, TRIO, Bridge, etc). Must be able to use judgment to identify conflicting information in student files and identify the necessary steps needed for the student to resolve it. This is case by case, and each student's situation must be reviewed carefully and considerately. Evaluates the eligibility for and appropriateness of all financial aid processed. Analyzes regulations and participates in the development of the SOU Financial Aid Office policy and procedure for administering financial aid from all sources. This position will be required to maintain knowledge of all scholarship program criteria, federal regulations, and University policies related to financial aid programs and establish administrative procedures to ensure the proper processing and documentation of scholarships. May be asked to assist with both internal and external audits as needed. Adjust student aid when necessary due to the receipt of outside resources (scholarships and 3rd party payments). If the third-party payment changes the student's eligibility for any financial aid program, they will have to be repackaged in accordance with federal financial aid regulations. Requires a heavy amount of time processing reports to continuously monitor and adjust for student eligibility while also balancing a high level of customer service. (25%) Duties Include: Provide direct customer service to current students, prospective students, parents, and supporters, both in person and by Zoom, as well as respond to phone and email requests from the same. Provide expert assistance and advice for those seeking student aid from federal, state, institutional and private sources. May require uncomfortable conversations and sometimes escalated situations. Must be able to communicate these complex rules around financial aid in a professional and empathic manner. Work with these populations to find and solve their financial aid problems and facilitate the delivery of their financial aid. Counsel students regarding debt and their rights and responsibilities as a student loan borrower. Advise students about their annual and aggregate loan limits. Requires detailed knowledge of federal and state regulations combined with general knowledge of institutional policies and procedures, especially those involving Admissions, Registration, and Student Accounts. Requires access to several secure sites, including OSAC/Oregon Opportunity Grant, National Student Loan Data System (NSLDS), Common Origination and Distribution (COD), and Financial Aid Administrator Access (FAA- Access). Participates in office outreach events to include planning and presenting financial aid workshops, seminars, etc., which may be outside of traditional office hours, off campus, and/or out of town. Collaborate with campus partners and serve on committees as needed. Conduct outreach to students who need additional assistance by email, phone, and in person with follow-up. This might include students with outstanding requirements, in a denied status, outstanding financial aid offers, encouraging FAFSA submission, etc. Communicate with students throughout their time at SOU on any financial aid needs for their file. (35%) Duties Include: Monitor the FWS Waitlist and reallocate FWS funds according to FWS regulations throughout the year. Provide and authorize the cancellation of unused FWS mid-year. And, re-award FWS to eligible students based on projected available funding levels. With the target goal of spending, while not overspending the allotted Campus-Based FWS funding allocated for the academic year. Assist in further developing the FWS program at SOU. Program Management: Performs program assignments at the discretion of the Director and Senior Financial Aid Manager. Manages multiple Federal or State aid programs, including but not limited to: Pell Grant, Dual Enrollment, Oregon Opportunity Grant, Federal Loan Programs, Return to Title IV, Veterans, private loan processing, scholarships, and Direct Loan functions and graduate programs as needed. This can include, but is not limited to, independently reconciling, processing, administering, and application. Monitors programs for compliance with Federal, State, and Institutional regulations, manages the SAP administration and communication to both students and those who request the information on behalf of the student. Serve on committees as needed by the Office of Financial Aid policies and procedures. Keep current and aware of the financial aid processing calendar independently to make sure program processes are happening when they should be. (10%) Financial Aid Appeal Request Review: Exercises professional judgment when processing unusual circumstances and special circumstance appeals that come through the office. This will require strict adherence to the policy and procedures at SOU in addition to Federal regulation requirements. Review and approve or deny student's requests for budget increases, as needed and reduction of AGI as originally filed on FAFSA to make students eligible for additional aid by using professional judgment under institutional guidelines. Requires knowledge of the acceptable reasons permitted, documents required, and knowledge of how to effect those changes in Banner. Other Duties as Assigned: Due to the consistent and constant changes in Financial Aid on a Federal, State, and Institutional level, this position will have other duties as assigned to meet the needs of the office in addition to remaining in compliance with regulatory updates. Skills, Knowledge, and Abilities Excellent communication skills; ability to effectively communicate information in a clear and understandable manner, both verbally and in writing. Demonstrated customer service experience requiring a very high level of diplomacy and professionalism to effectively handle a broad range of sensitive interpersonal situations. Demonstrated ability to interpret and consistently apply a wide variety of complex policies and procedures where specific guidelines may not always exist. Ability to work with frequent changes in policies and procedures, under pressure of deadlines in a fast-paced environment. Strong analytical and research skills; ability to gather, evaluate, and to develop well-reasoned conclusions and recommendations. Ability to proactively assess work operations and anticipate potential problems; ability to develop and implement strategies for preventing/resolving problems. Ability to effectively perform work of a highly sensitive and confidential nature that requires access to information. Ability to exercise sound judgment and discretion, tact, and diplomacy. Initiative in independently planning, organizing, and performing work assignments within broadly defined parameters. Ability to coordinate several functions and determine the relative importance of each; ability to work with a high level of productivity and accuracy/attention to detail. Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. Excellent computer skills and proficiency with a variety of computer applications, including word processing, spreadsheets, databases, online systems, social media platforms, Internet, as well as online calendaring and email. Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in and outside the University, with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds. Ability to adapt to and work effectively in a heavily bureaucratic environment which requires regular interaction with a number of levels within the organization and multiple outside agencies. Working knowledge, or ability to quickly learn, of university infrastructure, policies, and procedures. Ability to provide training and direction to others, as well as student assistants. Demonstrated ability to meet deadlines, anticipate needs, prioritize multiple tasks, follow through, and work independently without supervision while handling frequent interruptions and rapidly shifting priorities. Skilled at keeping detailed records and following up on various issues. Skilled at streamlining processes to create efficiencies when necessary. Demonstrated ability to work effectively as a team player, coordinate several functions, and determine the relative importance of each; ability to work with a high level of productivity and accuracy/attention to detail. Demonstrated office operations or project management experience. Ability to manage stressful situations with tact and diplomacy and to use sound judgment and discretion, particularly as it relates to handling sensitive and/or confidential information. Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. Physical Demands Regular office activities such as standing or sitting for long periods of time, working with computers, interacting with the general public via phone, email, and in-person. Special Conditions Must be willing to travel and attend training programs off-site for occasional professional development. Must be able to work additional hours and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis. Must be able to successfully pass a pre-employment background check. Under the provisions of the Fair Labor Standards Act (FLSA), this position classification is defined as exempt and is not subject to overtime regulations. The person holding this position is considered a “mandated reporter” under the Oregon Revised Statutes and is required to comply with the requirements set forth by the Oregon Department of Human Services. _________________________ SOU is an equal access AA/EOE committed to achieving a diverse and inclusive workforce In compliance with the Americans with Disabilities Act (ADA), Southern Oregon University will provide, if requested, reasonable accommodation to applicants in need of accommodation in order to provide access to the application, interviewing, and selection process. You are not required to note the presence of a disability on this application. If, however, you require a reasonable accommodation in the application and/or interview process due to disability, requests must be made in a timely manner to Human Resources. Diversity Statement: Southern Oregon University is a welcoming community committed to inclusive excellence and the celebration of diversity. Without diversity, our educational process is diminished. Working together in support of our commitment to diversity, we strengthen and enrich our role as learners, educators, and members of a tightly connected global community. We encourage those who share in our commitment to diversity, to join our community and we expect all our employees to demonstrate an ability and desire to create an inclusive campus community. SOU Land Acknowledgement We want to take this moment to acknowledge that Southern Oregon University is located within the ancestral homelands of the Shasta, Takelma, and Latgawa peoples who lived here since time immemorial. These Tribes were displaced during rapid Euro-American colonization, the Gold Rush, and armed conflict between 1851 and 1856. In the 1850s, the discovery of gold and settlement brought thousands of Euro-Americans to their lands, leading to warfare, epidemics, starvation, and villages being burned. In 1853 the first of several treaties were signed, confederating these Tribes and others together - who would then be referred to as the Rogue River Tribe. These treaties ceded most of their homelands to the United States, and in return, they were guaranteed a permanent homeland reserved for them. At the end of the Rogue River Wars in 1856, these Tribes and many other Tribes from western Oregon were removed to the Siletz Reservation and the Grand Ronde Reservation. Today, the Confederated Tribes of Grand Ronde Community of Oregon (******************* and the Confederated Tribes of Siletz Indians (**************** are living descendants of the Takelma, Shasta, and Latgawa peoples of this area. We encourage YOU to learn about the land you reside on and to join us in advocating for the inherent sovereignty of Indigenous people. Notice to Prospective Employees Section 485 of the Higher Education Act, and The Federal Crime Awareness and Campus Security Act of 1990 (now referred to as the “Clery Act”), require that prospective employees be notified of the availability of SOU's Annual Security and Fire Safety Report. The report provides the annual statistics and campus policies for the reporting of and responding to campus crimes and fires; access to campus facilities; conduct code and campus policies on the use, possession, and sale of drugs/alcohol; and educational/information programs to inform the campus community about campus security procedures and crime prevention. An electronic copy of the Annual Security Report (ASR) can be accessed at the following link: ****************************************************** A physical copy of the ASR is available at no charge upon request. To request a copy, please visit the Office of the General Counsel located in Churchill Hall, 1250 Siskiyou Boulevard, Ashland, Oregon 97520. For more information, call ************, or email ************************.

Compensation Range: : $17.00 - $19.00 The Federal Work Study position is a part-time, student worker opportunity with National University. The student will provide general support and assistance to their selected department and will work on special projects as assigned and in alignment with the student's stated interests and career goals. The Federal Work Study Research Program Assistant will support the administrative processes by providing Doctor of Psychology (PsyD) in Clinical Psychology program within JFKSOPSS. This role plays a critical part in providing current university, program, APA, and DOE compliance via data collection and reporting. Essential Functions: Performs routine general duties as assigned, including compiling reports, collecting data, researching current licensing requirements, writing reports, preparing presentations, managing projects, and other related duties. Provide administrative support to faculty and staff within the PsyD program, including the PsyD Curriculum Committee, Research and Evaluation Committee, Policy Committee, and Admissions Committee. Other duties as assigned. Requirements: Must be a current National University student eligible for work study who has completed a current (2025-2026) FAFSA. Working towards or completed Master's or Doctoral Degree. Ability to work up to 15 hours per week with a varied schedule. Technical / Functional Skills: Strong verbal and written communication skills. Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, Teams. Highly organized with strong attention to details. Experienced in multitasking and prioritizing tasks in a fast-paced environment. Skilled in managing time effectively and meeting deadlines. Ability to complete projects in a timely manner. High level of integrity regarding confidential information. #LI-DNI Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate's qualifications, skills, and competencies. Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University's total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family. For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here. National University is committed to maintaining a high-quality workforce representative of the populations we serve. National University employs more than 4,500 faculty and staff and serves over 45,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our student population, including adult learners and working professionals. National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University.

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date. Weekly Work Hours 40 Compensation Range Staff Range N06 Salary Minimum $66,900.00 Annually FLSA United States of America (Exempt) Type Staff * The Student Success Coach is an essential role designed to provide concierge-styled student case management, providing comprehensive support including advising, career exploration, continuous progress monitoring, and connection to a broad network of internal and external wrap-around services. * Providing high-impact engagement and continuous monitoring, tracking, and support from enrollment to completion, Success Coaches are the consistent single point of contact, responsible for helping students to navigate their higher education journey towards a career. * Success Coach teams serving traditional, dual credit/early college/P-Tech, continuing education, and a variety of other specialized student populations, including but not limited to students thriving through their first year experience. * Leverages emerging technology to streamline student communication, tracking, and service efficiencies. Required Knowledge, Skills, and Abilities * Knowledge of the purpose of community colleges and the vision of Dallas College. * Knowledge of Dallas College certificates, programs and degrees. * Demonstrate a thorough understanding of college and community resources that address holistic student needs including student basic needs, mental health and wellness, career and transfer preparation, and student development, leadership, and advocacy programming. * Demonstrate general knowledge of baseline financial aid and FAFSA information. * Knowledge of Dallas College, State and Federal policies and procedures impacting service to students (FERPA, TSI-A, Dallas College Board Policies, Title IX, etc.) * Ability to leverage emerging technology to track and monitor student progress towards completion goals. * Demonstrate experience preparing concise and clear written and verbal reports detailing case management activity and outcomes. * Ability to assist students in identify and navigating barriers that impact retention, persistence completion, and success. * Demonstrate and be able to apply contemporary research which underpins high impact coaching, advising, and student success strategies. * Demonstrate a depth of knowledge and experience in relation to academic advising, coaching, Guided Pathways, first-year experience, retention, and career services. * Demonstrate strong commitment to shared accountability and high-quality customer service and care. * Demonstrate experience effectively engaging and supporting students in a remote work environment. * Be familiar with relevant national policies, practices and legislation that relates to retention, success coaching, and pathway development and support. * Respond appropriately to issues in a dynamic rapidly changing educational/economic environment. * Demonstrate an understanding of emerging technologies and the effective application of service technologies to enhance student academic planning, tracking, and engagement with internal and external resources and supports. * Demonstrated ability to work effectively with students. * Experience working with underserved and marginalized communities. * Demonstrate a commitment to continuous learning and professional development. * Excellent time management, organization, problem-solving, and communication skills. Demonstrate strong listening, writing and verbal skills. * Excellent interpersonal skills using collaboration, tact, patience, and courtesy. Physical Requirements Normal physical job functions performed within a standard office environment. Reasonable accommodations may be made for individuals with physical challenges to perform the essential duties and responsibilities. Minimum Qualifications * Bachelor's degree or higher in higher education, student development, community college leadership or related field as confirmed by official transcripts. Master's degree preferred. Official transcripts required. * Minimum three (3) years of experience in academic advising, success coaching, first-year experience, or retention within student services or higher education. * Ability to work extended hours beyond the regular 8:00 am to 5:00 pm workday especially during heavy registration peak times including nights and weekends. * Bilingual or multilingual skills preferred. * *Will be subject to a criminal background check. Some positions may be subject to a fingerprint check.* Key Responsibilities * Serve as the central, ongoing case manager for an assigned caseload of Dallas College students. * Provide highly engaged, high quality customer service. * Provide professional academic advising, career exploration, relevant resource referrals, orientation, and registration assistance to new and continuing Dallas College students. * Provide timely responses (within 1 business day) to student's inquiries via phone, email, and technology applications (i.e., Navigate, two-way texts, etc.) * Collaborate with a broad network of internal and external partners to connect students to additional supports that address student needs and support their success. * Utilize technology (Colleague, Blackboard, Navigate, Greenlight, Salesforce, etc.) to streamline student communications, nudges, and progress monitoring. * Collaborate with Pathway Specialists to assist unassigned students in selecting a pathway and program of study. * Collaborate across the division to develop and implement high-impact engagement and support strategies that promote a sense of belonging and strengthened student outcomes. * Track student milestones using technology and the Dallas College integrated Advising and Career Development syllabus. * Develop, manage, and communicate services and resources through program promotions, class presentations, training sessions, and faculty and community collaborations. * Participate in ongoing relevant professional development to ensure implementation of current strategies and promising practices. * Prepares reports, proposals, and recommendations for overall programs; keeps detailed records of assigned activities. * Completes required Dallas College Professional Development training hours per academic year. * Performs other duties as assigned. The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Incumbents may be directed to perform job-related tasks other than those specifically presented in this description. Position requires regular and predictable attendance. About Us Since 1965, Dallas College, formerly Dallas County Community College District, has served more than three (3) million students. Comprising seven campuses located around the Dallas/Fort Worth area, we are one of the largest community college systems in the state of Texas. We strive to be a leader in the community college space, placing students at the center of everything we do. Dallas College is committed to cultivating an environment of opportunity and belonging for all students and employees. We recognize that the Dallas College workforce, and the diverse talent that stems from it, is directly linked to our success. We are part of an equal opportunity system that provides education and employment opportunities without discrimination on the basis of any protected attribute, including race, color, religion, national origin, sex, disability, age, sexual orientation, gender identity or gender expression, veteran status, pregnancy or any other basis protected under applicable law. In accordance with applicable law, Dallas College will make reasonable accommodations for applicants and employees' religious practices and beliefs, as well as any mental health or physical disability needs. #LI-MB1 Applications Deadline January 28, 2026