SAS Business Analyst - Marketing
Dexian
Columbus, OH
Business Analyst - Audience Management, Auto Finance RESPONSIBILITIES Collaborate with business partners to gather requirements and document technical specifications. Interpret marketing strategy and translate it into data and code. Have or develop a working knowledge of marketing campaign data and procedures. Pull data from internal and external data sources via SQL and SAS. Develop, debug, and execute SAS/SQL code to define populations for campaigns. Assess and maintain data and process integrity. Understand nuances in the process and data while effectively relaying those to partners in a consultative manner to optimize marketing programs. Complete projects from start to finish without supervision. QUALIFICATIONS Bachelor's or Master's degree in Quantitative field preferred: Computing and Information Theory, Business (Quantitative focus), Statistics , Applied Mathematics , Econometrics , Biostatistics , or Operations Research . 5+ years of experience with SQL on various platforms such as Teradata, DB2, Oracle, or SQL Server. Strong logic and problem-solving skills, exceptional data skills, ability to learn the business, innovate by designing new processes, and understand business strategy to effectively consult on the design and execution of Marketing programs. Results-oriented with proactive approach to eliminating problems. Ability to articulate root causes and comfortable escalating concerns when necessary. Proactively raises concerns when timelines are in jeopardy of not being met. Excellent time management and ability to prioritize with strong organizational skills and attention to detail; quality oriented. NICE TO HAVE Experience in Campaign Marketing and knowledge of targeted marketing campaigns SAS Base Certification and/or additional certification levels Financial Service industry experience desired, but open to evaluating candidates from any industry with a Database or Analytics background. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.$47k-73k yearly est. 4d agoRemote W2 Contract Req: Full Stack ASP.Net Developer (Remote/USA)
Trimah Technologies LLC
Remote job
Please note: USC/GC only You will develop end-to-end features for our healthcare portal applications, working across the full technology stack from database to user interface. This role involves building new patient-facing and clinical workflows while modernizing our existing application architecture. You'll spend approximately 60% of your time on feature development for roadmap deliveries including creating lo-fi/hi-fi mockups for new features, implementing Angular components, building C# backend services, creating database schemas, and integrating with external systems. The remaining 40% will focus on technical improvement initiatives including performance optimization, reducing technical debt, refactoring legacy code patterns, and implementing scalability enhancements. You will work independently to translate business requirements into user interface designs and technical implementations, collaborate with backend specialists on API contracts, and participate in architecture discussions to shape our platform's evolution. This position requires versatility to context-switch between frontend and backend work while maintaining code quality and adhering to healthcare compliance requirements. You'll need to navigate ambiguous requirements, proactively communicate blockers, and bring innovative ideas to improve both user experience and technical architecture. Skills: Required: 7+ years of full-stack software development experience with C# and modern JavaScript frameworks Healthcare or clinical application development experience with patient portal or member-facing applications Expert-level C# with .NET Core for backend API development and business logic Expert-level Angular (version 12 or higher) and TypeScript for frontend development Strong experience designing and consuming RESTful APIs Solid expertise with Entity Framework Core and SQL Server for data access and modeling Experience with Azure AD B2C authentication and authorization implementation Proficiency in modern frontend technologies including HTML5, CSS3/SCSS, and responsive design principles. Proven experience integrating AI/ML services into production applications (Azure Cognitive Services, OpenAI, or similar platforms) Strong communication skills with ability to work effectively with both technical and non-technical stakeholders Comfortable working in environments with ambiguity and evolving requirements Proactive problem-solver who surfaces blockers early and drives solutions Collaborative team player who brings innovative ideas for features and technical improvements Preferred: Legacy application migration and modernization experience Azure cloud services familiarity (App Services, Azure Functions) Performance optimization and scalability improvements in production systems Azure DevOps and CI/CD pipeline experience$70k-94k yearly est. 2d agoProject Manager
Allied Consultants, Inc.
Remote job
Allied Consultants, Inc is a proudly Austin based firm with over 33 years of experience delivering top-tier technical and business professionals within Texas State Agencies. We are currently seeking an experience Project Manager to play a key role within a high-impact technical services team. **Location of job: Remote** Responsibilities The client requires the services of a Technical Project Manager, hereafter referred to as Candidate, who meets the general qualifications for this role and the specifications outlined in this document for the client. The Worker will lead cross-functional teams through the execution of complex technical projects, including the GIS migration to Azure cloud initiative. This role requires strong experience managing enterprise-level projects involving GIS Enterprise and Azure cloud environments, software development(.NET), DevOps practices, and spatial data integration. The Candidate will be responsible for delivering multiple projects on schedule and within budget by applying project management best practices, ensuring scope alignment, managing stakeholder expectations, and tracking project risks and issues. The ideal candidate will have technical acumen to understand architecture and integration efforts and provide oversight across SDLC phases using Agile methodologies. ESSENTIAL FUNCTIONS: Project Management: Lead the end-to-end management of GIS Enterprise and Geodatabase migration and Azure-based technical initiatives. Stakeholder Engagement: Facilitate communication between technical teams, business units, and leadership to ensure alignment. Technical Oversight: Understand and manage technical solution roadmaps in Azure, including DevOps CI/CD and software integration strategies. Agile Delivery: Apply Agile methodologies (Scrum/Kanban) to drive sprint planning, backlog grooming, and delivery milestones. Risk Management: Proactively manage project risks, issues, dependencies, and mitigation strategies. Performance Monitoring: Oversee quality assurance and monitor solution performance in collaboration with technical leads. Documentation: Ensure the creation and maintenance of key project documents such as charters, plans, reports, and dashboards. Compliance: Support client's regulatory obligations in the Oil, Gas, and Energy sector through disciplined delivery and documentation. Qualifications Minimum (Required): Graduation from an accredited four-year college or university with a degree in computer science or a related field 8 years of: Experience managing SDLC-based projects using Agile/Scrum Strong leadership and ability to manage cross-functional technical teams Experience with resource planning, project budgeting, and vendor coordination Excellent communication, presentation, and reporting skills Highly organized and able to manage multiple projects at once and meet deadlines Extensive skill in effective verbal and written communications with stakeholders 6 years of: Experience in Technical project management for cloud-based (Azure preferred) enterprise initiatives Familiarity with Azure DevOps, CI/CD, and related tools and workflows Experience managing or coordinating projects involving .NET Core, C#, SQL Server Experience in creating project plans, dashboards, Gantt charts, and executive status reports Meticulous attention to detail with an ability to produce high-quality work in a dynamic environment 5 years of: Experience as project manager, Working with ESRI GIS products, ArcGIS Pro, ArcGIS Online, ArcGIS Server web services, geospatial databases (e.g. Oracle spatial, SQL Server, Azure DevOps) Preferred (Optional): 6 years of: Experience with mainframe modernization or transformation projects (added advantage) Overview At Allied Consultants, we value our consultants and are committed to providing an exceptional experience including: Highly competitive pay rates Local support staff for responsive, personal service Comprehensive benefits package, including: Medical insurance (with employer cost sharing) Life insurance A 401(K) plan with company match Flexible spending through a cafeteria plan Candidates selected for interviews will be subject to a criminal background check and may be required to pass a drug screening, in compliance with federal and state regulations. All offers of employment are contingent upon successful completion of these checks. Allied Consultants is a proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.$82k-116k yearly est. 2d agoAssociate/Analytics (Risk, Investigations & Analytics practice)
CRA International, Inc.
Remote job
About Charles River Associates Charles River Associates is a leading global consulting firm that provides economic, financial, and business management expertise to major law firms, corporations and governments around the world. CRA advises clients on economic and financial matters pertaining to litigation and regulatory proceedings, and guides corporations through critical business strategy and performance-related issues. Since 1965, clients have engaged CRA for its combination of industry experience and rigorous, fact-based analysis that provide clients with clear, implementable solutions to complex business concerns. Position Overview An Analytics Associate in the Risk, Investigations & Analytics practice will support complex investigations conducted for government agencies and regulators, financial institutions, and law firms. You will perform intensive and advanced analysis of disparate sets of structured data for business disputes, regulatory and enforcement matters, and securities litigation. In addition to structured data analysis, an Associate will help develop documentation and visualizations to be delivered to external clients. You will work collaboratively with others on the RIA team as well as professionals from other areas of Charles River Associates. Responsibilities include (but are not limited to): * Developing a targeted, in-depth understanding of client needs to help resolve their issues through reactive or proactive measures * Assisting with the collection, loading, standardization, and identification of relevant structured data for analysis * Reviewing disparate sets of transactional and financial data for the purposes of complex litigation * Developing custom dashboards and visualizations to highlight trends, outliers, and opportunities, empowering clients to make strategic business decisions * Assisting with the development of final deliverables, reports, and presentations to be distributed to clients * Meeting expectations regarding case deadlines and budgetary restrictions while working simultaneously on several time-sensitive engagements * Travel as required for data collections, site visits, and client meetings Desired Qualifications * Bachelor's Degree in Finance, Accounting, Economics, Computer Science, Management Information Systems, or Mathematics; * Recent graduates or individuals without directly relevant experience may be hired into the Analyst title * Up to 2 years of relevant work experience in financial/economic analysis, preferably in a consulting firm (we are accepting applications from recent graduates and candidates in the workforce) * Recent graduates or individuals without directly relevant experience may be hired into the Analyst title; * Strong interpersonal, communication, and technical skills; * Motivated with the ability to adapt to new settings and challenges; * Experience with SQL, VBA, Python, or R; * Familiarity with relational database systems such as MS SQL Server or Oracle Database; * Experience with visualization and dashboarding tools such as Tableau or Qlikview; * An understanding of cloud computing software such as Amazon Web Services (AWS) or Microsoft Azure. To Apply To be considered for a position in the United States, we require the following: * Resume - please include current address, personal email and telephone number; * Cover letter - please describe your interest in CRA and how this role matches your goals. If you are interested in applying for one of our international locations, please visit our Careers site to view and apply for available jobs. Career Growth and Benefits * CRA's robust skills development programs, including a commitment to offering 100 hours of training annually through formal and informal programs, encourage you to thrive as an individual and team member. Beginning with research and analysis skill building, training continues with technical training, presentation skills, internal seminars, and career mentoring and performance coaching from an assigned senior colleague. Additional leadership and collaboration opportunities exist through internal firm development activities. * We offer a comprehensive total rewards program including a superior benefits package, wellness programming to support physical, mental, emotional and financial well-being, and in-house immigration support for foreign nationals and international business travelers. Work Location Flexibility CRA creates a work environment that enables our colleagues to benefit from being together in the office to best deliver on our promise of career growth, mentorship and inclusivity. At the same time, we recognize that individuals realize a range of benefits when working from home periodically. We currently ask that individuals spend 3 to 4 days a week on average working in the office (which may include traveling to another CRA office or to a client's location), with specific days determined in coordination with your practice or team. Our Commitment to Equal Employment Opportunity Charles River Associates is an equal opportunity employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, status as a protected veteran, or any other protected characteristic under applicable law. Salary and other compensation A good-faith estimate of the annual base salary range for this position is $92,500 - $105,000. Stating pay within this range may vary based on factors such as education level, experience, skills, geographic location, market conditions, and other qualifications of the successful candidate. This position may be eligible for additional bonus incentive compensation. CRA offers a comprehensive benefits package, subject to eligibility requirements, which may include: medical, dental, and vision insurance; 401(k) retirement plan with employer match; life and disability insurance; paid time off (vacation, sick leave, holidays); paid parental leave; wellness programs and employee assistance resources; and commuter benefits.$92.5k-105k yearly Auto-Apply 60d+ agoSoftware Engineer
Impower.Ai
Columbus, OH
Software Engineer - Internal Product Team Division: Impower Solutions (Agility Partners) About Impower Impower is the technology consulting division of Agility Partners, specializing in automation & AI, data engineering & analytics, software engineering, and digital transformation. We deliver high-impact solutions with a focus on innovation, efficiency, and client satisfaction. Role Overview We're building a high-performing internal product team to scale our proprietary tech stack. As a Software Engineer, you'll contribute to the development of internal platforms using modern technologies. You'll collaborate with product and engineering peers to deliver scalable, maintainable solutions that drive Impower's consulting capabilities. Key Responsibilities Development & Implementation Build scalable APIs using TypeScript and Bun for high-performance backend services. Develop intelligent workflows and AI agents leveraging Temporal, enabling robust orchestration and automation. Move and transform data using Python and DBT, supporting analytics and operational pipelines. Contribute to full-stack development of internal websites using Next.js (frontend), Elysia (API layer), and Azure SQL Server (database). Implement CI/CD pipelines using GitHub Actions, with a focus on automated testing, secure deployments, and environment consistency. Deploy and manage solutions in Azure, including provisioning and maintaining infrastructure components such as App Services, Azure Functions, Storage Accounts, and SQL databases. Monitor and troubleshoot production systems using SigNoz, ensuring observability across services with metrics, traces, and logs to maintain performance and reliability. Write clean, testable code and contribute to unit, integration, and end-to-end test suites. Collaborate in code reviews, sprint planning, and backlog grooming to ensure alignment and quality across the team. Innovation & Strategy Stay current with emerging technologies and frameworks, especially in the areas of agentic AI, orchestration, and scalable infrastructure. Propose improvements to internal platforms based on performance metrics, developer experience, and business needs. Contribute to technical discussions around design patterns, tooling, and long-term platform evolution. Help evaluate open-source tools and third-party services that could accelerate development or improve reliability. Delivery & Collaboration Participate in agile ceremonies including sprint planning, standups, and retrospectives. Collaborate closely with product managers, designers, and other engineers to translate requirements into working solutions. Communicate progress, blockers, and technical decisions clearly and proactively. Take ownership of assigned features and enhancements from ideation through deployment and support. Leadership Demonstrate ownership and accountability in your work, contributing to a culture of reliability and continuous improvement. Share knowledge through documentation, pairing, and informal mentoring of junior team members. Engage in code reviews to uphold quality standards and foster team learning. Actively participate in team discussions and help shape a collaborative, inclusive engineering culture. Qualifications 2-4 years of experience in software engineering, ideally in a product-focused or platform engineering environment. Proficiency in TypeScript and Python, with hands-on experience in full-stack development. Experience building APIs and backend services using Bun, Elysia, or similar high-performance frameworks (e.g., Fastify, Express, Flask). Familiarity with Next.js for frontend development and Azure SQL Server for relational data storage. Experience with workflow orchestration tools such as Temporal, Airflow, or Prefect, especially for building intelligent agents or automation pipelines. Proficiency in data transformation using DBT, with a solid understanding of analytics engineering principles. Strong understanding of CI/CD pipelines using GitHub Actions, including automated testing, environment management, and secure deployments. Exposure to observability platforms such as SigNoz, Grafana, Prometheus, or OpenTelemetry, with a focus on metrics, tracing, and log aggregation. Solid grasp of software testing practices and version control (Git). Excellent communication skills, a collaborative mindset, and a willingness to learn and grow within a team. Why Join Us? Build impactful internal products that shape the future of Impower's consulting capabilities. Work with cutting-edge technologies in a collaborative, innovation-driven environment. Enjoy autonomy, growth opportunities, and a culture that values excellence and people.$57k-75k yearly est. 4d agoPrincipal Consultant - Cloud Infrastructure
Neudesic, An IBM Company
Remote job
About Neudesic: Passion for technology drives us, but it's innovation that defines us . From design to development and support to management, Neudesic offers decades of experience, proven frameworks and a disciplined approach to quickly deliver reliable, quality solutions that help our customers go to market faster. What sets us apart from the rest, is an amazing collection of people who live and lead with our core values. We believe that everyone should be Passionate about what they do, Disciplined to the core, Innovative by nature, committed to a Team and conduct themselves with Integrity. If these attributes mean something to you - we'd like to hear from you. Role Profile Neudesic Principal Consultants on our Cloud Infrastructure Services team are thought-leaders for clients, with a successful history of providing unique, well thought out architecture, design, development, and deployment solutions to complex business challenges. They are market leaders contributing to internal and external communities, growth and support of local teams. In addition, they assist regional account teams thru executive level presentations, statements of work and proposals, and exemplary delivery of solutions. They are deeply experienced with large-scale cloud infrastructure solutions, and have extensive experience in a leadership role. The ideal Principal Consultant - CIS candidate has senior-advanced level knowledge and experience in designing, migrating, and implementing complex hosting solutions and migrations on Cloud platforms primarily on Azure. The position is customer facing and will work closely with market leadership on both technical sales pursuits as well as technical delivery oversight. This position will work with Product Owners, Applications Owners, Network and Security teams to design and deliver the best solutions for large scale infrastructure cloud solutions. Responsibilities: Design and deploy highly available, scalable and secure cloud infrastructure with a focus on Azure (AWS and GCP is a plus) using industry best practices leveraging the WAF and CAF frameworks. Implement infrastructure migration methodologies and techniques to migrate workloads into Azure. Design and develop automation to support continuous delivery and continuous integration process. Work closely with the Development and Operations teams to build and maintain CI/CD pipelines to support automated deployment of infrastructure. Understanding of Azure Database technologies (both IaaS and PaaS) and options to support the migration process. This will include and not limited to Azure database migration technologies and refactoring options. Analyze and resolve configuration issues in development, test, and production environments. Build effective monitoring, logging and auditing of production systems to ensure compliance with mandated compliance policies (e.g., HIPAA). Experience implementing secure (zero trust) infrastructure on Azure. Microsoft Partner Funding options management for the region. Work with solution offering teams that will be delivering and development of content for sales support. Manage and mentor group of consultants and advise on career path. Key Technology Requirements: Cloud Infrastructure: Virtual Machines, Azure Database and storage technologies (Storage Accounts, SQL Server, CosmosDB), Virtual Networks, Azure Site Recovery, Traffic Manager, Azure Automation, ARM Templates, Azure Load balancer, API Gateway and Azure AD. Cloud Management: Policy, RBAC roles, Cost Management, Monitor and Alerting, Site Recovery, Disaster Recovery On-premise infrastructure: Active Directory, DNS, VMWare, Hyper-V, firewalls, routing Identity and user management solutions provided by Azure or 3rd party. Azure DevOps, Visual Studio Team Server (VSTS), Jenkins, Github, Octopus Deploy Experience with Automation scripting including PowerShell and other configuration as code tools. Deployment automation languages and tools such as Terraform, JSON Template, Ansible Experience with Azure and 3rd party monitoring tools Experience with Windows and Linux-based operating system configuration, automation and management Azure WAF (Well Architected Framework) and CAF (Cloud Adoption Framework) knowledgebase Additional Skills & Competencies: Bachelor's Degree in Computer Science, or equivalent work experience. 10+ years of experience in cloud infrastructure and networking roles Must be a self-starter who requires minimal supervision. Hands-on experience with infrastructure deployment using Terraform. Strong background in Azure configuration, architecture, and deployment. Experience with AI solution deployment within cloud environments. Experienced in problem solving, and able to follow a methodical implementation process. Excellent interpersonal and organizational skills, ability to handle diverse situations, multiple projects and rapidly changing priorities. Prior experience in the utilities industry strongly preferred. Ability to communicate with clients at all levels. Ability to travel up to 25% Technology Plus: Microsoft Azure certified - specifically AZ300 and AZ301 Knowledge and/or experience of Microsoft Azure Synapse, Azure Data Factory and Azure Data Lakes Knowledge of Microsoft Partner Funding programs Experience with AWS and GCP Neudesic also offers a competitive benefits package that includes: Medical, Dental, Vision, Life and Disability insurance 401(k) Retirement Plan Paid Time Off & Paid Sick Leave Employee assistance program and other benefits Accommodations currently remain in effect for Neudesic employees to work remotely, provided that remote work is consistent with the work patterns and requirements of their team's management and client obligations. Subject to business needs, employees may be required to perform work or attend meetings on-site at a client or Neudesic location. Phishing Scam Notice Please be aware of phishing scams involving fraudulent career recruiting and fictitious job postings; visit our Phishing Scams page to learn more. Neudesic is an Equal Opportunity Employer All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Neudesic is an IBM subsidiary which has been acquired by IBM and will be integrated into the IBM organization. Neudesic will be the hiring entity. By proceeding with this application, you understand that Neudesic will share your personal information with other IBM companies involved in your recruitment process, wherever these are located. More Information on how IBM protects your personal information, including the safeguards in case of cross-border data transfer, are available here: ***************************************************$95k-126k yearly est. 1d agoTechnical Support Analyst (US Remote)
First Advantage
Remote job
At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. This role is currently remote, and the position's core hours are North American. This position will act as a liaison between the departments within the organization and the clients to ensure that the background checking process is smooth by preventing problems from arising and resolving them when they occur. The role is dynamic: On any given day, the team will simultaneously be answering product questions, identifying bugs, implementing technical solutions, and escalating work to engineering teams. The team can resolve over 90% of incoming support requests internally, escalating only the most complicated to engineering teams for final analysis and resolution. Who You Are: If you are a motivated individual with a service-oriented mindset, a strong background in Integrating applications, and a desire to excel in a dynamic support environment, we encourage you to apply for the Tier 2 Application Support Specialist role. Join our team and contribute to the continuous improvement of our systems while providing exceptional support to our valued customers. Expected hours are 9:00am-6:00pm ET/6:00am-3:00pm PT What You'll Do: Provides courteous, efficient, and professional technical support by phone and email to customers across all verticals. Communicate and interact with fulfillment departments regarding issues related to the Verifications, Criminal, OHS, Order Creation, Finance, etc., specific rush order requests, and overall assistance to enhance and improve the rapid resolution of client issues and requests. Ensure that all requests and case management workflows are resolved in a timely manner to meet contractual SLAs and client expectations. Effectively communicate with clients, management and team members on an as needed basis with issue resolution. Uses professional concepts and company policies and procedures to solve a wide range of difficult problems in imaginative and practical ways. What You May Need to be Successful: Works beyond routine tasks, utilizing increasingly specialized knowledge of relevant FA technologies. Exercises systematic proficiency in some specialized skills which display depth and breadth within a single application OR several applications/technologies. Troubleshoots intermediate to advanced problems and recommends appropriate actions. Provides support case/ JIRA follow-up until resolution, ensuring proper escalation procedures are followed for unresolved issues. Manages customer expectations and competing priorities. Conducts research on customer incidents to help create Knowledge Articles, reusable solutions, and other duties as assigned. Uses written communication skills to update case documentation as well as using, modifying, and creating knowledge base articles. Escalates issues and works directly with Products/ Engineering to resolve complex support problems. Proficiency in applications like, Atlassian (JIRA), Confluence, AWS, SFTP, Integrations, Single Sign-On (SAML), Admin Client, I-9, Workforce Monitoring Strong experience with MS SQL Server & SQL based application Maintenance and support - Operations (Tier 2 Support) experience in large-scale, distributed systems running 24/7/365 Solid understanding of integration technologies such as APIs (REST, SOAP, XML, JSON, Web Services). Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues efficiently. Excellent communication skills and the ability to work collaboratively with both technical and non-technical teams. Detail-oriented, with strong organizational and multitasking abilities Proven experience in application or production support, preferably in a role focused on application support. Familiarity with database technologies (SQL, MongoDB). Basic understanding of HTML debugging and XSLT transformations. Experience with ITIL-based support processes or service management tools (e.g., ServiceNow, Jira). What Are You Waiting For? Apply Today! You have learned a little about us today - we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! The salary range for this position is approximately $55,000-75,000 base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.$55k-75k yearly Auto-Apply 33d agoEnterprise Apps & Analytics Project Manager
Great Parks
Remote job
Join us and be a part of an organization that truly benefits our community through recreation, conservation and sustainability. This position is part of an IT department that works cross-functionally across divisions to deliver solutions that improve our guest experiences operational efficiency and data collection. The Enterprise Applications & Analytics Project Manager will be a multitalented individual who has the experience and skills to lead projects, implement and support enterprise applications and manipulate data for integration, reporting and dashboards. The IT department is a team of eight who work collaboratively to achieve our goals. The person in this role will have many opportunities to learn and develop their skills while working on a close-knit team. Great Parks is an Ellequate Bronze Certified Workplace meaning we have established a strong foundation of benefits, policies and practices to promote a fair and transparent workplace, supporting employee well-being. Be a part of an inclusive organization that enriches the region by inspiring nature-based experiences, celebrating cultural heritage and building strong and healthy communities through our dedicated staff, volunteers and friends. This position is eligible for remote work one day a week once the initial onboarding period has been successfully completed. The successful candidate will do the following: Project Leadership Lead and mentor a team of cross-functional members. Manage project timelines and resources for enterprise systems and analytics initiatives. Utilize project management methodologies and tools for smooth project delivery and regular communication. Provides effective project communications, both written and verbal, regarding project status, tasks, issues, etc. Enterprise Applications Management Lead the planning, implementation, upgrade, optimization, and support of enterprise applications, such as financial, asset management, reservation system, point-of-sale system. Manage integrations between recreation systems, finance, facilities, GIS, CRM, digital experience platforms. Provide enterprise application support to end users. Collaborate with business units to ensure systems meet functional requirements and are aligned with organizational goals. Understand the needs for enterprise reporting and planning. Establish and maintain excellent vendor relationships to share enhancement or new functionality requests, learn about product roadmaps, and ensure SLAs for application platforms. Data & Analytics Strategy Develop a Parks & Recreation analytics program focused on: Budget analytics; expenses and revenue analytics Program participation trends Facility utilization Community engagement data; guest satisfaction data Staff and volunteer management metrics Create dashboards and self-service reporting for executive leadership and business unit management utilizing BI solutions and reporting tools (e.g., Power BI, Tableau, others). Promote data governance, data quality, and standardization across the organization. Cross-Functional Collaboration and Training Serve as a liaison between IT and business units to ensure system functionality and workflow supports daily operations and long-term planning. Create and deliver training material for end users regarding the use of enterprise applications and workflows across multiple staff members and/or divisions. Work closely with Guest Experiences, Marketing, Conservation & Parks, Finance, Human Resources and IT to align systems, training and reporting needs. Innovation & Service Optimization Identify opportunities to automate processes and enhance business insights. Identify technology-driven opportunities to improve the experience for guests registering for programming or events, reserving facilities, initiating point-of-sale transactions, etc. Lead initiatives such as mobile app integration, online payments and real-time park or facility updates. Stay current with technology trends relevant to Parks & Recreation. Investigate and propose innovative solutions (e.g., AI/ML in analytics, low-code platforms). Participate in user adoption and change management efforts for new tools and systems. Governance & Compliance Ensure compliance with industry standards (e.g., open data policies, PCI compliance, ADA standards). Support internal and external audits by ensuring systems and data process are well-documented and secure. Typical Skills & Tools ERP Systems: Financial Enterprise application Enterprise Asset Management and Work Orders Reservation Management and Point-of-Sale System CRM ESRI ArcGIS (integration) Digital Experience Platform: Kentico Xperience (integration) Others BI Tools: Power BI, SQL queries, Tableau Databases: SQL Server Project Management: Smartsheet Prepares purchase requisitions and approves where applicable. Adheres to purchasing card procedures and submits expenditures for supervisor approval. Performs job duties in accordance with Great Parks' policies, procedures, and performance expectations. Maintains confidentiality of confidential and sensitive information. Works assigned schedule, exhibits regular and punctual attendance and works outside of normal schedule as required. Performs other duties as assigned. QUALIFICATIONS An appropriate combination of education, training, course work and experience may qualify an applicant to demonstrate required knowledge, skills, and abilities. An example of an acceptable qualification is: Bachelor's Degree (required) in Information Systems, Computer Science, Data Science, Business Administration with IT/Analytics focus, or similar. Years of Experience: 7-10+ years in IT, enterprise applications, and/or data analytics 3-5+ years in a leadership or supervisory role Core Experience Areas: Leading enterprise application implementations (e.g., ERP, CRM, Financial systems) Project management including managing cross-functional teams to ensure alignment of enterprise applications with operational needs, efficiency and planning Providing technical support and training to end users for enterprise applications Data strategy, governance, and reporting BI tools and platforms (e.g., Power BI, Tableau, SAP BusinessObjects) Data integration and architecture (ETL tools, APIs) Knowledge of enterprise systems like Microsoft Dynamics, Salesforce, etc. Additional Skills/Experience: Experience with cloud applications or platforms Familiarity with modern data warehouse technologies Experience in project management methodologies Understanding of business operations and KPIs Participation in driving digital transformation or process improvement initiatives Ability to submit a fingerprint check to successfully pass a criminal background check through the FBI and the Ohio BCI. Ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements. LICENSE OF CERTIFICATION REQUIREMENTS State Motor Vehicle Operator's License that meets GP current carrier guidelines. We offer an excellent benefit package that includes medical, dental and life insurance; paid vacation, 11 holidays and sick time; enrollment in Ohio Public Employees Retirement System and free or discounted use of many Great Parks of Hamilton County recreational activities. Great Parks is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, ancestry, disability, military status, or any other classification protected under applicable law.$66k-79k yearly est. Auto-Apply 15d agoData Analyst
Total Quality Logistics, Inc.
Remote job
Country USA State Ohio City Cincinnati Descriptions & requirements About the role: A Data Analyst for TQL will build scalable reports, visualizations, and models to uncover insights and drive business decisions. They will help identify and resolve issues with existing reports and discover future solutions utilizing industry-leading technologies. Responsibilities include collaborating on large-scale operational questions with an analytical mindset to help the business make informed decisions. What's in it for you: * Competitive base salary of $60,000 - $72,000, plus a comprehensive benefits package and company perks. * Advancement opportunities with aggressive and structured career paths * Flexible work hours and work-from-home options * Access to the latest emerging technologies * Reimbursement for continuous education and technical training * Be a part of a company with a history of investing in people and technology * We win wherever we go - Voted a 2019-2025 Computerworld Best Places to Work in IT What you'll be doing: * Consult with end users across multiple departments to understand reporting needs and challenges * Perform exploratory data analysis and apply statistical methods to identify trends, patterns, and correlations within the data * Take ownership of reporting and analytic solutions from inception to completion, providing follow-up communication and deliverables until requirements are met * Deliver results with accuracy and urgency on multiple projects * Provide quality customer service to a diverse group of internal customers What you need: * Bachelor's degree in Analytics, Computer Science, Economics, Statistics or related * 1-3 years of professional IT experience (internships/co-ops qualify) * Basic knowledge of a programming language commonly used in data analysis, such as Python or R * Exceptional aptitude for applied mathematics, statistics and computer programming * SQL Server Management Studio (SSMS) or other Relational Database Management Systems (RDBMS) like MySQL, Oracle, or PostgreSQL * Exposure to data modeling with Star and Snowflake schemas * Familiarity of database concepts such as Normalization, Entity Relationship Diagrams, and Row Level Security (RLS) * Strong verbal and written communication skills * Exposure to data visualization concepts and techniques Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered. About Us Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck. What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big. Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. If you are unable to apply online due to a disability, contact recruiting at ****************** *$60k-72k yearly 28d agoSenior Manager, Data Management
Amynta Group
Remote job
We're thrilled that you are interested in joining us here at the Amynta Group! ABOUT AMYNTA Amynta Group is an independent, customer-centered company, providing innovative insurance and protection solutions across a diverse range of customers and industries with more than $3.54 billion in managed premium and 2,000 associates across North America, Europe, and Australia. At Amynta, we are committed to recruiting, developing, promoting and retaining talented individuals of all backgrounds and life experiences in a safe and welcoming environment. Our teammates, customers, partners, owners, and the communities in which we live and operate benefit from us all nurturing a diverse and inclusive company. A career with Amynta offers: • A fun, fast-paced culture • An opportunity to grow and develop your career • Professional development opportunities • A workplace that supports and promotes workplace diversity, equity and inclusion • The chance to work with the best in the business! BENEFITS WE OFFER • Healthcare • 401K • PTO POSITION SUMMARY The Amynta Group is seeking a senior manager of data management with deep domain knowledge of the Insurance and Warranty industries to join the Enterprise Data Team to build and maintain data systems and datasets that support our entrepreneurial business requirements. Working with and supporting your peers in this team, you will create and manage our data architecture including data extraction, transformation, and storage in SQL databases. The data architecture that you design will feed our Power BI visualizations, dashboards, and reports. JOB TYPE* FULL-TIME SALARY LOCATION* REMOTE KEY RESPONSIBILITIES* Design, develop and maintain our data infrastructure using the Microsoft stack including Fabric, Azure Synapse, SQL Server, Power BI, Power Query, and Power Data Flows Extract, transform, and load raw data from multiple sources including structured and unstructured data, databases, files, cloud and on-premises Evaluate business needs and objectives to inform data architecture design solutions Explore ways to enhance data quality, reliability and efficiency Identify opportunities for data acquisition Serve as a technical business analyst / consultant to non-technical stakeholders Drive our data-driven culture: accumulate, analyze, present, and leverage data in decision making, and look for opportunities to cultivate richer insights about our business JOB REQUIREMENTS* Bachelor's degree in Math, Statistics, Computer Science, or similar quantitative field preferred. Thorough understanding of warranty and insurance business and data domains including policy/contracts, claims, brokerage. 5+ years of relevant experience as a data engineer, Power BI developer or Business Intelligence analyst with a strong technical foundation. Strong ETL skill and experience. Familiar with CDC concept and major ETL tools like Informatica, Talend, and Azure Data Factory etc. Extensive experience in writing SQL and working with complex datasets. Experience interacting with SQL Server Analysis Services, SQL Server Reporting, Azure Synapse, Power Data Flows, Power Query and Power BI preferred Strong analytical skills Good written and verbal communication skills Detail oriented and organized Experience with any type of Cloud product, such as AWS, Microsoft Azure. Demonstrated strong interpersonal skills, leading and participating in a team environment Pay Range $90,000 - $155,000 with consideration for a target bonus. The actual compensation will depend on several factors including geographical location, relevant experience, skills and knowledge pertaining to this role and industry. The Amynta Group (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any ground of discrimination protected by applicable human rights legislation. The information collected is solely used to determine suitability for employment, verify identity and maintain employment statistics on applicants. Applicants with disabilities may be entitled to reasonable accommodation throughout the recruitment process in accordance with applicable human rights and accessibility legislation. A reasonable accommodation is an adjustment to processes, procedures, methods of conveying information and/or the physical environment, which may include the provision of additional support, in order to remove barriers a candidate may face during recruitment such that each candidate has an equal employment opportunity. The Company will accommodate a candidate to the point of undue hardship. Please inform the Company's personnel representative if you require any accommodation in the application process.$90k-155k yearly Auto-Apply 60d+ agoLead Database Administrator
Defi Auto LLC
Columbus, OH
About defi SOLUTIONS: It's an exciting time to join defi! defi SOLUTIONS is a pioneer in end-to-end, SaaS loan originations, servicing, and managed servicing solutions. Our customers include the highest-volume captive auto lenders, banks, credit unions, and finance companies in North America. We have more than three decades of experience helping lenders reduce time-to-market, streamline operations, and customize lending processes with proven, scalable performance. Learn more at defisolutions.com and follow us on LinkedIn. Position Purpose: The Lead Database Administrator is responsible for managing all operational aspects of production and non-production database environments across multiple data centers supporting defi SOLUTIONS. This role oversees daily database performance, backups, tuning, patching, and overall maintenance of all database systems. You will collaborate with operational and engineering teams to define requirements, architect solutions, and deliver reliable database services. Additionally, you'll work closely with Client Services, Relationship Management, and various development and technical teams to ensure the operational needs of both clients and internal users are consistently met. This is a multifaceted role requiring strong communication, leadership, and technical expertise to maintain high availability, performance, and security across all database platforms. Participation with On-Call is a critical aspect of this role, ensuring 24/7 support and rapid response to production issues or outages. Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Setup, configure and manage SQL Server Always On Availability Groups on virtual machines. Primary responsibilities include installation, configuration, security management, patching, upgrades, backups, restores, environment refreshes, performance tuning, routine maintenance, disaster recovery planning and alerting/monitoring. Support ongoing database maintenance tasks, many of which must be completed within defined maintenance windows to ensure system availability and compliance. Support both Azure and AWS SQL Enviornments Interact with clients, analysts, and other team members to resolve issues. Assist less experienced team members and assist in problem resolution as necessary. Critical On-Call support to participate in incident and problem management processes and provide support as needed to ensure system reliability and timely issue resolution. Stay Current on emerging technologies Collaborate with other members of the Operations Team to design and implement solutions Open and Escalate cases with Microsoft when required ** Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Required education and experience: Bachelor's degree or equivalent work experience 10+ years' experience in an IT operations environment performing database administration. 3+ years of experience with Azure portal and all topics in Azure related to database maintenance including SQLMI and AzureSQL with failover groups as well as Azure CLI 3+ years of experience with AWS portal including CLI, S3, EC2, EBS and infrastructure knowledge 3+ years of experience with SQL Server Always On Availability Groups PowerShell Scripting experience Deep knowledge of SQL internal functionality including but not limited to Query Processing and Optimization Reading and Analyzing Execution plans, table statistics, data distribution and execution times Indexing Mechanisms Types, Maintenance and impact Transaction Management Isolation levels, Locking mechanisms, deadlocks, etc. Storage Architecture Data Pages, filegroups, row/page compression, etc. Expert in large database design (logical, physical, conceptual) for OLTP and data warehouse environments using the Microsoft platform. Backup and Recovery Backup types, Recovery Models, PITR, Disaster Recovery Planning, etc. Experience with maintaining high availability SQL environments and Disaster Recovery Strategies. Security and Access Control Authentication, Encryption, auditing, access requirements, etc. Monitoring and Performance Tuning Wait Statistics, Dynamic Management Views, Query Store, etc. Experience with Datadog, Elastic or New Relic Maintenance and Housekeeping Database Consistency checks, statistics updates, index maintenance, log file management. Experience using SQL Server Agent to develop and schedule administration jobs, alerts and groups. Effective analytical, communication, interpersonal and problem-solving skills. No management experience is required. Preferred education and experience: Knowledge in Snowflake Administration Knowledge and experience working on Azure Cloud, Azure SQL and SQL Managed Instance is a plus Knowledge in Azure resources such as Storage Accounts, Blob Storage, Keyvault, Azure Active Directory Additional eligibility requirements: An achiever, self-starter, and eager to learn You'll have a proven track record of results as we'll expect you to act decisively, think big, and manage your time and your team's time to meet deadlines in a fast-paced, high-volume environment. Most importantly, you'll want to contribute to a diverse, supportive, and talented team. Travel required: Travel is potential to be 10% of time Affirmative Action/EEO statement: defi SOLUTIONS is an Equal Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.$95k-124k yearly est. 4d agoDYS - Product Specialist 3/PS 3
Lancesoft
Remote job
Title: DYS - Product Specialist 3/PS 3 Duration: 12/15/2025 - 06/30/2026 Work Hours: 8hrs/day 5days/week Onsite Note: Interview - Teams Onsite with the ability to go hybrid/remote based on business needs Job Description: Job Title: Data & AI Integration Developer Position Summary We are seeking an exceptionally skilled Data & AI Integration Developer for a critical hybrid role at the intersection of database administration, full stack development, and artificial intelligence. This position is responsible for the full lifecycle of our data from ensuring the performance and security of our on-premise SQL Server environments to engineering data pipelines into Azure and GCP and, integrating that data with AI and Machine Learning services. The ideal candidate has a background in database management or full stack development with broad skills in cloud integration, software testing, automation, and applied AI. You will build and manage integrations, develop effective prompts for generative AI, and prepare data for ML models. Key Responsibilities: Testing & Quality: Write unit tests and integration tests to ensure code quality, and actively participate in troubleshooting, debugging, and resolving application defects. DevOps: Contribute to our CI/CD pipelines and work with cloud platforms (especially Azure) for application deployment and monitoring Management & Performance: Install, configure, maintain, and tune MS SQL Server databases for high performance and availability. Backup & Recovery: Design, implement, and rigorously test backup and disaster recovery (DR) plans. Security & Compliance: Manage all aspects of database security, user access, and data masking to meet compliance standards. T-SQL Development: Write, test, and optimize complex stored procedures, triggers, and functions. AI & Machine Learning: AI Integration: Design, build, and maintain integrations with third-party and cloud-native AI/ML services (e.G., Azure AI Services, Google Vertex AI). Prompt Engineering: Develop, test, and refine prompts for generative AI and Large Language Models (LLMs) to ensure accurate, relevant, and consistent outputs for business applications. ML Data Preparation: Collaborate with data scientists to prepare, cleanse, and structure datasets for ML model training and inference. Automation: Utilize PowerShell and other scripting tools to automate data preparation, model deployment pipelines, and AI service monitoring. Integration & Business Analysis; Cloud Integration: Set up, manage, and monitor data pipelines between on-premise systems and cloud platforms (Azure and GCP). Documentation: Create and maintain detailed documentation of data flows, AI integrations, system architectures, and business logic. Software Testing: Develop test plans and perform hands-on testing for new software features, data integrations, and AI-driven functionalities. Development Support: Support development teams by reviewing database interaction code (primarily .NET C#, with exposure to Java and Python). Required Qualifications: [3-5+] years of experience as a Microsoft SQL Server DBA and/or Strong proficiency in C# and the .NET ecosystem. Working knowledge of .NET (C#). Strong proficiency in writing and optimizing complex T-SQL and stored procedures. Proven experience developing PowerShell scripts for automation. Hands-on experience integrating with AI/ML platforms (e.G., Azure AI, Google Vertex AI). Demonstrable experience with prompt engineering for generative AI models. Solid understanding of machine learning concepts and data preparation techniques. Experience setting up and managing data integrations with Azure and/or GCP. Experience with software testing, data validation, and creating technical documentation. Preferred Qualifications: Familiarity with ML libraries and frameworks (e.G., scikit-learn, TensorFlow, PyTorch). Working knowledge of Python or Java. Experience with SQL Server High-Availability (HA) solutions (e.G., Always On). Experience with SQL Server Integration Services (SSIS) or Azure Data Factory. Microsoft, Azure, or Google Cloud certifications. Bachelor's degree in Computer Science, Data Science, or equivalent experience.$50k-75k yearly est. 9d agoTesting Senior Associate - SQL & Data Analysis
Jpmorgan Chase & Co
Columbus, OH
JobID: 210684834 JobSchedule: Full time JobShift: Day : Join the Regulatory External Data Services team for a dynamic opportunity to advance your career while contributing to our mission of data excellence. As a Testing Senior Associate, you will play a crucial role in driving data quality and process optimization impacting critical bank filings. Our team values collaboration, innovation, and professional growth, providing you with the tools and support to excel. As a Senior Associate in the Regulatory External Data Services team, you will be entrusted with upholding the highest standards of data accuracy, completeness, and transparency, which is mission-critical to JPMorgan Chase External Reporting Controllers. Your role will be pivotal in executing the testing process to ensure reporting is materially accurate, complete, and timely for external data filings. You will be tasked with developing and executing the testing cases, as well as maintaining documentation and control procedures. You will ensure successful testing by collaborating closely with product owners, and technology developers, and data owners. Job responsibilities * Execute end-to-end testing activities, including planning and reporting. * Ensure compliance with internal policies and procedures including executing testing procedures, meticulously documenting results, drawing informed conclusions. * Participate in business meetings to collaborate with business partners which includes drafting comprehensive final test summaries to ensure alignment and clarity. * Utilize advanced critical thinking skills to apply substantive testing techniques and * Adhere to firm standards, regulatory requirements, and industry best practices. * Collaborate with product owners to support the design and effectiveness of test cases. * Develop and execute robust test scripts aimed at identifying weaknesses. * Document test steps and results in a comprehensive and organized manner, ensuring sufficient support and justification for testing conclusions. * Maintain a high standard of documentation to facilitate transparency, traceability, and accountability. * Automate testing procedures wherever possible and proactively adopt AI tools and technologies, in alignment with firm expectations for innovation and efficiency. Required qualifications, capabilities, and skills * Bachelor's degree in Engineering, Business Management, Statistics, Accounting. * 5+ years of experience or equivalent expertise in user acceptance testing, risk management assessment, control evaluations, or a related field. * Experience with database management systems (e.g., Databricks, Snowflake, Oracle, SQL Server, etc.). * Proficiency in MS (Microsoft Suite) Office such as Microsoft Word, Excel, Access, and PowerPoint. * Proficiency with SQL (complex queries and working with large datasets). * Demonstrated ability to analyze issues, develop and implement effective risk mitigation strategies, and communicate insights and recommendations clearly to senior stakeholders. * Ability to develop and communicate recommendations based on regulatory guidance and standards, ensuring alignment with organizational goals and compliance requirements. * Organized and detail-oriented, with the ability to manage multiple priorities and deliver results in a fast-paced environment. * Strong analytical and communication skills, with the ability to convey information in a clear and concise manner. Preferred qualifications, capabilities, and skills * Experience within the financial services industry. * A background in auditing and the ability to understand of internal controls is beneficial. * Knowledge of data analytical tools such as Tableau, Alteryx or Python is a plus. * Experience with cloud-based data solutions (e.g., AWS, Azure, Google Cloud). * Experience with Java. Additional Information Applicants must be authorized to work for any employer in the U.S. We are not able to provide immigration sponsorship or take over sponsorship of an employment Visa at this time. Final Job Grade level and corporate title will be determined at time of offer and may differ from this posting. This role does not provide relocation assistance so all candidates must be local to the work locations listed in the job posting or willing to relocate on their own immediately upon hiring.$58k-85k yearly est. Auto-Apply 1d agoClinical Operations Configuration Analyst II - GuidingCare/SQL
Caresource
Remote job
The Clinical Operations Configuration Analyst II is responsible to lead define system requirements associated with Care Coordination, Utilization Management and Grievance & Appeals systems requirements definition, documentation, design, testing, training, and implementation support using appropriate templates or analysis tools. Essential Functions: Identify, manage, and document the status of open issues. Develop and utilize reports to analyze and stratify data in order to address gaps, root cause analysis and provide end user support. Share & discuss answers identified within the department or by other departments, utilizing Vendor and/or IT for research correction and the development of enterprise-wide solutions including the capabilities for growth. Planning/ Maintaining and Environment Strategy /Implementing new software releases, patches, fix, etc. including testing and training from Vendor. Maintain understanding & document requirements for all accreditation and regulatory requirements related to the Clinical Operations functions and to ensure the system or process & procedures are available to support the accreditation & regulatory needs. Serve as liaison between IT and business areas to research requirements for projects, meet with decision makers to translate IT specifications and define business requirements and system goals. Provides detail analysis of efficiencies related to system enhancement/automation. Review, analyze, and document the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems Conduct preliminary studies to define needs and determine feasibility of system design working with Vendor and IT Teams Lead requirements review for core Clinical functions, CM, UM & G&A, as well as identify and design appropriate changes. Lead in the development and execution of test plans and scenarios for all Clinical Function changes to the designs and for the core business system and related processes. Audit configuration to ensure accuracy and tight internal controls to minimize fraud waste, and abuse. Confer with other subject-matter experts and document cross-organizational requirements Understand and relate functional requirements to application or infrastructure requirements Demonstrate effective translation skills to identify, document and communicate business requirements in technical terms and technical requirements in business terms Meet with decision makers, business partners, and end users to define business, financial, and operations requirements and systems goals Lead design sessions to prototype solutions to enhance business processes, operations, and information flow Review and analyze the effectiveness and efficiency of existing systems and develop strategies to improve or further leverage these systems Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions, this at time may require preliminary studies such a Proof of Concept to determine feasibility. Gather and analyze data and help to create business cases for new systems Perform any other job duties as requested Education and Experience: Bachelor's Degree in Business Administration, Management Information Systems (MIS), Computer Science, or equivalent work experience in a managed care, business setting, or clinical environment is required Three (3) years or more of experience in managed care is preferred; ideally in the departments we support: CM, UM, G&A. Minimum of two (2) years configuration experience is required Experience with Guiding Care, MCG CareWebQI is also preferred Large to medium scale project configuration implementation work is required Facets experience is preferred Competencies, Knowledge and Skills: Advanced computer skills with Microsoft Word, Excel, Access, Visio and abilities in Facets Proven understanding of database relationships required Experience with Agile and TFS is preferred. JSON/XML experience is preferred Solid troubleshooting and problem-solving capabilities Knowledge of SQL Server and performing basic querying required Keep current on technologies through self-directed learning Ability to document scope, requirements and functional specifications in a clear and concise manner from foundational document Knowledge of Medicaid/Medicare/Healthcare Exchange is preferred Ability to manage the requirements throughout the software development life cycle with appropriate tracking to business needs Excellent oral and written communication skills Ability to manage time effectively Effective management and leadership skills Effective organization and prioritization skills Effective facilitation and interpersonal skills Effective relationship management skills Advanced level critical thinking skills Demonstrated systemic thinking skills Licensure and Certification: None Working Conditions: General office environment; may be required to sit or stand for extended periods of time Compensation Range: $70,800.00 - $113,200.00 CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package. Compensation Type (hourly/salary): Salary Organization Level Competencies Create an Inclusive Environment Cultivate Partnerships Develop Self and Others Drive Execution Influence Others Pursue Personal Excellence Understand the Business This is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an inclusive environment that welcomes and supports individuals of all backgrounds.#LI-GB1$70.8k-113.2k yearly Auto-Apply 60d+ agoApplication Development Manager
Capital Impact Partners
Remote job
About the Organization The Momentus Capital branded family of organizations - which includes Capital Impact Partners, CDC Small Business Finance and Momentus Securities (an SEC-registered broker-dealer, MSRB-registered, FINRA/SIPC member) - are transforming how capital and investments flow into communities to provide people access to the capital and opportunities they deserve. We are working to reinvent traditional financial systems and advance locally-led solutions that create economic mobility and generational wealth. Through our continuum of financial, knowledge, and social capital, we offer a comprehensive package of loan products, impact investment opportunities, training and business advising programs, and technology solutions. Our holistic and streamlined approach offers comprehensive solutions for small business entrepreneurs, real estate developers, community-based organizations, and local leaders at every stage of growth, from inception to expansion. When these leaders have the opportunity to succeed, their communities, their residents - and our country - thrive. Position Summary The Application Development Manager will be responsible for overseeing and guiding the implementation and maintenance of application systems across the organization. This role will focus on managing the software development lifecycle, leading a team of developers, and collaborating with cross-functional teams to ensure that applications meet organizational needs and function efficiently within our technological ecosystem. The Application Development Manager will engage in strategies to drive improvements in application performance, security, and user experience. Essential Responsibilities · Lead the application development team in designing, building, and deploying scalable, high-quality software solutions. · Manage the full software development lifecycle, from requirements gathering through deployment and maintenance. · Collaborate with business stakeholders to translate strategic goals into technical requirements. · Ensure application architecture and development follow industry best practices for coding, security, and user experience. · Drive innovation through the adoption of new technologies, frameworks, and development methodologies. · Mentor and develop team members, fostering a culture of collaboration, continuous improvement, and professional growth. · Conduct code reviews and ensure adherence to programming standards and quality assurance practices. · Monitor application performance and implement optimizations or upgrades as needed. · Maintain clear documentation for development processes, systems, and integrations. · Serve as the primary liaison between the development team, IT, and business units to ensure solutions meet organizational needs. Requirements · Bachelor's degree in computer science, Information Technology, or a related field; advanced degree preferred. · Minimum of 8 years of experience in application development, with at least 5 years in a managerial or leadership role. · Lead the application development team, including mentoring and coaching team members while promoting a culture of innovation and continuous improvement. · Oversee the development, testing, and deployment of software applications, ensuring that projects are delivered on time and align with business requirements. · Collaborate with stakeholders to understand their needs and translate those needs into technical specifications and practical application solutions. · Manage the software development lifecycle (SDLC), including planning, execution, and monitoring of application development projects. · Ensure applications are developed with best practices in mind regarding security, performance, and usability. · Conduct regular code reviews and implement quality assurance practices to maintain high standards of functionality and code quality. · Proficient in software development languages (e.g., Java, C#, .NET, Python) and frameworks. · Experience with web and mobile application development, as well as understanding of cloud computing technologies (e.g., AWS, Azure). · Working knowledge of Azure SQL Server Managed Instances, Database Administration, Azure Data Factory, ADF Pipeline development, and similar technologies. · Experience with Salesforce development and administration · Research and evaluate new application development tools, frameworks, and technologies that can enhance our existing solutions. · Coordinate with IT and operational teams to resolve any technical issues affecting application functionality. · Develop and maintain documentation related to applications, processes, and technologies used in development. · Monitor application metrics and performance, making data-driven decisions to enhance functionality and user experience. · Maintain strong relationships with vendors, ensuring that integrated systems meet organizational expectations. · Prepare regular reports on application performance and project status for management and stakeholders. · Stay abreast of industry trends, security threats, and emerging technologies to implement innovative solutions. Benefits The salary range for this position is $127,870 - $160,000 and is eligible for an annual incentive. This role is eligible to work remotely. All employees must be legally authorized to work in the United States. The Company will not sponsor applicants for work visas.$127.9k-160k yearly Auto-Apply 60d+ agoSenior Manager, Clinical Applications - U.S. - Remote
Worldwide Clinical Trials
Remote job
Who we are We're a global, midsize CRO that pushes boundaries, innovates and invents because the path to a cure for the world's most persistent diseases is not paved by those who play it safe. It is built by those who take pioneering, creative approaches and implement them with quality and excellence. We are Worldwide Clinical Trials, and we are a global team of over 3,500+ experts, bright thinkers, dreamers and doers and, together, we are changing the way the world experiences CROs - in the best possible way. Our mission is to work with passion and purpose every day to improve lives and we are looking for others who value this same pursuit. Why Worldwide We believe everyone plays an important role in making a world of difference for patients and their caregivers. From our hands-on, accessible leaders, to our cohesive and supportive teams, we are committed to enabling professionals from all backgrounds and experiences to succeed. We prioritize cultivating a diverse and inclusive environment that continues to promote collaboration and creativity. We are proud to be a workplace where people thrive by being themselves and are inspired to do their best work every day. Join us! What the Information Technology Department does at Worldwide The IT department is made up of seasoned professionals united in one common goal: to keep Worldwide's technical infrastructure operating at the highest levels for our employees and our customers. We are a global team comprised of numerous professionals including cyber security, artificial intelligence, IT helpdesk, application support, and more. What you will do Develop, implement, and oversee functional Application management plans for the portfolio of systems. Manage and document application, system, and performance controls in line with industry best practices. Manage application operations activities and staff; monitor, review, investigate, and escalate system support events in technical areas relating to application performance. Develop, implement, and maintain functional metrics such as KPIs and QTLs, inclusive of Uptime, System/Capability Utilization. Form partnerships with Business Owners and IT Infrastructure to ensure Enterprise class support is given to these business-critical systems. Partner with Computer Systems Validation and Technical Delivery to ensure that validation and regulatory documentation is completed to ensure compliance with GxP standards. Work with Worldwide business clients to document business requirements for projects and applications interfaced with it. Lead Data Governance across team ensuring appropriate rigor and discipline is present across data integration, mastering, and management for all systems within the clinical portfolio. Perform system configuration and functional testing ensuring it meets requirements and specifications. Partner with Technical Delivery to Write and review validation scripts and user acceptance testing for new workflows and processes. Provides technical expertise and training to teammates and business users. Work with project teams and users to resolve or escalate technical issues. Estimate and plan implementation activities. Work with software vendors to understand and support existing and future functionality. Co-ordinate system Disaster Recovery (DR) testing as required. Write, review, and update Standard Operating Procedures, Work Instructions and Business Guidelines for both IT technicians and end users What you will bring to the role Strong planning and scheduling skills. Excellent written and verbal communication skills. Strong interpersonal skills in a fast-paced, deadline oriented, and changing environment. Ability to exercise sound judgment and make decisions independently. Must be self-motivated and able to work with minimal supervision. Able to succeed and contribute to a team environment. Proficiency in MS-Office and cloud-based systems and applications. General Knowledge in HIPAA, data privacy and security, GxP, and FDA regulations governing validated applications, 21CFR Part 11 and ICH E6 (R2) Good Clinical Practice. A proven track record in setting expectations, providing feedback, and guiding professional growth ensures both organizational goals and individual aspirations are achieved. Your experience Bachelor's degree preferably in a technical discipline. Minimum of 8 years' experience managing application performance, health, and availability or equivalent experience. Demonstrated expertise in people leadership includes inspiring, coaching, and developing diverse teams, while effectively managing team dynamics, resolving conflicts, and recognizing individual strengths for optimal performance. Familiar with databases like Oracle or SQL Server. Knowledge of Quality Assurance functions. Experience in the pharma, CRO, or other health-related industry. We love knowing that someone is going to have a better life because of the work we do. To view our other roles, check out our careers page at Discover a world of difference at Worldwide! For more information on Worldwide, visit ***************** or connect with us on LinkedIn. Worldwide is an equal opportunity employer that is committed to enabling professionals from all backgrounds and experiences to succeed and, to that end, we prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and creativity. We know that when our employees feel appreciated and included, they can be more creative, innovative, and successful. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We provide equal employment opportunities to all employees and applicants regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, military status, or other class protected by applicable law.$90k-133k yearly est. Auto-Apply 11d agoApplication Developer - Program Monitoring Support Tasks (Remote)
Jobgether
Remote job
This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Application Developer - Program Monitoring Support Tasks in the United States. The Application Developer will design, develop, and maintain custom applications that support program monitoring, compliance, and reporting within large-scale healthcare or public sector programs. This role focuses on creating tools that enhance operational efficiency, improve data tracking, and facilitate oversight of program performance. You will collaborate closely with analysts, program staff, and developers to translate requirements into technical solutions, ensuring scalability, security, and usability. The position provides the opportunity to work remotely while contributing to the success of complex program monitoring initiatives. Candidates should be skilled in multiple programming languages, familiar with databases and web frameworks, and capable of supporting both development and testing activities. Accountabilities Design, develop, and maintain applications and scripts to support program monitoring, compliance, and reporting. Collaborate with business analysts, program staff, and development teams to translate monitoring requirements into functional solutions. Build and enhance dashboards, data input forms, automated workflows, and system interfaces to facilitate program oversight. Ensure applications are scalable, secure, maintainable, and compliant with technical and functional standards. Develop and maintain technical documentation, including code comments, user guides, and system design specifications. Perform unit testing and support user acceptance testing (UAT) to validate application functionality and performance. Monitor, troubleshoot, and optimize application performance, resolving issues as they arise. Support integration with data warehouses, MMIS systems, or third-party monitoring tools, as needed. Requirements Bachelor's degree in Computer Science, Information Systems, Software Engineering, or a related field. 3-5 years of experience in application development, preferably in public sector or healthcare environments. Proficiency in programming languages such as Java, C#, .NET, Python, or JavaScript. Experience with web development frameworks and tools (e.g., React, Angular, ASP.NET, or similar). Strong knowledge of databases (SQL Server, Oracle, etc.) and ability to write complex queries and stored procedures. Understanding of program monitoring concepts, performance metrics, and reporting tools. Strong problem-solving and analytical skills with the ability to communicate technical concepts clearly to non-technical users. Experience working in Agile, Scrum, or hybrid development environments. Knowledge of security, privacy, and compliance requirements in government IT projects is a plus. Benefits Competitive salary with performance incentives. Fully remote work within the United States. Medical, dental, and vision insurance with premium assistance. Paid time off (PTO) and recognized holidays. 401(k) retirement plan and health savings account options. Opportunities for professional development and skills training. Supportive corporate culture emphasizing work-life balance. Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process, designed to identify top talent efficiently and fairly. 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements. 📊 It compares your profile to the job's core requirements and past success factors to determine your match score. 🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. 🧠 When necessary, our human team performs an additional manual review to ensure no strong profile is missed. The process is transparent, skills-based, and free of bias - focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or assessments) are then made by their internal hiring team. Thank you for your interest! #LI-CL1$79k-106k yearly est. Auto-Apply 54d agoIT Intern (Remote)
Intact Specialty Solutions
Remote job
Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community. Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It's our promise to you. Who we are At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that's aligned to our targeted customer groups. Intact's Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following opportunity is for our U.S. team. The opportunity We currently have an opportunity for an IT Intern to join our Corporate IT team based remotely nationwide. The projected start date is early June 2026, and the internship will last approximately 8-10 weeks. We are seeking motivated and technically savvy students who are eager to learn, innovate, and contribute to a successful IT team. You will gain hands-on experience as part of an Agile Scrum team, working through the full systems development life cycle on a variety of applications. You'll also have the opportunity to explore the use of emerging technologies such as AI and automation to help solve real business challenges. Responsibilities Collaborate with a motivated Scrum team to design, develop, test, and implement innovative solutions, including digital web applications, web services, APIs, and automation scripts. Apply problem-solving skills to diagnose, troubleshoot, and resolve technical issues. Communicate effectively with technical and non-technical stakeholders across the organization. Learn continuously by engaging with new tools, processes, and technologies, including AI-assisted development and testing. Requirements Actively pursuing a bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field, or equivalent self-taught experience. Competency with Microsoft Word and Excel. Exposure to front-end frameworks (Angular, React) and back-end technologies (.NET, Java). Basic relational database knowledge, including queries, tables, views, stored procedures, and keys (MS SQL Server experience preferred). Nice-to-Have Skills Object-Oriented Programming (Java, C#, Python, etc.). Scripting languages (Python, JavaScript, PowerShell, etc.). Source control (Git, GitHub, GitLab, or similar). Continuous Integration/Continuous Deployment (CI/CD) pipelines and DevOps practices. Unit testing, automated testing, or test frameworks. Familiarity with AI/ML concepts, tools, or frameworks (e.g., Python libraries, GitHub Copilot, or other AI-powered development tools). Experience with reporting and visualization tools (Power BI, Tableau, or similar). Compensation: $21/hour - Undergrad Students $23/hour - Grad Students This position will remain posted until a final candidate is selected. Once the role is filled, this job posting will be removed. Why choose Intact We live our Values: We are committed to acting with the highest of ethical standards through our five core values: integrity, respect, customer driven, excellence and social responsibility. Our commitment to Diversity: Founded in our values, we see diversity as a strength and aspire to create an environment where everyone can be themselves, grow and succeed. Together, we will stand up for what's right to build an inclusive society. Manage your Time: What you accomplish matters more than hours in the office. We are committed to creating a positive and supportive environment in which you perform your best. Our Time-Off and Flexible Work Arrangement options help foster a healthy work-life balance. Check out our Glassdoor reviews to see why people love working for Intact! Our promise to you Our Values are foundational to our success at Intact. You'll make a difference every day when you live our Values, do your best work, are open to change, and invest in yourself. In return, we promise you support, opportunities, and performance-led financial rewards in a flexible work environment where you can: Shape the future: Help us lead an insurance transformation to better protect people, businesses, and society. Win as a team: Collaborate with inspiring people to do your best work every day and together, stand up for what is right. Grow with us: Refresh and reinvent your skills, learn from our diverse teams, lift others up, and grow. About Intact At Intact Insurance Specialty Solutions we are experts at what we do. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that's aligned to our targeted customer groups. Today, we help protect over a dozen industries with tailored coverages and services #LI-DNP$21-23 hourly 60d+ agoSr. Tech Solutions Architect
Arc Group
Remote job
TECHNICAL SOLUTIONS ARCHITECT (REMOTE US BASED) ARC Group has an immediate opportunity for a Technical Solutions Architect for a US-based remote position to help with the technical implementation of Ivalua, ensuring successful integration with existing systems, including ERP, 3rd Party Risk Management, and catalog systems. W2 Contract Only No 1099/No C2C 100% REMOTE! Reference # 16889-1 Candidates must have permanent work authorization and work for any employer without sponsorship now or in the future. Third party candidates are not eligible for this role. Job Description Lead the technical implementation of Ivalua, ensuring successful integration with existing systems, including ERP, 3rd Party Risk Management, and catalog systems. Collaborate with business stakeholders to gather requirements, design, and develop solutions that meet business needs. Collaborate with PM to develop and execute a detailed project plan, including timelines, milestones, and resource allocation. Manage a team of IT professionals, including developers, analysts, and testers, to ensure successful project delivery. Ensure data migration, data quality, and data governance are properly addressed during the implementation. Develop and maintain technical documentation, including system design, architecture, and configuration. Collaborate with the Ivalua vendor team to ensure successful implementation, including coordination of vendor resources, and resolution of technical issues. Develop and execute testing plans, including unit testing, integration testing, and user acceptance testing (UAT). Ensure compliance with enterprise IT standards, security policies, and regulatory requirements. Provide technical support and training to end-users, including procurement teams, and other stakeholders. Develop and manage project budgets, resource allocation, and vendor contracts. Communicate project status, risks, and issues to stakeholders, including project sponsors, business leaders, and IT management. **Requirements:** Bachelor's degree in Computer Science, Information Technology, or a related field. At least 8 years of experience in IT, with a minimum of 5 years in a leadership role, leading large-scale IT projects. Proven experience with implementing cloud-based procurement or spend management systems, preferably Ivalua. Strong technical knowledge of ERP systems (Peoplesoft, Oracle, and SAP), 3rd Party Risk Management systems (Archer), and catalog systems. Excellent project management skills, with experience in Agile methodologies and IT service management frameworks (e.g., ITIL). Strong leadership and team management skills, with experience in managing cross-functional teams. Excellent communication and interpersonal skills, with ability to communicate technical information to non-technical stakeholders. Strong analytical and problem-solving skills, with ability to troubleshoot complex technical issues. Experience with data migration, data quality, and data governance. Experience in analytics, including data visualization, reporting, and business intelligence, using Microsoft tools such as Power BI, SSRS, and SSAS. Experience in code development using Microsoft stack, including.NET, C#, ASP.NET, and SQL Server. **Nice to Have:** Experience with Ivalua implementation and configuration. Knowledge of procurement processes and spend management best practices. Experience with DevOps practices and tools (e.g., Jenkins, Docker). Certification in cloud security (e.g., CCSK) or compliance (e.g., CISA). Experience with Microsoft Azure, including Azure Functions, Azure Data Factory, and Azure Data Lake Required Experience: 5+ years of related work experience or equivalent combination of transferable experience in Technology application design and development 5-8 years of work experience designing systems/applications architecture on progressively complex IT projects. Required Education: Related Bachelor's degree in an IT related field or relevant work experience Would you like to know more about our new opportunity? For immediate consideration, please apply online and view all our open positions at ******************* ARC Group is a Forbes-ranked a top 20 recruiting and executive search firm working with clients nationwide to recruit the highest quality technical resources. We have achieved this by understanding both our candidate's and client's needs and goals and serving both with integrity and a shared desire to succeed. ARC Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. Position offered by No Fee agency.$75k-129k yearly est. 15d agoOperating Systems / Network Analyst 2
Southern Oregon University
Remote job
Date application must be received for priority consideration by: November 20, 2025 Closing Date or if blank, Open Until Filled: Job Family Group: Support Staff Support Staff Classification Title: Operating Systems/Network Analyst 2 Division/Department: Finance and Administration/Information Technology Compensation Range (commensurate with experience): Salary Range 32I-2, $28.94-$36.06 per hour, $5,017-$6,250 monthly FLSA Status: Non Exempt Appointment Basis: 12-month Time Type: Full-time Benefits Eligible: Yes Renewable/Non-renewable/Grants/Limited Duration: Renewable This position must possess and maintain a current, valid Driver License: Yes This position is designated as a critical, security-sensitive or safety-sensitive position; therefore, the incumbent must successfully complete a Criminal Background Check: Yes Remote Work Type: On Campus Work Hours: M-F 8-5 Flexible schedule when required. SPECIAL INSTRUCTIONS TO APPLICANT: Each applicant is required to provide (as attachments to the online application) the following supplemental documents: (1) a letter providing some detail of the applicant's qualifications and interest in the position; and (2) current resume/CV. - PLEASE NOTE - during the application process, you will be prompted to attach these documents in the area titled "Resume." Please either combine ALL documents into ONE attachment, OR upload each item separately in this section. Failure to upload ALL of the required documents may disqualify application from consideration. For inquiries and additional information, please contact Human Resource Services via email at *********** or by phone at *************. To view SOU's very generous benefits and pension programs available to eligible positions, please visit *************************************************************************************************************** Our benefits package is an important complement to the offered salary and our Total Compensation Calculator, ****************************************** demonstrates our value and commitment to our employees. POSITION DESCRIPTION: Information Technology provides information resources and technology services to the entire campus community, in support of the academic mission. IT also provides technical assistance in the design, acquisition, installation, and maintenance of the campus information technology, media, and telecommunications infrastructure, including: desktop computer equipment; institutional databases; enterprise-wide applications; technology equipped classrooms, distance learning classrooms, telecommunications systems; centralized access to a campus-wide software library, remote on-line services, open-access and program specific computer labs, consulting, training, and user support. Information Technology provides assistance to University leadership in strategic planning for technology initiatives that strengthen both efficiency and effectiveness. The ability to interact with a diverse population is essential. This position is responsible for the maintenance and administration of server, infrastructure, and application systems that service the SOU Campus Network. This includes configuring enterprise solutions to meet customer expectations and requirements, align with the mission and goals of the University, and comply with Information Technology department standards, policies, and procedures. The position shares system administration responsibilities with the other members of the Infrastructure Services Team. Duties performed include: Setup and provisioning of enterprise applications. Setup and provisioning of new servers, including virtual servers. Developing specifications and project plans for operating systems and enterprise software deployments. Collaborating with the other system and network administrators to design, monitor, and support the university's infrastructure, including physical, logical, security, and disaster recovery. Monitoring and patching servers for security and operating system updates. Cooperating with the other members of the Infrastructure Services Team to design, maintain, and update the university's enterprise directory. Supervising student employees involved in server systems activities. Working closely with User Services staff. Supporting escalated technical issues. Installing operating system upgrades. Maintaining electronic logs and other records for periodic review. Performing regularly scheduled maintenance. Configuring and maintaining network printing operations. Maintaining a test environment for research and development on new operating systems and other system software. Performing system backups and file restores. Documentation of the setup, configuration, and associated procedures for the systems administered by and/or within the purview of this position. This job requires a flexible work schedule, as server and systems maintenance often must happen after normal business hours and on weekends. Minimum Requirements This classification requires a basic foundation of knowledge in operating systems programs, maintenance, systems administration, and network systems that would normally be obtained through a bachelor's degree, preferably in computer science, engineering mathematics, telecommunications or a related technical field, or equivalent technical training and/or experience. SOU interprets these minimums as a Bachelor's degree in Computer Science, Information Systems, or other related field, and four (4) years experience OR equivalent combination of education, technical training and experience totaling eight (8) years and demonstrated experience administering and supporting enterprise server environments (e.g., Windows Server, Red Hat/Ubuntu Linux) and virtualization technologies (e.g., VMware, Hyper-V). Typical skills for each core function are cited below. Operating Systems Analysis Knowledge of internal operating system technology, computer operations and hardware, and network communications theory; Ability to use operating system languages as defined by the campus and ability to perform systems-level programming in a distributed, networked environment; Ability to use performance monitoring software and interpret results; Ability to perform preventative and remedial maintenance to operating system(s); Ability to interface/integrate campus defined operating system(s) with software and other systems; Ability to evaluate existing and proposed systems and recommend upgrades and/or modifications; Knowledge of applications programming techniques and procedures; Understanding of job control and production procedures with an ability to troubleshoot and isolate production problems and application code; Ability to research and survey new products and/or releases, such as productivity tools; Ability to establish and document operations procedures; Knowledge of network operating systems and network architecture, configuration, and protocols; Knowledge of client-server technologies. Operating Systems Administration Familiarity with scripting languages (PowerShell, Python, or Bash) for automation. Knowledge of system management and security/control procedures; Knowledge of database design, structure development, features, operations, programming, and data access principles; Knowledge of data communication network architecture, configuration, protocols, and interfaces; Knowledge of operating systems and storage capacity, including ability to perform capacity planning; Ability to identify and implement critical maintenance fixes and to isolate and correct malfunctions, including interface problems; Ability to develop and execute disaster recovery plans; Ability to establish data security standards and procedures; Ability to tune database systems and maintain database software. Strong understanding of Active Directory or LDAP directory services. Network Planning and Implementation Knowledge of network activities, configuration, protocols, and interconnectivity requirements for internal/external information transmission; Computer/video skills on specific applicable hardware and software; understanding of system functionality and components; Specialized vendor training or licensing to meet a specified departmental need; Ability to interpret data on system usage and develop engineering specifications to support changing service levels; Ability to interpret and apply broad regulatory standards and technical specifications to assignments; Ability to monitor and manage vendor relationships to ensure responsiveness and quality. Identity & Access Management: Demonstrated experience with IAM platforms such as Okta, AWS IAM, or similar enterprise identity management solutions Authentication Protocols: Working knowledge of SAML 2.0, including configuration and troubleshooting of SAML-based SSO integrations Network Services: Proficiency in DNS administration (zone configuration, record types, troubleshooting) and DHCP management (scope creation, reservations, lease management) Knowledge of essential network and system security concepts Working understanding of firewalls and network ACLs Understanding of file system and application permissions (e.g., Read, Write, Execute; inheritance) Knowledge of encryption basics (e.g., symmetrical vs. asymmetrical encryption, AES, RSA, cipher suites) Certificate and PKI basics (e.g., digital signatures, certificate authentication, certificate authorities, certificate lifecycle management) Preferred Requirements Industry certifications such as Microsoft Certified Systems Engineer (MCSE), Red Hat Certified Engineer (RHCE), VMWare Certified Professional (VCP), Okta Certified, Box Certified. COMPTIA certified. Experience with the account management in systems such as , Okta, Active Directory, or Workday. Experience with Workday Experience with the Box Enterprise file storage system Experience with database systems (Oracle, MS SQL Server, MySQL) Experience with high-availability clustering (MS, Novell, SQL Server). Experience with enterprise directories (Active Directory, eDirectory, LDAP). Experience with enterprise data backup systems (Veeam, Backup Exec, Syncsort). Experience with enterprise storage systems (iSCSI, SANs, NAS) Experience with virtualization technologies (VMWare, MS HyperV, Xen, KVM). Experience with router and switch configuration. Experience with Network Security Appliances (Palo Alto, SonicWALL, Sourcefire). Experience with configuration management software (Puppet, Chef, SaltStack). Experience with infrastructure monitoring software (Zenoss, Nagios, Zabbix, Icinga). Management, Microsoft Fore Front Identity Manager). Experience working within enterprise Information Security frameworks to protect data and secure systems. Essential Functions Duties - The following examples are typical work activities that are meant to illustrate the general range of work functions and are not meant to be all-inclusive or restrictive: (80%) Shared Network and System Administration Work includes evaluation of technical options; consultation with systems engineers, user support teams, users, and management to determine specifications; creation of design documents, determining configuration standards; with consideration given to reliability, usability and ease of ongoing maintenance. Design and implement network support systems -- Responsibilities include; performing evaluation of technical options; consultation with systems engineers, management, vendors, and end users to determine system specifications; creation of detailed design, and configuration plans that consider fault tolerance, reliability, upgradeability; development of implementation strategies which ensure rapid deployment, ease of conversion, and integration with other network systems. The following duties are shared with the Infrastructure Services Manager and other team members: Installation, upgrade, and maintenance of server hardware and operating systems. Installation, upgrade, and maintenance of network security hardware and software. Installation, upgrade, and maintenance of enterprise software. Installation, upgrade, and maintenance of network storage. Installation, upgrade, and maintenance of desktop hardware, operating systems, and applicationssoftware. Planning and coordinating the deployment of new application software/systems, and the upgrade of existing application software/systems, including support for distributed campus enterprise applications. General enterprise-level administration of all of the resources listed above, including monitoring and security. Documentation of the setup, configuration, and associated procedures for the systems administered by and/or within the purview of this position. Maintain system documentation, including network diagrams, procedures, and configuration details Responsible for designing and managing account creation and deletion processes. Configure and manage Single-Sign-On (SSO)integrations across multiple applications and services utilizing SAML and OAuth/OIDC. Administer and maintain enterprise identity and access management (IAM) systems, including Okta and AWS IAM in cloud platforms such as AWS, GCP, and Entra/Azure. Identity management administration. Oversee DNS and DHCP services, including zone management, record maintenance, and IP address allocation (5%) Network Printing Configure and maintain a network printing environment for the campus network. Assist User Services staff with the creation of network printers. Maintain print accounting and management software. (5%) Data Backup and Recovery Maintain a schedule of backup jobs for university systems. Perform media rotation, and media lifecycle tasks. Restore data as needed. Maintain disaster recovery systems and associated procedures. (10%) Technical Support Troubleshoot network and enterprise application system problems. Ensure system reliability and 7×24 operation of the network and other enterprise systems. Informs Help Desk personnel of system outages, actions undertaken to remedy system problems or failures, and estimated time of resolution for a given system outage. Ensure that systems problems have been efficiently and effectively remedied. Assist User Services with user account configuration issues as necessary ensuring that SOU account administration procedures and guidelines are followed. Plan and submit projects to Change Management for projects which may impact users, or the campus community. Skills, Knowledge, and Abilities Excellent communication skills; demonstrated ability to effectively communicate information in a clear and understandable manner, both verbally and in writing. Demonstrated customer service experience requiring a very high level of diplomacy and professionalism to effectively handle a broad range of sensitive interpersonal situations. Demonstrated ability to interpret and consistently apply a wide variety of complex policies and procedures where specific guidelines may not always exist. Expressed ability to work with frequent changes in policies and procedures, under pressure of deadlines in a fast-paced environment. Strong analytical and research skills; demonstrated ability to gather, evaluate, and to develop well-reasoned conclusions and recommendations. Demonstrated ability to proactively assess work operations and anticipate potential problems; ability to develop and implement strategies for preventing/resolving problems. Great ability to effectively perform work of a highly sensitive and confidential nature that requires access to information. Must be able to exercise sound judgment and discretion, tact, and diplomacy. Takes initiative in independently planning, organizing, and performing work assignments within broadly defined parameters Demonstrated ability to work with a high level of productivity and accuracy/attention to detail. Excellent organizational and time management skills with the demonstrated ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. Expressed skill to independently analyze software functionality through technical documents, and design and document efficient/effective work processes; ability to independently analyze software problems, test probable causes, and recommend sound solutions. Excellent computer skills and proficiency with a variety of computer applications including word processing, spreadsheets, databases, online systems, social media platforms, Internet as well as online calendaring and email. Demonstrated ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in and outside the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds. Willingness to and work effectively in a heavily bureaucratic environment which requires regular interaction with a number of levels within the organization and multiple outside agencies. Working knowledge or ability to quickly learn, university infrastructure, policies, and procedures. Demonstrated ability to provide training and direction to student assistants. Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude. Knowledge of internal operating system technology, computer operations and hardware, and network communications theory Ability to use performance monitoring software and interpret results. Ability to perform preventative and remedial maintenance to operating system(s). Ability to interface/integrate campus defined operating system(s) with software and other systems. Ability to evaluate existing and proposed systems and recommend upgrades and/or modifications. Ability to establish and document operations procedures. Knowledge of network operating system and network architecture, configuration, and protocols. Knowledge of client server technologies. Knowledge of data communication network architecture, configuration, protocols, and interfaces. Knowledge of operating systems and storage capacity, including ability to perform capacity planning. Ability to identify and implement critical maintenance fixes and to isolate and correct malfunctions, including interface problems. Ability to develop and execute disaster recovery plans. Ability to establish data security standards and procedures. Ability to tune database systems and maintain database software. Knowledge of communication transmission technologies (e.g., circuit and packet switching, satellite uplink, etc.). Knowledge of network traffic and performance parameters to interpret variance and service impact to users. Ability to analyze network/systems problems using appropriate test structures and related diagnostics (e.g., protocol analyzer, T-bert analyzer, spectrum analyzer, etc.). Understanding of connectivity, system integration, and traffic issues. General knowledge of telecommunication network design, topology system interface, and protocols to meet support requirements. Understanding of telephone switching technology support, data/video communications, and transmissions media and their performance capabilities. Knowledge of telecommunications and video industry standards. Ability to install network subsystems and to modify local, customized software programs/features (e.g., voice mail, electronic mail, and telecom features). Physical Demands The position spends the majority of time in meetings, sitting, or working at a computer. Occasional lifting of network servers, and other computer equipment. Travel to technical training may occasionally be required. Special Conditions Must be willing to travel and attend training programs off-site for occasional professional development. Must be able to work additional hours and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis. Must be able to successfully pass a pre-employment background check. This position classification has been defined as non-exempt and is subject to the overtime provisions of the Fair Labor Standards Act (FLSA). The person holding this position is considered a mandatory reporter under the Oregon Revised Statutes and is required to comply with the requirements set forth by the Oregon Department of Human Services. _________________________ SOU is an equal access AA/EOE committed to achieving a diverse and inclusive workforce In compliance with the Americans with Disabilities Act (ADA), Southern Oregon University will provide, if requested, reasonable accommodation to applicants in need of accommodation in order to provide access to the application, interviewing, and selection process. You are not required to note the presence of a disability on this application. If, however, you require a reasonable accommodation in the application and/or interview process due to disability, requests must be made in a timely manner to Human Resources. Diversity Statement: Southern Oregon University is a welcoming community committed to inclusive excellence and the celebration of diversity. Without diversity, our educational process is diminished. Working together in support of our commitment to diversity, we strengthen and enrich our role as learners, educators, and members of a tightly connected global community. We encourage those who share in our commitment to diversity, to join our community and we expect all our employees to demonstrate an ability and desire to create an inclusive campus community. SOU Land Acknowledgement We want to take this moment to acknowledge that Southern Oregon University is located within the ancestral homelands of the Shasta, Takelma, and Latgawa peoples who lived here since time immemorial. These Tribes were displaced during rapid Euro-American colonization, the Gold Rush, and armed conflict between 1851 and 1856. In the 1850s, the discovery of gold and settlement brought thousands of Euro-Americans to their lands, leading to warfare, epidemics, starvation, and villages being burned. In 1853 the first of several treaties were signed, confederating these Tribes and others together - who would then be referred to as the Rogue River Tribe. These treaties ceded most of their homelands to the United States, and in return, they were guaranteed a permanent homeland reserved for them. At the end of the Rogue River Wars in 1856, these Tribes and many other Tribes from western Oregon were removed to the Siletz Reservation and the Grand Ronde Reservation. Today, the Confederated Tribes of Grand Ronde Community of Oregon (******************* and the Confederated Tribes of Siletz Indians (**************** are living descendants of the Takelma, Shasta, and Latgawa peoples of this area. We encourage YOU to learn about the land you reside on and to join us in advocating for the inherent sovereignty of Indigenous people. Notice to Prospective Employees Section 485 of the Higher Education Act, and The Federal Crime Awareness and Campus Security Act of 1990 (now referred to as the “Clery Act”), require that prospective employees be notified of the availability of SOU's Annual Security and Fire Safety Report. The report provides the annual statistics and campus policies for the reporting of and responding to campus crimes and fires; access to campus facilities; conduct code and campus policies on the use, possession, and sale of drugs/alcohol; and educational/information programs to inform the campus community about campus security procedures and crime prevention. An electronic copy of the Annual Security Report (ASR) can be accessed at the following link: ****************************************************** A physical copy of the ASR is available at no charge upon request. To request a copy, please visit the Office of the General Counsel located in Churchill Hall, 1250 Siskiyou Boulevard, Ashland, Oregon 97520. For more information, call ************, or email ************************.$28.9-36.1 hourly Auto-Apply 27d ago
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