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System Administration jobs near me - 654 jobs

  • Copado Administrator /Salesforce Administrator

    V Group Inc. 4.2company rating

    Columbus, OH

    End Client: State of Ohio Job Title: Copado Administrator /Salesforce Administrator Duration: 6+Months Contract Number of Hours: 40 Hrs/ week Interview Type: Web Cam Ceipal ID: SOH_SFDC633_MA Requirement ID: JFS - Product Specialist 4/ PS4 (786633) Position Overview JFS is seeking an experienced Copado Administrator /Salesforce Administrator to manage Salesforce platform configuration, data management, and DevOps operations. The successful candidate will support deployment pipelines, maintain system integrity, and ensure compliance with state IT governance standards. This role requires a strong understanding of Salesforce administration, Copado DevOps, and data backup and recovery processes using tools such as OwnBackup and Salesforce utilities. Key Responsibilities Copado & DevOps Administration Administer and maintain Copado DevOps within Salesforce, including user access, pipelines, and deployment automation. Manage and monitor deployment pipelines across Development, QA, UAT, and Production environments. Integrate Git version control and maintain release integrity through proper change management. Collaborate with developers and analysts to plan and execute release schedules. Implement and document Change and Configuration Management standards and procedures. Ensure compliance with state security and audit requirements in all deployment activities. Salesforce System Administration Create and manage system changes, configurations, and enhancements to meet agency needs. Modify Salesforce functionality to improve usability and efficiency. Manage daily Salesforce administration including user setup, profiles, roles, objects, fields, and validation rules. Grant, remove, and maintain user licenses while ensuring minimal disruption to users. Communicate system updates and enhancements to business users. Monitor system usage, mentor users, and promote adoption of new features. Continuously identify and implement improvements to enhance the end-user experience. Data Management & Integration Perform data imports, updates, and transformations using Workbench, Data Loader, and other Salesforce utilities. Maintain data quality standards across all Salesforce objects. Manage OwnBackup data backup and recovery processes to protect critical data assets. Perform data seeding using OwnBackup for sandbox and testing environments. Monitor exception logs and resolve integration and synchronization errors. Reporting & Documentation Create and maintain dashboards, reports, and report folders to support business needs. Document agency processes, data flows, and configuration changes. Maintain up-to-date release documentation and deployment logs. Develop and maintain training materials and process documentation for system users. Required Skills & Experience Required / Desired 4 years experience as a Salesforce System Administrator (Required) 4 years as Copado Administrator (Required) 4 years experience in Copado DevOps operations (Desired) 1 year experience with OwnBackup data backup and recovery (Desired) 1 year experience with OwnBackup data seeding (Required) 1 year experience with Change and Configuration Management concepts and procedures (Required) 1 year experience with Apex code (basic understanding) (Desired) 1 year experience using Salesforce utilities such as Workbench and Data Loader (Required) Salesforce Administrator Certification (ADM-201) (Desired) Preferred Qualifications Experience working in a state or public-sector IT environment. Copado Certified Administrator or Copado Certified Consultant certification. Experience managing multi-org Salesforce environments or shared release pipelines. Familiarity with Salesforce security, auditing, and governance practices. V Group Inc. is a NJ-based IT Services and Products Company with its business strategically categorized in various Business Units including Public Sector, Enterprise Solutions, Professional Services, Ecommerce, Projects, and Products. Within Public Sector business unit, we cater IT Professional Services to Federal, State and Local. We have multiple awards/ contracts with 30+ states, including but not limited to NY, CA, FL, GA, MD, MI, NC, OH, OR, CO, CT, TN, PA, TX, VA, NM, VT, and WA. If you are considering applying for a position with V Group, or in partnering with us on a position, please feel free to contact me for any questions you may have regarding our services and the advantages we can offer you as a consultant. Please share my contact information with others working in Information Technology. Website: ************************************** LinkedIn: ***************************************** Facebook: ********************************* Twitter: *********************************
    $70k-95k yearly est. 4d ago
  • CCaaS (NICE & IVR) Techno-Functional Lead

    Revel It 4.3company rating

    Remote job

    *This position requires someone who has Utility experience and have worked with Utility companies to improve their IVR containment rate* Role: CCaaS Techno-Functional Lead (NICE & IVR) Overview:PSEG is seeking a Techno-Functional Lead with strong experience in NICE in Contact and IVR systems to support ongoing enhancements and integrations within their customer engagement environment. This role requires a balance of business process understanding and technical capability, focusing on both system improvements and deployment support. Key Details: Project Background: Implemented IVR (Omelia) in 2023. The environment is continuously evolving with regular enhancements and optimizations. Role Focus: Collaborate with the business and NICE teams to understand enhancement requests and translate them into actionable technical requirements. Work cross-functionally to support deployment and implementation of new features. Must be functional enough to capture and document requirements and technical enough to understand scripting and system capabilities. Current Systems: NICE in Contact for contact center operations. IVR: Omelia. Fully integrated with the mainframe billing system and ACD/CRM components that connect to the agent desktop. Technical Expectations: Understanding of IVR scripting and ability to support or guide development. Familiarity with NICE platform configuration and integration processes. Contract Details: Length: 12 months, with potential extension through 2027 and possible conversion to hire. Start Date: January 2026. Location: 100% Remote (East Coast hours preferred). Availability: Must be flexible for occasional weekend support for issue resolution. Travel: None required. Interview Process: Two rounds of interviews: Initial interview with Thomas (Hiring Manager). Technical interview with team members.Job Overview: CaaS Techno-Functional Lead Configure and manage NICE solutions, including NICE in Contact and Workforce Management (WFM) systems. Integrate NICE with other business tools like CRM and ACD for seamless customer interaction management. Monitor system health and performance, identifying and addressing issues proactively. Generate and analyse reports to track performance metrics and recommend improvements. Design, develop, and maintain IVR scripts to optimize customer interactions. Troubleshoot and resolve any issues related to the IVR system, ensuring minimal disruption to services. Continuously improve IVR flows based on customer feedback, performance analysis, and business needs. Ensure proper integration of IVR with back-end systems (e.g., CRM, databases). Work closely with IT, customer service, and operations teams to align NICE and IVR systems with business objectives. Provide technical support and training to internal teams on system functionality and optimization. Stay updated on industry trends and new technologies to improve the customer experience and operational processes. Project Management experience will be an add on. Requirements: 5+ years of strong experience with NICE customer engagement solutions (NICE in Contact, NICE WFM) and IVR system administration. Strong understanding of call centre operations, customer interaction technologies, and telephony systems. Proficiency with IVR scripting languages and tools (e.g., Genesys, Avaya, Cisco). Solid understanding of data analytics and reporting, with the ability to analyse system performance and make data-driven decisions. ( Not important) Familiarity with CRM systems (e.g., Salesforce, Zendesk) and their integration with NICE and IVR solutions. Excellent troubleshooting and problem-solving skills. Strong communication and interpersonal skills, with the ability to work cross-functionally in a collaborative environment. Certification in NICE products or IVR technologies is a plus. Good to have experience with cloud-based customer engagement platforms. Good to have knowledge of speech analytics, chatbots, and AI-driven customer service technologies. Responsibilities: We are looking for an experienced NICE & IVR Systems Specialist who will be responsible for the configuration, maintenance, and optimization of NICE (Customer Engagement Solutions) and IVR systems to ensure the seamless operation of our customer service functions. This position requires both technical expertise and a strong understanding of customer interaction workflows.
    $99k-129k yearly est. 3d ago
  • Resource Operations Manager(Construction/Field Operations) (Columbus)

    JSET Automated Technologies

    Columbus, OH

    Resource Operations Manager Location: Columbus, OH Reports To: Chief Administrative Officer Salary Range: $75,000 - $85,000 annually Position Overview JSET Automated Technologies is seeking a strategic, detail-oriented Resource Operations Manager to lead workforce planning and operational alignment across all company regions. This role will own the company's resource management process - from labor forecasting and project staffing to capacity planning and process standardization. As the primary administrator of the Procore Resource Management module, this individual will ensure that data-driven staffing decisions support project execution, labor efficiency, and company growth. Working closely with project managers, field leadership, and HR, the Resource Operations Manager will optimize how people and resources are allocated across projects, helping JSET deliver exceptional service while maintaining balanced workloads and consistent operational standards. Key Responsibilities Resource Planning & Workforce Optimization Lead companywide labor allocation and workforce planning across all regions, ensuring the right people are in the right place at the right time. Analyze current and upcoming project needs to forecast resource demands and identify gaps or surpluses. Develop and maintain standardized staffing protocols that align with JSET's operational strategy. Coordinate with field leadership and project management to proactively manage labor distribution and minimize downtime. Provide recommendations for crew reallocation, subcontracting, and recruitment based on real-time utilization and upcoming demand. System Administration & Data Management Serve as the primary administrator for Procore Resource Management, configuring project settings, permissions, and workflows. Standardize companywide processes and ensure consistent data entry, tracking, and reporting practices. Create and maintain dashboards and reports to monitor resource utilization, crew performance, and labor trends. Partner with IT, Operations, and HR to integrate Procore with other internal systems for end-to-end visibility. Operational Leadership & Continuous Improvement Develop and deliver training programs, guides, and workshops for field leadership to promote consistent resource planning practices. Establish and refine operational KPIs to measure utilization, productivity, and staffing efficiency. Identify process inefficiencies and lead continuous improvement initiatives to streamline workflows and reduce manual efforts. Act as a liaison between project execution teams and leadership, ensuring clear communication and transparency in manpower decisions. Support leadership in strategic planning by providing data-backed insights into staffing trends and capacity forecasts. Qualifications 3+ years of experience in construction operations, workforce planning, or resource management within a mid- to large-scale construction company Hands-on experience with Procore Resource Management Strong analytical skills and proficiency with Microsoft Excel (advanced data analysis, pivot tables, reporting) Proven ability to manage multiple projects and shifting priorities across regions Strong leadership, communication, and relationship-building skills Detail-oriented, organized, and comfortable making data-driven recommendations Self-starter with the ability to manage competing deadlines and lead initiatives independently Preferred: Experience creating standardized resource management processes in a multi-location construction environment Why Join JSET At JSET Automated Technologies, you'll join a collaborative, growth-focused team that values initiative, accountability, and continuous improvement. We pride ourselves on empowering our people to drive real operational impact. As we continue to expand across new regions, this role will play a pivotal part in shaping how we plan, staff, and execute our projects nationwide. If you're motivated by structure, efficiency, and the opportunity to make a lasting impact on company operations, JSET is the ideal place to grow your career. As a condition of employment, all employees must complete a background and drug screening
    $75k-85k yearly 60d+ ago
  • Business Process Red Team Operator

    Jpmorgan Chase & Co 4.8company rating

    Columbus, OH

    JobID: 210641279 JobSchedule: Full time JobShift: Base Pay/Salary: Jersey City,NJ $152,000.00-$260,000.00; New York,NY $152,000.00-$260,000.00 Contribute to leading-edge security and resilience efforts, advancing protective strategies and propelling continuous improvement. As an Assessments & Exercises Vice President in the Cybersecurity and Technology Controls line of business, you will contribute significantly to enhancing the firm's cybersecurity or resiliency posture by using industry-standard assessment methodologies and techniques to proactively identify risks and vulnerabilities in people, processes, and technology. Design and deploy risk-driven tests and simulations (or manage a highly skilled team that does) and inform analysis to clearly outline root-causes. In this role, you will evaluate preventative controls, incident response processes, and detection capabilities, and advise cross-functional teams on security strategy and risk management. JPMC's Assurance Operations organization is looking to expand its Cybersecurity Red Team with an experienced Business Process Red Team Operator specialized in social engineering and assessments of critical business processes such as payment operations, fraud, and supplier management. The primary focus of this role will be to perform and manage hands-on offensive security activities leveraging social engineering skillsets as part of Red Team engagements against critical JPMC assets. The successful candidate will have a proven track record in cybersecurity assessments, to include social engineering operations like phishing and vishing, and will be able to demonstrate a general knowledge of computer networking fundamentals, modern threats and vulnerabilities, attack methodologies, and penetration testing tools. The Cybersecurity Red Team consists of highly skilled and qualified members who conduct advanced adversary emulation operations to replicate cybersecurity threats targeting the firm. This position is anticipated to require the use of one or more High Risk Role (HRR) systems, which mandates successful completion of enhanced screening, including criminal and credit background checks, before starting employment and annually thereafter. Job responsibilities * Perform and manage hands-on offensive security activities leveraging social engineering skillsets as part of Red Team engagements against critical JPMC assets * Conduct business process assessments to include tabletop or workshop sessions, live testing of business process controls by technical and social engineering attacks, and preparation of deliverables for senior stakeholders * Design and execute testing and simulations - such as penetration tests, technical controls assessments, cyber exercises, or resiliency simulations, and contribute to the development and refinement of assessment methodologies, tools, and frameworks to ensure alignment with the firm's strategy and compliance with regulatory requirements * Evaluate controls for effectiveness and impact on operational risk, as well as opportunities to automate control evaluation * Collaborate closely with cross-functional teams to develop comprehensive assessment reports - including detailed findings, risk assessments, and remediation recommendations - making data-driven decisions that encourage continuous improvement * Utilize threat intelligence and security research to stay informed about emerging threats, vulnerabilities, industry best practices, and regulations. Apply this knowledge to enhance the firm's assessment strategy and risk management. Engage with peers and industry groups that share threat intelligence analytics Required qualifications, capabilities, and skills * 5+ years of experience in cybersecurity or resiliency, with demonstrated exceptional organizational skills to plan, design, and coordinate the development of offensive security testing, assessments, or simulation exercises * Knowledge of US financial services sector cybersecurity or resiliency organization practices, operations risk management processes, principles, regulations, threats, risks, and incident response methodologies * Ability to identify systemic security or resiliency issues as they relate to threats, vulnerabilities, or risks, with a focus on recommendations for enhancements or remediation, and proficiency in multiple security assessment methodologies (e.g., Open Worldwide Application Security Project (OWASP) Top Ten, National Institute of Standards and Technology (NIST) Cybersecurity Framework), offensive testing tools, or resiliency testing equivalents * Excellent communication, collaboration, and report writing skills, with the ability to influence and engage stakeholders across various functions and levels * Candidate should have the ability to perform targeted, covert security tests with vulnerability identification, exploitation, and post-exploitation activities * Strong understanding of the following: Networking fundamentals (all OSI layers, protocols); Windows/ Linux/Unix/Mac operating systems as well as software vulnerability and exploitation techniques; commercial or open-source offensive security tools for reconnaissance, scanning, exploitation, and post-exploitation (e.g. Cobalt Strike, Metasploit, Nmap, Nessus, Burp Suite) * Familiarity with AI/ML technologies and tools and operationalizing their use in Red Teaming (e.g., developing video and audio deepfakes, etc.), as well as with system administration skills such as configuration, maintenance, and interpretation of log output from networking devices, operating systems, and infrastructure services and with cloud architecture, operations, and security vulnerabilities * Ability to collaborate with high-performing teams and individuals throughout the firm to accomplish common goals * Broad experience in multiple businesses or verticals, with organizational and cultural understanding of call centers, payments processes, client service/sales organizations, and operational support staff * The ability to articulate and visually present complex technical and fraud subject matter to a wide and senior audience * Ability to analyze and produce reports about cybersecurity and fraud vulnerabilities, threats, designs, and procedures Preferred qualifications, capabilities, and skills * Social engineering background (or intelligence, law enforcement, or similar experience) * Experience in fraud detection and prevention, with a proven track record in identifying, analyzing, and mitigating fraud risks within financial systems or similar environments. * Understanding of relevant regulations and compliance requirements related to fraud prevention, such as AML (Anti-Money Laundering) and KYC (Know Your Customer) standards * Relevant certifications such as those offered by Offensive Security (OSCP, OSEP), CREST (Certified Simulated Attack Specialist), SANS (GPEN, GWAPT), fraud-specific certifications such as Certified Fraud Examiner or Certified Anti-Money Laundering Specialist (CAMS) * Technical knowledge such as: developing in-house scripting; using interpreted languages (such as Ruby, Python, or Perl) and compiled languages (such as C, C++, C#, or Java); understanding security tools or technology such as firewalls, IDS/IPS, web proxies, and DLP * Information Security experience in two or more of the following verticals: fraud operations, threat modeling, network/application security testing, social engineering, Red Team operations, and network exploitation operations * Ability to support and grow skillsets for Cybersecurity Red Team operations #CTC
    $31k-37k yearly est. Auto-Apply 60d+ ago
  • Sales Consultant (Part-Time, Contractor)

    Wireless Generation

    Remote job

    A pioneer in K-12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 15 million students in all 50 states. For more information, visit amplify.com. Amplify is seeking part-time Sales Consultants to partner with our Sales Team. Are you an experienced presenter or trainer? Are you a quick learner and a self-starter who enjoys technology? Are you looking to make a difference by sharing highly effective, outstanding programs with other educators? Do you have a particular love of K-12 curriculum? The ideal candidates will have a passion for supporting schools and the ability to drive educators (at all levels) to make the right decisions regarding learning outcome choices for students and teachers. We are dedicated to providing crucial training before deployment. This is a part-time contractor role. Essential Responsibilities: Assist in building awareness of the Amplify brand and products in schools Maintain a depth of knowledge of Amplify's solutions - pedagogy, program content, and technical details - that fall into your area of focus and expertise (i.e., mCLASS, Literacy, Math, or Science) Assist Amplify Sales Account Executives with high-level conversations with decision-makers, offering your expertise to further the sales journey. Deliver pre-sales presentations, including but not limited to, product demonstrations and sales presentations to County and District personnel. Deliver pilot trainings as well as support active pilot teachers and leaders through ongoing on-demand support such as answering FAQs, offering 1:1 and small group planning meetings, visiting with pilot teachers (in-person or remotely) to clarify and strengthen understanding of our solutions. Articulate the Amplify story with potential customers at state and citywide exhibitions, fairs, and other related gatherings, as needed. Minimum Qualifications: >1 year of experience with teaching, school system administration, education market, or other industry supporting the sales function Proficiency in English (verbal & written) Comfortable speaking to the public, and experience delivering presentations or training to audiences of 6+ people Experience crafting and customizing presentations to meet the needs of the audience Ability to lift and carry sample boxes/bags that may weigh up to 30 lbs Preferred Qualifications: Conversational intelligence -the ability to ask good questions and listen actively Previous experience working with literacy, preferably early literacy programs or curriculum Previous experience working with mathematics Compensation: The hourly rate for this role is $50.00, and the hourly travel rate is $25.00 Amplify is an Equal Opportunity Employer. Amplify makes employment decisions based on qualifications and merit, and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, veteran status, or any other legally protected characteristic or status. Amplify is committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. If you have a disability and need an accommodation in connection with the application or hiring process, please email hiringaccommodations@amplify.com. . If you are selected for employment, a background check will be required. As required by state and local laws and district policies, you may be required to provide additional documentation, such as proof of vaccination, or submit to enhanced background screening, such as fingerprinting. Amplify is an E-Verify participant.
    $25-50 hourly Auto-Apply 40d ago
  • Project Manager - Strategic Workforce Analytics (Remote)

    Maximus 4.3company rating

    Remote job

    Description & Requirements The Project Manager-Strategic Workforce Analytics will lead the design, implementation, and continuous improvement of Resource Management (RM) processes and system, primarily leveraging Eightfold and integrated platforms with a goal of establishing Resource Management as a structured, enterprise-wide program. This role primarily supports Strategic Workforce Planning (SWP) but is matrixed to support Learning & Organizational Development (L&OD), HRIS, and Operations, driving a strategic, scalable approach to resource management and workforce analytics. The position combines program management expertise, technical systems fluency, and analytical capabilities to deliver accurate resource planning, actionable insights, and enable proactive workforce decisions such as redeployment, reskilling, and capacity forecasting. Essential Duties and Responsibilities: - Manage system administration and configuration for Eightfold Resource Management, ensuring accurate user access and timely release updates within established guidelines. - Coordinate integration activities across assigned platforms (e.g., Salesforce, Kantata, HRIS) in partnership with IT and vendors. - Maintain resource management workflows and monitor data quality, applying compliance standards and established processes. - Prepare and deliver workforce planning reports and dashboards to support decision-making for assigned business areas. - Conduct routine audits and maintain compliance dashboards ensuring adherence to organizational policies. - Onboard and provide guidance to Resource Managers and stakeholders on resource management processes and best practices. - Facilitate regular workforce planning meetings focused on capacity and resource allocation within assigned business areas. - Collaborate with Talent Acquisition, Learning & Development, Finance, and Operations teams to execute workforce planning activities aligned with business needs. - Identify opportunities for process improvement and implement automation solutions within the scope of resource management operations. - Support departmental initiatives that contribute to workforce planning objectives, ensuring alignment with organizational goals. -Deliver recurring workforce planning dashboards, forecasts, and skills intelligence - partner with stakeholders on future talent strategies based on data (build, bot, buy, borrow). -Partner closely with Solution Architects to get timely insights into future talent demands and capabilities. -Support enterprise initiatives such as reskilling programs, AI accelerator communities, and future workforce readiness. Minimum Requirements - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience. -Project Management or consulting experience. -Hands-on experience with Eightfold or other Talent Intelligence and/or Resource Management platform. -Proficiency in data visualization tools and advanced analytics platforms -Strong understanding of data workflows, integrations, and process automation -Excellent facilitation, communication, and stakeholder engagement skills -Data & Analytics experience (such as: SQL, Python, Power BI/Tableau, and forecasting models) -Stakeholder Management & Change Leadership -Proven ability to balance strategic thinking with operational execution. Preferred Experience: -Familiarity with data warehousing concepts and skills-based workforce planning, redeployment, and reskilling frameworks -Background with enterprise transformation projects -Workforce planning/resource management experience -HR Technology Fluency: RM platforms, HRIS, CRM systems -Experience with skills taxonomies and workforce analytics platforms (Eightfold, OneModel, SAP Analytics Cloud, Anaplan) -PMP certification, Agile/Scrum methodologies is a plus EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 90,780.00 Maximum Salary $ 122,820.00
    $71k-105k yearly est. Easy Apply 7d ago
  • Electrical Technician II

    Amentum

    New Albany, OH

    Amentum is seeking an Electrical Technician II to join our operations & maintenance team in New Albany, Ohio. The Electrical Technician II is responsible for the prioritization of work based on the needs of the client and for the on-time completion of all work, as well as all documentation involved. This position is directly responsible for maintaining and assisting site engineering teams to meet site electrical needs. This position is responsible for performing at the intermediate level of expertise with assisting in performing preventative maintenance on the heating and cooling of air and water, power supply, generators, UPS systems, electrical distribution and control and monitoring systems. Compensation & Benefits: HIRING SALARY RANGE: $30.00 -$32.00 per hour (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant internal equity, and alignment with market data. The position includes a competitive benefits package. For more detailed information on our Benefits and what it is like to work for Amentum. Please visit our careers site: *********************** Responsibilities: * Maintain current and future facility electrical systems. * Diagnoses, troubleshoots, maintains, and repairs electrical equipment and control circuits from 24v up to and including 480V AC, electro-mechanical test devices, instrumentation devices, PLCs / ladder logic controllers, and variable frequency drives as necessary. * Comfortable working near or around 13.8K voltage. * Support facility electrical expansion projects. * Inspects, maintains, and repairs various critical infrastructure systems such as servers, network equipment, Programmable Logic Controllers (PLCs), system administration, access control, alarm investigation, and SCADA management. * Provide daily assistance to technicians as you read blueprints/schematics/ladder logic/sequence of operations, conduct tours of systems, and assess their working order. * Must be able to adhere to Federal, State and Local electrical code and be familiar with NFPA70e. * Demonstrates ability to identify and correct any safety-related issues and perform independent equipment evaluations to identify potential equipment failures. * Performs preventive maintenance on process/production equipment as scheduled in the Computerized Maintenance Management System (CMMS). * Responds and provides service and feedback to the customer on all work orders while assuring compliance to codes, regulations, and industry standards. * Analyzes and resolves work problems or assists workers in solving work problems. * Understands company policies and enforces safety regulations. Safely performs functions of the position including following proper safety guidelines such as job hazard analysis and lockout/tagout procedures and wearing PPE as required. * Operates various measuring, diagnostic and testing instruments to help provide energy efficiency solutions. * Operates a variety of equipment such as hand tools, laptop computers and diagnostic hardware to perform work. * Maintains a strict schedule to be successful in the assignment yet demonstrates flexibility in the day-to-day activities and scheduling for the benefit of the customer. * Promotes and adheres to the Amentum Safety Structure. * Other duties as assigned by Manager or Supervisor Minimum Requirements: * High school diploma or demonstrated equivalent. * 3 - 4 years' experience as an electrician in a data center, industrial environment, hospital, manufacturing facility or demonstrated equivalent combination of education and experience. * Must have the ability to work in an aerial lift or scissor lift at heights up to 30 feet or higher. * Must be self-motivated and demonstrate the strong organizational/time management skills needed to be successful in this role. Additional information: * Qualified applicants who are offered a position must pass a pre-employment background check and substance abuse test. * This position will require the ability to obtain a security access badge at our client's location. * This position may require a valid Driver's license. * This position may require various shifts, weekends, and alternative work schedules. Physical Requirements: * Some tasks will require repetitive wrist movement. * Some tasks will require the ability to walk extensively throughout facilities during a workday. * Requires the ability to climb extension ladders, roof ladder, stepladders, and stairs as needed during a workday. * Requires the flexibility to bend/stoop, squat, kneel, reach/stretch, and move in a 90-degree fashion during workday. * Requires the ability to differentiate colors pertaining to wire color-coding. * Requires ability to read and understand information contained in a variety of documents or displayed on a computer screen. * Requires ability to use a variety of office equipment and to operate a computer keyboard to access databases, to send/receive messages and to prepare documents. * Requires the ability to communicate with others on the telephone and in one-on-one or group discussions, meetings, and presentations. * Demonstrated fluency in computer use including the full Microsoft product line. * Requires the ability to interact with all clients in a professional and friendly manner despite periods of stress. Special Requirements: * Wear steel toe safety shoes, safety glasses, gloves, hard hats, and other Personal Protective Equipment as needed. * Cope with demands (stressors) that are associated with the job and/or the work environment so that acceptable levels of performance and overall contribution are maintained. * Experience working around chemicals, precision equipment and highly regulated materials and equipment. * Experience utilizing measurement tools such as micrometers, dial indicators, various type gauges, and calibers to set tolerances to OEM Specifications. Other Attributes: * Must be willing to work overtime when required. * May be required to work holidays and weekends. * Work schedules can change based on critical business needs. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.
    $30-32 hourly 6d ago
  • Senior Project Management Systems Analyst

    BNL Technical Services 3.5company rating

    Remote job

    Brookhaven National Laboratory is committed to employee success and we believe that a comprehensive employee benefits program is an important and meaningful part of the compensation employees receive. Review more information at BNL | Benefits Program The Project Management Center provides deployed support for project management processes related to scope, cost, schedule, and risk management during all phases of Laboratory projects, as well as project management training. Position Overview: Project Management Center (PMC) is responsible for providing Project Management expertise to the Principal Investigator or Project Director/Manager including expertise in initial planning, cost estimating, scheduling, risk assessment, EVMS reporting, change control and project management training and documentation. The Senior Project Management Systems Analyst will play a central role within PMC and report to the PMC Manager. The selected candidate will draw upon a sophisticated understanding of project management methodology and project control practices and will provide subject matter expertise in Project Controls/ Project Management tools and systems. The candidate will design, plan, and implement the architecture of complex integrated tools/ systems that support the project controls and project management functions at BNL. The candidate will represent the organization as the single point of contact for facilitating enterprise system function of the entire BNL portfolio of projects and programs to implement cost and schedule project planning and control functions for large scientific construction projects and smaller Research and Development projects. Essential Duties and Responsibilities: Responsible for BNL Project Management systems architecture and applications for the Laboratory's Earned Value Management System. These systems include (but are not limited to): Oracle Primavera P6, Deltek Cobra, Deltek Acumen, Safran Risk, Microsoft SharePoint, Excel and several in-house applications for estimation, reporting, resource analysis etc. Coordinate with PMC management, DOE, external vendors and BNL IT point of contacts, to maintain and upgrade the BNL Project Management System and all components associated with the system to align with project/program/portfolio requirements. Information systems related tasks include web and VBA tools development, enhancements, and system administration, in addition to creating scalable, reliable, and efficient solutions to meet the PMC's technological needs to enhance BNL project management processes. Shares responsibility for ensuring the systems implemented support the BSA's certified Earned Value Management System (EVMS) and associated EVM Procedures to maintain BNL's project management certification. Develops and implements policies and procedures related to the PMC systems to ensure support and meet the needs of programmatic end users. Defines systems requirements based on user requirements, cost implications, and required integration with existing applications, systems, or platforms. Defines technical standards and functionality tests of all commercial and in-house tools. Develops specifications, prototypes, or initial system specific user guides. Identifies and implements creative and innovative process improvements through process and system analysis and evaluation. Assist in providing technical support to PMC staff working on specific projects and coordinating the work of other related specialists. Coordinate with the PMC management and support the strategic vision for the PMC through development of systems-based capabilities and resources. This includes leading the development and maintenance of applications in accordance with current DOE and applicable industry directives and regulations. Provides enhancement and remains current with DOE and industry best practices by participating in DOE and industry recognized working groups and supporting DOE project reviews. Required Knowledge, Skills, and Abilities: Bachelor's Degree in Business Management, Engineering, Project Management or other related field or equivalent experience, generally on the basis of 2:1 (experience: college) years Minimum of ten (10) years of professional cost/scheduling experience with experience in supporting or leading the Project controls tools and systems development, enhancement, and maintenance efforts. Solid understanding of Excel and VBA project controls tools and systems development. Solid knowledge of cost estimating, budgeting and control and integrated project management. Solid understanding of Earned Value Management System processes and requirements. Must be proficient in Primavera P6 software. High proficiency in scheduling theory, techniques, and methodologies Proficiency in project management principles. Proficiency in Microsoft Office Suite and Microsoft Project experience. Solid analytical and reasoning skills and proven ability to develop solutions to complex problems. Comprehensive knowledge of computers, software, hardware, and networking that utilize project management applications to improve business and project success. Proficiency in various programming languages, databases, and development tools. Understanding of project controls best practices in relation to DOE Order 413.3b implementation. Well-developed interpersonal skills with ability to work collaboratively in a team-oriented environment. Ability to prioritize and effectively handle one's own time to deliver results. Well-developed verbal communication skills with presentation experience. Must be a self-starter, a team player, willing to take initiative and able to perform independently with a continuous improvement mindset. Preferred Knowledge, Skills, and Abilities: Master's degree. Professional Certifications such as PMP, RMP, SP, EVP etc. Experience leading project controls web-based tools development. Experience with PowerBI. Experience with Deltek Cobra or similar EVMS software. Experience in a DOE PMO environment. Additional Information: This position is eligible for consideration of a remote work arrangement. This position is not eligible for visa sponsorship. Brookhaven National Laboratory is committed to providing fair, equitable and competitive compensation. The full salary range for this position is $141450 - $226300 / year. Salary offers will be commensurate with the final candidate's qualification, education and experience and considered with the internal peer group. Brookhaven National Laboratory requires all non-badged personnel including visitors to produce a REAL-ID or REAL-ID compliant documentation to access Brookhaven National Laboratory - view more information at ******************** This is due to nationwide identification requirements for federal site access as required by the federal REAL ID Act. Those not in possession of a REAL ID-compliant document will not be permitted to access the site which includes access to the Laboratory for interviews. About Us Brookhaven National Laboratory (************ delivers discovery science and transformative technology to power and secure the nation's future. Brookhaven Lab is a multidisciplinary laboratory with seven Nobel Prize-winning discoveries, 37 R&D 100 Awards, and more than 70 years of pioneering research. The Lab is primarily supported by the U.S. Department of Energy's (DOE) Office of Science. Brookhaven Science Associates (BSA) operates and manages the Laboratory for DOE. BSA is a partnership between Battelle and The Research Foundation for the State University of New York on behalf of Stony Brook University. BSA salutes our veterans and active military members with careers that leverage the skills and unique experience they gained while serving our country, learn more at BNL | Opportunities for Veterans at Brookhaven National Laboratory. Equal Opportunity/Affirmative Action Employer Brookhaven Science Associates is an equal opportunity employer that values inclusion and diversity at our Lab. We are committed to ensuring that all qualified applicants receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a veteran, disability or any other federal, state or local protected class. BSA takes affirmative action in support of its policy and to advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. *VEVRAA Federal Contractor BSA employees are subject to restrictions related to participation in Foreign Government Talent Recruitment Programs, as defined and detailed in United States Department of Energy Order 486.1A. You will be asked to disclose any such participation at the time of hire for review by Brookhaven. The full text of the Order may be found at: ********************************************************************************************
    $69k-96k yearly est. Auto-Apply 41d ago
  • Meditech Technical Support Analyst

    Clindcast LLC

    Remote job

    Job Description: The Meditech Technical Support Analyst is responsible for providing technical and operational support for Meditech EHR systems, including 6.0, Magic, and Client/Server platforms. The role includes troubleshooting issues related to system performance, end-user connectivity, printing, faxing, interfaces, and server management. The analyst collaborates with clinical, administrative, and IT infrastructure teams to ensure uninterrupted operation of Meditech environments. Key Responsibilities: System Administration & Technical Support Provide Level 2 and Level 3 technical support for Meditech 6.0, Magic, and Client/Server systems. Monitor and maintain Meditech application servers, database servers, and domain controllers. Troubleshoot user access issues, session timeouts, and connection failures. Perform system upgrades, patches, and environment refreshes as per Meditech and IT standards. Coordinate with Meditech vendor support for issue escalation and resolution. Printer & Fax Management Server & Infrastructure Support Integration & Interfaces User & Environment Support Documentation & Compliance Qualifications: Bachelors degree in Information Technology, Computer Science, or related field (or equivalent experience). 37 years of experience supporting Meditech systems (6.0, Magic, or Client/Server). Strong knowledge of Meditech background processes, dictionaries, and configuration utilities. Experience with printer/fax setup in hospital environments. Familiarity with HL7, TCP/IP networking, and Windows Server administration. Understanding of SQL, Citrix, and Active Directory a plus. Preferred Skills: Experience with Meditech modules such as ADM, LAB, PCS, and PHM. Familiarity with virtualization (VMware/Hyper-V). Knowledge of healthcare data privacy and compliance standards. Excellent troubleshooting, documentation, and communication skills. This is a remote position.
    $47k-80k yearly est. 27d ago
  • Senior Synapse System Administration Trainer I (SSAT)

    Job Listingsfujifilm

    Remote job

    The Senior Synapse System Administrator I (SSAT) is primarily responsible for education (internal and external) as it relates to Synapse System Administration. This includes the development of professional-grade training material, innovative training strategies and comprehensive training curriculums. In addition, this role is responsible for assisting with developing, and participating in all system administration training offerings, e.g., Q & A sessions, hosted and on-site courses. Interaction with Sales, Customer Support, Clinical Applications, Field Service, the end-user, and the Synapse Integration Team is required. The candidate must develop relationships and communication channels to ensure status feedback and cooperation with stakeholders. Finally, the candidate must ensure that all training is executed professionally to ensure customers are well positioned for ownership, and ultimately, success. Company Overview At FUJIFILM Healthcare Americas Corporation, we're on a mission to innovate for a healthier world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics. But we don't stop at healthcare; our Non-Destructive Testing (NDT) team harnesses advanced radiography solutions to keep transportation infrastructure, aerospace, and oil and gas assets safe and running smoothly. Ready to innovate, collaborate, and make a difference? Join us and bring your big ideas to life while working in a dynamic, flexible environment that fuels your creativity and drive. Our headquarters is in Lexington, Massachusetts, an inspiring healthcare research hub in a historic town. Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: *************************************************** Job Description Duties and Responsibilities: Actively participates in the development of training strategies and training curriculums. Works collaboratively with Senior I, Lead, SSAT and/or Clinical Development Coordinator to function as Subject Matter Expert for select educational content such as, but not limited to: customer facing course material, instructional “how to” videos, product simulations, etc. Responsible for executing all aspects of Client System Administration Training, including the primary delivery of training on-site as needed. Ensures that all customers are provided with high quality care and attention throughout the sales and service process, so that each customer is fully satisfied with the service and attention received from Fujifilm Medical Systems. Independently assesses the customer's level of comprehension to facilitate effective site administration and optimal product operation, utilizing validated applications, protocols, and processes. Escalates customer satisfaction concerns to Senior II, Lead SSAT or management when appropriate. Assists with post-course completion deliverables/tasks. This includes assisting with certification, examination results, course surveys and maintenance of attendance records. Provides expert level clinical support for customers, sales, and field service. Demonstrates proficiency and supports system administration training initiatives for a minimum of 1 Synapse product with a desire for increased responsibility. Provides professional development mentorship to staff SSAT when the opportunity presents. Provides input to SSAT Senior II, Leads I & II regarding staging of Virtual Environments for Synapse systems used during SSAT courses. Maintains relationships with HCUS Cardiology, Radiology, 3D, VNA, Synchronicity, and EIS clinical teams to maintain intimate product knowledge and development. Participates in all aspects of Internal Synapse System Administration Training. Actively participates in Synapse System Administration status teleconferences. Leads status calls in the event of Senior II, Lead SSAT and manager absence. Maintain close contact with customers for evaluation of training success and promote opportunities for continuing education. Participates in Synapse PACS testing and feature validation when deemed appropriate by SSAT/Education management. Participates on various internal and external committees for continued development of Synapse products. Interfaces directly with customers as it relates to a fundamental Synapse System Administration level to appropriately assess and effectively communicate the customer's experience to HCUS. These customer interfaces can be either via phone / email / conference calls that organically occur throughout our SSAT courses, or in person at a customer site visit. Traveling to customer sites with or without the appropriate team members is an integral part of the Synapse System Administration role in demonstrating our Assists System Administrators, Technologists, Sonographers, and other professional staff members in the proper and efficient operation of FUJIFILM Synapse and Synapse PACS. Solicits feedback from Customers at regular and consistent intervals and escalates where appropriate any concerns or additional sales opportunities to, Sales, Field Service, Marketing, Engineering, and Product line management. Follows up with customers regarding issues identified via written and verbal communication. Makes appropriate contacts within HCUS and at the customer site to coordinate each customer visit and or conference call. Provides on-going support to resolve application related and image quality concerns on both a product and system level. Provides and maintain documentation to support customer visits and consultation. Provides additional education and consultation at a charge, contributing to Professional Services and Clinical Customer Support revenue goals. Works with HCUS team to gain customer acceptance of the FUJIFILM Medical Systems solutions. Maintains technical expertise on all HCUS product offerings and is knowledgeable of current industry trends and future technology directions. Maintains effective communication with Field Service, Sales, and other members of the HCUS team to foster effective problem resolution. Maintains effective communications and working relationships with all departments within HCUS (Service, Engineering, Integration, Marketing, Sales, Customer Service, etc.). Participates with Sales and Marketing staffs to develop new products, services, and sales/marketing strategies. Reports any internal/external information and activities that may impact on customer satisfaction and/or HCUS's future business activities. Participates on various internal and external committees. Participates on performance improvement and strategic planning teams. Performs other duties as may be assigned by management. Demonstrates a willingness and seeks opportunities to contribute beyond job duties defined the appointed description. Participates in professional organizations. Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations, and standards. Qualifications: BA/BS or equivalent professional work experience A minimum of (5+ years desired) full-time experience in PACS System Administration (FUJIFILM Synapse preferred) or equivalent industry experience. 5 to 10 years of progressive experience in medical technology, devices, or healthcare industry. 2+ years formal training experience. Experience in curriculum development, as well as in various training methodologies to ensure effective delivery of material in an adult learning environment is desired. Experience with production software such as Adobe Captivate™, TechSmith Camtasia™, Adobe Connect Pro™, is a significant plus. Proven ability to deliver live presentations and formal instruction while concurrently evaluating the learner's comprehension of the associated topics. Exceptional verbal and written communication skills, negotiations skills, and professional presence. Ability to prioritize and handle multiple functions. Proficient in Microsoft Outlook, PowerPoint, Excel, Word Physical requirements: The position requires the ability to perform the following physical demands and/or have the listed capabilities: The ability to sit up 75-100% of applicable work time. The ability to use your hands and fingers to feel and manipulate items, including keyboards, up to 100% of applicable work time. The ability to stand, talk, and hear for 75% of applicable work time. The ability to lift and carry up to ten pounds up to 20% of applicable work time. Close Vision: The ability to see clearly at twenty inches or less. Travel: Occasional (up to 70%) travel may be required based on business need. * #LI-Remote In the event that COVID-19 vaccine mandates issued by the federal government, or by state or local government become effective and enforceable, the Company will require that the successful candidate hired for positions covered under relevant government vaccine mandate(s) be fully vaccinated against COVID-19, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption. Applicants to positions where vendor credentialing or other similar requirements exist to enter facilities will be required to comply with the credentialing requirements of the facilities, including complying with vaccine requirements. For all positions, the Company encourages vaccination against COVID-19 and requires that the successful candidate hired be willing to test for the COVID-19 virus periodically and wear a face covering indoors as required, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption. EEO Information Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc. ADA Information If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department (****************************** or ***************.
    $54k-73k yearly est. Auto-Apply 8d ago
  • Director, Revenue Operations

    Litify 4.1company rating

    Remote job

    About Us At Litify, we're revolutionizing the Legal industry by being the platform powering legal's top performers. As a trailblazer in legal technology, Litify delivers an all-in-one legal operating solution that empowers law firms and legal departments to achieve consistent success by continually standardizing, measuring, and improving their legal operations. Our mission is clear: to deliver better business outcomes to our clients, so they can focus on delivering the best legal service and outcomes to their clients. 400+ enterprise businesses and 55K+ legal professionals trust Litify to amplify their impact with innovative technology and service that stands the test of time. Backed by Bessemer Venture Partners, Litify is proud to be recognized as one of Inc. 5000 and Deloitte Technology Fast 500's fastest-growing private companies in America along with numerous awards for our unparalleled software. With offices in the vibrant cities of New York and New Orleans, we're at the heart of legal innovation. About the Role We're seeking a Director of Revenue Operations to lead and scale our revenue engine across marketing, sales, and customer success. This role will design and optimize the systems, processes, and analytics that drive predictable growth. The ideal candidate is a strategic operator who thrives at the intersection of data, technology, and go-to-market strategy. Key Responsibilities: Partner with the SVP of Sales and executive leadership to define and execute a data-driven revenue strategy aligned with company goals. Design, document, and optimize revenue processes across the customer lifecycle, from lead generation to renewal and expansion. Own and enhance the GTM tech stack to ensure data integrity, scalability, and team productivity. Extensive hands-on experience with Salesforce CPQ, including configuration, pricing rules, product setup, and system administration to ensure seamless sales operations. Build and maintain accurate forecasting models; collaborate with Finance to report on key revenue metrics and performance trends. Develop and maintain dashboards and KPIs that provide clear visibility into pipeline health, conversion rates, and customer lifecycle performance. Partner cross-functionally with Marketing, Sales, Customer Success, Product, and Finance to align on targets, handoffs, and incentive structures. Build, mentor, and lead a high-performing Revenue Operations team that scales with company growth. Analyze historical performance, market potential, and account data to inform territory design, segmentation, and coverage models. Collaborate with Sales Leadership, Strategy, and Finance to align territories and headcount plans with business objectives. Support GTM planning cycles by providing data-driven insights, scenario modeling, and performance analysis. Maintain clean, accurate CRM data (e.g., Salesforce) through process governance and change management. Monitor and evaluate sales coverage effectiveness, proactively identifying and resolving gaps. Empower Sales teams with actionable dashboards, reports, and insights that drive execution and accountability. Partner with Marketing Operations to optimize lead flow, streamline MQL-to-SQL handoffs, and improve conversion efficiency. Lead special projects such as market expansion, vertical alignment, and sales capacity modeling. Oversee sales prospecting programs in partnership with Account Executives and SDRs to maximize pipeline generation. Qualifications: 8+ years of experience in Revenue Operations, Sales Operations, or a related function. Proven experience supporting high-growth B2B SaaS or technology companies. Strong expertise in CRM and marketing automation systems Deep understanding of revenue analytics, pipeline management, and GTM metrics. Exceptional communication, leadership, and project management skills. Analytical mindset with the ability to translate data into actionable insights. Disclosure: The estimated base salary pay range for this role is $165,000-$180,000. You may also be offered a bonus and benefits. Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide. Individual pay rate decisions are based on a number of factors, including qualifications for the role, experience level, skill set, and balancing internal equity relative to peers at the company. The range above is for the expectations as laid out in the , however we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated to you as a candidate.
    $165k-180k yearly Auto-Apply 13d ago
  • Senior Infrastructure Engineer (100% Remote- Nutanix/Linux/Dell)

    Optomi 4.5company rating

    Remote job

    Senior Infrastructure Engineer (100% Remote- Nutanix, Linux, Dell, HP) Optomi, in partnership with a client is seeking an Infrastructure Engineer to join their team. This role will help to support multiple parts of the infrastructure including Nutanix storage, Linux systems, and Dell backup tools. In addition, this candidate will have experience across Windows environments, Active Directory, virtualization, and some networking. Responsibilities: Troubleshoot various infrastructure and system issues Design, build, and maintain on-premises and cloud-based infrastructure (e.g., AWS, Azure, GCP). Manage and optimize server environments including Windows, Linux, and virtualized platforms (VMware, Hyper-V). Use Nutanix and Dell-based tools for storage Configure and support network infrastructure (switches, firewalls, VPNs, load balancers). Monitor system performance and troubleshoot issues to ensure high availability and optimal performance. Implement infrastructure-as-code and automation tools (Terraform, Ansible, CloudFormation, PowerShell). Maintain backup, disaster recovery, and business continuity plans. Ensure infrastructure security through patching, vulnerability management, and access control. Collaborate with development, security, and DevOps teams to support deployment pipelines and application hosting. Apply today if your background includes: Experience utilizing tools such as Nutanix, HP, and Linux servers/OS Various infrastructure experience around AD, networking, systems, cloud, and virtualization Ability to communicate effective across various clients and business units 5+ years of experience in infrastructure engineering, system administration, or a similar role. Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP, VLANs). Hands-on experience with virtualization and containerization (VMware, Docker, Kubernetes).
    $89k-122k yearly est. 2d ago
  • Technical Engineer

    Comptech Computer Technologies

    Remote job

    WELCOME TO COMPTECH Good people. Dedicated People. Hard-working people. CompTech is a service-oriented program management and technical company working to build lasting relationships with small and large companies, municipalities, and Government agencies. Headquartered in Dayton, OH, our clients nationwide are provided with services in client-focused practice areas resulting in solutions to organizational challenges. Job Description Job Title: Technical Engineer ** Requires Public Trust Security Clearance** Location: Remote Overview CompTech is seeking a skilled Technical Engineer to join our Sawdy Managed Services Division. The ideal candidate will excel in the planning, design, execution, and implementation of client projects and IT solutions. This role requires Tier 2 technical expertise and the ability to work independently, particularly on complex technical initiatives. The Technical Engineer will also play a critical role in project implementation, maintaining the design and integrity of client IT systems, and providing long-term client support; this role serves as a key resource for managing and resolving escalated support issues. The successful candidate will demonstrate a strong commitment to exceptional customer service, expert problem-solving, and effective communication. They will ensure client systems remain highly available, secure, and reliable, while contributing positively to a collaborative team environment. Scope of Work Key responsibilities include: Serve as the primary client point of contact, collaborating with client POCs and senior management to plan, execute, and implement projects while independently developing and managing implementation and migration plans that align with project goals and security requirements. Proactively communicate with clients regarding project progress, upcoming changes, and planned outages while managing and resolving Tier 0-2 support escalations through effective remote troubleshooting, diagnostic tools, and clear, professional documentation within all support tickets. Develop and distribute technical documentation detailing system architecture and implementation while executing complex Exchange (hybrid, Office 365 tenant-to-tenant, hosted-to-cloud) and SharePoint (on-premises-to-cloud, tenant-to-tenant) migrations, as well as configuring, troubleshooting, and supporting Exchange Online, SharePoint Online, Teams, OneDrive for Business, Intune, Entra Active Directory, and related applications. Manage and deploy Intune, Windows Servers, and virtualized environments (VMware and Hyper-V) to support policy, compliance, and operational goals; provide weekly project updates to the Sr. vCISO/Manager; and remain current on emerging industry technologies relevant to the role. Provide system administration support for Microsoft core business applications and operating systems while assisting end-users through ConnectWise. Manage service tickets, ensuring timely, professional, and collaborative communication with corporate employees, clients, and colleagues. Support client engagement by assisting with project evaluations and handling reactive, proactive, and IMAC service tickets as needed; perform manual patching and vulnerability remediation in compliance with CMMC requirements and policies, while serving as a mentor to fellow Sawdy MSD team members. Participate in an on-call rotation. Anticipates problems, identifies deviations and acts through resolution. Perform other duties as required. Knowledge, Skills, and Certification Requirements: Five (5) + years of IT-related experience. Three (3) + years of experience performing server and 365 migrations. Must have experience working with at least some of the following: Microsoft 365 Azure IaaS, PaaS, SaaS Services Exchange Online SharePoint OneDrive Teams Microsoft Defender Windows Server One (1) year of Help Desk or Deskside Support experience DLA CE Cert IA Role/Function: Help Desk Tier II & III - may be obtained upon hire Security+ CE Minimum Education: Associate or bachelor's degree in an IT-related field preferred Security Clearance Requirements: Public Trust Salary: $100,000 - $110,000 Equal Employment Opportunity CompTech is committed to building a diverse and inclusive environment in which we recognize and value each other's differences as well as fostering a culture that promotes its core values: Commitment, Innovation, and Customer Satisfaction. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, or status as a protected veteran. If you require assistance or an accommodation due to a disability, please call Human Resources at ************** or email *****************************. A CompTech associate will respond to your message as soon as reasonably possible.
    $100k-110k yearly Auto-Apply 26d ago
  • IT Manager, Finance & Operations (Remote-Within NC)

    Vontier Corporation

    Remote job

    Looking for an opportunity to tap into cross-functional teams and capabilities? As an IT Manager within our Global IT organization, you will be responsible for supporting the applications across our Finance and Operations portfolio, which provide critical business capabilities across the organization. You will lead our efforts in supporting these applications, delivering value through continuous improvement and mitigating risk by minimizing outages. You will also manage a team of IT analysts responsible for the maintenance and support of these applications and will work with our Managed Service Providers, 3rd party development teams, and other internal teams. This role supports Gilbarco Veeder Root's North American business operations. This is hybrid role, where coming onsite to our Greensboro, NC facility 1-2 days per week is preferred. Minimal/Intermittent Travel (1-2 times/Quarter) What you will do: * Oversee, lead, and develop the team of IT Analysts, ensuring high quality delivery of requirements, on time and within budget * Responsible for oversight of IT ticket management related to the applications within the Finance & Operations portfolio * Act as a subject matter expert for the applications, providing any necessary insights and tactical support to our managed service providers responsible for application support * Lead daily standups with the IT analyst team and the managed service provider to ensure SLA's are being met and open issues are being addressed * Responsible for any security compliance activity pertaining to in-scope applications * Responsible for user and system administration of the applications * Identifying opportunities to reduce customizations and cost, by leveraging out of box capabilities and aligning to standard processes * Support VBS (Vontier Business System) culture through consistent participation in daily management and use the VBS toolkit to solve business and process problems and enhance departmental efficiency. Who You Are: * Bachelors Degree Preferred and/or 8 - 10 years of previous work experience in related field or position as part of an ERP ecosystem. * Dynamics 365 + Dynamics AX application support experience, with a core focus on supply chain and manufacturing operations or Finance * Results-oriented with experience in application maintenance and support * Enjoy coaching and building up others to accelerate their career journey * Excited to learn and adopt new technologies that can deliver value * Comfortable working in a fast-paced culture with strong prioritization and communication skills * Focused on customer service and able to balance standardization with unique customer needs * An out of the box thinker who is courageous and not afraid to challenge status quo * A strong believer in the importance of continuous process improvement The base compensation range for this position is $135,000-$170,000 per annum. Your actual base salary will be determined based upon numerous factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity. This role is eligible for Bonus potential. Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 15 days each year, 12 paid holidays (including 2 floating holidays), and paid sick leave.* Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant's geographic location. The Company reserves the right to modify this information at any time, subject to applicable law. WHO IS GILBARCO VEEDER-ROOT Gilbarco Veeder-Root, a Vontier company, is the worldwide technology leader for retail and commercial fueling operations, offering the broadest range of integrated solutions from the forecourt to the convenience store and head office. For over 150 years, Gilbarco has earned the trust of its customers by providing long-term partnership, uncompromising support, and proven reliability. Major product lines include fuel dispensers, tank gauges and fleet management systems. #LI-KS1 #LI-Hybrid WHO IS VONTIER Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at **************** At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment. Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future. Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally. Together, let's enable the way the world moves! "Vontier companies are equal employment employers and evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, sexual orientation, gender identity or expression, and other characteristics protected by law."
    $135k-170k yearly 7d ago
  • Principal Analyst - Responsible AI (Remote)

    United Airlines 4.6company rating

    Remote job

    Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together. **Description** United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions. **Job overview and responsibilities** The Principal Analyst - Responsible Artificial Intelligence validates that our services, applications, and websites are designed and implemented in accordance with United's secure development and responsible AI standards. The Principal Analyst is a senior level position that works closely with development teams, product teams, and other teams across the organization to integrate security into the product lifecycle from design, deployment, and recurring testing. The Principal Analyst is a recognized subject matter expert in defining security requirements, performing application assessments, and providing application teams with remediation guidance and advice. On any given day, the Principal Analyst for Responsible AI can be pulled in to evaluate a new system, review a proposed application change, or provide guidance on application security/coding best practices. + Leads responsible architecture design evaluations and threat modelling of our products (both bought and built) + Recommends and implements products/services that support operational needs and responsible AI requirements + Promotes and contributes to the continuous improvement of our Responsible AI strategy through accurate, reusable documentation and education materials + Perform code analysis of applications, manually and using SAST, DAST, and SCA scanning solutions as well as conducting manual vulnerability analysis + Technical point of contact for product teams as it relates to Responsible AI at United + Sought out as a trusted advisor/consultant and assists in the creation of security designs, requirements, risk monitoring and mitigation guidance in alignment with industry best practices and regulatory requirements + Assist in leading the design, definition and implementation of security best practices and standards and ensure product development teams understand them **Qualifications** **What's needed to succeed (Minimum Qualifications):** + Bachelor's degree in STEM, Computer Science, or related field + Minimum of 9 years of experience in related field + Deep understanding of Generative Artificial Intelligence and its associated risks + Ability to collaborate with development teams to build secure solutions, communicating risks and bringing consensus to diverse priorities + Knowledge of common vulnerabilities and attack vectors against a GenAI model such as prompt attacks, training data extraction, and data poisoning + Assessment, risk categorization, and application security testing tools + Excellent problem solving, critical thinking, interpersonal, collaboration, written and verbal communication skills + Knowledge of the fast-evolving industry standards, best practices, and reference architectures + Solid understanding of secure network and system design in both cloud and conventional environments, as well as of network and web related protocols + Excellent understanding of web applications, web servers, layer 7 application technologies, frameworks and protocols with respect to application development and deployment + Ability to work independently and self-motivate + Ability to strategically evaluate SaaS providers and their data storage policies + Must be legally authorized to work in the United States for any employer without sponsorship + Successful completion of interview required to meet job qualification + Reliable, punctual attendance is an essential function of the position + Must be available for domestic travel approximately 10-20% annually **What will help you propel from the pack (Preferred Qualifications):** + Master's degree + Certified Ethical Hacker (CEH) + GIAC Security Essentials (GSEC) + Certified Information Security Manager (CISM) + Comp TIA Security + Certified Information Systems Security Professional (CISSP) + Certified Information Systems Auditor (CISA) + Systems Security Certified Practitioner (SSCP) + CompTIA Advanced Security Practitioner (CASP+) + Offensive Security Certified Professional (OSCP) + Minimum of 12 years of experience in related field, including any combination of the following: threat modeling, secure coding, identity management and authentication, software development, cryptography, system administration and network security, cloud computing + Thought leadership publishing within the Responsible AI or Generative AI categy + Familiar with waterfall and agile development processes and ability to integrate secure development practices into both models + Experience with multiple programming languages + Success in implementing effective Secure SDLC frameworks across a large corporation The base pay range for this role is $143,450.00 to $186,778.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
    $143.5k-186.8k yearly 22d ago
  • Sales Operations Manager

    Kofax, Inc. 4.7company rating

    Remote job

    Tracking Code U25-088 Job Level Mid Career Category Sales and related Type Full-Time/Regular ABOUT THE ROLE The Sales Operations Manager provides business partnering with Senior Vice President of Sales and team in the day-to-day operations of the assigned geography and sales team. This role assists in sales forecasting, budget development and monitoring, territory and quota assignments, and CRM system administration. Sales Operations Managers directly impact Tungsten Automation's success and growth through accurate sales reporting and responsive analytical support. WHAT YOU'LL DO * Assist in the sales forecasting process by participating in regularly scheduled forecast calls with the sales team * Assist in monthly Executive Management Team Business Review preparation * Attend monthly Executive Management Team Business Reviews * Assist in developing and monitoring the annual budget for the assigned Sales teams and Senior Vice Presidents * Develop territory and quota assignment for the sales management and sales representatives * Monitor and assist in CRM system administration to ensure accounts and opportunities are assigned correctly and updated timely * Reconcile sales performance for accuracy * Participate in the negotiation of sales contracts and transaction details with customers * Interact with the Finance team on revenue recognition, collection and credit issues * Prepare and present analytical data as it relates to sales activities, performance, procedures and ad hoc requests ABOUT OUR PLATFORM Tungsten Automation's Intelligent Automation software platform helps government agencies transform information-intensive business processes, reduce manual work and errors, minimize costs, and improve customer engagement. We combine Generative AI, Knowledge Management, Intelligent Document Processing, Process Orchestration, mobility and engagement, and analytics to ease implementations and deliver dramatic results that mitigate compliance risk and increase competitiveness, growth and profitability-particularly crucial for highly regulated industries facing complex compliance requirements. No other software vendor offers a platform of complementary technologies integrated into a scalable, manageable software platform, positioning us to grow and dominate the process automation space. While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business. Required Experience WHAT YOU NEED TO SUCCEED * Bachelor's degree required with a minimum of 5-7 years of experience in a sales environment, preferably with background in software technology and intellectual property * Financial background in accounting, finance or related field * General working knowledge of GAAP and IFRS revenue recognition rules, purchase order terms and conditions, and general accounting principles * Familiar with U.S. GAAP and IFRS Revenue Recognition guidelines as it relates to Software * Familiarity with legal terms and conditions as it relates to intellectual property * Experience and understanding of legal terminology related to intellectual property agreements * Experience in development and administration of P & L Budget * Experience in the creation and modification of Sales Executive compensation plans * Experience with ERP & CRM required (SAP, Hyperion & SFDC) * Strong analytical and mathematical background * Ability to analyze and present information in various forms in a clear and concise manner * Ability to analyze and present data in a way that meets the needs of the recipient * Intermediate or Advanced knowledge of Microsoft Word, Excel and Powerpoint * Strong capability with Microsoft Applications (Word, Excel, Powerpoint) * Effective written and verbal communication skills * Ability to coach, mentor and train direct reports and peers * Ability to communicate within all areas of an organization * Ability to interact and communicate with all levels of an organization both internally and externally * Ability to lead, work collaboratively, and make decisions in a fast paced, complex environment * Team player who is also able to work independently with little supervision * Strong work ethic and commitment to long-term success * Team-oriented and entrepreneurial mindset Tungsten Automation is an Equal Opportunity Employer M/F/Disability/Vets The base salary range for this role, across the US, is $117,008 - $178,716. Your actual base pay within this range will be determined by your work location as well as skills, qualifications, experience, and relevant education/training. The range provided reflects only the base salary for the role and does not include benefits. This position is located in Remote, United States. View the Google Map in full screen.
    $117k-178.7k yearly 60d+ ago
  • Systems Engineer

    Aliniti

    Remote job

    Job Description Systems Engineer - DDTI (A Datamark Company) Columbus, Ohio | Public Safety Technology | NextGen 9-1-1 Solutions About DDTI DDTI, a Datamark company, delivers innovative technology solutions that power public safety and telecommunications systems nationwide. The team supports mission-critical NextGen 9-1-1 platforms and GIS mapping applications that help emergency responders access precise, real-time information when it matters most. At DDTI, you'll join a collaborative, cross-functional team that values curiosity, ownership, and precision in every project-from supporting live 9-1-1 systems to advancing next-gen GIS mapping technologies. About the Role As a Systems Engineer at DDTI, you'll play a key role in maintaining and supporting live production environments for NextGen 9-1-1 and GIS systems. You'll troubleshoot issues in real time, participate in project cutovers, and prepare new deployments-including DNS configurations, load balancing, and SSL/TLS certificates. Working across SQL Server, RabbitMQ, and Linux systems, you'll help ensure uptime, accuracy, and performance in critical public safety infrastructure. This role is ideal for a technically curious, self-directed professional who enjoys variety, thrives on solving complex problems, and takes pride in doing work that truly matters. What You'll Bring Hands-on experience or strong interest in GIS systems (Response Assist or similar mapping tools) Proficiency with SQL Server (reporting, joins); DBA experience a plus Working knowledge of RabbitMQ and Linux system administration Familiarity with DNS, load balancers, and TLS/SSL certificate management Experience supporting live production or critical-infrastructure environments; troubleshooting & break/fix A “jack-of-all-trades” mindset-organized, proactive, and eager to learn Why DDTI Competitive pay commensurate with experience Remote, but prefer to be near Columbus, OH area for potential in-office training and collaboration Meaningful, high-impact work supporting public safety systems nationwide Opportunities for continuous learning and cross-training across technologies Collaborative, low-ego team culture with strong mentorship and autonomy Comprehensive benefits and paid time off Why You'll Love Working Here At DDTI, you'll do work that directly supports emergency responders and public safety operations-technology that makes a real-world difference. You'll be part of a team that values independence and initiative but never forgets collaboration. Whether hybrid near Columbus or fully remote, you'll have the tools, support, and flexibility to grow your skills, expand your impact, and help shape the future of NextGen 9-1-1.
    $67k-89k yearly est. 3d ago
  • User Support Specialist

    Baynova LLC

    Remote job

    Job DescriptionBayNova has an exciting opportunity for a User Support Specialist to join our team in support of an important federal government client in Alexandria, VA. We are seeking hardworking, competitive candidate that is driven to succeed with a natural sense of urgency. You are a self-starter with a reputation for being an effective team player, who proactively looks to improve and add efficiency to current processes. You exercise judgment in the decision-making process to provide consistent customer service. You are highly proficient in problem solving and can follow a systematic troubleshooting approach.This position is responsible for maintaining IT systems and end user support needs. This includes supporting all aspects of IT infrastructure, user accounts, telephony, and application needs. The position also includes working on medium-sized projects to ensure the timely development and delivery of reliable and efficient systems-related solutions to business requirements.Daily Job Responsibilities: Escalated user support administration Use ServiceNow to maintain ticketing queues by accepting tickets and closing them according to service level agreements. Office365 administration and troubleshooting of email accounts. Serve as liaison between the help desk and infrastructure support teams. Provide user support, troubleshooting, adding/removing/modifying user accounts, printer setup, PC setup and initial LAN configuration. Must be able to delegate and prioritize responsibilities. Responsible for escalation within the team or to management Communicate and work effectively with other contractors and personnel from other system administration teams. Responsible for team communications and notifications to customer Attends team meetings and keeps team members informed of pertinent information. Control-M administrator. Including the administration, configuration, and execution ad hoc jobs using Control-M Generate detailed SOPs. Requirements: Ability to obtain a Public Trust Clearance 1 year of technical experience with working knowledge of desktop support technologies or High School Diploma with ITIL/ITSM, A+ or applicable technical certification Working knowledge of the Microsoft environments Ability to work onsite at the customer's location in Alexandria, VA; Work-from-home available on a case-by-case basis. 24x7 On-call rotation for after hours support Nights and/or weekends troubleshooting, maintenance, and any other special circumstances Self-starting individual with the ability to work independently on issues with minimal supervision. Detail-oriented technical and strong analytical skills. Exceptional customer service and follow-up skills. Powered by JazzHR hh LQ593l41
    $46k-79k yearly est. 3d ago
  • Systems Manager-Senior

    Cybermedia Technologies

    Remote job

    CTEC is a leading technology firm that provides modernization, digital transformation, and application development services to the U.S. Federal Government. Headquartered in McLean, VA, CTEC has over 300 team members working on mission-critical systems and projects for agencies such as the Department of Homeland Security, Internal Revenue Service, and the Office of Personnel Management. The work we do effects millions of U.S. citizens daily as they interact with the systems we build. Our best-in-class commercial solutions, modified for our customers' bespoke mission requirements, are enabling this future every day. The Company has experienced rapid growth over the past 3 years and recently received a strategic investment from Main Street Capital Corporation (NYSE: MAIN). In addition to our recent growth in Federal Civilian agencies, we are seeking to expand our capabilities in cloud development and footprint in national-security focused agencies within the Department of Defense and U.S. Intelligence Community. We are seeking to hire a Systems Manager-Senior to our team! Join Us in Empowering Lives Through SSA's Employment Support Initiatives Are you passionate about making a meaningful difference in people's lives? The Social Security Administration (SSA) is committed to helping individuals with disabilities achieve greater independence through employment. By joining our team, you'll play a vital role in supporting this impactful mission-helping people unlock their potential, build confidence, and create brighter futures. If you're driven by purpose and inspired by the chance to make a lasting impact, we invite you to be part of a program that changes lives every day. The Systems Manager is responsible for the administration, security, maintenance, and optimization of IT systems, networks, and infrastructure supporting the Beneficiary Helpline and related program operations. This role ensures reliable system functionality, compliance with SSA and federal security standards, and supports business continuity through proactive management, troubleshooting, and enhancements. The Systems Manager collaborates with program leaders and cross-functional teams to align technology solutions with organizational needs, prepares technical documentation, and serves as a subject matter expert on system security and best practices. Job Responsibilities and Duties: • Administer, configure, and maintain IT systems, networks, databases, and infrastructure supporting the program and call center environments. • Monitor system performance and ensure uptime, security, and compliance with SSA requirements and industry standards. • Lead troubleshooting and resolution of technical issues; coordinate with internal teams or external vendors as needed. • Oversee and implement software upgrades, hardware replacement, system enhancements, and routine maintenance. • Manage user access, authentication, permissions, and security controls across all platforms. • Conduct security reviews, vulnerability assessments, and risk analysis; maintain compliance with audit and reporting requirements. • Develop, maintain, and enforce IT security policies, procedures, and business continuity/disaster recovery plans. • Prepare system performance and compliance reports, technical documentation, incident summaries, and audit materials. • Provide technical support, guidance, and training to staff on system usage, security, and protocols. • Ensure full compliance with SSA, FISMA, Section 508, Privacy Act, and all relevant federal information security standards. • Collaborate with program managers, Help Line staff, and project teams to align system capabilities with business needs. • Maintain change logs, system documentation, and asset inventories in accordance with organizational requirements. Requirements: • Bachelor's degree with 5-7 years of progressively responsible IT systems management experience. • Strong background in administration and maintenance of enterprise IT systems, networks, databases, and telecommunications platforms. • Demonstrated experience in system security, access control, incident response, and regulatory compliance. • Experience troubleshooting system, hardware, and software issues in a multi-user environment. • Working knowledge of SSA requirements, FISMA, Privacy Act, and Section 508 accessibility standards. • Proven ability to implement system upgrades, patches, and technology enhancements. • Strong analytical, problem-solving, organizational, and decision-making skills. • Effective verbal and written communication skills, including the ability to prepare clear technical documentation and reports. • Proficiency with system administration tools, Microsoft Office Suite, and incident management platforms. • Experience developing and delivering technical support and training to staff. • Ability to work collaboratively within cross-functional teams and with external vendors when required. • Meticulous attention to detail and commitment to upholding security, privacy, and data protection obligations. Clearance requirements: Must be a US Citizen and able to obtain and maintain a SSA Public Trust clearance If you are looking for a fun and challenging environment with talented, motivated people to work with, CTEC is the right place for you. In addition to employee salary, we offer an array of employee benefits including: Paid vacation & Sick leave Health insurance coverage Career training Performance bonus programs 401K contribution & Employer Match 11 Federal Holidays
    $116k-168k yearly est. Auto-Apply 60d+ ago
  • Implementation Specialist II - Courts (Remote Position)

    Omnigo 4.4company rating

    Remote job

    We are a leading provider of safety software solutions for the justice community. Our mission is to empower courts across the country with innovative, highly configurable technology that streamlines operations, enhances efficiency, and supports fair and effective judicial processes. Position Summary The Implementation Specialist plays a key role in the successful delivery and configuration of our cutting-edge case management software. In this role, you will work directly with court professionals nationwide to analyze business requirements, configure system solutions, and ensure smooth implementation and adoption of our products. Your expertise will help our customers optimize their operations and achieve greater efficiency in managing their daily court activities. This position is ideal for a motivated professional with experience in the judicial sector, particularly those familiar with court case management software and process improvement initiatives. Key Responsibilities * Analyze customer business requirements and translate them into effective software configurations. * Configure and customize software applications to align with client needs and operational workflows. * Develop key project deliverables including process documentation, gap analyses, and functional design specifications. * Serve as a subject matter expert on product functionality and best practices. * Conduct onsite and remote training sessions for customer teams. * Facilitate software testing and user acceptance sessions. * Provide comprehensive implementation and post-implementation support. * Consult with clients to identify opportunities for process improvement and system enhancements. * Collaborate with internal teams-including Sales, Customer Success, Product Management, and Marketing-to share customer feedback and contribute to product development. * Assist in the creation of training materials and curricula for new features and product updates. * Travel to customer sites as needed to support implementation efforts. Required Qualifications * Bachelor's degree in Criminal Justice, Management Information Systems, or a related field. * Minimum of 2 years of experience in the court or judicial sector. * Hands-on experience with court case management software. * Proven experience in software implementation, configuration, or system administration. * Strong project management, organizational, and presentation skills. * Demonstrated ability to deliver effective training, with a solid understanding of adult learning principles (preferred). * Excellent problem-solving, analytical, and troubleshooting abilities. * Ability to manage multiple priorities and deadlines in a fast-paced environment. * Willingness to travel as required. Preferred Skills * Familiarity with change management and process re-engineering within the judicial or government sectors. * Experience collaborating in cross-functional project teams. * Excellent written and verbal communication skills, with the ability to translate technical concepts into user-friendly language. EOE/M/F/Disabled/Vet This company is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, national origin, age, disability or protected veteran status. All qualified applicants will receive consideration for employment.
    $46k-75k yearly est. 33d ago

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