Text Quality Analyst (Remote)
Outlier Ai
Remote job
Join a global community of talented professionals to shape the future of AI. Earn up to $15 USD/hr and additional rewards based on quality of submission. Outlier is committed to improving the intelligence & safety of AI models. Owned and operated by Scale AI , we've recently been featured in Forbes for partnering experts with top AI labs to provide the high quality data for LLMs. We believe AI can only perform as well as the data it's trained on. That's why we work with contributors from all over the world , who help improve AI models by providing expert human feedback . This data has led to AI advancements for the world's leading AI labs and large language model builders. We've built a best-in-class remote work platform for our freelance contributors to provide valuable, specialized skills, and we in turn strive to provide them with a positive experience based on our core pillars of reliability, transparency, and flexibility. We are looking for native English speakers to contribute their expertise toward training and refining cutting-edge AI systems. Adopt a "user mindset" to produce natural data to meet the realistic needs you have or would use AI for. Use the tool of rubrics to address user needs in a structured way. Evaluate AI outputs by reviewing and ranking reasoning and problem-solving responses from large language models. Contribute across projects depending on your specific skillset and experience. Bachelor's degree or higher (or currently enrolled). Analytical and Problem-Solving Skills : Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning. Strong Writing : Clear, concise, and engaging writing to explain decisions or critique responses. Commitment to accuracy and ability to assess technical aspects of model outputs. Experience in fields like literature, creative writing, history, philosophy, theology, etc. Prior writing or editorial experience (content strategist, technical writer, editor, etc.). Interest or background in AI, machine learning, or creative tech tools. Earn up to $15 USD/hr, paid out weekly Rates vary based on quality, accuracy, and time spent. Model Playground Interact, experiment and engage with leading large language models free of cost Flexible schedule and Most experts spend 5-10 hours/week, up to 40 hours working from home Join a global community of Coding experts Join a global network of experts contributing to advanced AI tools Disclaimer: For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply. Certain projects offer incentive payments. Please review the payment terms for each project. We welcome applicants from all backgrounds and celebrate diversity in our workforce.$15 hourly 1d agoDesigner I- Remote
Outlier Ai
Remote job
Join a global community of talented professionals to shape the future of AI. Earn up to $15 USD/hr and additional rewards based on quality of submission. Outlier is committed to improving the intelligence & safety of AI models. Owned and operated by Scale AI , we've recently been featured in Forbes for partnering experts with top AI labs to provide the high quality data for LLMs. We believe AI can only perform as well as the data it's trained on. That's why we work with contributors from all over the world , who help improve AI models by providing expert human feedback . This data has led to AI advancements for the world's leading AI labs and large language model builders. We've built a best-in-class remote work platform for our freelance contributors to provide valuable, specialized skills, and we in turn strive to provide them with a positive experience based on our core pillars of reliability, transparency, and flexibility. We are looking for native English speakers to contribute their expertise toward training and refining cutting-edge AI systems. Adopt a "user mindset" to produce natural data to meet the realistic needs you have or would use AI for. Use the tool of rubrics to address user needs in a structured way. Evaluate AI outputs by reviewing and ranking reasoning and problem-solving responses from large language models. Contribute across projects depending on your specific skillset and experience. Bachelor's degree or higher (or currently enrolled). Analytical and Problem-Solving Skills : Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning. Strong Writing : Clear, concise, and engaging writing to explain decisions or critique responses. Commitment to accuracy and ability to assess technical aspects of model outputs. Experience in fields like literature, creative writing, history, philosophy, theology, etc. Prior writing or editorial experience (content strategist, technical writer, editor, etc.). Interest or background in AI, machine learning, or creative tech tools. Earn up to $15 USD/hr, paid out weekly Rates vary based on quality, accuracy, and time spent. Model Playground Interact, experiment and engage with leading large language models free of cost Flexible schedule and Most experts spend 5-10 hours/week, up to 40 hours working from home Join a global community of Coding experts Join a global network of experts contributing to advanced AI tools Disclaimer: For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply. Certain projects offer incentive payments. Please review the payment terms for each project. We welcome applicants from all backgrounds and celebrate diversity in our workforce.$15 hourly 1d agoData Center Engineer
World Wide Technology
Columbus, OH
World Wide Technology (WWT), a global technology solutions provider with $20 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate transformational outcomes for large public and private organizations around the world. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps customers and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its 4 million square feet of global warehousing, distribution and integration space. With over 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 11 years in a row by Fortune and Great Place to Work for its unique blend of determination, innovation and leadership for diversity and inclusion. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners and communities. World Wide Technology is looking for a (Data Center Engineer). This job is part of WWT's Strategic Resourcing services. The candidate will be supporting a WWT customer and will be employed by one of WWT's preferred partners. The partner will provide full compensation and benefit information prior to employment with the partner. Job Title: Data Center Engineer Location: Onsite Columbus, OH 5 days a week - Thursday - Sunday 7a-5p or Wed-Sun 7a-3p Duration: 6+ months We are looking for Data Center Engineers not network engineers Position Summary Oversee the daily operations of systems and applications in the data centers, including hardware and software installation, configuration, and troubleshooting. May participate in on-call rotation to provide 24/7 support. Job Description Monitors and maintains the data center infrastructure and systems, including servers, storage, and network equipment, and oversees the installation and decommission of devices. Reports on the physical infrastructure, including cooling, humidity, and power. Direct and mentors Data Center staff on technical aspects of their daily work. Provides leadership for small to medium projects. Basic Storage Area Network knowledge, required. Experience supporting and troubleshooting Cisco UCS hardware, required. Experience designing and implementing data center environments including power, cooling, rack layouts, and cable management, required. Experience with day-to-day virtual server management with VMware vSphere, required. Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current pay range for this position is $60 to $70 hourly. Actual pay will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs, and will be set by your employer. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that are not included in base pay. EEO Statement: WWT is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.$60-70 hourly 2d agoStrategic Account Manager
L2Tmedia
Remote job
L2TMedia, a premier digital marketing company, brings 20 years of experience and a robust suite of marketing solutions to the automotive industry. Partnering with thousands of dealers across the country, we help dealers build awareness, engage customers, and generate qualified leads. We provide our clients with the best service possible by offering innovative technology and strong expertise in Google, Facebook, and Amazon advertising. For more information ********************** L2TMedia has been ranked by Inc. 5000 list (7 years) and Crain's Fast 50 (5 years). We offer an environment of growth from within, constant collaboration, and ongoing training to take you to the next level. Quick Highlights: Competitive OTE range of $140k to $150k. Uncapped commission for new/upsells. 3 Weeks PTO + 4 summer Fridays + 12 holidays off. Monthly stipend for travel and cell phone expenses. Leadership & mentorship opportunities. Certified provider for 10 OEM programs. Flexible territories. Fully remote field sales opportunity--work from any state! The Ideal Strategic Account Manager: The Strategic Account Manager reports to the Regional Sales Director and is responsible for developing and executing the appropriate market strategy to earn prospective business and advise current customers to maximize revenue and hit a new/upsell/retention revenue quota consistently. This position will drive the business from: the country's largest dealer groups and within our OEM certified programs. Within their existing book of business, they will identify and pursue upsell opportunities and work to ensure the client is retained and happy to earn referrals. The Strategic Account Manager will manage the progress and results of their account base, evaluate account performance and advise the product teams of ways to maximize dealer spending for best ROI. This is a remote position and US residency is required. The Position Responsibilities: Plan strategically for growth of your books of business by understanding market potential for an existing customer list and ability to maximize share within the current book. Identify your prospect targets based on your current relationships, L2TMedia's OEM programs and your referral network and execute tightly against that plan. Be a resource for the Marketing Team, providing information and individual client success and areas for improvement, and assist with successful implementation of objectives. Clearly communicate with cross functional teams to give visibility into the marketplace to help product development. Conduct reviews with clients to ensure negative performance trends are identified and rectified and positive trends are communicated. Continuously review the existing account portfolios to enable better and more focused day-to-day customer relationship management via your partner Customer Success Team member or yourself. Effectively transition accounts to Customer Success Team members to maximize revenue creation opportunities and minimize customer cancellations. Engage with the fast-paced environment and think strategically to build business and problem solve. Exceptional understanding of sales methodology to approach and uncover needs and upsell current customers / new prospects and present L2TMedia solutions. Generate profitable new business, focusing on a high average deal size on ever sale. Identify your prospect targets based on your current relationships/book of business, L2T's OEM programs and your referral network and execute tightly against your account plan. Leverage account plan to grow your book of business by understanding market potential for an existing customer and aim to maximize share of groups within the current book. Maximize L2TMedia's market share within our certified OEM programs (FCA, Mazda, and Acura). Monitor / Identify and work with at-risk accounts to create appropriate action plans. Proactively monitor and analyze account performance and trends to determine adjustments to dealer expectations, goals, and objectives. Share feedback internally and serve as a leader within the organization to help improve overall business processes. Research, communicate and discuss industry issues and trends with customers and prospects to show credibility. Respond to client escalations and communicate Customer Success Team with dealership facts identified during in-field visits. Ride-along with new sales hires-demonstrating the L2TMedia way of selling and maintaining accounts in the field. Use strong technical and business development skills to increase your customer's utilization of current products/technology as well as sales of new technologies as they are released. Skill Requirements and Preferred Experience: 3-4 years of experience selling to franchise automotive dealers (headhunting selling experience required). Extensive selling & headhunting experience, this role will be more selling & headhunting than account management. 2+ years of experience selling Paid Search advertising. 1-2 years of experience in Digital Media platforms, specifically with Google Analytics, Google Ad Network, Microsoft Ads, SEO, Facebook. Advertising agency experience preferred. Automotive experience needed. Bachelor's degree or other equivalent years of experience required. Ability to translate technical aspects to customer-facing business language. Proven track record of flawless execution and attention to detail. Strong computer skills (Word, Excel, PowerPoint, Outlook). Mastery of Google Analytics & Google Ad Network. Salesforce CRM experience strongly preferred. Jira, or ticketing system experience preferred. Strong ability to understand a Digital Media report and translate it to a dealer. Strong ability to understand Google Analytics trends and communicate the details of it to a dealer. Strong ability to understand complex technology and explain their benefit to the client. Communication skills (clarity, tone / convey information in an organized, efficient manner that is suitable for the audience in both written and verbal communication). Customer-centric; conveys strong commitment to think with the customer in mind and their business' success. Driven to hit sales quotas consistently. Critical thinker; ability to anticipate needs and impact of decisions. Self-motivated to work from an at-home environment; will set up a weekly schedule for themselves that helps them hit quotas. Interpersonal skills that allow them to develop relationships built on trust and mutual respect. Can execute sales or save deals independently; however, recognizes when to seek help to close business or save a deal. Time Management: ability to juggle numerous responsibilities while prioritizing work to ensure all deadlines are met. Strong curiosity to learn more, always staying on top of digital trends. Relevant collegiate industry exposure preferred. This is a remote position; however, US residence is required. Able to travel ( Benefits: L2TMedia offers a comprehensive benefits package that includes medical, dental, vision, life insurance, short and long-term disability, commuter benefits, Paid Maternity Leave, Employee Assistance Program (EAP), 401(K) retirement plan with a company match, 15 PTO (1st Year), 12 Paid Holidays, and Summer Fridays. The base salary range for this position is $80,000 to $90,000. On target earning of $140,000 to $150,000. The posted salary range for this position may be adjusted based on job-related factors permitted by law, such as experience and training; internal pay equity; licensure and certifications; market factors; departmental budgets; and responsibility. L2TMedia strives to maintain a diverse, equitable, and inclusive workforce, ensuring that equal opportunities are extended to all qualified applicants and employees regardless of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability and genetic information. The above statements are intended to provide a general overview and level of work being performed by most people assigned to this job. They are not intended to be a list of all responsibilities, duties and requirements. Additional duties can be assigned as determined. L2TMedia is an Equal Opportunity/Affirmative Action Employer. We support a diverse workforce.$140k-150k yearly Auto-Apply 60d+ agoOffice Coordinator
California State University System
Remote job
Campus Disability Resource Center Job #553225 At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have more than 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job #553225) Administrative Support Coordinator I, Office Coordinator, Salary Range: $4047-$5896 per month (Step 1-20). Hiring Range: $4047- $4211 per month (Step 1-3). Step placement will be determined based on relevant qualifications and professional experience. This is a full-time, benefited, non-exempt, 12-month pay plan, permanent position with a one-year probationary period in Department. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at ********************************************* Position Summary: Under the lead work direction of the ADA/504 Coordinator, this position is to provide administrative support functions for accommodation implementation and day-to-day operations in the Campus Disability Resource Center (CDRC). The position communicates general knowledge of reasonable accommodations to students, staff, faculty, and community members. Coordinates the implementation of several accommodation service programs including note taking technology services, Academic Assistants, and Deaf and hard of hearing services. Responsible for hiring, training and supervising student staff including Peer Technology Assistants, Academic Assistants, and Student Office Assistants. Day-to-day work is performed independently under general supervision and with a high degree of adherence to confidentiality standards around disability and accommodations. This is an in person, on campus position with remote work flexibility. Remote work eligibility and hours to be determined based on departmental needs and employee execution. Key Responsibilities: Coordination of student accommodations include: * Coordinating with ASL Interpreter(s) to schedule Deaf and Hard of Hearing services including ASL interpreting and/or Real-time captioning/CART services. * Coordinating with Facilities Management to ensure appropriate furniture is provided in classrooms as needed. * Processes and reviewing confidential student documents - initial disability documentation and correspondence throughout the accommodation process. * Process student assistive technology (AT) agreements. * Preparing and maintaining various word processing and spreadsheet applications in relation to student accommodations. Office operations: Interacting with a variety to campus and community constituents including: working with students, faculty, and staff to assist them. Build campus relationships to expedite work and projects and to help resolve a wide range of problems. Monitoring and distributing department email, greeting visitors, and scheduling appointments. Updates new Business Practice Guides (BPGs) in coordination with CDRC staff members, as needed. Operation and upkeep of office machines/equipment consisting of computers, printers, copy machines, tablets, etc. Attends and contributes to staff meetings and divisional meetings. Student assistant coordination: * Recruiting, hiring, training, scheduling, supervising, and evaluating 5-7+ part-time student employees who provide reception duties, peer technology assistance, and classroom assistance. * Coordinating, scheduling, and training Student Office Assistants, Peer Technology Assistants (PTA), and Academic Assistants. * Coordinating work and special projects. * Process, complete and submit for approval student assistant (SA) and Federal Work Study (FWS) payroll forms to financial coordinator. Knowledge, Skills, and Abilities Associated with this Position Include: * Experience to be fully functional in all technical aspects of work assignments. * Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures. * Thorough knowledge of English grammar, punctuation, and spelling. * Thorough knowledge of office systems and ability to use a broader range of technology, systems, and packages. * Ability to independently handle multiple work unit priorities and projects. * Ability to apply independently a wide variety of policies and procedures where specific guidelines may not exist. * Working knowledge of budget policies and procedures. * Ability to perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections. * Ability to draft and compose correspondence and standard reports. * Ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature. * Ability to learn, interpret independently, and apply a variety of complex policies and procedures: Americans with Disabilities Act, and its Amendments, and Section 504 of the Rehabilitation Act of 1973. * Ability to identify deviations from applicable policies. * Ability to apply independent judgment, discretion, and initiative to address problems and develop practical, thorough and, at times, creative solutions. * Ability to communicate effectively with a variety of individuals * Ability to actively problem solving with effective interpersonal skills. * Ability to perform work with impeccable accuracy and attention to detail. * Ability to provide lead direction to student assistants. * Demonstrate abilities to interpret and apply established rules and regulations. * Demonstrate the ability to manage sensitive and confidential information in a responsible manner and the ability to maintain confidentiality, and exercise judgment and discretion appropriately. * Ability to establish and maintain a comfortable, cooperative working environment with a diverse community including coworkers, faculty, staff, students and visitors to the campus. * Speak and write effectively and draft preliminary and final forms of memoranda, and brochures, etc., and other reports. Minimum Qualifications: Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with two years of related office work experience. Preferred Qualifications: * 2 or more years of progressive office experience in higher education. * Some knowledge of the Americans with Disabilities Act, and its Amendments, and Section 504 of the Rehabilitation Act of 1973. * Experience working with individuals with disabilities in higher education. * Some knowledge of accommodations and services appropriate for individuals who are deaf or hard of hearing. Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: * Letter of Interest * Resume or Curriculum Vitae * Contact information for at least three professional references Application Deadline: The deadline to submit application materials is 11:55 p.m. on December 17th, 2025. Any inquiries about this recruitment can be directed to ******************** or Cal Poly Humboldt's Human Resources Office at **************. We acknowledge that Cal Poly Humboldt is located on the unceded lands of the Wiyot people, where they have resided from time immemorial. We encourage all to gain a deeper understanding of their history and thriving culture. As an expression of our gratitude we are genuinely committed to developing trusting, reciprocal, and long lasting partnerships with the Wiyot people as well as all of our neighboring tribes. Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. This position is telecommute eligible; work on-site as scheduled or as requested and telecommute as scheduled. CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to ***************. Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a "Campus Security Authority", pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, the Cal Poly Humboldt provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly Humboldt complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. Cal Poly Humboldt is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At Cal Poly Humboldt, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all. Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: [1035] Publication Date: [12/03/2025] Advertised: Dec 03 2025 Pacific Standard Time Applications close: Dec 17 2025 Pacific Standard Time$4k-5.9k monthly Easy Apply 10d agoChief Engineer, Production
Aerovironment
Remote job
The Production Chief Engineer is responsible for all technical aspects of products and leads a team of engineers to develop and sustain products throughout the product lifecycle. The CE will lead the development of new features and improvements as well as lead failure investigations. The CE works with Product Line Managers to develop product roadmaps to meet customer requirements. Location: Hood River, OR Position Responsibilities Personifies the AV pillar of “Innovation”. Supports the creation of product technical roadmaps. Approves product documentation and engineering change requests/orders. Leads the technical team that will efficiently and effectively fulfill program technical, schedule and cost requirements. Works with Manufacturing, Supply Chain, and Quality to support the product. Responsible for all technical aspects of the product success. Develops plans for product IRAD and sustaining projects. Develops technical content for proposals and leads technical volume creation. Presents technical concepts to customers in support of business area initiatives. Identifies and assigns program/project technical tasks. Manages development and approval of engineering estimates. Contributing member of the Chief Engineering skill group sharing technologies across platforms and Business Areas. Leads multi-discipline engineering activities and mentors' engineers to improve technical and leadership skills. Other duties as assigned. Basic Qualifications (Required Skills & Experience) Bachelor's degree in relevant Engineering discipline (Manufacturing, Mechanical, Aerospace, etc.) is required or equivalent combination of education, training, and experience; Advanced degree is preferred. Minimum of 8 - 12 years of demonstrated experience in aerospace product design and sustainment. Experience with drawings and BOMs; Engineering Change systems; Quality systems for non-conforming parts and corrective action. Experience with product manufacturing and product configuration processes. Experience leading a multi-disciplinary team in an engineering environment. Project Management Experience a plus Experienced and proficient with MS Office applications and other office productivity tools Other Qualifications & Desired Competencies Education / experience or aircraft subsystems in R&D environment is preferred Follows standard practices and procedures when analyzing situations or data from which answers can be readily obtained. Completes assigned tasks within schedule and budget Demonstrated ability to learn professional concepts and appropriately applies concepts & procedures to resolve routine issues within the technical discipline Consistently works within specific requirements and complete tasks under general supervision. Shares ideas and experiences with others, solicits feedback and asks relevant questions Able to excel in a fast-paced, deadline-driven environment, where small teams share a broad variety of duties Displays strong initiative and drive to accomplish goals and meet company objectives Takes ownership and responsibility for current and past work products Is committed to learning from mistakes and driven to improve and enhance performance of oneself, others, and the company Has effective problem-solving, analytical, interpersonal and communication skills. Team Player - Focuses on teamwork, collaboration and puts the success of the team above one's own interests Physical Demands Ability to work in an office and manufacturing environment Required to sit and stand for long periods (Frequent) Required to talk, hear, and use hands and fingers to operate a computer and telephone keyboard (Frequent) The salary range for this role is: $160,000 - $226,800 AeroVironment considers several factors when extending an offer, including but not limited to, the location, the role and associated responsibilities, a candidate's work experience, education/training, and key skills. ITAR Requirement: T his position requires access to information that is subject to compliance with the International Traffic Arms Regulations (“ITAR”) and/or the Export Administration Regulations (“EAR”). In order to comply with the requirements of the ITAR and/or the EAR, applicants must qualify as a U.S. person under the ITAR and the EAR, or a person to be approved for an export license by the governing agency whose technology comes under its jurisdiction. Please understand that any job offer that requires approval of an export license will be conditional on AeroVironment's determination that it will be able to obtain an export license in a time frame consistent with AeroVironment's business requirements. A “U.S. person” according to the ITAR definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee or asylee. See 22 CFR § 120.15. Some positions will require current U.S. Citizenship due to contract requirements. Benefits: AV offers an excellent benefits package including medical, dental vision, 401K with company matching, a 9/80 work schedule and a paid holiday shutdown. For more information about our company benefit offerings please visit: ********************************** We also encourage you to review our company website at ******************** to learn more about us. Principals only need apply. NO agencies please. Who We Are Based in California, AeroVironment (AVAV) is a global leader in unmanned aircraft systems (UAS) and tactical missile systems. Founded in 1971 by celebrated physicist and engineer, Dr. Paul MacCready, we've been at the leading edge of technical innovation for more than 45 years. Be a part of the team that developed the world's most widely used military drones and created the first submarine-launched reconnaissance drone, and has seven innovative vehicles that are part of the Smithsonian Institution's permanent collection in Washington, DC. Join us today in developing the next generation of small UAS and tactical missile systems that will deliver more actionable intelligence to our customers so they can proceed with certainty - and succeed. What We Do Building on a history of technological innovation, AeroVironment designs, develops, produces, and supports an advanced portfolio of unmanned aircraft systems (UAS) and tactical missile systems. Agencies of the U.S. Department of Defense and allied military services use the company's hand-launched UAS to provide situational awareness to tactical operating units through real-time, airborne reconnaissance, surveillance, and target acquisition. We are proud to be an EEO/AA Equal Opportunity Employer, including disability/veterans. AeroVironment, Inc. is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Qualified applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, protected veteran status, genetic data, sexual orientation, gender identity or other legally protected status. ITAR U.S. Citizenship required. Must be willing to work on government contracts and have the ability to obtain a security clearance.$160k-226.8k yearly Auto-Apply 52d agoMunicipal Water Works Sales Representative - Austin, TX
American Cast Iron Pipe Company
Remote job
We're seeking a Sales Representative to join our esteemed American Flow Control (AFC) Sales Division to play a pivotal role in shaping the success of our AFC Division products across the water, wastewater, and sewer markets. The primary responsibility of this role is to drive business growth and enhance market presence by generating new leads while effectively managing and expanding our existing client base. If you're a results-oriented professional with a passion for technical sales, join us as we build our nation's water infrastructure and deliver our most valuable resource. Ideal Candidate: * Strategic Problem Solver: Demonstrates skills in analytical thinking and strategic problem-solving. * Effective Public Speaker: Possesses strong communication skills and enjoys public speaking. * Engaging Professional: Outgoing, personable, and natural ability to build professional relationships during frequent travel (overnight travel required). * Goal-Getter: Excels in developing and executing strategic plans to achieve goals for organizational success. Driven by self-motivation and an entrepreneurial mindset, always seeking opportunities for growth. * Mechanically Inclined: Exhibits skills in troubleshooting, assembling, and understanding technical aspects. Key Responsibilities: * Account Management and Relationship Building: Establish and cultivate long-term, influential relationships with key decision-makers at municipalities, engineering firms, contractors, distributors, private utility companies, and water and sewer authorities. * Market Advancement: Promote and sell AFC Division products to water and sewer markets in the assigned territory. Conduct promotional calls and specification development with water and sewer authorities and consulting engineering firms. * Product Consultation: Provide expert consultation on specifications for hydrants, valves, and other products. Enhance personal sales skills through effective communication, negotiation, and presentation techniques. * Customer Service: Respond promptly to customer inquiries, coordinate orders, expedite shipments, review and write customer specifications, provide literature, furnish quotes, and address pricing concerns. * Travel and Territory Management: Travel within the assigned territory to build relationships and work collaboratively with distributors. Provide post-sale support for our products in the field. Minimum Qualifications: * Must possess a Bachelor's Degree from a four-year university or 3 years of municipal water works product experience * Must be able and willing to live within the assigned territory * Must be available to travel a minimum of 60% of the time. More travel may be required depending on sales territory * Must exhibit the ability to learn and interpret specifications for projects involving our products. * Must exhibit a working knowledge of word processing, spreadsheet, and presentation software such as Word, Excel, PowerPoint, etc.. Benefits: * Remote work (with travel) * Company Vehicle and Insurance * Paid Vacation and Holidays * Quarterly Profit Sharing Bonus Plan * Medical, Dental and Supplemental Vision * Generous 401k and Savings Plan (company match) * Wellness Program * Tuition Reimbursement * Employee Assistance Program About AMERICAN Founded in Birmingham, Alabama in 1905, AMERICAN is a manufacturer of fire hydrants, valves, ductile iron and spiral-welded steel pipe for the waterworks industry, and high-frequency-welded steel pipe for the oil and natural gas industries. AMERICAN's diversified product line also includes fire pumps, structural casing and piling, castings for waterworks products and large machinery, and specialty rubber products. For more than a century, AMERICAN has been committed to doing things The Right Way by applying the Golden Rule in life and in business, always exceeding customer expectations, by empowering and supporting our team members, and by being a good neighbor in our communities. EOE/VETS/DISABILITY DDNP$41k-51k yearly est. 37d agoAI Trainer -Content Editor - Part Time
Outlier
Remote job
Earn up to $16 USD/hourly and work remotely and flexibly. Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact. What You'll Do Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for. Evaluate AI outputs by reviewing and ranking responses from large language models. Contribute across projects depending on your specific skillset and experience. What We're Looking For Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning. Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses. Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs. Nice to Have Experience in fields like literature, creative writing, history, philosophy, theology, etc. Prior writing or editorial experience (content strategist, technical writer, editor, etc.). Interest or background in AI, machine learning, or creative tech tools. Pay & Logistics Base Rate: depending on location: US $16.07, GB £ 13.30 GBP, CA $20.50 CAD, AU $26.25 AUD, IE €14.60 EUR, NZ $26.00 NZD Bonuses: Additional pay available based on project performance. Type: Freelance/1099 contract - not an internship. Location: 100% remote Schedule: Flexible hours - you choose when and how much to work. Payouts: Weekly via our secure platform. This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.$16-16.1 hourly 1d agoVeeva Vault CRM Delivery Lead
Accenture
Columbus, OH
We Are: Accenture's Salesforce practice, and we live to see what this platform can do. Since we were one of the first on the scene, we're the largest global Salesforce practice, not to mention one of the best. In fact, we are the industry leader for building Salesforce solutions, and we are Master Certified in all 12 industries and clouds. We use tech like Lightning, Einstein, and Bolt to build stronger, better relationships with customers. And we are always learning. We're building the most resourceful team on the planet, and helping our people with new skills, training, and support to get over 4,200 certifications including Certified Technical Architect (CTA). Visit us here (******************************************************************** to find out more about Accenture's Salesforce practice. You Are: A strong Veeva Delivery Lead with strong leadership skills and a talent for shepherding projects along in a timely and efficient manner so that companies can do more. Communication and relationship-building skills? You have both in spades and you use them to identify requirements, craft solutions, and get clients to green light proposals. You're not daunted by complex problems, thanks to your next-level analytical, organizational, and time-management skills, and you are a great at bringing out the best in team members. The Work: + Help define Veeva solutions across commercial, R&D, and quality for clients + Supporting the successful delivery of Veeva solutions + Drive the design of industry accelerators and assets to support differentiation and delivery excellence + Drive key partnership relationships (e.g. Veeva) to support broad solutions + Developing CRM strategy for clients + Work with delivery team in mapping functional requirements to Veeva features and functionality + Disseminating best practices on solution positioning and delivery + Mentoring more junior team members in business analysis, project management, data and integrations, and standard methodologies + Travel may be required for this role. The amount of travel will vary from 0 - 100% depending on business need and client requirements Here's What You Need + A minimum of 7 years of progressive experience in project management, business analysis, and technology implementation in full life-cycle Cloud engagements + A minimum of 5 years of experience in Veeva Vault or Salesforce Life Sciences delivery either through work at industry participants or consulting to the industry + A minimum of 3 years of experience in the life sciences vertical is required + A minimum of 3 years of experience in commercial, R&D, or quality functional domains + Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associates Degree, must have minimum 6 years' work experience) Bonus Points If + You have experience in Cloud Computing project implementation - Well rounded in both functional and technical aspects of a SaaS/digital engagement + You have experience with leading Teams - Proven ability to build, manage and foster a team-oriented environment + You have the knowledge of the life sciences vertical and sub-verticals (pharma, biotech, med tech) and ability to apply that to solution architecture + You can articulate Veeva value proposition to the life sciences space + You have exceptional communication and presentation skills + You are customer oriented and great at building client relationships + You have the desire to work in a dynamic work environment and be creative within a team + You have proven ability to work creatively and analytically in a problem-solving environment + You have the desire to work in an information systems environment + You have excellent communication (written and oral) and interpersonal skills + You have excellent leadership and management skills Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply . Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $132,500 to $302,400 Cleveland $122,700 to $241,900 Colorado $132,500 to $261,300 District of Columbia $141,100 to $278,200 Illinois $122,700 to $261,300 Maryland $132,500 to $261,300 Massachusetts $132,500 to $278,200 Minnesota $132,500 to $261,300 New York/New Jersey $122,700 to $302,400 Washington $141,100 to $278,200 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.$94k-125k yearly est. 41d agoField Superintendent
Groundworks
Columbus, OH
Ohio Basement Authority, A Groundworks Company, is seeking a talented Field Superintendent to join our tribe in Obetz, OH! The Field Superintendent oversees and coordinates the functions of production teams through supervision of foreman and crew members under the Production Manager's direction. This leadership is specific to a Branch Location which is responsible for the proper installation of services related to foundation repair, waterproofing and concrete restoration. The Field Superintendent facilitates an efficient and safe working environment by ensuring that effective processes, procedures, and methods are utilized. Job Responsibilities Collaborate with the management team to identify and implement efficiencies related to production activities Assist and support operation planning as required Assist in managing production crews, including work allocation, orientation, training, performance evaluation, and recommending changes as needed Conduct regular individual and group meetings to ensure effective communication with crew members Provide performance coaching to crew members, fostering continuous improvement Regularly visit job sites to monitor progress and address any issues that may arise Assist sales and other employees with technical aspects of system installations Manage fleet, tools, and materials at job sites, ensuring proper use and maintenance of company assets Understand permitting requirements and ensure compliance with applicable legal regulations Perform other related duties as assigned Qualifications 2-5 Years of supervisory experience Knowledge and understanding of structural foundations, waterproofing and products is a plus Excellent communication skills both written, oral/verbal required Ability to drive light commercial vehicles as required Ability to navigate comfortably on computers, tablets and computer software Ability to multitask and delegate Physical Requirements This position is manual and physical in nature. This position requires on occasion lifting, pushing, pulling and/or carrying heavy objects up to and around 50 lbs or more. and may require walking and standing for extended periods of time. Requirements Full-time Onsite: 2421 McGaw Rd W, Obetz, OH 43207 What we provide for our employees Competitive compensation with lucrative bonus potential Equity ownership in the nation's largest and fastest growing foundation repair company The best-in-class training programs Advanced leadership training opportunities Benefits include Medical, Dental, Vision, Long/Short Term Disability, Life insurance, 401(k) with a company match after applicable waiting periods Paid time off including 6 holidays after applicable waiting period Groundworks is the leading provider of Foundation Repair, Crawl Space Encapsulation, Basement Waterproofing, and Concrete Lifting & Stabilization. With locations across the USA and Canada, Groundworks is the leading foundation solutions and water management company in North America! Recognized as a Top Workplaces USA™ company and offering employee ownership for everyone, we're building something that just can't be replicated. And we're on a mission to change an industry like never before! We're unique here at Groundworks. We are all connected through the same vision, mission, and values, and we are stronger together. We're proud to be the Groundworks Tribe! Our highly trained teams have decades of experience delivering innovative solutions, unmatched quality, and industry-leading warranties, helping homeowners everywhere protect and repair their most valuable asset - their home. When customers choose a local Groundworks company, they can feel confident they're hiring the trusted local experts who will ensure the job's done right. When you choose Groundworks, you'll join thousands of Tribemates who are making history. Schedule "A" Groundworks JOB DESCRIPTION Field Superintendent Collaborate with the management team to identify and implement efficiencies related to production activities Assist and support operation planning as required Assist in managing production crews, including work allocation, orientation, training, performance evaluation, and recommending changes as needed Conduct regular individual and group meetings to ensure effective communication with crew members Provide performance coaching to crew members, fostering continuous improvement Regularly visit job sites to monitor progress and address any issues that may arise Assist sales and other employees with technical aspects of system installations Manage fleet, tools, and materials at job sites, ensuring proper use and maintenance of company assets Understand permitting requirements and ensure compliance with applicable legal regulations Perform other related duties as assigned$70k-115k yearly est. Auto-Apply 46d agoTechnical support specialist with Russian
Founder Consulting
Remote job
Leading manufacturer of car security systems that is actively expanding in the international market. We are looking for technical support specialists with excellent foreign language skills to work remotely to help our customers, partners and installers configure and integrate our security systems. Responsibilities: Advising installers, partners, and customers on the compatibility security systems with cars, their installation, and configuration. Providing technical support through various communication channels (phone, email, chat). Ensuring a high level of service and prompt resolution of customer requests. Requirements: Fluency in English (at least C1 level). Excellent communication skills and ability to explain technical aspects in a clear manner. Experience in technical support / service desk or related field will be an advantage. Working conditions: Shift work: 08:00-16:00 or 15:00-22:00 - five-day work week. Work schedule in accordance with the USA time zone, depending on the language proficiency. Competitive salary in accordance with market standards and the candidate's experience.$48k-83k yearly est. 60d+ agoHome Lending Senior Product Associate
Jpmorgan Chase & Co
Columbus, OH
JobID: 210670547 JobSchedule: Full time JobShift: Day Base Pay/Salary: Jersey City,NJ $99,750.00-$150,000.00 Description Unleash your passion for product innovation by driving customer-centric development, inspiring groundbreaking solutions, and shaping the future with your strategic vision, influence and execution. We're seeking a detail-oriented team player who thrives in the weeds and has a proven track record of successfully driving innovation in an agile environment. Leading the charge in creating products and features that captivate and delight customers. You'll harness your expertise to challenge the status quo, eliminate obstacles, and cultivate a culture of continuous innovation. You'll partner with cross-functional teams to deliver transformative solutions and deliver best-in-class products. As a Senior Product Associate for Home Lending, you will play a pivotal role in redefining how we connect with our customers. In this position, you'll help lay the groundwork for intelligent, personalized experiences that reach our customers wherever they are. You'll collaborate with teams across Marketing, Technology, Data & Analytics, and Design to bring innovative product solutions to life, shaping the way we engage with customers across every channel. As a key driver of our product strategy, you'll own the roadmap and guide Agile teams to deliver impactful results. Job Responsibilities * Define and Prioritize Product Backlog: Work closely with stakeholders to gather requirements, define user stories, and prioritize the product backlog to ensure alignment with business goals and customer needs. * Collaborate with Development Teams: Engage with engineering and design teams to set strategy, clarify requirements, provide feedback, and ensure that product increments are delivered on time and meet quality standards. * Conduct User Research and Testing: Organize and participate in user research sessions and usability testing to gather insights and validate product features, iterating based on feedback. * Facilitate Agile Ceremonies: Lead and participate in agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives to ensure effective team collaboration and continuous improvement. * Monitor Product Performance: Analyze product performance metrics and user feedback to identify areas for improvement and make data-driven decisions to enhance the product. * Communicate with Stakeholders: Regularly update stakeholders on product progress, challenges, and upcoming priorities, ensuring transparency and alignment across the organization. * Develop Product Roadmaps: Contribute and maintain product roadmaps that outline the strategic direction and key milestones, ensuring they are communicated and understood by all relevant parties. * Stay Informed on Industry Trends: Continuously research and stay informed about industry trends, competitor products, and emerging technologies to identify opportunities for innovation and differentiation Required qualifications, capabilities, and skills * 5+ years of experience or equivalent expertise successfully delivering products, projects, or technology applications. * Customer-Centric Mindset: Demonstrate a deep understanding of customer needs and pain points, uncovering root cause, and use this knowledge to guide product development and prioritize features that deliver maximum value. * Visionary Leadership: Ability to articulate a clear product vision and strategy that aligns with the company's goals, and inspire cross-functional teams to work towards achieving it. * Data-Driven Decision Making: Proficiency in using data and analytics to inform product decisions, measure success, and iterate on product features to improve user experience and business outcomes. * Collaboration and Communication: Strong skills in collaborating with engineering, design, and business teams, and effectively communicating product goals, priorities, and progress to stakeholders at all levels. * Technical Acumen: A foundational understanding of the technical aspects of product development, enabling effective collaboration with engineering teams and informed decision-making regarding technical trade-offs. * Agile Methodology Expertise: Experience in working within agile frameworks, such as Scrum or Kanban, to manage product backlogs, plan sprints, and ensure timely delivery of high-quality product increments. * Problem-Solving Skills: Ability to identify root cause over symptom problems, formulate real problem statements and address product challenges creatively and efficiently, ensuring that solutions align with both user needs and business objectives. * Market and Competitive Analysis: Conduct thorough market research and competitive analysis to identify opportunities for differentiation and innovation, and incorporate these insights into the product roadmap. Preferred qualifications, capabilities, and skills * Bachelor's Degree in a Relevant Field: A degree in Business, Computer Science, Engineering, or a related field, or equivalent practical experience. * Previous experience in user experience design and solution design * Proficient in Figma, JIRA, JIRA Align, Excel, PowerPoint, Process Mapping Tools * Project Management skills is a plus To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).$99.8k-150k yearly Auto-Apply 11d agoCustomer Success Manager, SMB
Acuitymd
Remote job
AcuityMD is a software and data platform that accelerates access to medical technologies. Each year, the FDA approves ~6,000 new medical devices. Our platform helps MedTech companies get these products to physicians more effectively so they can improve patient care with the latest technology. We're backed by Benchmark, Redpoint, and Ajax Health and we help MedTech companies identify how their products are used, understand why outcomes vary, and identify opportunities where physicians can better serve their patients. Customer Success Managers are trusted advisors to key stakeholders at our accounts, delivering strategic insights to drive their business initiatives. Additionally, this role will be primarily responsible for guiding users and organizations through ongoing platform adoption and value recognition. Customer Success Managers are successful by leveraging scalable resources and tactics to drive deep product adoption and ensure long-term customer retention and growth. Team Mission We are building a best-in-class Commercial Team and establishing a repeatable go-to-market motion. We are hiring a team of high caliber Enterprise SaaS sales, marketing, and customer success professionals to thoughtfully engage VPs, General Managers, and other corporate decision makers across the Medical Device Industry. Our Commercial Team takes a proactive, consultative, and high-touch approach when working with customers, investing heavily in pre-sales through onboarding and training to ensure customers are on the road to success from Day 1. We strongly encourage people of all backgrounds to apply. Responsibilities Effectively manage a large book of business across many different account specialties and unique product configurations/use-cases. Ensure high user-adoption through effective executive sponsorship, change management, and best practice guidance. Create scalable resources and programs to proactively support a large variety of business use-cases across the Medical device lifecycle. Generate contract renewals by ensuring customers view AcuityMD as critical to their sales process long-term. Partner with Account Executives to build growth strategies for your book of business and work with them to secure successful renewals and expansions. Regularly monitor account health and adoption to find new opportunities to help customers acquire maximum value from AcuityMD. Develop strategies to quickly mitigate account risk and ensure customers remain committed to AcuityMD. Your Profile You have 3-5 years of experience in Customer Success for Enterprise SaaS, scaled or digital client success experience preferred, and/or in the Medical Technology industry. You're able to quickly develop personal relationships with customers and colleagues through empathy and deep curiosity. You are comfortable leveraging various software tools and AI to drive efficiency and effectiveness You have the eagerness to learn and dig deep into technical aspects of the platform. You're proactive and self-driven, and bring infectious energy and resiliency. You are an excellent verbal and written communicator (email & PPT). You're highly organized with ability to multi-task and prioritize different assignments. You are comfortable with change (tooling, processes, etc) Nice to Haves Analytical background with experience with data platforms like Amplitude, Looker, Omni etc or other similar platforms. Understanding of how to leverage scaled communication tooling like Zoom webinars, email campaigns, and other methods of delivering customer facing content. Experience using a customer success platform (Gainsight, Planhat, Vitaly, etc). Especially if you have experience configuring and performing back end administrative work. You must have an eligible work permit in the USA or Canada to be considered for this position. AcuityMD is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, market data and may vary from the range provided. OTE salary range: $130,000-$160,000 We Offer: Remote work: AcuityMD is committed to supporting full-remote flexibility for employees in the US. We provide a work-from-home stipend for all employees. Flexible PTO: Generous time off and flexible hours give you the freedom to do your best work. Paid Health, Dental, and Vision Plans: We offer 100% paid health, dental, and vision plans for all employees and 75% paid for our employees' dependents. Home Office Stipend: $1,000 to invest in remote office equipment and WiFi reimbursement. Learning Budget: Reimbursements for relevant learning and up-skilling opportunities. Optional Team Retreats: We meet in-person multiple times per year for co-working and social gatherings. Parental Leave: 6-12 weeks of fully-paid, flexible parental leave. Ground floor opportunity: Join a high-growth startup, backed by world-class investors across Enterprise SaaS and Medical Devices (Benchmark, Redpoint Ventures, and Ajax Health). Competitive compensation with equity upside. Who We Are: The Company: We are builders, who are inspired by our mission to expand patient access to cutting-edge medical technologies. We value working collaboratively to solve hard problems for our customers with simple, innovative solutions. We push ourselves to learn with empathy. We foster an active culture of mentorship and inclusion, and we welcome new team members that share our values. We're backed by Benchmark, Redpoint Ventures, Ajax Health, and several other leading software and medical device investors. Since Acuity launched in 2020, we've brought on customers ranging from publicly traded Fortune 500 companies to innovative growth-stage companies and regional medical device distributors. The Product: AcuityMD uses data and software to help teams collaborate around the complex relationships they have with the users of medical technologies: doctors. Our platform empowers medical technology companies to see how their products are used, understand why outcomes vary, and identify opportunities where physicians or sites of care can better serve their patients. AcuityMD is an Equal Opportunity Employer AcuityMD is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage people of all backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of AcuityMD are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.$130k-160k yearly Auto-Apply 60d+ agoComplex Claims Manager - Construction Defect and Environmental
Crump Group, Inc.
Remote job
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: A Complex Claims Manager - Construction Defect and Environmental is responsible for investigating, evaluating, and resolving insurance claims related to environmental damage, as well as claims involving General Liability (GL) and Excess Liability. This role involves analyzing coverage, assessing liability, negotiating settlements, and managing legal defense strategies, all while ensuring compliance with environmental regulations and minimizing the company's financial exposure. Additionally, the Claims Manager will collaborate with underwriting on marketing, portfolio management, and other strategic initiatives. Thoroughly investigate environmental claims, GL and Excess Liability by gathering information on the incident, site assessment, potential pollutants, and impacted parties to determine the scope of damage and liability. Review insurance policies to determine coverage applicability for environmental, general liability and excess liability claims, including policy limits and exclusions. Evaluate potential liability based on the investigation findings, legal precedents, and environmental regulations. Calculate and assign appropriate claim reserves based on the potential damages and liability assessment to accurately reflect the financial exposure. Negotiate settlements with claimants or their legal representatives to reach a fair and cost-effective resolution. Coordinate with legal counsel to manage legal defense strategies, including assigning attorneys, reviewing legal documents, and monitoring litigation progress. Manage consultants and contractors, including reviewing environmental work plans, remedial designs, and other technical aspects of environmental projects. Identify and implement cost-saving measures during the claims process, such as utilizing preferred vendors or negotiating favorable settlement terms. Investigate potential fraudulent claims related to environmental and non-environmental damages. Ensure adherence to all relevant environmental regulations and reporting requirements throughout the claims process. Maintain clear communication with policyholders, brokers, adjusters, legal counsel, and internal stakeholders regarding claim status and updates. Identify patterns and trends within environmental claims to inform risk management strategies and proactive measures. Oversee a portfolio of claims for the Environmental Division, prioritizing critical cases, and monitoring overall claim performance. Provide underwriting teams with insights on environmental risks and participate in risk assessment meetings. Collaborate on marketing strategies and contribute real-world examples for marketing materials. Analyze claims portfolio performance and recommend risk mitigation strategies. Share claims insights for new product development and refine policy language. Conduct training on claims handling and regulatory changes. Liaise between claims, underwriting, and other departments to ensure cohesive risk management. EDUCATION AND EXPERIENCE The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's Degree required, Juris Doctorate preferred. Minimum of 5 years' experience required. CERTIFICATIONS, LICENSES, REGISTRATIONS n/a FUNCTIONAL SKILLS Extensive knowledge of environmental laws, regulations, and compliance standards. Knowledge of Construction Defect Proven experience in managing complex insurance claims, including investigation, evaluation, and resolution. Ability to analyze complex data, assess environmental impacts, and make informed decisions. Strong negotiation skills to reach favorable settlements with claimants and legal counsel. Understanding of legal principles related to environmental liability and insurance coverage. Strong interpersonal skills to build and maintain relationships with internal and external stakeholders. Ability to represent the company in market-facing activities, including client meetings, industry conferences, and networking events. General Description of Available Benefits for Eligible Employees of CRC Group: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of CRC Group offering the position. CRC Group offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. Depending on the position and division, this job may also be eligible for restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify$59k-97k yearly est. Auto-Apply 60d+ agoTechnical Sales Specialist
Research & Diagnostic Systems
Remote job
By joining Bio-Techne, you'll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide. Pay Range: $95,900.00 - $157,700.00 Job Summary: We are looking for a Biopharma Technical Sales Specialist with excellent experience in selling and supporting capital equipment and consumables sales in the immunohistochemistry, immunofluorescence and tissue analytics research market. The role will involve increasing sales, driving business and expanding the adoption of Lunaphore`s technology and solutions across the life science customer segments. Including, pre-sales and post-sales activities in pharma, biotech, and academia across the US northeast region. Our ideal candidate has strong hands-on technical skills, knowledge of IHC, IF and tissue biomarker analysis applications, and solid account management experience. We are looking for a determined individual with an entrepreneurial spirit, and passionate about taking Lunaphore to the next level. Ideal candidate would be located within the US Northeast region. Main Requirements: Achieve assigned territory sales goals Build long-term relationships with customers to drive sales objectives and exceed targets Develop and execute regional, territory and account-specific sales strategies Perform on-site and remote demos and run basic staining assays Work closely with the customer support and marketing teams, as well as other stakeholder functional departments to provide a high-quality customer experience Attend conferences and customer meetings and present the products and applications Understand all the technical aspects of the products thoroughly on the device side as well as on the application side Identify and keep track of all details and feedback from the field This position includes frequent traveling to customer sites (50-80%) Remote employees are required to travel to the Swiss site on request, to attend commercial meetings, support customer demo and application activities Qualifications: Biology background: Master or PhD degree in Biology, Life sciences, Bioengineering, Medicine, or other similar background allowing you to understand the product's applications easily 5+ years exp in technical sales roles in the life sciences research market Entrepreneur's mindset, resilience, long-term vision Experience dealing with academia/biopharma players in immuno-oncology / neurosciences segments Understanding of the spatial biology market In-situ techniques, including immunohistochemistry, immunofluorescence, in-situ hybridization, and similar techniques and technologies, are a strong plus You are hands-on and feel confident testing assays in a laboratory environment Strong communication and presentation skills Proven track record in Life Science/Diagnostics sales and account management Proactive and results-driven Clean Full Driving License Required soft skills: Enjoy interacting with people, bringing them advice and solutions, and demonstrate good customer service skills Ability to formulate and present territory forecasts, sales plans and strategies Ability to adapt in a constantly changing environment Ability to collaborate with others by working in a team, share information with peers and managers Demonstrate critical thinking and analytical skills Good organizational skills and attention to detail Enjoy traveling Fluency in oral and written English is a must. Additional languages welcome Why Join Bio-Techne: We offer competitive insurance benefits starting on day one: medical, dental, vision, life, short-term disability, long-term disability, pet, and legal and ID shield. We invest in our employees' financial futures through 401k plans, an employee stock purchase plan (ESPP), Health Saving Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA. We empower our employees develop their careers through mentorship, promotional opportunities, training and development, tuition reimbursement, internship programs, and more. We offer employee resource groups, volunteer paid time off, employee events, and charity drives to build a culture of caring and belonging. We offer an accrued leave policy with paid holidays, paid time off, and paid parental leave. We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table. Bio-Techne is an E-Verify Employer in the United States. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property.$95.9k-157.7k yearly Auto-Apply 32d agoRemote Part-Time Writer
Outlier
Remote job
Earn up to $16 USD/hourly and work remotely and flexibly. Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact. What You'll Do Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for. Evaluate AI outputs by reviewing and ranking responses from large language models. Contribute across projects depending on your specific skillset and experience. What We're Looking For Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning. Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses. Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs. Nice to Have Experience in fields like literature, creative writing, history, philosophy, theology, etc. Prior writing or editorial experience (content strategist, technical writer, editor, etc.). Interest or background in AI, machine learning, or creative tech tools. Pay & Logistics Base Rate: depending on location: US $16.07, GB £ 13.30 GBP, CA $20.50 CAD, AU $26.25 AUD, IE €14.60 EUR, NZ $26.00 NZD Bonuses: Additional pay available based on project performance. Type: Freelance/1099 contract - not an internship. Location: 100% remote Schedule: Flexible hours - you choose when and how much to work. Payouts: Weekly via our secure platform. This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.$16-16.1 hourly 10d agoAVP, Financial Reporting Actuary Manager
Fortitude Re
Remote job
Fortitude Reinsurance Company Ltd. (Fortitude Re) is one of the world's leading providers of legacy reinsurance solutions. They work with the world's leading insurance companies to help them execute comprehensive, transformational solutions for legacy Life & Annuity and P&C lines. Fortitude Re manages a general account of approximately $111 billion across life, annuity, and property & casualty insurance products. The company takes a long-term view on growth and is proud to be backed by a consortium of sophisticated institutional investors led by The Carlyle Group and T&D Insurance Group. Incorporated under the laws of Bermuda on January 1, 2017, Fortitude Re's roots in the insurance industry and the experience of their leadership go back many decades. Fortitude Re's leadership team has an average industry tenure of over 20 years, and an impressive track record of successfully managing the most complex legacy liabilities. Their deep insurance experience and proprietary risk modeling capabilities allow them to structure bespoke transactions that benefit both insurance companies and their policyholders. Fortitude Re continues to strengthen its ability to pursue further growth and provide innovative solutions for the global insurance industry. Click here for more information about Fortitude Re. The AVP, Financial Reporting Actuary Manager candidate will be a key member of the Fortitude Life and Annuity Valuation team, which serves the company by supporting valuation and financial reporting requirements for US GAAP and Statutory accounting for reinsurance and acquired businesses. This position will report to the VP, Valuation Actuary and will be responsible for performing the consolidation and financial reporting of Fortitude Re's Life and Annuity business, including actuarial account reconciliations. This role will be based remotely. What You Will Do: Consolidate valuation results for financial reporting purposes across Fortitude's lines of business including Traditional Life, Universal Life, Variable UL, Payout Annuity, Fixed and Indexed Deferred Annuity and Accident & Health (A&H)/LTC. Serve as the technical expert and supervise all technical aspects of the valuation actuarial team to update, run, and report on all US GAAP and Statutory liabilities for Life and Annuity contracts assumed by Fortitude Re. Establish and conduct periodic unlocking of Deferred Gain, Cost of Reinsurance Asset and VoBA Liability schedules. Development and maintenance of the robust control infrastructure. Lead and support US statutory annual statement annual reporting and Bermuda annual Statutory Financial Statement reporting. Support development and maintenance of a production valuation data and calculation environment for multiple valuation models, primarily AXIS. The environment will be data centric, minimize the use of spreadsheets, and have a robust control infrastructure. The data environment will tie to the Fortitude Ledger or values reported to ceding companies. Support the technical aspects in developing and automating the reporting infrastructure with an emphasis on building repeatable processes with built-in review capability. Work with internal and external auditors in their periodic reviews. Assist in the review, understanding, and interpretation of results. Provide technical expertise in formally explaining variations in earnings vs the best estimate expectation and prior period. Communicate consolidated results to senior management through memos, PowerPoint presentations, and providing insights and answers to questions. Use pacesetting and perform technical actuarial work where necessary to fill any gaps on the valuation team, working in a team environment. Mentor and guide junior team members, fostering a culture of continuous learning and development. Contribute to team capability-building through best practice sharing, peer review, and development of standard tools and templates. What You Will Have: Associateship of the Society of Actuaries (ASA), Fellowship of Society of Actuaries (FSA) or an equivalent designation. 7+ years of experience, ideally dealing with valuation, financial reporting and actuarial accounting. Undergraduate degree required (preference for mathematics, actuarial sciences, insurance accounting, and other quantitative fields). Project management, detail oriented, and strong organizational skills. Excellent mathematical, analytical and problem-solving skills with attention to detail. Mathematical, accounting, and actuarial knowledge, computer software skills, analytical. Problem solving and a basic business sense of financial, accounting and economic aspects of the business. Proficient with MS Word, Excel, and strong ability to work with and understand data. Technical experience and US Statutory and US GAAP valuation knowledge. Excellent written and oral communication skills. Highly motivated, results- and goal-oriented with the ability to manage multiple projects. LI-Remote The base salary range for this role is listed below and will be commensurate with candidate experience. Pay ranges for candidates may differ based on the cost of labor in that location. In addition to base salary, all employees are eligible for an annual bonus based on company and individual performance as well as a generous benefits package. Base Salary Range$165,000-$205,000 USD At Fortitude Re, our strength has always come from our people. Our success is deeply rooted in our ability to embrace the unique attributes, perspectives and experiences of every individual within our company. Fostering a culture of inclusion and belonging where everyone-regardless of background, race, religion, sexual orientation or gender identity-feels valued and respected is a foundation of our culture. We are committed to being an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, diversity of thought and any other characteristic protected by applicable law. To all recruitment agencies: Unless you have been requested to work on this position, or other positions with Fortitude Re, please do not forward any resumes to Fortitude Re employees. Fortitude Re is not responsible for any fees related to unsolicited resumes. Check us out on YouTube: About Fortitude Re (youtube.com) By submitting your application, you agree that Fortitude Re may collect your personal data for recruiting purposes.$165k-205k yearly Auto-Apply 4d agoCustomer Support Developer
Kuali
Remote job
About the Role We're looking for a Customer Support Developer to join our team and help our customers succeed with Kuali's products. As a Customer Support Developer, you'll partner with customers and our entire support team to guide them through technical implementations, integrations, and migrations-ensuring smooth onboarding and ongoing success. You'll work closely with Customer Support Associates and Product teams to provide solutions, troubleshoot issues, and deliver exceptional experiences. Who are we? Kuali builds software solutions for higher education. We help our customers - colleges & universities - focus on providing a fantastic education to students by decreasing their administrative costs. We work in a competitive space, ripe for innovation, with users ready to be delighted. We are poised for high growth. Our Culture As a company, we are guided by our cultural values: Iterate to evolve Cultivate openness Act with accountability Assume the best Practice humility Deliver amazing experiences Drive outcomes At Kuali, we learn from and teach each other, we practice transparency and empathy, we delight in delivering value to our customers, and we WIN! We've embraced distributed work for years-it's part of who we are. Many of our employees work remotely across the U.S., from Massachusetts to Seattle, while others collaborate in person at our office locations. We're intentional about creating a healthy, connected culture no matter where you work. What you'll be responsible for Advising and training customers on technical aspects of implementation and onboarding tasks. Partnering with customers to design system integrations and advise on API usage. Supporting data migration from legacy systems, including strategy and execution. Collaborating closely with Customer Support Associates during implementations. Collaborating closely with our Development team. Diagnosing and resolving technical issues reported by customers. Learning and maintaining fluency in technologies used across Kuali products, such as Node.js, Java, React, PHP, Vue.js, and Web Services (REST and SOAP). Identifying opportunities for process improvement and automation to enhance the customer experience. About you You align with Kuali's values: You model curiosity, openness, accountability, and a commitment to delivering amazing experiences. You're a resourceful executor: You take broad vision, collaborate on strategic priorities, and own the steps required to make it real, from planning to hands-on implementation. You're calm under pressure: You can handle shifting priorities, ambiguity, and fast-changing situations with resilience. You're collaborative and influential: You build trust quickly and communicate clearly across all levels of the organization. You're organized and detail-oriented: You can manage multiple projects at once without losing sight of the big picture. You thrive in remote environments: You know how to create alignment and connection across distributed teams. You roll up your sleeves: You're comfortable being the ‘doer of last resort' in a resource-constrained environment. You have a broad experience: You've independently led multi-disciplinary projects in resource-constrained environments where the buck stopped with you. Ideal candidates have experience with: Delivering Software as a Service (SaaS) solutions 1-3 years implementing or supporting enterprise-class systems at institutions of higher education or similar organizations. Web APIs, and integrations. Tools and technologies commonly used at Kuali: Node.js, Java, React, PHP, Vue.js, REST, SOAP. Ideally, experience with frameworks: Laravel, Vue.js, and Bootstrap. Developing integrations with enterprise systems. Superior communications with education professionals, both verbally and in writing. Perks The opportunity to work to together with smart, passionate people to build a high growth, highly profitable SaaS company A truly exceptional benefits package, including 100% company-paid medical and dental insurance 100% 401(k) matching up to 4% Paid Maternity/Parental leave Flexible PTO - no accrual limits, no ‘use it or lose it.' Just work with your manager to make sure the team's covered, and take the time you need to recharge. Encouragement and support for ongoing learning and skill development Recognition platform to celebrate contributions with meaningful incentives Company retreats to connect, recharge, and collaborate Kuali has been voted a top place to work for 9 years by the Salt Lake Tribune. In 2024 TIME Magazine honored us by naming Kuali to their list of the World's Top EdTech Companies, ranking us #99 overall and #37 in the US. At Kuali, we value and respect individuals from all backgrounds, recognizing that a rich tapestry of experiences and perspectives fuels our success as a company and enriches our collective human experience.$66k-89k yearly est. 35d ago(US) Sr. Customer Engagement Marketing Manager
Pointclickcare
Remote job
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that's founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada's Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare - so it doesn't just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn. **Travel to Office expectations**For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Position Summary: This program leader will evolve our customer engagement marketing strategic plan. They will empower our customers with a relevant and valuable digital experience as they interact with our customer online communities, user groups, nurture programs, and leverage positive customer experiences to influence buyer decisions. This role will support all segments of PointClickCare, navigating and influencing stakeholders to institute advocacy and engagement best practices. This individual will utilize their breadth of understanding about our industry and products from PointClickCare's full portfolio. Meet our Marketing TeamKey Responsibilities: Develop strategic planning and execute programs to support customer engagement initiatives. This includes strategically focusing on nurture programs and instituting best practices for engagement in our online community, as well as internal promoter for customer engagement and advocacy within our organization. Collaborate with Web Developer(s) to be accountable for the software and other technical aspects of the platform(s) used (maintenance, upgrades, implementing new features, etc.) Develop a roadmap for technology requirements to support development, including integrations with customer relationship tools Build relationships, align with and influence stakeholders. Working closely and aligning with other teams such as Brand and Demand to drive engagement strategy to support sales and marketing goals, and to not only use our customer channels to amplify adoption, brand and demand campaigns but to leverage voice of customers to help foster more champions who seed adoption efforts upholding PointClickCare's customer-centric focus ensuring that advocacy of product value is part of every marketing campaign Provide regular direction, working alongside Enablement, for campaign activation pull through. As well as how to properly engage customers with evidence-based adoption programs. Drive continuous awareness, and affinity, through effective and innovative marketing programs via appropriate channels (email, online communities, in-app in our product, social, etc.) Drive active community participation among eligible customers and influencers upholding standards for community interaction and mapping customer journey, including content, tone governance, moderating conversations, commenting on discussions at appropriate thresholds, and promoting/ enforcing rules of engagement with internal cross-functional members (i.e., product leaders, regulatory leaders, customer success and support, etc.) Innovate and implement ideas to grow all market segment online communities' userbase of customer champions and influencers, drive engagement, and expand reach. Cross-functionally collaborate with customer-facing teams, cultivating relationships with SMEs to curate content, resources and evolve editorial calendar that supports the growth and adoption of our products and services, helping customers realize the true value and full potential of PointClickCare. Gather, interpret, analyze program data and provide insights/making recommendations/ finding solutions to ensure program outcomes show value and reduce churn. Leverage data and insights to manage performance and other KPIs - continuously optimizing and improving program performance Contribute to measurement and reporting using applicable technology, tools and processes to ensure delivering measurable business results. Also contributing to measurement and reporting using applicable technology, tools and processes Share customer response data, measurable results, and actionable insights to assist demonstrating value and impact with: Insights & Intelligence team to help build one voice of the customer program Provide customer feedback to the upstream portfolio teams, product, etc. Product Marketing to provide upstream for product development consideration Identify and promote the business value of both online communities' customer engagement and advocacy to cross-functional audiences Up to 25% travel for marketing team meetings and events Skills & Qualifications: 5+ years of relevant B2B marketing experience in SaaS/Healthcare, a strong marketing manager who has proven success in Online Community and Customer Advocacy Program Management with proven customer-centric focus. Strong strategic problem solver with the ability to bring thought leadership and guidance for cross-functional teams Ability to prioritize while maintaining urgency, thoughtfulness, and keeping an eye on the KPIs and success metrics for customers and our business This role requires strategic thinking skills, relationship-building abilities, flexibility, exceptional communication (written and verbal), and a highly collaborative spirit Preferred Skills & Experience: Growth mindset Leadership/ coaching skills (no formal direct reports) to provide guidance to existing team to integrate engagement best practices and apply knowledge/ skills into practice. Experience evolving programs to deliver measurable business results. Experience translating insights and data into consumer value and marketing strategy Deep appreciation of customer and product lifecycle methodology. Understanding of PCC solution offerings, key industries and market segments #LI-TW1#LI-Remote PointClickCare Benefits & Perks: Benefits starting from Day 1!Retirement Plan Matching Flexible Paid Time OffWellness Support Programs and ResourcesParental & Caregiver LeavesFertility & Adoption SupportContinuous Development Support ProgramEmployee Assistance Program Allyship and Inclusion CommunitiesEmployee Recognition … and more! It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact ****************************** should you require any accommodations. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever's Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare's human resources team: ****************************** PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.$99k-156k yearly est. Auto-Apply 10d agoSalesforce Manager
Crosscountry Consulting
Remote job
From the beginning, our goal was to establish an advisory firm that stands apart from the rest - one that is grounded in our Core Values and dedicated to creating a positive experience not just for our clients, but for our people too. We firmly believe in the strength of collaboration, enthusiasm, generosity, and perseverance as the driving forces behind our success. With advisory solutions spanning accounting and risk, technology-enabled transformation, and transactions, we partner with our clients to solve today's challenges and deliver present and future value. Our commitment to our people has earned us numerous awards including Inc5000's Fastest Growing Companies and Glassdoor's Best Places to Work. Explore what our employees have to say about our unique culture by clicking here. By joining our rapidly growing Salesforce team, you will work closely with clients to design, implement and optimize Salesforce solutions. You will serve as a trusted partner to our clients. You'll bring your first-hand experience, unique perspectives, and functional knowledge to deliver tailored integrated solutions that solve today's challenges and set the foundation for future success. With support from experienced leaders and a dedicated coach, you will join a collaborative community that invites you to contribute beyond the scope of client delivery.What You'll Do: Oversee client accounts, projects, and engagements, including work plans, staffing, timelines, and budgets throughout all lifecycle phases and maintain an integrated project plan Lead and consult on Salesforce configurations, taking a hands-on role in all aspects of the process Act as the primary driver of the project, leading the project team while also being directly involved in completing the configuration tasks Take ownership of the technical aspects of the project, ensuring successful implementation Guide customers through the change management process, providing resources and strategies to ensure a smooth transition Maintain accountability for delivery quality and excellence, overseeing junior team members and proactively identifying, resolving, or escalating project risks/issues Oversee scheduling of configuration, testing, and go-live preparation and coordinate implementations of 3rd party apps, integrations, etc. Perform business analysis to design and implement Salesforce within the client's environment and manage solution design process, approvals, development, and final testing Assist in preparing baseline SOWs or change orders as needed Contribute to developing and implementing firm-approved, AI-enabled solutions for clients, in accordance with company policies on data protection, intellectual property, and professional standards. Stay informed about emerging AI tools and techniques and collaborate with firm leadership to identify compliant opportunities to enhance client solutions and internal processes. What You'll Bring: 5-7+ years of professional services experience Experience with implementing Salesforce, configuring Salesforce, leading Salesforce optimization projects, as well as providing Salesforce managed services Experience covering all aspects from planning and delegation to process flow discovery, functional/technical design, training, testing, go-live support, and project management Proven expertise in business process analysis and solution design Strong preference for prior experience configuring clouds; such as Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud and Salesforce CPQ+ Consistent success in efficiently overseeing multiple projects, schedules, and tasks concurrently, ensuring timely delivery and optimal results Proficiency in Excel, Word, PowerPoint, Outlook Consistent success in building and developing strong client relationships Comfort with AI: Demonstrated ability to responsibly explore and adopt firm-approved AI tools to enhance productivity and innovation. Continuous Learning Mindset: Openness to learning and applying emerging technologies including AI and automation in alignment with firm policies and client standards. Qualifications: Bachelor's degree in Accounting, Finance, Business Administration, Information Systems, or related field from an accredited university Salesforce Administrator Certification (SCA) #LI-KM2#LI-remote Benefits Summary The CrossCountry total rewards package includes comprehensive healthcare options, including medical, dental, and vision coverage; flexible spending accounts; and a 401(k) with company matching. Additionally, employees can take advantage of generous parental and maternity leave policies, technology stipends, and wellness reimbursement programs, all designed to support both professional growth and personal well-being. For detailed information about benefits at CrossCountry, please visit our dedicated benefits site: ********************************************************** Equal Employment Opportunity (EEO) CrossCountry provides equal employment opportunities (EEO) to all employees and applicants for employment and believes that respect and fair treatment are critical to creating a productive and inclusive workplace. As an equal opportunity employer, CrossCountry is fully committed to comply with all federal, state, and local laws and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, pregnancy, genetics, sexual orientation, veteran status, gender identity or expression or any other protected characteristic. The company also complies with pay transparency and labor laws applicable to all terms and conditions of employment.$77k-121k yearly est. Auto-Apply 60d+ ago