How to hire a slot supervisor

How to hire a slot supervisor, step by step

Here's a step-by-step slot supervisor hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a slot supervisor job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new slot supervisor
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   First, determine the employments status of the slot supervisor you need to hire. Certain slot supervisor roles might require a full-time employee, whereas others can be done by part-time workers or contractors.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   Hiring the perfect slot supervisor also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   The following list breaks down different types of slot supervisors and their corresponding salaries.

   Type of Slot Supervisor	Description	Hourly rate
   Slot Supervisor	Gaming services workers serve customers in gambling establishments, such as casinos or racetracks. Some workers tend slot machines, deal cards, or oversee other gaming activities such as keno or bingo... Show more	$12-32
   Slot Attendant	Slot attendants are essential employees inside a casino or amusement center. This person's main task is to look after slot machines in a casino and act as support and a source of information for guests... Show more	$9-16
   Floorperson	A floorperson deals with the report of jackpots on a casino floor. It is their responsibility to determine if a jackpot is valid, and in the case where the jackpots are not registered on the computer, the floorperson may be required to calculate the amount of the winnings... Show more	$11-46

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Guest Service
   • Casino Floor
   • Customer Service
   • Excellent Guest
   • Guest Satisfaction
   • Slot Operations
   • Employee Development
   • Internal Controls
   • Customer Disputes
   • Slot Machines
   • Exceptional Guest
   • Customer Complaints
   • Slot Attendants
   • Slot Floor

   Check all skills

   Responsibilities:

   • Oversee daily / weekly schedule changes, evaluations, and departmental payroll.
   • Train, supervise and evaluate staff, coach to improve management skills.
   • Interface with department leaders, MIC and departmental policy writing, and payroll.
   • Involve in the implementation of a home grown WMS system for a new DC facility.
   • Assist in daily operations of the department and management of approximately130 employees.
   • Contribute to the updating of policies and procedures for SAR completions.

3. Make a budget

   Including a salary range in your slot supervisor job description is one of the best ways to attract top talent. A slot supervisor can vary based on:

   • Location. For example, slot supervisors' average salary in colorado is 58% less than in delaware.
   • Seniority. Entry-level slot supervisors 60% less than senior-level slot supervisors.
   • Certifications. A slot supervisor with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a slot supervisor's salary.

   Average slot supervisor salary

   $43,009yearly

   $20.68 hourly rate

   ---

   Entry-level slot supervisor salary

   $27,000 yearly salary

   Updated January 22, 2026

4. Writing a slot supervisor job description

   A good slot supervisor job description should include a few things:

   • Summary of the role
   • List of responsibilities
   • Required skills and experience

   Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a slot supervisor job description:

   Slot supervisor job description example

   The incumbent in this position is responsible for ensuring maximum guest service and satisfaction of external as well as internal guests through the organization and supervision of assigned areas according to established Slot Department policies and procedures. This position is responsible for learning and enforcing the various policies and procedures required of the Slot Department.
   
   (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
   
   + General responsibility for assigned area/capacity of Electronic Gaming Devices (EGD) operation during assigned shift.
   
   + Ensures that all personnel are informed of and comply with all relative Federal, State, and internal policies, procedures, and regulations.
   
   + Responsible for the training, development, counseling, and necessary discipline, within assigned parameters.
   + Performs other related duties as assigned.
   
   + Manages subordinates in the Slot Department.
   
   + Is responsible for the overall direction, coordination, and evaluation of this unit.
   
   + Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
   
   + Responsibilities include training employees, planning, assigning, and directing work; appraising performance, rewarding, and disciplining employees, addressing complaints, and resolving problems of employees and guests.
   
   + Perform work regularly and adheres to all Indiana Gaming Regulations.
   
   NON-ESSENTIAL JOB FUNCTIONS
   
   + Attend seminars when needed.
   
   EDUCATION AND /OR EXPERIENCE REQUIREMENTS:
   
   (Related education and experience may be interchangeable on a year for year basis)
   
   High school diploma or equivalent. This knowledge and these abilities are typically acquired through a through a minimum of 1-year supervisory experience. Prior slot experience and Gaming industry experience strongly preferred.
   
   ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):
   
   + Must obtain and maintain all licenses / certifications per Federal, State, and Indiana Gaming Commission.
   
   + Must successfully pass background check.
   
   + Must successfully pass drug screening.
   
   + Must be twenty-one (21) years of age.
   
   + Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours.
   
   + Prior experience in the Gaming industry strongly preferred.
   
   KNOWLEDGE OF:
   
   + Pertinent federal, state, and local laws, codes, and regulations.
   
   + Hard Rock operations and slot related machinery.
   
   + Policies and procedures as well as knowledge of and ability to identify various cheating techniques.
   
   + Games manuals, policies, procedures, and a demonstrated ability to coordinate or supervise the work of others.
   
   ABILITY TO:
   
   + Deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
   
   + Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
   
   + This position spends time on the slot floor and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume.
   
   + Observe and direct actions of subordinates/trainees.
   
   + Review and comprehend all necessary documentation.
   
   + Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
   
   + Write routine reports and correspondence.
   
   + Speak effectively before groups of guests and team members of the organization.
   
   + Apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.
   
   + Deal with problems involving several concrete variables in standardized situations.
   
   + Work with computers.
   
   + Work with large amounts of cash.
   
   The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of team members assigned to this job. The Team Member understands that employment with the Company is at-will and that no express and/or implied contract of employment exists unless it is in writing and signed by your Department Head. The Team Member further understands that conditions may require the Company to modify this Job Description and that the Company reserves the right to exercise its discretion to make such changes.
   
   
   Street: 5400 West 29th Avenue

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5. Post your job

   To find slot supervisors for your business, try out a few different recruiting strategies:

   • Consider internal talent. One of the most important talent pools for any company is its current employees.
   • Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any slot supervisors they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level slot supervisors with the right educational background.
   • Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.

   Post your job online:

   • Post your slot supervisor job on Zippia to find and recruit slot supervisor candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Recruiting slot supervisors requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

   You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new slot supervisor

   Once you've selected the best slot supervisor candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

   You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

   To prepare for the new slot supervisor first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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