How to hire a station supervisor

How to hire a station supervisor, step by step

Here's a step-by-step station supervisor hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a station supervisor job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new station supervisor
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   Before you post your station supervisor job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a station supervisor for hire on a part-time basis or as a contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A station supervisor's background is also an important factor in determining whether they'll be a good fit for the position. For example, station supervisors from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   The following list breaks down different types of station supervisors and their corresponding salaries.

   Type of Station Supervisor	Description	Hourly rate
   Station Supervisor		$14-27
   Delivery Coordinator	A delivery coordinator is responsible for managing the distribution and shipment schedules and ensuring that the items for delivery are thoroughly inspected for quality. Delivery coordinators review customer orders multiple times to prevent distribution delays and possible complaints... Show more	$12-21
   Warehouse Lead	Warehouse leads are responsible for supply chain management in distribution centers. Their duties and responsibilities include supervising employees and evaluating their performance, meeting safety regulations, and monitoring deliveries and shipments... Show more	$12-29

   Show more

2. Create an ideal candidate profile

   Common skills:

   • FAA
   • Ground Operations
   • Payroll
   • Safety Procedures
   • UL
   • Station Operations
   • Emergency Situations
   • TSA
   • Bank Deposits
   • DOT
   • Security Procedures
   • Disciplinary Actions
   • Station Equipment
   • On-Time Performance

   Check all skills

   Responsibilities:

   • Direct and manage training and ensure that all NFPA standards are contiuiosly meet.
   • Direct employees in identifying and correcting any unsafe conditions, eliminate avoidable accidents and improve department performance manage KPI's.
   • Ensure smooth flow of routine and emergency situations in alliance with FAA, TSA and local authorities.
   • Develop, integrate and supervise an SCBA program.
   • Conduct emergency first aid and EMT skills and techniques.
   • Liaise with TSA and CBP as well as foreign immigration services regarding documentation.

3. Make a budget

   Including a salary range in your station supervisor job description is a great way to entice the best and brightest candidates. A station supervisor salary can vary based on several factors:

   • Location. For example, station supervisors' average salary in alaska is 39% less than in california.
   • Seniority. Entry-level station supervisors earn 46% less than senior-level station supervisors.
   • Certifications. A station supervisor with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a station supervisor's salary.

   Average station supervisor salary

   $42,625yearly

   $20.49 hourly rate

   ---

   Entry-level station supervisor salary

   $31,000 yearly salary

   Updated December 20, 2025

4. Writing a station supervisor job description

   A job description for a station supervisor role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's a station supervisor job description:

   Station supervisor job description example

   This position provides field management support to our Independent Contractors to Emergency Road Service (ERS) department. Through the employment of relationship building techniques, effective communication, coaching tutoring and mentoring of business practices. A successful Contract Station Relations Supervisor ensures a stable delivery of providing “Totally Satisfied” roadside assistance to AAA members and customers.
   
   Coordinate and provide guidance and motivation to service providers on matters relating to the attainment of performance thresholds, business practices, driver training and conduct, and all other operational issues that may arise.
   
   Supervise activities of independent contract stations within assigned field office territory through regular and frequent station visitations.
   
   Inspect and evaluate station locations, verifying that facilities, equipment, and drivers' appearance comply with Club policies.
   Investigate, document, and resolve member and customer service issues as required. Ensure consistent availability of station coverage via ongoing assessment of coverage needs, review of new station. Prepare proposals recommending expansion or reduction of station call volumes as needed. Network with Receiving and Dispatch management and staff on matters relating to dispatch procedures and resolution of member and provider concerns. Must be comfortable commuting - 80% of travel within own region and 20% out of state. Qualifications: 4-yr. College Degree or an equivalent combination of education and work experience required. 3-5 years demonstrated ERS, CSR, or related sales management experience required. Experience managing large external vendor relationships, including management of work teams, desired. Demonstrated knowledge of the towing industry and mechanical aptitude preferred. Prior experience developing recommendations and proposals, as well as successful negotiations and complaint resolution required. Professional verbal and written communication skills required, including excellent presentation skills. Prior experience in the preparation and analyses of financial reports, development of cost-benefit models and understanding of financial spreadsheets and profit and loss statements required. General management, organizational and time management skills required. Proficiency in Microsoft Office software products, including Outlook, Word, Excel, Access, PowerPoint, Project and Visio required. Valid Driver License, acceptable Department of Motor Vehicle record and minimum limits of automobile liability insurance required. Remarkable benefits:
   • Health coverage for medical, dental, vision
   • 401(K) saving plan with company match AND Pension
   • Tuition assistance
   • PTO for community volunteer programs
   • Wellness program
   • Employee discounts AAA Texas is part of the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team "Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.” AAA is an Equal Opportunity Employer

   Copy this example

   

5. Post your job

   To find the right station supervisor for your business, consider trying out a few different recruiting strategies:

   • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
   • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with station supervisors they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit station supervisors who meet your education requirements.
   • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.

   Post your job online:

   • Post your station supervisor job on Zippia to find and recruit station supervisor candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit station supervisors, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new station supervisor

   Once you have selected a candidate for the station supervisor position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

   It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.

   To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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