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Job outlook for support center managers in the United States
Support center manager job growth summary. After extensive research, interviews, and analysis, Zippia's data science team found that:
The projected support center manager job growth rate is 10% from 2018-2028.
About 83,100 new jobs for support center managers are projected over the next decade.
Support center manager salaries have increased 8% for support center managers in the last 5 years.
There are over 16,590 support center managers currently employed in the United States.
There are 113,530 active support center manager job openings in the US.
The average support center manager salary is $77,251.
Are support center manager jobs in demand?
Support center manager job and salary trends over time
Support center manager jobs over time
Support center manager job growth rate over time
| Year | # of jobs | % of population |
|---|---|---|
| 2021 | 16,590 | 0.00% |
| 2020 | 16,402 | 0.00% |
| 2019 | 17,099 | 0.01% |
| 2018 | 16,980 | 0.01% |
| 2017 | 16,760 | 0.01% |
Average support center manager salary over time
Support center manager salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $77,251 | $37.14 | +3.2% |
| 2024 | $74,832 | $35.98 | +1.5% |
| 2023 | $73,762 | $35.46 | +1.4% |
| 2022 | $72,770 | $34.99 | +1.3% |
| 2021 | $71,819 | $34.53 | +3.2% |
Support center manager jobs by state
Most common states for support center managers
| Rank | State | Population | # of jobs | Employment/ 1000ppl |
|---|---|---|---|---|
| 1 | Kansas | 2,913,123 | 1,074 | 37% |
| 2 | District of Columbia | 693,972 | 243 | 35% |
| 3 | Montana | 1,050,493 | 332 | 32% |
| 4 | Missouri | 6,113,532 | 1,807 | 30% |
| 5 | Nebraska | 1,920,076 | 543 | 28% |
| 6 | Kentucky | 4,454,189 | 1,218 | 27% |
| 7 | New Mexico | 2,088,070 | 564 | 27% |
| 8 | Michigan | 9,962,311 | 2,196 | 22% |
| 9 | Washington | 7,405,743 | 1,623 | 22% |
| 10 | Oklahoma | 3,930,864 | 850 | 22% |
| 11 | Wyoming | 579,315 | 128 | 22% |
| 12 | South Carolina | 5,024,369 | 1,075 | 21% |
| 13 | Alabama | 4,874,747 | 953 | 20% |
| 14 | Mississippi | 2,984,100 | 592 | 20% |
| 15 | South Dakota | 869,666 | 172 | 20% |
| 16 | Minnesota | 5,576,606 | 1,044 | 19% |
| 17 | Nevada | 2,998,039 | 556 | 19% |
| 18 | Virginia | 8,470,020 | 1,485 | 18% |
| 19 | Arkansas | 3,004,279 | 549 | 18% |
| 20 | Delaware | 961,939 | 160 | 17% |
Most common cities for support center managers
| Rank | City | # of jobs | Employment/ 1000ppl | Avg. salary |
|---|---|---|---|---|
| 1 | Downers Grove | 1 | 2% | $74,556 |
| 2 | Eden Prairie | 1 | 2% | $76,950 |
| 3 | Torrance | 2 | 1% | $86,068 |
| 4 | Fort Lauderdale | 1 | 1% | $75,361 |
| 5 | Hartford | 1 | 1% | $86,600 |
| 6 | Southfield | 1 | 1% | $92,294 |
| 7 | Washington | 2 | 0% | $106,242 |
| 8 | Atlanta | 1 | 0% | $72,324 |
| 9 | Boston | 1 | 0% | $99,706 |
| 10 | Chicago | 1 | 0% | $75,524 |
| 11 | Detroit | 1 | 0% | $92,361 |
| 12 | Houston | 1 | 0% | $75,572 |
| 13 | Los Angeles | 1 | 0% | $86,661 |
| 14 | Miami | 1 | 0% | $75,313 |
| 15 | Orlando | 1 | 0% | $74,986 |
| 16 | Phoenix | 1 | 0% | $76,293 |
| 17 | San Diego | 1 | 0% | $83,053 |
| 18 | San Francisco | 1 | 0% | $99,103 |
| 19 | San Jose | 1 | 0% | $97,924 |
| 20 | Tampa | 1 | 0% | $75,096 |
Support Center Manager job outlook: Expert opinions
Our panel of support center manager experts
University of Alaska Fairbanks
Centenary College of Louisiana
University of Arkansas at Little Rock
What Support Center Manager skills would you recommend for someone trying to advance their career?
Jaunelle Celaire: Never stop learning! This may consist of going back to school, earning new certifications in your field of study, attending conferences and seminars, and making sure that your time management is always at its finest level of excellence.
Dr. Barbara Davis
William J. Atkins DeanCentenary College of Louisiana
Frost School of Business
What experience really stands out on Support Center Manager resumes?
Dr. Barbara Davis: Graduates participating in internships related to their areas of interest. Internships spanning more than one semester at the same firm stand out as well.
What skills stand out on Support Center Manager resumes?
Dr. Timothy Edwards: Writing and research skills. Analytical and critical thinking skills. Technical skills such as web design, graphic design, audio and video production skills. Employers are interested in potential employees knowledge, intelligence and skills.