How to hire a team leader/assistant manager

How to hire a team leader/assistant manager, step by step

Here's a step-by-step team leader/assistant manager hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a team leader/assistant manager job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new team leader/assistant manager
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   Before you start hiring a team leader/assistant manager, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   Hiring the perfect team leader/assistant manager also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   This list presents team leader/assistant manager salaries for various positions.

   Type of Team Leader/Assistant Manager	Description	Hourly rate
   Team Leader/Assistant Manager		$11-24
   Co-Manager	A co-manager's role is to supervise business operations and perform administrative tasks as support to a manager. One of the primary functions of a co-manager is to delegate tasks of team members and arrange schedules... Show more	$16-57
   Store Team Leader	A store team leader is responsible for monitoring the staff's performance, delegating tasks, and ensuring that the team provides the best customer service by responding to the customers' inquiries and concerns and resolving their complaints. Store team leaders assist with the development of marketing campaigns and promotional offers to sell goods and services to the customers, generating more revenues and increasing the business' profitability... Show more	$12-23

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Guest Service
   • Customer Service
   • Cleanliness
   • Sales Floor
   • Payroll
   • Math
   • Front End
   • Food Safety
   • Leadership
   • Product Knowledge
   • Sales Reports
   • Customer Satisfaction
   • Customer Complaints
   • Bank Deposits

   Check all skills

   Responsibilities:

   • Promote from associate to manage several departments including jewelry, housewares, automotive and electronics.
   • Follow all procedures relate to cash, cleanliness, food safety, and restaurant safety and security.
   • Maintain stockroom cleanliness to insure all slip and fall hazards are eliminate.
   • Design, install and troubleshot PC hardware, Novell peer-to-peer networks, printers, POS workstations and marketing application software.
   • Recognize for quality excellence and leadership capabilities.
   • Team leadership for enterprise level data warehouse development project.

3. Make a budget

   Including a salary range in your team leader/assistant manager job description is a great way to entice the best and brightest candidates. A team leader/assistant manager salary can vary based on several factors:

   • Location. For example, team leader/assistant managers' average salary in florida is 47% less than in new jersey.
   • Seniority. Entry-level team leader/assistant managers earn 52% less than senior-level team leader/assistant managers.
   • Certifications. A team leader/assistant manager with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a team leader/assistant manager's salary.

   Average team leader/assistant manager salary

   $35,067yearly

   $16.86 hourly rate

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   Entry-level team leader/assistant manager salary

   $24,000 yearly salary

   Updated December 19, 2025

4. Writing a team leader/assistant manager job description

   A good team leader/assistant manager job description should include a few things:

   • Summary of the role
   • List of responsibilities
   • Required skills and experience

   Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a team leader/assistant manager job description:

   Team leader/assistant manager job description example

   To create positive memories for all who touch DQ. To oversee entire restaurant operations including financial performance, product production, inventory, personnel, sales, and marketing for the restaurant. To ensure restaurant is operated within guidelines established by owner. To set high standards and create a great environment for the team to work.
   Requirements/Responsibilities Operations -
   Strive for operational levels that meet or exceed the Fan’s expectations in the areas of quality, service and atmosphere, creating value through an excellent experience and a fair price.
   
   Training -
   Ensure that every member of crew is trained and fully knowledgeable on all PRIDE systems and routines, product recipes, food safety practices and restaurant safety practices.
   
   Fan Service -
   1) Ensure that Fan service in all areas meets or exceeds company standards.
   2) Establish standards for the management team and crew to handle customer concerns.
   3) Ensure that customer complaints are promptly and appropriately addressed to resolve the problem and ensure that each dissatisfied customer becomes a return Fan.
   Understands the importance of speed of service and resolve bottlenecks in work flow.
   4) Build relationships with return or preferred patrons.
   
   Team Member Leadership
   
   1) Accomplish store objectives by hiring, training, coaching and developing the store hourly crew members to build a highly skilled and productive team.
   2) Ensure thorough training and new hire orientations take place; clearly communicate job expectations; monitor each employee and manager’s performance and job contributions, provide ongoing and helpful feedback against expectations.
   3) Responsible for effective scheduling and ensuring that the restaurant is properly staffed to drive sales volumes. Prepare crew members’ schedules for different day parts and different seasonal demands, and to meet established labor goals.
   4) Role model and enforce policies and procedures.
   5) Maintain a positive working relationship with all restaurant staff to foster and promote a cooperative and pleasant working climate, which will be conducive to maximizing employee morale, productivity and efficiency. Special Instructions Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter.
   
   Our team will review and reach out to connect via phone or email. Please don't call locations unless you have been contacted.
   
   We can't wait to review your application! ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.

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5. Post your job

   To find the right team leader/assistant manager for your business, consider trying out a few different recruiting strategies:

   • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
   • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with team leader/assistant managers they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit team leader/assistant managers who meet your education requirements.
   • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.

   Post your job online:

   • Post your team leader/assistant manager job on Zippia to find and recruit team leader/assistant manager candidates who meet your exact specifications.
   • Use field-specific websites such as salesjobs, salesheads, allretailjobs.com, sales trax.
   • Post a job on free websites.

6. Interview candidates

   Your first interview with team leader/assistant manager candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

   You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new team leader/assistant manager

   Once you have selected a candidate for the team leader/assistant manager position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

   It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.

   To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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