Post job

Best technical service and project manager certifications

The best certifications for a technical service and project manager are Project Management Professional (PMP), IT Information Library Foundations Certification (ITIL), and ITIL Foundation.

Technical service and project manager certifications demonstrate your competency as a technical service and project manager to employers. However, not all technical service and project manager certifications provide the same value.

Below is a list of the best technical service and project manager certifications. Obtaining a technical service and project manager certification will give you a leg up when you apply for jobs and increase your potential salary.

3 best certifications for technical service and project managers

RankTechnical service and project manager certificationOrganization
1Project Management Professional (PMP)PMI
2IT Information Library Foundations Certification (ITIL)Zavata
3ITIL FoundationHDI

3 best technical service and project manager certifications

1. Project Management Professional (PMP)

The PMP designation following your name tells current and potential employers that you have demonstrated a solid foundation of knowledge from which you can competently practice project management.To be eligible for a PMP Credential, you must first meet specific educational and project management experience requirements and agree to adhere to a code of professional conduct. The final step to becoming a PMP is passing a rigorous multiple-choice examination designed to objectively assess and measure your ability to apply project management knowledge in the following six domains: initiating the project, planning the project, executing the project, monitoring and controlling the project, closing the project, and professional and social responsibility. This computer-based examination is administered globally with translation aids in 10 languages.

Certification details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? Yes
  • Oral or written exam required? Yes
  • Renewal required? Every 3 year(s)
Course that help you to prepare for certification
Project Management Certification Training + 2 Practice Exams
udemy
4
(144)

2. IT Information Library Foundations Certification (ITIL)

The ITIL Foundations Certification course is designed for all IT service and support staff members. Whether you are just adopting ITIL or are working on continuous service improvement, you will gain a fundamental understanding of how IT service and support can be best organized to align IT with business needs, improve service quality, and reduce long-term costs. Course Benefits: 1) Gain an understanding of the ITIL framework and its relationship with the 10 foundational processes and Service Desk function, 2) Learn how ITIL processes can be utilized in any size organization, 3) Promote a common vision and language within the IT infrastructure.

Certification details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? No
  • Oral or written exam required? Yes
  • Renewal required? No

3. ITIL Foundation

This LCS-accredited course outlines the ITIL best-practices framework and prepares the participant for the ITIL Foundation certification exam, a prerequisite for all other ITIL certifications. This course provides an understanding of the service lifecycle and processes as well as the best and common practices for IT service management.

Certification details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? No
  • Oral or written exam required? Yes
  • Renewal required? Every 2 year(s)
Certifying organization
HDI
Course that help you to prepare for certification
ITIL 4 Foundation Certification, 6 Exams Updated for 2023
udemy
4
(251)

What is the best certification for a technical service and project manager?

The best technical service and project manager certification is Project Management Professional (PMP). The Project Management Professional (PMP) is awarded by the Project Management Institute. The advanced certification is for more experienced employees as it often requires some work experience to acquire.

Here's a bit more background on how to obtain this technical service and project manager certification:

  • To become a certified Project Management Professional (PMP), you need to pass the exam.
  • This certificate requires more than two years of work experience.
  • Renew certification every 3 year.

What are some of the most in-demand certifications for technical service and project managers?

The most in-demand technical service and project manager certification is Project Management Professional based on all active job postings. Having this technical service and project manager certification will give you access to more technical service and project manager jobs with higher salaries.

Best certifications

The most common combination of technical service and project manager certifications include: Project Management Professional (PMP), IT Information Library Foundations Certification (ITIL), and ITIL Foundation.

Online courses for technical service and project managers to earn certifications

Advertising disclosure

1. Engaging in Service Innovation and Management

coursera

This course is the continuation of "Introduction to Service Innovation and Management". If you have not yet taken "Introduction to Service Innovation and Management", it is recommended that you complete that course prior to this course. The foundational knowledge and project plan from the introduction are carried through in this deeper dive into service innovation and management. This course will give you tools to examine initial plans for healthcare service/process redesign. You will be...

2. Start Improving Customer Service

udemy
4.8
(2,040)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

3. Agile Crash Course: Agile Project Management; Agile Delivery

udemy
4.5
(82,218)

Agile Project Management Basics (Scrum) & Agile Project Management Essentials (Scrum). Plus Agile Certification (Scrum)...

4. Customer Service & Support For Customer Service Executives

udemy
4.5
(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

5. Microsoft Project ADVANCED: Project Management Technics 3PDU

udemy
4.6
(952)

MS PROJECT 2016 ADVANCED Project Management Techniques -incl Enterprise level. HANDS-ON from #1 BESTSELLING INSTRUCTOR...

6. IT service operations and Service Desk management

udemy
4.4
(2,841)

Improve Service Desk and IT support processes and service functions. Better preparation for the professional exam...

7. Customer Service, Customer Support, And Customer Experience

udemy
4.6
(2,666)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

8. Project Management: Simple Software Project Management

udemy
4.4
(1,144)

Project Management for NEW Project Managers - knowledge, tools, techniques, skills, checklists, guidelines, pitfalls...

9. IT Business Analyst & Project Managers Technical awareness

udemy
4.5
(799)

A quick introduction to software development & IT for business analyst and non technical managers overseeing IT teams...

10. Practical Project Management for Management Consultants

udemy
4.5
(809)

How to manage successfully a consulting project - a practical guide for Project Managers...

11. SAP Customer Service (CS/SM) - Service Management module

udemy
4.4
(960)

Real World SAP CS and SD, Repair Orders, Service Orders, Service Contracts...

12. Operations Management: Supply Chains, Products and Services

udemy
4.3
(833)

Master Supply Chain Management and Product and Service Development in Manufacturing and Service Organizations...

13. Beginning Project Management: Project Management Level One

udemy
4.6
(28,219)

Project Management: Growing a Successful Career as a Project Manager...

14. Project Management Office (PMO) Setup Guide

udemy
4.4
(471)

PMO Step-by-Step Implementation Plan...

15. Project Management Office (PMO) for Management Consultants

udemy
4.3
(1,283)

A practical guide on how to build and run PMO on the level of top consulting firm Mc Kinsey, BCG, Bain, Pw C...

16. Agile Project Management Bootcamp: Agile Project Management

udemy
4.5
(1,916)

This Agile Project Management Bootcamp course will allow you to learn the Agile Way! Agile Project Management (Scrum)...

17. Product and Service Management

udemy
4.7
(957)

Know the Work that is Involved in Getting a Product Onto the Shelf and a Service Ready for Effective Delivery...

18. Project Management: Getting Started and Beyond

udemy
4.4
(2,246)

Real World Project Management: Become a Better Project Manager...

19. IT Service Management with ITIL 4 Foundation -Full Training

udemy
4.1
(1,604)

Learn about ITIL 4, ITSM, Concepts of Service Management, the Four Dimensions, Service Value System and Practices...

20. Project Management Essentials

udemy
4.5
(15,814)

A crash course in the essentials of project management for new project managers...

Browse computer and mathematical jobs