Customer Service Representative
Summit Companies job in Iowa City, IA
The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch. This is performed through various tasks including being the first point of contact when internal and external customers who enter our facility.
ESSENTIAL JOB DUTIES:
Provide customer service to all internal and external customers starting with proper greeting whether by phone, e-mail or in person - Welcome and greet all visitors, determine their needs, and direct them to the correct department(s) and/or person(s). Disperse all faxes.
Work with the Billing department, Accounting, and other front-end Administration to communicate COD accounts, on-hold accounts, and other pertinent information internally as well as to the field personnel.
Assist Human Resources for onsite protocol including sending payroll prior to deadline each pay cycle with correct information. Any errors must be communicated without delay, as assigned. Prepare in advance New Hire materials, as assigned. Return copies of Human Resources documentation following orientation (orientation is provided by Human Resources).
Correctly utilize assigned organization systems to include assisting team members with functionality, acting as the local SME.
Process Certificates of Insurance (COI) as requested by customers, process additionally insured requests per company policies and procedures.
Process all incoming and outgoing mail: prepare ground mail and UPS for pick up, receive, and appropriately distribute mail.
Track and order office supplies, sending order requests to Corporate for approval and processing, as appropriate.
Process customer payments, as appropriate.
Perform collection responsibilities, as assigned.
Maintain office cleanliness.
Scheduling Responsibilities (as assigned):
Process daily the open work order reports and coordinate technicians' schedules; schedule technicians to maximize the full shift.
Manage master schedule including all technicians' schedules and work order for immediate review by direct supervisor and leadership.
Leverage future scheduling with Accounts Receivable concerns concerning past due accounts.
Resolve any scheduling conflicts including verifying and/or updating account details, as needed.
Other duties may be assigned.
QUALIFICATIONS:
The qualifications listed below are representative of the elements required to perform the job successfully, however in some cases, an equivalent combination of Education, Training, Certifications and Experience may meet the job qualifications.
Education, Training, Certifications:
High School Diploma or GED, required
Experience, Knowledge, Skill Requirements:
2 years customer service
2 years of professional computer
1 year front desk experience
1 year scheduling experience, preferred: a general knowledge of local zip codes, and geographic breakdown of the area for appropriate scheduling (as relevant).
Communication Skills:
Must have the ability to effectively read, write and communicate in English with employees and customers.
Systems and Software Skills:
Ability to operate a computer and advanced Microsoft Office (Excel, Word, Outlook) experience required.
Other Qualifications:
Valid driver's license with acceptable driving record required.
Must be able to comply with SFP's Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement
PHYSICAL & WORK ENVIRONMENT REQUIREMENTS:
Reasonable accommodations may be made to enable individuals with disabilities to perform Essential Job Duties.
Physical Requirements:
While performing the duties of this job, the employee is required to sit for long periods. Employee will occasionally be required to bend, kneel, balance, lift
Work Environment:
Employee will consistently be required to work indoors in an office setting, work alone and with others. Office setting are mild to moderate temperatures.
We are fully committed to equal opportunities for employment to all individuals regardless of race, national origin, gender, religion, sexual orientation, disability, familial status, and any other classification protected under the law. We are an Equal Opportunity, Affirmative Action employer.
While this job description is intended to be an accurate reflection of the position, management reserves the right to modify, add, or remove duties and to assign other duties as necessary.
#LI-JC2
Auto-ApplyFire Alarm & Security Technician
Summit Companies job in Iowa City, IA
The purpose of the Fire Alarm & Security Technician position is to install, troubleshoot, service and repair fire alarm and security systems, and other fire and life safety products with minimal supervision.
Troubleshoot to determine fault or faults to include ground faults with fire alarm systems.
Repair or replace damaged fire alarm components such as FACP, power supply, alarm-initiating devices, etc.
Knowledge of different manufactures clean agent and high-pressure suppression systems.
Appropriate use of required tools and test equipment such as multi-meter, megger, laptop to program, lifts, etc. to repair or replace fire alarm and suppression system components.
Comprehensive working knowledge of fire alarm codes and standards.
Programing and software knowledge with a variety of fire alarm systems that is used when removing or replacing components.
Safely follow and perform procedures to handle, remove and replace explosive actuators such as squibs and gas cartridge actuators.
Communicate with internal and external customers as well as offsite monitoring companies in a professional manner.
Required to be punctual to required work locations and complete scheduled projects in timely manner.
Use Field Service Lightning to track work orders, materials needed, time on job, etc.
Complete documentation on work orders
Understand and follow SFP's Safety program, SDS book, Hazardous communication program, policies and procedures. Participate in weekly Toolbox talks. Employee must know where all related safety documentation is at all times on each project.
Ensure company provided vehicle is clean and well maintained as required by company policies.
Alarm Technicians will be placed in on-call status as required by location to handle emergency service requests.
Periodically attend seminars or similar education/training sessions to stay abreast of latest technology, codes, and standards changes.
Train service technician trainees on all applicable aspects of fire protection.
Other duties may be assigned.
QUALIFICATIONS
The qualifications listed below are representative of the elements required to perform the job successfully, however in some cases, an equivalent combination of Education, Training, Certifications and Experience may meet the job qualifications.
Education, Training, Certifications:
High School Diploma or equivalent, required.
NICET or state specific certification, preferred.
Experience, Knowledge, Skill Requirements:
2 years Fire Life Safety Industry experience, specifically in Fire Alarm, required.
NICET Level 1 Fire Alarm Certification, strongly preferred
Communication Skills:
Must have the ability to effectively read, write and communicate in English with employees and customers.
Systems and Software Skills:
2 years using business intelligence systems, Sage 300 CRE, or similar, preferred.
2 years of professional computer skills, preferred
Other Qualifications:
Valid driver's license with acceptable driving record required.
Must be able to comply with SFP's Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement.
Occasional travel up to 20%.
PHYSICAL & WORK ENVIRONMENT REQUIREMENTS
Reasonable accommodations may be made to enable individuals with disabilities to perform Essential Job Duties.
Physical Requirements:
While performing the duties of this job, the employee is frequently required to bend, ascend and descend step stools, ladders and stairs, kneel, lift >50lbs, reach above and below shoulders, stand and walk for extended periods of time. Employee is required to see in color, close and far distances, peripheral, depth, and adjust focus. Employee will occasional be required to balance, crouch, drive, kneel, lift >50lbs, sit, stoop, twist, and work at heights.
Work Environment:
Employees will regularly be required to work outside, and be exposed to hot/cold temperatures, dust, fumes, chemicals, electrical hazards and noise. Employee will occasionally be required to work indoors in an office setting, work alone and with others. Employee must consistently wear all appropriate personal protective equipment, as required by company safety policies while visiting locations.
We are fully committed to equal opportunities for employment to all individuals regardless of race, national origin, gender, religion, sexual orientation, disability, familial status, and any other classification protected under the law. We are an Equal Opportunity, Affirmative Action employer.
While this job description is intended to be an accurate reflection of the position, management reserves the right to modify, add, or remove duties and to assign other duties as necessary.
#LI-JC2
Auto-ApplyFire Alarm & Security Superintendent
Summit Companies job in Iowa City, IA
The purpose of the Fire Alarm & Security Superintendent to establish, coordinate, and manage all field activities of fire alarm installation. Work with and through the Branch office, to ensure adherence to SFP's quality program including procedures and work instructions, as it relate to field activities.
ESSENTIAL JOB DUTIES:
Schedule all field activities, beginning with the pre-construction meeting (coordinate with sales and design personnel on completing the Preconstruction Package and Meeting Template) to schedule installation (check for permit and approved plans).Visit job site regularly to push coordination of work with other trades.
Coordinate with customer, AHJ's, Designers and others relevant to ensure clarification of the project.
Work in the field to install systems along with foreman and apprentices.
In coordination with ASH Manager, schedule staffing for each week using the Weekly Manpower Report and schedule all jobs over a 3-month period using the 3
Month Manpower Planning Report which is updated twice each month.
Establish materials on job dates based on project schedule.
Get all material, plans, and information to the Foreman in charge before the job starts. Ensure contact with project GC/Superintendent to ensure they know you and the assigned Foreman are points of contact for the project.
Coordination with purchasing department or office POC to ensure all materials are ordered and delivered.
Purchase or rent all equipment needed for each job and specific need.
Participate in weekly progress report meetings to communicate the percent of the job roughed in, the percent of the job complete and the overall status of construction.Communicate the expected duration of rough in, duration of completion.Observe and communicate changes to the original design.
Follow up on punch-lists and ensure the customer signs off when completed.
Report any scheduling issues, personnel issues, safety concerns, or incidents to your direct supervisor in a timely manner.
Review employee time sheets, reports, and training records for accuracy and submit them on time in accordance with company policy.
Ensure all assigned employees are complying with their job requirements and assigned tasks.
Review all field employees per company policy. In cases where disciplinary action is required, suspensions and terminations are to be coordinated with the FA&S
Manager with appropriate documentation entered in personnel files.
Ensure the company provided vehicle is clean and well maintained in accordance with company policies.
Ensure that all tools are maintained in proper working order. If damaged, ensure that tools are labeled indicating their status.New tools purchases are to be coordinated with the District Manager. Ensure that each quarter, each Foreman completes a tool inventory checklist and reports any lost or stolen tools.
Understand and follow SFP's Safety program, SDS book, Hazardous communication program, policies and procedures.Ensure all required safety training is scheduled and conducted in accordance with company policy. Ensure all field employees know where all related safety documentation are at all times on each project.
Coordinate and ensure training for Alarm Foreman and Alarm Apprentices is scheduled and conducted per company policies.
Other duties may be assigned.
QUALIFICATIONS:
The qualifications listed below are representative of the elements required to perform the job successfully, however in some cases, an equivalent combination of Education, Training, Certifications and Experience may meet the job qualifications.
Education, Training, Certifications:
High School Diploma or equivalent, required.
NICET or state specific certification, preferred.
Experience, Knowledge, Skill Requirements:
3 years Fire Life Safety Industry experience, specifically in Fire Alarm, required.
NICET Level 1 Fire Alarm Certification, required.
3 years of professional computer skills, preferred.
Communication Skills:
Must have the ability to effectively read, write and communicate in English with employees and customers.
Systems and Software Skills:
1+ years using business intelligence systems, Sage 300 CRE, or similar, preferred.
Other Qualifications:
Valid driver's license with acceptable driving record required.
Must be able to comply with SFP's Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement.
Must be able to travel 90% of the time, locally.
PHYSICAL & WORK ENVIRONMENT REQUIREMENTS:
Reasonable accommodations may be made to enable individuals with disabilities to perform Essential Job Duties.
Physical Requirements:
While performing the duties of this job, the employee is frequently required to bend, ascend, and descend step stools, ladders, and stairs, kneel, lift 50lbs, sit, stoop, twist, and work at heights.
Work Environment:
Employees will regularly be required to work outside and exposed to hot/cold temperatures, dust, fumes, chemicals, electrical hazards, and noise. Employee will occasionally be required to work indoors in an office setting, work alone and with others. Employee must consistently wear all appropriate personal protective equipment, as required by company safety policies while visiting locations.
We are fully committed to equal opportunities for employment to all individuals regardless of race, national origin, gender, religion, sexual orientation, disability, familial status, and any other classification protected under the law. We are an Equal Opportunity, Affirmative Action employer.
While this job description is intended to be an accurate reflection of the position, management reserves the right to modify, add, or remove duties and to assign other duties as necessary.
#LI-JC2
Auto-ApplyPRN Physical Therapist Assistant
Summit Care job in Cedar Rapids, IA
Job Title: Physical Therapist Assistant Reports to: Facility Rehab Director/Regional Director, Clinical Supervision from Physical Therapist FLSA Status: Non-Exempt Classification: Clinical Supervises: Students The Physical Therapist Assistant (PTA) provides services under the general supervision of the Physical Therapist, and in accordance with state practice guidelines, including assisting with patient assessment; treating patients, delivering home programs, patient and family instruction, participating in family and team conferences, conducting equipment inventory, maintenance and orders. PTA is responsible for documenting services according to the departmental and facility standards. This position provides direct patient care to adult and geriatric patients, represents a commitment to quality of care in all interactions with patients, caregivers, and facility staff, and adheres to all state regulations regarding Physical Therapy.
Qualifications Required:
Successful completion of an accredited Physical Therapist Assistant Program
Valid Physical Therapist Assistant License to practice in appropriate state(s)
Effective written and verbal communication skills
Effective leadership and customer relations skills
Ability to exercise mature judgment with initiative in analyzing and solving problems
Individuals who perform home health services must have current driver's license, vehicle insurance, and First Aid/CPR certification
Essential Functions and Responsibilities:
Provides therapeutic treatment in accordance with the established plan of care
Documents treatment provided including reasons for skilled intervention, observation, recording and reporting patient status and response to treatment
Participates in the maintenance of therapy records
Ensures availability of supplies and equipment
Maintains appropriate patient schedules, as per established guidelines
Provides documentation to maintain quality of the medical records, as it relates to reimbursement guidelines, accuracy of billing information, and facility requirements
Participates in patient, family, and facility meetings, as appropriate
Follows administrative policies and procedures including those related to emergency procedures, infectious disease control, and safety
Coordinates and/or participates in training programs for facility staff, residents, families, and rehabilitation staff
Initiates new program development with focus on functional outcomes to improve the quality of life of facility residents
Participates in continuous quality improvement
Patient lifting using appropriate biomechanical techniques frequently throughout the course of a work day/shift; must be capable of easily lifting 50 pounds of dead weight alone
Able to walk, bend, stand, and reach consistently during a work day/shift
Performs other related duties as required and assigned
Success Factors/Job Competencies:
Results Orientation - Meets current objectives and positions the organization for further growth. Completes daily tasks and assignments and processes large volumes of work associated with the operation of the department.
Social Sensitivity - Builds positive relationships based on respect for others. Demonstrates a helpful and positive attitude. Maintains effective communication with peers, medical staff, patients, visitors, and families.
Quality Outcomes - Meets and exceeds expectations of internal and external customers. All organizational and departmental standards regarding quality of performance are met. Demonstrates a strong commitment to confidentiality. Participates in quality improvement programs as directed.
Safe Working Environment - Demonstrates an awareness of, and adherence to, safety and legal requirements established at the facility with an emphasis on maintaining a safe environment for all persons working and living in the facility.
Accident/Injury Reporting - Reports any accidents, injuries, and unsafe equipment and conditions to supervisor by the end of the shift.
Unsafe Conditions - Immediately reports and corrects, if possible, unsafe conditions and equipment.
Workplace Standards - Complies with relevant regulations, standards, and policies governing safe workplace environment (OSHA, JCAHO, etc.)
Safety Techniques - Maintains current knowledge of all aspects of the facility's safety program by attending safety-related training, as mandated, upon hire and thereafter as required by facility.
Education - Participates in required in-service and educational programs on a continual basis.
Attendance and Punctuality - Follows all facility guidelines outlining standards of attendance and punctuality. Responsible for reporting to and completing work at assigned times.
Universal Precautions - Universal precautions will be observed in order to prevent contact with blood or other potentially infectious materials. Under circumstances in which differentiation between body fluid types is difficult or impossible, all body fluids shall be considered potentially infectious materials. All blood or other potentially infectious materials will be considered infectious regardless of the status.
Physical Demands and Work Environment:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands: While performing the duties of this job, the employee is consistently required to walk, stand, sit, lift equipment, reach with hands and arms, stoop, talk, and hear. Employee must consistently lift and reposition patients.
Work Environment: While performing the duties of this job, the employee shares work space with other employees; therefore, the environment can become crowded and noisy.
General Sign-off: The employee is expected to adhere to all company policies and procedures while employed.
Jobs are always changing to some degree and the existence of the approved job description is not intended to limit normal change and growth. Summit Care will advise employees of any changes in their job duties. We are an equal opportunity employer and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law.
PRN Physical Therapist
Summit Care job in Cedar Rapids, IA
Job Title: Physical Therapist Reports to: Facility Rehab Director/Regional Director FLSA Status: Non-Exempt Classification: Clinical Supervises: Physical Therapist Assistants and Students Provides Physical Therapy and related services for patients, caregivers, and facilities in accordance with the principles and practices of Physical Therapy Guidelines. Provides quality Physical Therapy including: Evaluation of patients, development of initial and ongoing treatments and discharge plans, supervision of assistants, and participation in case management. Represents a commitment to quality of care in all interactions with patients, caregivers, and facility staff. Adheres to all state regulations regarding Physical Therapy.
Qualifications Required:
Successful completion of an accredited Physical Therapy Program
Valid Physical Therapy License to practice in appropriate state(s)
Effective written and verbal communication skills
Effective leadership and customer relations skills
Ability to exercise mature judgment with initiative in analyzing and solving problems
Essential Functions and Responsibilities:
Assures execution of doctor's orders
Provides Physical Therapy screening and evaluation to determine patients current physical status
Develops and implements treatment plans that focus on functional and measurable outcomes and adheres to professional standards of practice
Oversees and participates in the maintenance of therapy records
Ensures availability of supplies and equipment
Maintains appropriate patient schedule, as per established guidelines
Provides documentation to maintain quality of the medical records, as it relates to reimbursement guidelines, accuracy of billing information, and facility requirements
Participates in patient, family, and facility meetings, as appropriate
Follows administrative policies and procedures including those related to emergency procedures, infectious disease control, and safety
Coordinates and/or participates in training programs for facility staff, residents, families and rehabilitation staff
Initiates new program development with focus on functional outcomes to improve the quality of life of facility residents
Participates in continuous quality improvement
Patient lifting using appropriate biomechanical techniques frequently throughout the course of a work day/shift; must be capable of easily lifting 50 pounds of dead weight alone
Able to walk, bend, stand, and reach consistently during a work day/shift
Performs other related duties as required and assigned
Success Factors/Job Competencies:
Results Orientation - Meets current objectives and positions the organization for further growth. Completes daily tasks and assignments and processes large volumes of work associated with the operation of the department.
Social Sensitivity - Builds positive relationships based on respect for others. Demonstrates a helpful and positive attitude. Maintains effective communication with peers, medical staff, patients, visitors, and families.
Quality Outcomes - Meets and exceeds expectations of internal and external customers. All organizational and departmental standards regarding quality of performance are met. Demonstrates a strong commitment to confidentiality. Participates in quality improvement programs as directed.
Safe Working Environment - Demonstrates an awareness of, and adherence to, safety and legal requirements established at the facility with an emphasis on maintaining a safe environment for all persons working and living in the facility.
Accident/Injury Reporting - Reports any accidents, injuries, and unsafe equipment and conditions to supervisor by the end of the shift.
Unsafe Conditions - Immediately reports and corrects, if possible, unsafe conditions and equipment.
Workplace Standards - Complies with relevant regulations, standards, and policies governing safe workplace environment (OSHA, JCAHO, etc.)
Safety Techniques - Maintains current knowledge of all aspects of the facility's safety program by attending safety-related training, as mandated, upon hire and thereafter as required by facility.
Education - Participates in required in-service and educational programs on a continual basis.
Attendance and Punctuality - Follows all facility guidelines outlining standards of attendance and punctuality. Responsible for reporting to and completing work at assigned times.
Universal Precautions - Universal precautions will be observed in order to prevent contact with blood or other potentially infectious materials. Under circumstances in which differentiation between body fluid types is difficult or impossible, all body fluids shall be considered potentially infectious materials. All blood or other potentially infectious materials will be considered infectious regardless of the status.
Physical Demands and Work Environment:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands: While performing the duties of this job, the employee is consistently required to walk, stand, sit, lift equipment, reach with hands and arms, stoop, talk, and hear. Employee must consistently lift and reposition patients.
Work Environment: While performing the duties of this job, the employee shares work space with other employees; therefore, the environment can become crowded and noisy.
General Sign-off: The employee is expected to adhere to all company policies and procedures while employed.
Jobs are always changing to some degree and the existence of the approved job description is not intended to limit normal change and growth. Summit Care will advise employees of any changes in their job duties. We are an equal opportunity employer and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic by law.
PRN Speech Language Pathologist
Summit Care job in Cedar Rapids, IA
Job Title: Speech Language Pathologist Reports to: Facility Rehab Director/Regional Director FLSA Status: Non-Exempt Classification: Clinical Supervises: CFY Therapists and Students as needed The Speech-Language Pathologist (SLP) is responsible for speech, language, swallowing, cognition or voice therapy evaluations, screenings, and treatments to meet the needs of patients. The SLP represents a commitment to quality of care in all interactions with patients, caregivers, and facility staff and adheres to all state and facility regulations.
Qualifications Required:
Successful completion of an accredited Speech-Language Pathology Program
Valid Speech-Language Pathology License to practice in appropriate state(s)
Effective written and verbal communication skills
Effective leadership and customer relations skills
Ability to exercise mature judgment with initiative in analyzing and solving problems
Essential Functions and Responsibilities:
Assures execution of doctor's orders
Evaluates and treats a variety of disorders, including but not limited to the following: Motor speech disorders, language disorders, voice disorders, cognitive deficits, and dysphagia
Develops and implements treatment plans that focus on functional and measurable outcomes and adheres to professional standards of practice
Oversees and participates in the maintenance of therapy records
Ensures availability of supplies and equipment
Maintains appropriate patient schedules, as per established guidelines
Provides documentation to maintain quality of the medical records, as it relates to reimbursement guidelines, accuracy of billing information, and facility requirements
Participates in patient, family, and facility meetings, as appropriate
Follows administrative policies and procedures including those related to emergency procedures, infectious disease control, and safety
Coordinates and/or participates in training programs for facility staff, residents, families, and rehabilitation staff
Initiates new program development with focus on functional outcomes to improve the quality of life of facility residents
Participates in continuous quality improvement
Must be able to exert a minimum of 50 lbs of force needed to transport a patient in a wheelchair, if needed
Able to walk, bend, stand, and reach consistently during a work day/shift
Performs other related duties as required and assigned
Success Factors/Job Competencies:
Results Orientation - Meets current objectives and positions the organization for further growth. Completes daily tasks and assignments and processes large volumes of work associated with the operation of the department.
Social Sensitivity - Builds positive relationships based on respect for others. Demonstrates a helpful and positive attitude. Maintains effective communication with peers, medical staff, patients, visitors, and families.
Quality Outcomes - Meets and exceeds expectations of internal and external customers. All organizational and departmental standards regarding quality of performance are met. Demonstrates a strong commitment to confidentiality. Participates in quality improvement programs as directed.
Safe Working Environment - Demonstrates an awareness of, and adherence to, safety and legal requirements established at the facility with an emphasis on maintaining a safe environment for all persons working and living in the facility.
Accident/Injury Reporting - Reports any accidents, injuries, and unsafe equipment and conditions to supervisor by the end of the shift.
Unsafe Conditions - Immediately reports and corrects, if possible, unsafe conditions and equipment.
Workplace Standards - Complies with relevant regulations, standards, and policies governing safe workplace environment (OSHA, JCAHO, etc.)
Safety Techniques - Maintains current knowledge of all aspects of the facility's safety program by attending safety-related training, as mandated, upon hire and thereafter as required by facility.
Education - Participates in required in-service and educational programs on a continual basis.
Attendance and Punctuality - Follows all facility guidelines outlining standards of attendance and punctuality. Responsible for reporting to and completing work at assigned times.
Universal Precautions - Universal precautions will be observed in order to prevent contact with blood or other potentially infectious materials. Under circumstances in which differentiation between body fluid types is difficult or impossible, all body fluids shall be considered potentially infectious materials. All blood or other potentially infectious materials will be considered infectious regardless of the status.
Physical Demands and Work Environment:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands: While performing the duties of this job, the employee is consistently required to walk, stand, sit, lift equipment, reach with hands and arms, stoop, talk, and hear. Employee must consistently lift and reposition patients.
Work Environment: While performing the duties of this job, the employee shares work space with other employees; therefore, the environment can become crowded and noisy.
General Sign-off: The employee is expected to adhere to all company policies and procedures while employed.
Jobs are always changing to some degree and the existence of the approved job description is not intended to limit normal change and growth. Summit Care will advise employees of any changes in their job duties. We are an equal opportunity employer and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law.
PRN Occupational Therapy Assistant
Summit Care job in Cedar Rapids, IA
Job Title: Certified Occupational Therapy Assistant Reports to: Facility Rehab Director/Regional Director, Clinical Supervision from Occupational Therapist FLSA Status: Non-Exempt Classification: Clinical Supervises: Students The Certified Occupational Therapy Assistant (COTA) provides services under the general supervision of the Occupational Therapist, and in accordance with state practice guidelines, including assisting with patient assessment; treating patients, delivering home programs, patient and family instruction, participating in family and team conferences, conducting equipment inventory, maintenance and orders. COTA is responsible for documenting services according to the departmental and facility standards. This position provides direct patient care to adult and geriatric patients. Represents a commitment to quality of care in all interactions with patients, caregivers and facility staff. Adheres to all state regulations regarding Occupational Therapy.
Qualifications Required:
Successful completion of an accredited Occupational Therapy Assistant Program
Valid Occupational Therapy Assistant License to practice in appropriate state(s)
Effective written and verbal communication skills
Effective leadership and customer relations skills
Ability to exercise mature judgment with initiative in analyzing and solving problems
Individuals who perform home health services must have current driver's license, vehicle insurance, and First Aid/CPR certification
Essential Functions and Responsibilities:
Provides therapeutic treatment in accordance with the established plan of care
Documents treatment provided including reasons for skilled intervention, observation, recording and reporting patient status and response to treatment
Participates in the maintenance of therapy records
Ensures availability of supplies and equipment
Maintains appropriate patient schedules, as per established guidelines
Provides documentation to maintain quality of the medical records, as it relates to reimbursement guidelines, accuracy of billing information, and facility requirements
Participates in patient, family, and facility meetings, as appropriate
Follows administrative policies and procedures, including those related to emergency procedures, infectious disease control, and safety
Coordinates and/or participates in training programs for facility staff, residents, families, and rehabilitation staff
Initiates new program development with focus on functional outcomes to improve the quality of life of facility residents
Participates in continuous quality improvement
Patient lifting using appropriate biomechanical techniques frequently throughout the course of a work day/shift; must be capable of easily lifting 50 pounds of dead weight alone
Able to walk, bend, stand, and reach consistently during a work day/shift
Performs other related duties as required and assigned
Success Factors/Job Competencies:
Results Orientation - Meets current objectives and positions the organization for further growth. Completes daily tasks and assignments and processes large volumes of work associated with the operation of the department.
Social Sensitivity - Builds positive relationships based on respect for others. Demonstrates a helpful and positive attitude. Maintains effective communication with peers, medical staff, patients, visitors, and families.
Quality Outcomes - Meets and exceeds expectations of internal and external customers. All organizational and departmental standards regarding quality of performance are met. Demonstrates a strong commitment to confidentiality. Participates in quality improvement programs as directed.
Safe Working Environment - Demonstrates an awareness of, and adherence to, safety and legal requirements established at the facility with an emphasis on maintaining a safe environment for all persons working and living in the facility.
Accident/Injury Reporting - Reports any accidents, injuries, and unsafe equipment and conditions to supervisor by the end of the shift.
Unsafe Conditions - Immediately reports and corrects, if possible, unsafe conditions and equipment.
Workplace Standards - Complies with relevant regulations, standards, and policies governing safe workplace environment (OSHA, JCAHO, etc.)
Safety Techniques - Maintains current knowledge of all aspects of the facility's safety program by attending safety-related training, as mandated, upon hire and thereafter as required by facility.
Education - Participates in required in-service and educational programs on a continual basis.
Attendance and Punctuality - Follows all facility guidelines outlining standards of attendance and punctuality. Responsible for reporting to and completing work at assigned times.
Universal Precautions - Universal precautions will be observed in order to prevent contact with blood or other potentially infectious materials. Under circumstances in which differentiation between body fluid types is difficult or impossible, all body fluids shall be considered potentially infectious materials. All blood or other potentially infectious materials will be considered infectious regardless of the status.
Physical Demands and Work Environment:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands: While performing the duties of this job, the employee is consistently required to walk, stand, sit, lift equipment, reach with hands and arms, stoop, talk, and hear. Employee must consistently lift and reposition patients.
Work Environment: While performing the duties of this job, the employee shares work space with other employees; therefore, the environment can become crowded and noisy.
General Sign-off: The employee is expected to adhere to all company policies and procedures while employed.
Jobs are always changing to some degree and the existence of the approved job description is not intended to limit normal change and growth. Summit Care will advise employees of any changes in their job duties. We are an equal opportunity employer and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law.
PRN Occupational Therapist
Summit Care job in Cedar Rapids, IA
Job Title: Occupational Therapist Reports to: Facility Rehab Director/Regional Director FLSA Status: Non-Exempt Classification: Clinical Supervises: Occupational Therapy Assistants and Students Provides Occupational Therapy and related services for patients, caregivers, and facilities in accordance with the principles and practices of Occupational Therapy Guidelines. Provides quality Occupational Therapy including: Evaluation of patients, development of initial and ongoing treatments and discharge plans, supervision of assistants, and participation in case management. Represents a commitment to quality of care in all interactions with patients, caregivers, and facility staff. Adheres to all state regulations regarding Occupational Therapy.
Qualifications Required:
Successful completion of an accredited Occupational Therapy Program
Valid Occupational Therapy License to practice in appropriate state(s)
Effective written and verbal communication skills
Effective leadership and customer relations skills
Ability to exercise mature judgment with initiative in analyzing and solving problems
Essential Functions and Responsibilities:
Ensures execution of doctor's orders
Provides Occupational Therapy screening and evaluation to determine patients current physical status
Develops and implements treatment plans that focus on functional and measurable outcomes and adheres to professional standards of practice
Oversees and participates in the maintenance of therapy records
Ensures availability of supplies and equipment
Maintains appropriate patient schedules, as per established guidelines
Provides documentation to maintain quality of the medical records, as it relates to reimbursement guidelines, accuracy of billing information, and facility requirements
Participates in patient, family, and facility meetings, as appropriate
Follows administrative policies and procedures, including those related to emergency procedures, infectious disease control, and safety
Coordinates and/or participates in training programs for facility staff, residents, families, and rehabilitation staff
Initiates new program development with focus on functional outcomes to improve the quality of life of facility residents
Participates in continuous quality improvement
Patient lifting using appropriate biomechanical techniques frequently throughout the course of a work day/shift; must be capable of easily lifting 50 pounds of dead weight alone
Able to walk, bend, stand, and reach consistently during a work day/shift
Performs other related duties as required and assigned
Success Factors/Job Competencies:
Results Orientation - Meets current objectives and positions the organization for further growth. Completes daily tasks and assignments and processes large volumes of work associated with the operation of the department.
Social Sensitivity - Builds positive relationships based on respect for others. Demonstrates a helpful and positive attitude. Maintains effective communication with peers, medical staff, patients, visitors, and families.
Quality Outcomes - Meets and exceeds expectations of internal and external customers. All organizational and departmental standards regarding quality of performance are met. Demonstrates a strong commitment to confidentiality. Participates in quality improvement programs as directed.
Safe Working Environment - Demonstrates an awareness of, and adherence to, safety and legal requirements established at the facility with an emphasis on maintaining a safe environment for all persons working and living in the facility.
Accident/Injury Reporting - Reports any accidents, injuries, and unsafe equipment and conditions to supervisor by the end of the shift.
Unsafe Conditions - Immediately reports and corrects, if possible, unsafe conditions and equipment.
Workplace Standards - Complies with relevant regulations, standards, and policies governing safe workplace environment (OSHA, JCAHO, etc.)
Safety Techniques - Maintains current knowledge of all aspects of the facility's safety program by attending safety-related training, as mandated, upon hire and thereafter as required by facility.
Education - Participates in required in-service and educational programs on a continual basis.
Attendance and Punctuality - Follows all facility guidelines outlining standards of attendance and punctuality. Responsible for reporting to and completing work at assigned times.
Universal Precautions - Universal precautions will be observed in order to prevent contact with blood or other potentially infectious materials. Under circumstances in which differentiation between body fluid types is difficult or impossible, all body fluids shall be considered potentially infectious materials. All blood or other potentially infectious materials will be considered infectious regardless of the status.
Physical Demands and Work Environment:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While performing the duties of this job, the employee is consistently required to walk, stand, sit, lift equipment, reach with hands and arms, stoop, talk, and hear. Employee must consistently lift and reposition patients.
Work Environment: While performing the duties of this job, the employee shares work space with other employees; therefore, the environment can become crowded and noisy.
General Sign-off: The employee is expected to adhere to all company policies and procedures while employed.
Jobs are always changing to some degree and the existence of the approved job description is not intended to limit normal change and growth. Summit Care will advise employees of any changes in their job duties. We are an equal opportunity employer and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law.