Gondola Attendant
Hoonah, AK
Reports to: Tour Sales Supervisor/Gondola Operator
Salary Range: Seasonal $18.00 plus bonus potential
Under the direction of the Gondola Operations Supervisor and/or Gondola Operator, acting as a platform or station attendant is responsible for safely loading/unloading passengers onto/off of gondola cabins. All personnel shall use reasonable care while performing their duties.
Essential Duties and Responsibilities:
Conduct all activities and decisions according to Icy Strait Point's guiding principles: BAP: Best, Authentic, Profitable Cruise Destination.
On a daily or shift basis, and in accordance with ISP's policies & procedures and in accordance with all ANSI B-77 guidelines, is the platform or station attendant who is responsible for the safe and orderly direction of passenger traffic embarking and disembarking the gondola cabins in addition to the following:
Be knowledgeable of operational, emergency, and loss of control procedures (see 1.4 - loss of control) and the related equipment needed to perform the assigned duties.
Monitor the passengers' use of the aerial lift including observing, advising, and assisting them while they are in the attendant's work area as they embark on or disembark from the aerial lift; and to respond to unusual occurrences or conditions, as noted. The attendant should respond by choosing an appropriate action, which may include any of the following.
assisting the passenger.
slowing the aerial lift (when applicable).
stopping the aerial lift.
continuing operation and observation.
Deny access to an aerial lift to individuals, using provided practices.
Advise the operator of observed abnormal or unusual conditions that may adversely affect the safety of the operation.
Reasonably maintain loading and unloading areas (see 3.3.2.5.3).
Assist in evacuation of the lift, as assigning see 3.3.2.5.7).
Advise and assist passengers with adaptive equipment, as assigned.
Knowledgeable of the procedures for reporting incidents and obtaining appropriate first aid personnel.
Keeps current on training received on operating procedures related to enclosed cabins, loading/unloading, control center communications and customer service interaction.
Might receive daily guidance, training or work assignments from the shift Gondola Operator in the absence of the Gondola Operations Supervisor
Shall practice good housekeeping, with emphasis on preventing the development of any condition contributing to personal injury; tasks might include cabin cleaning, window cleaning and/or loading area vacuuming/sweeping/mopping.
Ability to work as team member.
Performs other incidental and related duties as required and assigned.
Promote other Icy Strait Point venues.
Ability to work individually and as a team member when necessary.
Other duties as assigned.
Requirements:
Adequate knowledge or willingness to learn about Tlingit culture
Must be able to learn a Tlingit Introduction
Knowledge of the local area (marine life, plants, animals, birds)
Must have good verbal communication; patient and able to lead groups of kids as well as adults
Strong commitment to Safety
Ability to learn, retain and present excursion information to guests in an accurate manner.
This is a safety sensitive position that is subject to drug testing
Constant movement in/out of gondola cabins up/down up to a 1600 ft. elevation.
Exposed to inclement weather conditions (rain, wind, snow).
Constant public interaction and communication.
Constant exposure to extreme heights.
Possible exposure to dangerous situations during emergency evacuations.
ISP is a non-smoking facility with designated outside-smoking areas.
Must be 18 years of age or older
Physical Requirements & Work Environment:
Willing to live in a remote, rural community
Comfortable traveling by small plane or ferry to and from a remote setting
Able to walk and drive on gravel roads in inclement weather
Capable of moderate physical activity including standing, walking, reaching climbing, and lifting weight in excess of 25lbs; able to visually identify safety hazards
Icy Strait Point is a Native-owned and operated enterprise and offers Native Preference under P.L.93-638.
Auto-ApplyTour Bus Driver- CDL
Hoonah, AK
Tour Bus Driver
Reports to: Wilderness Guide Supervisor
Salary Range: $30/ hour with bonus potential. Travel Stipend included with job offer.
As a Tour Bus Driver, you will transport cruise guests and non-cruise guests to various locations at Icy Strait Point. You will get to ensure guests are transported to different locations based on the tour and scheduling.
Essential Duties & Responsibilities:
Conduct all activities and decisions according to Icy Strait Point's guiding principles: BAP: Best, Authentic, Profitable
Provide excellent customer service to all IPS guests
Provide guests with general information about ISP
Participate in all required trainings
Promote other ISP venues, distribute ISP literature and/or sell ISP merchandise
Work as greeters to welcome guests and conduct guest orientations
Take tickets, and load passengers
Assist within programs wherever needed
Daily fueling and cleaning of vehicles as assigned
Other duties as assigned
Requirements:
Adequate knowledge or willingness to learn about Tlingit culture.
Valid CDL Driver's license with ‘P' endorsement and no air brake restriction.
Current DOT Medical Certificate.
Must pass a DOT pre-employment substance screening before being hired (Subject to random testing).
Must have good customer service skills and the ability to communicate with ISP guests and others in a professional, friendly, and accurate manner.
The Driver must be able to learn, retain and relay general ISP information.
Current First Aid and CPR certification is preferred.
Physical Requirements & Work Environment:
Able to sit for extended periods
Comfortable traveling by small plane or ferry to and from a remote setting
Able to walk and drive on gravel roads in inclement weather when on site.
Icy Strait Point is a Native-owned and operated enterprise and offers Native Preference under P.O. 93-638.
Apply Today!
Be part of a dynamic team and showcase the best of Alaska to guests from around the world.
Auto-ApplyUltrasound Tech or Ultrasound Technologist in Alaska
Tenakee Springs, AK
Looking for a new Ultrasound Tech job? My name is Leah and I'm a healthcare recruiter, I'm here to help!
I have a Ultrasound Tech available near Tenakee Springs, Alaska!
Details - Part-time and permanent - Shift: Evenings - Opportunities for growth
- Full, comprehensive benefits package (PTO, health insurance, etc.)
Requirements
- College degree
- ARDMS cert
- Prior experience
Click apply or email your resume to leah@ka-recruiting.com/call or text 617-746-2751! You can also schedule a time to chat here -https://calendly.com/leahkarecruiting/10min .
REF#LM7066
Reports to: Food & Beverage Supervisor
Salary Range: Hourly with bonus potential
The basic duties of the Cashier at Icy Strait Point include arriving on time for the scheduled shift in the uniform provided, learning the point-of-sale system, learning a basic understanding of the menu at the assigned venue, and managing guest orders in a friendly and courteous manner.
Essential Duties and Responsibilities:
Conduct all activities and decisions according to Icy Strait Point's guiding principles.
Perform all duties by providing outstanding service efficiently in a professional demeanor.
Collect and process payment; accurately enter and record all menu items into the Point-of-Sale system.
Provide quality beverages and food products consistently for all customers by adhering to recipes and presentation standards.
Follow health, safety, and sanitation guidelines for all products.
Able to function well and calmly in times of high-volume activity and stress.
Maintain a clean and organized workspace.
Willingness to shift to other stations and/or assignments as needed.
All other duties as assigned.
Physical Requirements & Work Environment:
Work on your feet most of the day with minimal break time.
Maintain consistent attendance and punctuality.
Ability to organize and prioritize under pressure while maintaining a calm and pleasant demeanor.
Effective and friendly communication skills with guests, coworkers, and management.
Comply with company dress code.
Restaurant back ground a plus.
Ability to be consistent.
Able to understand and carry out oral and written instructions.
Team-oriented.
Physical Requirements & Work Environment:
Must be able to bend, stretch, kneel, and squat.
Prolonged periods of standing, walking over 5 miles a day.
Must be able to lift 40 pounds at times.
Must be able to work safely in a noisy area with many odors present.
Willing to live in a remote, rural community.
Comfortable traveling by small plane or ferry to and from a remote setting.
Able to walk on gravel roads in inclement weather.
Icy Strait Point is a Native-owned and operated enterprise and offers Native Preference under P.O. 93-638.
Auto-ApplyJob Description
Reports to: Security Manager
Salary Range: $19.00 plus bonus potential
A Security Guard is responsible for monitoring the assigned specific area, ensuring proper identification, evicting trespassers and writing reports detailing any occurrences during their shift.
Essential Duties and Responsibilities:
The overall duty of a Security Guard is to protect a company's property, employees, and visitors.
Monitoring activities in assigned location on the company's premises regularly to discourage criminals and ensure the environment is safe and secure
Evicting trespassers and violators and detaining perpetrators while following legal protocols before relevant authorities arrive to take over
Controlling the entrance and departure of employees, visitors, and vehicles according to protocols
Providing detailed reports on daily activities and any incidents that may have occurred to management
Using provided communication devices such as two-way radios in a clear and concise manner
Performing CPR or first aid when needed
Any other duties as assigned by management.
Requirements & Work Environment:
Must be able to bend, stretch, kneel, and squat.
Prolonged periods of standing or sitting.
Must be able to lift 40 pounds at times.
Ability to communicate in English to our associates and guests.
Ability to read, write and count to accurately complete all documentation.
Must have or must be willing to obtain and maintain CPR/First Aid certification.
Have current TWIC card certification (preferred).
Must be able to work safely in a noisy area with many odors present.
Ability to work in an unheated building.
Willing to live in a remote, rural community
Comfortable traveling by small plane or ferry to and from a remote setting
Able to walk and/or drive on gravel roads in inclement weather
In Season, the hours can be extended.
Icy Strait Point is a Native-owned and operated enterprise and offers Native Preference under P.O. 93-638.
Radiology Manager or Imaging Manager in Alaska
Tenakee Springs, AK
Looking for a new Imaging Leadership job? My name is Leah and I'm a healthcare recruiter, I'm here to help!
I have a Imaging Manager available near Tenakee Springs, Alaska!
Details - Part-time and permanent - Shift: Days - Opportunities for growth
- Full, comprehensive benefits package (PTO, health insurance, etc.)
Requirements
- College degree
- ARRT cert
- Prior experience, including leadership
Click apply or email your resume to leah@ka-recruiting.com/call or text 617-746-2751! You can also schedule a time to chat here -https://calendly.com/leahkarecruiting/10min .
REF#LM7063
Heritage Center Supervisor
Hoonah, AK
Icy Strait Point is a world-class Alaska Native-owned destination dedicated to sharing our land, culture, and way of life with guests from around the world. The Cultural Programs Supervisor is responsible for leading, growing, and delivering high-quality cultural experiences, including the Tlingit Cultural Theatrical Show and Hoonah Sightseeing Tours and other cultural related activities. This role combines leadership, cultural stewardship, performance coordination, and guest service excellence to create meaningful, authentic, and memorable experiences.
Essential Duties & Responsibilities:
Program Leadership & Development
Lead the planning, scheduling, execution, and continuous development of the Tlingit Cultural Theatrical Show, Hoonah Sightseeing Tours, and other cultural related activities.
Integrate theatrical production elements including script development, lighting, sound, costuming, set design, and stage management to ensure professional presentation and seamless show delivery.
Facilitate workshops and creative sessions to continually evolve storylines, choreography, and musical components reflective of Tlingit heritage and local perspectives.
Work collaboratively with Elders, culture bearers, artists, and storytellers to ensure accurate, respectful, and inspiring cultural interpretation.
Develop pre-show and post-show engagement opportunities, on-site storytelling vignettes, and ambassador-led activities that connect guests with Tlingit culture throughout Icy Strait Point.
Team Development & Performance Excellence
Recruit, train, schedule, and supervise performers, Cultural Ambassadors, sightseeing guides, and drivers.
Ensure cross-training between performance and site interpretation roles to strengthen guest engagement across multiple touchpoints.
Coach and mentor team members to foster skill development, confidence, professionalism, and cultural pride, providing guidance in both cultural accuracy and performance excellenceincluding storytelling, voice, stage presence, and guest engagement.
Conduct performance reviews, regular team meetings, and provide ongoing feedback for growth and success.
Encourage creativity and continuous improvement through rehearsal evaluations and cultural interpretation feedback loops.
Operations & Safety Management
Oversee all theatrical production logistics, ensuring smooth coordination of rehearsals, performances, and site programming.
Ensure that all staff are trained in safety procedures, guest handling, emergency response, and equipment use; lead safety briefings and conduct at least two drills per season.
Monitor and adjust tour and show schedules to optimize guest flow, capacity, and operational efficiency; maintain accurate data in both FareHarbor and internal dispatch systems.
Manage inventory of performance materials, theatrical props, cultural regalia, tour supplies, and operational equipment, ensuring proper care, repair, and storage of all assets.
Guest Experience & Cultural Integrity
Maintain high standards of guest service, ensuring meaningful interaction and a welcoming atmosphere.
Uphold and model Icy Strait Points guiding principles: Best, Authentic, Profitable, championing authentic representation and storytelling excellence in every cultural encounter.
Requirements:
Preferred 10 years working in tourism industry in Alaska, with emphasis in safety and operations.
Experience teaching Tlingit Culture, stories, singing, dancing and history.
Minimum 6 years experience managing staff.
Proficient computer skills including Microsoft Office Suite, and aptitude for learning other computer programs.
Outstanding customer service philosophy and practices.
Must be able to conduct and deliver the tour content and narration for both Tribal Performance and Hoonah Sightseeing
Must possess a valid drivers license with a clean driving record.
High school or equivalent education with college degree preferred.
Willing to submit to pre-employment, random, post-accident and reasonable suspicion of drug and alcohol testing.
Physical Requirements & Work Environment:
Able to lift 25 pounds, stand for extended periods, and walk 5+ miles daily
Willing to live in a remote, rural community for minimum of 7 months per year
Comfortable traveling by small plane of ferry to and from a remote setting
Able to walk and drive on gravel roads in inclement weather
Icy Strait Point is a Native-owned and operated enterprise and offers Native Preference under P.O. 93-638. Applicants must have proof of legal authority to work in the United States.
PIa5b8a8e8087e-31181-39219248
Reports to: Excursions Supervisor
Salary Range: Seasonal $19.00 plus bonus potential
The overriding responsibility of a bear safety employee is to SAFELY provide a high-quality experience for anyone being transported by bus and on foot at the Spasski Bear Trail, or the ISP Hiking Trail. Bear Safety staff are expected to be able to provide interpretation and narration for guests on bear excursions and answer occasional questions.
Responsibilities :
· Conduct all activities and decisions according to Icy Strait Point's guiding principles: Best, Authentic and Profitable Tour Destination.
· Always act in a SAFE, responsible manner and keep all equipment in SAFE condition.
· Deliver a first-class experience to all guests and visitors.
· Effective public speaking when addressing guests, crew or the public.
· Learn and impart knowledge to guests and do site promotion of Icy Strait Point
· Provide excellent customer service to all ISP guests.
· Ensure the safety of all guests on tours.
· Ability to take charge of a crowd in an emergency.
· Other duties as assigned.
Experience, Skills and Qualifications:
· Have or be able to attain First Aid/CPR certification.
· Driver's License with clean driving record preferred.
· Must be insurable with Icy Strait Point (DUI, DWI, negligent or reckless driving citations within the past 5 years is uninsurable).
· Advanced Firearm knowledge and experience must be capable of operating a manual cycle shotgun using rifled slugs to engage 12inch target @ 20yards demonstrating SAFETY first.
· Pre-employment, random, post-accident, and reasonable suspicion of drug and alcohol testing.
· Must be able to learn a Tlingit Introduction, knowledge, or willingness to learn about Tlingit culture.
· Knowledge of the local area (marine life, plants, animals, birds).
· Must have good customer service skills.
· Must have good verbal communication and presentation skills.
· Must pass pre-employment drug testing as well as random drug testing throughout the season.
·Ability to stand/walk for up to 12 hours/day w/minimal breaks. Participate in all required training.
Physical Requirements & Work Environment:
· Able to lift 50 pounds, stand for extended periods, and walk 5+ miles daily.
· Willing to live in a remote, rural community.
· Comfortable traveling by small plane or ferry to and from a remote setting
· Able to walk and drive on gravel roads in inclement weather.
🚀 This is more than a job-it's the adventure of a lifetime! 🚀
Ready to answer the call of the wild? Apply today!
Icy Strait Point is a Native-owned and operated enterprise and proudly upholds Native Preference under P.L. 93-638.
Auto-ApplyTravel Nurse RN - Medical-Surgical in Hoonah, AK
Hoonah, AK
Registered Nurse (RN) | Medical-Surgical Location: Hoonah, AK Agency: Adelphi Medical Staffing Pay: Competitive weekly pay (inquire for details) Shift Information: Days Start Date: ASAP
TravelNurseSource is working with Adelphi Medical Staffing to find a qualified Med/Surg RN in Hoonah, Alaska, 99829!
Summary:
Ref #: M-RN-289789
Profession: Registered Nurse
Specialty: Rural/Floor
Job Type: Full-time
Start Date: ASAP
Location: Hoonah, AK
Shift Type: Days
Requirements:
Active RN license in the practicing state.
Experience in medical-surgical or rural nursing preferred.
Strong clinical, organizational, and communication skills.
BLS required; additional certifications based on unit needs preferred.
Responsibilities:
Assess and monitor patient conditions regularly.
Administer medications, treatments, and interventions safely.
Document care accurately and communicate changes to the healthcare team.
Educate patients and families on care plans and health management.
Collaborate with multidisciplinary teams to coordinate patient care.
About Adelphi Medical Staffing
Adelphi Medical Staffing is a national recruitment firm that specializes in sourcing travel nurses, and non-clinical professionals for healthcare facilities. Our primary objective is to place highly skilled providers in facilities where they can add the most value while contributing to both provider and facility growth and success.
For our providers, our recruiters are dedicated to supporting your requests, ensuring that you receive fair compensation, and placing you in positions where you can advance your career. We maintain consistent communication with you throughout the recruitment process to keep you informed. At Adelphi, we believe in providing more than just job opportunities, but also in offering prospects for professional growth and achievement. Our vast selection of job openings makes us a top choice in the staffing industry.
For our clients, we understand the challenges of finding skilled healthcare workers who can provide exceptional care and service. We are committed to providing our clients with the best-fit candidates for their facilities. As we offer our recruitment and placement services, we place great importance on building strong relationships within the industry to maintain successful and long-lasting partnerships with our clients and the communities they serve.
28999246EXPPLAT
Wilderness Guide
Hoonah, AK
Wilderness Tour Guide
Reports to: Excursions Supervisor
Salary Range: Seasonal $18.00 plus bonus potential
Tour Guides provide a leadership role as well as interpretation and narration for guests departing on Excursions. Guides will be cross trained to lead all tours associated with Icy Strait Point and may be required to switch excursion assignment schedule if necessary. Tours may include things like Mountain Forrest, Bird Watching, Jeep Tours, Wildlife, Zip Rider and ATV Tours.
Essential Duties and Responsibilities:
Conduct all activities and decisions according to Icy Strait Point's guiding principles: Best, Authentic, and Profitable Tour Destination
Provide excellent customer service to all Icy Strait Point guests
Provide guests with information about the scenery, wildlife, history, culture and geography
Provide guests with information about all tours available at Icy Strait Point
Participate in all required trainings
Ensure the safety of all Guests on tours
Work as greeters to welcome guests and conduct guest orientations
Clean tour vehicles as needed
Assist within programs wherever needed and other duties as assigned
Requirements:
Adequate knowledge or willingness to learn about Tlingit culture
Must be able to learn a Tlingit Introduction
Knowledge of the local area (marine life, plants, animals, birds)
Must have good verbal communication; patient and able to lead groups of kids as well as adults
Strong commitment to Safety
Ability to learn, retain and present excursion information to guests in an accurate manner.
Promote other ISP venues, distribute ISP literature and/or sell ISP merchandise
This is a safety sensitive position that is subject to drug testing
Some tours require 18 years of age or older
Physical Requirements & Work Environment:
Able to lift 25 pounds, stand for extended periods, and walk 5+ miles daily
Willing to live in a remote, rural community
Comfortable traveling by small plane or ferry to and from a remote setting
Able to walk and drive on gravel roads in inclement weather
Why Work with Icy Strait Point?
At Icy Strait Point, we offer more than a job-it's a chance to immerse yourself in Alaska's incredible landscapes, share your passion for the wilderness, and be part of a team that celebrates authenticity and connection.
Icy Strait Point is a Native-owned and operated enterprise, offering Native Preference under P.L. 93-638.
Ready to lead guests on the adventure of a lifetime? Apply today and join our team of Wilderness Guides at Icy Strait Point!
Auto-ApplyZIPLINE OPERATOR
Hoonah, AK
ZIP RIDER COURSE OPERATOR
Reports to: Excursions Supervisor
Salary Range: Seasonal $18.00 plus potential bonus
Zip Rider Operator is to ensure that riders are safely prepared to participate in the world's largest Zip Rider. Icy Strait Point's Zip Rider is 1,400' high, over a mile long, moves at speeds up to 60mph and takes approximately 90 seconds from top to bottom. It's a rush! There is the “top tower,” where guests arrive by means of a scenic Gondola ride before being securely strapped into the harness seat by you, the operator, and there is the “bottom tower” where guests are unstrapped by you, the operator. Ziprider team members will report to the supervisor as well as two team leads.
E ssential Duties and Responsibilities:
· Conduct all activities and decisions according to Icy Strait Point's guiding principles: BAP: Best, Authentic, Profitable
· Always keep safety foremost in your mind and actions when on the job.
· Duties & Responsibilities specific to the Zip Line
o Securely strap guests into harness seat at start of ride and out of harness seat at end of ride.
o Also use a two-check process at the top tower. One person to secure and one to double check secure of guest.
o From “bottom tower” at end of ride, return harnesses to “top tower.”
o From “top tower” retrieve returned harnesses for start of next ride.
· Learn and impart knowledge to guests of all that Icy Strait Point has to offer, including history, tours, food and beverage venues, retail products and venues.
· Participate in all required training and safety meetings
· Maintain a current First Aid/CPR certification
· Other duties as assigned
Requirements :
· Adequate knowledge or willingness to learn about Tlingit culture
· Must be able to learn a Tlingit Introduction
· Knowledge of the local area (marine life, plants, animals, birds)
· Must have good verbal communication; patient and able to lead groups of kids as well as adults
· Strong commitment to Safety
· Capable of moderate physical activity including standing, walking, reaching climbing, and lifting more than 40lbs; able to visually identify safety hazards
· This is a safety sensitive position that is subject to drug testing
· Must be 18 years of age or older for the top tower and 16 years of age for the bottom tower.
Physical Requirements & Work Environment:
· Able to lift 40 pounds, stand for extended periods, and walk 5+ miles daily
· Able to lift arms and push and pull a 10-foot pool extended to engage return system.
· Able to lift arms to grab the harness and pull harness retrieval lines.
· Willing to live in a remote, rural community
· Comfortable traveling by small plane or ferry to and from a remote setting
· Able to walk and drive on gravel roads in inclement weather
· Working long days, sometimes including 10+ hour shifts.
· Must be comfortable with heights.
Why Work with Icy Strait Point?
At Icy Strait Point, we're more than a workplace-we're a family. As a Native-owned and operated enterprise, we offer an authentic Alaskan experience while prioritizing cultural and environmental stewardship.
Icy Strait Point offers Native Preference under P.L. 93-638.
Ready to help guests take the leap? Apply today and join our team for an unforgettable adventure!
Auto-ApplyCulinary Prep Cook
Hoonah, AK
Reports to: Lead Culinary Host
Salary Range: $17/hour with bonus potential
Icy Strait Point Culinary Assistant must be comfortable communicating and conversing with staff and guests. The Culinary Assistant must have the ability to operate a computerized cash register.
Essential Duties and Responsibilities:
Conduct all activities and decisions according to Icy Strait Point's guiding principles: BAP: Best, Authentic, Profitable
Setting up and sanitizing workstations.
Following prep lists created by Lead Culinary Host.
Measuring ingredients and seasonings and preparing cooking ingredients for each tour start time.
Ensuring all food items are properly stored and easily accessible.
Assist with the set up and cleaning for each tour.
Assist with keeping track of ingredients inventory.
Maintaining a clean, orderly, and sanitized kitchen, including taking out trash.
Participate in all required training.
Other duties as assigned.
Requirements:
Knowledge of health and safety rules in a kitchen
Manual dexterity able to operate cutting tools and kitchen utensils.
A team player with good communication skills
Patient with an ability to stay positive under pressure.
Precious experience in a commercial kitchen desired.
Willingness to work a flexible schedule.
Have or be able to attain ServSafe Manager Certification and TAP's Card.
Have or be able to attain First Aid/CPR certification.
Able to lift 50 pounds, stand for extended periods, and walk 5+ miles daily.
Willing to live in a remote, rural community for a minimum of 6 months per year.
Icy Strait Point is a Native-owned and operated enterprise and offers Native Preference under P.L 93-638. Applicants must have proof of legal authority to work in the United States.
Auto-ApplyTour Sales Representative
Hoonah, AK
Job Description
Tour Sales Representative
Reports to: Sales Supervisor
Salary Range: $18/ hour with bonus potential.
Tour Sales Representatives promote and sell pier-side tickets to guests for all excursions available at Icy Strait Point. Tour Sales Representatives will ensure guests meet the required excursion requirements, ensure guests sign excursion waivers as required, and keep accurate records of excursion inventory and departure times.
Essential Duties and Responsibilities:
Conduct all activities and decisions according to Icy Strait Point's guiding principles: BAP: Best, Authentic, Profitable
Provide excellent customer service to all guests.
Provide guests with information about all tours available at ISP.
Promote other ISP venues, distribute ISP literature and/or sell ISP merchandise.
Work as greeters to welcome guests and conduct guest orientations.
Sell shuttle tickets, take tickets, and load passengers.
Participate in all required trainings, including cross training for Guest Representative and Gondola Operator.
Assist within programs wherever needed.
Other duties as assigned.
Experience, Skills & Qualifications:
Must have excellent customer service skills and the ability to communicate with guests and others in a professional, friendly and accurate manner.
Prefer experience in the tourism/visitor industry.
Prefer previous sales experience.
Present a professional and friendly attitude while working in a fast-paced environment.
Good problem-solving skills and the ability to think creatively.
Must be proficient in Microsoft Office programs, and willing to learn online booking systems.
Tour Sales Representatives must be able to learn, retain and relay excursion information.
Must be able to work in a team environment.
Adequate knowledge or willingness to learn about Tlingit culture.
Current First Aid and CPR certification is preferred.
Icy Strait Point is a Native-owned and operated enterprise and offers Native Preference under P.L.93-638. Applicants must have proof of legal authority to work in the United States.
If you're ready to bring your passion for adventure to life and create amazing memories for others, apply today!
4o mini
Medical Technologist or Medical Laboratory Scientist or MT or MLS in Alaska
Tenakee Springs, AK
I have a Med Tech role available near Tenakee Springs, Alaska!
Details - Full-time and permanent - Shift: Days - Opportunities for growth
- Full, comprehensive benefits package (PTO, health insurance, etc.)
Requirements
- College degree
- ASCP cert
- Prior experience
Click apply or email your resume to leah@ka-recruiting.com/call or text 617-746-2751! You can also schedule a time to chat here -https://calendly.com/leahkarecruiting/10min.
REF#LM4534
Director of Adventure Excursions
Hoonah, AK
Salary Range: 100,000 - 120,000 DOE plus bonus
This additional Director of Excursions position is responsible for the adventure excursions such as zip line, ATV tours adventure park and other related adventure tour products and the overall guest experience, including productivity and profitability.
Essential Duties & Responsibilities:
Conduct all activities and decisions according to Icy Strait Point's guiding principles: Best, Authentic and Profitable Tour Destination.
Lead assigned tours, and staff in coordinating seasonal operations.
Oversee communication and compliance of contracted tour providers.
Conduct weekly, and as needed, meetings with Excursions Supervisors and Excursions Staff to provide coaching and boost morale.
Ensure all tour equipment is tour ready, including routine cleaning, service checks, and compliance.
Lead general compliance, maintenance, and dispatching.
Lead regular safety and tour quality auditing.
Monitor excursion budgets and maintain alignment with financial targets throughout the season.
Track and forecast labor, equipment, and supply costs to support effective decision-making.
Identify cost-saving opportunities while protecting guest experience and tour quality.
Review weekly revenue trends and support necessary adjustments to strengthen profitability.
Ensure spending adheres to approved budgets and escalate variances when needed.
Assist in site wide operations process improvement efforts.
Additional duties as assigned.
Requirements:
Minimum 10 years working in cruise destination tourism industry, preferably in Alaska, with emphasis in operations and guest services in adventure shore side excursions.
Minimum 7 years' experience managing staff of 40 or more.
Proficient computer skills including Microsoft Office Suite, and aptitude for learning other computer programs.
Proven outstanding customer service philosophy and practices.
Bachelor's Degree in business or tourism preferred.
Physical Requirements & Work Environment:
Able to lift, push pull 60 pounds, stand for extended periods, and walk 5+ miles daily
Able to work within heights such as the zip line or adventure park environment
Able to work long hours in peak season with limited time off
Willing to live in a remote, rural community
Comfortable traveling by small plane or ferry to and from a remote setting
Able to walk and drive on gravel roads in inclement weather
Icy Strait Point is a Native-owned and operated enterprise and offers Native Preference under P.O. 93-638.
Auto-ApplyACTOR - CULTURE PROGRAMS
Hoonah, AK
Job Description
ACTOR GUIDE
Reports to: Excursions Supervisor
Salary Range: Seasonal $18.00 plus bonus potential
Actors provide a leadership role as well as interpretation and narration for guests attending various theater productions. Actors will be cross trained to play all parts in Icy Strait Point Theater Productions and may be required to switch actor assignment schedule if necessary.
Essential Duties and Responsibilities:
Conduct all activities and decisions according to Icy Strait Point's guiding principles: Best, Authentic, and Profitable Tour Destination
Provide excellent customer service to all Icy Strait Point guests
Provide guests with information about the scenery, wildlife, history, culture and geography
Provide guests with information about all tours available at Icy Strait Point
Participate in all required trainings
Work as greeters to welcome guests and conduct guest orientations
Assist within programs wherever needed and other duties as assigned
Requirements:
Adequate knowledge or willingness to learn about Tlingit culture
Must be able to learn a Tlingit Introduction
Knowledge of the local area (marine life, plants, animals, birds)
Must have good verbal communication; patient and able to lead groups of kids as well as adults
Ability to learn, retain and present excursion information to guests in an accurate manner.
Ability to project voice to 75-85 decibel level
Able to sing Tlingit songs and dance
Basic sewing skill and/or ability to learn
Ability to function in a theatrical environment (lights, darkness, masks)
Promote other ISP venues, distribute ISP literature and/or sell ISP merchandise
Physical Requirements & Work Environment:
Able to lift 25 pounds, stand for extended periods, and walk 5+ miles daily
Willing to live in a remote, rural community
Comfortable traveling by small plane or ferry to and from a remote setting
Able to walk and drive on gravel roads in inclement weather
Icy Strait Point is a Native-owned and operated enterprise and offers Native Preference under P.L.93-638.
Guest Services Representative
Hoonah, AK
Reports to: Tour Sales Supervisor
Salary Range: Seasonal $18.00 plus bonus potential
Guest Services Representatives sells tickets, ensure guests meet the required excursion requirements, ensure guests sign excursion waivers (as required), announce excursion departures, escort guests to their tour vehicle, load guest on the assigned gondola and ensure timely departures of assigned tours.
Essential Duties and Responsibilities:
Conduct all activities and decisions according to Icy Strait Point's guiding principles: BAP: Best, Authentic, Profitable Cruise Destination
Provide excellent customer service to all ISP guests
Sell and provide guests with information about all tours available at Icy Strait Point
Work as greeters to welcome guests and conduct guest orientations and line control
Conduct functions, such as:
Checking guests' weight
Verifying driver's license information
Ensuring guests fill out waivers, as required
Secure bag check area
Escort guests to tour vehicles or gondola and ensure timely tour departure
Responsible for the safe and orderly traffic of passengers on/off an aerial gondola cabin or tour
Communicate clearly with tour guides, drivers, supervisors, gondola operators and management
Promote other Icy Strait Point venues, distribute literature and/or sell merchandise
Assist within programs wherever needed
Responsible for the safe and orderly traffic of passengers on/off an aerial gondola cabin or tour
Ability to work individually and as a team member when necessary
Other duties as assigned.
Requirements:
Adequate knowledge or willingness to learn about Tlingit culture
Must be able to learn a Tlingit Introduction
Knowledge of the local area (marine life, plants, animals, birds)
Must have good verbal communication; patient and able to lead groups of kids as well as adults
Strong commitment to Safety
Ability to learn, retain and present excursion information to guests in an accurate manner.
Promote other ISP venues, distribute ISP literature and/or sell ISP merchandise
This is a safety sensitive position that is subject to drug testing
Must be 18 years of age or older
Physical Requirements & Work Environment:
Willing to live in a remote, rural community
Comfortable traveling by small plane or ferry to and from a remote setting
Able to walk and drive on gravel roads in inclement weather
Capable of moderate physical activity including standing, walking, reaching climbing, and lifting weight in excess of 25lbs; able to visually identify safety hazards
Icy Strait Point is a Native-owned and operated enterprise and offers Native Preference under P.L.93-638.
Apply today to join our team and be part of something truly special!
Auto-ApplyJob Description
Food & Beverage Supervisor
Reports to: Food & Beverage Management
Seasonal: April- mid October in Hoonah, Alaska
Salary Range: Hourly with bonus incentive
The basic duties of the Food & Beverage Supervisor include arriving on time in the uniform provided, and overseeing the daily operations of the assigned F&B venue to ensure goals and objectives of the department are achieved.
Essential Duties and Responsibilities:
Conduct all activities and decisions according to Icy Strait Points guiding principles.
Oversee the schedule and work of assigned staff in the venue as assigned.
Help management organize daily activities related to food production and operations ensuring high quality and excellent service.
Serve on the line as a cook or a bartender, cashier, or food runner as needed to allow breaks.
Work with management in tracking waste and end of month inventories.
Assist with maintaining ISP operations manual, and department policies for employees.
Ensure compliance with state and federal agency pertaining to food and alcohol sales.
Performs other related duties as required.
Physical Requirements & Work Environment:
Excellent managerial and supervisory skills.
Extensive knowledge of food & beverage operations management a plus.
Ability to interpret financial data as needed to set goals.
Excellent organizational skills and attention to detail.
Excellent written and verbal communication skills.
Proficient in Microsoft Office Suite or similar software.
Bachelor's degree in hospitality management or culinary management, or related work experience a plus.
Physical Requirements & Work Environment:
Must be able to bend, stretch, kneel, and squat.
Prolonged periods sitting at a desk and working on a computer.
Prolonged periods of standing, walking over 5 miles a day.
Able to lift 50 pounds at times.
Must be able to work safely in a noisy area with many odors present.
Willing to live in a remote, rural community.
A valid driver's license a plus.
Comfortable traveling by small plane or ferry to and from a remote setting.
Able to walk on gravel roads in inclement weather.
Icy Strait Point is a Native-owned and operated enterprise and offers Native Preference under P.O. 93-638.
At MedUS Healthcare, our vision is to become a necessary and exemplary partner in the care of our clients, while meeting the employment goals of our healthcare providers and their families. We believe that quality of care and quick delivery to our clients is not optional but, rather, a standard of practice.
We are committed to providing quality care to our clients by recruiting the best healthcare providers in the industry as we, concurrently, fulfill our commitment to our healthcare providers by placing them in the best facilities nationwide! If you are interested in a travel position, please contact us today at ************ or send us an email at info@medusinc.
com.
www.
medusinc.
com
CARE CART DRIVER
Hoonah, AK
Reports to: Jeep/ATV Supervisor
Salary Range: $18 per hour with bonus potential
Care Cart Driver transports cruise guests and non-cruise guests to various locations at Icy Strait Point. The driver will ensure guests that have mobility issues are the priority to be transported to different locations on site. The driver is also responsible for remembering the route for the cart and respond to calls in a timely manner.
Essential Duties & Responsibilities:
Conduct all activities and decisions according to Icy Strait Point's guiding principles: BAP: Best, Authentic, Profitable
Provide excellent customer service to all IPS guests
Provide guests with general information about ISP
Participate in all required trainings
Promote other ISP venues, distribute ISP literature and/or sell ISP merchandise
Work as greeters to welcome guests and conduct guest orientations
Take tickets, and load passengers
Assist within programs wherever needed
Other duties as assigned
Requirements:
Adequate knowledge or willingness to learn about Tlingit culture
Valid Driver's license
Must have good customer service skills and the ability to communicate with ISP guests and others in a professional, friendly, and accurate manner.
Previous experience in guest services.
The Driver must be able to learn, retain and relay general ISP information.
Current First Aid and CPR certification is preferred
25 or older is preferred
Driver for Hire card is preferred
Physical Requirements & Work Environment:
Able to sit for extended periods
Able to work long hours in peak season with limited time off
Comfortable traveling by small plane or ferry to and from a remote setting
Able to walk and drive on gravel roads in inclement weather when on site.
Must be under maximum weight guidelines for the vehicle.
Able to comfortably lift up to 50+ pounds.
Icy Strait Point is a Native-owned and operated enterprise and offers Native Preference under P.O. 93-638.
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