Six Flags White Water is seeking a dynamic and driven leader to lead our Operations team! This position is directly responsible for overseeing our Aquatics, Park Services, and Front Gate Operations.
Responsibilities:What's In It For You?
Full-Time position with competitive pay, bonus, and benefits plan
Quarterly 401K match on up to 5% of your contributions
Free passes for your family and friends
Free admission to regional attractions and other regional theme parks
Essential Duties and Responsibilities
Oversee all operational functions related to the safe and effective operation of Aquatics, Front Gate, and Park Services.
Monitor and affect Guest Satisfaction by championing guest service programs and initiatives.
Support and enforce corporate Operations and Safety policies and initiatives.
Train and motivate teams to provide World Class Friendly, Clean, Fast, and Safe Service.
Routinely inspect all areas for hazards and other safety-related risks.
Communicate with Park management and Team Members on any hazards that exist or may come to exist.
Proactively manage safety and ensure all attractions are operating safely.
Ensure proper staffing levels are maintained through recruiting, interviewing, and retention programs.
Development and maintenance of expense budgets and annual business plans for areas of responsibility.
Monitor and ensure compliance with all aspects of the Aquatics training and safety programs including in-service training and ensure 100% compliance with all Ellis & Associates and Six Flags Standard Operating Procedures including regularly conducting in-service trainings.
Recruit and hire seasonal employees to ensure proper staffing levels.
Develop and administer departmental policies and procedures.
Request and review bids for outside service contracts outlined within expense budgets.
Interface with the Maintenance division to maximize safety and maximize the Guest ride experience.
Responsible for maintaining a Total Safety culture for both Guests and Team Members.
Maintain cleanliness throughout the Park with special attention to back areas and storage facilities.
Track and proactively forecast staffing needs to ensure adequate staffing levels for Operations departments.
Provide direct leadership for the seasonal leadership teams and perform periodic evaluations of their performance.
Serve as a Park Guest Service Ambassador and work to resolve all guest concerns brought to your attention.
Routinely review Guest Satisfaction Survey reports and follow up on positive and negative feedback.
Monitor Team Member Voice Survey results and work with Human Resources to build on strengths and address areas of needed improvement.
Serve as Park and Departmental Duty Manager.
Perform all other duties as assigned.
Salary Range: starting at $59,000 (Based on experience and certifications)
Reports To: Waterpark Director
Qualifications:
Minimum Requirements
3+ years of progressive leadership experience in Operations, theme parks, or similar operations.
College degree in Business, Management, and/or equivalent management experience.
Demonstrated ability to lead teams of varying technical, educational, and generational backgrounds.
Strong leadership and communication skills, both written and verbal.
Experience preparing and managing budgets.
Must possess strong organizational skills and be able to multitask under high-pressure emergencies.
Excellent communication skills, both written and verbal.
Must have a valid driver's license.
Computer literacy with proficiency in Microsoft Office applications.
Will be required to work various shifts as project and park needs dictate, including nights, weekends, and holidays.
Must have the ability to stand, walk, crouch, bend, stoop, kneel, and lift up to forty pounds occasionally.
Strong experience in training and presentation skills to develop large teams.
Must be capable of bending, squatting, kneeling, and climbing heights in excess of 200 feet.
$59k yearly Auto-Apply 3d ago
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Police Officer
Six Flags Over Georgia 4.1
Austell, GA job
IS FOR POLICE OFFICERS APPROVED BY SIX FLAGS HR & MANAGEMENT TEAM.
IS NOT OPEN TO THE PUBLIC.
Responsibilities:
To protect employees, guests, and company property. Maintain and monitor access control points to the property and area. To enforce company policies and local, state, and federal laws.
Qualifications:
Must be at least 21 years old.
Current Georgia POST certification.
Currently employed with one of the following law enforcement agencies: Cobb County Police Department, Cobb County Sheriff Department, or Georgia State Patrol .
Must be approved by CCPD or GSP assigned Supervisor working part-time at the park.
Must be approved by Six Flags Human Resources Department.
Must have a valid Georgia Driver's License.
$27k-38k yearly est. Auto-Apply 1d ago
Waterpark Maintenance Manager (Fulltime)
Six Flags White Water 4.1
Marietta, GA job
Overview:What's In It For You?
Full-Time position with competitive pay, bonus, and benefits plan
Quarterly 401K match on up to 5% of your contributions
Free passes for your family and friends
Free admission to regional attractions and other regional theme parks
Job Summary: Six Flags White Water is seeking a skilled and dynamic leader to join our Maintenance Operations department. This person will lead the maintenance, construction, and rehab of Six Flags White Water facilities, attractions, and rides.
Responsibilities:
Essential Duties and Responsibilities
Lead the Maintenance Department to deliver results in a broad array of activities including facilities maintenance, annual preventative maintenance activities, repair and rehabilitation of structures and equipment, landscaping and support for park operations.
Oversee the broad array of facility-related maintenance, including HVAC, refrigeration, plumbing, electrical, carpentry, painting, masonry, roadways, and wooden and fiberglass attraction structures.
Ensure that the water quality program is being properly executed in accordance with the swimming pool standards set by Six Flags and Cobb-Douglas Public Health.
Ensure that the ride inspection programs are being properly executed in accordance with the standards set by Six Flags, Ride Manufacturers, ASTM and the State of Georgia.
Maintain and enforce Six Flags and OSHA safety standards to ensure safe operations for guests and employees
Schedule, prioritize, and oversee park projects and goals.
Utilize data from financial reports to layout annual department operating budget, and maintain fiscal targets through monthly forecasts.
Work closely with and support various Marketing, In-Park Service, Operations, Group Sales, and Human Resources initiatives to ensure successful implementation of all special projects, events and programs.
Provide leadership, coaching and development for the entire Maintenance Team.
Assist Maintenance Director with and participate in the implementation of capital projects and new construction projects.
Occasionally serve as Park Manager In-Charge on a rotating basis.
Other duties as assigned
Status: Fulltime, Exempt.
Pay Range: Starting at $85,000 (based on experience & certifications)
Qualifications:
Skills and Qualifications
Working knowledge of Maximo or similar Enterprise Asset Management systems.
Working knowledge of various skilled trades including Carpentry, Electrical, Mechanical (experience with conveyor belts is a plus), HVAC, Paint and Fiberglass.
Basic computer skills and experience with Microsoft Word and Microsoft Excel.
Minimum 5 years of supervisory experience in a water park Maintenance Department.
Advanced knowledge of swimming pools and water slides
Ability to meet deadlines and understand cost implications.
Ability to professionally interact with various departments and park guests
Ability to write, speak and understand English with strong grammar, spelling, and punctuation skills.
Able to meet the physical demands of the job including lifting, bending, standing for long periods of time, climbing, and working at heights up to 100 ft.
Knowledge of OSHA rules and regulations.
Ability to work outside in any weather conditions, nights, weekends and holidays
Valid Drivers' License and clean DMV report.
Candidates must currently have an active Certified Pool Operator (CPO) license.
$85k yearly Auto-Apply 4d ago
Restaurant Team Member
Baskin-Robbins 4.0
West Palm Beach, FL job
Restaurant Team Member
Reports To: Restaurant Manager
A Dunkin' Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin' Brands operational standards, providing guests with great service and maintaining a clean, safe, and organized workspace.
Responsibilities Include:
Follow Brand standards, recipes and systems
Follow food safety standards
Prepare food and beverages
Assemble and package orders and serve to guests
Understand restaurant menu including limited time offers and promotions and be able to answer guest questions
Maintain a clean and organized workstation
Clean equipment and guest areas
Stocking items such as cups, lids, etc at workstation
Take orders at the Drive Thru or Front Counter POS and handle payments (if applicable)
Follow speed of service standards
Serve and communicate with guests
Maintain a guest focused culture in the restaurant
Communicate effectively with managers and coworkers
Organize and maintain stock room and refrigerated areas
Education/Experience:
* None
Key Competencies
Works well with others in a fast-paced team environment
On time, demonstrates honesty and a positive attitude
Willingness to learn and adapt to change
Guest focused
Physical Demands/Working Conditions:
Standing on feet
Repetitive motion including bending, stooping and reaching
Lifting objects including boxes, ice and product up to 20lbs (if applicable)
Working in a small space
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Restaurant Team Member
$20k-27k yearly est. 6d ago
Stateroom Attendant
Royal Caribbean Group 4.8
Miami, FL job
*This is a job onboard a Cruise Ship.*
Stateroom Attendant owns the guest's in-stateroom experience, offering a seamless execution of premium service that is both exceptional and memorable. Stateroom Attendant must possess outstanding hospitality and communication. Paying keen attention to detail, Stateroom Attendant is held fully accountable for the quality of their guest's experience. This individual will take full ownership and accountability for the maintenance and cleanliness of the guest stateroom. The Stateroom Attendant will ensure the flawless delivery of all amenities to the highest level of expectation.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Maintain an assigned section of staterooms and corridors in a clean and orderly manner by performing the following essential duties and responsibilities:
Responsible for cost containment through the proper use, handling and maintenance and distribution of chemicals, supplies, equipment, stateroom amenities and consumable items.
Follows all daily, weekly, and monthly stateroom, bathroom, balcony, and corridor cleaning procedures to ensure standards are met.
Aware of and acquire the necessary knowledge to comply with the ship's standard operation to assist guests and crewmembers with inquiries.
Maintains current knowledge of the ship's regular events and special functions by reviewing all available data, including the daily newsletter, to provide guests with accurate information to answer questions.
Responsible to make beds, clean the bathroom, stateroom room and balcony in accordance with the “Save the Waves” program and following USPH (United States Public Health) guidelines.
Ensure that soiled linen and terry are sorted in linen bags as prescribed, ready for Linen-runner to collect and return to the laundry.
Empties and segregates trash and garbage and places it in designated containers.
Dust furniture, clean walls, ceiling, woodwork, wash windows, door panels, clean carpet, upholstery, floors, ceilings, draperies, windows, and room accessories. Sweep, scrub, and vacuum. Spray or fog carpet, upholstery, and accessories with fabric conditioners and protectors, deodorizers, and disinfectants.
Ensure that all glasses in the bathroom and stateroom are washed in the Dishwasher during every service. Replenishes daily supplies such as towels, amenities, stationary supplies.
Ensure that mini bar items are replaced daily by the Private Bar and that the receipt is presented in a Folder to the guest and sign docket handed back to Private Bar.
Receive guest laundry and dry cleaning and transport to laundry for processing. Return cleaned laundry to guest's stateroom and presents laundry bills.
Delivers canapés to the guest staterooms as requested.
Maintain all equipment such as vacuum cleaners, trolleys etc. in proper working condition.
Transport guest luggage to assigned areas during embarkation and disembarkation
Maintain cleaning supplies and equipment in good working order. Requisitions supplies and equipment when needed. Ensure that the work area is free from hazards to guests and other shipboard crewmembers.
Assists with Room Service whenever necessary.
During embarkation, greet the guests of their assigned sections and introduce themselves. Explain stateroom amenities and layout including mini bar, interactive system, and all available services onboard ship. Describe their function including duty hours and other available room services. May be assigned to the gangway to greet guests, if needed
Report to their workstation assignment on time and properly groomed and dressed according to standards. This includes a clean uniform, nametag, and any other uniform related item.
Report maintenance immediately to management.
Attend meetings, training activities, courses and all other work-related activities as required.
Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard crewmembers will be required to perform any other job-related duties assigned by their supervisor or management.
YOU MUST HAVE:
More than 1 year of cleaning experience, preferably with shipboard experience in a luxury environment
Knowledge of using and mixing a variety of cleaning agents and chemicals
Ability to operate steam cleaning equipment, vacuum cleaner, and various hand and power tools
Proficiency in Spanish or European languages
Excellent customer service skills
$23k-29k yearly est. 1d ago
Waterpark Revenue Manager (Full-Time)
Six Flags White Water 4.1
Marietta, GA job
Six Flags White Water is seeking a dynamic and energetic leader who will manage all In-Park Services operations. This position is responsible for operating P&L Responsibility for Food & Beverage, Retail, Rental, and Warehouse operations to assure profitability, control of expenses, labor management, and cost of sales. This role will ensure the departments provide outstanding service, exceptional food quality, emphasizing organization and cleanliness, and an entertaining experience, to our Guests and Team.
What's In It for You?
Full-Time position with competitive pay, bonus, and benefits plan
Quarterly 401K match on up to 5% of your contributions
Free passes for your family and friends
Free admission to regional attractions and other regional theme parks
Responsibilities:
Essential Duties and Responsibilities
Responsible for all In-Park Services operations in the park including Culinary, Retail, Rentals, Catering and Purchasing/Warehouse.
Develop, execute and coordinate In-Park Services CAPEX, from concept through completion, on-budget and on-time.
Ensure all Federal, State, Local, and park regulations are being adhered to within areas of responsibility.
Ensure compliance with all State and Federal liquor laws as well as FDA health requirements.
Assure profitability of department by closely monitoring sales, cost of goods, inventory, labor and other operating expenses and fixed costs.
Oversee staffing and control labor expenditures for In-Park Services
Develop and maintain financial budgets and annual business plans for In-Park Services operations and prepare and present monthly forecasts as required.
Ensure exceptional food quality, product displays, cabana hospitality, seamless rental transactions and innovation.
Ensure that all team members are properly trained and equipped to perform their job responsibilities.
Develop and promote an entrepreneurial spirit by making recommendations targeting increased sales, profits and Guest service and satisfaction.
Adhere to all department and company safety policies.
Support the company mantra; friendly, clean, fast and safe service.
Serve as Park Duty manager as assigned.
Enforce all park policies and procedures and maintain all Six Flags standards.
All other duties as assigned.
Salary Range: starting at $68,000 (based on experience and certifications)
Reports to: Waterpark Director
Qualifications:
Skills and Qualifications:
Bachelor's degree in management (or related field) or equivalent management experience in Food industry or Retail Industry or combination of both.
5 years' experience as a theme park supervisor/manager of Retail Services or Culinary Services, restaurant management experience, or experience in multi-unit Retail or Culinary Services related field.
Strong written and oral communication and interpersonal skills.
Must be professional, energetic, self-motivated, and able to motivate others, and have a positive attitude.
Experience supervising large teams and interfacing with all levels of management.
Strong teamwork skills and ability to work productively across various departments.
Ability to multi task and have a keen eye for detail and follow up.
Strong planning skills and ability to teach.
Strong organizational skills and ability to manage multiple operations.
Budget planning experience and proficient in Microsoft Word and Excel.
Certified in Safe Food Handling and responsible alcohol service (TIPS) or obtain certification within 60-days.
Flexible schedule required including nights, weekends, and holidays.
$68k yearly Auto-Apply 4d ago
Restaurant Team Member
Baskin-Robbins 4.0
West Palm Beach, FL job
Restaurant Team Member
Reports To: Restaurant Manager
A Dunkin' Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin' Brands operational standards, providing guests with great service and maintaining a clean, safe, and organized workspace.
Responsibilities Include:
Follow Brand standards, recipes and systems
Follow food safety standards
Prepare food and beverages
Assemble and package orders and serve to guests
Understand restaurant menu including limited time offers and promotions and be able to answer guest questions
Maintain a clean and organized workstation
Clean equipment and guest areas
Stocking items such as cups, lids, etc at workstation
Take orders at the Drive Thru or Front Counter POS and handle payments (if applicable)
Follow speed of service standards
Serve and communicate with guests
Maintain a guest focused culture in the restaurant
Communicate effectively with managers and coworkers
Organize and maintain stock room and refrigerated areas
Education/Experience:
* None
Key Competencies
Works well with others in a fast-paced team environment
On time, demonstrates honesty and a positive attitude
Willingness to learn and adapt to change
Guest focused
Physical Demands/Working Conditions:
Standing on feet
Repetitive motion including bending, stooping and reaching
Lifting objects including boxes, ice and product up to 20lbs (if applicable)
Working in a small space
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Careers Overview
Working at Baskin-Robbins
Culture
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Dunkin's cup
* Purpose and Values
Search
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Restaurant Team Member
$19k-24k yearly est. 6d ago
Lake Worth #12 Takeout/Food Runner
Flanigans 4.3
Greenacres, FL job
Beloved South Florida institution serving great food, drink, and fun since 1959; collection of family-run restaurants + sports bars open 365 days a year, lunch - late night.
$19k-28k yearly est. 3d ago
Team Member - $15/hr.
Portillo's 4.4
Saint Petersburg, FL job
Do you relish the opportunity to create lifelong memories with customers? Can you add that extra special ingredient to our staff? At Portillo's, we're looking for team members to join our family! At the heart of Portillo's, we value Family, Greatness, Energy and Fun. Igniting the senses with unrivaled food and experiences, it all comes together to create lifelong memories for our guests.
Job Summary:
Greet our guests with a smile, quickly and accurately take their order and payment. Inside and outside (Drive-Up) positions available.
Take phone orders or catering orders to help our guests plan their special events.
Give out completed orders to guest by calling out numbers with a rhyme. (#29, it's time to dine!)
Prepare food to our high-quality standards and maintain a clean and sanitary workspace.
Cook food to order, such as, Italian Beef, Burgers, Hot Dogs, Fries, and much more. Follow provided recipes and upholds the Portillo's standard. Ensure proper sanitation practices are in place.
Follow the recipes provided to create eye-catching, fresh, made-to-order salads and maintain a clean workspace.
What's in it for you?
Hot dog! The pay rate for this role is $15 per hour. This position is also served with:
An additional $2/hour for all hours worked after 11pm, $2/hour when working outside in temperatures below 33 degrees Fahrenheit, and $3/hour to work on holidays*
Flexible schedules
Free shift meals
Career advancement opportunities - we're growing!
Educational benefits
Perks and discounts - access to hundreds of discounts from movie tickets to gym memberships and more
Free counseling and support resources through our Employee Assistance Program (EAP)
Daily Pay: Access your pay when you need it!
Monthly "Franks a Lot" Team Member appreciation
Working full time (30 hours or more per week)? You'll also be eligible for a bun-believable benefits package that includes:
Your choice of health insurance from among three medical plans that feature enhanced mental health coverage, two dental plans, and a vision plan
A flexible time off program
Our 401(k) with company match
Paid life insurance
Beef Stock - our Employee Stock Purchase Plan**, offering our Team Members a discount on Portillo's stock
Flexible Spending Accounts - healthcare and dependent care
Voluntary Benefits like pet insurance, critical illness coverage, and identity theft insurance
Learn more about our benefits here
*Easter, Memorial Day, July 4, Christmas Eve, New Year's Day
**Must have worked at Portillo's for 1 year with an average of at least 20 hours over a 6-month period
Military Veterans are encouraged to apply.
Portillo's participates in the E-Verify program. For more information click here
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job. This is not intended to be an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned. This job may be reviewed as duties and responsibilities change with business necessity.
$15 hourly 1d ago
Account Support Specialist
Coca-Cola Bottlers' Sales and Services 4.3
Tampa, FL job
The Account Support Specialist is a customer-facing role that provides account management and customer development support to potential and existing customers in a contact-center environment. Utilizing standardized processes, this role requires the individual to drive retention of existing customers, portfolio management and qualifying potential new customers leveraging solution-based conversations.
Duties and Responsibilities
Deliver professional account management which results in increased volume and profitability through the resolution of issues and/or the establishment of the value conveyed in the bundle of goods and services
Understanding how the individual bottler go-to-market strategies affect customer experiences
Maintain and/or repair customer relationships to retain customers
Use available resources to gather data, analyze issues, and have confidence in decision-making abilities.
Analyzing data to determine root causes and/or identify opportunities
Handling customer issues to final resolution
Resolution of Customer Support Tickets (Cases)
Meet and maintain all key performance metrics
Provide validated and constructive feedback to team leaders that will drive individual and team performance.
Handle ad-hoc project activities
Collaborate and actively participate in a teamwork environment to drive engagement
Extended periods of sitting, typing, and use of multiple computer screens in fast fast-paced environment
Must be flexible to work any shift
Key Skills and Abilities
Effective and empathetic listening
Building rapport
Relationship building
Critical thinking
Problem-solving
Independent thinking & decision-making
Ability to effectively handle difficult situations
Multi-tasking and the ability to manage multiple channels of communication
Influencing customers and various internal stakeholders
Understanding of customer-facing bottler processes
Intermediate computer skills and ability to troubleshoot issues (e.g., Microsoft Office, Genesys, and Salesforce)
Adherence to the process for more effective and quality completion of tasks
Education Requirements
High School Diploma or GED
Years of Experience
2+ years of related experiance
Required Travel
Travel is not expected in this job; however, employees may be asked to travel for meetings or training on occasion.
Hybrid Work Environment
CCBSS operates a hybrid working environment. This is a teleworking role that requires working at a CCBSS office location on a regular basis (or a minimum number of days per month or week) at the manager's discretion. The number of days required at a CCBSS office location is at the manager's discretion and is subject to change depending on business needs.
Total Rewards, Totally Rewarding
We are one family supporting the Coca-Cola bottling system in North America. Our work is indispensable to our partners and makes an impact in the communities where we operate. We are committed to workplace diversity and to rewarding exceptional performance. We expect a lot from our team - after all, it's their exceptional work that helps CCBSS support the Coca-Cola bottling system in North America. To keep everyone motivated and energized, we offer a comprehensive benefit and rewards package.
Work-Life Integration- Vacation, floating holidays, parental leave, flexible work environment
Competitive Base Salary- A base salary or hourly wage rate in line with market rates for the job duties and skills required
Rewards & Recognition- Acknowledging our employees' contributions
Retirement Plans & Guidance- Programs to assist associates in saving for retirement
Health & Welfare Plans- Medical, life, and disability insurance plans
Company Message
Coca-Cola Bottlers' Sales and Services, LLC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$36k-63k yearly est. 1d ago
Human Resources & Education Assistant
Explore Charleston 4.0
Charleston, SC job
JOB TITLE: Human Resources & Education Assistant, Charleston Area CVB
DEPARTMENT: Finance & HR
I. FUNCTION:
This position is responsible for supporting the human resources & education functions of the Bureau to ensure smooth operations. Areas of support include records retention and compliance, operations, employee benefits, employee relations, and special projects / other duties as assigned. In addition, this position supports the educational programming offered for members through the Hospitality Academy by sending out email correspondences, helping with class setup and breakdown, and supporting the development of the program to suit the needs of the Bureau's members.
II. STATUS: Full-time, regular; Exempt
III. SPECIFIC REQUIREMENTS:
1. Commitment to pursuing a career in Human Resources
2. Commitment to confidentiality of sensitive information
3. Bachelor's degree
4. Excellent verbal and written communication skills
5. Proven organizational skills with ability to manage multiple assignments
6. Excellent oral communication and grammar/spelling skills
7. Working knowledge of office procedures
8. Excellent eye for detail
9. Knowledge of Windows, Drive, databases, etc.
IV. SPECIFIC DUTIES:
Records Retention & Compliance (17%)
Scans and catalogs items as needed for the Bureau's digital employee records in Google Drive including items for hires, promotions, transfers, performance reviews, compensation, benefit enrollments, discipline, and terminations. (12%)
Works with the Director of Human Resources on yearly purge of files per our document retention policy. (1%)
Supports the Bureau's HR function by staying abreast of policy regarding equal employment opportunities, compensation and employee benefits; stays aware of legislation, arbitration decisions, and any other pertinent information to assess HR and industry trends. Maintains and takes advantage of a SHRM membership. (4%)
Operations (20%)
Participates in the budget process for human resources and applicable operations accounts. This includes the building of new lists/resources for the new fiscal year including the staff anniversary list, payroll and holiday calendar, etc. (1%)
Assists with investigating work-related accidents and preparing reports for workers compensation insurance carrier. Support with managing workers compensation claims and coordinating with employees and insurance carrier. (.5%)
Monitors unemployment claims and supports the Director of Human Resources in managing cases and/or appeals when needed. (.5%)
Monitors office and employee safety issues and works with Operations Manager to repair/respond as needed. (1%)
Supports Director of Human Resources with recruiting, onboarding (including training schedules), discipline, training and terminations. (6%)
Supports the performance evaluation process for all exempt and non-exempt employees annually, at mid-year, and as needed. This includes involvement in planning the review process, preparing review files, communication with staff to make sure deadlines are met, and scanning applicable review items for records retention upon completion of review cycle. (8%)
Maintains updated employee information in iSolved. (1%)
Assists Director with developing and implementing the Bureau's education programs for full staff and supervisors as needed. (2%)
Employee Benefits (15%)
Supports Director of Human Resources in working with benefits broker/agent to renew and maintain the Bureau's employee benefit offerings. This includes renewal of yearly offerings, bidding, selection of providers, open enrollment, claims assistance and all other needs/issues as they arise. (2%)
Supports Director of Human Resources and Chief of Staff with management of the Bureau's 401-K plan. This includes assisting with meetings of the 401-K Committee and keeping minutes of those meetings, assisting with internal 401-K records/files updated and accessible, distributing information to staff, encouraging staff participation, bi-weekly processing of the 401-K including transmission to provider and any other duties as needed. (12%)
Assists with the maintenance of staff leave records including carry-over records, assisting supervisors and employees with any questions and/or concerns. (1%)
Employee Relations (22%)
Makes time to talk with and be present for employees with "pop-up" needs and issues as they arise (such as login help, lost insurance cards, day-to-day issues). (10%)
Assists Director with interns items to ensure a meaningful work experience. Support with paperwork/forms with colleges for course credit when applicable. (2%)
Corresponds and handles online acceptance of resumes via explorechareston.com/ATS and any other applicable channels. Oversees responses to resumes and employment inquiries. (2%)
Collect information for “Get To Know You” emails for new team members to include personal information, trivia, fun items to help folks connect with new team members. Maintain CVB Faces document for staff. (1%)
Plans and Conducts new employee orientations to foster positive attitude toward Bureau's goals and bond with new team members. (4%)
Plans and executes all staff events. Coordinates arrangements, BEOs, rentals, prizes, etc as needed for these events. Takes advantage of opportunities to surprise staff with things like Cookies/Ice Cream/Watermelon Friday, doughnuts on inclement weather mornings, etc when time and circumstances permit. (2%)
In charge of coordinating and distributing gift cards at or before the monthly staff event to employees celebrating work anniversaries. (1%)
Education (21%)
Sends out all email and text correspondence to members for Hospitality Academy classes as well as Quarterly HR Roundtables, including reminders and newsletters. (4%)
Participate in planning and give input on training topics, content and other class ideas. (1%)
Prepare for each class by having handouts ready, coordinating coffee and snacks, and assisting the Director with set-up/breakdown. (6%)
Create meaningful data spreadsheets that help the Director make conclusions about attendance behavior by members. (4%)
After each class, make sure all attendance data is entered correctly into SimpleView, to help the publications and education team collectively with learning about membership engagement with our education programs. (5%)
Works with internal departments and networks with members when possible, always looking for opportunities to market and share Hospitality Academy offerings. (1%)
Other (5%)
Other duties as assigned. (5%)
V. ESSENTIAL & NON-ESSENTIAL FUNCTIONS (In compliance with the ADA.)
Essential:
1. Excellent command of the English language, including comprehension, verbal and written communication skills.
2. Good interpersonal skills.
3. Ability to operate office equipment and learn software programs such as Windows, Google Drive, Databases.
4. Ability to perform mathematical calculations accurately.
5. Access to transportation to attend meetings/functions throughout the tri-county region and the state, including overnight lodging, and to pick-up or deliver supplies related to the job before, during and after regular working hours.
6. Ability to grip/grasp various tools and equipment used in the office area.
7. Ability to set up for a meeting, including supply preparation, carrying items to meeting rooms, arranging furniture, placing agendas and other information around table.
8. Good eyesight and hearing which may be corrected with an aid if necessary.
9. Ability to rotate body while in a sitting or standing position.
10. Ability to climb stairs to reach office on the second floor.
Non-essential:
1. Ability to stretch and reach in various directions while in a kneeling, standing, sitting or crouching position.
2. Able to lift a maximum of 50 pounds.
VI. IMMEDIATE SUPERVISOR: Director of Human Resources & Education
$27k-33k yearly est. 13h ago
Director of Public Safety (Fulltime)
Six Flags Over Georgia 4.1
Austell, GA job
Six Flags Over Georgia is seeking a dynamic and energetic leader to lead our Security and First Aid Departments! This position is directly responsible for ensuring all Safety and Guest Service standards are upheld to the highest level.
What's In It for You?
Full-Time position with competitive pay, bonus, and benefits plan
Quarterly 401K match on up to 5% of your contributions
Free passes for your family and friends
Free admission to regional attractions and other regional theme parks
Responsibilities:
Essential Duties and Responsibilities
Develop strategies and initiatives to maximize operational performance that establishes a total safety culture for guests and team members.
Lead the safe operation of all Public Safety Departments - Security, Loss Prevention, First Aid, Parking Lot, and Risk Management.
Budgeting and maintenance of department operating expenses, labor, and insurance costs to include accurate monthly financial forecasting.
Participate in long range planning for park capital investments and contribute ideas to achieve business objectives.
Establish positive and collaborative relationship with regulatory agencies overseeing permitting and inspection processes.
Oversee all litigation claims: reporting, investigating and maintaining files on potential claims, active claims, and lawsuits against the Park. Be the Park liaison with attorneys and insurance companies. Serve as corporate designee in litigation cases and testify on the behalf of the company.
Interpret, implement, and update the Safety Compliance Manual, Emergency Response Manual, First Aid Standard Operating Procedures, First Aid Patient Care Protocols and support Corporate Safety and Health Standards.
Maintain records and produce use of force reviews of security-related incidents.
Communicate with Park management and Team Members on any Safety and/or Security threats that exist or may come to exist.
Meet and review Emergency Response Procedures with local, county, state and federal agencies on a periodic basis.
Develop training program for Park leadership and Public Safety employees. Coordinate scaled emergency response simulations in conjunction with local, county, state, and federal agencies.
Serve as a liaison of off-duty police officers working for Six Flags Over Georgia.
Monitor department Team Member Voice survey scores and assist in the development of initiatives to address areas of needed improvement.
Serve as Park Guest Service Ambassador and work to resolve all concerns brought to your attention.
Perform all other duties as assigned.
Salary Range: starting at $90,000 annually (based on experience, education, and qualifications)
Qualifications:
Minimum Requirements
Bachelor's degree in Law Enforcement, Occupational Safety, Business, related field, or equivalent work experience required.
OSHA 30 required
In-depth knowledge of Georgia and Cobb County ordinances and law enforcement guidelines.
Must possess strong organizational skills and be able to multitask under high-pressure emergencies.
Demonstrated leadership abilities with a team-oriented approach.
Excellent communication skills, both written and verbal.
Must have a valid driver's license.
Computer literacy with proficiency in Microsoft Office applications.
Will be required to work various shifts as project and park needs dictate, including nights, weekends and holidays.
Must have the ability to stand, walk, crouch, bend, stoop, kneel and lift up to fifty pounds occasionally.
$24k-36k yearly est. Auto-Apply 4d ago
North Lauderdale #40 Line Cook
Flanigans 4.3
Pompano Beach, FL job
Beloved South Florida institution serving great food, drink, and fun since 1959; collection of family-run restaurants + sports bars open 365 days a year, lunch - late night.
$33k-40k yearly est. 6d ago
Director of Housekeeping
Enchantment Resort 3.8
Sedona, AZ job
Are you outgoing, energetic, passionate, and authentic? Enchantment Resort is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us!
Basic Function: Maintain the cleanliness of the guest rooms, public areas and back of the house excluding kitchen areas. Supervise all Housekeeping areas to ensure they operate in a smooth and efficient manner. Control the upkeep of all furniture and fixtures
Work Performed:
Interview, hire, orient and discipline employees
Conduct inspections of all resort areas and corrects as necessary
Update departmental job descriptions for each job category as necessary
Control, request and purchase items and supplies for all guest rooms and maintain established par levels
Keep records of any linen inventory
Ensure lost and found procedures are followed to turn over to Safety & Security
Set up and maintain an ongoing training program for all job functions
Meet with guests and owners to handle complaints and requests
Control Housekeeping budget and labor costs
Maintain close contact with outside contractors
Maintain goodwill, sense of fairness and an open door policy towards employees
Frequently test new products and materials to maintain efficiency
Ensure all machinery used in the department is maintained
Coordinate with Engineering for preventative maintenance schedule to avoid break down
Stay in contact with other department heads and management
Create a positive guest and owner experience
Other duties as assigned
Supervision Exercised: Housekeeping Staff, Housekeeping Supervisors, Housekeeping Managers
Supervision Received: Director of Rooms
Responsibility & Authority:
1. Manage cleanliness of all rooms and public areas throughout the resort
2. Manage and direct budget and payroll for the Housekeeping department
3. Direct and motivate Housekeeping staff
4. Maintain good working relationship with vendors
5. Manage housekeeping operations and staff
Minimum Requirements:
College degree or equivalent work experience. At least 5 year of managerial experience, with at least 2 years at Executive or Assistant Executive Housekeeper level. Must have thorough knowledge of hotel/resort operations with budgeting experience. Must have strong organizational skills, excellent written and verbal communication skills and be able to perform and prioritize multiple tasks with ease. Computer skills required. Strong team member relations skills. Working knowledge of Spanish strongly preferred.
Physical Requirements:
20% Sitting
80% walking, standing and bending
Lifting/Carrying up to 50 lbs.
Hearing and Manual dexterity
Distance vision 1-3 feet
Use of cleaning solutions, room spray & bug spray
Ability to work in all types of weather conditions
Ability to drive golf cart
$24k-34k yearly est. 1d ago
Director, Quality Assurance
Frida 3.3
Miami, FL job
Who We Are
Frida is more than a brand built to support parents. We get parents. We know all about the often unbelievable realities of parenthood, because we've been in the trenches. Over the last 9 years, we've dedicated ourselves to developing the tools (and sometimes the tips, too) that help simplify parenting - and it all started with snot. Since the launch of our cult-favorite NoseFrida, The SnotSucker, we've innovated and launched over 100 products that provide quick and easy solutions to age-old parenting problems. We also launched Frida Mom in 2019, with products to help women with the transition through the fourth trimester into motherhood. Today, Frida holds over a 70% share of its main category, and our products can be found in over 50+ countries and in over 40,000 stores throughout the US - in every retail channel from mass-market, grocery, chain drug, and specialty stores. For 9 years, we've had parents' backs as they navigate the parts of parenthood you don't usually see on the 'gram with honest and raw messaging to provide the answers to questions they didn't even know they had. And, we're just getting started.
Role Overview
Frida is looking for a Director of Quality Assurance to join our Operations team and take the lead in ensuring that Frida's current and new products meet and exceed quality standards. The ideal candidate will have a working knowledge of quality standards, such as ISO 13485 and FDA regulations (21 CFR Part 820). The Manager of Quality Assurance will focus on establishing quality standards and metrics in support of the new product development pipeline, as well as legacy products.
Core Responsibilities
QMS: Develop, Implement and continuously improve the Quality Management System (QMS) in accordance with ISO 13485, FDA regulations (21 CFR Part 820), and other applicable standards and regulations. Ensures process improvement activities remain in compliance.
QC plans: Assist in developing sustainable quality control plans with detailed testing standards that can be implemented across all new product development projects, on ongoing productions and enforced by suppliers. Incorporate quality plans + inputs into design stage gates and facilitate understanding of testing and quality variables among designers, engineers, 3rd party inspectors, and suppliers.
QC Checklists: Create, implement, and continuously improve quality control checklists tailored to specific products, processes, and regulatory requirements.
Collaborates with warehouse, including 3PLs, to establish quality procedures for incoming inspection, nonconforming material, preservation of product, material and storage handling, and production/process controls.
CS: Interface with Customer Service to rectify quality complaints & facilitate CAPA processes. Communicate quality issues, progress on CAPA actions, and quality improvements to all relevant stakeholders within the company.
User needs: Work closely with the cross-functional teams to understand user needs rooted in consumer insights and internal design standards so they are reflected in quality control standards.
Testing: Coordinate testing with suppliers and 3rd party labs to ensure product performance meets consumer expectations and internal quality standards.
Equipment: Maintain in-house calibration log up to date with equipment used for in-house design verification activities.
Revising specs: Devise and review specifications for new and legacy products as they relate to quality testing standards, integrate with compliance to ensure testing is performed.
Audits: Prepare for and manage external audits and inspections from regulatory bodies and customers. Responsible for the internal quality audits program. Address findings and implement corrective actions.
CAPA Management: Oversee the Corrective and Preventive Actions (CAPA) process to identify root causes of non-conformances and ensure timely and effective resolution.
Process: Drive quality improvement processes to identify and address high return rates on products and/or underperformance (for example, low star ratings)
Supplier Quality Management: Evaluate and monitor suppliers to ensure they meet the company's quality standards. This includes conducting supplier audits and managing supplier non-conformances.
Team Management: Lead, mentor, and develop the quality team to ensure alignment with company goals, regulatory requirements, and continuous improvement initiatives. Foster a culture of accountability, collaboration, and proactive problem-solving within the team.
Provides subject matter expertise in quality engineering such as: risk management and risk assessments, design verification, equipment qualification, process validation, design transfer, configuration management, and change control.
Training: Develop and implement training programs and ensure employees are kept up to date with current standard operating procedures (SOPs), regulatory requirements, and company policies
Other projects as assigned
What You Will Need
8-10+ years' experience in consumer products (preferred), Quality, Compliance, or related fields.
Has hands‑on experience developing, implementing and upgrading a quality management system tailored to the company's business model Must have a full understanding of the relevant regulations and requirements and how best to infuse the company culture of the criticality of implementing policies competently and consistently
Understanding of testing methods and some regulatory compliance (UL/ETL , FDA, ROHS, Prop65, etc.)
Experience crafting quality plans that Include: DFMEA's, Control Plans, Testing procedures, and AQL's
A keen eye for detail and a results‑driven approach
Six Sigma Green Belt preferred
Experience working directly with material and component vendors/suppliers and commodities (PCBAs, metals, plastics, cables) is preferred.
Can navigate fluidly from strategic to tactical work, has highly developed multi‑tasking and prioritization skills, is results‑oriented with a strong self‑motivation to move quickly to address opportunities thoroughly, while meeting tight deadlines
Working knowledge of Microsoft Excel, Word, Access, Visio, and documentation control software (preferably Aras PLM), material management software, and statistical application software
Excellent verbal communication skills with ability to speak effectively with clients, vendors, management staff and employees of organization
Excellent project management skills to develop quality objectives, manage overall quality plans, corrective and preventative actions, process improvement, and auditing timelines.
Who You Will Work With
Frida is an organization that values collaboration and community. As the Senior Manager, Quality Assurance, you will work closely with our Operations, Product Development, Fulfillment, Warehouse, and Customer Experience teams.
Why You Will Love Working at Frida
Robust health benefits including:
Comprehensive medical, vision, and dental plans
Employer paid life insurance
Supplemental insurance options including Accident Insurance, Short‑Term Disability and Long‑Term Disability
FSA & HSA
401k matching up to 4% with immediate vesting.
Generous paid time off program including elective PTO days, federal holidays, sick/wellness days, and a birthday floater.
Flexible paid pregnancy and parental leave.
Weekly wellness programming designed to maximize personal time and minimize time spent investing in personal care outside of work hours. This includes a variety of programming such as in‑office manicures & pedicures, blowouts, massages, and carwash services.
Dog friendly office - feel free to bring your best buddy with you to work!
Learning & development opportunities for professional and personal growth
Company‑wide events & outings. Team engagement is at the center of our culture. This ranges from small department‑specific teambuilding or informal outings to our annual Fam Jam family carnival that celebrates the people in your life who support you in bringing your best self to work each day. We also host an annual Day of Service to support our local Miami community, and provide a variety of volunteer opportunities throughout the year that support our mission to serve parents and children.
Exclusive employee product discounts.
EEO
Frida provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected Veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#J-18808-Ljbffr
$86k-143k yearly est. 2d ago
Third Mate
American Cruise Lines 4.4
Savannah, GA job
American Cruise Lines is seeking Third Mates for our growing fleet sailing unique itineraries along inland and coastal waterways of the East Coast, Pacific Northwest, Columbia-Snake Rivers, Great Lakes, and Mississippi-Ohio-Cumberland-Tennessee-Arkansas Rivers. Our U.S. flag ships are state-of-the art designed for safe operation and five-star service to 100-200 guests. Third Mates are responsible for safe vessel and launch operations, adherence to company and regulatory standards, and representing the company as a professional leader and example. Our Third Mates are licensed mariners with basic maritime experience and keen interest in gaining experience in challenging U.S. coastal and river waterways. Our Third Mates are team-oriented, self-disciplined, and hands-on workers. Third Mates work alongside Deckhands and Engineers completing watch standing, maintenance, sanitation, and logistics tasks. Third Mates operate and maintain our 35ft-50ft certificated passenger launches. Our Third Mates are people-oriented professionals and meticulous officers, in service to our guests and as examples to our crews. American Cruise Lines offers competitive pay and benefits, along with comprehensive professional development programs. Third Mates enjoy comfortable onboard stateroom accommodations and chef prepared meals. American Cruise Lines operates our own bridge simulator, enabling rigorous recurrent training and development focused on critical decision-making and advanced piloting skills. American Cruise Lines recruits and retains the best professional mariners in the industry. At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to
Share America's Story on the Finest American Ships.
Responsibilities:
Execution of safe, secure, clean, and comfortable onboard environment for passengers and crew.
Safe launch operations, adhering to company and regulatory standards.
Comprehensive daily inspection of all vessel interior and exterior spaces.
Standing helm, security, gangway watches in Deckhand rotation.
Execution of vessel cleaning, sanitation, maintenance, and logistics.
Standing piloting watches under instruction of Captain or Mate.
Assisting Engine Room Attendant with machinery and system maintenance.
Teamwork with Hotel Officers and Service Crew ensuring five-star guest service.
Administrative documentation of launch operations, cleaning, and maintenance.
Execution of safe, secure, clean, and comfortable onboard environment for passengers and crew.
Maintain exemplar professional grooming and uniform appearance.
Typical Schedule: March through November. 6 weeks on, 3 weeks off. Additional flexibility may be possible during winter months.
Qualifications:
U.S. Coast Guard Master's license: Masters 100T.
Transportation Worker Identification Credential (TWIC).
Piloting and Boat Handling experience on coastal and river waterways: minimum 6months, desired 1yr.
Self-disciplined work habits and personal grooming.
Good communication skills and team skills.
Pre-employment drug test and continual participation in random testing.
Perks:
Competitive salary.
Health, dental, and vision plans available.
Matching 401(k) plan available.
Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts.
*Job sites across the nation*
$27k-63k yearly est. 45d ago
Pizza Maker
Pizza Inn 3.9
Duncan, SC job
As a Cook for Pizza Inn, you will be responsible for learning the tasks associated with all of the following positions. For each of the positions, you will be expected to:
Have a neat, clean appearance
Follow directions & Pizza Inn Portion Control Chart
Follows all safety and sanitation procedures
Demonstrate guest-oriented focus
Demonstrate teamwork
Communicate to the various departments
Manage equipment effectively
Follow "clean as you go" policy
Keep work area organized & follow 7 steps of phone pro
Demonstrates a sense of urgency
Adheres to food quality standards (freshness, temperature, taste, appearance)
Understands FIFO rotation
Job Requirements
Understands all Portion Control Charts, full and add portions
Makes all Specialty Pizzas correctly
Uses scales for all portioning
Knows all product abbreviations, can read guest checks and/or POS monitors
Follows Buffet Rotation Chart
Follows correct baking procedures
Produces consistent products
Knows and prepares all specialty items:
Knows Shelf Life of products and/or where to locate
FIFO, flip and fill and restocking products
Prep/label item correctly
Can explain importance of minimizing waste and Food Cost
Completes side work duties
Opens and closes station correctly
Pizza Inn - AHQ Holdings, LLC is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to Pizza Inn Corporate.
$22k-28k yearly est. 6d ago
Restaurant Team Member - Dunkin Donuts
Baskin-Robbins 4.0
Charleston, SC job
Dunkin' Team Member We want you to join us, because Dunkin' runs on you and we'll be running beside you every step of the way. Keeping America running is a big deal, and we're proud to be Movin' and Shakin' to fuel the day, every day. At Dunkin', our team members are the ingredients of goodness that make up a team that supports one another and local communities. Together we are ALL IN' for the win.
MOVIN'
As a Team Member, you'll help America Run on Dunkin' by expertly preparing food and beverages. Through community, collaboration, and taking life one coffee at a time, you will keep your guests coming back for more.
CARIN'
We have a fresh brew of benefits perfect for you. Discounted donuts and coffee are only the beginning.
* Flexible Schedule - Full-Time and Part-Time available
* Free Shift Meals*
* Best in Class Training & Continuous Learning
* Advancement Opportunities
* Paid Time Off*
* 401(k) Retirement Plan*
* Medical, Dental and Vision*
* Community & Charitable Involvement
WINNIN'
* You are 16 years of age (or higher, per applicable law).
* You know what it takes to be in the smile-making business and have exceptional time management, attention to detail, and guest service skills.
Not sure if your experience aligns? We encourage you to apply. Coffee-lover or not, all backgrounds are welcome here.
Restaurant Team Member Description
Franchisee Organization/Location: Little General Network
Reports To: Restaurant Manager
Overview:
A Dunkin' Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin' operational standards, providing guests with great service, and maintaining a clean, safe, and organized workspace.
Responsibilities Include:
* Follow Brand standards, recipes, and systems
* Follow food safety standards
* Prepare food and beverages
* Assemble and package orders
* Understand the restaurant menu, including limited-time offers and promotions, and be able to answer guest questions
* Maintain a clean and organized workstation
* Clean equipment, service areas, and guest areas
* Stock items, such as cups, lids, etc. at the workstation
* Take orders at the Drive Thru or Front Counter and handle payments (if applicable)
* Meet speed of service standards while delivering accurate orders to guests
* Serve and communicate with guests
* Maintain a guest-focused culture in the restaurant
* Communicate effectively with managers and coworkers
* Organize and maintain stock room and refrigerated areas
Education/Experience:
* None
Key Competencies
* Works well with others in a fast-paced team environment
* On time, demonstrates honesty and a positive attitude
* Willingness to learn and adapt to change
* Guest focused
Physical Demands/Working Conditions:
* Standing on feet
* Repetitive motion, including bending, stooping, and reaching
* Lifting objects, including boxes, ice, and product up to 20lbs (if applicable)
* Working in a small space
Each franchise organization is an independent employer and thus responsible for making its own recruiting, hiring, and employment-related decisions. These materials and resources are optional for franchisees, and nothing in these materials and resources should be construed as the franchisor being involved in or having control over a franchise employee's essential terms and conditions of employment. Specific employment-related questions should be directed to your franchise organization's legal counsel or other professional advisor.
You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
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Restaurant Team Member - Dunkin Donuts
$23k-30k yearly est. 60d+ ago
Project Manager
Royal Caribbean Group 4.8
Miami, FL job
Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.
We are proud to be the vacation-industry leader with global brands - including Royal Caribbean International, Celebrity Cruises and Silversea Cruises - the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.
Royal Caribbean Group's Celebrity Cruises Team has an exciting career opportunity for a full-time Manager, Integrated Planning reporting to the Director, Integrated Planning, Product Development.
This position will be working onsite from Miami.
Position Summary:
The Manager, Integrated Planning Team is a hands-on project coordinator and facilitator within Celebrity Cruises' Product Development organization. In this role, the Manager is responsible for implementing and managing integrated planning processes on the ground level for specific projects or workstreams. They handle the day-to-day coordination of tasks, timelines, and deliverables across departments to ensure that new products and experiences are delivered on schedule and according to scope.
The Manager serves as a central point of contact for project team members, maintaining project documentation, tracking progress, and flagging issues. By focusing on execution details - from organizing design review sessions to updating action logs - the Integrated Planning Manager helps maintain order, accountability, and momentum in complex projects. This role is critical for translating the planning frameworks into reality, and it supports senior leadership by providing accurate project status information and ensuring best practices are followed throughout the project lifecycle.
Essential Duties and Responsibilities:
Project Planning & Coordination: Coordinate day-to-day project planning and execution activities for assigned product development initiatives. Develop and maintain detailed project schedules, work plans, and task lists for your projects, ensuring all tasks have owners and due dates.
Progress Monitoring: Monitor progress against the plan daily, send reminders for upcoming deliverables, and adjust timelines as needed in coordination with team leads. Serve as the go-to person for knowing “what happens next” on a project, keeping everyone on the same page with regards to milestones and deadlines (Integrated Planning workstream).
Cross-Functional Team Facilitation: Facilitate collaboration among cross-functional team members (e.g., concept designers, operations, marketing, newbuild, IT, etc.) to drive project tasks to completion.
Project Meetings: Schedule and lead regular project team meetings or stand-ups to review status, address roadblocks, and synchronize efforts. Prepare agendas to cover all pertinent updates (Operational Excellence) and ensure meetings stay focused.
Action Management: Document key decisions and action items in each meeting, distribute meeting notes to participants, and follow up with individuals on their action items to keep momentum.
Operational Readiness & Launch Support: Drive the implementation of operational readiness processes for new product launches or experience rollouts. Ensure that pre-launch requirements such as run-of-show operations plans, crew training sessions, onboard marketing materials, and go-to-market integration tasks are completed in a timely manner.
Start Up Processes: Assist in developing and tracking startup checklists for new concepts on ships (or at destinations) to confirm that all departments (Food & Beverage, Entertainment, Housekeeping, etc.) are prepared for the introduction of the new product or experience. After launch, help gather initial performance data or feedback for the post-launch review.
Design Review & Change Management: Support the Architecture & Design Management workstream by organizing design review sessions and managing the flow of design documentation. Work with external architects or internal design teams to obtain drawings, renderings, or specifications for review by stakeholders and product owners.
Design Process: Distribute design materials to relevant reviewers, set up meetings or workshops (e.g., charrettes) to collect feedback, and record all comments or requested changes. Track design change requests and ensure they are communicated back to the designers/architects. Verify that final design documents incorporate all approved changes and meet the required quality standards before they are signed off.
Issue, Risk & Action Log Management: Manage the project's action item tracker and risk/issue log on a continual basis. Log new issues or risks as they arise, assess their potential impact with the help of team members, and escalate significant concerns to the Senior Manager or Director promptly. Assign owners and due dates for each action item or risk mitigation action in the project management system.
RFP and Vendor Coordination: Assist in the RFP Oversight & Contracts workstream by coordinating with the Supply Chain team on procurement activities for your projects. When an RFP is needed (for example, selecting a vendor for a new attraction or a design firm for a venue), help develop the scope of work documentation and timeline requirements from the project perspective.
Documentation & Knowledge Management: Ensure that all project documents (business cases, charters, plans, design specifications, meeting minutes, status reports, etc.) are properly filed in the shared repository (e.g., SharePoint or Teams folders). Update documentation in real-time as changes occur - for instance, if the scope is adjusted or a schedule shifts, make sure the latest version is saved and dated.
Meeting Presence: If required, attend executive review meetings (such as a CEO Product Development update or Steering Committee) to provide additional detail on project progress or to take note of executive feedback.
Process & Best Practice Implementation: Implement and uphold the processes and best practices defined by the Integrated Planning Team. For example, champion the use of any new tools (like a space utilization analysis tool or a new Asana workflow) by learning the tool and training project team members on it.
Process Improvements: Contribute to refining these processes by providing feedback on what is or isn't working at the execution level.
Operational Excellence Initiatives: Implement operational excellence and process improvement initiatives as defined by the Integrated Planning Team's standards. This includes rolling out new or improved processes such as startup checklists for new guest experiences, run-of-show operations plans, or post-launch review processes.
Quality Assurance: Deliver on quality assurance efforts throughout the development and implementation of new products. Coordinate pre-launch testing or pilot programs for new concepts (for example, trial runs of a new onboard activity or venue) by collaborating with operations teams and guest experience teams.
Post-Launch Reviews: Ensure that post-launch audits or evaluations are conducted - gathering performance data, guest feedback, and operational observations after a new product/experience goes live.
Cross-Functional Stakeholder Liaison: Deliver on the collaboration with various departments to promote collaboration and stakeholder inclusion. Ensure that stakeholder requirements are integrated into project plans.
Sign-Off Process: Ensure that formal sign-off documents, design approvals, change logs, and lessons learned from each project are documented and stored for future reference.
Qualifications, Knowledge and Skills:
Bachelor's degree in business, Project Management, Hospitality Management, Product Development, or a related field (master's degree preferred).
An academic background or coursework in project management or operations is helpful. Professional certifications or courses (e.g., CAPM or PMP certification, Agile methodologies) are an asset and indicate a commitment to the profession.
Minimum 10 years of experience in project management, product development, innovation, or operations, ideally within the travel, hospitality, or cruise industries.
Basic understanding of the business context of projects - how guest experience, operational feasibility, and return on investment considerations play into product development.
Proficiency in creating and managing schedules, tracking tasks, and coordinating teams. Familiarity with project management and collaboration software is required (for example, experience with Asana, Jira, Microsoft Project, Trello, or similar tools to manage tasks and timelines).
Ability to travel up to 40% - 50% of the time.
We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.
$57k-86k yearly est. 1d ago
Ranger
Thompson Golf Group 4.1
Gilbert, AZ job
The ranger is responsible for controlling and maintaining the pace of play and ensuring guests have what is
needed to maintain an even flow on the golf course. Responsibilities encompass maintaining cleanliness,
adhering to safety protocols, and delivering exceptional customer service while maintaining a fun, friendly, and
inviting guest experience at the golf course.
Responsibilities
• Provide a welcoming first contact with each guest and ensure an enjoyable experience
• Provide information regarding the course, play time, and other golf rules and cart conditions for the day
• Assist in maintaining golf course conditions by promoting the use of divot repair sand, ball marks, and bunkers being raked
• Move around the course in reverse order, hole 18 to hole 1, for safety reasons
• Ensure no outside coolers are brought on the course, as well as glass bottles
• Maintain communication with the Pro Shop in relation to players, the course, or other factors that
would affect smooth operation
• Keep all working areas attractive, neat, and clean and free of trash
• Assist other positions as needed to ensure complete guest satisfaction
Qualifications
• Excellent customer service and communication skills
• Ability to deal with difficult people or situations in a positive and diplomatic manner.
• Must be safety conscious and knowledgeable about the game of golf
• Ability to stand for extended periods of time in a fast-paced environment
• Ability to work flexible schedules, including weekends and holidays as needed
• Attention to detail and ability to multitask
• Willingness to learn and follow instructions from management
Benefits
Thompson Golf Group owns and manages 7 courses throughout Arizona, Minnesota & Texas. We are proud to have a wide range of benefits and perks available to our employees. Some benefits include:
Full Time (35 hrs+ per week) may be eligible for:
• Medical(Aetna)/Dental(Delta Dental)/Vision(EyeMed) Coverage
• Employee/Spouse/Child Life Insurance, Long-Term Disability, and Accident Insurance
• HSA option
• 401(k) with company match after 1 year of employment
• Paid Vacation and Holiday Pay for 7 holidays.
All Team Members:
• Golf Benefits, Meal and Merchandise discount at each Thompson Golf Club course
• Team Member Referral Program and more!
• Paid Sick Time
Diversity, Equity, and Inclusion (DEI) Philosophy
Thompson Golf Group and its management companies are committed to workforce diversity, fostering equity, and advancing a culture of inclusion. We know that bringing diverse backgrounds, cultures, and perspectives together drives innovation that helps us to solve today's business and social challenges. A diverse, equitable, and inclusive work environment respects the unique characteristics, skills, and experiences of all employees. As a company, it is our responsibility to provide a workplace free of discrimination, harassment, bullying, retaliation, and inappropriate conduct.
TGG Values - Check them out, they're DOPE
Do the right thing - Think of others & be trustworthy
Own it - Take pride in what we do & be personally responsible
Passion for progress - Improving always in all ways & People pursuing growth
Embracing the experience - Insist on having fun & being present
Work schedule
8 hour shift
Weekend availability
Monday to Friday
Day shift
Benefits
Flexible schedule
Paid time off
Health insurance
Dental insurance
Vision insurance
Life insurance
401(k)
401(k) matching
Disability insurance
Referral program
Employee discount
Paid training
Other