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911 communications manager education requirements

Updated January 8, 2025
4 min read

There are several educational requirements to become a 911 communications manager. 911 communications managers usually study business, general studies, or management. 43% of 911 communications managers hold a bachelor's degree, and 36% hold an associate degree. We analyzed 32 real 911 communications manager resumes to see exactly what 911 communications manager education sections show.

The most common colleges for 911 communications managers are the Austin Community College and the Austin Community College.

There are also many online 911 communications manager courses to help get the education required to be a 911 communications manager.

What education do you need to become a 911 communications manager?

What degree do you need to be a 911 communications manager?

The most common degree for 911 communications managers is bachelor's degree, with 43% of 911 communications managers earning that degree. The second and third most common degree levels are associate degree degree at 36% and associate degree degree at 7%.
  • Bachelor's, 43%
  • Associate, 36%
  • High School Diploma, 7%
  • Other Degrees, 14%

What should I major in to become a 911 communications manager?

You should major in business to become a 911 communications manager. 18% of 911 communications managers major in business. Other common majors for a 911 communications manager include general studies and management.

Most common colleges for 911 communications managers

911 communications managers often get their degrees at Austin Community College, Mississippi Valley State University, and University of the District of Columbia. Here are the most common colleges for 911 communications managers in the US based on their resumes.
911 communications manager common collegePercentages
Austin Community College16.67%
Mississippi Valley State University16.67%
University of the District of Columbia16.67%
Chamberlain College of Nursing - Atlanta16.67%
University of Central Florida16.67%

Best majors for 911 communications managers

Best colleges for 911 communications managers

The best colleges for 911 communications managers are University of Southern California, Northeastern University, and New York University.

A 911 communications manager with advanced education typically earns a higher salary and has access to better jobs. That's why Zippia looked into the best colleges for 911 communications managers. We based this list on several metrics: admissions rate, retention rate, mean earnings of graduates, the ratio of working vs. non-working students ten years after admission, the average cost of attendance, and median debt for graduates who become 911 communications managers.

1. University of Southern California

Los Angeles, CA • Private

In-state tuition

$56,225

Enrollment

19,548

2. Howard University

Washington, DC • Private

In-state tuition

$26,756

Enrollment

6,166

3. San Diego State University

San Diego, CA • Private

In-state tuition

$7,488

Enrollment

30,018

4. Ohio State University

Columbus, OH • Private

In-state tuition

$10,726

Enrollment

45,769

5. University of Wisconsin - Madison

Madison, WI • Private

In-state tuition

$10,555

Enrollment

30,360

6. Ball State University

Muncie, IN • Private

In-state tuition

$9,896

Enrollment

15,529

7. University of Texas at Austin

Austin, TX • Private

In-state tuition

$10,610

Enrollment

40,329

8. University of Minnesota - Twin Cities

Minneapolis, MN • Private

In-state tuition

$14,760

Enrollment

31,451

9. California State University - Long Beach

Long Beach, CA • Private

In-state tuition

$6,798

Enrollment

31,503

10. University of Georgia

Athens, GA • Private

In-state tuition

$11,830

Enrollment

29,474

20 best online courses for 911 communications managers

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9. Business Data Management and Communication

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Top 10 most affordable universities for 911 communications managers

The most affordable schools for 911 communications managers are University of Florida, california state university - long beach, and florida state university.

If the best universities for 911 communications managers are out of your price range, check out these affordable schools. After factoring in in-state tuition and fees, the average cost of attendance, admissions rate, average net price, and mean earnings after six years, we found that these are the most affordable schools for 911 communications managers.

1. University of Florida

Gainesville, FL • Private

In-state tuition

$6,381

Cost of attendance

21,034

2. California State University - Long Beach

Long Beach, CA • Private

In-state tuition

$6,798

Cost of attendance

18,306

3. Florida State University

Tallahassee, FL • Private

In-state tuition

$5,656

Cost of attendance

21,623

4. SUNY Farmingdale

Farmingdale, NY • Private

In-state tuition

$8,306

Cost of attendance

16,091

5. University of South Florida

Tampa, FL • Private

In-state tuition

$6,410

Cost of attendance

20,456

6. USF Sarasota-Manatee

Sarasota, FL • Private

In-state tuition

$5,587

Cost of attendance

13,043

7. Florida International University

Miami, FL • Private

In-state tuition

$6,556

Cost of attendance

19,434

8. Purdue University

West Lafayette, IN • Private

In-state tuition

$9,992

Cost of attendance

22,430

9. Florida Atlantic University

Boca Raton, FL • Private

In-state tuition

$4,831

Cost of attendance

19,559

10. Brigham Young University

Provo, UT • Private

In-state tuition

$5,620

Cost of attendance

18,136

Top 10 hardest universities to get into for 911 communications managers

The hardest universities for 911 communications managers to get into are University of Southern California, Northeastern University, and New York University.

Some great schools for 911 communications managers are hard to get into, but they also set your career up for greater success. The list below shows the most challenging universities to get into for 911 communications managers based on an institution's admissions rates, average SAT scores accepted, median ACT scores accepted, and mean earnings of students six years after admission.

1. University of Southern California

Los Angeles, CA • Private

Admissions rate

13%

SAT average

1,445

2. Northeastern University

Boston, MA • Private

Admissions rate

19%

SAT average

1,466

3. New York University

New York, NY • Private

Admissions rate

20%

SAT average

1,419

4. Georgetown University

Washington, DC • Private

Admissions rate

15%

SAT average

1,456

5. Northwestern University

Evanston, IL • Private

Admissions rate

8%

SAT average

1,508

6. Boston University

Boston, MA • Private

Admissions rate

22%

SAT average

1,420

7. George Washington University, The

Washington, DC • Private

Admissions rate

42%

SAT average

1,380

8. Vanderbilt University

Nashville, TN • Private

Admissions rate

10%

SAT average

1,514

9. University of Texas at Austin

Austin, TX • Private

Admissions rate

39%

SAT average

1,367

10. University of Wisconsin - Madison

Madison, WI • Private

Admissions rate

52%

SAT average

1,365

Top 10 easy-to-apply-to universities for 911 communications managers

The easiest schools for 911 communications managers to get into are Barry University, d'youville college, and university of the incarnate word.

Some schools are much easier to get into. If you want to start your career as a 911 communications manager without much hassle, check out the list of schools where you will be accepted in no time. We compiled admissions rates, average SAT scores, average ACT scores, and average salary of students six years after graduation to uncover which were the easiest schools to get into for 911 communications managers.

1. Barry University

Miami, FL • Private

Admissions rate

91%

SAT average

1,006

2. D'Youville College

Buffalo, NY • Private

Admissions rate

100%

SAT average

1,072

3. University of the Incarnate Word

San Antonio, TX • Private

Admissions rate

88%

SAT average

1,044

4. Oklahoma Wesleyan University

Bartlesville, OK • Private

Admissions rate

68%

SAT average

964

5. Gwynedd Mercy University

Gwynedd Valley, PA • Private

Admissions rate

92%

SAT average

1,031

6. Holy Names University

Oakland, CA • Private

Admissions rate

70%

SAT average

849

7. Cardinal Stritch University

Milwaukee, WI • Private

Admissions rate

71%

SAT average

1,035

8. Mount Saint Mary's University

Los Angeles, CA • Private

Admissions rate

84%

SAT average

1,031

9. Texas Woman's University

Denton, TX • Private

Admissions rate

87%

SAT average

1,059

10. The University of Texas Permian Basin

Odessa, TX • Private

Admissions rate

91%

SAT average

1,046

Average 911 communications manager salary by education level

According to our data, 911 communications managers with a Master's degree earn the highest average salary, at $36,708 annually. 911 communications managers with a Bachelor's degree earn an average annual salary of $33,487.
911 communications manager education level911 communications manager salary
Master's Degree$36,708
Bachelor's Degree$33,487

911 communications manager education FAQs

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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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