Account/logistics manager job description

Join us in what’s known as “the Magic City of the Plains”! Here in Cheyenne, we are the most populous city in Wyoming, but we still have that small-town feel.

As an Account Manager at our location, you will act as the “client relationship generator.” You will also act as a liaison in the day-to-day freight management and shipping we do for various accounts. Manage the accounts accordingly.

• Posibility to become CFO in a couple of years. We'd like someone who's dedicated, hard working, and

-Actively and proactively perform, manage, and cultivate new and existing customer relationships and customer accounts

-Conduct cold calls, warm calls, and create self-generated call lists to obtain new customer relationships/accounts
-Understand our product thoroughly
-Also be familiar with the geographical regions and vendors we ship to
-Act as a liaison between:
-Regional & local sales teams
-The client/customer & our company
-Build relationships with carriers
-Negotiate carrier prices & contracts
-Deliver cost-effective solutions and methods
-Manage the broker and customer sides of service
-shipments & accounts
-Sales solicitation to customers
-Ensure all protocol is adhered to, standards are being met, and any issue is resolved promptly and efficiently
-Hit performance targets, celebrate wins, hold yourself and others accountable
-Be timely in services, have excellent time management skills
-Show business development success & success in sales
Qualifications:
Masters Degree in Accounting or Finance is better, a Bachelors Degree with adequate experience could be an option 3 years (minimum) experience working as an Account Manager in a logistics firm Demonstrated knowledge in the field of logistics & operations Provide support where needed, stay calm under pressure, work well with colleagues Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Significant highway service knowledge, including demonstrable direct relationships within the shipping community. Demonstrable business development and sales successes. Demonstrable operations knowledge. Strong organization and time management skills. Must possess basic PC skills- Microsoft Excel, Word. Self-starter capable of working independently and making decisions with limited supervision. Ability to thrive in a fast-paced, high-pressure environment. Ability to provide oral and written reports, business correspondence and effectively present information and respond to questions from customers, team members and managers. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. This person would be expected to do tasks, review and supervise the work of other front-line accounting staff Inspected the accuracy of P&L report, balance sheet and jobs tracking sheet for preparing monthly financial report, assisted in monthly closing, proposed recommendation on controlling cashflow and price lists Managed accounts payable, receivable, billing and maintained stable relationships with internal and external customers; reconciling 10-15 banking accounts and performed forecasting on expenses Cooperated with different departments and solved problems timely Assisted payroll to review pay for 150-200 employees on semi-monthly pay cycles, also upload and release payroll ACH or similar files
All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.

GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.

Responsibilities:

• Ensure successful on-boarding of new clients by coordinating with sales, solution, and operation teams and provide training on whole cycle warehouse processes and OMS system;
• Conduct monthly P&L analysis on different accounts/clients to evaluate the profit and margin of different business models;
• Lead and work on warehouse optimization projects-based WMS/OMS/Billing system and warehouse operation process;
• Deliver exceptional customer service, including but not limited to KPI accomplishment, issues resolution, requirements response, and customer relationship maintenance;
• Build up the Customer Relationship Management (CRM) system by cooperating with various team under JD.COM Group, including teams from Europe, Thailand, Indonesia etc;
• Coordinate with different third-party service providers and monitor the SLA and performance of supplier;
• Assist Account Receivable and Account Payable in billing process by streamlining and recommending ongoing improvements to current billing process.

Qualifications:

• Bachelor's Degree or higher;
• More than 1 years of relevant work experience in supply chain/e-commerce industry;
• Bilingual in Chinese and English;
• Team management experience;
• Proficient in Microsoft Office Suite;
• Excellent organization, collaboration and communication skills, service and teamwork oriented, relevant strong sense of responsibility;
• Ability to work in a fast-paced environment with multiple priorities and tight deadlines;

Preferred Qualifications:

• Coding/data analysis/CRM system related experience.

What We Offer:

• Competitive Compensation (base + bonus).
• Comprehensive medical, dental, and vision coverage.
• 401(k) matching plan.
• Life insurance and disability benefits.
• PTO/Vacation plan.

About JD.com


JD.com is China's largest online retailer and its biggest overall retailer, as well as the country's biggest Internet company by revenue. JD.com sets the standard for online shopping through its commitment to quality, authenticity, and its vast product offering covering everything from fresh food and apparel to electronics and cosmetics. Its unrivalled nationwide fulfillment network provides standard same- and next-day delivery covering a population of more than 1 billion - a level of service and speed that is unmatched globally. As a technology-driven company, JD.com builds reliable and scalable platforms that bring value to partners and customers in sectors such as e-commerce, logistics, Internet finance, cloud computing and smart technology.

About JD Logistics

JD Logistics, a business group under JD.com, which leverages the company's advanced technology and logistics expertise to provide smart supply chain and logistics services to businesses across a wide range of industries. JD.com has one of the largest fulfillment infrastructure of any e-commerce company in the world. JD.com is the only e-commerce platform in the world to provide small-to-medium sized warehousing, oversized warehousing, cross border, cold chain delivery, frozen and chilled warehousing facilities, B2B and crowdsourcing logistics. We believe technology innovation can drive smart logistics. JD built the world's first fully-automated warehouse in Shanghai, and we are currently developing our own drones delivery and automatic delivery robots.

JD.com is an Equal Opportunity Employer. We do not discriminate in our employment decisions on the basis of race, sex, sexual orientation, gender, color, religion, age, genetic information, medical condition, disability, marital status, citizenship or national origin, and military membership or veteran status, or on any other basis which would be in violation of any applicable federal, state or local law.