How to hire an account services coordinator

How to hire an account services coordinator, step by step

Here's a step-by-step account services coordinator hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write an account services coordinator job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new account services coordinator
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   Before you start hiring an account services coordinator, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   An account services coordinator's background is also an important factor in determining whether they'll be a good fit for the position. For example, account services coordinators from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   The following list breaks down different types of account services coordinators and their corresponding salaries.

   Type of Account Services Coordinator	Description	Hourly rate
   Account Services Coordinator		$15-31
   Inventory Control Supervisor	An inventory control supervisor is responsible for overseeing and coordinating various administrative and clerical activities and functions of an organization. In this role, you will be responsible for training the staff and supervising their work to ensure that policies, procedures, deadlines, and quality standards are complied with... Show more	$15-27
   Office Manager/Office Coordinator	An office manager/office coordinator is responsible for managing daily administrative tasks and monitoring workflow processes to ensure maximum productivity on meeting client deadlines and maintaining customer satisfaction. Office managers/office coordinators respond to customers' inquiries and concerns, manage records accurately, assist the marketing department on promoting brand image, develop strategic procedures, and identify business opportunities to grow revenues and increase profitability... Show more	$15-28

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Data Entry
   • Health Benefits
   • CRM
   • Financial Reports
   • Invoice
   • National Accounts
   • Client Satisfaction
   • Service Calls
   • Customer Orders
   • EDI
   • Order Processing
   • Customer Calls
   • Order Entry
   • Customer Support

   Check all skills

   Responsibilities:

   • Capitalize on strong organizational and interpersonal skills to expertly manage the regional provider enrollment system for Medicare and Medicaid memberships.
   • Secure a promotion within one year by assuming journal entry and basic reconciliations responsibilities in addition to already performing AP functions.
   • Manage customer relations with internal personnel, group administrators, brokers and members as related to Medicare insurance.

3. Make a budget

   Including a salary range in your account services coordinator job description is one of the best ways to attract top talent. An account services coordinator can vary based on:

   • Location. For example, account services coordinators' average salary in south carolina is 44% less than in hawaii.
   • Seniority. Entry-level account services coordinators 52% less than senior-level account services coordinators.
   • Certifications. An account services coordinator with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in an account services coordinator's salary.

   Average account services coordinator salary

   $46,546yearly

   $22.38 hourly rate

   ---

   Entry-level account services coordinator salary

   $32,000 yearly salary

   Updated December 5, 2025

4. Writing an account services coordinator job description

   A job description for an account services coordinator role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's an account services coordinator job description:

   Account services coordinator job description example

   GAYLOR ELECTRIC
   
   OUR VISION
   
   The HIGHEST PERFORMING NATIONAL CONTRACTOR OF EXCELLENCE, delivering on our Cornerstone of Reliable Resources, Outcomes, and Insights; dedicated to innovation, quality, and our genuine care for people.
   
   OUR VALUES
   
   Integrity > Customer Service > Safety > Sales Growth > Teamwork > Return on Investment > Performance > Personnel Development
   
   OUR PROMISE
   
   GAYLOR ELECTRIC is committed to the safety, well-being & future of its employees!
   
   WHAT WE OFFER
   Competitive Compensation Package Medical, Dental, & Vision Insurance Company Match Health Savings Account Paid Holidays Paid Time Off Company Match 401K Life Insurance Short-term Disability Long-term Disability Best in Class Craft & Management Training Opportunities for Growth
   Responsibilities
   
   SCOPE OF WORK:
   Plays a vital part in organization/department success.
   The Service Account Coordinator is responsible for the day-to-day management of assigned customer accounts.
   This position acts as a point of contact, provides customer support, upselling, technical assistance and general relationship management.
   Position reports to Service Manager.
   
   RESPONSIBILITIES:
   The Service Account Coordinator is the primary business contact for all service customers. The SAC manages the overall and ongoing business relationship with the customer through proactive, open, responsive, and collaborative account management. Also carries out special projects as assigned.
   Qualifications
   
   WHAT YOU OFFER
   EDUCATION: High school graduate, holder of G.E.D., or equivalent studies/experience. College degree preferred. EXPERIENCE: Strong administrative, organizational, computer, customer service, and communication skills. Previous experience preferred.
   GAYLOR ELECTRIC, INC. is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability or protected veteran status.
   
   
   EOE AA M/F/Vet/Disability
   
   PI192616272

   Copy this example

   

5. Post your job

   There are various strategies that you can use to find the right account services coordinator for your business:

   • Consider promoting from within or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to find candidates who meet your education requirements.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.

   Post your job online:

   • Post your account services coordinator job on Zippia to find and recruit account services coordinator candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit account services coordinators, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new account services coordinator

   Once you have selected a candidate for the account services coordinator position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   After that, you can create an onboarding schedule for a new account services coordinator. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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