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Admitting interviewer skills for your resume and career

15 admitting interviewer skills for your resume and career
1. Patients
- Updated patient information and accurately registered emergency room patients, met quota for daily registrations.
- Interview patients or their representatives to collect and verify required data for registration.
2. Insurance Eligibility
- Verify insurance eligibility and authorization.
- Verify insurance eligibility via phone/internet.
3. Insurance Verification
- Conduct insurance verification, scheduling, and additional services as required.
- Request and collect any payments based on the insurance verification and estimated balances.
4. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Developed reputation as an efficient customer service provider with high levels of computer accuracy and organizational skills to meet various deadlines.
- Received above average ratings on customer surveys for service effectiveness, with no negative input regarding customer service standards during tenure.
5. Epic
Epic is a private healthcare company which developed and continues to provide a software intended for healthcare professionals and the organization and management of medical records. It is by far one of the largest in its field, with over 50% of patients having a medical record present in their system. Patients, as well as clinics and various medical professionals and facilities are all able to use this system to keep medical history and information safe and easy to reach, alter, and share with the necessary people.
- Process insurance information and medical records, using epic.
- Train staff on new EPIC system.
6. Data Entry
Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.
- Perform basic office duties such as data entry, filing, faxing and photocopying documents.
- Handle multi phone lines and data entry.
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Patient registration means a complex system that needs an acceptable and considerable level of preliminary data input for a patient, including collecting patients' demographic data, getting patients' contact and personal information, and getting the patient's health history.
- Handle patient registration, verification of insurance and collections of patient liability.
- Register outpatient registration, coding and charge entry.
8. Outpatient Procedures
- Formulated daily statistical emergency room and outpatient procedures for both State and Federal purposes.
- Implemented all policies and procedures for obtaining information to admit patients for inpatient and outpatient procedures.
9. Surgery
- Register patients for all radiology, laboratory, nuclear medicine, physical/occupational/speech therapy, direct admits, urgent care and surgery.
- Registered patient demographic and insurance information for emergency department, labor & delivery, outpatient surgery, and inpatient admissions.
10. Patient Accounts
Patient accounts are a part of a hospital information system that is used for storing financial data, keeping a record of healthcare costs, and providing information regarding patient billing. It deals with the financial aspects of the healthcare setting.
- Inform and collect on delinquent patient accounts.
- Work cooperatively with doctors and other administrative staff to input data into patient accounts regarding treatment or location of patient.
11. HIPAA
- Answer incoming calls, and schedules follow up appointments Ensure compliance to HIPAA process and hospital confidentiality.
- Trained and implemented HIPAA to ensure that patient information was communicated confidentially, accurately, effectively, and efficiently.
12. Hippa
HIPAA, which stands for Health Insurance Portability and Accountability Act, is a United States federal statue created, enacted, and turned to law in 1996, which whose primary purposes were to modernise the healthcare systems in the United States, secure and generally enhance the management of that personal information of patients that was in the hands of healthcare facilities, such as hospitals and insurance companies, and to enable the providing of healthcare and insurance to more people.
- Practice and follow HIPPA as we deal with personal and confidential information.
- Assisted emergency department personnel with patient services and educated patient on HIPPA practices/notices, obtaining signatures, documentation of services rendered.
13. Computer System
- Registered patients for hospital services by entering data into a computer system specially designed to ensure confidential personal and financial information.
- Entered necessary personal, financial, insurance, and/or other medical information necessary for claims processing into the computer system.
14. Medicare
Medicare is a federal government insurance program that offers health care coverage to people who are 65 and above. In some cases, younger people with disabilities whose status is identified by the SSA can also avail the insurance program. Medicare covers the health expenses of people who are not able to afford it plus it protects the payee from rising health care costs.
- Experience with Medicare, Medicaid, Commercial, Government, HMO's, and PPO insurances.
- Perform online verification of Medicaid and Medicare admissions to insure eligibility.
15. Medicaid
- Processed Presumptive Eligibility Medicaid applications.
- Updated demographics, billing information, Medicare, Medicaid, and private insurance during patient interviews to obtain pertinent registration information.
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List of admitting interviewer skills to add to your resume

The most important skills for an admitting interviewer resume and required skills for an admitting interviewer to have include:
- Patients
- Insurance Eligibility
- Insurance Verification
- Customer Service
- Epic
- Data Entry
- Patient Registration
- Outpatient Procedures
- Surgery
- Patient Accounts
- HIPAA
- Hippa
- Computer System
- Medicare
- Medicaid
- Patient Charts
- Consent Forms
- Insurance Benefits
- Hospital Policies
- Patient Insurance
- Front Desk
Updated January 8, 2025