Agile project manager job description

We are looking for a tech-savvy Sr. Project Manager who will manage the development and execution of large complex projects including scope management, scheduling and team coordination, risk management, project quality and, most importantly, delivery satisfaction. You will ensure our projects are completed efficiently and on-time while meeting the expectations of our primary stakeholders.

You are a driver, a leader, a self-starter, self-motivated, self-directed and self-sufficient, and at the same time, you're strongly team-oriented and collaborative. You have exceptional communication skills, both oral and written, and can cater your communication style and form across all levels of business and technology to ensure all stakeholders are informed and satisfied. You thrive in a fast-paced, high-energy environment, welcome change and are flexible. You are transparent and open with your team, your colleagues and your leaders around successes, challenges and areas of opportunity. You remain calm under pressure, and inspire and motivate your team to do the same. You're a natural problem solver - you gather the facts before making an informed decision, but you're able to solution quickly if the circumstance requires. You conduct yourself confidently and respectfully with colleagues at all levels, and you value building strong relationships across the organization.
Responsibilities include:

Lead and manage teams in an Agile manner (may include employees, third-party vendors and/or consultants) to plan and drive project execution (on-time, budget, scope).

Manage daily, weekly, monthly, quarterly agile sprint/project ceremonies such as daily scrum standup, status reports, sprint grooming, Project planning, cutover planning and retrospectives to deliver against the sprint objectives.

Provide thorough status updates/reports on your team's sprints and project accomplishments in real-time to other key stakeholders with confidence and clarity, verbally and in writing. Track, manage and publish weekly detailed budget and benefits.

Coach and provide feedback to individual team members and stakeholders on Agile best practices and areas of opportunity. Work with team members to positively impact team productivity.

Coach and lead teams toward stable velocity, successfully meeting commitments/target dates and a healthy team dynamic utilizing available metrics to determine opportunities and drive improvement.

Coordinate with aligned PMs to ensure effective delivery in line with wider portfolio activities.

Monitor and manage budget & schedule of assigned projects

Manage and motivate project team to maximize performance

Participate in the tracking, reporting and on-going optimization of agile processes within the organization including operational KPIs.

Document, coordinate and manage cross-team dependencies to keep projects on track

Collaborate with project team to identify potential project risks and assist with the development of preventative plans. Escalate risks, roadblocks or issues to stakeholders in a timely fashion

Identify and remove roadblocks from the team's path to ensure productivity and timely project execution

Coach and support Product Owners in maintaining a healthy backlog for the team

The capability to manage expectations and influence across all stakeholders

Job DescriptionDescription As an EAPM you are responsible for driving a project from planning and estimating through execution and delivery utilizing various agile methodologies, including Scrum/Safe/Scaled Agile. You foster a team environment of continuous improvement, attention to detail, quality excellence, and collaboration. As an EAPM you will demonstrate ITX’s Unique Value Propositions
(UVPs
) with our clients while ensuring that the project budget and scope are responsibly managed and that ITX is appropriately compensated for the value we create.
Key Responsibilities
What are the responsibilities of a successful EAPM? A successful EAPM will provide value by being cause in the matter for completing your effort(s) on time, within the given budget, and having met all project deliverable requirements. A great EAPM will live ITX values and adhere to the
5 Ways We Deliver Value
and
UVPs
through everything s/he does.
The EAPM is responsible for the following (in order of priority): 1. Project planning
Ensure scope is solidified and communicated across all product partners and stakeholders Facilitate project-kick-off and review Release planning that sets a realistic and predictable timeline for key project deliverables Identify and manage project resource allocation budgets for the life of the project Present project and team health in a variety of settings including one-on-one, informal peer and functional manger reviews and Director level and below project read-outs Forecast cost and ERF for all projects Identify internal & external stakeholders and ensure there is a common understanding of roles and responsibilities across the engagement Effectively demonstrate all five ITX UVPs to clients. The term clients as used here includes all stakeholders at the customer, not just our immediate contacts
2. Manage all project risks and dependencies
Fosters an environment where the team feels safe raising awareness of issues and concerns Facilitates the resolution of barriers that fall within the scope of the team’s responsibilities and capabilities Facilitates the resolution of multi-team, cross cutting dependencies Escalates for awareness the impact of risks and dependencies as well as concerns that require attention beyond the team
3. Establish and maintain an effective SCRUM team
Actively engage with multiple teams Establishes and nurtures an environment where every team member: Is “Cause in the Matter” of their client’s and team’s success Collaborates with all other team members – i.e., Design, Product Innovation, Architecture, Production Support, and Client Engagement – to contribute to their client’s and team’s success Behaves as a team of leaders fully contributing to that success Celebrates and shares in team successes Learns from individual and team mistakes. Serves and leads the team as the Scrum Master (Servant Leader) to translate the client’s vision into reality. Ensures the scrum ceremonies are scheduled with a consistent, predictable rhythm for the team and client. Ensures sprints are cleanly and timely started and ended, with their progress recorded in Jira; and Optimizes the team’s overall performance by motivating and challenging both self and team to continually improve and deliver powerfully. Identifies and coordinates implementation of process improvements over time.
4. Clearly and regularly communicates project progress to all stakeholders
Provides weekly update of Spotlight Report, including general project progress and budget spend aligned to client concerns Demonstrates clear management of scope, including (a) the planned scope has been delivered for its corresponding budget; and (b) identification and management of additional scope requests (which, depending on contract type, may mean a change order for the client) Reviews deliverables due from client Supports the Product Owner and Product Innovation Lead to: Maintain and prioritize the backlog, Identify and plan out-of-scope requests, and Maintain the Road Map. Remains aware of client-internal key dates and works diligently to drive clarity and alignment between those dates and the Product Release Plan Ensures that the plan for product deployment is clear and complete and that all relevant parties are aware of the release timeline, along with any required downtime or outage; and Provides frequent updates on any breakdowns and breakthroughs.
5. Revenue Reporting
Creates and maintains the project budget; keeps Asuite Earned Revenue Forecast (ERF) updated and aligned to actual spend Works with the DTM on ERF commitments Meets ERF commitments Promptly identifies and deals with gaps between reality and the ERF, escalating barriers to the Delivery Team Manager when assistance in required, so barriers can be addressed quickly; and Manages project finances Communicates Budget versus Spend to clients on regular basis, Reviews and approves time for team members, making sure value-add time is generally recorded as billable, and non-value-add time is not recorded as billable, and Maintains clarity and integrity in billing.
It is important and necessary that the EAPM seeks help promptly when any of these responsibilities cannot be achieved.
Skills Knowledge and Expertise
Excellent verbal and written communication skills Experience in planning and forecasting budget and resource allocation across multiple teams Understand Scrum development methodology and uphold the ITX Delivery Process and ITX QA Process Coaching individuals/teams on the latest processes related to Agile and client expectations Consistent access to voice and data telecommunications (i.e., VoIP, cell phone, and/or landline; access to an ITX office or alternate space)


Why ITX
BE FLEXIBLE


Work around your appointments without raiding your PTO balance. ITX team members are dedicated to crafting awesome technology, not running down the clock, and can flex our schedules as needed.


WORK REMOTELY


We have promoted remote working since our inception and are pioneers in this field. Our remote-first approach has allowed us to bring together a diverse team from across the globe, and our experience with remote work means our community thrives virtually.


GROW CONTINUOUSLY


Enjoy unlimited access to training platforms that’ll help you grow your technical and soft skills. ITX also runs internal training events and provides access to industry and community learning. Check out our thought leadership here.


ENJOY GOOD TIMES TOGETHER


While Covid has slowed our outings, it has not slowed down our closeness as a team. We’ve shifted to virtual events in the past twelve months, but once the pandemic winds down we’ll return to celebrating in person at events like Rochester’s Jazz Fest.


CARE WITH US


We’re not some faceless corporation, but a bunch of friendly faces who are active participant in our communities across the world. Working with ITX teams means collaborating on philanthropic endeavors, for example, helping Measures of Justice.

Check out this video and find out why our team loves to work here!

The Manager of Agile Transformation and Innovation is a leadership level role serving as an integral part of the IT leadership team.

The Manager is responsible for all aspects of driving Eversource's Agile/DevOps transformation and enabling a “Culture of Innovation”. Lead the development and implementation of our Agile/DevOps strategy, working closely with IT and Business stakeholders to transform how we deliver capabilities. Responsible for establishing enterprise standards and best practices, seeking to continuously improve Eversource's Agile/DevOps delivery capabilities. Act as an IT thought leader promoting and maturing IT capability delivery across the department, while embedding and elevating a “Culture of Innovation”.

Essential Functions:
Establishes and manages Eversource's Agile Transformation and Innovation Office.Works closely with IT leadership to understand and identify challenges; utilizes Agile principles and leading practices, develops and manages a holistic Agile transformation roadmap supporting IT's vision and strategy. Partners across IT and the business to transform our technology support and delivery models, to more effectively enable new capabilities. Partners with the Project Management Office in the delivery of Agile projects and programs.Establishes and manages key performance metrics to measure the ongoing maturity and success of our transformation plan. Establishes Eversource's enterprise Agile standards and best practices; works with enterprise teams to ensure compliance and improve delivery.Manages Agile Transformation Office to ensure proper training and coaching are provided to stakeholders so that Agile standards are communicated and followed.Develops communications ensuring IT and business stakeholders are informed of transformation progress and risks. Establishes, promotes, and delivers ongoing training and coaching to IT and business stakeholders increasing Eversource's Agile maturity and “Culture of Innovation”.Manages the building of the foundation, governance, and process to establish a “Culture of Innovation” in collaboration with the various IT organizations Partners with IT and Business to identify innovation initiatives; works with internal and external stakeholders to complete Proof of Value (PoV) initiatives.

Technical Knowledge/Skill/Education/Licenses/Certifications:
Technical Knowledge/Skill:
Demonstrate ability to lead effectively in a fast-paced and dynamic environment Demonstrate a clear understanding of core Agile principles, methodologies & transformation strategies Experience and/or certification with implementing and using Scaled Agile Framework (SAFe) Ability to articulate key differences and value drivers between traditional delivery and transformational Agile delivery Ability to define and deliver measurable and lasting transformational results Ability to lead and scale large and complex change management initiatives Proven ability to lead change and be a change agent Ability to coach/mentor IT and business stakeholders at all levels of the organization Excellent oral and written communications skills. Ability to clearly communicate with at all levels of organization Ability to set priorities and focus on appropriate roadblocks that hinder the organization's goals, Knowledge and ExperienceProven experience coordinating and working cross-functionally across various IT and business departments.Demonstrable ability to think strategically and creatively
Education:
Bachelor's Degree in Computer Science or related discipline or equivalent experience. Master's Degree preferred.
Experience:
Ten (10) to twelve (12) years business and technical experience. Minimum of (5) years leading and developing Agile transformations for a large complex organization.
Licenses & Certifications:
None

Working Conditions:
Must be available to work emergency restoration assignment as required.Must be available to travel between MA/CT/NH as necessary.

Worker Type:
Regular
Number of Openings:
1
EEO Statement

Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor
Vaccination Information:

Eversource requires all new employees to be fully vaccinated for COVID-19 by their first day of employment. If you have any concerns regarding compliance with this requirement, you will need to discuss your concerns with Eversource's HR department after you have been made a conditional offer of employment. Eversource does not require applicants to discuss vaccination status prior to receipt of a conditional offer of employment and complies with all applicable laws.
Emergency Response:

Responding to emergency situations to meet customers' needs is part of every employee's role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.