Airport operations coordinator job description

$18.99 per hour. "Premium, low cost health insurance available for Union Team Members with low minimum hours worked for $40 per month for employee plus spouse and eligible dependents."

A Houseperson is responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?


As a Houseperson, you would be responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Clean designated areas including, but not limited to, restrooms, public areas, offices and banquet/meeting/conference rooms Perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays Greet guests in a friendly manner Report maintenance deficiencies and items in need of repair Stock and maintain supply rooms, as needed Perform deep cleaning tasks and special projects (for example: mattress flipping, furniture moves, etc.), as needed Deliver guest requests and assist in cleaning guest rooms, as needed


What are we looking for?


Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

Quality Productivity Dependability Customer Focus Adaptability


What will it be like to work for Hilton?


Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

• Health, dental and vision insurance
• Generous paid time off (vacation, flex or sick)
• Holiday pay
• Meal and Transportation Benefits
• *401(k) retirement plan with company match or Pension
• *Company paid life insurance
• *Tuition reimbursement
• Employee assistance program
• Training and exciting career growth opportunities
• Referral program – refer a friend and earn a bonus

*Benefits may vary by position so ask your recruiter for details.

Purpose

The purpose of the Operations Coordinator is to support operations and staff function leaders in meeting the administrative requirements of the Branch. Primary to this role is ensuring efficient processing and compliance of TSA badges and background checks; the new-hire orientation and onboarding lifecycle; various data tracking, file set-up and maintenance; and coordinating, logging, and executing various business services checklists and calendars.

Essential Functions

• Coordinates the badging process between the local TSA office and new employees; coordinates branch-wide badge renewal process. Acts as a badging signatory, and maintains badging audits, tracks renewals, and schedules SIDA classes.
• Provides administrative support for recruiting activities and initiatives, posts job openings, attending career fairs, and coordinating interviews.
• Coordinates employee orientation and ensures new hire training and on-boarding paperwork is completed and submitted appropriately; executes all necessary processes to ensure new hire is prepared and ready for work on first scheduled day.
• Supports and tracks ServSafe and Adult Beverage training and administration.
• Resolves administrative questions related to pay; distributes work related documents, materials, communications, and information.
• Compiles, files, maintains, and safeguards Personally Identifiable Information and other confidential documents and records in accordance with company policy.
• Processes changes and generates reports from the employee database,
• Completes operations, compliance, safety, and training logs and checklists; processes required forms and worksheets, and maintains data, records, and documents.
• Researches customer service inquiries and contacts guests directly for resolution and follow up.
• Assists with planning and executing associate engagement activities and recognition programs, employee meal vouchers, and uniform distribution.
• Coordinates vendor activities and deliveries, schedules repair and equipment maintenance, escorts visitors post security for repairs, deliveries, or interviews.
• Assists in ensuring alcohol distribution to restaurants and bars, where permitted.
• Participates in period end inventory, provides logistics management system support.
• Assist Operations with permits and licenses, vehicle registrations and inspections.
• Provides cash machine and/or cash room support where applicable.

Reporting relationship and other important information

• The Operations Coordinator position as described falls under the Fair Labor Standards act as a Non-Exempt position
• The Operations Coordinator position typically reports to the Senior/ Director of Operations.
• The Operations Coordinator position is expected to occasionally work a varied and rotating schedule to be on site as needed for meeting the various administrative priorities each week.

Minimum Qualifications, Knowledge, Skills, and Work Environment

• Requires a minimum of 2 years administrative, cash handling, and customer service experience
• Requires a demonstrated ability to prioritize work, effectively communicate, resolve conflict, and meet deadlines.
• Requires familiarity with operations systems and programs, preferably Kronos, CrunchTime!, PeopleSoft, and other office systems and database programs.
• Requires the ability to speak, read and comprehend instructions, correspondence, and policy documents, as well as communicate comfortably with customers, the landlord, agency personnel, managers, and associates.

Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW)

In a world of possibilities, pursue one with endless opportunities. Imagine Next!

When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We've got what you're looking for.

**Job Description:**

Parsons is looking for an Airport Operational Readiness ( AOR) Familiarization, Induction and Training Coordinator to join our team! In this role you will **oversee the planning, coordination, scheduling and quality of the training program for the Los Angeles World Airports and stakeholder personnel on processes, functions, equipment and systems for the AOR of the Automated People Mover (APM), the Consolidated Rental Car Facility (ConRAC) and Midfield Satellite Concourse (MSC) South.**

**What You'll Be Doing:**

+ Participate in and support planning for AOR Program.

+ Assess training needs of all stakeholders.

+ Develop comprehensive an overall training program to match the Stakeholder needs and ensure competency levels are achieved.

+ Develop orientation and familiarization training courses that cover generic facility spaces, functions and systems and individual stakeholder requirements.

+ Review Design Builders Proposed training plans, syllabus and instructional materials for all equipment & systems; manage training Airport operations, maintenance personnel, service contractors and other stakeholders.

+ Develop and execute Train-the-Trainer programs

+ Manage & coordinate schedule & quality assurance, for each training plan.

+ Develop with the design builder the Training Quality measurement & post-training evaluation/assessment program.

+ Coordinate, review training activities with all pertinent and relevant stakeholder groups.

+ Coordinate and assist with filming of training sessions and quality reviews of the classes.

+ Assist with the development, refinement and implementation of AOR Plan, including checklists, simulations, trails, training programs.

+ Manage Training program including development of concept, execution, gathering feedback and resolution.

+ Assist in project close out process.

**What Required Skills You'll Bring:**

+ More than 5 years of experience in training in an airport operational setting

+ Thorough knowledge of & experience with training programs.

+ Comprehensive knowledge of industry practices for airport systems.

+ Possess technical skills in project management, aviation operations, training, documentation, communications, and/or operational or technology testing

+ Proven leadership and management capability

+ Excellent written and oral communications skills.

+ Bachelor's Degree in Business Administration, Construction, Planning or related fields; preferred with a concentration in training and development; or related field.

+ PowerPoint, Teams, Word, Excel, Prolog, Outlook, Office 365, video training aides.

+ Applicable Professional Training & Development Certifications.

**What Desired Skills You'll Bring:**

+ Assist Project closeout administration from the training requirements standpoint, including coordination and assistance for final inspection, preparation of contractor deficiency lists and punch lists and receipt of relevant training documents.

+ Supervise and coordinate the preparation of training syllabus; review training materials.

+ Prepare final report with a summary of the training programs developed and executed, training issues, and data on the training provided and the types of training. Include a section on lessons learned.

+ Become thoroughly familiar with required contractual obligations and technical aspects of all training to be performed.

+ Monitors, reviews and comments on the overall training planning activities to identify critical milestones and priorities.

+ Review and monitor the services of contractors and subcontractors, tied to training program dependent resources to ensure will be available at the appropriate time for maximum efficiency and productivity.

+ Assess progress and identify potential gaps in training Keep alert to possible additional needs and take preventative action to ensure that critical milestones are met for training.

+ Prepare periodic reports summarizing progress of training activities for LAWA executive management.

+ Work with team members to actively contribute to the group to complete tasks, meet goals or manage projects. Work as a team player, actively listening to coworkers, respect ideas and aim to improve the product or process at hand.

+ Conduct business in a professional manner, keeping the client and projects at the forefront of every day's priority.

+ This position offers a hybrid/telework schedule. Telework - Monday and Friday. Onsite - Tuesday, Wednesday and Thursday.

**Minimum Clearance Required to Start:**

Not Applicable/None

This position is part of our Critical Infrastructure team.

A full-service engineering and construction firm, we work in diverse, collaborative teams, both within the company and with our partners and customers, to plan, design, build, and modernize infrastructure. We take special pride in projects and solutions that improve communities as well as people's quality of life by promoting economic growth, enhancing mobility, and increasing sustainability and resiliency. Powered by our people, we provide the imagination necessary to support our customers' visions-and to help them see new possibilities.

We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, Employee Stock Ownership Plan (ESOP), 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!

The position may require a COVID vaccination or an approved accommodation/exemption for a disability/medical condition or religious belief as required by federal, state, provincial or local mandates or customer requirements.

Parsons is an equal opportunity employer committed to diversity, equity, inclusion, and accessibility in the workplace. Diversity is ingrained in who we are, how we do business, and is one of our company's core values. Parsons equally employs representation at all job levels for minority, female, disabled, protected veteran and LGBTQ+.

We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY!About Us

Parsons is a digitally enabled solutions provider focused on the defense, security, and infrastructure markets. With nearly 75 years of experience, Parsons is uniquely qualified to deliver cyber/converged security, technology-based intellectual property, and other innovative services to federal, regional, and local government agencies, as well as to private industrial customers worldwide.

Parsons is an equal opportunity, drug-free employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran/LGBTQ+.

For more about Parsons, visit parsons.com and follow us on Facebook, Twitter, LinkedIn, and YouTube.