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Application scientist skills for your resume and career
15 application scientist skills for your resume and career
1. Diagnostics
- Involved in kit development for Sepsis Immunological and Diagnostics screening and testing.
2. Technical Support
Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.
- Provided technical support/sales support in specific application roles with custom-built Olympus- based microscope-platform imaging units for Start-up spectroscopy company.
- Provided technical support and information to sales team during customer focused demonstrations period.
3. Sample Preparation
Sample preparation stands for the processes through which a sample is extracted from a bigger amount and prepared for analysis. The objective of sample preparation is to better analytical results without compromising the actual material's integrity.
- Collaborated with existing customers and co-workers on the development of new sample preparation and analysis techniques.
- Interacted with scientists, engineers and programmers on the development of sample preparation techniques, software tools and automation.
4. Application Support
The efficient operation of an application needs day to day maintenance that is done through application support. It assists users to manage any queries or errors they may face in the daily use of the application as well as provide a contact that users can reach for assistance. It may include a service desk and backups.
- Provide application support to customers or marketing team.
- Performed pre-sale demonstration to prospective customers and post-sale training and application support on SELDI technology to existing customers.
5. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Traveled to 5 different countries to accomplish customer services.
- Managed client accounts, including training, equipment installations and repairs, presales presentations and demonstrations, customer service.
6. Next-Generation Sequencing
- Established a Next-generation sequencing platform and developed assays for high-throughput genetic analysis using Ion Torrent Personal Genome Machine (PGM).
- Led execution of research evaluation study to prepare Small-RNA sequencing libraries from clinical samples for Next-Generation sequencing.
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- Provided customer support on technical issues by utilizing all available resources, and escalate issues or problems when warranted.
- Served professional relations through trade publications, presentations, and customer support.
8. Data Analysis
- Train engineers in data analysis tools, reliability physics, and electrical specifications.
- Performed scientific computing and data analysis on single molecule electronic sequencing results.
9. Customer Training
Customer training is the training aimed at providing customers with the information, content, and other materials they need to efficiently and effectively use a product or service to derive value from it. It is an excellent way to reduce customer support interaction and to improve customer retention.
- Coordinate new installation, validation and customer training.
- Created protocols to facilitate effective customer training and to inspire customers' confidence in BC products, contributing to increased sales.
10. Customer Sites
The site used by your customers to have access to your system or program is called a customer site.
- Performed customer site visits to ensure proper use of the product as well as to improve business relationships.
- Traveled with Sales Team to customer sites as the technical expert for SPEX SP Products.
11. CRM
CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.
- Use both our include CRM and other mean for prospecting new accounts and increasing sales.
12. Customer Feedback
Customer feedback is the information, insight provided by a customer orally, in writing, or online form about their experiences with a company's product or services. Customer feedback is aimed to convey certain facts that the customers face when using the manufacturer's products, and in turn help the product, customer, and marketing teams understand where there is room for improvement. It may be positive, negative, or neutral, but it is very important for the growth of a business.
- Partnered with product development managers to upgrade software and implement feature changes based on customer feedback.
- Maintained accurate records of work performed, customer feedback, test results and resolution reports.
13. Trade Shows
- Developed new marketing materials used for trade shows and conferences to promote new products and technologies.
- Attend annual trade shows, representing the company in trade show booth and other venues/sessions.
14. Pre Sales
- Implemented Applications pre sales initiative, resulting in growth of new client base.
15. Technical Presentations
- Assisted the sales group to make technical presentations and demonstrations to customer groups with broad technical background and expertise.
- Prepared technical presentations and publications describing new product developments and results from collaborative research studies with academic and industrial partners.
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Lisa Cuchara Ph.D.
Professor of Biomedical Sciences, Quinnipiac University
Also being a good steward towards science and being willing and able to communicate not just with peers as we are trained, but also with the public, the politicians, the board members. John Holdren*, stated that Scientists should be tithing at least 10 percent of their time to public service ... including activism. In the ever growing science denialism that is happening in our country being able to communicate science with the public is important. As Peter Hotaz states, "Anti-science propaganda is "killing Americans in unprecedented numbers,""
*Holdren is an American scientist who served as the senior advisor to President Barack Obama on science and technology issues through his roles as assistant to the president for science and technology, director of the White House Office of Science and Technology Policy, and co-chair of the President's Council of Advisors on Science and Technology and a Research Professor in Harvard University's Kennedy School of Government
List of application scientist skills to add to your resume
The most important skills for an application scientist resume and required skills for an application scientist to have include:
- Diagnostics
- Technical Support
- Sample Preparation
- Application Support
- Customer Service
- Next-Generation Sequencing
- Customer Support
- Data Analysis
- Customer Training
- Customer Sites
- CRM
- Customer Feedback
- Trade Shows
- Pre Sales
- Technical Presentations
- Customer Satisfaction
- LC/MS
- Product Line
- PCR
- GMP
- Experimental Design
- Technical Issues
- Product Demonstrations
- Method Development
- NGS
- C++
- RNA
- DNA
- R
- Training Courses
- Liquid Chromatography
- HPLC
- Cell Culture
- Elisa
- Applications Development
- Immunoassay
- Mass Spectrometers
- FDA
- Drug Discovery
- Product Development
- Training Materials
- GC
- Sops
- Electrophoresis
- Extraction
- Data Collection
Updated January 8, 2025