What is an application technical support and how to become one

Key steps to become an application technical support

1. Explore application technical support education requirements

   Most common application technical support degrees

   Bachelor's

   61.7 %

   Associate

   18.0 %

   Master's

   9.8 %

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2. Start to develop specific application technical support skills

   Skills	Percentages
   Java	36.64%
   Technical Support	10.75%
   Linux	8.50%
   Application Support	5.46%
   Oracle Sql	4.05%

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3. Complete relevant application technical support training and internships

   Accountants spend an average of 3-6 months on post-employment, on-the-job training. New application technical supports learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as an application technical support based on U.S. Bureau of Labor Statistics data and data from real application technical support resumes.

4. Research application technical support duties and responsibilities

   • Manage new client acclimation and training on ERP software.
   • Manage and resolve technical issues pertaining to UNIX operating system and applications.
   • Lead technical operations for an innovative workforce virtualization movement, including initial design and improvement of technical systems and processes.
   • Maintain existing macro, VBA, Emue/Olie, FTP scripts.

5. Apply for application technical support jobs

   Now it's time to start searching for an application technical support job. Consider the tips below for a successful job search:

   1. Browse job boards for relevant postings
   2. Consult your professional network
   3. Reach out to companies you're interested in working for directly
   4. Watch out for job scams