Applications engineering manager job description

James River Insurance is an excess and surplus lines segment of James River Group Holdings, Ltd. and operates on an approved non-admitted basis in 50 states and Washington, DC. Since 2003, James River has provided thousands of commercial property and casualty customers with innovative and creative solutions for particular insurance needs.

At James River Insurance, we are committed to providing a stable and rewarding work environment supported by our Core Values and Guiding Principles: Integrity, Accountability, Innovation, Customer Service, Communication, and Teamwork. We are proud of our recent national recognition as a 2022 and 2021 Top Workplaces USA awards.

James River Group Holdings, Ltd. is a Bermuda-based insurance holding company which owns and operates a group of specialty insurance and reinsurance companies. The Company operates in three specialty property-casualty insurance and reinsurance segments: Excess and Surplus Lines, Specialty Admitted Insurance and Casualty Reinsurance. The Company tends to focus on accounts associated with small or medium-sized businesses in each of its segments. Each of the Company's regulated insurance subsidiaries are rated "A-" (Excellent) by A.M. Best Company.

Job Summary

The Manager, Application Engineering manages a team of Application Developers to ensure that application development team supports, enforces, and integrates best practices and technology standards across the enterprise. The Manager, Application Engineering understands IT priorities and technological challenges, aligns team resources appropriately, develops solutions, and ensures project completion.

Duties and Responsibilities

• Continuously exhibit and uphold Core Values of Integrity, Accountability, Communication and Teamwork, Innovation and Customer Service

• Ensure that project and department milestones and goals are met

• Interview, select and train new employees

• Lead team through obstacles and time constraints to overcome barriers and successfully deliver results

• Responsible for day-to-day tactical team decisions

• Work with direct reports to collaboratively establish development plans

• Provide employee feedback through regular check-ins and writing and delivering performance reviews

• Participate in PI and sprint planning to establish agreed upon delivery schedule

• Establish and enforce software development standards

• Coordinate work with the enterprise architecture team

• Stay abreast of current technology trends and capabilities shaping functional area and incorporate findings into recommendations and strategic planning

• Approve architectural and technical documentation prior to project development initiation when appropriate

• Drive entrepreneurial attitudes within the development team that seek out areas of programmatic and automation improvement

• Evaluate and assign Service Desk tickets and escalate to IT leadership where appropriate

• Assist with team budgeting

• Perform code check in and create all required documentation prior to production releases

• Monitor production releases and ensure appropriate staffing levels are available for support

• Adhere to all IT and SOX Controls

Knowledge, Skills and Abilities

• Demonstrated ability to lead, motivate, influence, and mentor staff

• Ability to set clear expectations, effectively monitor progress, provide constructive feedback and guidance, and hold staff accountable

• Advanced to expert proficiency in some or all skills listed below:

o Packaged software configuration and support: Guidewire

o IDE’s: Visual Studio, Microsoft SQL Server Management Studio, PLSQL Developer

o API’S: Creating API’s, Connecting to API’s, Versioning API’s, Creating Secure API Communications, Debugging API’s

o DATABASE DEVELOPMENT: SQL Server, RavenDB

o PROGRAMMING LANGUAGES: C#, JavaScript, TypeScript, T-SQL, PLSQL, HTML, CSS

o PLATFORMS & TOOLS: Microsoft Software Development Stack & other Office tools, Postman, Fiddler, AZURE DevOps

o Concepts (design patterns, data structures): N-Tier Architecture, Object Oriented Programming, RESTful API’s, Strategy Pattern, MVC, Relational Database Design, Inversion of Control

o Data Stores: SQl Server, RavenDB, Excel spreadsheets, CSV files

o JS Frameworks: Angular, Sencha

• Strong knowledge of the P&C insurance industry

• Knowledge of IT Controls and SOX Compliance

• Research, analysis and problem-solving skills

• Ability to exercise sound judgement in making critical and complex decisions

• Ability to build effective relationships with business partners and influence decisions

• Ability to convey technical process information in a clear and concise manner

• Ability to manage multiple tasks and projects effectively

• Ability to identify and make process and procedure improvement recommendations

• Ability to develop an operational plan that aligns with and supports the overall business goals

• Strategic thinker with creative problem-solving abilities

• Continuous learning style

• Active listening skills

• Excellent written and verbal communication skills

Experience and Education

• High School Diploma required

• Bachelor’s Degree in related field (IT, IS, Computer Science) preferred, or equivalent combination of education, training and experience required

• Advanced Degree in related field (IT, IS, Computer Science) preferred

• Minimum of one year of people management experience (supervision, mentor, lead) required

• Minimum of five years of related experience in an individual contributor role (software development/engineer experience within data analytics, business intelligence or application development using Microsoft technologies) required

• Certifications (MS Certified, Azure Data Engineer Associate) preferred

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MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. Learn More:

MathWorks is seeking a manager to lead our team of customer-facing application engineers that focus on computational finance. The team works with financial companies to understand their technical challenges and propose solutions that use MathWorks software. They support various segments, including asset management, risk analysis, actuarial, and economic analysis.

Day-to-day activities for the team include customer meetings, delivering technical presentations, demoing software, leading software evaluations, and building proof-of-concepts. Internally, the team works closely with Sales, Marketing, and Development on plans and strategy. Success is measured by customer adoption and revenue.

The ideal candidate has management experience, a background in computational finance, and knows MathWorks products. But if you are passionate, we can work with you. This is a pre-sales customer facing role so you must have strong motivation to be customer-facing. Previous customer-facing or pre-sales experience is a plus.

This position is located in Natick, MA. There is an opportunity to travel, mostly to financial hubs such as New York city or Toronto.

MathWorks nurtures growth, appreciates diversity, encourages initiative, values teamwork, shares success, and rewards excellence.
You will have a mixture of management and individual contributor responsibilities.
Management Responsibilities:
Lead the Finance Application Engineering team. Set team goals, develop team plans, and oversee their execution. Assign AEs to day-to-day sales opportunities and activities. Coach team on technical and business skills. Provide opportunities for growth. Work closely with Sales and Marketing. Other routine management responsibilities (hiring, annual reviews, merit, etc.)
Individual Contributor Responsibilities:
Execute customer engagements (e.g., deliver presentations and demos, conduct meetings, run deep technical engagements). Build trusted relationships with customers. Identify strategic customers and formulate plans to engage with them. Develop compelling demos and presentations for their customers (by working with Sales and Marketing).
BS, MS, or PhD in finance, engineering, computer science, mathematics, sciences or related field. Experience in the finance services industry. Experience in asset management, risk analysis, actuarial science, or econometrics analysis. Working knowledge of financial modeling and regulatory requirements. Customer facing experience. Strong understanding of MATLAB is preferred. Knowledge of Python, R, C/C++, or Java is preferred.
A bachelor's degree and 7 years of professional work experience (or equivalent experience) is required. 2 years management experience is required.

With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description

At Discover, be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee-focused as it is on its customers and is consistently awarded for both. We're all about people, and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.

As a Manager Application Engineering , you will be responsible for the technical development of software engineering staff within a Discover application development area while using your technical expertise to drive vision into action and results.

Responsibilities

• Guide and drive teams to efficient engineering solutions for achieving iterative business deliverables, this will include but not limited to designing system architecture, writing code or providing out of box solutions with POC.
• Question the status quo and strive to establish the right engineering culture and mindset. Encourage teams to own the product and create engineering solutions focusing on customer needs.
• Leads and utilizes highly technical skills to contribute as an engineer within a product team designing, developing code and maintaining quality technology solutions for a product or set of products including developing own subject matter expertise. Demonstrated experience in multiple software languages, modern software methods, CI/CD, cloud, and automated testing.
• Hire, retain and lead high-functioning, diverse group of engineering professionals, establishing clear objectives and key results, developing consistent set of practices and process across the team, and driving towards resolution of challenging problems. This includes all performance management aspects of leading the engineers including acquiring and providing 360 feedback and administering reviews. Manages software ownership and development from initial concept through continuous improvement.
• Mentor and lead a staff of engineers in both technical and soft skills to craft a team of highly technically competent, consistent, thoughtful and customer-centric technology experts. This includes ensuring the group is adhering to principles of engineering excellence within their technical domain, applying consistency of technical execution, sharing common practices and challenges within the team, and fostering a culture of excellence and continuous learning within the team.
• Lead and shape the technical vision within their domain and be an essential member of leadership team including acting as a leader in the Discover engineering community affecting and advancing the architecture across the company and ensuring adherence to all regulatory, compliance and audit requirements. This includes defining how technical work should be done, selecting appropriate tools, defining technology, quality, experience and implementation standards and practices within own technical domain.

Minimum Qualifications

At a minimum, here's what we need from you:

• Bachelor's Degree - Computer Science or related
• 6+ years Information Technology, Software Engineering or Related

Preferred Qualifications

Bonus Points If You Have:

• 2+ years People Leadership
• Hands on experience with Object Oriented programming (hands on experience with Java Development)
• Experience with React/front end development is a plus
• Experience with containers and container platform is a plus
• Experience with designing architecture

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What are you waiting for? Apply today!

All Discover employees place our customers at the very the center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

The same way we treat our employees is how we treat all applicants - with respect. Discover Financial Services is an equal opportunity employer (EEO is the law). We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover.