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Assistant area manager skills for your resume and career

Updated January 8, 2025

5 min read

Quoted experts

Dr. Timothy Edwards,

Bruce Heiman Ph.D.

Below we've compiled a list of the most critical assistant area manager skills. We ranked the top skills for assistant area managers based on the percentage of resumes they appeared on. For example, 11.2% of assistant area manager resumes contained safety procedures as a skill. Continue reading to find out what skills an assistant area manager needs to be successful in the workplace.

15 assistant area manager skills for your resume and career

1. Safety Procedures

Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.

Here's how assistant area managers use safety procedures:

Performed tasks according to established safety procedures to reduce injuries and equipment damages.
Enhance current operating fire safety procedures and make recommendations.

2. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how assistant area managers use sales floor:

Engaged customers in an upbeat and friendly manner while assisting them on the sales floor.
Ensured associates maintain a neat and orderly sales floor to amplify sales.

3. Loss Prevention

The steps taken by a business to prevent theft is called loss prevention. There are multiple methods for loss prevention for example usage of automated cash handling, secure physical location, product security staff buy-in, and attentive customer service.

Here's how assistant area managers use loss prevention:

Led efforts to control and reduce store shrink through loss prevention awareness and compliance.
Facilitated loss prevention by implementing bag checks at gate whenever leaving store.

4. Cleanliness

Here's how assistant area managers use cleanliness:

Cut where necessary without interrupting excellent Guest Service, Quality, Service, and Cleanliness.
Supervised the maintenance and cleanliness of departments.

5. OSHA

Here's how assistant area managers use osha:

Scheduled and lead safety meetings par OSHA regulations.
Conducted operational reviews for facility appearance and maintenance resulting in consistently outstanding OSHA, local health inspections, and safety reviews.

6. Customer Inquiries

Here's how assistant area managers use customer inquiries:

Monitored and analyzed customer satisfaction, developed and implemented training programs, and established policies for customer inquiries and inbound/outbound sales.
Manage busy call center fielding customer inquiries and concerns, successfully manage customer expectations evidenced by impeccable customer service reviews.

7. CPR

Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.

Here's how assistant area managers use cpr:

Marked by achieving district s top shrink and performance (e.g., CPR) rates.
Performed general/emergency first aid and CPR.

8. Inventory Control

Here's how assistant area managers use inventory control:

Performed daily operation of rentals, sales, equipment maintenance, repairs, and inventory control based on sales.
Maintain a complete and thorough understanding of inventory control and order processing in a Fulfillment Center.

9. Financial Statements

A financial statement is a report of an individual or a company that includes all the information about the declared assets, the use of money, income, and also the contribution of shareholders over a certain period.

Here's how assistant area managers use financial statements:

Selected and marketed merchandise based on studying trends and departmental sales records, analyzed operating and financial statements for profitability ratios.
Developed marketing strategies through sales promotions display plans, attendance at educational and corporate workshops, and analysis of financial statements.

10. Safety Standards

Here's how assistant area managers use safety standards:

Monitor actions of staff and customers to ensure that health and safety standards and regulations areobeyed.
Conducted inspections of facilities and operations to verify compliance with occupational safety standards and regulations.

11. Sales Associates

Here's how assistant area managers use sales associates:

Supervised and directed sales associates.
Managed operations with six departments, with an international staff of 20 sales associates and 3 supervisors.

12. Store Sales

Here's how assistant area managers use store sales:

Monitored store sales and payroll performance of all stores and initiate action plans if needed to achieve company standards.
Developed strategies to improve customer service, drive store sales, and increase profits.

13. Customer Complaints

Here's how assistant area managers use customer complaints:

Resolve customer complaints as well as handle customer claims such as damage to their vehicle and theft.
Prepared sales and customer relations reports by analyzing and categorizing sales information;identifying and investigating customer complaints and service suggestions.

14. Customer Relations

Here's how assistant area managers use customer relations:

Trained and supervised team resulting in an expert environment focused on customer relationships and production.
Maintain strong working relationship with current accounts by establishing strong customer relations and conducting weekly site visits.

15. Customer Satisfaction

Here's how assistant area managers use customer satisfaction:

Conducted motivational weight loss classes for customers, resulting in high levels of customer satisfaction and retention.
Researched, designed, and implemented data spreadsheets to improve customer satisfaction, communication, and performance.

What skills help Assistant Area Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on assistant area manager resumes?

Dr. Timothy Edwards

Professor, Interim Director, University of Arkansas at Little Rock

Writing and research skills. Analytical and critical thinking skills. Technical skills such as web design, graphic design, audio and video production skills. Employers are interested in potential employees knowledge, intelligence and skills.

What hard/technical skills are most important for assistant area managers?

Bruce Heiman Ph.D.

Professor of International Business, San Francisco State University

-Analytical skills (ability to gather data, clean it, analyze it, write-up results and present on what the meaning of the analysis suggests for action (the last one is most important--"what does it really mean?"

-Some experience and skills with coding in any language (at the moment, Python or C++ are preferred, though Ruby on Rails is also good)

-Deep spreadsheet skills (pivot tables and macros, as examples).

-Relational database skills, including programming (e.g., MySQL)

-Data mining

-AI/Machine Learning experience

What soft skills should all assistant area managers possess?

Bruce Heiman Ph.D.

Professor of International Business, San Francisco State University

-Languages beyond English (fluency in written and oral)

-Ability to work collegially in a diverse cultural setting

-Ability to identify good problems on which to work in a competent manner

-Ability/flexibility to interact/work productively with people who have serious constraints on their time owing to other work or personal commitments/issues

-Some of my answers to Q1 above would also apply here

What assistant area manager skills would you recommend for someone trying to advance their career?

Steve Wages Ph.D.

Director, Cloverdale Center for Youth and Family, Faulkner University

I recommend they use this time to fill in the gaps, no pun intended, in their program of studies by expanding their knowledge base. All educational programs have gaps in the training, content areas which are not addressed adequately. For example, my counseling program was highly regarded, yet I had little to no content related to aging studies, parenting, or personal finances, etc. Further, the content of counseling programs is problem-centered or remedial, conceptually focused on tertiary prevention.

Consequently, graduates are not exposed to a large body of research and literature related to human development, individual wellness, and family strengths which would greatly inform and enhance their assessment and intervention strategies employed in counseling. I believe the more we can do to strengthen our understanding of healthy individual and family wellness, the better equipped we will be to address unhealthy relationships and family dynamics. Put another way, being well grounded in primary and secondary prevention will further equip the pastoral counselor's efforts at intervention. Again, use this time to acquire relevant knowledge and content that most counseling programs do not address extensively.

What type of skills will young assistant area managers need?

Dr. Barbara Davis

William J. Atkins Dean, Centenary College of Louisiana

Analysis - Graduates will need to analyze situations, identify the best choices, and seek solutions with the highest benefit to the organization.

Creativity - Graduates will need to possess critical and creative thinking skills.

Flexibility - Graduates must remain flexible to succeed in a highly changing environment.

What technical skills for an assistant area manager stand out to employers?

Kerem Cakirer Ph.D.

Senior Lecturer, Indiana University Bloomington

The labor market is not so different than any market with demand and supply. The demand from employers will shift towards more technical (software, coding, computer language programming) and analytical (problem solving on your own) skills than social skills overall. Being capable of writing or/and understanding computer languages will be a must have skill in the very near future. Communication skills over online platforms or social media platforms will play a huge role when employers are making a hiring decision. The data supports that businesses are using more online platforms than ever. I am projecting that there won't be any business travels or on-site client meetings in the near future. Exceling in different types of software, and being able to learn a new one easily, will become more important than people skills in businesses. Employers will seek for candidates, who are capable of achieving tasks in a more off-site (outside the office) environment through a deadline, and who can utilize multiple different softwares at their hand to solve business problems. As far as how the hiring process would go, we might see employers using artificial intelligence to make hiring decisions over some online platform soon. Essentially, this means that the candidates will be assessed with a more quantitative measure than ever. An evaluation measure by the AI, which will take soft and digital skills more into account.My final words are: The pandemic is still a burden to the humankind but the world will prevail. This year could be the inception of a new era in terms of how businesses run.

Do you want to know more?

List of assistant area manager skills to add to your resume

The most important skills for an assistant area manager resume and required skills for an assistant area manager to have include:

Safety Procedures
Sales Floor
Loss Prevention
Cleanliness
OSHA
Customer Inquiries
CPR
Inventory Control
Financial Statements
Safety Standards
Sales Associates
Store Sales
Customer Complaints

Customer Relations
Customer Satisfaction
Increase Sales
Customer Service
Quality Service
Human Resources
Store Operations
Customer Retention
Inventory Management
POS
Disciplinary Actions
RAN
Training Programs

Bank Deposits
Sales Reports
Dealer Relationships
Credit Quality
Performance Reviews
Performance Evaluations
Customer Issues
Sales Volume
Incentive Programs
AGM
Credit Authority

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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