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Assistant business manager skills for your resume and career

Updated January 8, 2025

5 min read

Quoted experts

Xu Zhang Ph.D.,

Nina Woodard

Assistant business manager example skills

Below we've compiled a list of the most critical assistant business manager skills. We ranked the top skills for assistant business managers based on the percentage of resumes they appeared on. For example, 25.5% of assistant business manager resumes contained customer service as a skill. Continue reading to find out what skills an assistant business manager needs to be successful in the workplace.

15 assistant business manager skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how assistant business managers use customer service:

Developed company's first specialist-training program to ensure competency and consistent customer service relations and employee confidence.
Maximized sales profit by providing exceptional customer service with customized solutions depends on customer's financial needs.

2. Yardi

Yardi is a tech company that creates solutions for land management and real estate firms of all sizes. Land security, marketing, industrial applications, elder care, and finances are also covered by the company's tech suites. Yardi offers customised land management tools and wealth management applications for all commercial property verticals, giving owners, developers, buyers, and other stakeholders access to data tailored to their individual needs.

Here's how assistant business managers use yardi:

Used Yardi Voyager for rent collection, delinquency collection, managing Deposit Accounting etc.
Collected, deposited, and posted all rent into Yardi.

3. Market Research

Market research is a collective effort to collect information related to a consumer's needs and wants. It is a systematic approach that involves recording and analysis of both qualitative and quantitative data. Market research helps a business to identify a target market correctly and identify the gaps in potential consumer's expectations.

Here's how assistant business managers use market research:

Initiated market research efforts at local military base and generated market comparison reports.
Provided lease administration, market research analysis.

4. Sales Associates

Here's how assistant business managers use sales associates:

Help train our sales associates to ensure a 33% or higher closing ratio for the community.
Coached and developed sales associates to reach personal and clinic goals.

5. Resident Functions

Here's how assistant business managers use resident functions:

Facilitate rent and delinquency collections, accommodate resident requests, and coordinate resident functions.
Initiated marketing ideas while assisting in coordinating resident functions and community notifications.

6. Process Payroll

Here's how assistant business managers use process payroll:

Process payroll for employees on a bi-weekly basis.
Prepare time cards, forms for payroll processing, .process payroll.

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7. PowerPoint

Here's how assistant business managers use powerpoint:

Prepared PowerPoint presentations to inform business strategies on a national level.
Assisted with Technical Writing on Brochures, Catalogues, Packagings, PowerPoint Presentations, Product Booklets.

8. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how assistant business managers use product knowledge:

Ensured that each customer receives outstanding service by providing a sincere and friendly environment, and maintaining solid product knowledge.
Provided honest and confident feedback to customers regarding products with extensive product knowledge and training.

9. Business Operations

The operations that carry out the inner working of an organization are called business operations. From creating products, to marketing them, business operations play a vital role in every step.

Here's how assistant business managers use business operations:

Supervised daily business operations and provided administrative support to doctors and staff.
Managed the daily business operations of a professional medical group.

10. Bank Deposits

Any money that a customer chooses to leave with their bank account is a deposit. Deposits can vary in amounts and different banks have limits on the deposits their customers can have as a minimum. Banks charge customers for deposits especially when a teller is used by the customer to deposit money into their account.

Here's how assistant business managers use bank deposits:

School accounts receivables, posting to accounts, follow-up with vendors and making bank deposits.
Prepared expense reports and bank deposits, resident monthly statements and managed all employee files.

11. Financial Reports

Here's how assistant business managers use financial reports:

Produced and submitted regular financial reports.
Maintained Management Information System (MIS) and other important financial reports such as, Daily Activity Reports (DAR).

12. Sales Reports

A sale report also known as the sales analysis report provides an overview of the situation of the sales within a company. It reveals various trends occurring in the sales numbers over a certain period. It also analyses the steps of the sales funnel, projects areas for improvement along with the performance of sales executives.

Here's how assistant business managers use sales reports:

Reviewed all inventory and sales reports and recommendations regarding reprint quantities.
Presented weekly confidential sales reports.

13. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how assistant business managers use human resources:

Handled all responsibilities associated with payroll and human resources.
Managed Human Resources and Workers Compensation and Benefits.

14. Cash Control

Here's how assistant business managers use cash control:

Submit supporting documentation to cash control unit to initiate insurance and patient refunds process.
Ensured Front Office associates follow proper cash control procedures.

15. Financial Data

Here's how assistant business managers use financial data:

Research, compile and analyze financial data for the preparation of budgets, reports, and various management requests.
Served as point of contact and assisted other departments with obtaining accurate financial data for their use.

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What skills help Assistant Business Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on assistant business manager resumes?

Xu Zhang Ph.D.

Chair, Farmingdale State College

I believe the most important attributes employers seek on a resume remain the same-problem solving skills, team work skills, analytical/quantitative skills, verbal and written communication skills. However, given the pandemic or any other unexpected shock to work environment, how to quickly and efficiently adapt to new work modes can be a very valuable attribute standing out on resume.

What assistant business manager skills would you recommend for someone trying to advance their career?

Nina Woodard

Senior Career Development Specialist, Belmont University

For entertainment, digital marketing and content creation skills are critical. Even if a role isn't specifically connected to digital marketing, social media is almost always involved in most entry-level roles. We strongly encourage students and recent graduates to learn basic graphic design platforms, video editing and audio editing. Learning how to maximize impact on social media platforms such as YouTube, Instagram or TikTok is also a worthy investment of time. There's a wide range of self-paced training resources online, many available for free or at reduced costs for students.

What type of skills will young assistant business managers need?

Patrick Scott Ph.D.

Assistant Professor of Economics, Louisiana Tech University

I think the importance of critical thinking and reasoning skills cannot be overstated enough. In this area, economics shines. Additionally, analytical and quantitative skills are more important than ever. Businesses continue to make the shift towards data-driven decision making. The ability to quickly analyze data and correctly assign an interpretation or meaning to that data is an important job market skill. With just a little bit of economic intuition, combined data science skills, business economics majors are uniquely positioned for success in the job market of tomorrow.

What technical skills for an assistant business manager stand out to employers?

Dr. Mary Kern Ph.D.

Associate Professor, Zicklin School of Business at Baruch College - City University of New York

- Clearly, the ability to use different forms of communication technology has become key, and as these forms evolve rapidly, employers are look for an ability to adapt, adopt, and teach them to their colleagues.

- Evidence-based management and decision-making are playing a much larger role in organizations, and thus the ability to work with quantitative data to understand situations and to help make decisions is crucial.

Do you want to know more?

List of assistant business manager skills to add to your resume

The most important skills for an assistant business manager resume and required skills for an assistant business manager to have include:

Customer Service
Yardi
Market Research
Sales Associates
Resident Functions
Process Payroll
PowerPoint
Product Knowledge
Business Operations
Bank Deposits
Financial Reports
Sales Reports
Human Resources
Cash Control
Financial Data
General Ledger

Purchase Orders
Background Checks
Journal Entries
Inventory Control
Front Desk
Resident Retention
Resident Relations
Accounts Receivables
Medicaid
Accounts Payables
Event Planning
Medicare
Expense Reports
Evictions
Customer Complaints
Delinquent Accounts

Travel Arrangements
Rent Collection
Fixed Assets
QuickBooks
ADP
Financial Transactions
Business Development
Business Accounts
Bank Accounts
Administrative Functions
Local Businesses
EEO
Bank Reconciliations
Rental Payments
Inventory Management
Credit Applications

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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