Assistant front end manager job description
Updated March 14, 2024
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Example assistant front end manager requirements on a job description
Assistant front end manager requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in assistant front end manager job postings.
Sample assistant front end manager requirements
- Bachelor's degree in business management or related field.
- Minimum 5 years of experience in a management position.
- Familiarity with front end development practices.
- Strong understanding of customer service principles.
- Proficiency in MS Office applications.
Sample required assistant front end manager soft skills
- Excellent problem-solving and organizational abilities.
- Outstanding communication and interpersonal skills.
- Ability to motivate and lead a team.
- Ability to work in a fast-paced environment.
- Strong attention to detail.
Assistant front end manager job description example 1
Weis Markets assistant front end manager job description
SUMMARY OF JOB
Provides leadership in operation of front-end by directing and managing associates, orders supplies, monitors front-end cash management functions and implements merchandising initiatives that satisfies customer demand and maximizes profits.
SUPERVISORY RESPONSIBILITY
Supervises front-end associates including cashiers, parcel pick-up, front-end monitors, and scan coordinator. Also responsible for the office and courtesy clerks. Specific number of associates depends on store size.
RESPONSIBILITIES
1. Schedules and directs front-end personnel to effectively utilize available resources to maximize store profits.
2. Directs flow of customers to ensure effective front-end operation, including prompt, friendly and efficient customer service.
3. Monitors and controls department costs to improve operations and increase profitability. Responsible for front-end cash control and security procedures to identify and prevent cash losses.
4. Directs, oversees and evaluates training programs of front-end associates to reduce turnover, increase morale and department efficiency while controlling labor costs.
5. Assists Store Manager in identifying and interviewing candidates for hire. Ensures that new hire paperwork is complete and accurate. Knowledgeable on payroll administration. May cooperate with HR/Payroll Coordinator on new hire orientation.
6. May assume role of safety director. Responsible for various OSHA reports and logs, hazardous communication training, assists Store Manager in investigating accidents, completing accident reports and communicating important safety and health information to associates.
7. May assume responsibility for total store operations, store opening or closing in absence of other managers.
8. Ensures company policies and procedures related to front-end operations are followed. Also monitors and checks bookkeeping required for PFMA and WIC certifications. Enforces and adheres to company and legal regulations concerning tobacco and alcohol sales.
9. Focuses on continuously improving areas of customer service and implements changes to increase satisfaction and efficiencies. Resolves customer complaints in pleasant, professional manner. Trains associates in procedures for handling complaints. Provides leadership in customer service being an example of high customer service.
10. Ensures smooth function of department and store by cooperating with co-workers and superiors. Responsible to continuously improve job performance
11. At times also performs duties of staff as required.
Job Qualifications
EDUCATION AND EXPERIENCE
High school education or equivalent. At least 2 years experience in cash office. Some experience working in front-end operations. Associate degree or a 4 year college degree in business or a related field desirable.
KNOWLEDGE, SKILLS
Good interpersonal, communication and problem solving skills. Ability to read and understand profit and loss statements. Leadership and delegation skills. Be visually aware of surroundings i.e., handling of currency, store sales, cash reports, security, and customer needs. Must have knowledge of computers and other front-end equipment. Ability to multi-task.
PHYSICAL REQUIREMENTS
Hearing Standing for extended periods & walking
Lifting and carrying (35lbs) Sight or peripheral vision
Bending, reaching and grasping Communications (both verbal & written)
Operating all front-end equipment Some tolerance for stress
Telephone usage
WORKING CONDITIONS
Works in front-end of store. Ongoing interaction with associates and customers in fast paced environment. Will stand for long periods of time.
Provides leadership in operation of front-end by directing and managing associates, orders supplies, monitors front-end cash management functions and implements merchandising initiatives that satisfies customer demand and maximizes profits.
SUPERVISORY RESPONSIBILITY
Supervises front-end associates including cashiers, parcel pick-up, front-end monitors, and scan coordinator. Also responsible for the office and courtesy clerks. Specific number of associates depends on store size.
RESPONSIBILITIES
1. Schedules and directs front-end personnel to effectively utilize available resources to maximize store profits.
2. Directs flow of customers to ensure effective front-end operation, including prompt, friendly and efficient customer service.
3. Monitors and controls department costs to improve operations and increase profitability. Responsible for front-end cash control and security procedures to identify and prevent cash losses.
4. Directs, oversees and evaluates training programs of front-end associates to reduce turnover, increase morale and department efficiency while controlling labor costs.
5. Assists Store Manager in identifying and interviewing candidates for hire. Ensures that new hire paperwork is complete and accurate. Knowledgeable on payroll administration. May cooperate with HR/Payroll Coordinator on new hire orientation.
6. May assume role of safety director. Responsible for various OSHA reports and logs, hazardous communication training, assists Store Manager in investigating accidents, completing accident reports and communicating important safety and health information to associates.
7. May assume responsibility for total store operations, store opening or closing in absence of other managers.
8. Ensures company policies and procedures related to front-end operations are followed. Also monitors and checks bookkeeping required for PFMA and WIC certifications. Enforces and adheres to company and legal regulations concerning tobacco and alcohol sales.
9. Focuses on continuously improving areas of customer service and implements changes to increase satisfaction and efficiencies. Resolves customer complaints in pleasant, professional manner. Trains associates in procedures for handling complaints. Provides leadership in customer service being an example of high customer service.
10. Ensures smooth function of department and store by cooperating with co-workers and superiors. Responsible to continuously improve job performance
11. At times also performs duties of staff as required.
Job Qualifications
EDUCATION AND EXPERIENCE
High school education or equivalent. At least 2 years experience in cash office. Some experience working in front-end operations. Associate degree or a 4 year college degree in business or a related field desirable.
KNOWLEDGE, SKILLS
Good interpersonal, communication and problem solving skills. Ability to read and understand profit and loss statements. Leadership and delegation skills. Be visually aware of surroundings i.e., handling of currency, store sales, cash reports, security, and customer needs. Must have knowledge of computers and other front-end equipment. Ability to multi-task.
PHYSICAL REQUIREMENTS
Hearing Standing for extended periods & walking
Lifting and carrying (35lbs) Sight or peripheral vision
Bending, reaching and grasping Communications (both verbal & written)
Operating all front-end equipment Some tolerance for stress
Telephone usage
WORKING CONDITIONS
Works in front-end of store. Ongoing interaction with associates and customers in fast paced environment. Will stand for long periods of time.
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Assistant front end manager job description example 2
Price Chopper Supermarkets-Market 32 assistant front end manager job description
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**Date:** Sep 25, 2022
**Location:** Hopkinton, MA, US
**Company:** The Golub Corporation
**SUMMARY**
Responsible to ensure each Front End associate provides fast, friendly, and efficient customer service. Responsible for overseeing the entire Front End operation of the store to include customer checkout (registers, scanning, and service), bottle return, cleaning of the break room and restrooms, and the parking lot and sidewalk area of store operations. Ensures all front end policies and procedures are adhered to at all times. Assists the Customer Service Manager to ensure that all company programs are communicated to and adhered to by all Front End associates.
**ESSENTIAL DUTIES AND RESPONSIBILITIES**
Include the following. Other duties may be assigned. Responsible for ensuring that the highest level of customer service and courtesy is provided at all times. Consistently work within company 5S efficiency standards. Ensure each associate asks each customer for an AdvantEdge Card. Ensure each associate smiles, acknowledges our customers at the beginning and end of each transaction. Ensure each associate is aware of shrink-related items and how to control. Responsible for training and supervising all cashiers, bottle associates and service clerks. Schedule associates and performs other administrative-like duties. Maintain cashier controls and security in accordance with company policies and procedures. Ensure cash controls and over/short policies are adhered to. Ensure an adequate level of supplies necessary to operate the Front End area of the store and to maintain expense control. Responsible for cash control of all media's collected at registers, according to company policies and procedures. Maintain detailed and accurate cashier log books to provide audit information necessary in accordance with company regulations. Responsible to assist the Customer Service Manager in the maintenance of all Front End expenses (i.e.: payroll, cashier over/shorts, etc). Ensure that all customer orders are rung accurately, efficiently and in accordance with all corporate policies and procedures. Responsible for ensuring that all pricing errors are recorded on a timely basis. Ensure that the Front End operation is kept neat, safe, clean and in accordance with all company and state sanitation regulations. Maintain a neat, clean and organized workstation, according to 5S standards, at all times. Ensure that all Front End merchandising racks (i.e.: cigarettes and candy) have adequate levels of merchandise and are kept neat and clean. Ensure that all Front End associates consistently work within company efficiency standards. Perform other related duties as assigned by management and adhere to all company policies and procedures.
**MINIMUM QUALIFICATIONS**
Must be at least 18 years of age. Satisfactory Performance Reviews. Strong Organizational skills and ability to multi-task. Ability to manage others and demonstrate follow-through to achieve desired results and objectives. Strong communication skills. Basic Literacy. Basic Computer Skills.
**EDUCATION AND EXPERIENCE**
High School Diploma or equivalent. 1-3 years related experience
**PHYSICAL REQUIREMENTS**
Exposure to Cold Environment Occasional 1-3 Hours
Exposure to Hot Environment Occasional 1-3 Hours
Bending Constant 5-8 Hours
Walking Constant 5-8 Hours
Standing Constant 5-8 Hours
Sitting Occasional 1-3 Hours
Squatting/Kneeling Constant 5-8 Hours
Grasping/Finger Movement & Dexterity- Left/Right Hands Constant 5-8 Hours
Twisting Constant 5-8 Hours
Pivoting Constant 5-8 Hours
Lifting Occasional 1-3 Hours up to 75lbs
Pushing/Pulling Frequent 3-5 Hours up to 75lbs
Lifting Frequent 3-5 Hours up to 50lbs
Lifting Occasional 1-3 Hours up to 25lbs
**OTHER PHYSICAL REQUIREMENTS**
May be responsible to push/pull up to 250 pounds on uboats
Occasional repetitive motion of hand, wrist, arm and shoulder.
Frequent standing, walking, reaching and bending
**EQUIPMENT USED**
**EQUIPMENT USED**
Phone
Computer Applications
Calculator
Register
Cleaning tools, mop, broom, rake, and shovel
Floor Machine
**_*_** _Equipment used by a minor (under 18 years of age), please refer to The Equipment use by Minor Associates policy dated: June 2008._
Price Chopper/ Market 32 and the Golub Corporation does not discriminate against individuals on the basis of race, color, national origin, religion, sex, affection or sexual orientation, disability, age, marital status, liability for military service, status as a veteran, gender identity or expression, genetic information, pregnancy, and any other characteristic protected by applicable federal, state, or local laws.
**Nearest Major Market:** Boston
Apply now »
**Date:** Sep 25, 2022
**Location:** Hopkinton, MA, US
**Company:** The Golub Corporation
**SUMMARY**
Responsible to ensure each Front End associate provides fast, friendly, and efficient customer service. Responsible for overseeing the entire Front End operation of the store to include customer checkout (registers, scanning, and service), bottle return, cleaning of the break room and restrooms, and the parking lot and sidewalk area of store operations. Ensures all front end policies and procedures are adhered to at all times. Assists the Customer Service Manager to ensure that all company programs are communicated to and adhered to by all Front End associates.
**ESSENTIAL DUTIES AND RESPONSIBILITIES**
Include the following. Other duties may be assigned. Responsible for ensuring that the highest level of customer service and courtesy is provided at all times. Consistently work within company 5S efficiency standards. Ensure each associate asks each customer for an AdvantEdge Card. Ensure each associate smiles, acknowledges our customers at the beginning and end of each transaction. Ensure each associate is aware of shrink-related items and how to control. Responsible for training and supervising all cashiers, bottle associates and service clerks. Schedule associates and performs other administrative-like duties. Maintain cashier controls and security in accordance with company policies and procedures. Ensure cash controls and over/short policies are adhered to. Ensure an adequate level of supplies necessary to operate the Front End area of the store and to maintain expense control. Responsible for cash control of all media's collected at registers, according to company policies and procedures. Maintain detailed and accurate cashier log books to provide audit information necessary in accordance with company regulations. Responsible to assist the Customer Service Manager in the maintenance of all Front End expenses (i.e.: payroll, cashier over/shorts, etc). Ensure that all customer orders are rung accurately, efficiently and in accordance with all corporate policies and procedures. Responsible for ensuring that all pricing errors are recorded on a timely basis. Ensure that the Front End operation is kept neat, safe, clean and in accordance with all company and state sanitation regulations. Maintain a neat, clean and organized workstation, according to 5S standards, at all times. Ensure that all Front End merchandising racks (i.e.: cigarettes and candy) have adequate levels of merchandise and are kept neat and clean. Ensure that all Front End associates consistently work within company efficiency standards. Perform other related duties as assigned by management and adhere to all company policies and procedures.
**MINIMUM QUALIFICATIONS**
Must be at least 18 years of age. Satisfactory Performance Reviews. Strong Organizational skills and ability to multi-task. Ability to manage others and demonstrate follow-through to achieve desired results and objectives. Strong communication skills. Basic Literacy. Basic Computer Skills.
**EDUCATION AND EXPERIENCE**
High School Diploma or equivalent. 1-3 years related experience
**PHYSICAL REQUIREMENTS**
Exposure to Cold Environment Occasional 1-3 Hours
Exposure to Hot Environment Occasional 1-3 Hours
Bending Constant 5-8 Hours
Walking Constant 5-8 Hours
Standing Constant 5-8 Hours
Sitting Occasional 1-3 Hours
Squatting/Kneeling Constant 5-8 Hours
Grasping/Finger Movement & Dexterity- Left/Right Hands Constant 5-8 Hours
Twisting Constant 5-8 Hours
Pivoting Constant 5-8 Hours
Lifting Occasional 1-3 Hours up to 75lbs
Pushing/Pulling Frequent 3-5 Hours up to 75lbs
Lifting Frequent 3-5 Hours up to 50lbs
Lifting Occasional 1-3 Hours up to 25lbs
**OTHER PHYSICAL REQUIREMENTS**
May be responsible to push/pull up to 250 pounds on uboats
Occasional repetitive motion of hand, wrist, arm and shoulder.
Frequent standing, walking, reaching and bending
**EQUIPMENT USED**
**EQUIPMENT USED**
Phone
Computer Applications
Calculator
Register
Cleaning tools, mop, broom, rake, and shovel
Floor Machine
**_*_** _Equipment used by a minor (under 18 years of age), please refer to The Equipment use by Minor Associates policy dated: June 2008._
Price Chopper/ Market 32 and the Golub Corporation does not discriminate against individuals on the basis of race, color, national origin, religion, sex, affection or sexual orientation, disability, age, marital status, liability for military service, status as a veteran, gender identity or expression, genetic information, pregnancy, and any other characteristic protected by applicable federal, state, or local laws.
**Nearest Major Market:** Boston
Apply now »
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Updated March 14, 2024
Updated March 14, 2024