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Assistant lease manager skills for your resume and career

Updated January 8, 2025

4 min read

Quoted experts

Dr. Timothy Edwards,

Pieter Van Der Have

Below we've compiled a list of the most critical assistant lease manager skills. We ranked the top skills for assistant lease managers based on the percentage of resumes they appeared on. For example, 16.9% of assistant lease manager resumes contained customer service as a skill. Continue reading to find out what skills an assistant lease manager needs to be successful in the workplace.

15 assistant lease manager skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how assistant lease managers use customer service:

Utilized excellent customer service skills and calm demeanor to diffuse irate residents ensuring that residents needs were addressed appropriately and professionally.
Maintained office administrative functions and operations including property information, receptionist and customer service duties, and document preparation.

2. Rent Payments

Rent Payments are a fixed amount through a contract made by the tenant and the landowner in return for being able to live in the property. They are mostly done on monthly or weekly basis.

Here's how assistant lease managers use rent payments:

Schedule vendor appointments, collection accounts, accept rent payments, post rent payments, problem solving and troubleshooting.
Receive rent payments and post to the Rent Roll tracking system, prepare deposits and take to the bank.

3. Yardi

Yardi is a tech company that creates solutions for land management and real estate firms of all sizes. Land security, marketing, industrial applications, elder care, and finances are also covered by the company's tech suites. Yardi offers customised land management tools and wealth management applications for all commercial property verticals, giving owners, developers, buyers, and other stakeholders access to data tailored to their individual needs.

Here's how assistant lease managers use yardi:

Utilized On-site for qualification, Yardi Voyager for resident activity tracking and Microsoft Outlook.
Managed new application and renewal qualification process using Yardi.

4. Resident Retention

Here's how assistant lease managers use resident retention:

Focused on collection/delinquency efforts while controlling all leasing activity including weekly marketing, leasing, social media, and resident retention.
Develop and implement resident retention program, resident functions special promotions and monthly newsletter

5. Property Management

Property management is the regular oversight of commercial, residential, or industrial real estate by a third-party contractor. Property management includes the day-to-day care of the property, fixing minor and major issues, and monitoring the security of the property.

Here's how assistant lease managers use property management:

Developed advertising campaigns and constructed weekly print ads and other marketing materials for property management.
Participated in the completion and implementation of the Property Management Standard Operating Procedure Manual.

6. Evictions

Here's how assistant lease managers use evictions:

Prepared legal documents for court pertaining to residential evictions.
Prepared acquisitions for repairs and paperwork for evictions.

7. Background Checks

Here's how assistant lease managers use background checks:

Handled evaluation of a tenant to ensure that tenant falls within the guidelines of the apartment complex and performed background checks.
Processed new applications, performed credit and criminal background checks, showed apartments, and compiled weekly traffic and activity reports.

8. Bank Deposits

Any money that a customer chooses to leave with their bank account is a deposit. Deposits can vary in amounts and different banks have limits on the deposits their customers can have as a minimum. Banks charge customers for deposits especially when a teller is used by the customer to deposit money into their account.

Here's how assistant lease managers use bank deposits:

General office duties, heavy phones, planned all activities for residents, leased apartments, bank deposits and outside marketing.
Coded invoices and enter rental payments into the accounting system, preparing bank deposits, and processing security deposits.

9. Occupancy Rate

Here's how assistant lease managers use occupancy rate:

Established and implemented leasing goals and managed the lease expiration program to ensure the required occupancy rate was met.
Complete leasing packages, including move-in's and move-out's, and maintaining a 96%+ occupancy rate.

10. Process Applications

Here's how assistant lease managers use process applications:

Spearheaded all annual availability report, process applications for approvals.
Submitted process applications for final approval.

11. Apartment Homes

Here's how assistant lease managers use apartment homes:

Conducted scheduling of community renovations to property and apartment homes.
Leased luxury and independent senior living apartment homes.

12. Rent Collection

Here's how assistant lease managers use rent collection:

Helped owners maximize profitability by ensuring prompt rent collection, successful negotiation with vendors and fostering positive tenant relations.
Prepared daily and weekly reports, accounts payable and receivable, posted rent, rent collection and eviction.

13. Market Surveys

A market survey is an effort in gathering information whether in group or on an individual basis about the target market -- products/services, customers and their preferences, trends in market prices, experience and expectations, etcetera for business managers to know their target customers and maintain competitiveness.

Here's how assistant lease managers use market surveys:

Prepared market surveys, processed maintenance requests & coordinated social activities.
Market surveys, including university and local marketing conditions.

14. Apartment Community

An apartment community is a building or a group of buildings on the same property owned by a single owner, with at least one building containing three or more residential units. They contain many important rooms and features that are essential to the operation of the complex. The most important qualities of an apartment community are not always immediately apparent but only become obvious after one has lived for a long period of time.

Here's how assistant lease managers use apartment community:

General administration of 448 unit apartment community including all related management functions.
Provided tours of luxury apartments and apartment community to perspective renters.

15. Vacant Apartments

Here's how assistant lease managers use vacant apartments:

Assisted in the inspections of vacant apartments and takes appropriate actions to prepare them for leasing.
Scheduled site visits and showed vacant apartments as necessary and explains property rules and regulations.

What skills help Assistant Lease Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on assistant lease manager resumes?

Dr. Timothy Edwards

Professor, Interim Director, University of Arkansas at Little Rock

Writing and research skills. Analytical and critical thinking skills. Technical skills such as web design, graphic design, audio and video production skills. Employers are interested in potential employees knowledge, intelligence and skills.

What soft skills should all assistant lease managers possess?

Pieter Van Der Have

Chair, Construction and Building Sciences (CBS), Program Coordinator & Instructor, Facilities Management Programs, Weber State University

People skills are always important but have to be tempered by legal and fiscal accountabilities. In many cases, the p.m. may end up being a project manager responsible for managing contracts and contractors.

What hard/technical skills are most important for assistant lease managers?

Pieter Van Der Have

Chair, Construction and Building Sciences (CBS), Program Coordinator & Instructor, Facilities Management Programs, Weber State University

Up-to-date computer skills are certainly desirable. I don't necessarily recommend that a p.m. have plumbing or electrical skills, though a general understanding of building systems could frequently be very useful.

What assistant lease manager skills would you recommend for someone trying to advance their career?

Jaunelle Celaire

Chair, Professor of Voice, University of Alaska Fairbanks

Never stop learning! This may consist of going back to school, earning new certifications in your field of study, attending conferences and seminars, and making sure that your time management is always at its finest level of excellence.

What type of skills will young assistant lease managers need?

Dr. Barbara Davis

William J. Atkins Dean, Centenary College of Louisiana

Analysis - Graduates will need to analyze situations, identify the best choices, and seek solutions with the highest benefit to the organization.

Creativity - Graduates will need to possess critical and creative thinking skills.

Flexibility - Graduates must remain flexible to succeed in a highly changing environment.

Do you want to know more?

List of assistant lease manager skills to add to your resume

The most important skills for an assistant lease manager resume and required skills for an assistant lease manager to have include:

Customer Service
Rent Payments
Yardi
Resident Retention
Property Management
Evictions
Background Checks
Bank Deposits
Occupancy Rate
Process Applications
Apartment Homes
Rent Collection
Market Surveys
Apartment Community
Vacant Apartments
Lease Violations
Credit Checks

Customer Complaints
Late Fees
Onesite
Delinquent Accounts
Rental Applications
Lease Apartments
Resident Complaints
Tenant Complaints
HUD
Guest Cards
MRI
Telephone Inquiries
Credit Reports
Lease Contracts
Community Events
Rental Agreements
Renewal Notices

Property Tours
Model Apartments
Security Deposits
Product Knowledge
Move-Out Inspections
Unit Property
Lease Paperwork
Yardi Voyager
Resident Functions
General Administration
Lease Agreements
Resident Issues
Rental History
Maintenance Issues
Application Fees

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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