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Assistant manager/sales person skills for your resume and career
15 assistant manager/sales person skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Shift Supervisor* Supply auditing* Supply Ordering* Processing Accounts Receivable and Accounts Payable* Preparing and submitting daily deposits* Salesperson/Customer Service* Grill Operator* Cashier
- Delivered professional customer service resulting in high satisfaction ratings in representing the company.
2. Top Sales
- Top sales-southern territory maintenance agreements on major appliances
- Achieved my goal as top sales individual leading to bonus for the company at this location in more than 2 years.
3. Bank Deposits
Any money that a customer chooses to leave with their bank account is a deposit. Deposits can vary in amounts and different banks have limits on the deposits their customers can have as a minimum. Banks charge customers for deposits especially when a teller is used by the customer to deposit money into their account.
- Assisted in carrying out the overall fiscal operations of the store and in preparing, reconciling, and making bank deposits.
- Handle money, take bank deposits, pay employees, read PLN reports.
4. Sales Floor
The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.
- Merchandised product on sales floor to improve and maximize visual product appeal.
- Set up attractive visual advertising displays on the sales floor.
5. Sales Associates
- Train, develop, manage, and motivate sales associates using effective management techniques.
- Worked closely and well with other sales associates.
6. RAN
RAN stands for "revenue anticipation note," which refers to a practice where an organization (often the government) borrows money to support a specific project. When these funds are then repaid, the money given to the lenders comes from the profits generated by the business originally funded.
- Ensured that the concession stand was staffed, stocked, and ran smoothly.
- Managed employees made sure the store ran smoothly and efficiently.
7. Product Knowledge
Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.
- Conducted personal shopping appointments and provided expert product knowledge and current trends.
- Implemented programs geared towards time management and product knowledge.
8. Inventory Control
- Inventory Control including allocation to other locations, monitored and completed daily logs.
- Managed daily inventory control and annual physical inventory.
9. Inventory Management
- Assist with customers and inventory management
- Expanded territorial sales by 85% monthly Product Line/ shipment management Training and development / Hi- Volume Inventory management
10. Store Operations
- Assist manager in all areas of day-to-day store operations.
- Managed store operations and sales team.
11. POS
POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.
- Utilized exclusively Microsoft Office products, various POS systems as well as office machines to complete required daily tasks.
- Acquired vast knowledge of merchandise, equipment and POS system.
12. Customer Relations
- Developed customer relations resulting with positive sales.
- Assist the Office Manager with filtering calls, customer relations, problem solving, and payroll.
13. Retail Sales
Retail sales are the method to track consumer demand for finished goods by assessing the purchases of durable and non-durable products over a definite period. Data on retail sales is accumulated monthly by the U.S. Bureau of the Census.
- Hired, trained and managed retail sales teams of up to 10 employees.
- Retail sales for Major League Baseball merchandise.
14. Sales Reports
A sale report also known as the sales analysis report provides an overview of the situation of the sales within a company. It reveals various trends occurring in the sales numbers over a certain period. It also analyses the steps of the sales funnel, projects areas for improvement along with the performance of sales executives.
- Provided daily oral and written updates on warehouse inventory and sales reports to superiors.
- Conducted month end inventory, maintained and sent daily sales reports for head office.
15. Computer System
- Diagnosed and repaired various makes of computer systems, printers, and peripherals.
- Used sales software to locate parts and conduct sales with computer system.
What skills help Assistant Managers/Sales Person find jobs?
Tell us what job you are looking for, we’ll show you what skills employers want.
What skills stand out on assistant manager/sales person resumes?
Dr. Angela Woodland Ph.D.
Professor, Montana State University
What type of skills will young Assistant Manager/Sales People need?
Michael Mikitka
Executive Vice President, MHI – Material Handling Industry
By "people-related" skills, I mean the abilities associated with effective communication (listen and express ideas and direction) and the skills related to working independently and a team.
As for the interest to continually learn... from a technology, data, and equipment perspective, today's supply chain looks very different than it did 10-years ago. The willingness and ability to continually learn are essential for anyone in a leadership role.
As for flexibility and adapting...supply chain/logistics is as much about responding to disruption and demand as it is planning for it. There is a predictable demand (i.e., seasonal...everyone knows when back-to-school shopping begins). Then there is the unpredictable demand (i.e., power-outages, wildfires, pandemic) that impact market and the ability to operate. Candidates that express flexibility and problem-solving skills will be much sought-after.
List of assistant manager/sales person skills to add to your resume
The most important skills for an assistant manager/sales person resume and required skills for an assistant manager/sales person to have include:
- Customer Service
- Top Sales
- Bank Deposits
- Sales Floor
- Sales Associates
- RAN
- Product Knowledge
- Inventory Control
- Inventory Management
- Store Operations
- POS
- Customer Relations
- Retail Sales
- Sales Reports
- Computer System
- Salesperson
- Sales Process
- Customer Complaints
- Credit Card Transactions
- Store Sales
- Retail Store
- Sales Presentations
- Loss Prevention
- Customer Issues
- Customer Inquiries
- Customer Orders
- Customer Accounts
Updated January 8, 2025
