Assistant store manager & merchandise manager job description

Assistant Store Manager - Merchandising - (22010587) Description Primarily responsible for freight processing and merchandising functions within the store and is accountable for merchandising and storeroom organization standards. Leads, directs, and at times, actively participates in various aspects of the merchandising process, including freight prep, truck unload, stocking, re-lays, financial management, and inventory control. When serving as Manager on Duty, leads and provides direction to store associates performing all cashiering, customer service, recovery, and furniture-related activities on the sales floor. Works collaboratively with store leadership to drive overall store performance.

1. Leads and directs activities related to truck unload, freight flow, backroom organization, ticketing merchandise, stocking shelves, and reconciliation of inventory transactions according to operational and merchandising standards.
2. Leads and supervises the freight team.
3. Establishes plans to accomplish merchandising initiatives and achieve defined goals.
4. Utilizes company tools, reports, and feedback to effectively analyze trends and refine plans.
5. Ensures that the appearance of the store's interior and exterior are maintained to standards, primarily regarding merchandise presentation and signage.
6. Ensures that price changes and signage are correctly reflected on sales floor.
7. Participates in the interviewing, selection, hiring, and training of associates in collaboration with store leadership. May complete performance evaluations as directed.
8. Administers appropriate disciplinary action to associates, including recommendations for termination, in partnership with the store leadership and in accordance with company guidelines.
9. Assists with store scheduling and payroll processes on a daily and weekly basis.
10. Serves in the Manager on Duty role as needed including opening and closing the store. When serving in this role, provides leadership and direction to floor associates and ensures that store, merchandising, and customer service standards are continuously met, including merchandise presentation, signage, recovery, and cleanliness. Drives the customer experience and ensures resolution of customer issues.
Qualifications 1. High School Diploma, GED, or equivalent work experience required. Must be 18 years of age.
2. Minimum three years retail management experience preferred.
3. Strong organizational, communication, leadership, presentation, and interpersonal skills required.
4. Strong decision-making and problem resolution skills required.
5. Ability to lift, carry, push, and pull a minimum of 50 pounds required. Ability to unload freight, to move product on and off store shelves, to walk, stand, bend, stoop, or kneel for long periods of time, and to move freely throughout store on a continual basis required.
6. Availability to work a variable schedule of at least 40 to 45 hours per week, including nights, weekends, and holidays required.
7. Ability to travel between stores with some overnight stays required.
8. Demonstrated visual merchandising skills required.
9. Basic English literacy, math, and PC skills required.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.
Primary Location: US-SC-CHESTER Work Locations: STORE~5480_CHESTER,SC 1841 J A COCHRAN BYP CHESTER 29706Job: Store LeadersSchedule: RegularShift: StandardJob Type: Full-time VariableJob Posting: Sep 26, 2022, 7:09:44 PMEmployee Referral Bonus: US Dollar (USD) Refer a friend for this job Refer a friend

You're an original. So are we.

We're a company of people who like to forge our own path. We invented the blue jean in 1873, and we reinvented khaki pants in 1986. We pioneered labor and environmental guidelines in manufacturing. And we work to build sustainability into everything we do. Our brands stand for freedom and self-expression around the world.

Where we lead, others follow. For more than 160 years, we've used the strength of our brands to lead with our values and make an outsized impact on the world. We employ more than 15,000 people globally to support our great brands: Levi's , Dockers , Denizen and Signature by Levi Strauss & Co.™

Assistant Store Manager is an integral part of the store management team by developing the store team and contributing to the successful implementation of strategies and operational excellence that ensure brand equity, customer satisfaction and financial growth. Assumes responsibility for store in the absence of Store Manager and/or Associate Store Manager.

About the Role

COMPANY FIRST
Demonstrates strong business acumen; understand organizational objectives and strategically prioritize and budget in partnership with Store Manager to align with company priorities and values Works with the Store Manager to develop and flex store business strategies, initiatives, and growth across all categories; communicates goals to the team, track store's performance to meet or exceed established store and individual sales and performance goals daily

BUILD A DIVERSE & INCLUSIVE CULTURE
Lead and participate in training process for new hires and current employees on LS&CO culture, product knowledge, service practices, loss prevention, store policy and programs and other associate responsibilities.Support the Store Manager though execution of all performance management tools, including annual performance review, to set expectations, coach and contribute to an environment that encourages engagement, retention and talent. Manage minor employee relation issues and deliver formal performance feedback in partnership with store management.Recruits and interviews for positions underneath hierarchy and provide recommendations for new hires

OWN THE RESULT
Understand and comply with all Levi's Stores policy, procedure, and programs Accountable for managing and holding others accountable for operational results in store procedures, payroll management, cash handling and inventory control Lead merchandising team to execute store visual standards in accordance with visual merchandising direction, resulting in timely and flawless product presentation and housekeeping standards.Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility

LEAD BY EXAMPLE
Adopt and advocate for the new technology, policy or program rolled-out in store.Effectively communicate with the management team to align and help drive business strategy, create environment that encourages engagement.Supervises store team in the absence of another member of management.

CONSUMER AT THE CORE
Creates a high energy, compelling store experience by engaging consumers and modeling appropriate service behaviors to other associates, supervising and providing consistent coaching on sales training process in order to ensure the highest level of service and sales.Proactively resolve consumer concerns in a manner consistent with company policy and with consumer satisfaction in mind. Partner with store management on elevated consumer issues.

MOVE FAST
Maintains interior and exterior upkeep of building with partnership from the corporate office; communicating needs to ensure esthetic and safety requirements are met Ensures required store tasks are completed timely and effectively by personally contributing and giving direction to other team members when necessary

About You
Enjoy being busy and juggling multiple tasks, accomplishing multiple tasks in a fast-paced and deadline-oriented environment You are a collaborative role model exhibiting behaviors aligned with company culture of inclusion and belonging.Is self-starter with a growth mindset, enjoys learning new tools and adaptable to new initiatives Ability to work a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts Ability to perform all essential job functions and able to lift up to 40 pounds. While performing the duties of the job the employee may be required to stand, walk, kneel, squat, crouch, bend, stoop, talk and hear. The employee is occasionally required to reach with hands and arms, to type, reach overhead, and climb ladders. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.3+ years progressive retail leadership experience and proven skills in supervising, coaching and training; exhibits discretion, professional judgement, tact and diplomacy.Must have reliable transportation High school diploma or GED preferred

We put a lot of thought into our programs to provide you with a benefits package that matters. Whether it is for medical care, taking time off, improving your health or planning for retirement, we've got you covered. Here's a small snapshot:
401K match: $1.25 for every $1.00 you contribute up to the first 6% of pay you save.Five hours of paid volunteer time per month with nonprofit organizations Product discount of 60% off regular-price merchandise Paid Family Leave

Our policy is to provide equal opportunity to all persons without regard to race, color, creed, religion, national origin, citizenship, sex, age, sexual orientation, gender identity or gender expression, marital status, Vietnam era/disabled veteran status, physical or mental disability, or other protected classes prohibited by applicable law. Company policy prohibits harassment of applicants or employees on the basis of any protected classes. We have established a continuing Affirmative Action Program to assure equal employment opportunity in all its policy decisions affecting recruitment, selection, assignment, promotion, training, and all other terms and conditions of employment.

EOE M/F/Disability/Vets

LOCATION
Portland, OR, USA

FULL TIME/PART TIME
Full time
Current LS&Co Employees, apply via your Workday account.

**Position Purpose:**

Assistant Store Managers in Training are learning the various responsibilities and functions of the following roles: Assistant Store Manager, Operations Assistant Store Manager, Night Operations Assistant Store Manager, and Specialty Assistant Store Manager. At a high level, ASM's in Training will learn how to support the Store Manager in developing strategies and objectives toward driving store sales and profitability. They will learn how to accomplish these objectives through effective leadership of and communication to their Associates.

**Key Responsibilities:**

+ General Customer Service Initiatives to include supervising Associates in the selling effort, ensuring the store's in-stock position, and maintaining an appealing and organized store

+ appearance. ASM's in Training will learn the following tactics to support this key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales.

+ Supervising Store Associates to include interviewing, hiring, motivating, coaching, training,developing, and communicating to associates. ASM's in Training will also learn the performance management process, to include semi-annual review of associate performance and how to execute the associate disciplinary process when necessary.

+ Operations Management to include supervision of front end processes involving sales and return transactions, as well as special services and lot support. ASM's in Training will also learn

+ how to oversee the back end processes, including receiving and freight teams to ensure that merchandise is received and stocked appropriately. They will also learn how to maintain and

+ operate all store equipment and systems as well as how to manage daily financial operations. ASM's in Training should develop a command of store standard operating procedures (SOP's),

+ especially those involving Safety compliance.

+ Business Analysis and Merchandise Planning Initiatives to include driving department profitability through analysis of sales trends. ASM's in Training will learn how to work with key partners (Store Managers, Field Merchandising, MET Teams) to plan merchandise placement and signing. They will also learn how to support stock integrity through inventory management processes.

**Direct Manager/Direct Reports:**

+ ASM's in Training will report to a Store Manager. Once complete with their training process, they will gradually assume accountability supervision of work activities of associates.

**Travel Requirements:**

+ Typically requires overnight travel less than 10% of the time.

**Physical Requirements:**

+ Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

**Working Conditions:**

+ Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

**Minimum Qualifications:**

+ Must be eighteen years of age or older.

+ Must be legally permitted to work in the United States.

**Preferred Qualifications:**

+ No additional qualifications

**Minimum Education:**

+ The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

**Preferred Education:**

+ No additional education

**Minimum Years of Work Experience:**

+ 3

**Preferred Years of Work Experience:**

+ No additional years of experience

**Minimum Leadership Experience:**

+ None

**Preferred Leadership Experience:**

+ None

**Certifications:**

+ None

**Competencies:**

+ Acts with Integrity: Role model for ethical behavior; consistent and fair in dealings with others.

+ Product Knowledge: Knows and effectively promotes all areas, products, services, and procedures. Knows the competition

+ Excels in Customer Service: Creates customer focused environment; provides excellent service.

+ Inspires Achievement: Initiates actions to develop Associates; provides performance feedback and recognizes accomplishments

+ Safety Orientation: Enforces safety policies and procedures; is a safety role model

+ Delivers Results: Creates a sense of urgency; delegates appropriately; motivates self and team to accomplish objectives.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.