Audio/visual manager job description

SUMMARY: The Audio/Video Manager is responsible for providing the day-to-day management of the audio/video staff to insure quality and timely installation and support of digital audio/video recording systems. The position reports to the Director of A/V and encompasses A/V installations, project management, research and evaluation of new products and technologies, training, and in-house and customer support responsibilities.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Primary duties and responsibilities include, but are not limited to the following.

* Direct responsibility for selecting and purchasing all audio visual equipment for multiple locations within a region

* Supervising all facilities managers on installation, implementation and maintenance of all audio visual equipment within multiple locations in a region.

* Maintenance of equipment, repair, installation of audio and video systems, wiring and mounting of all equipment.
* Travel independently in a defined region routinely, or travel nationally as business needs dictate
* Work with multiple local, regional and district managers and will require working closely with our operations team.
* Collaborate with operations and support teams to provide direction/support, streamline processes, improve efficiencies, and enhance the overall user experience
* Provide after hours and/or weekend or holiday support (unscheduled support), as business needs arise.
* Strong communication skills.

SUPERVISORY RESPONSIBILITIES: Audio/Visual Technicians and Facility Managers with installation and maintenance.

QUALIFICATIONS: Audio/Visual Managers possess an understanding of audio, video and control flow, computers and router/wireless networking, calibrating projectors and TVs, control and video distribution, and DSP programing skills.

Audio/Visual Manager should be familiar with (installing and programing) Crestron, AMX, Extron, Control4, URC system, NeoPro, Kramer, Knox Video and Shinybow Video Matrix, Harman and BiAmp audio systems: DBX, BSS, and NEXIA.

A/V Manager should also be familiar with Chief projector mounts and Peerless projector mounts (installation), Da-lite and Draper projector screens products. (Installing and programing), Samsung, LG, Sharp, Toshiba and Haier TVs IP/IR and RS-232 commands. (Installation and programing), JBL and QSC speakers and amplifiers (Installing, programing and adjusting.), Casio Projectors (installing, programing and adjusting) and CAT5e, CAT6 shielded/unshielded soldering and terminations.

AV Manager must be willing to climb on 14' ladder and perform speaker, projector and screen installation as well as wiring.

WORK HOURS: Candidate must be willing to work early AM hours or overnights and weekends. This is per projects. When we do open center upgrade we usually work at night or early AM.

EDUCATION AND/OR EXPERIENCE: All Audio Visual and network equipment GOOD Troubleshooting skills, Programing skills, MS Office/VISIO, AutoCad and SMAART software experience. As well as Grounding experience.

WORK ENVIRONMENT/PHYSICAL DEMANDS: General office environment where you will walk, bend and stand for periods of time.

At AV Workshop, we’re looking for an experienced AV Operations Manager to come join our growing NYC-based live events team! This full-time position offers a competitive salary between $60,000-$80,000*, quarterly bonus opportunities and a generous PTO plan. (Additional benefits listed below). We’d love to showcase your creative talents and skills that turn our clients’ events into something truly spectacular!

* Based on experience

Responsibilities of the AV Operations Manager: (includes, but not limited to)

• Manage a staff of technicians through planning, set, execution and strike of all events
• Listen, react, and surpass expectations on each event
• Partnership with the venue & manage all event logistics at the venue level
• Communicate effectively & work with other departments, venue managers & event planners
• Ability to set, strike, and operate AV equipment and troubleshoot if needed to correct operational glitches
• Technical understanding of live event technology and live event workflows
• Interact with clients to ensure their needs are met and manage events
• Other responsibilities will be assigned as needed

AV Operations Manager’s Benefits:

• Quarterly Bonus Potential!
• Medical, Dental, Vision and Life Insurance
• Flexible Spending Account
• Retirement (401k)
• Vacation Days, Paid Holidays, Sick/Personal Days
• Employee Referral Program

Requirements & Qualifications of the AV Operations Manager:

• High school diploma or equivalent
• Minimum of three years audio-visual experience, preferably in a corporate event environment
• Minimum of three years of experience working with troubleshooting audio/video equipment
• Minimum of one-year in management or lead technician role
• Ability to work in a fast-paced team environment
• Attention to detail with emphasis on accuracy and quality
• Ability to prioritize work to balance multiple projects and deadlines
• Excellent verbal and written communication skills
• Exceptional customer service skills
• Basic computer skills required
• Must be able to lift to 50 lbs. on a regular basis
• Must be able to work standing up all or most of the time

PM22

About Us: For over four decades, corporate clients throughout Manhattan-businesses, schools., associations, and nonprofits have relied on AV Workshop to handle their audiovisual needs for meetings, conferences, and special events. We provide a full range of services including pre-event consultation, equipment selection, set-up and dismantling, and on-site technical support, to ensure the audiovisual production for your event is expertly planned and flawlessly executed. We also offer a full suite of venue-based services in addition to event support.

With over 45 years of industry-leading experience, KVL is the premier source for audio visual services and technology, providing customers with everything they need to meet their presentation, tradeshow and conference requirements.

We review all resumes, but candidates with experience in the following are preferred:

• Hotel/Corporate “in-house” AV
• Hotel/Corporate “freelance” AV
• Convention centers, trade shows, sporting arenas, exclusive event venues

Technical skillset expectations:

• 1-2 years’ experience in the Audio-Visual industry
  • Hotel, special event, theater, sporting, etc.
• General understanding of AUDIO:
  • Patching into analog and digital mixing consoles
  • Patching into digital snakes
  • Wrapping XLR cable

• • Mic’ing up VIP presenters
• General understanding of VIDEO:
  • Identifying the differing cable genres, their purpose, and basic conversions
    • HDMI, SDI, DP, HDSDI, BNC
    • Small (< 8k lumen) projectors, TVs, and Monitors
• General understanding of LIGHTING:
  • Setting, focusing, and striking conventional fixtures with dimmers
    • ETC S4 Leko
    • S4 Pars
  • Up-lighting to enhance a rooms mood or texture
• General AV KNOWLEDGE:
  • Clean and crisp use of Gaffer’s Tape over cabling
  • Setting and striking Pipe & Drape
  • Stage directions (Up Stage, Stage Left, Down Stage, etc)

Professional skillset expectations:

• Ability to work diligently, calmly, and professionally under tight, run-of-show deadlines
• Addressing the client and venue employees with extreme professionalism and respect
• VIP customer-service. VIP experience preferred
• Attention to detail. The smallest hiccups can have the largest impact!
• Team player mindset from start to finish
• Experience with hotel/corporate operations

Salary: $55,000 - $65,000 / year