Auto job estimator job description

This position is eligible for up to $2,000 in Welcome Bonuses throughout the first year of employment.
An additional Sign On Bonus will apply as well.


Effective 12/27/2021, New York City implemented a COVID-19 vaccination mandate for all private sector workers who perform in person work or who interact with the public in the course of business within the five boroughs of the City. All covered workers must either provide proof of being fully vaccinated or have an approved reasonable accommodation due to disability or religious belief.

We are not just offering a job but a meaningful career! Come join our passionate team!

As a Fortune 50 company, we hire the best employees to serve our customers, making us a leader in the insurance and financial services industry. State Farm embraces diversity and inclusion to ensure a workforce that is engaged, builds on the strengths and talents of all associates, and creates a Good Neighbor culture.

We offer competitive benefits and pay with the potential for an annual financial award based on both individual and enterprise performance. Our employees have an opportunity to participate in volunteer events within the community and engage in a learning culture. We offer programs to assist with tuition reimbursement, professional designations, employee development, wellness initiatives, and more!

Visit our Careers page for more information on our benefits , locations and the process of joining the State Farm team!


Responsibilities


Appraisers perform a variety of duties. To name a few, perform vehicle inspections, prepare repair estimates, determine items that are not payable, issue claim payments and verify that repairs are completed accordingly. Communication and Customer Service are so important!

This work can be complex and technical so explaining the extent of vehicle damage and what it will take to fix the vehicle in terms a customer can understand is necessary.


Additional Responsibilities:


Utilizes automated estimating systems to prepare repair estimates. Review supplement requests and make subsequent adjustments to estimates. Provides technical support to claim handlers on vehicle repair issues. Uses estimating vendor tools and the Enterprise Claims System (ECS). Applies knowledge of market value and other factors affecting reparability issues. Refers information on possible vehicle total loss claims to the appropriate contact. Evaluates bid content and photo documentation, vehicle damage, causation issues, and potential suspicious loss indicators. Completes necessary claim file documentation in ECS in support of subsequent claim handling. Applies thorough understanding of Standard Claim Process and Auto Damage Service Programs (ADSP). Continuously develops professional/technical expertise regarding vehicle repair trends, automated estimating systems, repair techniques, tools, and other industry-related topics.


Qualifications



MUST reside in/near the following cities in the Metro NY areas



This is not negotiable.



*West Chester, NY



*Bronx, NY



*Brooklyn, NY



*Nassau County, NY



*Metro NYC



We Are Looking for Candidates With:


Auto collision repair, auto damage estimating, and/or auto insurance appraiser experience are required. Ability to adequately evaluate vehicle damage and create repair estimates which may require stooping, bending, and some physical lifting. Excellent communication and customer service skills. Ability to vary work locations to include home, vehicle, or other locations suitable for completion of assigned responsibilities. Motor Vehicle Physical Damage Appraiser License (preferred).


Hours of Operation:
8:00 a.m. - 4:30 p.m. / Monday - Friday. Employees in these roles may be expected to work irregular hours, including weekends. Periodic overtime may also be required.


Travel Requirements:
This job may require significant driving to multiple auto repair facilities, salvage yards, and customer homes. Day travel outside of immediate area listed on job location should also be expected, as well as occasional need for overnight travel. Must have a valid driver's license. A company car may be provided for business use only.


Training Details:
Paid training is provided through web-based applications and classroom training. This may require overnight travel for up to two weeks at a time.


Licensing (if required):
Continued employment is contingent upon meeting requirements necessary to obtain appropriate state(s) mandated licenses. This includes successfully completing all applicable licensing exam(s), background checks & MVRs required of various state(s). Failure to do so may result in rescission of job offer and/or termination.


Next Steps:
Competitive candidates may be invited to participate in pre-employment testing and/or the interview process. This is where the excitement begins!


Benefits:
Learn more about our benefits at State Farm Careers!

PMCL


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Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $2+ billion in sales, over 800 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best!

We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us.

Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.

Position Overview

If you are an experienced Estimator with strong people and communication skills that is looking for your next career opportunity, Gerber offers the stable work environment you need to be successful. Gerber relies on our Estimators to be the voice of the company and lead customers through the vehicle repair process. Our Estimators are essential because they are the liaison between the customer and our insurance partners; they play a critical role to ensure the repair process goes smoothly.

Job Responsibilities

• Build a relationship with vehicle owners, repairers and insurance personnel to negotiate costs and close customer sales, as well as communicate the importance of the satisfaction survey

• Inspect, analyze and evaluate damaged vehicles to create a comprehensive and accurate damage report

• Oversee compliance with all insurance client requirements, processes and metrics when writing estimates including part selection, photo documentation and upload requirements

• Juggle multiple scheduling estimates, arrivals and deliveries

• Provide customers with accurate and timely information, guiding them through the repair process and ensuring that they receive excellent customer service.

• Participate in the final repair plan meetings after complete disassembly in order to write accurate estimates/supplements and ensure timely uploads of estimates/supplements as required

• Complete I-Car annual training

• Complete KPA safety training monthly and OSHA training as needed

• Manage repair plans according to OEM specifications and company standards, including Alldata, I-CAR, and the WOW Operating Way

• Attend/collaborate with team during daily production meetings

• Other duties as assigned

Minimum Qualifications

• World class customer service skills

• 1-3+ years experience in a similar role

• Proficiency with CCC One and familiarity with Aduatex and/or Mitchell Estimating Systems

• Familiarity with various insurance direct repair guidelines

• I-CAR or ASE Certifications are a bonus

Benefits That Drive Your Success

Gerber offers the comprehensive benefits you expect from an industry leader, including:

• Competitive Pay Plans

• Medical, Prescription Drug, Dental & Vision Insurance effective your first day

• 401(k) Retirement Plan with company match

• Short-Term Disability & Life Insurance

• Paid Vacation & Holidays

• Continuing Education Opportunities

Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract.

About Us

Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.

Keywords

Automotive, growth, advancement, collision repair, collision center, auto body, autobody, body shop, I-CAR, ICAR, dent repair, DRP, adjuster, appraiser, service advisor, writer, sales, automotive, career, estimate, auto repair, mechanical repair

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!