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Auto job estimator skills for your resume and career

Updated January 8, 2025

3 min read

Below we've compiled a list of the most critical auto job estimator skills. We ranked the top skills for auto job estimators based on the percentage of resumes they appeared on. For example, 43.3% of auto job estimator resumes contained customer service as a skill. Continue reading to find out what skills an auto job estimator needs to be successful in the workplace.

15 auto job estimator skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how auto job estimators use customer service:

Maintain superior customer service ratings.
Provide excellent customer service as well as high quality of repair.

2. CCC

Here's how auto job estimators use ccc:

Utilize CCC ONE to generate estimates for customers and insurance companies.
Prepared fair and competitive auto repair estimates utilizing CCC, Mitchell and Audatex estimating systems.

3. Body Shop

A body shop is a place where vehicle servicing, repairing, and finishing takes place. Auto mechanics and technicians do the repairs. The services offered include both body and mechanical repairs. Body repairs include repainting and removing dents and scratches. Mechanical repairs include changing and alignment of car tires, engine repair, replacing windshields and window glasses.

Here's how auto job estimators use body shop:

Worked with customer and Body Shop Technician to identify required repair work.
Provide auto body shop repair estimates for customers seeking auto body repairs.

4. I-Car

I-Car stands for "Inter-Industry Conference on Auto Collision Repair". It is a non-profit, international organization that works and specializes in the evaluation and training of auto repairs. Being recognized by I-Car means that a person is trained and evaluated to perform high-quality, complete, and safe repairs.

Here's how auto job estimators use i-car:

Completed I-Car classes in collision damage assessment, shop safety, vehicle identification, estimating terminology, and computer estimating.
Certified I-Car (Inter-Industry Conference on Collision Repair) Platinum Individual for the Automotive Collision Industry.

5. Auto Body Repair

Here's how auto job estimators use auto body repair:

Assisted customers with their auto body repair needs.
Finalize billing upon completion of auto body repairs.

6. Vehicle Inspections

Vehicle inspection refers to the checking of vehicles in terms of safety measure standards.

Here's how auto job estimators use vehicle inspections:

Perform vehicle inspections per applicable procedures.
Job duties include conducting thorough vehicle inspections according to guidelines established by clients.

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7. CSI

CSI stands for crime scene investigator. This position is responsible for processing the evidence gathered at the scene of a crime, such as fingerprints, fibers, and any DNA found on site. Crime scene investigators only manage the extraction of evidence and are not responsible for any scientific analysis performed on the evidence.

Here's how auto job estimators use csi:

Maintained excellent customer rapport and high CSI scores.
Prepared proposal spread sheet with all CSI division bid requirements, bid alternates and unit prices.

8. Damage Reports

Here's how auto job estimators use damage reports:

Prepare all damage reports in an accurate and efficient manner.
Prepared estimates and damage reports for customers and insurance companies.

9. Vehicle Damage

Vehicle damage can be described as a vehicle in the aftermath of an accident or destruction process. Car damages can range from small scratches to bigger dents. The kinds of vehicle damage vary.

Here's how auto job estimators use vehicle damage:

Assessed and recorded vehicle damages and conveyed a summary of said damages to insurance company and customer.
Write estimates remotely from home-Decipher vehicle damages based off of photos-Negotiate with shops and complete estimates start to finish

10. Insurance Claims

Here's how auto job estimators use insurance claims:

Estimated for all State Farm Insurance claims through Service First.
Assisted shop production manager with Progressive insurance claims and delivery of vehicles to concierge service department

11. Repair Orders

Repair orders are orders for works or services that are performed by a third-party vendor.

Here's how auto job estimators use repair orders:

Reconcile all accounts payable and receivable for each repair order written or assigned as estimator.
Open and re-conciliate repair orders.

12. OEM

OEM stands for Original Equipment Manufacturer and is a term for a company that produces and markets the parts of equipment for another company after having received the go-ahead to do so. The company can also produce devices from the combination of parts from different companies while in partnership with these companies. This is common in the computer hardware industry and is popular in the automobile and computer industries.

Here's how auto job estimators use oem:

Order AM and OEM parts.
Learned how to match OEM finish to customer satisfaction and dealership's expectations.

13. DRP

Here's how auto job estimators use drp:

Ordered parts for each vehicle; making sure technicians adhered to industry and DRP guidelines.
Handled writing insurance company estimates, staying within DRP guidelines.

14. ADP

Automatic Data Processing, Inc. (ADP) is a US provider of human resource management software and services. A personnel management system with which daily human resources processes are manageable and easily accessible. It fusion human resources as a discipline and its basic HR activities, and processes with the mastery of information technologies.

Here's how auto job estimators use adp:

Traveled and appraised property damages to insured and claimant vehicles using the ADP estimating software.
Greet customers and write complete repair estimates on damaged vehicles using different computer programs, CCC and ADP.

15. Direct Repair Programs

Here's how auto job estimators use direct repair programs:

Completed estimates and supplements and overlooked direct repair programs for major insurance companies while maintaining consistency with direct repair guidelines.
Assigned different direct repair programs (DRP) clients to handle their claims referrals.

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What skills help Auto Job Estimators find jobs?

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List of auto job estimator skills to add to your resume

The most important skills for an auto job estimator resume and required skills for an auto job estimator to have include:

Customer Service
CCC
Body Shop
I-Car
Auto Body Repair
Vehicle Inspections

CSI
Damage Reports
Vehicle Damage
Insurance Claims
Repair Orders
OEM

DRP
ADP
Direct Repair Programs
Management System
Repair Cost Estimates

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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