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Automobile sales person skills for your resume and career

Updated January 8, 2025

2 min read

Quoted expert

Sonya DiPalma Ph.D.

Below we've compiled a list of the most critical automobile sales person skills. We ranked the top skills for automobile sales people based on the percentage of resumes they appeared on. For example, 25.1% of automobile sales person resumes contained customer service as a skill. Continue reading to find out what skills an automobile sales person needs to be successful in the workplace.

15 automobile sales person skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how automobile sales people use customer service:

Create team building exercises to obtain perfect customer service surveys and product training resulting in performance and productivity improvement.
Maintained extraordinary customer service while achieving business goals and sales targets.

2. Building Rapport

Here's how automobile sales people use building rapport:

Qualify buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.
Matched requirements and interests to various models and budgets while building rapport and maintaining transparency.

3. Professional Publications

Here's how automobile sales people use professional publications:

Update job knowledge by participating in educational opportunities; reading professional publications.
Updated job knowledge by participating in educational opportunities; reading professional publications.

4. Sales Campaigns

Here's how automobile sales people use sales campaigns:

Participated in recommending sales campaigns and promotions.
Planned and organized sales campaigns and promotions and participated in automobile exhibitions.

5. Dealership Reputation

Here's how automobile sales people use dealership reputation:

Enhanced dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Enhanced dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

6. Test Drive

Here's how automobile sales people use test drive:

Greet customers Give test drives and direct information of inquired automobiles Accurately prepare loan documents Sale Automobiles
Demonstrated vehicle capabilities and arranged test drives.

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7. Car Sales

Car Sales require in-depth knowledge and understanding of the automotive market and its prices. Additional information for car sales includes each car's types, prices, and features that the dealership provides. Marketing and selling skills go hand in hand with car sales.

Here's how automobile sales people use car sales:

Experience Gained: New Car Sales, Dealership Management, Service Management, Sales Lead Development
Assist Management in ensuring the lot is merchandised correctly to maximize car sales.

8. Suitable Vehicle

Here's how automobile sales people use suitable vehicle:

complete sales management reports Understanding buyer's specific needs for suitable vehicle Assist customers in automobile sales
Discussed customers' needs and advise them on the most suitable vehicle.

9. Sales Process

Here's how automobile sales people use sales process:

Enhance the sales process by demonstrating the vehicles features on the lot.
Executed a trained sales process to effectively close sales.

10. Auto Sales

Here's how automobile sales people use auto sales:

Enriched dealership's revenue-generating potential by improving new/used auto sales and leasing numbers.
Started a career in auto sales

11. Competitive Models

Here's how automobile sales people use competitive models:

Compared and contrasted competitive models.
Job Description Understanding automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles.

12. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how automobile sales people use product knowledge:

Stay up to date on the latest product knowledge and effectively communicate all functions of all vehicles.SALES & RECEPTION ALPHA AUTOMOBILE SALES
Obtained product knowledge by studying Toyota features and benefits.

13. Chrysler

Here's how automobile sales people use chrysler:

Certified Hyundai, Dodge, Jeep, Chrysler, Ram salesman.
Worked for a full service Chrysler, Dodge and Jeep dealership.

14. Repeat Business

Repeat business refers to customers who repeatedly keep coming back to do business with one specific company. Some ways to receive repeat business involve offering personalised customer service, starting a loyalty program, giving out coupons, and offering freebies. These customers are considered loyal brand ambassadors who are responsible for creating good word of mouth for the business.

Here's how automobile sales people use repeat business:

Maintain an owner follow-up system that encourages repeat business and referrals.FRONT LINE SUPERVISOR KMART
Work with buyers during and after the sale to guarantee customer satisfaction and repeat business.

15. Nissan

Here's how automobile sales people use nissan:

Passed all coursework and accreditation for full certification as a Nissan sales professional.
Certified Nissan and General Motors Salesperson.

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What skills help Automobile Sales People find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What soft skills should all Automobile Sales People possess?

Sonya DiPalma Ph.D.

Associate Professor, Chair, Academic Policies Committee, Director of MCOM Internship Program, University of North Carolina at Asheville

Be personable and a person someone wants to talk with and work with on a continuing basis. Listening and note-taking skills will be critical. Great employees listen well and ask good follow up questions. Be versatile and adaptable. If you find some downtime between projects, ask how you may help with another project.

Do you want to know more?

List of automobile sales person skills to add to your resume

The most important skills for an automobile sales person resume and required skills for an automobile sales person to have include:

Customer Service
Building Rapport
Professional Publications
Sales Campaigns
Dealership Reputation
Test Drive
Car Sales
Suitable Vehicle
Sales Process
Auto Sales

Competitive Models
Product Knowledge
Chrysler
Repeat Business
Nissan
Credit Applications
Chevrolet
Honda
Toyota
Payment Options

Customer Retention
Jeep
Sales Contracts
Offering Warranties
Volkswagen
Automobile Sales
Building Relationships
Motor Vehicle
Customer Inquiries

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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