How to hire a bellhop service captain

How to hire a bellhop service captain, step by step

Here's a step-by-step bellhop service captain hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a bellhop service captain job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new bellhop service captain
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   The bellhop service captain hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A bellhop service captain's background is also an important factor in determining whether they'll be a good fit for the position. For example, bellhop service captains from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   This list shows salaries for various types of bellhop service captains.

   Type of Bellhop Service Captain	Description	Hourly rate
   Bellhop Service Captain		$13-21
   Manager Stylist	A Manager Stylist is responsible for supervising cosmetology services and ensuring that the salon is clean, organized, and well-staffed. They ensure the creation of a welcoming environment for clients.	$14-25
   Spa Coordinator	Spa coordinators greet customers, escort guests to the treatment areas, and handle correspondence. They also promote their spa services, ensure smooth spa operations, and answer all customer inquiries as much as possible... Show more	$10-17

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Guest Satisfaction
   • Cleanliness
   • Wine
   • POS
   • Fine Dining
   • Food Service
   • Customer Service
   • VIP
   • Guest Complaints
   • FOH
   • New Servers
   • Food Preparation
   • Room Service Orders
   • Bartending

   Check all skills

   Responsibilities:

   • Lead a platoon that earn numerous awards for jamming opposition force artillery nets and conducting counterattacks on opposition electronic warfare platoons.
   • Orchestrate a FOH team through dinner service.
   • Table service, bartending, banquet service.
   • Operate POS system and correlate customer's order correctly to screen.
   • Coordinate dining room and outdoor cleaning crews to insure cleanliness standards are maintain during operating hours.
   • Inspect dining room, table settings, chairs, floors, proper maintenance, cleanliness and safety.

3. Make a budget

   Including a salary range in your bellhop service captain job description is a great way to entice the best and brightest candidates. A bellhop service captain salary can vary based on several factors:

   • Location. For example, bellhop service captains' average salary in alabama is 42% less than in california.
   • Seniority. Entry-level bellhop service captains earn 38% less than senior-level bellhop service captains.
   • Certifications. A bellhop service captain with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a bellhop service captain's salary.

   Average bellhop service captain salary

   $35,782yearly

   $17.20 hourly rate

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   Entry-level bellhop service captain salary

   $28,000 yearly salary

   Updated December 15, 2025

4. Writing a bellhop service captain job description

   A good bellhop service captain job description should include a few things:

   • Summary of the role
   • List of responsibilities
   • Required skills and experience

   Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a bellhop service captain job description:

   Bellhop service captain job description example

   TPC Potomac at Avenel Farm is a private par-70, 7,139-yard championship golf course located in Potomac MD, just 11 miles from the White House. The Club has hosted over 20 championships for the PGA TOUR, PGA TOUR Champions and the Korn Ferry Tour since opening in 1986. Following an historic renovation by PGA TOUR Design Services in 2008, TPC Potomac has earned a reputation as a formidable test for the world's best players. The Club will host the PGA TOUR's Wells Fargo Championship in 2022.
   Tee up your career as a part of our team with the TPC Network!
   
   Ensure that all guests receive immediate attention, have their orders taken and their food and beverage requests promptly and courteously served. Ensure the staff is properly trained and monitored in service techniques and operational procedures. Maintain a positive promotional environment for Ala Carte, Banquet and Special Event service.
   
   QUALIFICATIONS
   Thorough knowledge of basic business administration, sanitation practices and state liquor laws as applied to
   food and beverage, basic food & beverage sanitation practices, service operational practices and procedures
   as would be acquired through two to three years of similar experience in progressively responsible positions.
   
   RESPONSIBILITIES/DUTIES
   Open and/or close dining room, grill and/or pub, ensuring all areas are clean and accommodating at all times, and in accordance with established quality standards. Troubleshoot and make recommendations regarding performance issues relating to staff, menus, equipment and point of sale system.Support and assist Servers and Bartenders in their responsibilities when volumes are high.Manage labor hours for service staff; maintain appropriate staff levels based on customer volume.Greet all arriving guests at assigned station in a pleasant manner, making them feel welcome and at ease.Ensure that work stations are properly refilled at the end of every shift. Participate in leading pre-meal meetings. Participate in the continuous cleaning and up-keep of all service, pick-up and drop-off areas in the department. Serve food and beverage items that meet strict standards, as outlined by the menu specifications work sheets.Maintain responsibility for all guest checks issued and immediately notify the Food and Beverage Director/Manager of any walkouts.Ensure compliance of operating guidelines as it relates to R.A.M. or TIPS programs, as well as operating within all State and Federal Laws, Rules and regulations relating to Alcohol, Cigarette and Tobacco Division.Keep all stock properly rotated and prepared and ready for use on each shift. Handle and count cash make accurate change, record credit cards from guests, as well as member charges, as prescribed by standard operating procedures. Handle any problem that might arise courteously, professionally and promptly. Assist service staff in handling special requests.Maintain responsibility for par stock inventory control on a daily basis. Understand members and guests comments and complaints and forwards that information immediately to supervisor.Ensure dining room and other front of the house staff are maintaining proper sanitation procedures and that these procedures are consistent with local ordinances.Set-up and break-down dining room tables, chairs, display tables and care, theme decorations, and other equipment to accommodate the operations as required by the reservation books, banquet event order and/or special event plan or diagram.Operate within all guidelines, policies, standards, and constraints as established by PGA TOUR Golf Course Properties, Inc. Ensure that service procedures are adhered to as outlined in the TPC Brand Standards.Verify the accuracy of all charges (member and otherwise) to ensure proper posting to accounts. This may include verifying member numbers, names and/or signatures as well as include obtaining authorization codes on any credit card charges.
   
   PHYSICAL DEMANDS AND WORKING ENVIRONMENT
   This job operates in a professional office environment and routinely uses standard office equipment. While performing the duties of this job, the employee is regularly required to stand; walk; sit; kneel; use hands to handle or feel; and talk or hear. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, depth perception, color vision, distance and peripheral vision, and ability to adjust focus.
   
   An essential function of the job is to be able to comply with all applicable federal, state and local safety and health regulations that would apply to this job.
   
   This job description reflects the assignment of essential functions and may be modified as needed; it does not proscribe or restrict the tasks that may be assigned. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job.
   
   Travel
   Travel is not expected for this position.
   
   Work Schedule Expectations
   This position requires shifts as necessary based on business levels.
   
   Supervisory Responsibility
   This position is a team lead.

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5. Post your job

   There are a few common ways to find bellhop service captains for your business:

   • Promoting internally or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to meet candidates with the right educational background.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.

   Post your job online:

   • Post your bellhop service captain job on Zippia to find and recruit bellhop service captain candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Recruiting bellhop service captains requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

   You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new bellhop service captain

   Once you've found the bellhop service captain candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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