Bloomin' Brands jobs in Mesa, AZ

Join for the Fun, Stay for the Career! If you are looking for a great place to work, have fun, and make money mate, click to apply. Come join the Outback family as a Busser, where you will make each Guests day better with friendly, prompt, and attentive service. You will support our commitment to bringing the best of who we are to deliver perfectly tailored service to each and every Guest. As a Busser, you'll help to provide each customer with an AUS-SOME experience, by setting the stage for a memorable dining experience that makes each Guests day better. PERKS & BENEFITS: * Health, Dental, Vision, PTO, Life Insurance, Meal Comp Benefits (when eligible) * Closed Thanksgiving & Christmas Day to spend the day with family & friends! RESPONSIBILITIES: * You'll be a team player and will be responsible for bussing, cleaning and properly resetting tables. * You will have a general knowledge of our food and drink menu and be able to recommend and upsell products. * Will answer the phones in a prompt and professional manner and direct calls as applicable. * You will be assisting throughout the restaurant by delivering food & bar beverages, assisting with Guests and ensuring that every opportunity to WOW a customer is completed. Teamwork is essential and required by all Outbackers. * Committed to safe food handling, cleanliness, sanitation standards and all safety procedures during the shift. We are Out West Restaurant Group, the largest franchisee of Outback Steakhouse. Outback Steakhouse is an Australian theme restaurant that opened in March of 1988. At Outback Steakhouse we take food seriously, without forgetting the fun and we are proud to do things uniquely and strive to positively impact the lives of our people we call "Outbackers". We believe if you treat people "Just Right" then success is sure to follow. It's a culture of respect and camaraderie that breeds enthusiasm. We start with indulging each customer like a guest in our own home. We continue by committing to the success of each and every Outbacker to be trained to the best of their ability. Thank you for your interest in career opportunities at Outback Steakhouse. International Franchise Association's Franchisee of the Year Award 2022, for Exemplifying Excellence in Local Community Service. If you need any accommodation from the Company to enable you to perform essential job functions, please notify us. Outback Steakhouse prohibits the use of drugs and alcohol while in the workplace or on restaurant property. "We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status." "All newly hired employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). You can view the E-Verify Participation and Right to Work poster at ***********************************

Clean and maintain the appearance of the casino's back of house, public areas and rest rooms to properly care for the facility and provide a fresh, clean environment to guests and employees. ESSENTIAL JOB FUNCTIONS: * Vacuum carpeted areas * Cleans and empties trash cans and ash trays * Completes deep cleaning projects that preserve the overall appearance and proper maintenance of walls, doors, floors, machines, furniture, windows, fixtures, and equipment * Sweep and mop tile, brick, concrete, and all other hard surfaces * Detail cleans gaming equipment/devices from top to bottom * Detail cleans restrooms using a low pressure cleaning machine * May be requested to perform the duties of a guest room attendant (see GRA job description) in emergency situations * Operates heavy duty equipment including, but not limited to; Carpet extractors, pressure washers, auto scrubbers, golf carts , and automatic pool cleaning equipment. * Shampoo carpeted areas using a carpet extraction machine * Cleans furniture, machines and chair bases, soiled fabrics, signage, light fixtures, vents and bar mats ADDITIONAL JOB DUTIES: * Shampoos gaming tables as assigned * Strips and waxes VCT floors as assigned * Operates a hydraulic lift as needed to perform high cleaning tasks * Removes gum from carpet and other hard surfaces * Polishes metal stanchions as needed * Cleans furniture, machines and chair bases. * Identifies and reports areas of the property requiring attention to maintenance or cleanliness * Moves, rearranges and cleans furniture * Delivers items to hotel guestrooms as requested * May be required to clean up excess water from hotel guest rooms and corridors in emergency situations * Adhere to regulatory, departmental and company policies/procedures in an ethical manner * Other duties as assigned. EDUCATION and/or EXPERIENCE: * High School Diploma or GED preferred Qualifications: The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. * Knowledge of floor machines and cleaning equipment * Knowledge of cleaning chemicals, shampoos, strippers and waxes * Ability to handle multiple priorities in a fast-paced environment * Neat, professional appearance with excellent personal hygiene * Ability to work independently * Documented teamwork behaviors and attitudes * Must be able to read, write, speak and understand English. * Must be able to get along with co-workers and foster team work. * Must present a well-groomed appearance. * Must be willing to become Lift certified required PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Must be physically mobile with reasonable accommodations * Must be able to maneuver to all areas of the casino and surrounding property * Must be able to bend, reach, kneel, twist and grip items * Must be able to push, pull, and carry up to 75 pounds repetitively * Must be able to respond to visual and aural cues * Must be able to work on ladders and lifts * Must be able to read, write and speak English * Must be able to operate in mentally and physically stressful situations * Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and areas with second hand smoke * Must be able to work a flexible schedule including weekends, evenings and holidays DISCLAIMER: Preference is given to Ak-Chin community members and members of other recognized Arizona tribes. This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

[NON-GAMING] Executes day-to-day analytical support to operating departments including, but not exclusive to, food & beverage, retail, and entertainment. Develop and maintain management reports which reflect clear, accurate and concise data analysis. Provide short-term/quick turnaround support for analysis requests at the direction of department leader(s). Regularly synthesize large amounts of data into actionable recommendations and presentations for management review. Proactively identifies revenue and cost savings opportunities. Provides analytical support for budgeting and forecasting. [LABOR] Provides stakeholders with data and recommendations to make informed labor decisions. Measures and monitors productivity reports on costs and labor. Conduct objective, rigorous analytics to help the business improve profitability through expense reduction. Optimize schedules based on business needs and labor standards, ensuring resource allocation aligns with demand. Utilize Virtual Roster, UKG Basic, and/or UKG Advanced to manage scheduling and timekeeping systems. [ANALYSIS] Interprets data into meaningful and relevant reports with recommendations. Contributes to the presentation of operating financial results for assigned areas. Communicate conclusions, implications, and recommendations in a clear and concise manner. Analyze standard reporting and conduct in-depth analysis to provide insight on customer behavior. Prepares post analysis to measure success and make recommendations to improve based on results. QUALIFICATIONS: The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Strong analytical, critical thinking, and problem-solving skills Streamline processes to optimize productivity, efficiency, and speed Fluent in use of Microsoft Office Products (Excel, Work, PowerPoint, Access) Proficiency in SQL required and Power BI recommended Ability to work diplomatically with all levels of management in order to influence without authority Excellent interpersonal, customer service, communication, team building and problem-solving skills are required Possess excellent math, statistical and technical financial analysis skills that are detail and result oriented Strong organizational and time management skills are required Must present a well-groomed appearance Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business Must be able to work independently Must be self-motivated and able to handle more than one function at a time by being well organized WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to continuously maneuver around office Must effectively work at a desk for long periods of time Must be able to respond to written and aural cues Must have the manual dexterity to operate the computer and necessary office equipment Must be able to read, write and speak English Must be able to respond calmly to demands of internal customers DISCLAIMER: Preference is given to Ak-Chin community members and members of other recognized Arizona tribes. This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Job Description Join for the Fun, Stay for the Career! If you are looking for a great place to work, have fun, and make money mate, click to apply. At Outback Steakhouse, we believe that people want to be part of something they can be proud of, is fun, and where they are valued. Our goal for you as an Outbacker is to allow your BOLD personality to shine, while continuously bringing our Guests an AUS-SOME experience. PERKS & BENEFITS: Health, Dental, Vision, PTO, Life Insurance, Meal Comp Benefits (when eligible) Closed Thanksgiving & Christmas Day to spend the day with family & friends! RESPONSIBILITIES: Making memorable first and last impressions Using food and beverage menu knowledge to share favorites and provide recommendations. Anticipating needs, processing Guests orders, and taking payment in a hospitable, timely manner. Assembling and delivering orders with hospitality and a smile. Committed to safe food handling, cleanliness, safety, and sanitation standards during the shift. REQUIREMENTS: Ability to lift and/or move up to 30 lbs.; able to work in hot and cold environments. Ability to walk, stand, or bend for long periods of time while performing essential job duties. For all California based positions: Responsible Beverage Service Certifications Required (can be completed during training, and up to 60 days after start date) We are Out West Restaurant Group, the largest franchisee of Outback Steakhouse. Outback Steakhouse is an Australian theme restaurant that opened in March of 1988. At Outback Steakhouse we take food seriously, without forgetting the fun and we are proud to do things uniquely and strive to positively impact the lives of our people we call “Outbackers”. We believe if you treat people “Just Right” then success is sure to follow. It's a culture of respect and camaraderie that breeds enthusiasm. We start with indulging each customer like a guest in our own home. We continue by committing to the success of each and every Outbacker to be trained to the best of their ability. Thank you for your interest in career opportunities at Outback Steakhouse. International Franchise Association's Franchisee of the Year Award 2022, for Exemplifying Excellence in Local Community Service. If you need any accommodation from the Company to enable you to perform essential job functions, please notify us. Outback Steakhouse prohibits the use of drugs and alcohol while in the workplace or on restaurant property. “We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.” "All newly hired employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). You can view the E-Verify Participation and Right to Work poster at ***********************************

ESSENTIAL JOB FUNCTIONS: Manages the administrative functions of the department on assigned shift. Assigns and schedules the Security staff to provide optimum security for Harrah's guests, employees, and assets. Directs all Harrah's employees in emergency situations. Approves or initiates arrests and 86's on assigned shift. Conducts training on assigned shift. Maintain sufficient awareness of Compact requirements and company policies to ensure effective compliance. Security Relief Supervisors are to provide medical assistance, without hesitation, following proper procedures and techniques as a “First Responder” to persons in need, including “First Aid” and “CPR,” when necessary ADDITIONAL JOB DUTIES: Assists all Shift Supervisors with ensuring all required training is completed on time. Report any employee issues that require Coaching & Counseling to the Shift Supervisor or Security Manager Must be able to perform the duties of Security Officer and Lead Security Officer Ensures the delivery of great customer service through the demonstration and utilization of the Spotlight 5 skills program. Maintain strict confidentiality in accordance with Company Policies Perform other duties as assigned by Security Supervisor or Manager EDUCATION and/or EXPERIENCE: High School Diploma or GED required One year experience as Lead Officer or similar supervisory experience or equivalent Law enforcement experience preferred QUALIFICATIONS: The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Literacy and fluency in English Must be able to teach, develop, motivate and lead Must be able to move about the casino quickly Excellent Communication skills Must be available to work any shift Excellent Report Writing skills Ability to obtain a license from the Arizona Dept. of Gaming (ADOG) and the Ak-Chin Tribal Gaming Agency Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business Acts as a role model to all Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must pass the physical testing of CPR training Auditory and visual fields must include immediate environment Ability to move quickly in response to emergency situations Ability to deal with violent situations by verbally defusing them or by physically restraining a violent person Must be able to bend, lift up to 45 lbs. and to carry the weight up to 20 feet Must be able to walk/stand up to 8+ hours per day DISCLAIMER: Preference is given to Ak-Chin community members and members of other recognized Arizona tribes. This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

The Pool Attendant plays a role in greeting and meeting guests at the pool area within 10 seconds. The Pool Attendant maintains a clean work area around the pool. ESSENTIAL JOB FUNCTIONS: · Maintains a neat and clean work area, but not limited to, arranging pool furniture, picking up used towels, stocking clean pool towels, empty all trash cans and ash urns and cleaning the pool and pool deck of foreign debris. · Maintain pool restrooms and refill supplies(paper products, trash bags soaps, refill etc.) in order to provide convenient and courteous service. · Detail cleans Corkscrews Lounge · Sweep/Wash cool deck · Must be able to complete work assignments with little direct supervision. ADDITIONAL JOB DUTIES: · Calls security if emergency situation arises · Collects payments for the sale of sunscreen, sunglasses, etc. EDUCATION and/or EXPERIENCE: · High School Diploma or GED preferred · Previous experience preferred · CPR training preferred Qualifications: QUALIFICATIONS: The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. · Must be able to read, write, speak and understand English. · Must be able to get along with co-workers and foster team work. · Must present a well-groomed appearance. · Must have good guest service skills · Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business PHYSICAL DEMANDS ANDWORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · Must be able to maneuver around the pool area easily. · Ability to swim preferred · Must be able to work in extreme heat and direct sunlight for long periods of time · Must be able to stand and walk for the entire shift. · Must be able to work at a fast pace, efficiently. · Must be able to respond to visual, olfactory and aural cues. · Must be able to operate in mentally and physically stressful situations · Must be able to work a flexible schedule including weekends, evenings and holidays

Text "Prime" to 30437 to apply now! By texting Prime to 30437 you will opt-in to receive hiring messages and account related messages from Fleming's Steakhouse. Text HELP for help or ******************. Msg&data rates may apply. Msg freq varies. Text STOP to cancel. For terms, visit paradox.ai/legal/terms-of-use. Privacy policy can be found at paradox.ai/privacy-policy. At Fleming's Prime Steakhouse & Wine Bar, we Live, Breathe and Dream Steak & Wine! The soul of our brand is rooted in our Principles & Beliefs. Our values form the foundation for everything we do in every restaurant. They serve to guide how we lead and operate! Fleming's is rooted in our principles and beliefs. We foster a passionate team culture where everyone is supported, encouraged, engaged and celebrated. Our first in class training programs enable our restaurants to have a positive environment to learn, grow and advance. As a successful Manager, you will be the key to fulfilling our promise to make every guest visit a memorable celebration of food, wine, and personalized service. Ensuring that Fleming's is an employer of choice in your community by creating a work environment where we welcome and respect who you are! You'll leave work every day knowing your positive contributions are appreciated. Specific responsibilities of a Manager will include: * Driving our high-quality employee standards by maintaining a fully staffed restaurant department, fostering an inclusive environment, developing your department Associates, and holding the team accountable in a constructive and supportive way. * Implementing effective security protocols to always ensure the ongoing safety of both our employees and guests. * Being the restaurant of choice by creating memorable experiences for our Guests and authentically connecting to our guests and participating in community outreach activities and events. * Driving restaurant results through management of your department's P&L, developing initiatives to build sales, increase profitability, growing the guest count of your restaurant and coaching and training your associates. * Taking pride in presenting quality food and drink by ensuring that all menu items are made according to recipe and the presentation is at our high standards. * Enforcing safety and sanitation practices by showcasing a passion for excellence and maintaining immaculate facilities. * Living our Principles & Beliefs that people are inherently good and seek a sense of belonging and significance.? Be a role model and foster a passionate culture within your restaurant of having fun! We strive to support our People in living full, balanced lives. Experience/Skills Required: * Minimum of 2 years of previous polished casual or fine dining experience * Minimum of 3 years prior salaried management experience preferred * Strong and stable work history with wine knowledge preferred * Availability to work a flexible schedule * Legal authorization to work in the United States * Must be at least 21 years of age * Basic computer proficiency preferred Bloomin Brands offers benefits such as medical, dental, vision, and 401k. Further details around eligibility and additional benefit offerings can be found at ********************************** Compensation Range: Varies By Location - Varies by Location with potential for bonus based on eligibility and other business factors We value diversity and are proud to be an Equal Opportunity Employer. We are committed to providing all individuals employment consideration regardless of race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. Application Instructions Click below to join our extraordinary team! A new window will open where you can complete your application with the help of our virtual assistant Callie. We look forward to hearing from you!

ESSENTIAL JOB FUNCTIONS: Maintain department training and procedure manuals (excluding job-specific training). Coordinate responses to guest inquiries and interdepartmental requests. Investigate patron database accounts and update records for restricted patrons. Prepare and manage purchase and capital requisitions. Provide administrative and project support to Database Marketing, Advertising, and Design teams. Assist with direct mail and digital marketing tasks, including automated emails, batch redemptions, and offer setups. Proof all marketing materials (direct mail, emails, ads, artwork) for accuracy and brand consistency. Track and update project timelines in the Production Schedule; communicate status to manager. Collaborate with internal departments and external vendors (PR, advertising agency, print, and others) to ensure smooth project execution and alignment with brand standards. Recommend process improvements to enhance accuracy, speed, and accountability. Maintain confidentiality of sensitive data and adhere to company policies. Deliver exceptional guest service and support company service standards. Acts as a role model to other employees. Always presents self as a credit to Harrah's and encourages others to do the same. Responsible for other general and administrative tasks, as assigned by Direct Mail and Advertising Manager. QUALIFICATIONS: The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Associate's degree in Marketing, Communications, or related field (or equivalent experience). 1-2 years of experience in marketing coordination or administrative support. Strong written and verbal communication skills. Detail-oriented with excellent organizational abilities. Proficient in Microsoft Office Suite; experience with project management tools preferred. Ability to manage multiple projects and meet deadlines. Familiarity with marketing processes and creative workflows. SKILLS Project coordination and time management. Proofreading and quality assurance. Strong interpersonal and collaboration skills. Problem-solving and process improvement mindset. PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to communicate effectively via phone and email in a fast-paced environment. Respond promptly to visual and auditory cues. Provide courteous, professional guest interactions and maintain a positive attitude. Collaborate effectively with team members and work independently when needed. Comfortable with extended periods of standing and walking; reasonable accommodations available. Proficient in English for communication and documentation. Ability to remain calm and make sound decisions under pressure. Comfortable working in environments with noise and where smoking is permitted. Flexible schedule availability, including evenings, weekends, and holidays. Ability to observe and recall details accurately for reporting purposes. Role may involve working both indoors and outdoors. We operate in a 24/7 environment that continuously operates year-round and that is driven by the needs of our customers and guests. The nature of this role requires working a non-traditional schedule in order to successfully execute activities and programs and create a world-class experience for our guests. DISCLAIMER: Preference is given to Ak-Chin community members and members of other recognized Arizona tribes. This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

The Mill Shop Technician designs, builds, fabricates and installs various items requested of the mill shop, while ensuring adequate supplies, materials and labor is in place to support projects. ESSENTIAL JOB FUNCTIONS: Participates in the development and applications of standards for quality and productivity for the mill shop. Supervises and directs staff for shop operations, safety and training of laborers on special projects. Works closely with other departments and administration. Negotiates priorities, plans work schedule of staff, makes job assignments, orders needed materials, supplies and parts. Recommends use of outside vendors as needed. Design, engineer, fabricate and install mill quality products for front of house as well as back of house. ADDITIONAL JOB DUTIES: Maintain shop and shop environment at all required compliance levels, State, Tribal, OSHA and EPA. Train employees in proper use and maintenance of all shop equipment and document same. Maintain all required materials for shop use, including wood, steel, finishing products, nuts/bolts etc. Plan and implement all projects requiring shop support. Implements manpower for support on projects and schedules. Insure shop millwork meets or exceeds accepted standards in appearance and functionality. Design and build desk, cabinetry, shelving, tables, table games, customer service areas, cashier cages, counters, hard surface counter fabrications and repair of same. Design with all other trades in mind; electrical, plumbing, POS and data/phone lines. Control cost of projects by using innovative technology and tried and true methods and materials.Presents self as a credit to Harrah s and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. EDUCATION and/or EXPERIENCE: High school diploma required. Journeyman or equivalent in at least one trade for a minimum of five years or good working knowledge or more than one technical field required. Scheduling, managerial and administrative computer skill experience strongly preferred. QUALIFICATIONS: The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Must be able to read, write, speak and understand English. Must be able to get along with co-workers and develop teamwork. Must present a well-groomed appearance. PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver to all areas of the casino. Must be able to stand, stoop, bend, lie on back and ascend/descend ladders in normal execution of duties. Must be able to push and lift weight of up to 100 pounds. Must be able to see small objects in poorly lit areas. Must possess coordination and dexterity to work with hand and power tools. Must be able to work in areas containing high noise levels, dust and secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to respond to visual, olfactory and aural cues. DISCLAIMER: Preference is given to Ak-Chin community members and members of other recognized Arizona tribes. This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Essential Job Functions: Assists in the safety, proper maintenance, repair and technical work of any stage sets, meeting spaces and conventions. Assists in necessary, the collected effort of any technical work needed for stage/meeting space set-up and breakdown. Ensures proper lighting and sound for stages and conventions. Lighting reinforcement of all stage presentation or convention or special projects. Operates motorized vehicles, i.e. hydraulic and electrically powered hi-reach (man lift) and hand tools. Promotes Harrah's and acts in a professional and courteous manner. Exhibits a positive outgoing personality. Acts a role model and always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Sets up and maintains the sound and lighting systems in entertainment areas. Operates the sound and light systems for assigned shows and events. Assists in setup and strike of band equipment for different acts in entertainment venues Handles all tech requests from set up. Handles all department set up needs from setting up/tearing down staging to putting up banners for events Qualifications: Qualifications: Therequirements listed are representative of the knowledge, skill and/or abilityrequired to fulfill the obligations of this position. High school diploma or GED preferred Three years experience in setup of sound, lighting and audio/visual systems required Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Physical Demands and Work Environment: Thephysical demands described here are representative of those that must be met byan employee to successfully perform the essential functions of this job. Reasonable accommodations may be made toenable individuals with disabilities to perform the essential functions. Must be flexible in a demanding environment. Must maintain a good attitude at all times. Must be open minded and willing to work and learn from a variety of other team members. Must be able to work in an environment ranging from controlled to moderately severe. Must be able to climb, stand, bend, and stoop. Must be able to work in cramped areas for extended periods of time. Must be able to lift up to 100 lbs.

ESSENTIAL JOB FUNCTIONS: Performs all duties associated with receiving guest vehicles Performs all required guest service behaviors. Assists with removing any heavy items from vehicles Fosters a sense of urgency within the team by leading by example Manages booth at all times so as to allow parkers to offer fast and efficient service. Parks and retrieves guest vehicles when needed Oversees operation of the valet booth Proactively avoids and eliminates any service disruptions. Directs traffic flow and monitors parking & retrieval times. Keeps valet lines moving at all times to prevent back log of vehicles Provides department training for all newly hired Valet employees ADDITIONALJOB DUTIES: Builds customer relationships Maintains acceptable appearance of valet booth and porte-cochere. Creates a positive and safe work environment Assists management where needed Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Other duties as assigned. EDUCATION and/or EXPERIENCE: High School Diploma or GED preferred Two years' experience in Valet or related field preferred QUALIFICATIONS: The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. A valid AZ Driver's License and successful Motor Vehicle Report (MVR) is required. Must be at least 18 years of age. Must be able to read, write, speak and understand English. Must have speed and accuracy in order to maintain maximum efficiency. Adheres to regulatory, departmental and company policies. Must be outgoing, energetic, genuine and customer oriented Must be able to drive manual transmission vehicles PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift 50 pounds. Must be able to sit, stand, kneel, bend, squat, climb, walk or run. Must be able to run and stand for up to 10 hours per day. Must be able to work outside in excess of115-degree weather and stand on feet for at least 4 hours during any workday. Must be able to tolerate areas containing dust Must be able to tolerate areas containing secondhand smoke Must be able to work with and tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and areas with second hand smoke Must be able to work at a fast pace, efficiently. Must be able to respond to visual, olfactory and aural cues. Must be able cooperate in mentally and physically stressful situations Must be able to work a flexible schedule including weekends, evenings and holidays DISCLAIMER: Preference is given to Ak-Chin community members and members of other recognized Arizona tribes. This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

The Slot Attendant/Host creates an entertainment environment for all guests, as well as provides courteous and prompt change, jackpot, ticket fill and minor machine repair service. ESSENTIAL JOB FUNCTIONS: Provides courteous and prompt change, jackpot, ticket fill and minor machine repair service Proactive in anticipating customer needs by continually searching for lights and customers in need of service. Document transactions including jackpots, ticket fills, machine entries and machine repairs. Fill ticket printers and provide minor machine repairs as necessary. Monitor handheld devices used for dispatch to guest request/SP ADDITIONAL JOB DUTIES: Knowledge of department policies and procedures including those pertaining to Federal and Regulatory laws and guidelines. Routinely strives to build and maintain rapport with customers by handling disputes and making every effort to achieve customer satisfaction. Exercises appropriate discretion in identifying situations that require management attention. Ability to handle & secure keys within department guidelines. Knowledge and communication of special promotions to customers. Coordinates with Casino Operations Supervisors and Security to detect and prevent attempts to cheat or damage gaming equipment and to identify floor irregularities to a Games Supervisor, Lead Slot Attendant/Host or Casino Manager. Adheres to regulatory, departmental and company policies. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Other duties as assigned. EDUCATION and/or EXPERIENCE: High School Diploma or GED preferred Prior casino experience is preferred QUALIFICATIONS: The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Must possess strong money handling and documentation skills. Must have knowledge of casino rules, procedures and regulations pertaining to Slot Operations. Must be able to get along with co-workers and work as a team across departments and levels of management and follow instructions Must maintain an upbeat and positive attitude Have a basic knowledge of computer operating systems and navigation ability. Have a basic knowledge of other games and services offered at the casino. Must be able to read, write, speak and understand English. Must present a well-groomed appearance. Must demonstrate attention to detail PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver to all areas of the casino. Must be able to lift up to 40 pounds. Must be able to bend, reach, kneel, twist and grip items. Must be able to walk and be on feet for long periods of time. Must have sense of urgency and keep up with fast paced business practices. Must be able to work calmly and professionally in stressful situations. Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust. Excellent vision (including peripheral) is needed for game security. Must be able to respond to visual and aural cues. DISCLAIMER: Preference is given to Ak-Chin community members and members of other recognized Arizona tribes. This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

ESSENTIAL JOB FUNCTIONS: Repairs, replaces, and performs preventative maintenance on all motors, panels, and electrical equipment. Replaces burned out light bulbs, checks electrical circuits, refrigeration controls, and contacts. Familiar with the installation, as well as the repair of, any and all electrical equipment. Repairs furniture, doors, windows, slot machine stands, gambling tables, and cabinet work. Fabricates office partitions, doors, cornices, counters, panel walls, and ceilings. Performs all maintenance necessary to keep all locks and locking devices in functional and safe operating condition. Installs, connects, and tests sanitary plumbing fixtures, fire sprinklers, hydraulics, refrigeration, various gas, steam, and other pressure systems. Performs all maintenance and repair functions on major system break-downs, diagnosing trouble, repairing or replacing. Handles regular preventative maintenance of all HVAC and refrigeration equipment. Maintains inventory of supplies under guidance of Facilities Shift Supervisor. Ensures safe, efficient operation of all equipment relevant to boilers, chillers, pumps, life safety equipment, air handlers, and emergency generators. Installs and/or repairs carpet and vinyl flooring as directed. ADDITIONAL JOB DUTIES: Works under guidance of preventative maintenance and work order program. Familiar with and operates Energy Management systems. Ensures safe, efficient operation of all equipment relevant to boilers, chillers, pumps, life safety equipment, air handlers, and emergency generators. Responsible for preventative and regular maintenance of all equipment. Applies operation procedures as required by state and local codes. Performs water-testing treatment for boilers and chillers. Maintains log of all equipment status and inventory of parts and material necessary for repairs. Performs preventative maintenance of all kitchen equipment as directed. Performs daily routine maintenance. Responsible for all preparation necessary to ensure proper application of paints varnishes sealers and rustproofing. Maintains inventory of spare carpet, related tools, and supplies. Installs and/or repairs carpet and vinyl flooring as directed. Presents self as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Other duties as assigned High school diploma or equivalency certificate is required. Three (3) years experiences in specific skill area or one (1) year experience and/or educational requirements from an accredited institution. Previous experience in mechanical maintenance work is required. Must be able to read, speak, write and understand English. Must be able to get along with co-workers and develop teamwork. Must present a well-groomed appearance. Must demonstrate Mechanic II abilities and knowledge in specific skills area (HVAC; electrical; plumbing; carpentry). EDUCATION and/or EXPERIENCE: QUALIFICATIONS: The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver to all areas of the casino. Must be able to stand, stoop, bend, twist and grip, lie on back, and climb ladders in the execution of normal duties. Must be able to push and lift weight of up to 100 pounds. Must be able to see small objects in poorly lit areas containing high noise levels and secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to respond to visual, olfactory, and aural cues. DISCLAIMER: Preference is given to Ak-Chin community members and members of other recognized Arizona tribes. This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

ESSENTIAL JOB FUNCTIONS: Responsible for the operation of assigned bank or window according to procedures and regulations. Verifies incoming count for assigned bank or window. Counts down bank or window at end of each shift and reconciles to the cage accountability or window impressment. Operates coin and currency counting equipment. Completes or verifies transfers to and from the vault, cage, slots, poker, table games, cash devices, or other cash handling areas across the casino. Transports funds with carts to and from the vault, cage, slots, poker, table games, cash devices, or other cash handling areas across the casino. ADDITIONAL JOB DUTIES: Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Other duties as assigned. EDUCATION and/or EXPERIENCE: High school diploma or GED required. Experience in general cash handling is required. Cashiering knowledge, good math and problem solving abilities required. QUALIFICATIONS: The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Must have excellent guest and human relations skills. Must be able to get along with co-workers and work as a team. Must be able to work any shift as well as fluctuating times and days as needed. Must present a well-groomed appearance. Must be able to read, write, speak and understand English. Must be computer literate with knowledge of Microsoft Office and Excel PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver in closed quarters including all areas of the cashiering stations and vault. Must be able to push, pull, lift and carry 50 pounds. Must be able to bend, reach, kneel, twist and grip items while working at assigned area. Must be able to stand for extended periods of time. Must have the manual dexterity and coordination to operate office equipment, including a 10-key adding machine, PC computers, fax machine and photo copier. Must be able to work at a fast pace and in stressful situations. Must be able to respond to visual and auditory cues. Must be able to work in a smoke-filled environment. Must be able to work any shift on any day DISCLAIMER: Preference is given to Ak-Chin community members and members of other recognized Arizona tribes. This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

ESSENTIAL JOB FUNCTIONS: Conducts surveillance observation on designated areas both as required by applicable laws and as directed by surveillance management. Operates surveillance equipment such as CCTV surveillance systems, video printers, video switchers and various computerized equipment. ADDITIONAL JOB DUTIES: Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Other duties as assigned. EDUCATION and/or EXPERIENCE: A High school diploma or GED is required. Previous experience in surveillance is preferred. Previous experience and knowledge of CCTV equipment and basic electronics is preferred. QUALIFICATIONS: The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Must be able to identify when cheating or any unusual, irregular or illegal activities are, or have been present. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Must have the ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Must have and/or acquire board knowledge of the various casino games offered, and cheating techniques used to compromise these games and to be able to detect when cheating or any unusual, irregular or illegal activities are, or have been present. Must be able to understand the various departments policies and procedures and understand when a violation has occurred. Must possess the aptitude and the technical ability to Must be able to write complete, comprehensive reports. Maintains department confidentiality and integrity, and have the ability to work as a team member and get along with co-workers. Must be able to effectively communicate verbally and produce legible, accurate reports. Must be able to use a computer and operate efficiently with Word and Excel. Must be able to get along with co-workers and work as a team. Must be able to read, write, speak and understand English. PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver to all areas of the casino. Must be able to write detailed reports, and if necessary, be able to testify in a court of law in regard to these reports. Must possess the ability to sit or stand for long hours observing numerable CCTV screens. Must be able to work and maneuver in closed quarters. Must possess the necessary vision for close and distant observations. Must display and demonstrate the ability to perform simple investigations when directed by surveillance management. Must be able to lift 50 pounds. Must have the manual dexterity to operate the following equipment: NVRs, DVRs, matrix switches, monitors, computers, controllers and cameras. Must be able to bend, stoop, reach, kneel, twist and grip items as required to perform various surveillance duties. Must be able to respond calmly and make rational decisions when handling guests demands in a fast pace environment. Must be able to respond quickly and efficiently to Surveillance alarms, fire alarms, and criminal situations. Excellent vision (including peripheral) is needed to protect the games. Excellent hearing to respond to audible alerts. DISCLAIMER: Preference is given to Ak-Chin community members and members of other recognized Arizona tribes. This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

ESSENTIAL JOB FUNCTIONS: Deals at an assigned table in accordance with established policies and procedures for the gaming entertainment of Harrah's guests. Maintains a continuous inspection of deck(s) and all other assigned gaming equipment, ensuring the security of assigned game at all times. Exchanges guest currency for gaming tokens and ensures the safety of all tokens and cash entrusted. Assists guests in playing and ensures adherence to established rules, policies and procedures. ADDITIONAL JOB DUTIES: Coordinates with Supervisors and Security to detect and prevent attempts to cheat and to identify floor irregularities to a Table Games Supervisor, Casino Operations Manager or Assistant Casino Operations Manager. Interacts with guests and markets' Harrah's products and services Communicates all irregularities, safety hazards, and questions to Table Games Supervisor or Casino Operations Manager Adheres to regulatory, departmental and company policies Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same Other duties as assigned EDUCATION and/or EXPERIENCE: High School Diploma or GED preferred At least 6 months of live casino dealing experience is required and/or successful completion of a dealer program at an accredited institution or through Harrah's Ak-Chin dealing school. Pass an audition demonstrating adequate gaming propensity. Must possess strong money handling and documentation skills. Must meet Harrah's dealing standards in regard to rules, game knowledge and dealing. Must have knowledge of casino rules, procedures and regulations pertaining to the Table Games. Must be able to read, write, speak and understand English. Must be able to get along with co-workers and work as a team across departments and levels of management. Must present a well-groomed appearance. Deliver excellent customer service. Is able to operate in mentally and physically stressful situations. Must possess mathematical abilities including addition, subtraction, multiplication and division. QUALIFICATIONS: The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to stand for extended periods of time. Must be able to maneuver to all areas of the casino. Must be able to bend, reach, kneel, twist and grip items. Must have sense of urgency and keep up with fast paced business practices. Must be able to work calmly and professionally in stressful situations. Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust. Excellent vision (including peripheral) is needed for game security. Must be able to respond to visual and aural cues. DISCLAIMER: Preference is given to Ak-Chin community members and members of other recognized Arizona tribes. This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

ESSENTIAL JOB FUNCTIONS: Serves alcoholic beverages within department and state liquor law guidelines. Prepares ordered drinks with proper portions and ingredients in accordance to company policies. Operates a cash register, ringing the proper amount into the register and giving the guest or server the correct change following all company policies. Maintains a respectful control over guests at all times. Monitors guests' consumption of alcoholic beverages and intervenes as necessary following C.A.R.E. guidelines. ADDITIONAL JOB DUTIES: Maintains a clean, organized and fully stocked area in accordance to company policies. Resourceful with beverages, fruit and supplies in order to maintain low beverage costs. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Other duties as assigned. EDUCATION and/or EXPERIENCE: High School Diploma or GED preferred Must be at least 19 years of age. Bartending certification preferred. QUALIFICATIONS: The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Knowledge of operating cash register and bar equipment is required. Must have excellent customer service and communication skills. Must be able to get along with co-workers and work as a team. Must be able to read, write, speak and understand English. Must present a well-groomed appearance. Must have speed and accuracy in order to maintain maximum efficiency. Must have a sense of urgency and react to changing business demands. Must be flexible with schedule based on business demands and coverage including but not limited to working swing shift hours or grave shift hours. Must be able to maneuver inside assigned bar area in the casino. Must be able to lift up to 50 pounds. Must be able to use hand motions when preparing and pouring all types of drinks for customers and servers. Must be able to use hand motion when cleaning and wiping bar areas. Must be able to bend, pull, and carry bar stock to and from refrigerators and cabinets. Must be able to reach across the width of the bar to serve guests. Must be able to complete required paperwork for cash transactions. Must be able to operate the following equipment including, but not limited to: cash register, juice guns, cutting boards, liquor guns, soda guns, ice machines, shot glasses, mixers, pour equipment, knives, coffee machines, frozen drink machines, ice tea machines and other necessary equipment. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to respond to visual and aural cues. Must be able to tolerate areas containing loud noise. Must be able to tolerate working outside in very hot temperatures including but not limited to working the pool area. PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. DISCLAIMER: Preference is given to Ak-Chin community members and members of other recognized Arizona tribes. This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Maintain the overall cleanliness of the hotel by cleaning breeze ways, hallways, and lobbies. In addition, the Houseperson is responsible for stocking and maintaining the supply closets each day, assist Room Attendants by collecting soiled linens and trash from the hotel room, sorting the linen appropriately and assisting team members. The Houseperson will deliver all guest requested items within 15 minutes or less. Members of the Housekeeping Team must maintain confidentiality and adhere to hotel and casino gaming regulations. ESSENTIAL JOB FUNCTIONS: Overall cleaning of the hotel Vacuums carpet (daily) and removes stains as necessary Washes and cleans walls light fixtures, louvers, ceilings, shelves and outside walls and cement walls Operates and controls all mechanical equipment including rotary machines, blowers, wide area vacuums and operating a golf cart Recognizes and uses appropriate chemicals Assists Room Attendants with stripping beds, emptying trash, bringing fresh linen and other related responsibilities Responsible for the distribution of clean linen to both Room Attendant carts as well as linen closets. Maintains a neat and clean working environment. Picks up soiled linen from Room Attendant s carts and returns to the drop room for sorting. Sort soiled linen. Respond to guest and employee requests Responsible for deep cleaning of rooms ADDITIONAL JOB DUTIES: Housepersons may be required to perform the duties of GRA s, Heavy Duty cleaners, Laundry Attendants, & Cleaning Specialists. Transports cleaning equipment up and down ramps Washes windows inside and out; and cleans outside walls to remove dirt and debris Cleans and empties various cleaning equipment including shampooers, buffers and vacuums Delivers upon requests guest amenities, i.e. pillows, additional beds, blankets, etc. within established timeframes Fold and inspect clean linen. Run washer and dryer. Maintains laundry area; stocking supplies, cleaning area and organizing All other duties as assigned Qualifications: EDUCATION and/or EXPERIENCE: High school diploma or GED preferred. 1 year of hospitality experience preferred. QUALIFICATIONS: The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Must be speak, write and understand English. Must meet quality & time standards within 90 days of date in job. Must present a well-groomed appearance. Must perform duties with a sense of urgency. Must be able to work as a team with other employees. Ability to multi-task is essential. Friendly, outgoing personality is a must. PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift and carry at least 50 pounds. Must be able to stand and walk up to 8 hours per shift. Must be able to work in high and low temperatures including but not limited to working outdoors Ability to use chemicals without any adverse reactions. Ability to use and control various mechanical equipment. Ability to tilt head back and look up. Ability to work around dust. Ability to perform frequent, circular motions with hands and/or arms. Ability to bend, reach, stand, walk, push, pull, climb, kneel and crouch. Visual range must include near and far distances. Ability to maneuver in small, limited spaces. Must maintain good eye contact. Must be able to work with and tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and areas with second hand smoke Must be able to work at a fast pace, efficiently. Must be able to respond to visual, olfactory and aural cues. Must be able to operate in mentally and physically stressful situations Must be able to work a flexible schedule including weekends, evenings and holidays DISCLAIMER: Preference is given to Ak-Chin community members and members of other recognized Arizona tribes. This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

ESSENTIAL JOB FUNCTIONS: Writes tickets and processes cash winning tickets Handles customer questions and disputes Counts cash at the beginning and end of each shift Ensure all customers, whether regular or infrequent, are made to feel welcome at all times Carry out engaging conversations and provide friendly service to customers Show patience with customers who do not wager regularly; take the time to explain how wagering works Committed to working in a compliant environment in the Sportsbook at all times and adhere to Gaming Control Board reporting requirements Calls for MTL support when writing bets requiring MTL paperwork Adhere to Uniform Policy and ensures good standard of personal presentation at all times Anticipate and act on the needs of the customer, seek and respond to feedback Ensure all issues effecting the customer experience in the sports book are reported promptly Undertake additional tasks contributing to the operations of the sports book, as requested ADDITIONAL JOB DUTIES: Sets the proper example of hospitality and ensures that a visual impression of friendliness and courtesy are. Ensures adherence to all safety policies and procedures and reports any safety hazards to assigned Sports Book Supervisor. Adheres to regulatory, departmental and company policies. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Other duties as assigned. EDUCATION and/or EXPERIENCE: High School Diploma or GED preferred Prior casino experience is preferred QUALIFICATIONS: The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Genuinely interested in working with and helping customers Excellent communication skills Prefer working as part of a team Well-presented, polite, tactful and friendly Numerate, lively and quick-thinking Resolve complaints and difficult situations in a calm and patient manner Enjoy promoting products and services confidently Gather and act on customer feedback effectively Prioritize quick, effective speed of service High standards, initiative, pro-activity and professionalism Flexible to perform different tasks and follow procedures correctly Full of drive and enthusiasm for your own development Must be able to read, write, speak and understand English. PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver to all areas of the casino. Must be able to lift up to 40 pounds. Must be willing to assist in keeping the casino clean. Must be willing to approach and converse with strangers. Must be able to bend, reach, kneel, twist and grip items. Must be able to walk and be on feet for long periods of time. Must have sense of urgency and keep up with fast-paced business practices. Must be able to work calmly and professionally in stressful situations. Must be able to tolerate areas containing secondary smoke, high-noise levels, bright lights and dust. Must be able to respond to visual and aural cues. DISCLAIMER: Preference is given to Ak-Chin community members and members of other recognized Arizona tribes. This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).