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Bookkeepers supervisor skills for your resume and career
15 bookkeepers supervisor skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Created guide for new customer service representatives for closing/ opening procedures.
- Supported manager in supervision of internal bookkeeping and customer service operations.
2. Bank Deposits
Any money that a customer chooses to leave with their bank account is a deposit. Deposits can vary in amounts and different banks have limits on the deposits their customers can have as a minimum. Banks charge customers for deposits especially when a teller is used by the customer to deposit money into their account.
- Maintain financial records such as payroll, bank deposits, night drops, and store currency in compliance.
- Reconcile cash receipts of up to $80,000 daily, balance financial records and bank deposits.
3. Financial Statements
A financial statement is a report of an individual or a company that includes all the information about the declared assets, the use of money, income, and also the contribution of shareholders over a certain period.
- Reviewed Payrolls, Financial Statements, and Monthly Bookkeeping Services.
- Prepare accurate financial statements at end of the quarter for holding companies and processed shareholders distributions.
4. Front End
- Check in vendors, stock shelves, open and close cash office, supervise front end, file maintenance
- Trained all new employees on the Front End and Service Center.
5. ACH
Automated Clearing House, ACH is a computerized electronic network to process, coordinate and manage transactions (credit and debit) and automated money transfers between banks and other financial institutions without the use of paper checks, electronic transfers, credit cards, or cash networks. The ACH network is regulated by the federal government and managed by the National Automated Clearing House Association (NACHA).
- Prepared and paid monthly and quarterly owner distributions via ACH and wires.
- Prepared monthly and quarterly financials, processed wires, ACH and returns, insurance tracking, balancing of customer accounts.
6. Journal Entries
Journal entries can be defined as an act of keeping or making records of any transactions either economic or non-economic. The journal entries are made in the accounting systems of an organization. The entries are filled with two main fields; debit and credit. The debit and credit must be equal at the end of a journal entry else it is not considered correct. The journal entries also keep the date of transactions and the names of the accounts that were affected by the transactions.
- Prepare bank and account reconciliations, journal entries, depreciation and amortization, prepayments, accruals, account and variance analysis
- Reconciled the Bank s Federal Reserve transactions, prepared and entered adjusting journal entries for closing at month end.
7. Financial Reports
- Developed work plans to ensure timely dissemination of financial reports to executives.
- Prepared month end financial reports and related analysis.
8. Wire Transfers
A wire transfer is an electronic bank transaction where funds are transferred from one person to another. The transfer can be within the same bank or from one bank to another. Wire transfer makes it possible to transfer money to anyone anywhere in the world and to also transfer money to multiple accounts seamlessly regardless of location.
- Relieved Head Cashier of collections, general ledger duties, and wire transfers.
- Filed checks, data entry, wire transfers and other bookkeeping tasks
9. Service Desk
The point of contact between a services provider or enterprise and the end-user is referred to as the services desk. A service desk enables businesses to effectively implement daily internal and external tasks. It also helps enterprises in communicating with their customers and tending to their requests effectively.
- Balance Tills, count the safe, count the lottery inventory, deposits and work the Service desk.
- Mentored and motivated staff, established cross-training initiatives, and effectively transitioned less critical customer calls back to service desk representatives.
10. Customer Complaints
- Resolved customer complaints and solved pricing disputes to manage individual expectations across all storefronts.
- Respond in person and by phone to office issues including customer complaints and concerns.
11. Bank Accounts
- Processed all credit card payments, legal notary and reconciled bank accounts for all eight accounts.
- Reconcile all bank accounts, Charge Off/Reserve for Loan Loss and Letter of Credit accounts.
12. QuickBooks
- Process donations, daily reconciliations, reimbursements, accounts receivable, accounts payable and payroll via QuickBooks and Excel.
- Performed all bookkeeping services related to business operations using QuickBooks Pro 2013.
13. A/P
- Performed A/R, A/P and bi-weekly payroll duties.
- Processed computerized payroll, handled A/P and reviewed vouchering.
14. Computer System
- Analyze computer system requirements and upgrades to ensure optimal performance.
- posted by hand/10 key) Experienced Conversion to BDS001 Computer System,
15. A/R
- Manage all incoming mail and A/R duties.
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List of bookkeepers supervisor skills to add to your resume

The most important skills for a bookkeepers supervisor resume and required skills for a bookkeepers supervisor to have include:
- Customer Service
- Bank Deposits
- Financial Statements
- Front End
- ACH
- Journal Entries
- Financial Reports
- Wire Transfers
- Service Desk
- Customer Complaints
- Bank Accounts
- QuickBooks
- A/P
- Computer System
- A/R
- Sales Reports
- Loss Statements
- Inventory Control
- Cash Drawers
- Medicaid
- Sales Floor
- Balance Sheet
- ATM
- Customer Issues
- Financial Data
- Performance Reviews
- Charge Backs
- POS
- Computer Equipment
- HR
- Customer Accounts
- Customer Calls
- Payroll Taxes
- Store Sales
- PTO
- Computer Room
- Store Operations
- Disciplinary Actions
- Customer Inquiries
- Business Transactions
- AP
- Ar
Updated January 8, 2025