How to hire a business office coordinator

How to hire a business office coordinator, step by step

Here's a step-by-step business office coordinator hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a business office coordinator job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new business office coordinator
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   First, determine the employments status of the business office coordinator you need to hire. Certain business office coordinator roles might require a full-time employee, whereas others can be done by part-time workers or contractors.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A business office coordinator's background is also an important factor in determining whether they'll be a good fit for the position. For example, business office coordinators from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   This list presents business office coordinator salaries for various positions.

   Type of Business Office Coordinator	Description	Hourly rate
   Business Office Coordinator	General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.	$15-25
   Office Aide	Also called an office assistant, an office aide is someone whose responsibility focuses on secretarial and administrative tasks in health practices, schools, businesses, or any other institution. Office aides help with logistical and clerical needs like copying files, curating schedules, and answering phones... Show more	$10-17
   Office Clerk	Office clerks are administrative employees who handle clerical activities for the organization. They are in charge of managing company records, organizing and storing documents, filing and sorting hard copies of documents, and liaising with other departments or external partners... Show more	$12-18

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Data Entry
   • Patients
   • Financial Data
   • Payroll Processing
   • Human Resources
   • Kronos
   • Support Services
   • Medicaid
   • Insurance Benefits
   • Home Health
   • ADP
   • Business Office Functions
   • Insurance Verification
   • Rehabilitation

   Check all skills

   Responsibilities:

   • Obtain and complete provider applications and supporting information/documentation for participation into managed care and Medicare and Medicaid networks.
   • Manage operational FedEx relationship through order fulfillment, shipment tracking, and communication with parties involve in shipment transaction.
   • Maintain HIPAA compliance and patient privacy in all day to day interactions.
   • Collaborate effectively with Medicare and Medicaid to quickly handle client disputes.
   • Work directly with providers and patients successfully resolving problems, providing information and answering questions.
   • Schedule appointments, register patients, answer telephone calls, forward messages to physicians and nurses electronically.

3. Make a budget

   Including a salary range in your business office coordinator job description is one of the best ways to attract top talent. A business office coordinator can vary based on:

   • Location. For example, business office coordinators' average salary in new mexico is 42% less than in massachusetts.
   • Seniority. Entry-level business office coordinators 40% less than senior-level business office coordinators.
   • Certifications. A business office coordinator with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a business office coordinator's salary.

   Average business office coordinator salary

   $41,658yearly

   $20.03 hourly rate

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   Entry-level business office coordinator salary

   $32,000 yearly salary

   Updated January 18, 2026

4. Writing a business office coordinator job description

   A good business office coordinator job description should include a few things:

   • Summary of the role
   • List of responsibilities
   • Required skills and experience

   Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a business office coordinator job description:

   Business office coordinator job description example

   Sunrise considers the health and safety of its residents, family members, and team members as its highest priorities. All offers of employment with Sunrise are conditioned on completing and passing a background and drug test, participating in mandatory vaccine programs (e.g., Covid-19), participating in testing requirements (e.g. Covid-19, TB) and using designated PPE when required.

   Sunrise Senior Living offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. Team members may also be eligible to receive a bonus based on their position. Some leadership roles are eligible to receive annual bonuses. All team members have the potential to receive spot bonuses and other incentive awards.

   
   Qualifications
   

   Sunrise Senior Living has championed quality of life in senior care for more than 30 years. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families. It's no surprise that many of the world's leading experts in Senior Living entrust their career to Sunrise.

   At Sunrise, you will…
   
   Make a Difference Every Day
   We are passionate about our mission — to champion quality of life for all seniors. We deliver high-quality care with a personal touch and encourage our residents to enjoy life to the fullest.

   Be Part of a Uniquely Supportive Community
   The care-focused environment we create for residents extends to our team members. We offer programs, rewards, and benefits to help you live your best.

   Ignite Your Potential
   We believe potential has no limits. We offer best-in-class leadership development programs designed to grow our leaders. We are committed to helping our team members achieve their career goals.

   Sunrise Senior Living was again named as one of the Best Workplaces in Aging Services™ by Fortune and certified as a Great Place to Work® by Activated Insights. This is the 5th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.

   Apply today to learn why Sunrise Senior Living is a certified Great Place to Work ®

   Copy this example

   

5. Post your job

   To find business office coordinators for your business, try out a few different recruiting strategies:

   • Consider internal talent. One of the most important talent pools for any company is its current employees.
   • Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any business office coordinators they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level business office coordinators with the right educational background.
   • Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.

   Post your job online:

   • Post your business office coordinator job on Zippia to find and recruit business office coordinator candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   During your first interview to recruit business office coordinators, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.

   It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new business office coordinator

   Once you've decided on a perfect business office coordinator candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

   You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

   Once that's done, you can draft an onboarding schedule for the new business office coordinator. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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