Cache Creek Casino Resort jobs in Sacramento, CA - 25 jobs

The Security Officer is responsible for understanding and complying with Company and Security department policies and procedures. Under direction from the Security Shift Supervisor and Shift Manager performs the following essential duties and other duties as assigned. Responsibilities • When required assist local, state, federal law enforcement agencies and emergency services. • Provide security and protection for guests, employees and company assets. • Transact monetary exchanges in compliance with established regulations. • Maintain surveillance of the casino cage and surrounding area. • Replace pit boxes on gaming tables after the count. • Ensure employees and guests comply with established policies and procedures. • Administer first aid within acquired training and ability. • Report unsafe conditions to the appropriate authority. • React to any disturbances within the property. • Observe and react to individuals suspected of illegal activity. • Perform as dispatch officer when assigned. • Respond to emergency alarms. • Author written reports regarding security incidents. • Provide security escort services to guests and employees as required. • May perform the duties of Shuttle Bus Driver, Valet Attendant and/or Traffic Control Specialist as needed. • Other job related duties as required. Qualifications EDUCATION and/or EXPERIENCE • Prefer security experience or six months to one year related experience and/or training; or equivalent combination of education and experience. CERTIFICATES, LICENSES, REGISTRATIONS Required to perform this job: Ca. Class C Drivers license required - Must be vehicle insurable through JRCR's Agent Pay range: $19.00 - $24.70 per hour *Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am. This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment

The Accounts Payable General Ledger Clerk is responsible for compiling, processing and maintaining Accounts Payable records. Responsibilities • Ensures that each guest receives outstanding service by creating a friendly environment and following Jackson Rancheria Guest Service Guidelines. • Reviews invoices, matches them to appropriate purchase order and sends out to appropriate managers for processing approval and payment. • Enters verified vouchers into system for payment and issue, mails checks to vendors, files voucher with payment stub in appropriate vendor file. • Prepares invoice deduction notices, as necessary. • Audits freight bills against freight manifests. • Answers vendor inquires and resolves discrepancies regarding vendor invoices. • Assists in month end close and prepares analysis of accounts, as required. • Reviews contracts, such as entertainment, sponsorship, or service, for payment processing and issues payment. • Maintains lease and maintenance contracts for copiers and printers, submits requested meter readings for required machines. • Reviews and approves all system purchase orders for processing. • Assists in 1099 year end processing. • Submits tax payments for Non-Resident withholdings to Franchise Tax Board. • Processes garnishment payments to withholding agents. • Prints all accounts payable reports and maintains all accounts payable files. Qualifications EDUCATION and/or EXPERIENCE •Six months related experience and/or training; or equivalent combination of education and experience. Pay range: $21.00 - $27.30 per hour *Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am. This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment.

The Sales Assistant will perform a combination of cash handling/ register sales, food preparation, stocking and deep cleaning of all areas of the General Store to include the kitchen. Responsibilities Ensure that each guest receives outstanding service by creating a friendly environment and following Jackson Rancheria Guest Service Guidelines. Operation of POS/cash registers and resultant adherence to cash handling policies and procedures. Maintenance of merchandise by sweeping, dusting, cleaning, organizing, rotating and restocking daily. Preparation, packaging, serving and selling of General Store “to go” food items. Tasks associated with this process may include but are not limited to: Handling of food products including raw meats. Operating commercial fryers, display warmers, commercial slicers and stove top. Handling of knives and associated kitchen wares and wraps. “Temping”, logging and discerning data associated with food preparation and preservation. Monitor prepared food so that it is safe, well presented and of high quality. Deep cleans General Store kitchen. Cleaning of filters and machines on a daily basis. Responsible for filtering of deep fryer oils, wiping down all hoods and related equipment, maintaining a sanitary kitchen at all times. Cleaning and proper care of all General Store equipment and facilities. Including but not limited to fixtures, bathrooms, kitchen, floors, fuel pump islands and exterior. Collection and transportation of garbage and old cooking oil to outside dumpsters and bins. Communicate General Store and Casino product knowledge and descriptions to guests as directed by management. Compliance with all laws and regulations governing the sale of alcohol, tobacco, gasoline and other products as instructed. Comply with established written policies and procedures. Handle guest complaints or transgressions in a professional, courteous manner that is consistent with policies and procedures. Demonstrates the flexibility and adaptability necessary to work in high volume environment. Follows all safety and emergency procedures and is aware of accident prevention policies. Qualifications EDUCATION and/or EXPERIENCE • Experience in retail sales and food handling is desired. Pay range: $18.00 - $23.40 per hour *Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am. This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment.

The Finance Accountant is responsible for properly performing all financial activities related to the General Ledger Accounting Department, in accordance with established policies, procedures and controls. Maintains strict confidentiality of privileged information. Responsibilities • Ensure that each guest receives outstanding service by creating a friendly environment and following Jackson Rancheria Guest Service Guidelines. • Performs cash management and reconciliation of daily bank activity; informs management of available balance; inspects for fraudulence; reconciles credit card sale and refund transactions. • Maintains General Ledger system; reviews accuracy of transactions posted; review monthly activity against budget and investigates variances. • Performs various account reconciliations and maintains balance sheet reconciliation records. • Tracks, records, and reconciles fixed assets; prepares monthly depreciation schedules and record information on General Ledger; conducts annual inventory; tags new acquisitions, dispose of assets leaving property and log movement of assets; prepares monthly capital expenditure (CAPEX) summary report. • Reconciles and processes spreadsheet/documentation to pay taxes; reconciles and records biweekly payroll; prepares monthly slot count. • Complies with federal, state, and local financial legal requirements by studying existing and new legislation, enforcing adherence to requirements, and advising management on needed actions. • Recommends financial actions by analyzing accounting options. • Held accountable, to a high degree, for the accuracy and thoroughness of departmental records and reports. Qualifications EDUCATION and/or EXPERIENCE • Typically requires an Associate's degree or equivalent and minimum of two years of related experience. Pay range: $28.00 - $36.40 per hour *Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am. This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment.

The Associate Project Manager will assist the Director with planning, scheduling, coordination and control of the projects from inception to include all pre-construction until the project is transitioned to the Construction team. They will assist with the overall design and preconstruction process for assigned projects. For some assignments, may serve as the owner's representative/project manager and coordinating project goals with outside contractors, vendors and consultants during the construction phase. Responsibilities Ensure that each guest receives outstanding service by creating a friendly environment and following Jackson Rancheria Guest Service Guidelines. Assist in project planning, budgeting, scheduling and identification of resources needed. This includes project accounting functions including managing the budget, tracking/managing costs and minimizing exposure and risk in the project. Assist in preparing contracts and negotiate revisions, changes and additions to contractual agreements with architects, suppliers and subcontractors. Assist in developing specifications for construction, repair and modification projects for the purpose of providing them to architects, sub-contractors etc. for selection and awarding of contracts. Assist in composing/editing Requests for Proposals and Requests for Quotes. Prepare bid analyses and vendor recommendation for approval and contracting. Preparing conceptual and detailed cost estimates from schematic or feasibility-level documentation. Develop variance summaries between estimates and value engineering studies. Participate and often lead the preparation and presentation of cost / budget information to project stakeholders. Facilitate value engineering sessions with the project team, including external consultants/vendors Reviewing construction contracts to identify key insurance and damages clauses. Prepare meeting agendas, take/distribute meeting notes, participate/lead Pre-Construction and OAC meetings. Review, approve/deny payment applications and invoices. Prepare project scoping documents with input from project stakeholders. Complete QA/QC reviews of technical documentation prepared by third parties. Facilitate and/or attend job site meetings. Qualifications Experience in construction process, including architecture and civil project design. General knowledge of Construction law, practices, and procedures. Knowledge regarding materials and methods involved in the construction of buildings or other structures, including utilities and roads. Knowledge of pertinent building, plumbing, mechanical, electrical, fire, energy, accessibility and zoning codes and ordinances and the agencies that have jurisdiction. Proficiency with reading project plans, specs, contracts, purchase orders, change orders, etc. The preferred candidate would have a degree in Construction Management, Architecture, Civil Engineering and a minimum of 5 years of Project Management experience. Pay range: $29.00- $37.70 per hour *Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am. This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment.

Under the supervision of the Slot Technician Manager, perform troubleshooting and repair of slot machines according to established departmental and company policies, procedures and goals. This responsibility encompasses guest services, team relations and profitability. The duties are performed within the framework and intent of the Company Philosophy/Mission Statement. Responsibilities • Game preparation and optioning, software/part compatibility checks, installation, preventative maintenance, theme conversion in a shop or field environment; functional testing. • Troubleshooting and repair of game malfunctions to modular level; perform engineering upgrades to games. • Maintain detailed knowledge of the multiple vender product line. • Assists Slot Attendants in solving, non-routine or complex software, hardware, and procedure problems. • Maintain equipment and personal tools necessary for position. • Maintain currency on jurisdictional compliance requirements. • Coordinates installation of hardware and software, and implementation of procedure changes. • Maintains parts inventory and understands basics of JRCH parts ordering process. • Performs tasks with minimal/or no on-site supervision. • Submit Action Requests for known product deficiencies and keep management informed of problems and trends. • Verify jackpots and assist in resolving guest disputes. • Other duties may be assigned. Qualifications EDUCATION and/or EXPERIENCE • One to two years related experience and/or training; or equivalent combination of education and experience. • Experience with Network Technologies such as Ethernet; PC hardware and software troubleshooting; Working with AC/DC electrical components preferred. Pay range: $21.00 - $27.30 per hour *Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am. This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment.

The Casino Host is considered the sales representative for the Casino. The position is responsible for bringing new business, developing customer loyalty and generating incremental trips among premium players to Jackson Rancheria Casino Resort. The mission, responsibilities and accountability of the Casino Host pertain to professionalism, positive/friendly interaction and compatibility with external/internal guests at all times. Competency in relation to verbal and non-verbal communication skills, including writing and phone skills is mandatory in this highly visible position. Responsibilities • Ensure that each guest receives outstanding service by creating a friendly environment and following Jackson Rancheria Guest Service Guidelines. • Solicits and identifies new high worth guests on the casino floor for Dreamcatcher's Club. • Utilize personal and professional contacts to generate new business for the Jackson Rancheria Casino Resort. • Assist in coordinating all activities for the recruiting of new patrons and retention of existing patrons. • Creates and maintains player's accounts, ensuring all information is current and updated. • Assists with the maintenance and updating of the players master list, reservation lists, and other various lists maintained by the property. • Responsible for meeting guest transaction quotas to include cold calls, note writing, email and other tasks; required to conduct outbound phone solicitation to current players and new players. • Acknowledges, greets and converses with guests on the casino floor. • Assists guests both over the phone and in person - answers incoming phone calls placed to the Player Development line and company issued cell phones and practices proper telephone etiquette standards established by the Player Development department. • Issues player cards and reprints. • Issues point vouchers and extend comps in accordance with gaming activity and guidelines. • Promotes Dreamcatcher's card usage and benefits of Player's Club. • Accurately communicates all marketing activities and promotions, and amenities available to employees and guests. • Take initiative to own all guests complaints; resolves issues immediately and follows up with guests to ensure guest satisfaction. • Proactive in communicating with players to schedule future trips to JRCR -answers reservation inquiries and assists guests with booking and changing future reservations. • Required presence at offsite events or functions. • Function as a highly visible customer service representative on the casino floor. • Ensures that all areas under host responsibility (i.e. the High-Limit Lounge and Host Office) are kept free of clutter, bussed of dishes, glasses and other debris, and kept at the standards outlined by the department manager. • Provides assistance to slot and table game departments with player card reprints, new sign-ups and account maintenance. • Provides optimal service to high valued guests by tending to the Elite line located at the Dreamcatcher's Booth. • Practices teamwork and creates a positive work environment. • Adheres to all applicable gaming laws and minimum internal controls relative to the gaming floor. Qualifications EDUCATION and/or EXPERIENCE • Experience in any of the following- hospitality, gaming, marketing, sales or heavy guest service oriented positions. • Bilingual or multilingual skills preferred (especially in Spanish, Vietnamese, Chinese, Tagalog, Cambodian Lao or other languages commonly spoken by our guests). The ability to communicate effectively in a second language is a plus as it can enhance guest engagement and satisfaction. Pay range: $50,800 to $66,000 per year *Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am. This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment

Provide 24/7 advanced to expert level support of the enterprise desktop, gaming and non-gaming applications, peripherals, networked and non-networked devices including the ability to identify, research, and resolve technical problems. Manage software installation and upgrades projects. SQL supports mission-critical gaming and casino systems by providing full-stack application and database support. This role focuses on MS SQL Server scripting, stored procedure administration, performance troubleshooting. Make recommendations for improvements to current systems based on information gathered from end user surveys, trending reports, and system and application analysis. Install, configure, troubleshoot, and maintain operating systems, application software, and related utilities to provide efficient and reliable system operation. Provide coordination of network and PC support solutions and project management. Perform system and application analysis to improve performance and security. Create procedure, manual and documentation for use in the IT support structure. Provide administration of gaming, hospitality, point of sales, accounting/financial, various casino, back of house, and tribal applications. Responsibilities Ensure that each guest receives outstanding service by creating a friendly environment and following Jackson Rancheria Guest Service Guidelines. Requires 24/7 on call phone support when assigned to include the use of discretion and independent judgment with respect to decision making that affects all areas of IT support. Perform system and application analysis including consulting with users to determine functional specifications and providing a recommendation to improve performance and security. Identify opportunities that can improve efficiency of business processes. Drawing up specific proposals for modified or replacement systems. User Acceptance Testing (UAT) Validates results by testing programs and systems. Ensures operation by training client personnel; providing support. Coordinate and manage projects related to software installation and upgrade. Perform advanced to expert level administrative system and application support which may include gaming systems, non-gaming, accounting/financial systems, various casino and back of house, and tribal systems and applications. Provide operational support for casino management, gaming, loyalty, and financial systems. Develop, maintain, and troubleshoot Transact-Structured Query Language (T-SQL) scripts and stored procedures. Analyze SQL Server logs, application logs, and system metrics to resolve incidents. Support performance tuning and query optimization for high-volume transactional systems. Perform safe data corrections using approved change and audit procedures. Assist with basic SQL Server administration including backups, monitoring, and job review. Experience supporting SQL Server in production environments. Perform advanced administration of Active Directory, email, and various application user accounts. Communicating and coordinating scheduled maintenance and downtime with internal customers. Respond to incidents and create service requests using the service desk tracking system. Prepare and maintain manuals and documentation for IT support (i.e., desktop procedures, end-user help guidelines, trouble-shooting guides and hardware and application installation procedures). Install, configure, troubleshoot, and maintain network connected hardware and software, including peripherals, laptop and desktop PC, printers, kiosks, and miscellaneous devices. Assist with compliance efforts pertaining to the Minimum Internal Control Standards for IT requirements. Assist with Change Management and Disaster Recovery Plan and testing. This includes policy, procedures, and documentation in accordance to JRCR TGA, NIGC MICS, and industry standards. Assist with the design and implementation of desktop deployments and operating system upgrades. Assist with the coordination of third-party maintenance for enterprise level hardware and software. Assist with IT procurement and product review. Qualifications EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED), A.S. or equivalent in Technical Institution (Two-year degree). Four-year degree in Computer Science or equivalent years of experience 3-4 years' experience in the field or a related area The individual should have Microsoft certification or equivalent experience with current Windows Server, and Windows enterprise environments. Pay range: $78,500 to $102,000 per year *Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am. This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment.

Cooks are responsible for achieving all standards for basic food preparation, cooking and presentation of menu items. Cooks are assigned to a primary outlet but may be required to assist in other outlets when needed or at special events. Responsibilities • Ensure that each guest receives outstanding service by creating a friendly environment and following Jackson Rancheria Guest Service Guidelines. • Prepare, season, finish and garnish all food in accordance with established recipes. • Prepare base sauces, stocks and soups. • Follow all recipes, specs, and control procedures. • Takes and logs the temperature of food, makes sure foods are cooked to proper temperatures. • Complete food preparation duties - washing, chopping, slicing, peeling, marinating, preparing and baking food items for future orders. • Operate kitchen equipment including slicer, steamer, deep fryer, ovens, broiler, grill, mixer, kettle, flat top, slow cookers, woks, griddles, braisers, ranges, salamanders, combination ovens, knives, and other equipment for food preparation. • Use proper dry and liquid measurement tools and scales. • Performs proper receiving, thawing, storage, proportioning, heating and holding, and re-heating of food items. • Ensure food items at assigned culinary work station are properly covered and stored at the end of shift. • Maintain all refrigeration and dry storage areas to ensure proper handling, labeling, organization, rotation and safety of food products. • Maintain assigned culinary work station so that it is clean, organized, well stocked, sanitary and in full accordance with food handling/health regulations. • Follows all safety and emergency procedures and is aware of accident prevention policies. • Immediately notify management if poor guest service and/or poor/unsafe food handling practices are observed. • Assist with training other cooks in proper culinary techniques and proper equipment usage when directed by management. Qualifications EDUCATION and/or EXPERIENCE • A minimum of six months to two years of relevant cooking experience in a fast food restaurant or casual/fine dining environment preferred. Pay range: $20.00 - $26.00 per hour *Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am. This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment.

Qualified individual will maintain JRCH buildings and surrounding facilities in an orderly condition by performing the following duties while providing customer service to JRCH internal and external guests. Casino Facilities team members will complete all daily work assigned by following the direction of the supervision team and understanding and following the departmental policies and procedures. This will be achieved by arriving at the assigned work area prepared to begin the assigned shift on time and with all necessary tools and information. The Casino Facilities team member will acknowledge that communication is the responsibility of both the management team and themselves and therefore will communicate to management on a daily basis any needs or questions. Responsibilities Sweeps, mops, scrubs, dusts, polish and vacuums gaming areas, restrooms, office space, hallways, stairs, food areas, event/ bingo hall, break areas, shops and LOLC Empty and clean ashtrays. Clean and maintain restrooms and restocks supplies as needed. Cleans windows and mirrors. Cleans debris from sidewalks and casino entrance areas. Empty trash receptacles and recycle receptacles. Delivers and changes 5 gal water bottles. Performs Bio-hazard clean ups. Remove gum from the carpet, tile, bottom of tables and chairs. Performs regular carpet maintenance for spills and tears. Clean and maintain elevators and escalators. Must immediately report any safety concerns to supervisor. Other duties may be assigned. Qualifications EDUCATION and/or EXPERIENCE One month related experience or training: or equivalent combination of education and experience. Pay range: $18.00 - $23.40 per hour *Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am. This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment.

Supervises and coordinates activities of Main Bankers and Cage Cashiers engaged in servicing Casino customers for their assigned shift; acts as Main Banker, Team Member Banker or Cage Cashier when assigned. Responsibilities Adjusts scheduling as needed for adequate coverage. Reviews, enforces and follows Cage Cashier procedures during their shift. Responsible for imprest (set amount) cashier drawer as assigned during their shift. Responsible for reviewing posting daily for any procedural changes. Responsible for working assigned schedule, including overtime. Updates guest accounts in casino computer system, and authorizes and processes credit, check cashing, safekeeping and front money transactions for casino guests. Trains, evaluates performance, and recommends discipline of cashiers on their assigned shift. Ensures that assigned shift team members provide superior guest service to external and internal guest. Develops for Cage Shift Managers review, the corrective action counseling notices for team members on assigned shift, and issues to team members as assigned by Cage Shift Manager. Audits shift paperwork on a random basis to ensure compliance with policies and procedures. Performs random audits of cash and chip bank, and ensures compliance of team members with gaming regulations and department procedures. Protects Casino and Tribal assets by monitoring the performance of the team members on assigned shift. Verifies the count of Cage banks which are out of balance to reconcile variances, and prepares investigation paperwork for subsequent review of management personnel. Tracks attendance for team members on assigned shift, and ensures that corrective action is taken in accordance with casino policy. Ensures that assigned shift is in full compliance with Title 31 requirements, and that all logs and reports are completed in an accurate and timely manner. Assists operating departments to ensure timely and efficient guest service. Cooperates with team members on other shifts to provide consistent application of Casino procedures and regulations. Qualifications EDUCATION and/or EXPERIENCE 10-key skills with at least 6 months of prior cashiering experience. Related experience and/or training; or equivalent combination of education and experience preferred. Pay range: $24.00 - $31.20 per hour *Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am. This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment.

Supervises and coordinates activities of Cage Cashier Supervisors, Main Bankers, Team Member Bankers and Cage Cashiers on assigned shift. Responsibilities Ensures that assigned shift team members provide superior guest service to external and internal guest. Ensured proper Casino Cage coverage by completion of weekly schedule for assigned shift. Responsible for reviewing postings daily for any procedural changes. Responsible for reviewing posted schedules daily to ensure proper attendance. Responsible for working assigned schedule, including overtime. Assists in training team members to ensure conformance to internal controls, standard procedures and practices. Updates guest accounts in casino computer system, and processes credit, safekeeping and front money transactions for casino guests. Develops and issues corrective action with team members on assigned shift. Audits shift paperwork on a random basis to ensure compliance with policies and procedures. Performs random audits of cash and chip banks, and ensures compliance of team members with gaming regulations and department procedures. Protects Casino and Tribal assets by monitoring the performance of the team members on assigned shift. Ensures supply of cash on hand meets cashiers daily needs for guests transactions and machine fills. Ensures that mandatory and recommended retraining for variances and procedural violations is done in a timely manner. Tracks attendance for team members on assigned shift, and ensures that corrective action is taken in accordance with casino policy. Ensures that assigned shift is in full compliance with Title 31 requirements, and that all logs and reports are completed in an accurate and timely manner. Assists operating departments to ensure timely and efficient guest service. Cooperates with team members on other shifts to provide consistent application of Casino procedures and regulations. Conducts staff meetings of cage shift team members, and confers with subordinate personnel to discuss operational problems or explain procedural changes or practices. Other duties may be assigned. Qualifications EDUCATION and/or EXPERIENCE 10-key skills with at least 6 month of prior cashiering experience, related experience and/or training; or equivalent combination of education and experience is preferred. Pay range: $64,600 to $84,000 per year *Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am. This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment.

Revenue Auditors gather system reports and data and verify that all required paperwork is dropped to enable the proper recording of revenue. Ensure compliance with company policy & procedures, Minimum Internal Control Standards (MICS) and Tribal Internal Control Standards (TICS). Responsibilities • Ensure that each guest receives outstanding service by creating a friendly environment and following Jackson Rancheria Guest Service Guidelines. • Audit all revenue centers to verify and record revenue and conduct investigation into variances; compare system generated reports to audit drop bags, ensuring revenue is being recorded accurately and ensuring compliance with policy & procedures. • Inputs large amounts of data which requires frequent use of Microsoft Office programs along with both gaming and non-gaming software systems. • Performs constant data evaluation and makes adjustment when necessary to ensure proper recordkeeping. • Understand and comply with company policies and procedures, MICS, Gaming Regulations and Title 31/BSA requirements. • Access daily operation reports; print reports and distribute to Audit personnel accordingly. • Reconcile assigned general ledger accounts. • Audit and track all complimentary expenses for department's end of month review. • Provide each department with Cash Over/Short reports as each audit is performed. • Send, receive and log exception notices for operational departments. • Review casino gaming and non-gaming documents to ensure compliance with regulatory and procedural requirements and works with departments to correct deficiencies. • Monthly, quarterly and annual gaming analysis required by MICS. • Weekly tip reconciliation for payroll processing. Qualifications EDUCATION and/or EXPERIENCE • 2-3 years of work experience in gaming environment preferred. • 1-2 years of accounting classes and work experience or equivalent combination preferred. Pay range: $21.00 - $27.30 per hour *Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am. This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment

The Guest Service Agent will help create a positive guest experience by determining the individual needs of our guests and matching it with relevant Jackson Rancheria products and services. This is done by the top-quality handling of telephone calls, answering questions about the Jackson Rancheria, booking reservations, processing payments, mailing documents and various other daily office duties. The Guest Service Agent represents the Hotel to the guest throughout all stages of the guest's contact with the hotel. Responsibilities A. Front Desk Greets, registers, and assigns rooms to Hotel Guests. Knows room locations, types of rooms available, and room rates. Thoroughly understands and adheres to proper credit, check-cashing, and cash-handling policies and procedures. Make and confirm reservations. Issue room keys and escort instructions to bellhops. Keep records of room availability and guests' accounts, manually or using computers. Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. Posts and files all charges to guest, master, and city ledger accounts. Compute bills, collect payments, and make change for guests. Processes guest check-outs. Contacts housekeeping or maintenance staff when guests report problems. Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms. Record guest comments or complaints, referring customers to managers as necessary. Uses proper telephone etiquette and uses proper mail, package, and message handling procedures. Maintains the cleanliness and neatness of the front desk area. Knows all safety and emergency procedures. Is aware of accident prevention policies. Accommodates special requests whenever possible. B. Reservations Processes reservations for Hotel rooms, creates and maintains reservation records. Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. Ensures calls are answered in a prompt and professional fashion. Knows the type of rooms available as well as their location, layout and rates. Knows the credit policy of the hotel and how to code each reservation. Prepares letters of confirmation. Communicates reservation information to the front desk. Processes cancellations and modifications and promptly relays this information to the front desk. Understands the hotel's policy on guaranteed reservations and no-shows. Processes advance deposits on reservations. Tracks future room availabilities on the basis of reservations. Prepares expected arrival list for front office use. Assists in preregistration activities when appropriate. Monitors advances deposit requirements. Handles daily correspondence and responds to inquires as needed. Makes sure that files are kept up to date. Maintains the cleanliness and neatness of the reservation area. Other duties may be assigned. Qualifications EDUCATION and/or EXPERIENCE Previous hotel experience desired. Pay range: $18.00 - $23.40 per hour *Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am. This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment

The Revenue Accountant is responsible for the accurate accounting, reconciliation, and reporting of gaming and non-gaming revenue and related liabilities. This role supports daily operations, audit functions, and month-end close by ensuring revenue data is complete, accurate, and consistent across multiple operational and accounting systems. The Revenue Accountant plays a critical role in safeguarding assets, supporting management decision-making through financial analysis, and ensuring compliance with Tribal, federal, and gaming regulatory requirements. Responsibilities Ensure that each guest receives outstanding service by creating a friendly environment and following Jackson Rancheria Guest Service Guidelines. Reviews monthly activity against budget and investigates variances. Maintain General Ledger system for revenue and liability accounts and review the accuracy of transactions posted Performs various account reconciliations and maintains financial statements reconciliation records. Works directly with internal and external auditors and other outside regulatory agencies to offer inspection of documentation and assists in the preparation of all necessary documents prior to an external audit. Complies with federal, state, and local financial legal requirements by studying existing and new legislation, enforcing adherence to requirements, and advising management on needed actions. Held accountable, to a high degree, for the accuracy and thoroughness of departmental records and reports. Accountants will perform duties in Accounting (106) and Casino Audit (149), they will be assigned to a primary department but will cross train and provide support as needed in both departments. Perform daily, weekly, and monthly reconciliations of gaming and non-gaming revenue and related liability accounts. Prepare and post journal entries related to revenue and revenue-related liabilities. Review records and reports generated by Audit for accuracy and identify any unusual occurrences. Review and reconcile Daily Operating Reports (DORs) to accounting records. Research, document, and resolve reconciling items and data discrepancies across systems. Perform various account reconciliations and maintain financial statement reconciliation documentation. Assist with system upgrades, integrations, and data validation projects related to revenue reporting. Collaborate with Accounting, Operations, Audit, and IT teams to resolve reporting or system-related issues. Review revenue trends and patterns to identify increases or decreases in earnings, including analysis by time of day, day of week, promotional activity, or operational changes. Identify, research, and document revenue discrepancies, unusual trends, or anomalies and recommend corrective actions. Prepare daily, monthly, and annual revenue audit reports for management and regulatory purposes. Support compliance with Tribal Gaming Ordinances, NIGC regulations, and Minimum Internal Control Standards (MICS). Maintain detailed audit workpapers, analyses, and supporting documentation. Collaborate with Accounting, Finance, Casino Operations, Marketing, and IT to understand revenue processes and resolve issues. Assist with internal and external audits and regulatory examinations. Analyze revenue performance across departments to support management decision-making. Qualifications EDUCATION and/or EXPERIENCE Typically requires an Associate's degree or equivalent and minimum of 2-4 years of experience in revenue audit, accounting, or financial analysis, preferably in a casino/gaming, hospitality, or similar operational industry. Pay range: $27.00 - $35.10 per hour *Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am. This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment

The Sales Assistant will perform a combination of cash handling/ register sales, food preparation, stocking and deep cleaning of all areas of the General Store to include the kitchen. Responsibilities Ensure that each guest receives outstanding service by creating a friendly environment and following Jackson Rancheria Guest Service Guidelines. Operation of POS/cash registers and resultant adherence to cash handling policies and procedures. Maintenance of merchandise by sweeping, dusting, cleaning, organizing, rotating and restocking daily. Preparation, packaging, serving and selling of General Store “to go” food items. Tasks associated with this process may include but are not limited to: Handling of food products including raw meats. Operating commercial fryers, display warmers, commercial slicers and stove top. Handling of knives and associated kitchen wares and wraps. “Temping”, logging and discerning data associated with food preparation and preservation. Monitor prepared food so that it is safe, well presented and of high quality. Deep cleans General Store kitchen. Cleaning of filters and machines on a daily basis. Responsible for filtering of deep fryer oils, wiping down all hoods and related equipment, maintaining a sanitary kitchen at all times. Cleaning and proper care of all General Store equipment and facilities. Including but not limited to fixtures, bathrooms, kitchen, floors, fuel pump islands and exterior. Collection and transportation of garbage and old cooking oil to outside dumpsters and bins. Communicate General Store and Casino product knowledge and descriptions to guests as directed by management. Compliance with all laws and regulations governing the sale of alcohol, tobacco, gasoline and other products as instructed. Comply with established written policies and procedures. Handle guest complaints or transgressions in a professional, courteous manner that is consistent with policies and procedures. Demonstrates the flexibility and adaptability necessary to work in high volume environment. Follows all safety and emergency procedures and is aware of accident prevention policies. Qualifications EDUCATION and/or EXPERIENCE • Experience in retail sales and food handling is desired. Pay range: $18.00 - $23.40 per hour *Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am. This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment.

Cooks are responsible for achieving all standards for basic food preparation, cooking and presentation of menu items. Cooks are assigned to a primary outlet but may be required to assist in other outlets when needed or at special events. Responsibilities • Ensure that each guest receives outstanding service by creating a friendly environment and following Jackson Rancheria Guest Service Guidelines. • Prepare, season, finish and garnish all food in accordance with established recipes. • Prepare base sauces, stocks and soups. • Follow all recipes, specs, and control procedures. • Takes and logs the temperature of food, makes sure foods are cooked to proper temperatures. • Complete food preparation duties - washing, chopping, slicing, peeling, marinating, preparing and baking food items for future orders. • Operate kitchen equipment including slicer, steamer, deep fryer, ovens, broiler, grill, mixer, kettle, flat top, slow cookers, woks, griddles, braisers, ranges, salamanders, combination ovens, knives, and other equipment for food preparation. • Use proper dry and liquid measurement tools and scales. • Performs proper receiving, thawing, storage, proportioning, heating and holding, and re-heating of food items. • Ensure food items at assigned culinary work station are properly covered and stored at the end of shift. • Maintain all refrigeration and dry storage areas to ensure proper handling, labeling, organization, rotation and safety of food products. • Maintain assigned culinary work station so that it is clean, organized, well stocked, sanitary and in full accordance with food handling/health regulations. • Follows all safety and emergency procedures and is aware of accident prevention policies. • Immediately notify management if poor guest service and/or poor/unsafe food handling practices are observed. • Assist with training other cooks in proper culinary techniques and proper equipment usage when directed by management. Qualifications EDUCATION and/or EXPERIENCE • A minimum of six months to two years of relevant cooking experience in a fast food restaurant or casual/fine dining environment preferred. Pay range: $20.00 - $26.00 per hour *Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am. This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment.

The Player's Club Representative (Rep) is an Excellence in Guest Service ambassador for JRCR. The mission, responsibilities and accountability of the Player's Club Rep pertain to professionalism, positive/friendly interaction and compatibility with external/internal guests at all times. Competency in relation to verbal and non-verbal communication skills is mandatory in this highly visible position. The Player's Club Rep maintains the highest level of propriety in relation to company and department standards. These include honesty, integrity, ethical, loyal, personal and business traits that must be exhibited on a daily basis. Lastly, the Player's Club Rep is expected to make decisions in time appropriate manner. These decisions impact the Players Club and JRCR in general in an effort to build loyalty to brand with each and every guest we come in contact with. Responsibilities Solicits and identifies new guests on the casino floor for Dreamcatcher's Club Creates and maintains player's accounts Issues point vouchers, adjusts points, adjusts Promo Play (PBT) and extends complimentaries in accordance with Management's policy. Acknowledges, greets and converses with guests on the casino floor. Assists guests both over the phone and in person. Issues player cards and reprints. Promotes Dreamcatcher's card usage and benefits of Player's Club Accurately communicates all marketing activities and promotions, and amenities available to guests. Assists with the resolution of guest issues. Coordinates Slot and/or Table Games tournament sign-ups. Sell tickets for concerts and conduct cash transactions during this process. Other duties may be assigned. Qualifications EDUCATION and/or EXPERIENCE • Associates degree (AA) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. • Strong guest service, public relations, conflict resolution, oral and written communication skills. Pay range: $18.00 to $23.40 per hour *Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am. This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment.

The Associate Project Manager will assist the Director with planning, scheduling, coordination and control of the projects from inception to include all pre-construction until the project is transitioned to the Construction team. They will assist with the overall design and preconstruction process for assigned projects. For some assignments, may serve as the owner's representative/project manager and coordinating project goals with outside contractors, vendors and consultants during the construction phase. Responsibilities Ensure that each guest receives outstanding service by creating a friendly environment and following Jackson Rancheria Guest Service Guidelines. Assist in project planning, budgeting, scheduling and identification of resources needed. This includes project accounting functions including managing the budget, tracking/managing costs and minimizing exposure and risk in the project. Assist in preparing contracts and negotiate revisions, changes and additions to contractual agreements with architects, suppliers and subcontractors. Assist in developing specifications for construction, repair and modification projects for the purpose of providing them to architects, sub-contractors etc. for selection and awarding of contracts. Assist in composing/editing Requests for Proposals and Requests for Quotes. Prepare bid analyses and vendor recommendation for approval and contracting. Preparing conceptual and detailed cost estimates from schematic or feasibility-level documentation. Develop variance summaries between estimates and value engineering studies. Participate and often lead the preparation and presentation of cost / budget information to project stakeholders. Facilitate value engineering sessions with the project team, including external consultants/vendors Reviewing construction contracts to identify key insurance and damages clauses. Prepare meeting agendas, take/distribute meeting notes, participate/lead Pre-Construction and OAC meetings. Review, approve/deny payment applications and invoices. Prepare project scoping documents with input from project stakeholders. Complete QA/QC reviews of technical documentation prepared by third parties. Facilitate and/or attend job site meetings. Qualifications Experience in construction process, including architecture and civil project design. General knowledge of Construction law, practices, and procedures. Knowledge regarding materials and methods involved in the construction of buildings or other structures, including utilities and roads. Knowledge of pertinent building, plumbing, mechanical, electrical, fire, energy, accessibility and zoning codes and ordinances and the agencies that have jurisdiction. Proficiency with reading project plans, specs, contracts, purchase orders, change orders, etc. The preferred candidate would have a degree in Construction Management, Architecture, Civil Engineering and a minimum of 5 years of Project Management experience. Pay range: $29.00- $37.70 per hour *Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am. This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment.