Calibration specialist job description

Job Title

Calibration Specialist - Mechanical - LASSO II Transition

Career Level

Experienced (Non-Manager)

Job Type

Full-Time

Location

LASSO - Kennedy Space Center - Merritt Island, FL 32953 US (Primary)

Job Description

For more than 30 years, ERC has been delivering the advantage needed to solve our customers' and the nation's toughest challenges. ERC is a trusted partner to the Defense and Space communities. We provide the advanced engineering, innovative technology, and subject-matter expertise to deliver the mission results our customers need to keep the nation safe and secure. Our unique solutions enhance readiness, optimize performance, and help ensure success in the air, on the ground and in space.

An essential part of our success is our corporate culture built on respect, empowerment, and collaboration. Our culture elevates our people, ensuring they provide best-in-class service and solutions to our customers. We always strive to do the right thing. We believe that are our people are our best asset and human connection our greatest strength.

Check us out on ERC.US

Your role:
Calibration Specialist - Mechanical
Follow documented procedures to calibrate, adjust and repair physical, mechanical, and dimensional measuring, and test equipment.

What you'll do all day:
Assist in developing and validating new measurement methods, calibration procedures, and measurement uncertainty budgets.

You will love this job if you:

• Are a self-starter and require little oversight to complete given tasks
• Enjoy a fast-paced work environment
• Love working with diverse groups of individuals, including engineers and technicians
• Are good at communicating with people
• Have a positive attitude
• Enjoy multitasking

Minimum requirements for this position:

• High school diploma or General Equivalence Diploma (GED) and completion of related technical training curriculum.
• 1 years of related experience

What we offer:

• Competitive salaries.
• Continuing education assistance.
• Professional development allotment.
• Multiple healthcare benefit packages.
• 401K with employer matching.
• Paid time off (PTO) along with federally recognized holiday schedule.

• Use internal training manuals, databases and external resources to provide advanced solutions to camera, radar, blind spot and 360 view calibration troubleshooting
• Research, diagnose and troubleshoot automotive diagnostic tool software and hardware problems to resolve system issues
• Conduct outbound customer calls to make customers aware of upcoming renewal options and monitor the service level they have been receiving for continuous improvement
• Troubleshoot network issues and use remote desktop connections to provide immediate support
• Assist customers with installation and updates of software applications and programs

• Serves as backup trainer for external customers and internal personnel, including Opti-Aim support representatives, on how to use and troubleshoot the Opti-Aim calibration tool effectively and successfully

• Utilize a variety of the training methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of customer training
• Conduct specific training needs assessments to support improvement of design, development and delivery of corporate training programs and strategies
• Resolve internal and external calibration and work instruction questions via phone, email, mail, or social media
• Walk customers through calibration process using a series of actions until the issue is resolved
• Maintain call log to take ownership of customer issues and see problems through to resolution
• Ability to prioritize and manage several open tickets at one time

• Assist with level one and level two support calls

• Must be a leader that sets the standard and expectations through example in his/her conduct, work ethic, integrity and character
• Create and maintain a positive and professional learning environment
• Adherence to NSG/Pilkington Standards of Business Conduct and its Values and Principles
• Other duties as assigned

Qualifications Required:

• Bachelor's degree in Information Technology, Business, Marketing or a related field. Without degree, a minimum of three years sales or technical experience.
• Good understanding of computer systems, mobile devices and other tech products
• Demonstrated proficiency with Microsoft Word, Excel and e-mail; Internet.
• Developed customer relations and communication skills (verbal and written).
• Proficient in the English language (verbal and written).
• Ability to travel 10%

Qualifications Desired:

• Experience with automotive scan tools or diagnostics
• Willing to relocate in 1-2 years' time
• Fluency in Spanish or French

At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Boeing is seeking a Calibration Specialist A to join our team in Auburn, WA.

Position Responsibilities:

* Plan, check, set up, and operate, basic and advanced Measurement and Test Equipment (M&TE) and/or process equipment.

* Use calibration standards (dimensional, electrical, thermal, and optical) to calibrate, adjust, certify, maintain, and repair M&TE/process equipment using approved calibration procedures, process specifications, equipment drawings, and M&TE /process equipment manufacturer's performance specifications.

* Conduct routine tests, analyze data and document results. Troubleshoot and recommend resolution of shop floor equipment, laboratory and test-related problems. Associated Duties and Responsibilities: Route M&TE/process equipment between receiving area, customer, and calibration lab.

* Coordinate with customers to calibrate stationary equipment while limiting machine downtime.

* Update equipment status using established systems and complete associated paperwork.

* Ensure equipment is ready for calibration per metrology processes.

* Prioritize and perform work according to automated daily report list, hot list, or as assigned by team lead or manager.

* Perform visual check of M&TE/process equipment for discrepancies and wear.

* Identify, document, and route non-conforming items in accordance with metrology lab processes.

* Provide information and clarification to customers on metrology processes. Develop and review new calibration processes and procedures.

* Perform computations necessary to analyze measurement test results.

* DEFINITION OF TERMS *Understanding of basic and advanced M&TE and process equipment e.g. Digital meters, probes, scopes, precision hand tools, process tools, surface plates, levels, optics (basic 2 dimensional), items used to measure and record: force, mass, pressure, vacuum, temperature, voltage, and hardness. Understanding of electrical equipment, electronics tuning, and experience with laser interferometry.

The position must meet Export Control compliance requirements, therefore a "US Person" as defined by 22 C.F.R. § 120.15 is required. "US Person" includes US Citizen, lawful permanent resident, refugee, or asylee.

This position is 100% onsite.

Basic Qualifications (Required Skills/Experience):

* 1 or more years of experience doing jobs or tasks where you had to apply math skills such as algebra, geometry and/or trigonometry

* 3+ years of experience working with precision measuring tools

Preferred Qualifications (Desired Skills/Experience):

* 1+ years of experience in Quality Management Systems (QMS)

* 3 to 5 years of calibration experience preferred

* Experience working with 3 dimensional measurement systems

* Experience working with uncertainty budgeting and analysis

* Experience working with interferometry based measuring systems

* Experience troubleshooting and resolving test related problems

* Ability to communicate and work with internal and external customers as needed.

* Metrology experience across electrical, dimensional and mechanical physical disciplines preferred

* AA degree in Metrology, Electronics or formal Metrology training from US Military preferred

Relocation:

* This position is located in a location that does not offer relocation. Candidates must live in the immediate area or relocate at their own expense.

Shift:

* Variable

Drug Free Workplace

* Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Other Relevant Information:

* This is an hourly position governed by the IAM Collective Bargaining agreement.

Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Experience Level

Hourly

Contingent Upon Program Award

No, this position is not contingent upon program award

Schedule

Full time

Show MoreLess

Apply Now Save JobRemove from Saved Jobs