How to hire a catering and convention services manager

How to hire a catering and convention services manager, step by step

Here's a step-by-step catering and convention services manager hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a catering and convention services manager job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new catering and convention services manager
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   The catering and convention services manager hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   You should also consider the ideal background you'd like them a catering and convention services manager to have before you start to hire. For example, what industry or field would you like them to have experience in, what level of seniority or education does the job require, and how much it'll cost to hire a catering and convention services manager that fits the bill.

   Here's a comparison of catering and convention services manager salaries for various roles:

   Type of Catering And Convention Services Manager	Description	Hourly rate
   Catering And Convention Services Manager	Food service managers are responsible for the daily operation of restaurants and other establishments that prepare and serve food and beverages. They direct staff to ensure that customers are satisfied with their dining experience, and they manage the business to ensure that it is profitable.	$17-34
   Director Of Catering	A director of catering spearheads and oversees catering services and programs, from planning to execution. They usually lead the hiring and training procedures, establishing goals and timelines, managing budgets and controlling costs, setting protocols and guidelines, coordinating managers and teams, and negotiating with suppliers, building positive relationships in the process... Show more	$20-47
   Hourly Manager	An hourly manager will lead and supervise a team of employees. As an hourly manager, you will maintain the shift operations you are assigned to and keep staff informed of operational issues... Show more	$12-24

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Audio Visual
   • Guest Satisfaction
   • Delphi
   • Convention Services
   • Resorts
   • Booking
   • Group Resumes
   • Site Inspections
   • Banquet Event Orders
   • Culinary
   • Meeting Rooms
   • Group Room Blocks
   • Event Planning
   • Guest Rooms

   Check all skills

   Responsibilities:

   • Manage sleeping room blocks, including comp assignments, rooming lists, room assignments, pre-keying and VIP's.
   • Used Marriott computer applications to manage and administer events.
   • Train with excellence on Delphi software booking engine.
   • Create BEOs and attend weekly meetings regarding all events.
   • Direct logistics associate with sales meetings, including management of agenda, transportation, hotel, food/beverage and audio/visual production.
   • Used Marriott computer applications to manage and administer events.

3. Make a budget

   Including a salary range in your catering and convention services manager job description is one of the best ways to attract top talent. A catering and convention services manager can vary based on:

   • Location. For example, catering and convention services managers' average salary in georgia is 37% less than in new york.
   • Seniority. Entry-level catering and convention services managers 49% less than senior-level catering and convention services managers.
   • Certifications. A catering and convention services manager with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a catering and convention services manager's salary.

   Average catering and convention services manager salary

   $52,400yearly

   $25.19 hourly rate

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   Entry-level catering and convention services manager salary

   $37,000 yearly salary

   Updated December 23, 2025

4. Writing a catering and convention services manager job description

   A job description for a catering and convention services manager role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's a catering and convention services manager job description:

   Catering and convention services manager job description example

   Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.
   Employer Description
   
   The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.
   
   The Company reserves the right to make changes to the job description whenever necessary.
   
   As a part of the new hire process, finalist candidates may required to complete a background check prior to an offer being extended, except where applicable law requires that such pre-employment screening occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
   
   JOB SUMMARY:
   
   The Catering/Convention Service Manager coordinates all aspects of services for convention groups by optimizing maximum revenues and ensures complete guest satisfaction.
   
   ESSENTIAL JOB FUNCTIONS:
   
   Implement and maintain plans and goals of department as developed by management. Respond in a timely manner to all booked convention groups to obtain details. Develop clients programs by efficiently delegating space and providing specific information regarding room set ups. Accurately prepare convention service, resume and follow through with all aspects of convention group requirements. Overall knowledge of room capabilities as they relate to capacities for convention facility. Organizes and conducts pre-function meetings between clients, vendors and hotel department for any group 50 rooms or more. Attends weekly catering meeting with Chefs, Banquet Beverage, Banquet Stewarding and Facilities Departments to discuss in detail the forthcoming events. Oversees and coordinates details with Convention Service Set up Supervisor. Read, interpret reports and legal documents, and be able to present information to management. Act as a liaison with exposition companies during set up and tear down of large exhibits. Coordinate all legal and fire marshal related information to appropriate sources.
   
   QUALIFICATIONS:
   
   Work requires effective communication in English, both verbal and written form in a professional manner. Work requires 3-5 years related work experience. Work prefers a College degree in Hotel or F&B Management. Must present a neat and professional appearance. Work requires ability to compile, compute, and analyze pertinent data needed for reports Work requires flexibility to work various shifts. Work requires knowledge of computer programs including: Word, Excel, Windows, and LMS.
   
   PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:
   
   Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner.
   
   Disclaimer : This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
   
   Same Posting Description for Internal and External Candidate
   
   At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars , Harrah's , Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.
   
   Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.
   
   The Catering/Convention Service Manager coordinates all aspects of services for convention groups by optimizing maximum revenues and ensures complete guest satisfaction.

   Copy this example

   

5. Post your job

   There are various strategies that you can use to find the right catering and convention services manager for your business:

   • Consider promoting from within or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to find candidates who meet your education requirements.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.

   Post your job online:

   • Post your catering and convention services manager job on Zippia to find and recruit catering and convention services manager candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Recruiting catering and convention services managers requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new catering and convention services manager

   Once you've found the catering and convention services manager candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   Once that's done, you can draft an onboarding schedule for the new catering and convention services manager. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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