Certified phlebotomy technician job description

JOB PURPOSE


The position of Certified Phlebotomist Technician (CPT) for Pacific Diagnostic Laboratory (PDL) is the frontline public relations member of the laboratory team and needs to maintain appropriate professionalism in the work environment. Under appropriate level of supervision, as required by regulatory agencies, the CPT assignments include: Phlebotomy, or other skin Cottage Health Job Description Page 2 of 5 puncture technique, collection in patients of ages newborn to geriatric (including difficult to draw patients), processing of all types of specimens, operating Laboratory and Hospital Information Systems for data entry, receiving, batching and retrieval, managing the unreceived specimen list and unusual requests, providing client services, and limited operation of automated instrumentation. Due to various work environments within PDL, use of a personal vehicle to travel between work locations may be required.

All job qualifications listed indicate the minimum level necessary to perform this job proficiently:


LEVEL OF EDUCATION



Minimum:
High school graduate or equivalent


Preferred:
Associate degree or twoyear college equivalency


CERTIFICATIONS, LICENSES, REGISTRATIONS



Minimum:
Current California phlebotomy certification. GVCH evening and night shift staff (effective 8/1/13): Valid class \"C\" California Driver License and verification of acceptable driving record from the California Department of Motor Vehicles.


TECHNICAL REQUIREMENTS



Minimum:
Computer keyboard skills. Must be able to achieve 90% or higher on Data Entry Skills Assessment and meet workflow productivity standards.


Preferred:
Knowledge of laboratory instrumentation and equipment.


YEARS OF RELATED WORK EXPERIENCE



Preferred:
Experience in obtaining blood specimens from neonates and pediatric patients.
Cottage Health is a leading acute care hospital system, located on the central coast of California, widely known for our superior patient care, innovation, medical research and education. Our health system operates primarily in Santa Barbara, Ca, since 1888, and consists of three acute care hospitals, a Rehabilitation Hospital, multiple clinics and a multi-site Urgent Care system. Our mission is to serve the central coast communities with excellence, integrity, and compassion. Every day we touch thousands of lives in many different ways, resolute in our mission to put patients first. We take pride in helping our patients get back to living their lives - in the places they love.

Cottage Health is an Equal Opportunity Employer. Cottage Health applicants are considered solely based on their qualifications, without regard to race, color, ethnicity, religion, age, gender, transgender, gender expression and identity, national origin, ancestry, disability, sexual orientation, marital status, military status or any other classification protected by law. This policy applies to all aspects of the relationship between Cottage Health and an applicant or employee. Cottage Health is committed to upholding discrimination-free hiring practices. We strive to cultivate an environment where exceptional people bring diverse perspectives and find belonging, support and connection to their work.

Any Cottage Health applicants who require assistance or reasonable accommodations during the application process may request the need for accommodation with the Recruiter.
PSC Goleta Hollister, Full Time, 8 Hours, Day Shifts, Pacific Diagnostic Laboratory

EDUCATION

High School or General Education Diploma (GED). or equivalent education/experience

CERTIFICATION & LICENSURE

CPTI-Certified Phlebotomy Technician I

SKILLS AND KNOWLEDGE

Knowledge and practice of standard principles, processes, procedures, and equipment related to:
1) collecting blood specimens
2) compassionately and effectively interacting with patients
3) handling biological specimens routinely submitted to the Laboratory for analysis.

Ability to organize and prioritize job duties and assigned tasks for completion within expected timeframes

Ability to accurately, precisely, and reliably perform job duties and assigned tasks.

Ability to compassionately and effectively interact with patients of diverse ages, backgrounds, values, beliefs and behaviors

Workflow Management Ability to appropriately respond to:
1) fluctuations in volume;
2) unexpected situations or problems such as equipment or information systems failure;
3) shift-to-shift hand-offs;
4) STAT test orders;
5) specimen integrity issues
6) regular review of pending logs, priority assignments, etc.

Ability to follow standard practices, processes, and procedures in sequence.

Solid critical thinking in applying knowledge and decision-making.

Effective verbal and written communication skills.

Ability to work in a collaborative setting where the communication of current, factual, and relevant work information is required.

Knowledge of and ability to recognize and appropriately escalate basic and common deviations, problems, unusual occurrences and unexpected outcomes

Knowledge of applicable local/state/federal regulations, codes, policies, and procedures aimed at ensuring the privacy and safety of patients.

Job Shift:

Days

Schedule:

Full Time

Shift Hours:

8

Days of the Week:

Variable

Weekend Requirements:

Every other Weekend

Benefits:

Yes

Unions:

No

Position Status:

Non-Exempt

Weekly Hours:

40

Employee Status:

Limited Term (Fixed Term)

Number of Openings:

1

Sutter Health Affiliates are equal opportunity employers EOE/M/F/Disability/Veterans.

Schedule/Shift: Limited Term (Fixed Term)/ Evenings

Facility:Grossmont Hospital

CityLa Mesa

Department

Job Status

Regular

Shift

Day

FTE

0.5

Shift Start Time

Shift End Time

California Certified Phlebotomy Technician I (CPT I) Certificate - CA Department of Public Health; AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association

Hours

Shift Start Time:

4 AM

Shift End Time:

Variable

Additional Shift Information:

Part-time (.5) Position / 40 hours per 2 week pay period. Variable day shifts to include: 4:00 am - 8:00 am and 4:00 am - 12:30 pm.

Weekend Requirements:

Every Other

On-Call Required:

No

What You Will DoProvides the technical knowledge, expertise and judgment required to support the Sharp HealthCare (SHC) mission and scope of laboratory services.Required Qualifications

+ AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association

+ California Certified Phlebotomy Technician I (CPT I) Certificate - CA Department of Public Health -

Preferred Qualifications

+ Six months recent Certified Phlebotomy Technician experience in a hospital setting

+ Specimen handling and transporting experience

Essential Functions

+ Equipment management Utilizes all equipment (including phone, copier, fax, etc.), instruments, products, and other tools per manufacturer's and training instructions and according to established procedures; facilitates issue resolution.Demonstrates competency and efficient use of all tool applications (IT, PC, other system/software) and equipment to produce the end product.Performs and validates required preventive and corrective maintenance on equipment/tools.Reports and documents equipment/tool/reagent issues and failures.Actively manages inventory expiration dates and demonstrates ability to evaluate consumables (reagent/supply) inventory to prevent shortages; alerts ordering personnel.Removes defective equipment from use, documents problem, and notifies appropriate personnel for repair; verifies equipment inspections are up-to-date. Follows through on problem resolution.Verifies equipment safety inspections are up-to-date.

+ Quality assurance Coordinates and completes processes to meet standards established to maintain quality testing, including collaboration and engagement in continuous improvement of processes.Completes and validates daily position tasks within expected timeframes to meet QA indicator goal expectations.Identifies errors and follows-through with investigation, correction, documentation, and notification to appropriate caregiver and lab leadership.Demonstrates process of self-discovery, including knowledge of strengths and weaknesses and views deficiencies as opportunities for growth; sets goals for self-improvement.Communicates clearly using tools Closed Loop and SBAR.Receives feedback well and provides thoughtful feedback to others.Proactively and appropriately notifies caregiver when delays may result in not meeting expected turn-around-times for specimen collection, processing and testing processes.

+ Specimen collection process Completes specimen collection processes without error using written policies, procedures and other appropriate resources; identifies issues in policies or procedures.Performs new procedures and policies within acceptable training time intervals; meets department turnaround time goals.Documents activities and results consistently, thoroughly and legibly; proof reads and double checks own work to minimize errors to achieve zero defects and zero harm.Performs patient reception, sample collection, processing and may assist with analytical procedures and demonstrates assessment of testing factors with regard to patient age and population specific groups.Evaluates work performed for accuracy and verifies any questionable findings with thorough investigation and appropriate follow through and seeks supervisory assistance and guidance as appropriate.Performs additional duties as assigned.

Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class