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What is a chief telephone operator and how to become one

Updated January 8, 2025
2 min read
There is more than meets the eye when it comes to being a chief telephone operator. For example, did you know that they make an average of $15.04 an hour? That's $31,288 a year! Between 2018 and 2028, the career is expected to grow 0% and produce 4,300 job opportunities across the U.S.
ScoreChief Telephone OperatorUS Average
Salary
2.4

Avg. Salary $31,288

Avg. Salary $59,228

Diversity
10.0
Race

American Indian and Alaska Native 1.40%

Asian 3.64%

Black or African American 13.45%

Hispanic or Latino 16.25%

Unknown 8.12%

White 57.14%

Gender

female 27.59%

male 72.41%

Age - 41
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 41
Stress level
7.9

Stress level is high

7.1 - high

Complexity level
5.1

Complexity level is intermediate

7 - challenging

Work life balance
8.3

Work life balance is good

6.4 - fair

Key steps to become a chief telephone operator

  1. Explore chief telephone operator education requirements

    Most common chief telephone operator degrees

    Associate

    50.0 %

    High School Diploma

    21.4 %

    Bachelor's

    14.3 %
  2. Start to develop specific chief telephone operator skills

    SkillsPercentages
    Customer Service100.00%
  3. Complete relevant chief telephone operator training and internships

    Accountants spend an average of Less than 1 month on post-employment, on-the-job training. New chief telephone operators learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a chief telephone operator based on U.S. Bureau of Labor Statistics data and data from real chief telephone operator resumes.
  4. Research chief telephone operator duties and responsibilities

    • Input patients personal information into a database, then contact physicians to give patient information.
    • Answer a switchboard then upgrade to a computer telecommunication system.
  5. Apply for chief telephone operator jobs

    Now it's time to start searching for a chief telephone operator job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first chief telephone operator job

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Average chief telephone operator salary

The average chief telephone operator salary in the United States is $31,288 per year or $15 per hour. Chief telephone operator salaries range between $23,000 and $41,000 per year.

Average chief telephone operator salary
$31,288 Yearly
$15.04 hourly

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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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